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Todoist: To-Do List & Planner App Complaints & User Negative Comments 2024
Todoist: To-Do List & Planner app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using Todoist: To-Do List & Planner? Can you share your negative thoughts about todoist: to-do list & planner?
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Todoist: To-Do List & Planner for Negative User Reviews
✓ Ruining itI used to love Todoist (have been using it since 2013 with Premium subscription), but recent updates are ruining it for me. I always appreciated the simplicity of it, with no extra clicks or taps, well organised and minimalistic. I have no idea who decided to add all these subtask features and review the UI for adding/editing tasks, but guys seriously stop it. It is a very bad idea to change the way swipe works - from completing the task to suddenly “selecting” - especially with the update after users already reverted it back in settings. Who on earth wants to select multiple tasks with the swipe? I guess product manager who needs to reassign them? Guess what - most users are not managers, they just have a plain list of one level tasks that they mark completed each day. I love improvements, but not at the cost of the great UI it used to have. I am considering switching to something else (with deep regret)..Version: 12.1.13
✓ The app keeps refreshing/syncing continuouslyWhen I pulled down to try to sync the tasks,the app keeps refreshing/syncing continuously for 10 minutes & this syncing never ends.Great if you can fix this issue..Version: 23.6.4
✓ Love Todoist, but sync failureI really like Todoist, striking a good balance between complexity (Omnifocus) and elegance (Things). But after doing some massive edits of my task lists (moving tasks in and out as sub tasks of another task) as I debated the best structure moving forward, all of a sudden, the iOS client stopping syncing. 😖 I noticed that the tasks were not gone, but just not appearing on this device. So I deleted the app and reinstalled and everything was fine. Clearly, I’m not alone in this scenario, as your support site suggests asks whether one has “logged out and back in” as that, in your words, “we know it sounds too good to be true, but we’ve found that most technical issues get fixed with this simple trick.” I know that you’re trying to make light of this scenario, but this obviously is not an acceptable. The notion that we should consider this kludgy work-around as “too good to be true” is a bit insulting. It would be like Microsoft joking “hey, it sounds too good to be true, but you’re only three key presses away from fixing this app that has stopped responding: control, alt, and delete.” The fact that your sync process can silently fail is very disturbing. By the way, I received no warning ... I just happened to notice missing items. This completely undermines one’s confidence it the app. It’s far worse than a simple error. As a former acolyte of this app, I can’t possibly recommend it again..Version: 21.6.2
✓ Tired of the ens***tificationI had a really good time with todoist and I even upgraded to a pro plan because I felt like the app was really solving a lot of important issues that other systems were not addressing. However, over the course of the past year they’ve been refactoring and over hauling huge sections of the app and adding features no one was asking for. All this would be fine if the app was still functioning the way it used to. The sync bugs out, widgets stop working, the mac app throws random errors in the settings pane. The basic functionality of having tasks across devices that can be checked and marked completed barely works. Its just so sad to see another SaaS product that I depended on going through the ensh**tification wheel. Even the support page errors out when you try to ask for help with things. Something basic and reliable will suit me fine going forward heck even pen and paper is better than todoist at this point..Version: 24.2.7
✓ Decent app, confusing in parts, with no support providedThis is a decent enough to-do app. It covers the basics well, but there are some confusing parts. Like recurring events. Instead of using an interface, you must issue “natural” language commands. They are “natural” to the developers, apparently, but not to all. And they are quite limited. Instead of being able to click and toggle, like every other app, you must constantly refer to their odd semantical reference document. The company offers support, but they do not provide it. I’ve filled out several support requests as a paying customer over the weeks I’ve been using the app and none have been responded to. So you’re really on your own with this app..Version: 23.11.16
✓ UnreliableVery glitchy and unreliable over the past few months, and very poor customer service. A long term Premium user, I'm finally switching to another app..Version: 12.0.2
✓ AwesomeTheir Outlook AddIn has been broken for over a year. You can add tasks to Todoist okay via said add in, but it will often miss adding the link back to the email. The team knows about this and blames it on Microsoft, but other apps with similar capabilities work fine. It’s obviously not a priority for them to fix it..Version: 24.2.12
✓ Sync IssuesThe iOS app often fails to sync, meaning when I open up the Mac app things are out of date, or I get emails telling me I have tasks overdue that I don’t. It’s definitely the iOS app, as force syncing resolves the issue. It’s either not syncing after every change or failing silently in the background. Either way, I’ve been paying for a premium product that hasn’t worked properly since I started using it. It’s actually counter productive. I’ve contacted support on several occasions and we’re getting nowhere. If it continues much longer I’ll be moving elsewhere unfortunately. Notifications are also flakey and the option to be notified when someone adds a task to a shared project really should be there..Version: 12.1.5
✓ It’s fine but don’t find it much better than stock reminders app.I also can’t create reminders with Siri using my Apple Watch so this app is virtually useless to me personally. Not worth the money for me and I found the interface a little confusing to learn. Wouldn’t say it’s ADHD friendly..Version: 22.3.19
✓ Not so greatNotifications are mute and alerts on available only on pro version. Uninstalling as decided to use the normal Apple reminder app..Version: 22.6.4
✓ To improveI found a better app “Due - reminders and timers” that is much cheaper and better than todoist. 1. No annual subscription fee 2. Sleek, simple and beautiful. 3. No forgetting your reminders. Due App will keep reminding you until you complete or postpone the task. Especially important when you need to give your loved ones medicine. 4. Todoist doesn’t have natural language to enter due date and time in a single step via 3D touch. 5. Due doesn’t require you to search for plus button to add reminder. Just swipe down anywhere to add reminder which Todoist doesn’t have. More features can be seen a due intro video on the App Store. I am not paid by due to write this review but hope that all reminder apps will incorporate an alarm feature where we can use natural language and recurring options to set alarms..Version: 11.6.6
✓ Not bad!Pity it doesn’t support SMS!.Version: 12.0.5
✓ Ripped offWould be a great product if it worked, I’ve been wanting to set reminders,all I get is a message saying I need to upgrade to use this feature. Yet I purchased the pro version from the start…… So now I’ve rechecked very thing and still can’t use the products basic. Have already tried the reset options etc, but stil no go..,….Version: 22.12.11
✓ App is ok but beware of the browser versionFor some reason Todoist screen captures activity and it is very invasive and I have no clue what they do with the information collected but I’m very done using their services..Version: 24.1.5
✓ Removing functionality for its usersWe regrettably moved to this app when our beloved Wunderlist was no longer supported. It has been tolerable at best, with ugly interface, non-intuitive design and is clearly meant more for an office like/scheduling mindset and not a day to day list app for groceries, etc which we tried to use it for. For example trying to write “1/2” as in “1/2 a cup” is autocorrected to a date “January 2nd” prompting add to calendar every time...so annoying. Again, we tolerated this app, but today I get an email saying they are GIVING us MORE features from their subscription service, how generous! However, they are REMOVING the ability to make more lists (which they call “Projects”) which is the PRIMARY FEATURE OF A LIST APP! We never wanted or asked for the other features. This app is useless to me now. Will find a replacement, of which there are many! What a shameless way to attempt to squeeze money from the people already using your app. It is truly appalling and you should be ashamed. Instead of being creative and developing new features someone would actually want to pay for you are now putting limits on the people who already using the app and changing the way it functions for them. Gross..Version: 19
✓ Works well, with some odd quirksOne of them is that it doesn’t refresh to show tasks you’ve just added until you leave that menu location, open another (like search), and then go back to upcoming. Another is not visibly changing who’s being notified on a comment (which is itself done clumsily), until you’ve posted the comment. It then shows the correct individual/s instead of “everyone”..Version: 24.2.12
✓ SubscriptionApp is nice! Unfortunately this app needs a subscription :( For a calendar/planner/to do list I think a monthly subscription isn’t worth it. At that point I’d rather just purchase a fancy journal planner download on Etsy. At least then I only pay for it once. If this changes to a one time purchase I would reconsider..Version: 23.11.6
✓ Messy and disappointingIn creating items that repeat, there isn’t a system of click a button or two. Instead the developers foolishly decided to force users figure words by typing that may or may not work. This only makes the task of creating daily todo items more timely, more complicated, more frustrating. Why do these developers try to come up with cute solutions instead of using proven successful ones? Issue #2: notifications. I have the red alert bubble showing in the app icon. I go to the app but there is no obvious place to show what is causing the alert. It turns out that there is nothing for an alert yet that red notification indicator bubble in the app icon is still showing. This only will make me turn off notifications from this app, thereby making this app completely useless. The objective of list users is to elimate these alerts by accomplishing tasks. If those alerts only continue to show, only frustrates us. Fix these issues. I’m already just about done with this app. Paper and pencil seem like an easier, cheaper, less stressful way to go..Version: 21.12.11
✓ I really want to switch to TodoistI’ve tried 3 times now to switch to Todoist and every time I hit a challenge that mean i just couldn’t stick with it. Initially it was issues with repeating sub-tasks ( now fixed) and most recently I’ve found the lack of Start Dates and ability to manually sort the Today view results in a rather overwhelming list of things to do each morning. I prefer to have my tasks drip-fed to me in the order and at the time that I can do them… why have ‘take evening medication’ appear on my Todo list at 7am? Hopefully those 2 issues will be fixed soon and I can make the mover permanent as the UI is much cleaner than my current app (yes, the purple one). UPDATE: very impressed with response from Developer - thank you - and I will keep a keen eye on Start Date feature emerging and take another look then..Version: 23.11.6
✓ GarbageI wish I didn’t buy this software I am not well educated and I want to start a self-improvement program! This software is a waste of my resources! I was (I am?) looking for a to do software that tracks start/finish dates (and time if possible) also intragates with MS office and windows calendar. Even the rating requires at lease a one star and I don’t want to give it any Paul.Version: 23.7.21
✓ Pain to useUsed it for a few days but couldn’t stand how difficult it was to add subtasks. You have to go into the main task and then look for the add a subtask button which is at the bottom below subtasks and it just looks like the same as everything else that it’s hard to see. Rearranging tasks is very annoying as well, it’s easy to accidentally make the task into a subtask of another. Also the fact that you can’t press the return button to enter in a todo, you have to press the orange button to the right above the keyboard....Version: 12.1.3
✓ Why did you change gestures??!I am really missing the swipe to complete tasks on iOS. Why, oh why did you change this!?!? Sometimes change isn’t better..Version: 11.14
✓ Too slow nowTakes forever to load on my iPhone X and is forever closing so It has to reload seemingly all the time it’s just too inconvenient now over apples own reminder app which I’m sorry to say just works better in some ways. I’ll miss certain functions but at the end of the day reminder apps need to be instant or I risk forgetting the thing I need reminding of! Also fed up with getting it to work with Siri as having to mention Todoist each and every time is a pain. This however is apples fault as they don’t let users choose a default reminder service, but alas it is annoying..Version: 11.6.8
✓ Super disappointing in the endI started using ToDoist when lockdown meant I had to time to re-engineer my whole life. At first it seemed as if it was the beginning of a really comprehensive time management system that would constantly evolve. It was quite exciting to read the hype from the team about where this could go. But very little has happened in three years. No real feature have been added. The interface differences between phone, iPad and desktop are still niggling and far from frictionless, although I’ll admit the sync is really good. It’s still basically just a checklist, and I created my own far better planner in an afternoon. So while it would be useful in a narrow capacity, it’s not worth the inflated annual price. I’ve been moving away from it over the last month and today my subscription ends. Shame, a lack of drive and focus seems to have wasted an opportunity to create something really worthwhile..Version: 23.5.32
✓ GreedyI understand that developers have to make a living but $60CAD PER YEAR for a todo list, really? No thank you. Even for a one time payment (which is much better), it would be a lot..Version: 23.11.23
✓ Dubious marketing email strategyOk, new app, they send you a few emails But… You want me to log into an account to change my email preferences? Ha, no. If I can’t unsubscribe from this or that with 1 click on a link you will get your emails spam junked bud.Version: 24.2.7
✓ Pay to UseWhy the actual F does a TO DO app need a MONTHLY RECURRING SUBSCRIPTION to use REMINDERS? Pathetic cash grab. Something like this should be a one time purchase, not a monthly purchase! Absurd..Version: 12.1.11
✓ Belle application mais complexe à programmer pour les tâches récurrentesBonjour, Dans l’ensemble c’est une application flexible. Qui dit flexibilité dit un certain niveau de complexité. Ici je fais référence à la programmation de tâche récurrente et la durée des tâches. Les tâches récurrentes doivent être écrites d’une certaine manière. Pour la durée des tâche c’est une tâche (sans jeu de mot) très ardue de l’enlever. J’ai suivi les instructions dans la section d’aide et ça ne fonctionne pas toujours. Malgré cela je continue d’utiliser l’application car c’est la meilleure que je connaisse..Version: 24.2.7
✓ Cost prohibitive and paywall lockedRead so many glowing reviews about this app and how it’s supposed to help with ADHD and task paralysis. Being in both those categories myself along with time management issues and being forgetful I thought this would be a good way to go. Of course, immediately I’m offered the “opportunity” to pay $5 a month for premium service. No thank you. I only need it to keep track of 3 or 4 things a day and to remind me when I need to do them. I would happily pay $5 ONCE for premium access if I enjoyed the app. Anyway, I set up my first task and am astonished to see that reminders are locked behind their paywall. This is baffling. For a lot of people, the entire reason they have schedulers and to do lists is precisely bc they need reminders and to lock a basic feature behind a monthly paywall is a scummy move and shows a lack of awareness for the people they market this app to. Maybe awareness isn’t the right word to use. They seem to know exactly what their doing….Version: 23.7.21
✓ AvisJe ne peux pas voir les mémoires que j’ai entrées, j’ai fait un travail et je ne retrouve rien. Jean Louis Trepanier.Version: 23.11.16
✓ Does not workCannot log in to app with the only message being “The initial sync failed: unknown error”. Cannot even log into the web version either. Totally unreliable for use as a todo list Update: is working again. I restarted my phone, but that didn’t fix it. Ended up restarting my phone again, then waiting 15min and then it resolved itself.Version: 22.9.14
✓ Missing the basics on free versionQuite well organised, incredible IU but the lack of a simple reminder make it useless on the most basic function any to do app. It’s not a app that requires updates or creation of constant new content other than regular updates to keep up with iOS changes, makes no sense having a subscription, not adding a basic feature is just very unethical way to monetise customers. Much better to use Sorted3, at least is one pay off and its done, fair deal. If you want a free option Microsoft ToDo is also very good..Version: 12.2
✓ Long time user but the price has turned me awayAs stated, I’ve been using this app for 2-3 years now, and I’ve found it quite helpful, I probably don’t fully use it to its potential, but it ties in with work great, but the yearly cost is ridiculous, it was $27? The first year, $32? The second I think and now it’s $42 per year, and at that, I think I will be removing the premium features and finding another app to use. Great features, good interface and that regularly update, which all come at a cost, I understand that, but I think the pricing is aimed at corporate users sadly..Version: 11.8.1
✓ Has potential but not everything needs to be a social network appAll this rubbish with “karma” or awards or whatever . Jesus stop listening to psychologists or whomever and just think about what makes something great . Simplicity and intuition. three things I want ina to do list 1. Easy to create an item, 2. Easy to make it recurring 3. Sync it to calendars for reminders etc . The first one they got right . The other two? Seriously how hard is it to include a recurring button ? Surely lots of people want recurring tasks but I need to ring customer service to work out how to do it? That is not intuitive . Syncing to outlook? No idea if you can do it . I’m ready to give up on the app. But karma points? Oh yeah lots of those …..Version: 22.11.9
✓ Can not log in for a week! My life destroyedI can not log in for a week now due to “limit reached”. This log in issue was on and off for months now. Last week I was completely blocked from logging in. My whole life is stored in Todoist and now I have no idea what bills I am missing, who I should follow up for past due work, which critical health issue I should follow up with appointments. How can any large Entreprise trust using Todoist if any log in issue isn’t solved promptly? For a company with 10k employees, a week lost to accessing their work tracking system means a $3.5 million productivity lost. Preventing paying users from accessing their data because “Limit reached” (too many web calls) is a huge design flaw, when an user is only using the app how it is designed to do: GTD method! Will you trust to store what you need to do in an app that will stop you from accessing your list because “you use it too much”???.Version: 23.10.13
✓ Good Software - Do NOT accidentally delete your tasks!I don’t mind paying for software, but I like to try the free versions to get a feel before I lay down the cash for a year’s subscription. I spent some time entering my tasks and details. Then went to the inbox and deleted the messages not realizing that I deleted all of my tasks that I had just entered. There is no way to restore tasks on the free version. Look, I understand limiting that feature to maybe a day or even a few minutes, but a few seconds for making a rookie mistake is just mean. After considering re-entering my tasks, I realized that I actually am afraid to use Todoist because I might make a mistake and lose all of my work. I really do not want to rely on software that I am afraid to use. I know this will not make a difference to developers who will tell me to just buy the paid version, so I guess I’m just venting. Trying Microsoft ToDo where I tested my same mistake and was able to restore my tasks. I would have preferred to use Todoist..Version: 21.7.3
✓ Doesn’t sync projects with apple watchGot todoist so that i can use it on my apple watch for my shopping list. But it’s always empty. Pointless watch app..Version: 11.14
✓ Pretty but basic and very limitedVery nice looking interface but is very basic. To do much you have to sign up for "premium" features for $37 ish, which barely brings the app up to a useable level. Warning! It is not a stand alone iPhone app. If you wish to create or edit task reminders you must log in to and perform these functions on your desktop. So if you like to do everything on the move on your iPhone you're stuffed. I'm gonna hold into this as I've paid heaps for it and hopefully it will pull its socks up but for now I'm sticking with omnifocus, which doesn't look as good but is massively more useable..Version: 6.0
✓ I need help!I didn’t realize I already had free ToDoist and I opened another account with a different email. On one of those accounts I purchased Pro and now I can’t find it on either account! Where did it go?.Version: 24.1.5
✓ Redesign went against productivityI considered this as a 6-star app up till the design update. I am usually up for redesigns, however, not when features and the productivity goes down with it. Excessive white spaces and line heights so I can see a lot less data on the screen and have to scroll a lot. Removing the colours from the checkboxes, which indicated the relevant projects in a glimpse, now I need to look at a task then look towards the other side to see what project.. Not the end of the world but its distracts the previous smooth flow. The mac layout became even worse. People usually working with the task more not on the sidebar, and now the add task button moved out of a convenient, close click to the sidebar.. Search needs an additional click instead of just type.. I'd like to say something positive about the update as well but unfortunately nothing comes to my mind so far - maybe because of the annoyance caused by this change. The mobile nav at the bottom maybe. Happy with that part. Hopefully you'll address these newly created inconveniences, eg configurable new task button location (on mac the bar is still there, you just removed the useful buttons..), the coloured checkboxes could also be optional, and a 'compact view' theme or something would be much appreciated..Version: 23.11.23
✓ GarbageCan only add 5 courses at a time.Version: 23.12.15
✓ SubscriptionThe task list and interface is great, but the fact that you require a subscription for a core functionality like setting reminders means I will be looking for an alternative. Make it a one time payment to unlock all features, and I’m in. I’m happy to support developers that way, but will never subscribe to monthly payments..Version: 12.1.15
✓ Great for my laptop, Network error for my iPhone and iPadI had heard such good reviews of this “To Do” app. I loaded on my computer created an account and started to explore. A few hours later downloaded onto my iPhone, and continuously have tried to login. Reloaded it four time, without success. Write a message to company, and they were very polite, but problem still exists three weeks later. Wanted to try it, and then decide if I should buy the upgrade. Nyet!!!! Thanks, but I will stay with Wunderlist..Version: 11.7
✓ No notifications = effectively crippled.This is a to-do app that won't remind you of anything unless you pay for a subscription. I had one recurring sample task. It's days later, and never one notification. IMHO, "free" version limitations should be in terms of quantity/scale or advanced features, and not *essential* functionality. I was unable to evaluate this software as a result..Version: 11.5.2
✓ Awesome, but duplicate emailsThe past few weeks. Annoying, but when finally fixed, back to 5 stars..Version: 23.5.21
✓ No longer the perfect GTD AppI’ve used Todoist for several years now with the professional subscription. I’ve been a huge fan all this time. Unfortunately I find the new UI a huge backwards step. I can’t find anything quickly anymore, there are fewer options at my fingertips, it’s hard to navigate between projects or get a quick feel for what’s on my lists. Filter and project colours are now really hard to distinguish (for my eyesight at least) as coloured symbols have been replaced by pound/hash signs that are very fine fonts. I hope this feedback is constructive for the dev team. The underlying product is amazing, but I dislike the UI so much that I can see me needing to find a new app..Version: 24.1.5
✓ Would be better if notifications actually workedThe notifications for this app literally don’t work. Even with background refresh turned on, and connected to cellular network or WiFi, the notifications don’t go off. I don’t even get notifications in the Notification Center. I literally only see updates on my tasks when I manually open the app and see all my overdue deadlines because the notifications for them never went off. I don’t know if the regular notifications are unavailable without a subscription. I know Todoist has what it calls “reminders,” which requires a pro subscription. Are reminders supposed to be regular notifications? If so that would explain why mine aren’t going off because I don’t have the pro subscription. But if notifications and reminders are different features, then the notifications feature NEVER works. Even after multiple uninstall, reset, and reinstall attempts. I might as well delete the app since without notifications, it is useless to me..Version: 22.4.22
🙂 Todoist: To-Do List & Planner Positive Reviews
Todoist: To-Do List & Planner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Todoist: To-Do List & Planner.
⛔ Todoist: To-Do List & Planner Problems
