4.7
4.7411 star

Total 50 Negative Reviews

Concepts App Complaints & User Negative Comments 2024

Concepts app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using Concepts? Can you share your negative thoughts about concepts?

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Concepts for Negative User Reviews

App freezes when Copying large drawingsApp freezes when I try to copy drawings bigger than 1.5x1.5 inches. Apple iPad Pro 2018..Version: 6.7.1

Perhaps excellent, paywall discouraged me to tryPerhaps a great product. But the use of the freemium model with a « paywall in your face » didn’t get me excited enough to evaluate: you cannot even just remove(undo) a line you inadvertently did without accepting the « 7day trial then get charged. ».Version: 5.10.12

OK but needs more work - could be excellent.You can get a very good drawing out of this app, no question, but it has some shortcomings: The maker pen behaves quite unlike real markers (excluding paint markers). Real markers can only darken the paper, in this app if you put yellow marker over black you eventually get yellow - in real life you just keep getting black. Markers should override the layer of anything except an opaque like paint. Or stop pretending this is a substitute for real drawing tools. The colour picker looks good but is functionally a pain in the neck. On a big iPad there is plenty of room to leave the colour picker open with a lot of colours available. The palette is based on Copic colours, which is OK, except there is no true red. There is an obscure 'Favourites' menu that lets you mix any any colour - but good luck finding it. There is no colour sampling method (that I am aware of). Looks like the developers have never used a Photoshop eyedropper. It would be nice to be able to get the pen settings to snap to big increments, like 20%, 40% etc so you have some chance of reproducing a pen style quickly. Looking forward to seeing some improvement in later versions..Version: 4.6.1

It’s missing so many featuresThere are good things I can say about this app and not so great things. I love the versatility, the ability to upload photos, images and the ability to create color palette. I really love the ability to take colors from other places to create color palette. I hate that there is no rainbow graduation wheel to choose color from. If you don’t like their color choices, you have to go find an image with the color palette you want, upload them, create your palette and then get rid of the images if you don’t want them and a lot of the time artists already know exactly what shade they are after and just want to go to a wheel and choose. This is time consuming and time is money. I hate that there is no “snap” option for guidelines or shapes to lock onto grid lines or to lines on your work and if your tool or fingers move even the tiniest bit, they get knocked out of place and it really makes any kind of precision work or work impossible. You really can’t line anything up to make a perfectly straight line. When you change the composition of a shape by moving out the corners, any other shape you choose will hold that new composition. Also not desirable. It doesn’t snap back into shape. You have to painstakingly reshape it by hand and hope you get it right. When you are don’t using a shape tool, it doesn’t recover its original shape. Honestly this thing is so many headaches that I am looking for other options..Version: 5.10.8

It’s okay but very hard to useI have been trying to find a good drawing app and this one caught me eye. From all of the photos and reviews, this seemed easy to use and very fun. However, when I opened the app, I found no help or guide in how to use anything at all. The colour wheel is no existent and what there is is almost impossible to use, the pens and brushes were understandable and overall okay. This app has a lot of potential but is dragged down by its lack of attention to the user..Version: 5.4.8

I think there rightThere right I can’t remember the Icons and it’s my second day and I don’t know how to erase..Version: 5.10.12

Years of frustrationI asked Concepts a question about a one-year subscription, and their "personal" answer was to repeat the non-answer in their promotional writing on the app and on the website. What I wanted to know was if I would lose all the items and objects I used and enjoyed, at the end of the year, if I only subscribed for a year. If so, Buy-As-You-Go would be better. But since they REFUSE to tell me, and I've been trying to find out this and other things for YEARS with no luck, I've deleted the app.......... For example, things that would be problems for me include poor color visibility, etc., because of the app design. I would need all colors available all the time. Perhaps there is a way around having only part of the color wheel available. And swatches don't work for me AT ALL. But after years of trying to get real answers from this group, and failing, I had to recognize that this is not the app for me.......... Unfortunately, my long-ago purchase of Essentials never got used. These things happen. Now, I've finally moved on..Version: 5.10.12

I’m baffled by the good reviewsHonestly, maybe this just doesn’t work for my brain but this app is one of the most counter-intuitive apps I’ve ever had the displeasure of using. I’m a longtime user of Photoshop, Autodesk Sketchbook, Illustrator and many others just to name a few. I have never found one that was a clunky. I still haven’t found a proper colour wheel that actually allows me to use the colours I want rather than the COPIC presets. I’ve supposedly paid for the objects function yet the one time I tried to use it, it completely ruined my object instead. It doesn’t sync between my iPad and my iPhone for reasons unknown - I’m logged in with the same account after all. I feel like this is also not really made with the Apple Pencil in mind. It’s an afterthought, and one that doesn’t work too well. So very disappointed, I thought this might have potential....Version: 5.0.4

OK app, poor customer serviceI’ve purchased all kinds of in app purchases for this app, but because I haven’t logged in in a while the company is now threatening to delete my account. It is difficult to put trust in companies like this for professional needs when they can just remove you on a whim..Version: 6.3.1

Precision ImpossibleI really have wanted this app to be awesome, got pro and everything, but every time I try to use it I end up abandoning everything this app touched to do the project elsewhere. I finally know why. Copy and paste are useless because you lose precision. It isn’t that the copy is made poorly, it is that you cannot place it (or any selection of multiple items/lines) correctly. Drawing is done by points and you can adjust the stroke width as you might expect, but once you make a selection the snap to grid points on the selection are based on the outside of your stroke widths not the points in the lines you selected. To make it worse, the points on other objects that your selection snaps to are the points in the center of the lines of other objects ensuring you will never line things up accurately. The purpose of vector drawings is to base things on the points and vectors, not the paint, and to act as a vector program for single items yet act as a paint program for selections of multiple items is a cognitive dissonance completely destroying any claims to CAD or precision this app claims to have as its mission. To preserve the existing behavior a “snap options” section can be added for when you have a selection of multiple items — base group snap points on painted areas or base group snap points on points within the group. My opinion on which one should be the default is obvious..Version: 5.8.6

The worstOverly complicated. If you want to do a quick drawing for someone, forget it. Not user friendly at all.Version: 5.2

It’s ok it can be betterIt’s kinda complicated. You have to pay to use any of the good tools and it’s kinda expensive. If you are looking for a free drawing app that is good use Sketchbook it’s the best. 5/10.Version: 5.10.12

Unpredictable, counter-intuitive interface.Found it incredibly difficult to use - the center colour dot does something different depending on how it feels, apparently. Choosing a palette of colours doesn’t mean you /get/ those colours either - nor can you edit palettes. Really an alpha-release product; give it a few years..Version: 6.8.1

MehAnyone who wants to get it I don’t recommend it it’s too hard to use you should get ibis paint x it’s the best painting game there’s no ads unless you want to use brushes which is fine but you should go check it out👌!!!!.Version: 5.8.6

Yet another app that has changed it’s revenue modelI began using this app several years ago, when I was able to do all of what I needed for free. I only use this for diagramming my gardens as a hobbyist. Loved the layers, infinite canvas and editing tools. However, as a hobbyist, I only use this app every now and then. Just came back to update some older drawings and have discovered that a subscription model has been introduced since I last used the app. Very disappointing to see this. I already have so many subscriptions, and the pay-once price is ridiculously high for something I only use occasionally. Looks like I’ll have to find a new app:(.Version: 5.9.2

I love it but could’ve been better (especially for non-payment peopleOk, like i said I truly LOVE this app, but some things should be better or changed. Unlike other apps, this one doesn’t have any ads at all and I totally grateful for that. But for people that can’t or decided to not pay for premium, is actually strict for what you can and can’t do. And the funny thing is that I thought this was an infinite zoom app and it turned out it wasn’t 😂. Anyway, the reason I think this is a bit bad in a way is because of ibis paint x. Now most of you will know what that is but if you don’t it’s a free drawing/painting app that has premium but, the non-premium version is actually really good too. It doesn’t have much limits and is super easy to use. Unlike this app which has much more limits, for example: you can only use 4-5 layers when you don’t pay!. But overall, if your just trying to get a design down or just study, I really recommend this app. And I only use it for those two reasons, so this app is going pretty well. Hope you took this advice 3>😊.Version: 6.5.1

App is GarbageDo not even bother downloading this app it’s complete garbage and most things you might at pay for. Lots of audacity to even charge that price with the mediocre abilities it has. Just get procreate and pay the one time fee instead of this ridiculous monthly fee..Version: 6.4

Gave it a good try…I love the concept of Concept; but for me, the reality hasn’t quite met my expectations. It keeps hanging while drawing so I can no longer select or edit shapes. I’ve not invested in the Subscription yet as it would have to wow me a bit more in order to sign up for yet another drip, drip of subscription addiction. I struggle to get great pen feel with the pencil skidding so smoothly over the iPad glass (not Concepts fault it’s more a hardware issue). I like something with a bit more ‘bite’ when drawing, bit more scratchy than I can achieve nib on glass. Love the fill tool where you draw over the shape to give that slightly hap-hazard solid fill. Best tool in the bag. If I could buy once, not have tools hang and find a way to make my drawing on the screen look more like the terrible mess I make on paper then I’d happily part with the cash..Version: 6.8.1

Updated reviewI've used this app right from the start but was persuaded away by other apps for a while. Coming back to what used to be a simple, intuitive app I now find it one of the most counter-intuitive, bloated and costly apps out there. What a shame! Whilst I am sure it is still incredibly powerful, there are much easier apps to use. Most of us simply do not have the time to deal with such a sharp learning curve. With more and more great, powerful and inclusive vector and artwork app appearing on the store each year I find myself wondering if it is really worth the time and effort? The Affinity range of apps now pose a serious challenge to even the King of Design, Adobe. Affinity Design is now the new champion. ----- This had to be one of the most thoroughly thought out apps available for iOS. Each update improves and augments what it's already a great drawing app. All the tools are there to make life easier. Stylus and Apple Pencil support, Adobe CC integration, beautiful export tools. All this and a user interface that, while taking a little time to adjust to, simply makes sense. If you are a professional designer you will love this app as much as I. Sure there are still one our two minor irritations but experience tells me they won't be there for long. This app really does show the power and purpose of an iPad, with the iPad Pro and Pencil support, I can see most of us turning aside from our desktop machines and picking up the Pad..Version: 5.4.3

Not working.App not working after while..Version: 6.7.1

Great concept poor executionOk I’m a bar him bug but considering I’ve been doing CAD from mid 1980’s on apps like “Canvas” (concept in the 80’s) as well as using Adobe Photoshop 1 which had no layers so I’ve got good experience but with this app I’m not able to get beyond doing a few scribbles before I’m lost on how a tool selection has gone missing or it will not swap to another tool as I’ve done something which has made whatever it is I need disappear! Now I’ve stopped start looking for simple guide to what it is and it’s so hard to get around for me that I’ve given up! Now not being one who does give up I walk away and do something else with a more easy app and after a while think ok it’s me let’s take a deep breath and try again! But time after time it’s little things that yes are great once you’ve pasted your masters degree in Concept you’ll be loving like David Hockney and his first iPad. But it shouldn’t be this hard to get ones head around. May be I shouldn’t have purchase a Pro version without being concept Pro in the first place!.Version: 5.7.4

Not my thing. At all.Promised: intuitive, minimalist interface. Delivered: Much like the MS office ribbon, the tools swap on and off, never really clear how you move from one mode to the other. Far from intuitive, this an app that requires much practice to use well. Sure, minimal, but at the price of discoverability and affordance. Strike one. Expensive. Sure, sold as as good way for sustainable app development. In the meantime, look at how much that Concepts will have cost you after 5 years and compare to say Affinity Designer, a different but also much more capable app. Strike two. The clincher? Editing is a paid feature. Meaning literally that: you can draw a vector line, but you CANT EDIT IT. EVER. Why pretend you have free version then? Strike three..Version: 6.5.1

Not for meOpened the app. Drew some lines. Tried to figure out how to select a line as a big selling point from the description was this being a vector based app that you can edit anything. Couldn’t find an edit option anywhere. Had to download the manual. Eventually found I have to long hold to initiate editing. On doing so I’m met with the text, “Editing is a pro feature.” You get one star for making me waste 15 minutes of my life on trying to figure out how to do something basic that turned out to be behind a pay wall anyway..Version: 5.10.12

Very AverageBuggy, slow, limited palette, few features.Version: 1.1

I want to give it five stars.This app is very good, and it has been on my iPad for a long time. Whenever I want to draft something for a new project I start using it. Then inadvertently I'm trying to align some stuff, and boom not a single alignment tool. I have even paid for the add on packages and the pro version. Let's just say I finish very few projects using it, and that totally bums me out. You would think that having a precision mode would kind of imply that one can align objects vertically, by their anchors, horizontally or by edges. Is it really that incredibly complicated to implement? Even after sending a private note requesting this feature, years ago, I have to say I'm still hoping. For the developers, if you want to see how to make this feature incredibly simple to use take a look at how D r a w E x p r e s s (which is not even remotely as powerful as Concepts) does it. So for now I'm waiting on my five star rating..Version: 4.6.1

Why,just whyI did some nice work and yes the app is good but the reason why it’s three stars is because it only has air brush for me to use to blend in things what kind of crap is this?! You can’t even use lasso since you need premium and you don’t even have some good tools for blend in! >:L.Version: 6.2.2

Not worth it.I guess I can’t judge it over all considering I played it for less than ten minutes, however I can tell you it’s not worth downloading. I think it’s exactly just what it is, a free drawling app when you don’t want to afford expensive art software, and the reason it’s probably free is the fact that you have have to pay for all the cool effects and editing which personally I could just draw myself. Even if your still learning drawling techniques and/or a beginner when it comes to art, I feel like it would be better and more beneficial to simply just buy classic pencil and paper and try new mediums until you find the right one for you then have to deal with the apps limitations around money. It also felt like it was difficult to use on my phone, but maybe that’s just me being bad with tech and having a tiny iPhone 5. I’m sure someone out there found purpose in the app and there’s more about it to explore then what I discovered, but its really disappointing that you have to pay for things and I feel there’s a-lot that could be improved..Version: 5.4.11

Import dont workI cant import anything from google drive I am stucked in a loop where concept ask me to authentified on google drive when it is done nothing happen and it ask me again and again… I am sick about those devs that dont care about there customers..Version: 5.10.12

IssuesIssues, with Google drive compatibility..Version: 5.10.11

ConfusingI loved this app but the update is so confusing and it won’t let me import photos. Can someone please explain how?.Version: 6.0.6

Overall good but doesn´t scaleI really like this software. I use it to write notes, diagrams, sketch out ideas and just doodle. Once your “sketch” reaches a “decent” size, say maybe 5-8 pages of material, then the software starts to slow down a lot. Loading the file takes multiple seconds, rendering takes multiple seconds, and once the whole document appears to be rendered and ready then it is just sluggish. Pannig is sluggish, writing text starts to lag a tiny bit. This is very unfortunate since you should be able to pan up/down and sideways as much as you want, but the software becomes unbearable once you have 5-8 pages worth of dense text embeddedon the file. Please optimize your software so that it is able to load files quickly and render quickly and just can scale in general..Version: 5.10.2

Erm, learningIt looks really good, it’s just a bit mystifying. There are tutorials but you have to look them up separately. I’d rather learn on the go with hints that prompt at the start of the first session, or switch on tutorial option. It’s fun experimenting but it all takes a while to get used to. I wanted it specifically for saving vector files at a high quality as I can’t stand pixelation. For that I need to purchase an upgrade. Im in the process of finding out what’s in the different upgrade packages. There are prompts to buy but the prompts don’t explain what you’re getting in each package. I will get there. At the moment I’m using the free app, it’s great to be able to check it out before buying any add ons. On the whole it looks really good with lots of amazing features at fair and reasonable prices..Version: 5.7.5

Concepts is a great tool ....I use the app mainly for sketching out work flow ideas and presentations, the infinite canvas is great function for this, but i can only give the app 3 stars. Today, when i needed to use the app for a presentation, for some reason the app would crash every time i used the apple pencil or tried multi-touch to navigate through the canvas. I tried various ways to contact support, but there is no response. As a last resort I deleted the app and reinstalled, the hope was that i would be able to get the app working and get access to the designs. of course, the app works fine now but i've lost my previous work..Version: 5.4.4

Rien en françaisVraiement trop compliqué ,chercher 30 minutes et je n’ai pas trouvé l’efface pour effaçer un bout de ligne que l’ont a dessiné au début de notre travail .Chercher un tutoriel en Français,ça n’existe pas .J’abandonne ..Version: 5.7.4

Terrible note-takingI know this might be very nit-picky but when I design and sketch out ideas I like to annotate and sometimes write out other ideas or notes to myself but the handwriting experience is abysmal in concepts. For so long I thought there was something wrong with my iPad or Apple Pencil that made the experience and pressure out of whack but it seems that’s just how concepts is. I’ve adjusted the pressure setting but that hasn’t helped in the slightest and it’s very disappointing. I can’t write comfortably and can’t read what I’ve written..Version: 5.9.3

Laggy and Mask VS Delete....confusing app at timesFirstly lag. The update doesn’t fix it very well at all. Still significantly slower on iOS 11 which is a shame. Doesn’t like look like a fix is around the corner either 😐 Also let’s address the ‘Eraser” It should be call “Mask” as the app never lets you erase anything at all. Which is both confusing and can be very annoying, especially when exporting your images. The app works on the assumption that nothing is ever deleted, just masked. This makes selection, moving and copying items very complicated and the order of layers critical. For this reason, it is not easy to use and the majority of people in my company have decided to use other programs as a result of this. The app really requires a dedicated DELETE brush. Keep the mask option by all means, but have a method of deleting items. Currently you can only delete a line in a sketch by selecting it and deleting it individually....which is just not practical for large freehand sketching. Please split the delete brush into two options...one to delete and one to mask..Version: 4.6.3

Need To Pay For LassoIt makes you pay for basic tools like the lasso tool. What a joke..Version: 6.1.2

Too complicatedLots of great features and innovative, but unless you use it every day you'll never remember all the icons, gestures, etc. Not intuitive. Also, pushes the Pro upgrade, via crippled features. Annoying..Version: 4.6.1

Its OKEYConcepts is good for drawing when ur bored and making wallpapers but sometimes i get fustriated with it like when i cant even put color dont get it if u get msd esiley its bad.🙄🙄🙄👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿😤😤😤😤😤😤😡😒.Version: 6.9.2

Missing document syncYears after this review iCloud sync is still missing!!. —- All in all this is my go to app for anything to do with sketching brainstorming or anything of the sort. My problem is that it’s missing a key feature which is document sync. This feature has been talked about almost a year ago and it still hasn’t seen the light of day. You’d think it would be prioritized since it is essential for someone who has multiple devices. Until then this is a blocker..Version: 6.7.1

How do you erase?I had to remove this. If there is the ability to erase, it is so obscured by the interface that it is (for me) unavailable. You can only erase entire segments so if, say, you draw a square and run over slightly on the final stroke, there’s no way that I can see of removing the bit that extends. You have to delete the entire line and try again. It’s a shame as I suspect it’s a good app - the features that I could figure out seemed to work well. But ultimately I had to delete it and revert to a solution that gives you an eraser when you double-tap your pencil..Version: 5.8.6

I Want to Love This App Sooooo Bad, But I Just Can't...Firstly, I'd like to start by stating I can appreciate all the hard work you've put into the development thus far, TopHatch. I'm in love with the flow of the user interface: your color selection studio is incredibly beautiful and intuitive! Additionally, I enjoy how I can adjust the positions of functional menus around the screen; I'm especially fond of the the option where the tool-wheel meshes against the edges of the canvas, for more of a 'fullscreen' view while working. Withal, I can't understand why this gorgeous app, that has soooo much potential with it's endless canvas, simply lacks many basic needs for an artist or designer: it lacks a proper and traditional bucket tool; has no marquee selections of any sort—mind you, It has a lasso tool; however, and for some silly reason, it functions like a fill style paint brush—which just isn't efficient enough for any serious workflow. Thusly, I have to rate Concepts with a 3 star review. I believe if you took some inspiration from Affinity or Autodesk, this app could outshine them, bar-none..Version: 5.4.10

Love / HateWhen you have a tool selected and are actually drawing, this program is awesome. Nice feel. But everything else is hell on earth. Just when you think you’ve figured something out, it doesn’t work a second time. I’ve been a professional illustrator for decades and this is the most frustrating software I think I’ve ever used. Frustrating because the drawing experience is amazing, but the developers have, for some odd reason, made Concepts waaaaay more complicated and unintuitive than it had to be. Concepts should give a pay raise to whoever designed the drawing tools, and fire the people who designed the interface. Yesterday. ADDENDUM (May 14, 2021) After spending more time with Concepts, I am really starting to like it. It is only 3 or 4 features away from replacing Illustrator on my desktop. I hope the developers keep advancing this app. They may be on to something good here . . ..Version: 5.9.3

Good balance between goodnotes and procreateI use this app as a software engineer for design and implementation. I also have GoodNotes, but prefer to use this. The unlimited canvas, grid, and layer functionality makes it pretty powerful. It’s like a good balance between Goodnotes and Procreate. Some features are missing though which could make it better: - Ability to crop images in the app - Ability to erase/cut images (rather than just hard mask group them) - Custom font support - A better text writing interface (write into text box rather than separate ’label’ UI menu) - A ‘maths’ grid type (x, y plane) - Ability to play gifs / animations in app - Ability to scale shapes without changing thickness Really great app, purchasing the essential is needed though to get real use out of the app..Version: 5.9.3

Way too buggy, subscription based model is horrible.I have taken one star off for the fact that this app has far too many bugs in my experience. There have been countless times where the app registers that I am drawing a vertical line when I am in fact trying to draw a horizontal line, when using the “snap to grid” option, and vice versa. There also seems to be an inconsistency in how the app registers how hard I am pressing the tip of the Apple Pencil. These two bugs alone make the app frustrating to use at times, as it happens about 40-60% of the time. My iPad Air is the latest M1 model, and the Apple Pencil is also the 2nd generation, both purchased a few months ago, so it can’t be a hardware issue. I also use other apps to draw, take notes and such and never experience the same issues in the other apps. I have docked off another star because of the subscription-based model. That speaks for itself and needs no explaining. It is far too buggy to have a subscription-based model. I’d be fine paying $20 for an app that works wells, is polished, and is not as buggy as this one. I’ll be using this app only until I can find another app that has similar features..Version: 5.10.12

Lots of complex features but few seemingly basic onesCool app, I have loved using it for digital lineart and for its intended purpose of creating concepts, but it baffles me that there is no actual color wheel when there are HSV and RGB sliders. The Copic color wheel is missing a lot of colors I regularly use in my work, and from the reviews I can see I am not the only one who feels this way. This feels like such a basic feature of any digital art-esque program and with how many other features this app has it sticks out like a sore thumb. Also, this may just be me not being used to vector programs, but the way the eraser works by "masking" drives me insane. I don't use the undo feature a whole lot, instead I tend to just erase. Trying to move around things ive drawn and erased is very difficult without my lines getting messed up by the eraser masking not moving with my selection..Version: 5.10.11

Even great for notes but buggy v6Using this for notes with the odd sketch, works wonderfully with vector, a real eye opener. Only downside so 4 stars only is no iCloud sync of drawings. Once done it will be a 5 star app. Withdrew a star as new v6 seems buggy, cannot delete drawings. Had to reinstall and use backup files from iCloud. Also memory issues, this should have had better QC. Will re-add star when issues solved else use with caution..Version: 6.0.2

Please add fonts library to the appGood app but for the price of the ongoing subscription it should definitely have a library of standard fonts, not just one font. I make collages for work presentations but absolutely have to have fonts to drive my design ideas forward..Version: 6.1.2

Editing is a paid featureHow can something be free without editing?!! So you draw something and want to move it. Not possible without paying. Why not simply be upfront with potential customers and tell them they need to pay? Outside of this I would give the app 5 stars as it's great. But touting it as being functional with the free version is completely misleading..Version: 5.8.3

No Sync??This app isn’t really viable as a business tool, or to be used for anything important beyond some quick sketch’s. This might be the last app in the App Store without iCloud/google drive backup of files/docs/drawings. Local storage doesn’t cut it these days! Just lost quite a few architectural drawings & markups - Not great!.Version: 5.9.1


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