Ulta Beauty: Makeup & Skincare App Support

Ulta Beauty: Makeup & Skincare App User Reviews

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Ulta Beauty: Makeup & Skincare Pros

✓ As a beauty enthusiast, I love it!I love Ulta, it’s one of my favorite stores and I absolutely adore shopping there! So obviously I had to get the app to make everything easier. The app is easy to use and you can easily access whatever you want to do, whether it’s searching for products or writing reviews. I love the Favorites tab; I use it to list products I want to look at next time I go shopping, since I don’t online shop. One thing I would like to see come to the app is a place where you can see whether or not you’ve reviewed a particular product before or even a page full of just the reviews you’ve left. I like reviewing products, but sometimes I forget whether or not I have and it would be nice to see what I said what the product overall..DuchessAshVersion: 5.2

✓ Poor online set upI have been a long time buyer at Ulta and frequently use the app to browse, search specific product reviews and make purchases. Today however, Ulta lost a purchase. I received two gift cards as Christmas gifts and wanted to use them today to make an online purchase because the closest Ulta to me is 10 miles and the weather is horrible. While trying to make my purchase, I notice that it won’t allow me to use more than one gift card towards my order. Thinking that maybe customer chat support can help, I reach out to them. TaylorW is who I receive as a chat support tech and when I ask if there is a way they can help me use more than one gift card, I receive the response of “sorry, the site does not allow for more than one gift card per order.” Then I proceed to inquire as to whether there is a way I can transfer the balance of one gift card to another to ultimately give me one gift card to use and the response was “sorry. We don’t have a way to do that either.” Well, thanks for nothing Ulta. Your site support is less than helpful, your ability to make purchases online using gift cards is laughable and you just lost a purchase today because of the inability and inadequacy of your site. I do hope you update your site and allow for more than one gift card to be utilized and/or for the ability to merge gift cards so that a customer can make a purchase..Ptness247Version: 5.7.1

Ulta Beauty: Makeup & Skincare Cons

✗ Great but the delivery is horribleOkay so Ulta is literally amazing. The best makeup app in my opinion and all that jazz right. But the problem lies in the lack of care in the delivery process. The terrible delivery company “Lazership” makes using Ulta a little less appealing honestly. I ordered a package a while ago and I was SO excited for my delivery to arrive. The ulta app had said that it was on its way and should be at my home that day. Keep in mind it was already 7 PM at this time. I waited and waited and NO package. Then I did a little research about lazership and wow what I found was shocking. 1.3 STARS AND HORRIBLE REVIEWS!!! ULTA WHAT ARE YOU THINKING!? You are such a great company! Why RUIN your reputation with such a horrible delivery company. Continuing on what I found, I discovered that lazership does not even deliver past 5PM!! Why claim that my package will arrive that day when lazership has closed already. All in all, I am so disappointed in both Ulta and this despicable delivery company. Ulta do something about this immediately..Emily GanzalesVersion: 7.5

✗ .I prefer to purchase my products from Ulta versus Sephora since Ulta's rewards program is far superior in my opinion. Yet, in researching products prior to purchase I primarily use the Sephora app because, again in my opinion, Sephora's app is WAY better than Ulta's. While both apps are user friendly and easy to navigate, Ulta's app is lacking in some areas. Sephora provides multiple photos of products as well as photos of the product(s) shown on different skin tones. It seems odd to me that Ulta would only provide one photo, especially pertaining to items where photos of the inside (makeup bags, etc.) would be extremely helpful! The second most important area would be the reviews section. I, like most people today, always look at reviews on items before I make a purchase, and I ALWAYS check the average star rating out of five. That is something I reference on any and all products I purchase online, and Ulta does not have this feature. Another thing in Sephora's review section that is great is the details they give you surrounding the person who actually wrote the review. You can look for reviews with similar features to yourself and that is very helpful! I hope at some point Ulta will upgrade some of these things on the app so I can use only your app for both research and purchase!.Jennchapman009Version: 5.4.1

Is Ulta Beauty: Makeup & Skincare legit?

✅ Yes. Ulta Beauty: Makeup & Skincare is 100% legit to us. This conclusion was arrived at by running over 1,285,284 Ulta Beauty: Makeup & Skincare user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Ulta Beauty: Makeup & Skincare is 92.5/100.

Is Ulta Beauty: Makeup & Skincare safe?

✅ Yes. Ulta Beauty: Makeup & Skincare is quiet safe to use. This is based on our NLP analysis of over 1,285,284 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Ulta Beauty: Makeup & Skincare is 95.0/100.

Should I download Ulta Beauty: Makeup & Skincare?

✅ There have been no security reports that makes Ulta Beauty: Makeup & Skincare a dangerous app to use on your smartphone right now.