IHOP Positive Reviews

IHOP App User Positive Comments 2024

IHOP app received 11 positive comments and reviews by users. Can you share your positive thoughts about ihop?

IHOP for Positive User Reviews

✓ Could be even betterI’m fairly satisfied with this app, however it just doesn’t give any options to modify the methods of payment before the final order screen and even then there’s no way to remove one that has been expired. If that were fixed, like adding it to the profile settings or something like that (like other food ordering apps) then this experience would be much easier and better..Raye811Version: 3.23.0

✓ Ihope IHOP reads thisThe app was super responsive, very easy to navigate. It even accepted the coupon I used for my very first order, I added my payment information and it took it without hiccup’s. I’m so used to apps not working I am immune to the long wait time, calling into the business and having to place my order when human error is just as bad, over all i love IHOP, they put a lot of effort into the meals, the look of the business it doesn’t surprise me they got the app looking amazing and easy to use. Thank you to you all, for all your hard work!.TekniviewVersion: 3.23.0

✓ Not bad for first time.Worked pretty well first time out. Would be better if used Apple Pay or Wallet for credit card instead of inputting Card info, I prefer Apple’s security to any other company. Was able to easily add and edit orders to each person’s requirements. Would be nice to have an overall comment area for any special instructions though. Wasn’t able to add a tip to the total, need to have that option unless I missed it..Mech986Version: 3.25.0

✓ Easier checking out as A Guest- Go figure…I’ve been trying to order breakfast through DoorDash and order was cancelled without explanation other than try a different location? I remembered about the ihop app but I didn’t remember my password so tried to reset it but didn’t receive a password reset in my email? This is the 2nd time in 2022 that checking out as a guest was a huge time saver, the only downside is double the cost…I’ll still rate 5 stars on checking out as a guest….Starfelan1Version: 3.34.1

✓ Easy Peezy ordering!I Love how the app is organized for placing a online order!! Not to throw shady BUT I am.. last time I was at the ihop in Pooler Ga, I did not like the service. Our food was wildly bad except the pancakes. AND WE LOOVE our pancakes from ihop and who could mess up a pankcake? I mean it’s ihop for crying out loud, you just can’t. Period. So this app makes it SO easy for us to make that order of pancakes and dip so we don’t have to deal w/ the extra stuff. LOVE YOUR PANCAKES IHOP and I still have Ihope in your customer service as well:’-) have a wonderful 2019 happy day, god bless.LidiakukuckaVersion: 2.6.0

✓ Unable to Tip & Unable to Substitute ItemsI love ihop & eat here about once a week (at least). We tip at least 20% on everything even for pick up orders & the app does not give you the option to tip. The app also does not allow you to substitute items for one another. For example we are vegetarians & my boyfriend orders the egg & ham melt but likes to substitute the ham for tomato. The app does not give you this option. Love ihop & the convenience of ordering with the app but would like to be able to tip & substitute!.BemilieblawkinsVersion: 3.1.0

✓ Good but needs improvementI like that I can order online and it gives you all of the ordering options that the wait staff has so you can customize your food to your liking just like in the restaurant. However, you have to use the search option far more than I would like to find you food. The biggest gripe I have is with delivery, it searches your address which I can understand many delivery option apps do this but there is no space to put your apartment number not even a section for special instructions which is where I put the apartment number in other apps..Unicorn so GFUYVersion: 3.2.0

✓ No Grits on the menuThe only issue I have is that they have grits but not on the app menu so I have to call the location and ask to add grits to my order the store manager said that I need to complain so here’s my complaint. Not all management will accommodate unless specified also there isn’t a note box so send notes of that kind of communication either. However despite my complaint Raytown IHOP on 350Hwy is the best they are patient with customers and the food is always hot and delicious keep up the amazing work and thanks for all you do in during this crazy Pandemic it’s greatly appreciated!!.Hertz AppVersion: 3.13.0

✓ Location change needs adjustmentThe app has come a long way the past few years and I like the addition of the pancake rewards and how it feels similar to a crypto app. It’s a few years ahead of other companies now and definitely moving in the right direction. One hangup I have though is we have 3 IHOP locations around us and I change the one I order at depending on whatever else I have to get/do at the time. Right now the app asks you which IHOP location you want to order from, then when you start your order, shows you previous orders you can reorder. The only problem is, unless you force it to change the pickup location back, it will order from the same location as that previous order. Either ask if we want to reorder a previous order first, or don’t overwrite the location selection from the previous menu. It forced me to chose between losing an hour driving to another location for a hour old food or wasting $45 and leave it there..Sara-e fort hoodVersion: 4.7.0

✓ App OK but needs customizations/notesApp is quick, not very buggy, intuitive, and pretty comprehensive. However, there is no place to indicate an allergy or request minor modifications that are available in restaurants. For example, a scramble or soft scramble instead of an omelette (same ingredients) or to request condiments (example, you’re staying in a hotel and don’t have any ketchup). There should be at least an order notes section so people can make minor, no-cost impact requests. It’s a waste of time for busy restaurants and customers to have to call and possibly miss the window of opportunity..Treason & CoconutsVersion: 4.9.0

✓ Almost thereA lot of things are great with this app, but two things would really make it better. 1) Some options aren’t available as selections for specific meals (e.g. sometimes seasonal pancakes don’t show up as pancake options with an omelet), and a few extra customization options would be nice (e.g. well done bacon) 2) Enhanced, modern payment options should be implemented. When adding payment information, the card number and expiration date fields don’t identify themselves as payment fields, so it doesn’t trigger the OS to suggest autocompletion of saved payment information. Also, Apple Pay, Google Pay, etc. should be auto-includes for all apps accepting payments at this point..MacappVersion: 3.10.0