Turo - Find your drive App Positive ReviewsTuro Inc.

Turo - Find Your Drive Positive Reviews

4.7
4.78541 star

Total 108 Positive Reviews

Turo - Find your drive App User Positive Comments 2024

Turo - Find your drive app received 108 positive comments and reviews by users. Can you share your positive thoughts about turo - find your drive?

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Turo - Find your drive for Positive User Reviews

Much less Stressful than a rental agency!I was a little concerned about using Turo because not everyone is professional. Fortunately my first experience was wonderful and will plan to use Turo in the future. They encourage you to take multiple pictures of the vehicle before driving away for your protection. I would recommend taking the same pictures up PRN turning in your vehicle. That will prevent the "he said- she said." Record your mileage as well for good measure. It was just so very nice not having to deal with rental agencies and working with just one person. I was able to quickly pick up and return my vehicle at the airport. This was important to me. The person I rented the car from was so very kind and professional. He responded promptly to any questions. The vehicle was in excellent condition and very clean. I was able to secure a vehicle and have it at the airport in less than 24hrs to my arrival for much less than a rental company would charge for the same type of vehicle. I also liked picking who I would work with and knew exactly what vehicle I was getting. I have shared my experience with friends and family. They plan to also use Turo for their next vacation!.Version: 23.29.5

Best way to hire a carAirbnb for car hires. So convenient - they’ll often drop off directly to where you’re staying, removing the horrific hassle of picking up a car from a rental company (always takes forever, scanning and printing stuff and trying to upsell you). It’s also way cheaper, too..Version: 22.22.1

Great ExperienceTuro is easy to use and simplistic. They take care of basically everything. Just make sure you review insurance cost before you make a decision on booking as the price of the car doesn’t include that. It’s not expensive comparatively to ordinary rental companies, but it should be taken into account..Version: 22.48.7

Turo - a nice earnerWe’ve recently started using Turo as our car was sat idle for most days. It’s been easy to use. The check in and check out processes are quick. We haven’t had any issues yet, speeding or traffic tickets, so will only comment on that process later. Also, we haven’t had any problems with accidents etc. so will again only comment on that after going through that process. All in all, our car has been busy.. so we’re happy. So far so good..Version: 22.22.1

Used Turo many times!Turo is definitely a wonderful and convenient app for anyone trying to rent a car for a short period or long period. The app is very user friendly and super easy to navigate through. You don’t get all of the unexpected fees or security deposit requests as you do with other big name car rentals (Enterprise, Avis, Hertz, etc.). They give you many options to add on if you would like for a decent fee that I can’t complain about. The best feature is that there customer service agents at turo and most of the people that I have rented through are very friendly and helpful, they have sent me coupons to make up for any inconvenience that are always greatly appreciated. I would say the only downfall to Turo is that whoever you rent from can leave reviews about you where they can lie about what kind of a renter you are and turo really doesn’t do anything about it nor even dare to remove a comment that could make you look bad. I thought they would at least look into it and attempt to rectify the situation but nope. Overall, I do recommend Turo app if your in need of a rental. At least give them a try when your looking around and pricing car rentals out..Version: 23.23.1

I love TuroTuro was a blessing in disguise several years ago when I was traveling back home to NYC from Los Angeles. I flew into Newark airport to pickup my rental from a well known car rental company. I was a Preferred Member, paid for the rental in full and in advance, and as usual I would just walk to my rental, keys inside and drive off. Not that time. For some reason they tried to get another $500 out of me, although I already paid $600 for the rental during my stay in NYC. Told them to you know what…lol. Cancelled my rental, wrote the company and demanded my refund (and got that back). I remembered hearing about Turo, downloaded the app, and booked a vehicle for the same amount of days, for only half of what I paid for the other rental, and got a better vehicle anyway 😎👍🏽 I’ve been using Turo for several years now and by far, definitely the best rental car service out there. The rental car companies that have been around for decades are my very very very last option, and that’s if Turo isn’t available in a certain areas I’m traveling to, all the Turo cars are booked during my travel and the buses/trains are all shut down…lol. Thank you Turo. Highly recommended and FIVE STARS baby!!.Version: 23.36.5

So glad I found this appAs the title suggest, very happy someone put me onto this app! Quick, convenient, easy to navigate and accessible. The only thing I would say, you guys need to work on your advertising…I found out about the by word of mouth. I had never heard of it and still to this day have never seen it advertised anywhere….I think so many people would be interested in ‘an Airbnb for cars’ if they knew they didn’t have to go through rental companies. Especially when you have helpful, friendly hosts which have been mg experience so far..Version: 22.36.1

Great app, easy to use!The app is well laid out, easy to use and navigate through whatever you’re searching for and in whatever location. My first time using this app so I can’t say I’m a frequent user, but if I’m hiring a car next time this will be my first port of call..Version: 20.5.0

Love this ap and TuroPerfect easy to use app great. to extend if needed and communicate with the car owner! Really loved our first time experience in Hawaii with Turo and cost us less than half than what it would have cost to have a rental!.Version: 18.20

A Great ServiceUsed the app over Christmas period when there were train strikes and the car hire firms were closed due to the bank holiday. It’s so much more convenient than car hire and the car was cleaner and better looked after than car club cars I have used in the past..Version: 22.50.3

ExcellentAs someone who rents a car with Turo, I find this app indispensable. I can’t find anything much to fault. Some of the menus are not very intuitive. Also I have had a notification which I can’t get rid of. A red 1 symbol seems to be stuck on the iPhone screen. I’ve tried everything to locate it in the app. Otherwise this app works well, and I am happy with it..Version: 19.6

A viable alternative to conventional rentalsI write this after my first experience using the app. It was a simple and convenient alternative to conventional rental companies in the declining age of those corporate run conglomerates that had successfully pushed out almost any competition. My most recent experience with one of the big-name rental outfits left me scrambling to fit six people and their suitcases into a full-sized SUV after they failed to fulfill my order for a mini van. I had nearly given up on rentals and bought my own mini van when I discovered Turo. I found a few mini vans available in my area that were available in the week leading up to Thanksgiving. I chose a Pacifica and was very thankful to find it was well equipped and very clean; unlike any vehicle I had ever rented before. The app guided me through the whole process and I was on my way. Had I needed to extend my trip, the app offered many times to provide that opportunity through the app. The return process was also very easy and everything was documented with pictures to back up any claims that could arise. I’m very satisfied with Turo..Version: 22.46.11

Fantastic car rental solutionThis was my first Turo experience and I’m so glad that everything went so smoothly! Easy to book and super easy to make changes and communicate with along the way. I’ll definitely be using Turo next time I’m back in the US. (It was also kind of nice driving a slightly older car that had a bit of wear- it made me feel more relaxed for some reason!).Version: 18.31

First time user - Brit using Turo in the USAs with trying out anything new there is always some trepidation - especially when that first is in a “foreign” country. I wanted to try out a particular model and Turo enabled this perfectly and the app made the process simple. Host feedback is everything and my first host more than lived up to expectations (Michael Z. Las Vegas for ref.) I guess newbie hosts have to price accordingly in early days and build their rep but reading some of the ads I don’t some hosts have worked this out! Great app 👍.Version: 19.29.0

Best car share appAs someone who has their car listed on several apps, Turo seems to be the most straight forward and simple app to rent my car out. I get frequent bookings and most guests are pleasant. Payments are received within 24-48 hours of the end of the booking. If you cancel on a guest, potentially you get fined and could get charged. This is understandable because it reflects on Turo’s reputation and can be a huge convenience to the renter. ALWAYS KEEP YOUR AVAILABILITY CALENDAR UP TO DATE..Version: 20.26.2

Aussie TravellersGreat setup. Car was waiting in car park when we exited the airport. Easy as. Must have 4WD for Mauna Kea and Waipio Valley. Beach gear was all we needed for snorkeling, boogy boarding and just sitting on the beach. It’s a tight squeeze fitting all the beach gear in plus luggage when you pick up from airport. It does fit but well worth the hassle..Version: 18.32

Ingenious way to hire a carI’ve done a ride now and found Turo to be a great way to hire a car. The app and website deliver a great user experience and I really like the prompts to extend the hire (which I had to do as my plans changed) and reminders of hire ending soon. It made communication with the host really easy. Just brilliant. My only suggestion is to make it easier to filter results by distance from my location. But that’s minor. Will definitely use again!.Version: 20.8.1

Pretty convenientLoved the app it’s easy to use and way better than using a regular car rental company and you get to pick the car you actually want so 100% recommend this app.Version: 22.16.3

As a Host...First off, I want to say Turo is a great platform. UI is fairly easy to use, it’s fairly transparent in regard to allowing fluid conversion amongst guests, and I don’t think the fees are 𝘵𝘰𝘰 steep for what is offered... 𝘏𝘰𝘸𝘦𝘷𝘦𝘳, with all of this said, Turo doesn’t do a great job at explaining what is covered under a collision, wreck, or even a fatal incident. I’ve searched far and wide in regard to trying to figure out if I would be held liable in a dire situation, or who specifically is at large... Do I need commercial insurance to be fully covered? Does the guest (renter) have to have full coverage as well when driving 𝘮𝘺 vehicle? Is a 𝘵𝘩𝘰𝘳𝘰𝘶𝘨𝘩 background check competed when vetting guests/hosts? There is a lot of grey area and I think Turo has a lot to work on in regard to legality and liability. A basic premise is presented in front of me in regard to being a host when selecting a “protection plan”, but it’s not considered insurance... But the “protection plan” is provided via Liberty Mutual of which 𝘐𝘚 insurance... Multiple insurance agencies find fault in the Turo model, and some decline your coverage. So again, I literally flip a coin every time someone rents my vehicle, as I don’t know the full picture..Version: 21.17.1

Great app to use. However, with room for improvement.This has been great to use around California. One thing I did not like is when trying to extend the use of a vehicle. It should allow you to extend by half day, especially if the car is not available for 24 hours. It shouldn’t simply try to charge you a full rate for trying to extend it by three or four hours since that’s all that the car was available..Version: 23.35.1

Great App !I used the app first time and I was amazed by the variety of cars and very low prices (twice cheaper) compared to local rentals. Moreover, I extended my trip by one day and it was so easy to do within a few clicks in the app..Version: 20.7.0

Seamless user interface compared to other independent rentalsWe used it for the first time. It’s like an Airbnb but for cars. Really enjoyed the easy user interface, except for the check-in process. Our host had to explained to us a couple of times how it works, but all good. We really appreciate this unique service offered to people who are like us - city dwellers without a car..Version: 23.47.1

App slight issueThe app itself is great but being a 1st time user I was not aware that after returning the vehicle within the correct time frame, by the time I had submitted the details in the app (about 10hrs later) , it showed up that I returned the vehicle at the time the submitted form was filled in. Hope that makes sense. I don’t know the solution to thuds but it has to be easier for the person that rents/hires the vehicle. Thanks.Version: 23.4.1

Great for travellingWe used Turo twice on our recent family holiday to the US from Australia, it’s a brilliant service (we only used top rated hosts). We got to hire some truly unique cars for incredibly reasonable prices that just wouldn’t have been possible with a normal rental car place, plus we were able to meet one of our hosts outside the arrival and departure gate at the curb..Version: 20.1.0

The Airbnb for carsGreat selection of cars to choose from. Easy to request and communication between you and the host is easy. Be thorough when it comes to collecting the car, it’s someone’s personal vehicle so respect is key, return it the same, if not, better than how you found it. Take pictures of everything that is on the exterior and interior of the car to protect yourself before you even contemplate setting off. I will totally recommend this to friends and family..Version: 19.27.0

Customer ReviewTuro car rental exceeded my expectations in every aspect. The booking process was seamless, and the variety of cars available was impressive. The vehicle I rented was in immaculate condition, showcasing their commitment to quality. Turo's user-friendly app made communication easy, and the host was accommodating and professional. Overall, a superb experience that has solidified Turo as my go-to choice for car rentals. Highly recommend!.Version: 24.1.1

Great experienceThis was our first time using the app after not being able to find a suitable car at an appropriate cost while in LA. The app had great car options and provided certainty over the model of car which was important for us. It was easy to use and the host was great. Ended up with a great car at great value. Would definitely use again!.Version: 22.28.1

Best app to rent vehicleEasy to use and good way to find good cars.Version: 17.41.0

FantasticI regularly hire cars for psst 30 years, this place is probably one of the best I have used. Great cars, value for money, super efficient and friendly staff, if they continue this it will be my go to car hire place. Thanks guys.Version: 23.19.3

Turo team is on pointBeen using turo for years now and I appreciate how much they have innovated over the years looking for better and new ways to deliver the vehicles making a conscious effort in having an ease of return for all parties. Thank you!.Version: 22.16.1

Easy to book!The details of the car to be booked were spot on and it was an easy process..Version: 23.22.3

Fantastic serviceUsed it to go to Joshua Tree for 6 days. Car was fantastic and pick up and drop off were super easy. It was also wayyy more affordable and transparent than Enterprise/other big rental companies. Didn’t get in a crash or anything so can’t vouch for that side of things but everything else was fantastic..Version: 23.31.7

Good, easy to use app with additional fees that are only shown once you start the booking process.Fairly easy to use app though the initial prices shown do not include things like trip fee, insurance, etc which can make the actual cost climb quickly. It is all shown once you try to book, but it is still something to keep in mind when considering cars..Version: 22.34.5

The future of car hire...This might have only been my first experience using the Turo app but it won't be the last. The first vehicle we arranged was cancelled by the owner and within an hour Turo was on the phone with me to see how they could assist!! That is service. By the time I got off the phone we had another vehicle arranged with no disruption to our plans, as we had only arrived from Australia the day before, so on this basis alone I would recommend Turo to anyone with confidence. Ian G Mckenzie.Version: 17.49

EasyI used Turo for the first time and found it very easy. It only took a few moments to sign up, scan my driver license and do all the usual stuff. Finding a suitable car was also very easy..Version: 22.22.1

Excellent alternative to rental Car companiesTuro is so much more cost effective than a rental company. You get to choose what you want to drive and the rates are so much better. Our experience in Hawaii was fantastic. Highly recommended..Version: 18.48

Great service and great priceTuro makes renting a car cheap and hassle free. Renting a car can be expensive and we found that by renting through Turo we saved about 50% of renting through the big car rental companies. Turo makes communicating with the cars owner easy. Would definitely use Turo for all future car rentals..Version: 17.52

Best first impression everAfter years of using conventional car rental agencies, I can’t imagine ever going back. Turo is vastly more personal, friendly and provides a “bespoke” customer service which is hard to beat..Version: 24.2.3

Great local solution for car hireTuro is a quick and easy way to find a car for the day. I hired a car from someone who was a 10 minute walk from my house, and I got the car at 5am (as I needed to be in Leicester by 8am for work). The process of booking the car was simple and in total it cost less than £50 for the day. I had the car from 5am until 8pm, something you can’t do with Enterprise or any of the big boys. I’ll keep using Turo, it’s brilliant.Version: 24.6.1

First timersWe are new to the Turo community and at first we were skeptical about renting or car to complete strangers. However after doing more research and becoming more knowledgeable about how Turo vets all renters driving backgrounds, and authenticity; gave us peace and mind about who will be responsible for our car. Being informed about their different coverage options to best fit our needs also a huge plus. The app is very easy to navigate through and with step-by-step instructions, makes it easy check in and out of each trip. We’ve only had two trips booked with our car and at the rate we’re going, i know it’ll definitely be worth the while. Why not make money off your car if you don’t need it at the moment. Before apps like lyft, Uber and now TURO came out; the number one depreciating asset was a car. But now its an investment with being able to create income to pay for your car and make profits compared to constantly putting money into it. This rating is 100% real and honest, im not being paid or influenced by incentives; apps like this are created to help create a business and earn income from nothing into something and because of that, I want to make sure this review helps other people like me who want/need the extra income to support their family..Version: 23.12.1

It works!The main most important thing is that it works, there are enough cars and most hosts are good. I had to cancel a booking and I got a refund which was chill and made sense. Bit annoying that the true total cost estimate changes by a lot from the list screen to the confirmation screen, which means a lot of UI friction going back and forth. But that could be fixed easily if Turo is brave and honest..Version: 22.13.5

Game changerSimply put I won’t be using major car rental companies anymore not that I’ve discovered Turo. The process is infinitely easier than sifting through the mine field of corporate car rental companies that all look the same. Turo is a game changer for me and it is certainly my new preferred was to rent a vehicle..Version: 23.8.1

One of the best so farI am using Turo in London, UK. It seems like one of the most flexible and reliable platform both to clients and hosts. I am hosting a car and occasionally renting other’s too. The company’s policy in terms of cleanliness, insurance and legal services are absolutely outstanding and fully covering the unseen accidents and incidents. The customer service is very fast, and the app has never ever crashed on iOs. Very convenient chat app for users, clients and host to solve their issues in a chat in no time. Also, the company offers different tiers of earnings and an absolute flexibility and freedom in setting your own rules and prices, availabilities! I used to use ZipCar, and this app convinced me to buy a car and rent out when I am not driving it, so my car maintenance and costs are paid by helping others to rent for cheaper than ZipCar, Ubeqo, AA or any other big ones!.Version: 21.26.0

Useful way to earn some extra income.I’ve started letting my car and pleased with the progress so far. Pretty good service. Truro takes a lot of the income. More than the 25% that they notionally take since they add extra charges to the hirers when they book that the owners don’t share in. But if the amount they pay is enough to make it worthwhile which for me it is then ok..Version: 22.45.3

My go to!Have been using Turo for about a year and love the flexibility of hiring cars that are local or nearby. Hosts I’ve had have been amazing and always professional & willing to suggest local places if your taking trips. Recommend to all.Version: 24.3.1

Love this app!I used Turo for the first time on a recent trip to Kauai (Sept 2021). I couldn’t find a single rental car on the island a few months before our trip and asked friends for advice and one told me there was an app for cars similar to vrbo for houses. I set up my profile and found a car I liked, and then everything went very smoothly on our trip. I now would likely prefer this to a traditional car rental service, or at least will always compare prices and availability in locations with both rentals and Turo. I wish I’d thought of this! The only improvement I can think of is pick up and drop off. We paid extra to have the car brought to our hotel versus picking it up at the airport. We didn’t need it for our entire trip and it was a few hundred dollars a day, so thought we’d save some money. If the “host” lives closer to your drop-off location than the airport, not sure why it needs to cost more. Would seem better for them as well. So seems like there could be up front discussion of location and then fees set only if the requested unique drop-off is less convenient for the host. Also, our host seemed to not be clear that we’d also paid for pick-up at the hotel (although very clear to me in the booking details) and it created a lot of back and forth messages on date of pick up. App needs to make sure host is clear on locations to avoid hassle for the guest when trying to enjoy vacation..Version: 21.40.1

Grateful for TuroTuro is simple and easy to use. Turo is much cheaper then many other car rentals, however the quality of the cars seem to be just as good. Easy way of communicating and finding a car that is suitable for your individual needs..Version: 23.34.9

So cheap!Awesome app, saved us so much money. No deposit and if we crashed we were covered by our travel insurance. We rented a 2015 series 5 BMW in Hawaii. Car had an advanced Nav system with all the bells and whistles and even had HUD which made getting around easy as heck. $70 a day was awesome. Look for Kevin's BMW if you're in Hawaii. Awesome guy and car..Version: 18.0

Better than mostOk so I was looking to rent a nice car for a long weekend, I went to other car rental companies and apps etc, and TURO was quick, easy, payment and communication with the car owner was so easy!! Honestly other apps would learn a thing or 7 from this app, I will 110% be using this app every time I want to rent a car..Version: 21.26.0

Very convenient and efficient appRenting a car from Turo was a breeze! The process was efficient. The car I rented, a Mazda 3, was clean, well-maintained, and a pleasure to drive. It is easy to contact the owner, and the rules were very clear and shown. It is an easy to use app, I would rent from this app again and recommend this app..Version: 23.51.3

Stumbled across by accidentUploaded my car details, I could do with the extra income to help pay for my car, which I don’t drive too often as I live in the city centre. It’s electric and I love the idea of sharing my green efforts and helping others during this ‘fuel crisis’. So far it’s been a joy to prepare my car for it’s upcoming adventure and the app has been very easy to use and leads us through each step. It’s a thumbs up from me..Version: 22.14.1

Seamless and EasyBooked a car for a weekend in Victoria. The process was easy and seamless and the customer support was also good. The hosts are super responsive and helpful as well. Overall would recommend to anyone..Version: 23.46.7

Hope it spread all over the worldThis is like the "uber" or the "airbnb" of car rentals!.Version: 17.41.0

Perfect for tourists on a budgetWe used Turo twice while visiting the US and it saved us so much money on car rental. We used it once from Sacramento to Lake Tahoe and back for three days and after that success, used it for a nine-day road trip from LA. Both times the owners were responsive and the app worked perfectly to check us in and out and store photos etc. The insurance was also simple and didn’t drastically affect the overall price like traditional rental companies. I would highly recommend Turo..Version: 18.28

Brilliant appThe Turo team is responsive, helpful and prompt with any inquires that you may have and they will help you throughout at a professional level. It’s a great app to rent out cars, and this was my first time using the app and I will definitely use again. Overall I had an great experience ! Thank you..Version: 23.27.3

Intuitive app that really helped us in a new cityTuro is such an easy app to use, and has helped us in a new city when we want to go away for weekend. Connect with car owners in close proximity to you easily and securely..Version: 18.39

First time user - Very impressed!!As a first time user of Turo I was hopeful of a positive experience, and I was not disappointed! The host was very responsive, and everything was clearly explained in terms of pick-up and drop-off. My only constructive feedback would be that I having booked well in advance, which included ‘Free delivery’ I then had to pay almost £40 to get the vehicle out of the Car Park it had been left in!! Otherwise it was quick and easy to locate the vehicle and get going, and for a month-long hire it performed really well!! Having not used the App before I wasn’t aware of the need to take and upload heaps of photos of the car to demonstrate its condition…..and it was dark, and the car was dirty (winter in England and freezing temperatures, so roads covered in de-icing salt which caked the car in dirt) so the photos really didn’t show much! Will certainly look to use Turo again as it was so much more competitive than traditional car hire, and not much more complicated!!.Version: 23.3.1

User friendly and simpleGreat app, nice and easy to find a car, however prices can be deceiving as there is Turo fee and Tax added. The fee is a little high in my opinion, would be good if the price show as all included and was abit more fairer. However I have hire two cars, one trip complete, great experience and second trip due end of July 2022, let’s hope it just as good!.Version: 22.25.1

Great for travellers or locals needing a carGreat for locals or travellers needing a car short or long term…a lot more prestige vehicles on here than Uber…from what I understand Uber won’t allow a vehicle that’s over 60k…turo everything from a Yaris to a lambo.Version: 23.43.1

THE BEST CAR BORROWING APP!!I’ve been using Turo for on and off for a about a year now and I can honestly say it INCREDIBLE. The availability of cars, the function of the app. It’s accessible and easy for all types of necessities. I live and work in central London so having a car isn’t necessary so I love borrowing a car every now and then for trips out of town to see family or to go to events. I recommend to all my family and friends every time I use it!.Version: 23.29.1

What is not to love?I absolutely love Turo, so much that this review won’t do it justice. Not only is this a genius idea for a host, but it’s unbelievably convenient for a guest! We were over paying for subpar rental vehicles through Expedia and car rental companies for years until we found an unexpected need to search elsewhere. We thought we would be stranded without a car because we waited too long to book a vehicle, but Turo came to our rescue with a better deal than we could have asked for. I must admit I was skeptical during our first use, afraid of an unknown first experience. But that all changed after our first trip using Turo and we will never go back to the way we were renting previously! We had 24/7 communication with our host, pick up and drop off were so easy and convenient, and we didn’t wait in any lines after we picked up our luggage! We went straight to the airport parking lot and drove off in our beautiful, affordable rental- we felt like locals! If you are new to this app and considering using it, please do yourself a favor and go for it. You will not be disappointed- I have recommended using Turo to all of my friends and family already and encourage you to do so as well!.Version: 20.24.0

Tesla Model 3Hire of the Tesla for the day was even better than could have imagined. Despite being met on arrival and instructed on all details was a bit overwhelming at first with all driving aids on the centre screen and driving on the other side of the road. Enjoyed immensely & would highly recommend. Aussie Doug.Version: 18.21

Request an explanationSome body help me out here in case I misunderstood something. Im a fair person and try hard to write true and factual reviews according to my experiences. Im all for supporting the locally owned businesses and prefer doing business with them. So In searching for a van rental for an upcoming trip I responded to a Turo add advising me to compare the lower prices and availability on car rentals through Turo. So after getting the prices from the major auto rental company’s I down loaded the app and started my search. My shock and confusion is all the higher prices and for much older vehicles the Turo results came back to me in respect to the rental companies. I don’t get it? Why should I pay more for an older van than the cheaper prices offered by the auto rental company’s for 2023 and newer? This is not to include all the hassle Turo requires preparing a user account with selfies holding your DL and such which I wouldn’t mind complying to ….but where’s the deal? From the results I got it sure isn’t in the price and product. I gotta be missing something here. So please some body needs to help show me whats the big benefit here using Turo before I rewrite and explain this more clearly for everyone’s benefit in a 1 star review and over social media. In the mean time I guess I’ll rent from one of the rental companies..Version: 23.30.3

Nice & EasyGreat app to use, I found it nice and easy to navigate and book a car with ease. Recommend AAA+++.Version: 23.17.7

Car hireA great place to hire a car, much more friendly than your larger rental companies, also what you pay at point of ordering is final price, no more hard sale when you arrive to pick your car up, like all the larger companies who try to sell you lots of extras on pickup, which can be very stressful and annoying to say no too, so the car ends up costing a lot more than you budgeted for. Like a said you won’t get that hard sell on pickup on this site. Hope this helps to future renters..Version: 23.51.1

Great Customer ServiceDue to unforeseen circumstances resulting from life & the pandemic, I needed transportation for work. Turo Agents & Hosts have consistently taken care of my car rental needs. I’ve been a Turo renter on and off since 2017; moreso now since 2021 as I needed the vehicle to commute from Houston to Dallas for work and due to my responsibilities as a Praise & Worship leader at LOV Nation Church. I am pleased with the service and have been made to feel safe in every vehicle I rent. It is clear that Turo cares about the customer’s health & safety as they appear to have made it apart of their guideline for hosts to follow COVID cleaning procedures in order to list any vehicle. I am also pleased with how Turo does everything in their power to resolve issues if they may arise. I highly recommend using Turo. Their rates are competitive, and, thought they shift according to the market like everywhere else, have been at least 30% cheaper than using Hertz or Enterprise Rent-a-car. Of course, you may have your mileage trade offs since not every Host on Turo offers unlimited miles. Just be calculated on those types of rental parameters to ensure that rental best fits your need or adjust your life according for the duration of your trip. I enjoy this service. Thank You Turo and to every person who has graciously hosted me. I look forward to enjoying renting more vehicles as time goes on for leisure & business! I highly recommend using Turo!.Version: 22.42.1

10/10 experienceFANTASTIC!! And highly recommend My fist time using this great app and I can’t speak highly enough! The car was 10 out of 10! Electric everything beautiful everything and a real head turner! I’m from Australia and could use my AUS MasterCard debit with no issues and signing up was a breeze Absolutely seamless pick up and drop off with a easily contactable host that I could ask question while I had the car, would hire this BMW again and again. 10/10.Version: 19.18

Easier than enterpriseTuro is great tor travellers who don’t have credit cards but want to have freedom of travel. Was massively let down by enterprise which nearly ruined our trip to America but found out about this app and it completely saved our holiday. Prices are just the same if not better. Highly recommend..Version: 23.29.1

Love the appI have used the app as a guest and as a host. By for one of my favourite apps to use. Customer service is very helpful just as long as you do your own due diligence (i.e taking as many pictures before and after trips).Version: 22.50.3

Love TuroWe found the perfect vehicle for our family holiday using Turo. We needed a baby seat and were so pleased to find this option on the Turo app. Communication was really easy and the price was very competitive. We loved the option to have our vehicle delivered to our accommodation. We will definitely be using Turo again..Version: 23.26.5

EasyStreamlined to get everything sorted in a matter of minutes!.Version: 22.46.9

The future of car rentals!To all reading this please make sure to take pictures of the car before and after! Otherwise enjoy this app it’s amazing!!.Version: 22.47.3

AndrewI’ve been using TURO as a host for some time now, and I must say their platform and app are excellent. The system is user-friendly, and I appreciate the ease of hosting. However, one aspect that could be improved is the pricing, which can be on the higher side. Despite this, I continue to enjoy hosting on TURO and connecting with responsible renters like Sameer. It’s a great way to share my vehicle and contribute to a positive car rental experience..Version: 23.39.9

Overall impressionsFantastic app and facility to hire locally owned vehicles. Great service and great options.Version: 22.16.3

Extra,easy incomeGood professional and easy money. Anyone can earn extra money especially in this economy very helpful to get extra income..Version: 23.46.7

Fantastic concept and well deliveredI’ve only used the app once so far but had a fantastic experience! Great concept and well executed. I found everything to be as advertised and the person that I rented from was great to work with. Since I wasn’t renting from a big rental company brand there was some hesitation on what it would be like and how hard it would be to find the vehicle. Obviously, I can imagine every experience will be different since everything is handled remotely so go into the transaction with the mindset of being flexible. Remember these people are letting you use there vehicle at a lower cost than if you were renting from a big name, or at least that should be the case (I wouldn’t be inclined to do it if it were the same cost). I would definitely recommend this service for anyone, business or leisure. If you are renting for business and this is your first time using the service, add an extra 10-15 minutes to your pickup and drop off since there is a learning curve. At least that was my experience but maybe you are a wiz and figuring this stuff out 😁 Happy renting!.Version: 22.26.3

Turo recommendationTuro is a great app, easy to use and an easy profile set up. We were in Hawaii and had plenty of options, also you are covered by the level of insurance you desire at the press of a button. I will be using Turo on future endeavours..Version: 18.33

Great experience with TUROI booked my rental from a well known rental company and had a issue with my rental on the day. Someone suggested TURO and after using app and booking my rental through TURO. I will never use any of these big rental companies again. It was very convenient, nice car and most of all cheaper than than WELL KNOWN RENTAL COMPANIES. 5 star experience and highly recommended 👍..Version: 22.33.3

So far, so good. The app is mostly self-explanatory.However, my app is not able to show me a guest’s identity data, so I am not able to verify guest’s identity before a trip. I have already contacted support two times, and each time,I was advised to refresh the app, and or use the website. I have tried that, but the app still doesn’t show me the id data that I may confirm from guest identity card. Also customers are increasingly complaining that the airport pickup location is too far. Some guests who are familiar with the airport want to pickup from the airport short term parking or garage. The three Turo assigned pick up terminals A, B and C appears to be understood by many people, including Turo support and customer service who think that Turo can park at any parking lot at Nashville International Airport. But my understanding is that Turo is prohibited from parking at Parking Garage 1 and 2. This misunderstanding has resulted to the poor ratings and not so good language used on some of us hosts. I suggest that guests reviews regarding inconvenience of picking a vehicle because of distance MUST NOT be regarded by Turo as a complaint against a host; such ratings need to be discarded..Version: 23.38.1

Super easy and convenientBooked a Tesla model 3 for two days and it was amazing! The process was easy and after hours pickup with lockbox was super convenient!.Version: 23.31.7

Easy to useAs a first time user of Turo we had a great experience. Flexible helpful host and a great vehicle that suited our family group really well. Will be using this again for sure..Version: 23.51.3

So easyGreat app, what a system. Let's get this in NZ. The only glitch us that it tends to log you out after every use, fix that its perfect.Version: 18.36

Great and Useful appGreat app, helpful when you don’t want to hire a car from the big companies. You can choose the car you want specifically..Version: 24.6.1

Audi tripWonderful easy solution for our needs. Excellent system and great communication for the hire. Thanks again,.Version: v23.14.7

Turo mean less hassle!!I have used Turo a few times now for family trips and when traveling with kids, ease of travel accommodations is essential. The entire process with Turo is user friendly from the beginning. The search, and selecting a car is step 1 and the details regarding specifics of each vehicle is user friendly. Fees and cost are up front and available to see, not hundreds of fees added at checkout. Prior to the trip a few minor steps to upload drivers license, etc is quick and can be done in a matter of minutes from your phone. Obtaining the car varies depending on location and host. I have been picked up and baggage claim or walked to shuttle and dropped at car. Both were seamless and zero hassle. Way less waiting and hassle than any car rental company I have ever dealt with. Beginning the trip requires documenting a few photos, again phone friendly steps and drive away! The return is as easy as returning to the prior spot and handing off the keys, and again a few pics. I typically pay for the cleaning service $20-25, I know I don’t want to wash and vacuum the car so much easier. That doesn’t mean leave trash!! Be respectful. Throw away your trash. Also, prior to each of these steps the host will send you written and often video instructions so nothing is confusing..Version: 21.11.0

Very user friendlyFirst time using and everything was easy to understand from registration to finding a car. Highly recommend.Version: 23.31.3

Great app but a little frustrating as a hostAs a host I’ve had a good few bookings and they’ve all been smooth so far. However, when cancelling a booking for a genuine reason I did feel slightly outraged by the tone of the messages in the app. This is my vehicle and if I decide to cancel a trip I feel bad enough, I don’t need harsh messages regarding decreased ratings and order my ad will subsequently appear. I understand Turo needs a reliable host community but you’re earning plenty from my rentals and I do not need further worry regarding my need to cancel a booking. Also be aware that extra milage is not added automatically. This is incredibly annoying. I input the odometer data before and after a booking so please can you just add the charge to the trip as I had no idea I had to claim a reimbursement and nearly missed the deadline. This feels a bit sneaky and there is no good reason it couldn’t be automated. And no I am not going to offer extra miles to save you time processing reimbursement. The car is already very cheap for hire and you’re getting 25% of the amount..Version: 19.67.4

Better than a rental car company!Here you can find an amazing selection of exotic and fine cars - for the same price of an average car rental you can get a better one with turo!.Version: 19.10

So easyBest thing ever than hitting from a agent.Version: 22.35.3

Good appGood deals.Version: 23.38.9

The Way it Should Be DoneI’m not sure why renting a car before the Turo app was seemingly in the dark ages, but today renting a car through their platform shows that it should have been down this way from the start. You choose the exact car you want, not from a fleet of “Ford Explorer or comparable”. It’s way cheaper than the big guys, by a lot, and this is still including the highest Turo insurance that you can get which covers everything. Many times you can get unlimited miles if you have a lengthy trip. Hosts at this point have many trips under their belts and have reliable reviews that you can trust. Very importantly, the host knows the car and will demo everything in detail instead of just handing over the keys and sending you on your way. Also, while you can get the car delivered, I have not been inconvenienced by a short Uber trip to pick the car up, being that there are now endless hosts using the platform which means a car is never more than a 10 minute drive away. My personal car Is about a decade old and I’d rather not put the wear and tear on it, but I also don’t want a new car payment. My company pays me pretty well per mile when I travel, so using Turo once a month for my longer trips definitely pays off and I don’t mind spending the money being that it really is so affordable compared to chain rental companies. All in all, Turo has really changed the game and you should give it a try!.Version: 21.35.8

Great appI like this app it’s like Airbnb but for cars. It’s really nice and straight forward. Never had any problems and the customer support team is really helpful. I know that might be a push considering the other reviews but I think people should give this app a chance. Way better than Virtuo I’ll tell you that. And you have more options for what you like. What suits you. You know so yeah enjoy.Version: 23.34.5

Such an awesome and easy app to use.The whole process has been very seamless and easy, the app is very simple yet effective. Communication is great, never glitches, even liaising with people and stuff is simple. I have an issue, it was resolved within minutes. Would highly recommend. Ps -Such a cool and easy way to make extra cash from your car.Version: 22.50.3

Additional chargesI used Turo for the first time in Hawaii I like the App - very good I didn’t like the additional charges however after I selected the vehicle I wished to hire- I would prefer all charges (except insurance and tax) to be included. On my one day hire additional charges included App fee $13 + cleaning fee $10 Making the total cost significantly more than I first anticipated..Version: 18.14

Incredible ServiceI don’t normally write these, so you know it’s either super good or super bad. In this case I was blown away with how responsive and fair minded Turo is. I rented a Tesla and paid about $1000 ahead of time. About a month before my trip, the car was unavailable due to mechanical problems or something, I’m not really sure I just got a notification that I had been refunded and my trip was canceled. I was very worried, I thought I wouldn’t be able to rent another Tesla of the same year and model (I’ve never driven one and was super stoked for this!). Luckily, it was super easy to find a help button and choose the option to speak with a customer service rep. I pressed 2 on the call to speak with someone and within 1 minute I was explaining my situation to a real human (something very important to me). Within 10 minutes I not only received confirmation of my full refund, I had also received an additional $500 of in-app credit to use towards my next rental. I was able to rent an even nicer Tesla I wouldn’t have been able to previously!!! Let’s goooo. Outstanding customer service, I highly recommend this app to anyone looking to rent a car. Much better rates than the big companies, more flexibility, AND nicer cars. And obviously from the rest of my review you can gather that they have incredible customer service that responds very quickly!.Version: 22.21.1

Highly recommendedReached out to Jackie the night before. Communicated promptly and was so easy to deal with. Will rent from her again when I return..Version: 23.2.1

No line upsAwesome so far. So glad this exists and works!.Version: 17.41.0

Great appSimple to use, good process and felt safe hiring through Turo. Kind of like the AirBnB of the car world. Great concept and well executed. Cheers!.Version: 3.4

Great conceptLoving the concept of this app. I’ve rented two very good cars on here and they’ve both been a pleasure to drive. Communication with the owners can be challenging though. One rental was very good but the other was a nightmare. If this can be improved it would be a 5 star app for me.Version: 19.33.1

Great Host experienceHave been renting out my car on Turo in AU for several months now and think it’s great. The last rental sadly did result in an accident but Turo paid out my claim in full..Version: 23.29.1

Amazing appI would highly recommend this renting service. It had amazing security checks to make sure you or the car owner does not get scammed. It’s really easy to use and the car owners are wonderful. Also Affordable hire prices, 10/10 would use again..Version: 19.62

Easy to use - great hostsThis app is easy to use and totally integrated to ensure both driver and host are well informed. Seamless transaction and excellent communication..Version: 23.20.1

Brilliant App - just what I wantedI am not yet there where I would want to own a car - but there are times when you need to have a Vehicle - monthly groceries, picking family from airport with big luggage items etc. etc. Likes of Uber won’t cut it because their fare starts becoming unreasonable as soon as you hit a ring road or a motor way - for example when going to Airport. Using Uber XL, one way to Heathrow Airport from anywhere in East London is about £100 ($150 ~ $160). I rented a reasonable sized car for £35, Premium insurance and trip fee was £19 and fuel worth £20. For £74pounds I had the car for full 24 hours. I managed a trip to London, doing groceries, a dinner out with family & a family trip to leisure center - all in all about 180 miles. Kudos! Will be using it again..Version: 18.63

Really depends on the hostAs far as the concept of the app goes: awesome. There’s no massive deposits and holds on credit cards as there are with traditional car rental services. The app functions well. Communicating with the host is straight forward. There’s a before-and-after process during which you can provide pictures of the car and any damage that might exist before you pick it up, so you’re not held responsible for it. It’s nice. Well thought out. The downside is availability and consistency. Depending on the area you’re in, there might not be much available, if anything. For example, I’m in Auburn. There’s like. Nothing out here. But 40 miles away, in Columbus, there’s tons. Everything from Corollas to Teslas to high-end sports cars. The quality of hosts varies as well. I’ve had great luck, but I essentially found one good host and stuck to using them. I had another before that was…not great. I’m giving it five stars because the last part isn’t really within Turo’s control. As far as what Turo offers and claims, they hold up their end. I don’t use any other rental service at this point. Highly recommend..Version: 21.46.7

Turo Australia - get on board!I loved using Turo in the States last year, the choice of vehicles was amazing and the convenience even better! Look forward to renting more cars with my travels and hopefully the range increases!.Version: 23.7.7

Great!Ryan was great and easy to deal with. We made changes to our plans and Ryan was very helpful in getting this sorted for us. Would definitely recommend..Version: 23.29.1

Turo ServicesI recently used Turo for the first time to rent a car and I have to say, I was thoroughly impressed with the experience. From start to finish, everything was seamless and hassle-free. The booking process was easy and straightforward. Turo's app is user-friendly and I was able to find a car that suited my needs and budget quickly. I appreciated the ability to filter search results by factors such as car type, location, and price. When I arrived to pick up the car, the owner was prompt, friendly, and professional. They gave me a brief overview of the car and its features before handing over the keys. The car was in excellent condition, clean, and well-maintained. It was clear that the owner takes pride in their vehicle and cares about providing a high-quality rental experience. Throughout my trip, the car performed beautifully and I had no issues with it. When it was time to return the car, the owner made the process easy and stress-free. Overall, I was extremely satisfied with my experience using Turo and would highly recommend it to anyone looking for a convenient and affordable car rental option. It's a great alternative to traditional car rental companies and provides a more personal touch to the rental experience. I will definitely be using Turo again in the future!.Version: 23.17.1

UnfortunateLeaving this review in hope that Turo see this. I think this is a great idea and was super excited to host using this platform. I have numerous classic cars and was hoping to list one or two and see how things went. Unfortunately in the UK you can’t seem to list classic cars privately - I am not sure if there might be some legislation in the way, but I think if you could find some interesting classics for hire it would add a great dynamic. Hopefully things will change, in the meantime 5stars for the idea of it..Version: 18.52


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