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CarMax: Used Cars for Sale App User Positive Comments 2024
CarMax: Used Cars for Sale app received 22 positive comments and reviews by users. Can you share your positive thoughts about carmax: used cars for sale?
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CarMax: Used Cars for Sale for Positive User Reviews
✓ Great placeI bought a car in February, and I will only buy in future from here . Cars are great and maintained. I had a over head light bulb that was not working two days after I bought it . Brought it in and the fixed it, no charge, and gave my car a wash. My service was wonderful and I got in and got out. Also we asked about trade in for my car and they were up front and honest. We kind of knew it would be better to sell my car ourselves but we wanted to see how truthful they would be. They were ! They gave us the same estimate we were told and said we would be better selling ourselves instead of trying to get more money for them and less for us..Version: 3.4.5
✓ Good way to buy a carFirst, I tried Carvana-they hounded me with emails day and evening requesting things I had already sent them once or twice. I also read about their many lawsuits for not providing titles, their market plunge, and the predictions of bankruptcy. CARMAX was polar opposite. Friendly, helpful, and polite to the last person. I got my car shipped here, test drove and looked it over. Very pleased. Set up an express pickup which took 30 minutes with a very nice lady. I may have paid a little more, but finding the right car-having it checked over-and a 30 day guarantee made it worthwhile for me. And, when I drove off, the gas tank was full! Class Act!.Version: 3.31.0
✓ Carmax can’t be beatYou really can’t beat Carmax! I’ve never been as happy & this is my second car from them. I actually picked out the perfect car for my current needs, & did everything but start the ignition, on line. Ok, I did have to sign the dotted line when I picked it up. But if I didn’t enjoy life way out in the middle Gods country, they would have delivered. I love Carmax. You really can’t beat the prices nor connivence! I’m still amazed! A vehicle has no room for regrets & you won’t have any with Carmax..Version: 3.21.2
✓ Great App, Weird LimitationSo I really like this app; it has good information, is laid out really well, and is easy to navigate. I give it 1 star though because it has a weird and annoying limitation. You can save your searches, but it always only allows you to save 5 filters. I don’t know if it’s a ploy to try to get you to be interested in something you otherwise wouldn’t have been based on your filters, but I have to add in a few more filters whenever I open my saved search. I get a notification saying “new car based on your search!!” But then I open it and it’s a car with 40k miles and $10 grand over what I want to look for, which is just a waste of my time. If they fix that limitation, I’d give this app 5 stars..Version: 3.15.0
✓ Great vehicle, great price!We live in Kansas City and have been looking for a mid-size luxury SUV with low miles and at a reasonable price. We went to the store and sat inside several makes of vehicles with a third row seat until we picked the Infiniti QX60. The store didn’t have the color combination we wanted so we got online and found one in OKC. They would have transferred it for us for $299 but we didn’t want to wait so we drove down and picked it up ourselves. We were in and out in less than 30 minutes with our new car. Thank you to Kylie and Deanna for making our vehicle purchase simple and seamless. Thank you CarMax for a great vehicle at a great price..Version: 2.51.0
✓ CARMAX KEEP IT UP !!!!!CARMAX IS A GREAT COMPANY AND I RECOMMEND EVERYONE!!. They help so much here at carmax and the service is always so kind from time to time provides rental vehicles and they are very generous people I would recommend u to this dealership, anytime, any day, any minute, and second, and millisecond, any time u blink just know carmax is watching your back, and they will have your back till the end. When u sleep they will have your back watching your back making sure ur able to get rest knowing your cars in good hands. It’s not just carmax. It’s Max service for cars. It’s your cars extended warranty that will keep u in good hands I definitely recommend, keep it up carmax..Version: 3.25.0
✓ Megan Menz BussellThis was my first time buying a car basically online! I found the car and filled out the app within 15 mins an agent called me, basically repeated what I had read online. The payment was exactly the same the money down the price of the car nothing not one thing changed and we did this all from my kitchen table!!! It was so easy and smooth! I’ll never buy a car anywhere else or anyway else!!! My car was shipped from Miami to NJ faster than planned and perfect!! My car was exactly as we pictured online delivered with a big red bow!!! Thank you CarMax it was a pleasure!!!.Version: 3.24.0
✓ Can’t make an appointmentApp is not allowing me to hold an appointment. I opted to set up an appointment to see a vehicle, then I checked my email and it said I needed to verify my email address. But when I tapped on the Verify option in my email, it just took me back to the app and when I tap Submit in the app, nothing happens. It stays on the same page to choose your appointment date and time. Then I receive another email asking me to verify my email. It just goes on and on like this. Not a good first impression for CarMax when basic functionality isn’t working. Makes me think twice about buying a vehicle from them..Version: 3.12.4
✓ Really good appFor those who like to play with their Netflix queue for hours or enjoy sorting, filtering data, this is a great app and what I used for my purchase. For detailed written reviews, there are better choices, maybe juez news or similar. Already knowing the model and budget for my search, the rest effective and enjoyable, and also a learning experience. For instance, once I decided I wanted a roof rack, tow hitch, leather seats, the matched vehicles was down to just a few, which I could quickly scrutinize. Try this for a great search: *Price or Budget* search and chose a 10k range and press the yellow bar. Then chose *filter* from the top right. Make a single choice or two, keeping an eye on the amount of cars matched. Back up and re-filter if necessary. One real problem though is: if you chose to go back on the wrong screen, need to start all over again. Buying a car is much easier if you don’t need it the next day, week. I filtered nationally and had my choice trucked to my local Carmax. Look into that..Version: 3.4.11
✓ CarMax Costa Mesa, caFrom the moment I met Michael Truong he bent over backwards to help me find a car I wanted. I swear I asked him to let me test drive 5 different cars. This place was so packed with cars he had to move them all around to get to the ones I liked. He was so sweet natured about it, truly willing to do anything. And so astute that he knew which ones I was most comfortable with. That was just the beginning of a week long friendship with him. Very happy and attentive he was. Go to CarMax in Costa Mesa for great cars at great prices. Be sure to ask for Micheal Truong... this guy deserves a metal for best salesman ever. So happy and attentive. Truly..Version: 2.48.0
✓ Amazing!!!From the second you open the app to scrolling throughout and searching for a perfect vehicle and overlooking all your options, it is absolutely perfect. Each aspect from menu to menu and filter to filter work perfectly and there has been absolutely nothing to complain about. The developers have worked so well on making this such a great platform to search for a new vehicle and have at this point, truly understood how to appeal to the customer. Greta job!!!.Version: 4.0.4
✓ Find Car in your ownI got 2 cars from this app already. The process is very smooth, you search the car you looking for add all the filters needed in order to minimize the results, and the outcome is the car you looking far, then you also see the history of the car (CARFAX) and even can apply thru the app. You get a pre qualification and the next is come to the dealer, try the car and take with you. I also like the fact of when you search for the model of the vehicle instead of seeing the model as a label you also see a picture of the model, like make it see for you to compare if you don’t know much about cars. Very happy with this app, I’ve tried different dealers app, and this is the best one.Version: 2.32.0
✓ The BEST car search availableCarMax has the BEST car search filters out there. You can really narrow the search down to EXACTLY the options you’re looking for. Other apps can only do it by color, mileage, or engine but CarMax can filter by options (Panoramic roof, auto cruise, etc) which is FANTASTIC. Plus, the detailed photos are always everything you want to see and the 360• view gets you a good perspective of what the interior is like. A little research into pricing and you’ll find that many new car dealers have CarMax beat on pricing on their preowned for the most part, and that’s what keeps me from buying here.Version: 2.51.0
✓ Love! Love! Love!I love CarMax! My online experience browsing car models was super simple and smooth. When I called in to reserve a car and make an appointment the associates were incredibly kind. Once visiting the location to test drive my car I was greeted warmly at the door and immediately taken to look at the car. There was no long wait time or rude associates at all. Everyone I spoke with had a smile on their face and knew exactly what they were talking about when I asked detailed questions. The whole process of test driving, trading in my old car, and the buying paperwork took less than an hour and a half. I had an amazing experience here and I recommend CarMax to anyone looking for an excellent customer experience and quality cars!.Version: 2.33.0
✓ Love itCarMax is the best way to buy a car. I don’t have the greatest credit but with a little bit more money down I was able to qualify for a really nice car and my payments are low. Thomas Lunsford at the Oxnard Ca. location has been extremely helpful and has worked with me every step of the way. He has never been pushy and has been patient with me when I wasn’t sure which car I wanted. I love the fact that you can have almost any car transferred from any CarMax for as little as no money to just a small transfer fee to your closest CarMax location. And with their 7 day return policy, I know I can buy from them without worry. I am so excited for my Hyundai to get to my local CarMax. Thanks Thomas for all your help.Version: 2.50.1
✓ CarMax tops car buying experience!Ok if your curious about Carmax... bottom line they are the best car dealer to do business with- I have purchased and sold several vehicles thru Carmax as far back as them being a Chevy Dealer and I can attest to the ease of selling or car buying without hassle, by far the best deal you will get and the no hard-sell dealership! Ya know that feeling you get when you walk out of a typical dealership-that pit in your stomach that says something just ain’t right! I can tell you that you won’t get that feeling here. In fact I can promise you it will be a fair deal and you won’t feel screwed. But hey- if you wanna be wowed by slick Willy at the other car dealers, be my guest- more car choices for me!.Version: 2.36.0
✓ Great experienceA few days ago I submitted my Toyota info to CarMax and received an online offer for my car. Today we arrived at Scottsdale Carmax. We were greeted by Christian Necamp. I have been buying and selling personal vehicles for many years. This was my best transaction ever. There was no haggling and we were in and out in about 40 minutes. All the employees were friendly helpful and professional. They set the benchmark and the standard for the transportation and vehicle industry. Our representative Christian should receive special praise as he is the most professional, efficient, Service rep I have ever dealt with in any car dealership..Version: 3.12.4
✓ Great serviceSold my 2007 Honda pilot, and bought a 2017 pathfinder. Had the price for my Pilot quoted online and they gave me the same amount when I showed up to sell it. I received a very fair price for it. More than other places like carvana offered. Had done some research for cars I was interested in before I went to the Plano location. The Pathfinder was the third car I test drove. Ashhab was the gentleman who helped me. He was extremely patient and professional. He was amazing during the whole process from driving the cars to processing the finance. Highly recommend this location as well as Ashhab. He was awesome. Oh btw, I love my new vehicle..Version: 3.31.0
✓ Dislike 360 Exterior Default ImageThe first thing I do when selecting a car I’m interested in is open the photos full screen. Very annoyingly it takes forever for the 360 to load, and I can’t advance to the still images until it takes the 10 or so seconds to load. In the time I’m writing this is the length I’m waiting. Very annoying that you can’t skip ahead while the 360 dimensional data loads or choose to disable that feature. 2-stars..Version: 3.12.4
✓ Best selection of vehiclesIt really is no pressure sale and whether your getting a $10,000 vehicle or a $70,000 vehicle they treat everyone the same because they get a flat rate commission meaning they make the same amount of money selling a $10,000 car as they would selling a $90,000 car. I felt like I was important and they really care about each customer the same. Plus the app is very easy to navigate whether you want a certain color sunroof heads up display automatic parellel parking or brand or suv or car you can pretty much narrow your selection down if you want certain features heated cooled seats etc. plus they also sell brand new cars at some locations but you can always transfer to store close to u awesome place if you’re looking for a vehicle.Version: 3.4.11
✓ Not as good as it used to beYou used to tell me with the app how far in advance I was paid up by giving me the future date when a payment will be due and the amount that will be due then. As part of your ‘improvements’, you have done away with that and you just tell me if anything is due THIS month. Consequently, the only way to find out how I am doing with paying the car off early is to call you. Bad form, Carmax! I am displeased. Fix it if you want to regain my confidence in you..Version: 3.19.0
✓ Great place !So I spend over 6 months looking for an suv and they were all really bad deals and car sale men trying to rip me off. One night I saw a CarMax commercial and it sounds silly ..but I was like well what do I have to loose. I read up on the company and downloaded the app. A week later I found something I liked and had the local car max hold the car for me. Six hours later I had a pre owned suv for half the price of what the local car dealers in my are was selling it and with lots of insurance such as gap insurance and warranty!!!! I 100 percent recommend car max and they sales rep from maple shade nj Brandon was amazing !!!👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼.Version: 2.52.1
😕 CarMax: Used Cars for Sale Negative Reviews
