T-Mobile App SupportT-Mobile

T-Mobile App Support

4.7
4.78301 star

Total 2,415,380 Ratings

What is T-Mobile? Description of T-Mobile

Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place
· Try the T-Mobile network with Network Pass
· Switch to T-Mobile in minutes with Easy Switch
· Compare network performance with Network Scorecard
· Manage your account, add and remove services, and change plans
· Pay bills, set-up autopay, and payment plan options
· Shop devices and view offers
· Manage international data
· Profile settings
Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go!

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T-Mobile App User Reviews

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T-Mobile Pros

Best carrier in the Los Angeles areaWe switched to T-mobile about three years ago and are incredibly happy about that decision ever since. We live in Los Angeles where the network is just stellar. T-mobile keeps on surprising us with constant new upgrades and even lowered our monthly bill by $10 while increasing their service. Whether it is T-mobile Tuesdays that get you $4 movie tickets or upgrading your phone through the app that is actually working they keep exceeding our expectations. I don't see ourselves switch away from T-mobile ever. My favorite feature is the ability to use wireless to make phone calls. I have to travel for my job and can call anyone in the U wireless for free. Also while being around the world I can use a very good to 2G or 3G network for free most of the time. I would give six stars if they were available..CaptainLxVersion: 3.1.0

GREAT!!!I just recently got service through T•Mobile and I couldn’t be more happier and pleased with the choice I have made. Their customer service is amazing and not once have I had a problem since I’ve made the switch. Their service and reception have been outstanding and just amazing. Not only am I paying way less than I had been when I was with AT&T but I have better service with way more options than I did before I made my switch but also their App is just unbelievably awesome. I love how I can manage my account within the App instead of contacting CSR and if I ever whined up needing to contact them I can do so within the App or better yet have them call me back as well. I couldn’t have made a better choice I just wish I would had made it a lot sooner lol but I’m very pleased and satisfied and I couldn’t be any happier about it. Thanks for such amazing service ya’ll have and for an outstanding CSR department ya’ll maintain..My2GodsGiftsVersion: 3.7.0

✓   T-Mobile Positive Reviews

T-Mobile Cons

Don’t recommend this carrier / Service & Bills monopolyI have been with this phone carrier for mor than 3 years and I’m very disappointed with the service and bills charges. Every month I’m always concern on what changes are going to show in my bill due to this company don’t have a contract, they basically play around with your money adding or increasing your phone insurance as if your is brand new, it doesn’t matter for them. Regarding this last issue about the phone insurance, I spoke with one their representative to try to understand if my phone is 3 years old they still charging me as it’s a brand new phone and basically she said that she will contact me back after she discuss my situation with their supervisor and I’m still waiting for her to call me back...it was two months ago... obviously I tried to reach them multiple times and they just keep putting me on hold and bouncing around, I guess until I give up and continue paying the highest insurance for a crappy phone. Also regarding service, it’s the worst, phone turns off, no signal on certain areas, sometimes phone calls do enter or I can call anyone. I have been a customer with Verizon, Sprint and AT&T in the pass and I had never experience anything like this before. Basically I’m decided to pay off my balance of the phone and move back to one of these carrier for a better service even though I would have to start paying a new phone all over again..JoelaguiraVersion: 4.9.41

The worst service and worst appI had the misfortune to work in an area that only was serviced by T-Mobile and Verizon. Verizon is, or at the time, was very pricey and T-Mobile was more affordable. But since then, the prices have gone up. The app is deliberately difficult to comprehend. Obviously they took all the knowledge of manufacturing user friendly sites and purposefully sought the opposite at every turn. The app hasn’t improved in over 6 years. At all. Customer service, when you have hours to wait, are very polite. But they know nothing. I always ask, for what I have, and what I need (and I am patiently clear with them regarding my exact needs because they are so polite) am I getting the best price from T-Mobile. They are honest and always say they really don’t know. I’m no fan of any major cellular service. And don’t get me started on how idiotic T-Mobile Tuesdays are. I’m not a teenager so I dont have the time to save a few cents on something I never need in 48 hours or less. But I do need cellular service for an iPad Pro and maybe my Apple Watch. I’d kill digits since I need my phone nearby for the better watch apps anyway. But no one at T-Mobile knows. Anything. Again, kudos for polite staffers, but I was born already too mature for your useless app..AvphdVersion: 4.9.96

✗   T-Mobile Negative Reviews

Is T-Mobile legit?

Yes. T-Mobile is 100% legit to us. This conclusion was arrived at by running over 2,415,380 T-Mobile user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for T-Mobile is 90.7/100.


Is T-Mobile safe?

Yes. T-Mobile is quiet safe to use. This is based on our NLP analysis of over 2,415,380 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for T-Mobile is 93.2/100.


Should I download T-Mobile?

There have been no security reports that makes T-Mobile a dangerous app to use on your smartphone right now.


T-Mobile Screenshots

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  • t-mobile iphone screenshot 1
  • t-mobile iphone screenshot 1
  • t-mobile iphone screenshot 1

Product details of T-Mobile

App Name:
T-Mobile
Developer:
T-Mobile
Legitimacy Score:
90.7/100
Safety Score:
93.2/100
Content Rating:
4+ Contains no objectionable material!
Category:
Utilities, Productivity
Language:
EN ES   
App Size:
140.54 MB
Price:
Free
Bundle Id:
com.tmobile.TMOAccess
Relase Date:
05 October 2012, Friday
Last Update:
31 August 2022, Wednesday - 07:01
Compatibility:
IOS 14.0 or later

T-Mobile 9.0.3 Update Note
✱ Version History

Thinking about becoming a T-Mobile customer? You can now use the T-Mobile App to try our network on your iPhone with unlimited data for 3 months with Network Pass, risk free, with an eligible device. You can also view your network performance and com....

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