EOS Remote App Negative ReviewsCanon Inc.

EOS Remote Negative Reviews

3.0
3.08889 star

Total 104 Negative Reviews

EOS Remote App Complaints & User Negative Comments 2024

EOS Remote app received 104 complaints, negative comments and reviews by users. Have you ever had a bad experience using EOS Remote? Can you share your negative thoughts about eos remote?

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EOS Remote for Negative User Reviews

Can’t save images!New update makes it difficult to find the WiFi connection. Now I receive and error messages every time I try to save photo directly to camera roll. Only workaround is emailing and then downloading..Version: 1.3.1.0

Good but...It always fails when you want to transfert pictures from a canon70D to an Iphone....Version: 1.3.1.0

Could be much betterI've just did my first transfer, and it was a little fiddly and not the best designed app in the world, but the biggest disappointment is that a 9.50mb photo is reduced to 500kb once downloaded. This can't be right, surely? Am I doing something wrong?.Version: 1.2.0.0

Good, but...It's a good app, but I was hoping for the same features as the TC-80N3. I would really love a bulb timer so if I want a 10 minute exposure, I don't have to sit with my thumb on the screen for 10 minutes..Version: 1.2.0.0

It's ok, kind ofAn ok app, I do use it a lot, but come on canon use your imagination. It could be superb, let's face it these cameras are digital and you can change all the setting without turning dials! So come on canon get with it only being able to change the ISO, aperture and exp. comp. What about white balance, drive, choose between Av, Tv. Why not add functionality from the TC-80 N3, intervalometer etc, 3rd party products are why can't you.Version: 1.3.0.1

User very-unfriendly!!Guys I expect much better of Canon. One of the main reasons I bought the 70D was its wifi. However it is almost impossible to use. In the end I found it easier to read the card onto my computer then copy it back onto my phone. NOT your finest hour, Canon!.Version: 1.2.0.0

Not goodTotal waste of time downloading the app that does not work on a new EOS750D.Version: 1.3.1.0

A good start... more work neededI'm using this to control my Canon 6D. The application does most of the basic functions but has a long way to go. I would like the app to include an intervalometer. I would also like to be able to push the shutter button once to activate bulb and then push it again to finish the bulb shot. Currently you have to hold down the button on the app to take bulb shot. I really would like to see all of the functionality of the remote shooting eos computer program. Come on Canon. be the leader. iPad version please.....Version: 1.2.0.0

Won’t save photosI used to be able to transfer them to my phone. Now it says, file not saved. Can you fix this app canon. It’s waaaay better than that other one you made..Version: 1.3.1.0

Good app but not support video files :(Good app but should be improve for ipad version and why I can not download video files from my 6d? I can not even preview it ..Version: 1.0.0.1

Ridiculously convolutedWhy so many steps to connect to camera - it’s like torture. I gave up and deleted it - would rather have my toenails pulled out than try to use again..Version: 1.2.0.0

Sadly not for Canon 80DJust bought an IPad Pro 10.5, following the reviews of this app decided to download this app instead of the Canon Connect what I have been using on my IPhone 7+. Sadly, really disappointed to find that my 80D isn’t supported :(.Version: 1.3.1.0

Sorta worksI’ll try the new app. This old app is flaky and frequently drops the connection, especially when viewing images..Version: 1.3.1.0

Time for an update?I think it's time for an update, show a little interest into those that use this application. As a 6D owner that uses it on a daily basis, I'm getting frustrated with the functionality of this App. Has this app been abandoned by its developers? Bring out an updated version that you'd have to charge for, I don't mind. At least it would show engagement with its users! Thank you..Version: 1.2.0.0

Functional, but not brilliantSo, this app has been marginally better than Camera Connect for me, as Camera Connect never managed to actually connect to my camera. However, I’ve been using it to bring photos into Lightroom Mobile for around a year, and I’ve just now noticed it’s been downsampling all the images and stripping out the EXIF data. (There is a setting to change this. I just never realized it was happening. Frustrating.) I have now obtained a card reader so I can avoid using the Canon apps altogether and would recommend this path to others. As a bonus, the card reader is much faster and has better import settings..Version: 1.3.1.0

Great but we need moreWorks great and is easy to use. But, it would be better if we could be able to activate an histogram of the pictures we took and also while using live view. Also, an intervalometre would be awesome!!!.Version: 1.2.0.0

Your app is trashFix your app , it’s crap . Slow , doesn’t work at all , disappointing really , delete your app and stop wasting people’s time and focus ..Version: 1.3.1.0

Ok appThe app overall is ok, however it would benefit from an iPad specific version. If in a studio type environment or photos of friends and family at home the iPad would be better suited to show them the photos rather than the smaller iphone. Remote video recording would be good. Also, interval shutter release you set a time of every 10 seconds on the phone and the camera does it until you tell it to stop. I know it seems I have quite a few improvements to be made but the app is useable and the layout is easy to use. Just would like the amendments I mentioned to make the review 5 *.Version: 1.1.0.0

Good but could be betterThis app is great for controlling the 6D wirelessly. Adjustments to aperture shutter and iso can be made easily. Some more advanced functionality such as custom settings would be good but would complicate the interface. The wireless transfer of images between camera and ipad/iPhone is ok but the transfer destroys all the metadata and renames the file. It also downsizes the file. The wireless transfer would be a lot more useful if metadata was supported..Version: 1.1.0.0

Really canon..... REALLY!Not sure if this is a joke, or all the people of the world have lost their minds! We live in 2014, we have technology that can print human organs from a 3D printer using stem cells and then can be implanted into a human body without rejection! We are in our 6th generation or more of iOS devices... And canon, one of the worlds "best" camera manufactures gives us this? An iOS app that doesn't support iPad natively? Doesn't transfer files at native file size, have the worst design I have ever seen, such little functionality that it hurts me to even look at it! What's going on? Why are we accepting this and why do they allow this out the door! I understand that technology is clearly neutered to squeeze out profits for the next camera line and "must buy features" but for crying out loud this is a joke! Shuttersnitch dies it canon, so why can't you! You are avast becoming a joke in the DSLR world as we have cameras with such poor ISO and limited functionality! Pull your socks up and get real! This is embarrassing for someone of your caliber! I sincerely could do better my self and will do if you commission me on delivery of the product! What a complete failure of an app!.Version: 1.2.0.0

Works but not greatThe app does what it says, but in the worst possible way. The user experience is really confusing and over complicated. The user interface remembers me of the first apps on the iPhone when the App Store was released in 2007. It's a shame that Canon doesn't open the protocol to communicate with the camera so that a lot of great apps could be made..Version: 1.2.0.0

Please work with CABLE too! Usb-lighteningI wish this app could work with any canon dslr by Cable ! It shouldn't be too hard and it will be great on location! And in places where is no internet access. Usb-lightening! We are waiting way to long to use an ipad as external dslr monitor!.Version: 1.3.0.1

Not compatibleThis app won't connect with my 80d. I'm not sure why since it is a new camera and other reviewers say it works with their 70d. Any advice would be great!.Version: 1.3.1.0

It does not work.Although the camera connects with the phone the app can not detect the camera. Shame on Canon. Didn't expect this after buying expensive top range camera..Version: 1.3.1.0

Doesn't workDoesn't work with my new EOS T6..Version: 1.3.1.0

HORRIBLEI would give it 0 stars if possible! It only takes certain models which annoy the HELL out of me since no other apps would downloads videos. And I need these videos which makes it worse. Hours of me trying work this thing WASTED.Version: 1.3.1.0

Works wellDespite the app works really well, it would be a great asset to have a long-exposure function. Really waiting for that . Cheers Nicolas.Version: 1.3.1.0

Okay but....Useful tool but only optimised for iPhone. Just bought an iPad mini and disappointed that you have to x2 the app to fill the screen. Would love video control too but I'm guessing its something to do with the wifi limitations. Latest update doesn't address these issues. :(.Version: 1.1.0.0

Good but could be a lot better.First of all this app needs to support the iPad as well as the iPhone. Although I got the app to work fairly quickly I was disappointed that it was not taking full advantage of the iPad retina screen, and because it is primarily an iPhone app I could not look at pictures in landscape, the screen does not rotate. After all what is the point of viewing pictures on the iPhone screen it isn't that much bigger than the screen on my camera. It does however have its uses in allowing me to upload to the cloud etc. As for the remote control of my 70D it worked but I had few controls, I was hoping for the time lapse feature. So come on Canon get you finger out and get us not just a basic app but a full feature offering, befitting your excellent cameras..Version: 1.2.0.0

Poor appBefore I could download the pictures on my smartphone but now it isn’t work. Unfortunately this app it’s become a poor app....Version: 1.3.1.0

Crashes on launchWhat else is there to say? 🥺.Version: 1.3.1.0

Transfer errorCan’t transfer photos. It says “failed to save photo” - please fix the error.Version: 1.3.1.0

Doesn’t connectIt doesn’t connect to my 6D Mark 2..Version: 1.3.1.0

Does not support T6i over wifiCanon’s new EOS Remote app has no support the t6i or t6s, it seems odd they would develop an app for only four of their cameras, while excluding the others that also offer wi-fi. There is no way to change camera settings in Canon's previous Camera Connect app, using the t6i for example..Version: 1.3.1.0

Downloaded this only to be asked to download the new AppSo why couldn't I be told this in the first line of the description. And it is poorly rated so why would I? I haven't tried it yet..Version: 1.3.1.0

FailDidn't connect to 6D. No support. I can use a wired shutter release easier..Version: 1.3.1.0

Update for iPod iPhone 5! Plz ;)Would be nice if it fully used your iPod/iPhone 5 screen ... It's not hard to do.Version: 1.0.0.1

Why no cable tether option?This app is useful for WiFi control but can be clunky and picture transfers slow. I think adding the option of cable connection between app to camera would be brilliant and long over due. This should speed up transfer times and I would have thought camera battery life would last longer too as the WiFi wouldn’t need to be on. So please add support for cable connections!!!!.Version: 1.3.1.0

Quick photo transferPerfect to transfer photos to iPHONE in seconds ....Version: 1.2.0.0

Works but very basicDear Canon, top priorities for your next version of this app are 1. Intervalometer feature for time lapse 2. The app is useful to review pictures on location on an ipad so native ipad support would be nice. Thanks if anyone is listening.Version: 1.2.0.0

Add video support!I want to be able to use my smartphone as an external monitor for my DSLR! That would be a game changer! If you added video recording capabilities, even if it was just to view what the camera was seeing, that would be absolutely perfect. Please do this! That would bring this up to 5 stars!.Version: 1.2.0.0

Useless for 2012 Canon 7DFACT: This app doesn’t work with cameras like mine which don’t have inbuilt WiFi..Version: 1.3.1.0

Failed to save imagesI have used this app for years and never had a problem but it’s now not allowing me to save photos to my iPhone.Version: 1.3.1.0

DisappointingThe design & features of this app are so outdated and limited. Come on Canon, you can do better than this for very little investment..Version: 1.2.0.0

BrokenWhen you open the app it tells you that it is unsupported and you should open another app. Then it fails to do anything else because it is not compatible with the latest Canon cameras, like the 80D..Version: 1.3.1.0

NoooooooIt stopped working. This is my favorite app and now it won’t let me save my images to my phone. Please keep this app working.....Version: 1.3.1.0

Select all picturesThere should be a select all photos option. Thanks.Version: 1.3.1.0

I’m sure it works fine but....Just need to have it updated to work with more recent cameras. Like the 80D even..Version: 1.3.1.0

Doesn’t work after update.Doesn’t work after update with the “connection guide”..Version: 1.3.1.0

PLEASE!!!!!!Can y'all please make it compatible with the Canon PowerShot SX530????🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻.Version: 1.3.1.0

Just a starting pointThis app could be a Nikon killer, if only provided the same functionality of the Remote Utility that Canon supplies with their EOS Cameras. As is, it is still a great little app, think of it as a remote trigger, adjust some settings, focus and review, delete or mark photos. It should be fairly simple for Canon to add WB, Bracketting, TIME LAPSE, etc. I also cannot understand why can't you connect directly to a PC as a peer. In any case, as a starting point this is a great capability of the 6D and now the 70D..Version: 1.1.0.0

Camera not listed.Seems like a cool app if the camera I just purchased was listed..Version: 1.3.1.0

Save photosCan’t save photos “save failed “. Please don’t say ‘use the new app’ as it is less than useless (see the reviews). Please fix this app quickly..Version: 1.3.1.0

Please add Video Monitoring SupportIf this app can allow users to at least monitor the video, even if live view has to turn off during recording, it will still be great to have!.Version: 1.2.0.0

Do you know camera connect doesn’t work with 70D?!Hi, You force me to use camera connect, but the app doesn’t work with my 70D. What do you mean by that? Have to buy a new camera?!.Version: 1.3.1.0

Doesn’t Work, right out of the box!It has a different app name on the iPhone which doesn’t help with the confusion (Its called Canon CW on the iPad and iPhone and EOS remote in iTunes???) Also latest versions don’t match. After going through the whole procedure on the 6D and iPhone & iPad the app says connect the camera yet doesn’t have an option to do so. Come on Canon....Version: 1.2.0.0

OkayIt works kinda but I dream of the day canon actually updates this ancient app.Version: 1.3.1.0

ErrorThere is an Error for save photo. Please fix it..Version: 1.3.1.0

Connect is terribleItune forces you to load the connect version. plain horrible. my impression is the canon camera wifi is actually useless/fake..Version: 1.3.1.0

No iPad versionI don't have a 6D yet to test this fully, but disappointed there isn't an iPad optimized version. It'll be sad to have to use this in crop mode and not see full res images..Version: 1.0.0.1

I expected time lapse functionIt's a simple app and does what it says it will both easily and uncomplicatedly. However, I really expected it to have a time lapse setting and was very disappointed when it didn't. I expect that it will be a feature in a near future update. The in app guide to connection was good..Version: 1.2.0.0

IPhone 6The app doesn’t seem to updating. App needs work..Version: 1.3.1.0

Hard to connectHard to connect, virtually have to do the same thing 10 times for it to connect..Version: 1.3.1.0

Good for a whileIPhone X doesn’t allow downloading of photos anymore via WiFi.Version: 1.3.1.0

Nice compliment to the 70DI downloaded this app to use with my 70D. It's a great little app, once you get it connected. It does what it claims to do very well and reviewing the photos on the remote screen in real time is a great plus for Studio Work with an assistant. Cons: The app needs to support the iPad natively and it desperately needs a Time Lapse feature!.Version: 1.1.0.0

HorribleApp doesn’t open at all.Version: 1.3.1.0

Japanese appWhy don't have English version ? This app is useless, because it is all in Japanese..Version: 1.3.1.0

Needs updateThe screen res is too low and needs updating for iPad. Convoluted set up and constantly drops connection if other wifi connections are nearby..Version: 1.2.0.0

Still no proper iPad supportDespite saying for iPad, all that's available is the iPhone app on your iPad taking up a fraction of your screen or enlarged and all pixelated. Should be a proper iPad app and it would be great (would be great transferring HD photos and viewing them on a Retina iPad). Shows controls for shutter, ISO and aperture in Manual mode (remember to turn on "Show AF button") but you can't adjust shutter or aperture (looks like a bug as you can move the dial but it wont stick). Can't adjust any of the other settings like white balance or the like. Doesn't seem to show Focus is very slow (The 6D's fault not the app) and no manual focus like on the PC version. Option of thumbnails or thumbnail and EXIF info while viewing photos is great. If these were fixed, it would be a brilliant app. Hopefully the next version will implement the changes..Version: 1.1.0.0

DisappointedI was happy with the app but now it won’t download photos, no point in having g a WiFi camera if you can’t sync photos across to phone.Version: 1.3.1.0

IPad retina Support please!!The app is working fine for me, but it would be a huge benefit if the app was full screen at retina resolution as I show my pictures to customers, I'm copying to camera roll for now which is a waste of time. thanks..Version: 1.2.0.0

Password?All of a sudden this started asking for a password, when I've used it for over a year without a password... And the new app doesn't work....excellent work canon.Version: 1.3.1.0

No wireless live view for video?Why Canon decided it was a good idea to release this app without video capabilities is beyond me..Version: 1.3.1.0

Canon 6D not physically able to transfer images to iPad Air?It would be a very benificial function if you were able to actually physically transfer/save the images (JPG) to the iPad (air) camera roll. yes you can send them to a phone . but that is another step/set up you need to do, should not be necessary..Version: 1.2.0.0

ReviewThis app doesn’t even recognize my 80D that’s been around for years. Pathetic that canon is so slow.Version: 1.3.1.0

A version for iPad, pleaseWorks OK, but a version for iPad working in landscape would be great..Version: 1.2.0.0

Auto liveview now brokenThe latest update has broken the auto liveview setting. Each time I go back to the app it opens the shutter. Very annoying when in the middle of a timelapse. I'm reverting back to v1.1.0. Please let us know you've acknowledged / fixed this so I can upgrade and amend this review. v1.1.0 Works very well but please please add the ability to see the camera's current EV on the app..Version: 1.2.0.0

Why updateLoved this app. Now it doesn’t work and neither does the version that updated it. Extremely disappointed..Version: 1.3.1.0

Need timer and bulb modeIt's alright but if canon could add in the timer, perhaps a few other key adjustments, they'd have a winner..Version: 1.0.0.1

Canon EOS rebel T6I recently invested in a Canon and was ecstatic when I heard they had an app, but to my surprise, it wouldn't connect with the T6 and I cannot download photos nor see them on my phone..Version: 1.3.1.0

IPad Support and Remote VideoWorks really well for remote shooting. No native iPad support is a disappointment. This is an iPhone app so it does not look that good on an iPad. I'd also love to see support for remote video. I understand the issue in streaming video over WiFi, but even a sample every second would work. For some reason, the camera will not even shoot video if WiFi is enabled. Last on the list of wishes, the ability to download video to the iPad. This would obviously require transcoding on the fly to produce an ios compatible movie or perhaps download to the app then transcode and save..Version: 1.1.0.0

Needs long exposure timer!This is a great app and works perfectly with my 6D wirelessly but I do a lot of night widefield and timelapse work and a bulb timer would be great for star trails and polarie mounted shots instead of having to hold my finger on the release button. If you could also add a timelapse control that would make this the best camera app around..Version: 1.1.0.0

Hardwire connectionIt would be great if you could use the iPad camera connection kit USB port to use this app..Version: 1.2.0.0

Never works.I’ve updated multiple times and it doesn’t work any longer. My phone is updated as well. Connects but won’t save images to my phone. So annoying..Version: 1.3.1.0

Not that greatIt should come with time lapse options to maximise the potential of the camera..! One of the best things of being wifi (6d). And shooting videos too.. Come on canon make it happen. Don't limit the boundaries... Poor design of the app..Version: 1.0.0.1

Improvements neededI'm glad this technology exists. It's great. However, we need to see intervalometer options and video control capability. This technology exists already with a $500 gopro. It's disappointing that my $2000 canon does not offer it (yet?)..Version: 1.0.0.1

Good, but added features neededConnects to the 6D and works well. But desperately needs a timer, bulb mode, and intervalometer for those of use who do time lapse, bulb shots or long exposures over 30sec. Good start, but please add these features in an update..Version: 1.0.0.1

Really good, but...This app does what it has to do and that's amazing, nevertheless it needs an iPad version and also an iOS 8 update... It's been already one year... And it still looks as an iOS 6 app..Version: 1.2.0.0

Don't upgrade!The new version forces you to a different app and his other app doesn't work..Version: 1.3.0.1

Can’t download pics to iPhone 10Always getting a “failed to download” error when trying to save pics to my phone. Images are in jpeg. PLEASE FIX THIS APP !.Version: 1.3.1.0

Does not work eos t6iI want give this fair rating but it is not compatible with eos t6i and camera that is my reason for giving it low grade can not try it out to give it good review if it deserves one.Version: 1.3.1.0

IPad version please!IPad version please!.Version: 1.2.0.0

IPad support neededSee the full resolution of 6D image in iPad will be amazing. Just do it..Version: 1.2.0.0

So many new issuesI used to use this app just to pull DSLR images into my phone from my eos camera. Now it fails every time. All I can do is email images to my address. So much more work than needs to be. Canon is falling way behind here. I can’t find anything else to connect to my camera to pull images out. Suggestions?????.Version: 1.3.1.0

PhoneWas great until now. Can't save photo to phone.Version: 1.3.1.0

Old version worked betterI haven’t gotten this newer app to work ever. So not impressed! The version I first downloaded in 2015/16. Worked. The. They forced a different one and never worked! No updates for 4 years since it seems! Come on now.Version: 1.3.1.0

It was great while it lasted.Two stars because this used to work great. But it just stopped working a few months ago. I get an error every time I try to save photos to my device. The replacement app for this doesn’t work either..Version: 1.3.1.0

„Image failed to save“Used to work. Now on iPhone 8 and iOS 12.4. Can connect but images fail to save to phone..Version: 1.3.1.0

Crashing on iOS 9.1The app crashes everytime and has never opened! Need to be updated for operating on iOS 9 and up!.Version: 1.3.1.0

IPad resolution??????Ok we've had the app a long time now, about time iPad resolution was added and ability for image previews to flash up automatically full screen. I should not need an eye-fi card in place of a 6D's own built in wifi!!!!!!.Version: 1.2.0.0

Need one with usb connectIs it so hard to add a USB connexion?.Version: 1.3.1.0

Stopped workingSeriously, this was working pretty great until one day it didn’t. After almost 2 years of using it, idk if an update happened or a phone update happened but now it won’t let me save any photos. Extremely frustrating considering it was awesome for real time turn arounds for photo editing on the fly. Please fix!!!!.Version: 1.3.1.0

Pls make a iPad versionI usually use iPad to connect to my 6D, pls make a iPad version of this software. Pls pls pls pls pls pls pls pls And can you guys add white balance and timer in the software pls pls It should be 5 star, I make it 3 hope you can read it..Version: 1.2.0.0

Can’t transfer video.Can’t transfer video..Version: 1.3.1.0


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