- 81.4LEGITIMACY SCORE
- 83.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
TapeACall: Call Recorder App Complaints & User Negative Comments 2024
TapeACall: Call Recorder app received 184 complaints, negative comments and reviews by users. Have you ever had a bad experience using TapeACall: Call Recorder? Can you share your negative thoughts about tapeacall: call recorder?
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TapeACall: Call Recorder for Negative User Reviews
✓ AvoidDownloaded the app and stupidly missed the 7 day trial so my account was charged. Got a new phone and couldn’t restore my purchase. No way of contacting the web developers. Expensive lesson for a product I didn’t even try.Version: 5.12.3
✓ “Free trial” doesn’t existThis app claimed to have a free 7 day trial, I cancelled my subscription and deleted the app after a few days as I didn’t require it any longer (was installed as a precautionary measure for a dispute). I was then charged after a week. Seems like a scam.Version: 4.4.1
✓ Nothing free about this appNo features are usable until you sign up for an “automatic subscription”; the “first 7 days are free”. Misleading waste of time..Version: 3.5.1
✓ Cannot copy and paste a phone number to dialThe app will not let me copy and paste a phone number so from contacts or a text message and simply paste it into the dial menu of the app to make a call. It’s maddening I have to write down the number and then manually enter it into the dial menu within the app. Fix this please! And I keep getting notices that there is no king a requirement to merge calls, but clearly that’s not the case. Or is it? And you continue to advertise how easy it is to record incoming calls, but it’s not so easy or intuitive. There’s no just “tap here” to record the incoming call. Why can’t the app recognize I have an incoming call and ask me if I want to record it?.Version: 5.12.4
✓ Due to techical issue my record is lost!! !!Unfortunately I have not had a good experience with Tape a call. I have paid for the monthly 4,49GBP fee and used the app on a weekly basis, after 6 records which went all well one of my call was not recorded. After several chats on teh app and email with the support team from Tape a call, I have been told that my recording was made during an outage and their carrier was unable to record anything during the outage. Since this was a very important call for me with an important legal issue I am extremely upset about this outcame and about the fact they can not do anything to recover it!! This record loss has caused me lots of trouble and I am very disappointed since as it is unacceptable especially when you pay for service. In addition I have been told from the support team that these outages happen sometimes and they are trying to handle this, well I can not risk in the future to use Tape a call app since it might happen again! Very upsetting!.Version: 4.1.7
✓ Not freeWanted over $50 as soon as installed. Put the price on description. Don’t waste people’s time..Version: 4.10.5
✓ Don’t download this appThis app ask your phone number to send a code, then you receive calls many times a day from companies..Version: 4.1.0
✓ Mandatory subscription trickRequiere subscription, not honest practice but still your identity.Version: 4.1.5
✓ Too clunkyCall me demanding but surely there’s an easier way to record a call than this? You have to call one number, then call the number you actually want to record, then you have a third stage to merge calls. Which doesn’t work. So two important interviews later, I have no record of either. Pointless. This app fails a basic test: it’s not easy enough to use..Version: 4.2.9
✓ Said it was a free appNot free at all.Version: 5.12.2
✓ Scam Alert! If you download this app you’ll regret it!This is my very first app review ever! I’m compelled to write it to warn others! Please Do not use this app! It’s been reported to Apple already. First it’s deceptive as there is no 7 day trial at all! You’ll be charged right away for whatever option you pick and no the 7 free days are not given. For example I downloaded the app today April 30th and was charged $4.99 immediately and next billing date was set for May 30th. Ok now the biggest issue yet? It does not work at all! You dial the number they assigned you and it literally says “Call recording is currently unavailable”! Lol what a joke! Basically you’ll be paying for services not rendered and then you have to contact Apple for refund and don’t forget to go to your phone settings to cancel subscription or else these thieves will be collecting from you every month! It’s literally a scam! You’ve been warned!.Version: 4.9.4
✓ This app doesn’t work all the timeI have paid for a year for this app and it doesn’t work. I also had the week free and in the week free it didn’t let me forward the recording to my email and another email. It didn’t record a few phone calls that needed to be recorded. I am hoping I don’t get charged for this at all. I will not request this caller record to anyone as it didn’t serve the purpose at all in my case for recording phone calls all I got was a beeping sound. There is a now show of the recording to the two emails I have sent it to. Why pay for a app that doesn’t do what it is suppose to do. It never records all calls. This app works when it wants to work. I could even forward the recorded messages to my email or to a second party. This app isn’t worth the time. Furthermore I deleted the app after I sent the email and thought the email went threw. When I reopened the caller recorder I had to start all over. The recordings where really need and this app didn’t even help me out at all. This app has just caused more problems then anything. Not even worth your time to even download the app.Version: 4.0.0
✓ Horrible, DO NOT get!When I got this app, I thought it would be marvelous for business, facetime, live, etc. but oh boy was i wrong! first, it asks for your phone number. I decided to look at the reviews before i went on. they all said it was terrible but me being me i went on with my business on there. I got it and immediately an ad popped up saying you could either buy one year, 3 month, 1 month, or 7 day free trial. So i tried the free trial, excited for what it would do. Then, it said that if i wanted this free trail, i needed to BUY the one year. i was disappointed but then it said “this app does not work with Verizon anymore” and it closed it. i retired and tried to get back in but it wouldn’t let me. so i deleted it, but DO NOT GET IT!!.Version: 4.9.9
✓ Make sure you call your phone provider to enable three-way callingThis should work great - but it was only after two failed call recordings that I discovered you need to get your mobile operator to enable conference calls for this app to work. Should be more clear. Since I did this though, it’s been good - the recordings ping back immediately. I did experience a call dropout on a conference call but I can’t say whether this was the app’s fault..Version: 4.3.1
✓ Stops at 30 minutes, hard to get supportI purchased the pro "unlimited recording" plan but still my calls would not record over 30 minutes. Tried support chat, and email with no replies. No choice but to cancel subscription and find another solution.Version: 3.5.5
✓ FREENot free ! You need to pay to use it at all ... not even a free trial base to see if you like it ... they just want your money .. big waste of time.Version: 4.1.0
✓ It’s okaySucks the call pauses while it connects, so anyone that would have any suspicion of being recorded would clue in. And it takes a couple seconds, and you have to do it manually. Would be nice if there was just a 1 button starts recording option but it is what it is. Still gets the job done if you remember to use it.Version: 5.12.2
✓ What a jokeWasted my money. No app support it says page not found and every time it goes to call the local number I get a busy signal. It used to be good but now it’s just a money trap!!! DON’T DOWNLOAD THIS!!!!.Version: 6.0.0
✓ DO NOT GET THIS APPThis is a terrible app that doesn’t work, and better yet, it tries to scam you! Please nobody install this. It’s bad..Version: 4.4.1
✓ Really frustrating!!I got this program to record important interviews for work. it started off working well with decent transcriptions, but the last two calls I made were not recorded with this program and I had two audio files with just nothing on them. I don’t think it was worth paying for considering it only recorded three out of five calls properly..Version: 4.10.5
✓ Buggy transcription serviceOne of my most frequently used apps to record phone interviews. And it works great for that. BUT: Unfortunately the transcription service does not work well. I am unable to export any transcriptions (constantly get a “there is a problem with saving the file” error message) - meaning I have to manually copy the transcription and paste it into a document on my phone myself. Additionally, it does not seem to want to properly transcribe voice recordings. It only transcribed the first 2 minutes out of a 20 min recording. Yet I am unable to delete that buggy transcription to try over. Needs substantial work on the developer side. It’s also IMPOSSIBLE to get help from customer support. I waited nearly a month for a reply last time. And it was useless..Version: 4.10.14
✓ Don't use if you work in audio* Quality is abysmal because you're being routed through this call recording line. Both sides sound decidedly worse than in original call. Hard to hear, too. * What is with the series of beeps at the beginning of each call? Call recipient apparently doesn't hear them but they're in the recording which is a problem. * Because of the need to route the call through this other line, you have to hang up whatever conversation you were having after you get permission to record, then call back. Sometimes the calls just drop or don't go through. Not sure that can be blamed on Tape A Call rather than the network but TapeACall still starts recording nothingness if the call is dropped * UI is counterintuitive. Not immediately obvious how to rename recordings so I just have a series of "Untitled." Sharing also a little wonky (if you rename in share and delete the filetype suffix it becomes an unreadable text doc??) In the end, if you're trying to record a phone call to replay later and not just to transcribe, you might be better off plugging your phone into some speakers and recording your conversation on a separate device with a voice memo or something. It'll probably be less distorted..Version: 5.10.1
✓ DisappointingNo Response from the developer also when using the app on a incoming call puts the client on hold so the app can call a third party number this is ridiculous..Version: 4.0.0
✓ What a scam! DO NOT GET.This app is not worth 79.99!! I used it for a day and promptly tried to cancel my free subscription when the recordings did not show up. What a surprise.. My cancellation of course was not processed and then they charged me a whopping $79.99 to which I can’t get that money back!! All for an app I’ve already deleted and can find multiple other apps that do the very same or more for less money! This is a total scam and money grab..Version: 5.11.7
✓ Do not download this AppIt’s not free, do not download this app!!.Version: 5.0.9
✓ Gives you no way to cancel your free trial when purchased through websiteTotal scam. Avoid. When you sign up for the free trial from the website, you then sign in and try to cancel the subscription but it tells you to you need to cancel from your phone (even though I never even downloaded it there) but of course there is no subscription active yet (as it is still the free trial) so no way to cancel. So it will just take your money and very little you can do although I might take them to a small claims court in the uk..Version: 5.9.3
✓ UK access no but poor recording qualityThis is the only app I’ve found which has a UK access number. I’m not sure what happens if you use an international one, but I assume you get charged for an international call. The call merge function is automated and much easier than other apps, which is a bonus. But the call quality wasn’t great and the recording of my voice and the other persons were slightly out of sync, so initially it sounds like I was talking over the other person and by the end of a 10 minute interview, they were answering questions before I’d asked them! The transcript feature is handy. It doesn’t differentiate between person 1 & 2 so it takes a lot editing to be useful (especially when we are both talking at once, according to the recording). A useful app, but the recording quality is not good enough for me to spend £50 without shopping around a bit more..Version: 5.12.7
✓ Worked 1st time and then never merged!It worked only once and then it never worked. Tried removing and installing again with no luck. Stupid!.Version: 5.11.7
✓ I installed Lite but it’s actually Pro and it asked for credit card even before I use itAfter installation it show up as Pro version and if I don’t put credit card info, it doesn’t go anywhere. Useless !.Version: 4.1.0
✓ Be prepared to be disappointedI have 3 issues. First they charged me twice. No luck getting refunded. Second the recording number goes to a private line, wow. That poor person. So I can’t record calls. Third customer service to fix the issue is a bot and not helpful. I used this app 10 years ago and it was great. But now it’s terrible..Version: 5.12.7
✓ Doesn’t workThis app doesn’t work. I just downloaded it, luckily they offer a trail otherwise I would have had to go through a refunds process. I tried to do a outcall and an incoming call recording twice on two separate devises and uninstalled and reinstalled the app still doesn’t work - bad app don’t download. Even if it does work later on the method of recording they use is very poor. Your calling another number and that computer is listening to everything being said and recording on that end and then transferring the recording over to you through there system. Recordings should be done on devise to ensure your recordings are secure. The method this app developer uses is prone to failures and security vulnerabilities not making it an ideal product for call recordings. In addition, reading some other reviews it seems I am correct as many users have experienced outages. I understand that people wanting to record there calls is very important as it can be used for litigation therefore your would want something reliable which this is not..Version: 4.9.2
✓ Doesn't work - beware of "subscription"I used the trial version. Neither side could hear the other on the "merged" call. One side of the conversation was recorded in atrocious quality. When I sent the call to Dropbox it was there but no sound at all. I have "suspended" my subscription (you can't cancel!!) and am now hoping I don't get charged by this possible scam. Beware - it's not worth the hassle..Version: 4.0.0
✓ Introduces Terrible BUZZ Noise!Don’t use this app if you intend to record conversations on a conference line (conference bridge). A conference bridge is a line all parties dial into and use a passcode to join a meeting. This method of conferencing is pervasive in the business world. If I call normally there is no background noise - works as intended. When I call into a conference bridge using the app and merge the calls there is a horrible persistent buzzing in the background. The tone of the buzz goes up and down which is very distracting and makes it difficult to hear the conversations. I have the same issue on two different iPhones using two different networks (T-Mobile and Verizon; iPhone 7+ and iPhone SE). The buzz is ONLY introduced when I call into a conference call bridge. Regular calls (non bridge) seem to work fine. Unfortunately this is the primary reason for my use of the app (recording phone meetings on a bridge for transcription). Note: when I tried to leave feedback to the developers using the link in the App Store it bounced me to a web page with only a link to an FAQ. There is a “contact” link on the web page but clicking it only takes you back to the same web page. There is no way to leave feedback and I’m certainly not leaving feedback on Twitter, Facebook, or Instagram. I thought most developers wanted real feedback. Too bad..Version: 4.0.0
✓ TrashI have to do a few rounds of calls for a really important project. Did a few tests before the first important call. Saw that the recording saved. I was so excited about the call (because it was VERY important) and didn’t go back to listen. Over the course of the day I proceeded to schedule a few more calls. Scheduled a call and was super pumped once the call finished. I proceeded to check to make sure it saved before getting ready for yet ANOTHER call and to my dismay the call hadn’t saved. The person agreed to re-do the call tomorrow, so I wasn’t completely lost. At that point I decided to look on the bright side. At least the first call saved, right? WRONG!!! I went back to listen to the call and heard nothing but white noise. It suffices to say I’m very upset with this service..Version: 4.9.1
✓ Won’t work with some providersThis phone recorder uses the conference phone call function of your phone to record. Some UK providers such as giffgaff don’t enable conference calls and therefore the recording is impossible, whether you’ve got the free version of this app or the pro one. Most other recording apps seem to use the functionality and won’t work either..Version: 3.5.2
✓ Not freeWhen I searched through the App Store for a free call recording this one came first, but when I signed up they asked for monthly payments. So this one is not considered like a free one. Thanks..Version: 5.12.0
✓ DisappointingHad an important call to record and all I got was the elevator music and not the conversation. I get that the calls didn’t merge properly but I definitely pushed the merge calls button....gutted. I won’t get the chance to record that conversation ever again. Then insult to injury, there is an automatic renewal after the trial period which was taken out. I’ve now cancelled it but it will teach me to deal with these kind of trials in future. Not impressed..Version: 4.4.0
✓ Malicious Business PracticesThis app works great. If you’re looking for a services of this nature I would recommend this technology. Although I would be very mindful of their business practices and I would review your bill very closely. As a result of an app upgrade I was double charged for over a year. When I rectified the situation the business selectively changed my plan to charge me over $30 per year when I was charged only $8 before the app issue. Customer service is extremely poor. Again, great technology but you need to think about the people you’re doing business with and will they take care of you when they make mistakes. For this company the answer is flat out no. But they will take advantage of you..Version: 4.10.6
✓ Is no longer working! BE AWARELook at this apps Facebook profile to see the amount of unsatisfied customers and no responses. Recording phone calls is no longer working, if you get it to work it drops the recording halfway. Transcripts come for the first two minutes and then nothing. There’s no way to trigger the transcript again. I was using it fine until the last four months, I want a refund if I won’t be able to use this app for the remaining of the time I have left on my subscription..Version: 5.0.4
✓ DisgracefulFirstly you are forced to accept FACEBOOK’s (yes Facebook!) terms and conditions, data and privacy policy before you can use the app (forced sms verification using FB’s kit)... then you are told you cannot use the app until you sign up. Misleading advertising. Terrible app..Version: 4.1.8
✓ Used to work. Now never doesConsistently drops recording after about a minute. Pure garbage app. So over trying to work out why it’s not working. Mobile provider says it does enable three way calling..Version: 5.12.3
✓ Merger option is Not workingI have purchased this app. The merger call is not working I check faq question we have to enable 3-Way Conference Calling on our phone but I ring my carriage they say this option is not available. I wasted money please check with your carrier before you purchase this app..Version: 4.4.1
✓ This app does not workDon’t trust this app. I am a journalist and had two important calls to make for a feature story. I followed all the instructions but the first call recorded only hold music and the second just cut out after 30 seconds. I did some dummy calls to test its reliability and most of them failed. Massive disappointment and inconvenience. Next step for me is to cancel my subscription before the free trial ends ... and never come back..Version: 4.4.1
✓ Took moneyTook $109 without permission.Version: 5.11.3
✓ ScamCharged me $13.99 monthly fee. I cancelled the same day I download the app..Version: 5.11.8
✓ Not impressed - billed unnecessarilyI found it ineffective having to wait for a phone call before having to go into the app to start recording. Also I was being billed monthly without knowing!!!! I downloaded the lite version being told it was free but unknowingly I was being charged $6 a month. Extremely unethical..Version: 3.5.2
✓ Doesn't work on GiffGaffWouldn't be too difficult for the developers to compile a short list of which networks support the call merging required for this to work. It would have saved me (and no doubt others) lots of time. Also the line to the recording number crackles, which leads me to suspect that even if my network DID support call merging, the recording quality might not be too clean..Version: 3.5.2
✓ Simply not workingI ran a couple of test calls today.. 13th April 2020 and followed the procedure laid down in the “how to video” when I made a call all seemed to go according to the video however when listening to the playback I could only here myself talking through Making the call and NOT the actual conversation... I then tried to do it while receiving a call and when my wife called me it simply would not show the merge call button... so I have cancelled the subscription.. but won’t deleted the app just yet..😡.Version: 4.9.2
✓ It’s all about money !!!!If I have to pay for it then it should have told before installing. As soon as I opened It... they want money for upgrading.... I can’t even open it without upgrading. Unethical and kind of irritating....Version: 3.5.3
✓ You got to pay to use it!You got to pay to use this app after you download it. Just letting people know before they download thinking it’s free to use..Version: 4.9.2
✓ Not HappyI wanted to try this app out and did the free trial and cancelled it a day or 2 later. Now it tries to charge my apple account every month and it’s something I cancelled. I try to go into my subscriptions to change it now and only show paid options. I called Apple Support and they said I had to contact developer or pay for a service I never used and made sure to cancel. Now it’s been 3 months where I can’t use my Apple ID to purchase anything for my kids on any Apple Store or ITunes because of this “Free trial app” I had to go as far as creating a new ID and was locked out of my computer for not having my old Apple ID not yet setup for account recovery. This is a nightmare I wish would end!.Version: 5.11.2
✓ Terrible AppYou can’t cancel subscription easily.Version: 3.5.1
✓ False subscription cancellationsThese people are unbelievable scammers. I will be calling and reporting to Apple first thing in the morning. There is no option to cancel your free trial subscription!! YOU CANNOT CANCEL THE FREE TRIALS! SCAM! SCAM! I have emailed them but no response. If you make the mistake of signing up for for free trial, YOU ARE DOOMED!! There is no Option to unsubscribe and they will ignore your questions / cry for help to unsubscribe. Please tell users here how to unsubscribe!!.Version: 4.7.2
✓ UselessThird party call recording apps are useless, just use integrated iphone screen recording.Version: 5.8.0
✓ Do Not Download!!!!!!Even if you cancel the subscription somehow they still manage to be able to take your money. Stay away!.Version: 5.2.1
✓ Do not download this app!!!!!I downloaded this app and realised it wasn’t what I wanted so I immediately deleted the app and cancelled the subscription. However I have woken up to see they have charged me for a full Years subscription to the app even though I cancelled the subscription before the free trial time was over ( with in minutes of downloading in fact ). I don’t even want or need This app and they have charged me regardless. Awful.Version: 4.9.4
✓ MoneyLite Version? Pay Me for the Pro or you don’t find Close-button..Version: 4.0.0
✓ Clunky and too many clicksIve tested this so you don’t have to. First off the outgoing calls are recorded via a landline number it routes you to. You must start the call within the app, which is requiring you to change behavior as well as punch the number you are calling every time. The connection is clunky and you can tell something is going on. However it does record the call As for incoming calls, you have to answer your call. Say “hang on a minute” then call the landline number I mentioned above and then merge. If that works for you, then this app does what you want it too. If you are thinking its way too much effort and interruption, then look else where..Version: 5.10.2
✓ It’s OK but too many stepsThis is ok for planned outbound calls, although I would prefer it to have less steps with that. For incoming calls it’s a freaking joke. Imagine your cell phone rings and it’s a call you’d like to record the call. You have to accept the call, go to the home screen, dial the tape a call number, Waite for it to pick up, push merge call and then start your conversation. The idea of this app is great but the actual operations are very disappointing. Why can’t we just have a setting that we want to record all calls and then we can sort out which ones we want to keep or delete? If that’s too hard, just have a simple option to press “record” before dialing or when a call is coming in. ONE STEP ONE SECOND, Not 5+ Steps that can take as long as 30 seconds. Yes I have timed it. If an app comes out that can do this easier, I’ll switch. For now, I’ll keep using this..Version: 4.10.10
✓ Terrible appClick subscribe and then takes you back to the subscribe screen. You have to hit x then it takes you to a screen with an ambiguous offer on it. There is no means of getting away from the offer screen so you have to wait for the screen to time down. When you try and cancel it comes up with errors. Terrible app and also very devious ways of trying to get more money from you..Version: 4.10.10
✓ Asking me to subscribe but I already subscribed and can’t use itIt asks me to subscribe every time even though J already subscribed. It is basically a scam..Version: 8.0.3
✓ Not satisfied with itI needed it for work, read all instructions and tested it, but it would not work. Contacted support and they also were not able to help. No follow up later. And when wanting to cancel subscription, it is like this really tricky process well hidden somewhere in the iphone settings. I could not find how to cancel the subscription in the FAQs. That alone is already dodgy. And shows they are aiming for people to forget about it and quietly taking the monthly subscription fee. In the end I was never able to use it, paid one month and won‘t see the money again. Not impressed at all..Version: 4.1.0
✓ Ripped off! Charged my credit cardI only wanted the free trial version and they charged me $22 for 3 month subscription. I contacted them and asked for refund but no response. Just automated email responses that don’t help at all!.Version: 4.0.0
✓ Wouldn’t recommendI wanted to trial an app for recording calls. I didn’t get on with this one and forgot to cancel it before the end of the weeks trial. Understandably, that was my fault. However, the fact that if you don’t cancel your trial it then automatically defaults to charge you for a full years subscription instead of a week or a month is absolutely ridiculous! Avoid using this at all costs.Version: 4.9.5
✓ Not freeNot free, after signing up then you have to pay to get a free trial.Version: 6.0.0
✓ What an incredible waste of time and moneyI wanted something that would be professional and not have to interrupt the phone call or put someone on hold to record a call. I guess it satisfied those two criteria but when I don’t want to record a call the app randomly puts my caller on hold and then randomly calls someone else in my contacts. I either have to hang up on the person my phone called (rude) or wait to answer leaving my original phone call on hold with no explanation for doing so (very rude). When I try to hang up on the call I don’t want it often hangs up on both calls. Let’s just say this does not project professionalism. I paid for one month and cancelled three weeks before my month ended…..that’s how worthless it is. I really deserve my money back as I received nothing of value..Version: 5.10.1
✓ Does not workI tried this app first in the lite/free version, and it worked fine but only records 1minute, then I paid for the upgraded version thinking I would get unlimited time as stated. BUT this app has not worked for me at all, nothing, zilch nothing, I'm not happy and feel like I have been ripped off, I have tried support and no reply nothing..Version: 3.4.9
✓ Asking paymentThis app is useless for whom they are looking for free app.Version: 5.12.4
✓ Over 60 mins deletes your entire recordingI had a VERY IMPORTANT meeting at my workplace and it ran over 60 mins and when I went to leave, it indicated I was over 60 minutes. No problem. So it captured most of the meeting… WRONG! I went back in my history to review the meeting and makes notes and there was NOTHING saved even though the screen showed me during the meeting it was recording. This is a very very costly error on my end..Version: 8.0.1
✓ Works nice but!!It works fine on my phone but everytime i use this app to record phone call, the other person on the phone with me asks me what was that??? To record calls this app put the call on hold initially. so the other person would ask me about that. It’s annoying when the other person on the phone is the person you mostly talk with and when you have to answer what was that? Isn’t it possible to not put the call on hold and not let the other person know what is going on while recording calls? I would like to hear from the app developer regarding this. Thanks.Version: 4.1.6
✓ This should have 1 star nowI used this app last year and it was perfect. Didn't need to hit record manually, it automatically recorded all your calls. So, I bought the app assuming it would be the same only to find out I have to go through a procedure every time in order to record? Not convenient at all. Good bye, $$$.Version: 4.9.9
✓ BE WARNED. Recordings are only saved for 6 months.Added comment It does not ID the recording with the phone number for you No where does it mention the 6 month limit to save recordings that I see on this advertisement I purchased from. I like the tape a call program but this has cost me dearly. I have lost recordings I need I was too busy to save them and did not realize it was necessary. If I had known about it I would have rated higher I felt I needed to give only two stars to warn others of the six month limit I am wondering if there is some sort of limit on the number of recordings also because I only have my last 50 available and I thought had had more than 50 in the past 6 months I see new features I would use also that I was not aware of..Version: 5.10.2
✓ Not able to use my phone numberThe apps messed up, I can’t even submit my phone number..Version: 5.12.4
✓ QueryI subscribed to the free trial but changed my mind within a minute and cancelled subscription. Deleted the app. Please confirm if I need to do anything to prevent being charged for a service I haven’t used? The default had gone to the most expensive subscription when I cancelled but the terminology sounded like in 14 days I would be charged and I don’t want that..Version: 4.9.6
✓ UnreliableThe app sometimes stops recording part way through a call without warning. And sometimes it just stops the other caller hearing you when you merge calls. Basically, it’s so unreliable that you just can’t trust it and that makes it no use whatsoever! And it makes you look a bit stupid and inconveniences the other caller..Version: 4.2.8
✓ No recording 😕😕😕I had some important conversation and I start recording the call, but unfortunately, after the call, I open the app and try to listen to the recording and I don't hear anything just beep beep and it says download error. I'm very disappointed and that conversation was very important. I'm on a free trial but now after this experience, I will not subscribe. Horrible experience and app..Version: 4.11.4
✓ This app is awfulBuyer beware. The app does not work, and there is no Support service with this company. They give you an option to email, but they do not reply. There is no option to speak to anyone by phone. I purchased this service this month because I had a lot of very important calls that I needed to have recorded. When the time came to do that, the app did not work for me. I wrote Support and they gave me a reply, and told me how to uninstall and reinstall the app. They promised I would not be charged a second time. That was not true, I could not reinstall the app without paying a second time. I was charged twice for the same month, the app still did not work, and I have written to them four times since then, and they will not reply to any of my messages. I have no way of contacting them by phone, I have repeatedly let them know that I am upset about this, and they still will not contact me. Buyer beware, do not install this malicious app..Version: 5.12.4
✓ ChargesWas charged an annual subscription when only wanted a one month. And customer service pretty much said oh well. Couldn’t tell you if the product is worth it or not. I cancelled on day one and was not refunded any part of a annual subscription. Product is only as good as the customer service and in this case was horrible. To add to the review ... Have been given the run around to request a refund. TapeACall tells me not their problem and I have to take it up with Apple. However publicly they post they want me to contact them so they can resolve my problem which is not true as they just tell me it’s an Apple problem not them. Apple sends me to a place to report a problem to request a refund but tells me immediately it’s not eligible for a refund without even asking why. If I had been notified or asked to confirm a one year subscription before the trial was up before being charged I certainly would not have authorized. Be sure you want this app before you even consider a trial of it because one you are charged you are screwed if you don’t want it..Version: 4.1.3
✓ HghThey said before they give 7 days trial and than they charge me straight.Version: 5.0.2
✓ Usually good but some drop outsIt’s an effective and simple to use app but a little buggy - I’ve used it for the first time 6 times today and 3 of those calls dropped out..Version: 3.5.2
✓ Dont use , No free TrialDon’t use this app . They asked me to add billing info to use free trial and also mentioned that they will deduct charges after free trial duration and free trial was for 7 days. but as i added my account details to start using free trial , they deduct monthly charges from my account same time . So don't use this app..Version: 4.9.1
✓ MisleadingOnly after downloading and requesting your mobile phone number that they informed you of the costs. Then later they informed you that your number will be linked to purchases and ither services. Not upfront with information. I deleted the App as i am not comfortable dealing with companies like this.Version: 5.7.0
✓ I feel scammed. Taking my money over a year and can’t use app!!I purchased this a couple years ago and had been using it regularly. I changed my phone number a while back and since then the app blocks me from using itself! It claims “only members can access our services” when I attempted to tape an outgoing call. They’ve been getting $9.99/m from me for 2 years and a year and a half of that I couldn’t use the app because there’s nowhere to update your phone number. I even downloaded their lite version and attempted that too. It’s been really frustrating and I’m out now a lot of money unless the company decides to refund me for a product that was never able to get used because of a faulty algorithm of sorts that doesn’t offer a solution to update something as simple as your phone number to continue being a customer..Version: 5.0.9
✓ Could not restore my previous purchase/ accountI’ve had this app since 2015. It’s been automatically renewing my subscription ever since. Now, when I revisited it to use it for an important phone call recently, It shows on the app that I’m new to this and I’m back on a trial phase. I would not retrieve my previous purchase or subscription. Hence, i have to subscribe again with the inflated rated. I checked my email and I do not see any notices or messages with regards to any changes. The only email I have is from Apple, giving me a heads-up on the upcoming yearly renewal. Therefore, all this while, I’ve been paying this app for nothing? Developer customer service, can you please help me out here? Thank you. I’ll modify my review when all of this is sorted out..Version: 4.7.0
✓ Secret ChargesI paid for a year subscription, yet when I received my phone bill I have an extra $70 long distance charge. I’m guessing that when I record my calls, it uses a long distance number and charges my account, even after I paid for the subscription. Currently looking for a new app..Version: 5.11.8
✓ I’m authorized chargesThis is a bad “free” app… they start charging your credit card randomly. Don’t get it!.Version: 5.12.5
✓ Failed to recordIt failed to record The most important phone call i made!!! Unreliable. It stuck in processing mode and that is it!.Version: 4.1.0
✓ Waste of moneyIt used to be good but, many issues like 1) drops recording and disconnects the call, I emailed their support who informed as soon as there is any silence it will drop! Wow. So we aren’t supposed to be silent on call even for 1 second. Happened with more than one call before I decided to uninstall. The only way to avoid this is first call the recipient, put them on call AND THEN record and then merge call..Version: 4.4.1
✓ ExpensiveVery expensive.Version: 5.12.1
✓ The sudden fee?! Tape a call pro?I have had this app for over a year when I downloaded it, I did it because I was referred by someone because they said it was free. Buuuut just recently I’ve lost access to all of my recordings because it is telling me I now need to pay a fee. I started out without a fee, I did not receive any alerts telling me anything changed, and I think if this is the case then your company is wrong. I hope this can be fixed when you look at how long I’ve had this app downloaded. Because I do not feel that I need to pay for a service that I was not given a heads up that I would need to start paying for it. Also I do not have tape a call pro, so it looks as though my “tape a call” app and your “tape a call pro” is being forced on me..Version: 5.9.1
✓ Not recommendedI decided to use this app for phone interviewing for my Media business. The problem started straight away. For the first interview which was not recorded entirely I thought it was my fault and I forgot to press the merge button. It happened couple of more times and I was still thinking it’s my fault of forgetting to press merge button. Today I had a very important interview. It took about 28 minutes and when I decided to edit and publish the interview, I realised that most of it is not recorded. Only couple of seconds from the start of interview and around 5 minutes from the middle of the interview is recorded and the rest is not there. It’s a shame. I have to apologise the person I was interviewing again and do the interview again with more reliable app.Version: 4.10.6
✓ SCAM ALERTI subscribed for the 7-day free trial and tried cancelling through TapeACall. TapeACall says you must cancel through the Apple iTunes Store. There was no way for me to cancel through apple because nothing showed up in my subscriptions. Yet I was still charged $60 for the year subscription - by TapeACall! Yes, TapeACall directly charged me $60 - but they make it impossible to cancel your subscription. I will be reporting this to the BBB and other authorities. This is unacceptable. I live paycheck to paycheck. What I’m really worried about now is that they’re going to charge me another $60 next year and so on. I will be fighting this tooth and nail on every front. Hey TapeACall, give me my money back. This is the kind of stuff lawsuits are born from. Remember that..Version: 5.10.2
✓ Charged twice for the same thingI have been charged twice for two times in a row for the same app. I have been using this app for more than two years and this has never happened to me. I had to cancel my subscription and won’t recommend the app to my friends. On top of that apple was unable to resolve the problem..Version: 4.1.0
✓ TerribleWhen you open this app it gives you one option, to sign up for a free 7 day trial that will auto-renew after the week and then charge you £3.49 a month. There is no way to get past this screen to use the lite version off the app unless you subscribe to the trial. This is a scam, avoid at all costs..Version: 3.5.0
✓ HmmNot that easy to use still tryna figure it out.Version: 2.6
✓ Absolutely Rubbish!!!This App doesn’t work! It is clunky and very slow. You have to dial a central number first then dial your call then press the merge button to record your call, three steps to record and the same when you receive a call too!!! I’ve asked for a full refund, this App is absolutely Rubbish! Don’t buy it!!!.Version: 4.9.6
✓ Short RecordingI had a very important phone call, and I was planning to record it so I can go back and write notes. However the phone call recording only recorded seven seconds of it and I don’t know why. This app is not recommended they don’t tell you anything about any error or advise on what can or cannot happen..Version: 5.12.5
✓ No access to previous recordings w/o membershipI enjoyed the convenience of this app for court purposes. However the day when I had to submit some of the recording’s I was unable to access them because I did not renew my membership thinking my recordings would still be available after all I have paid for them. Had no use for the app due to the fact I had all the recordings needed so why would I need to pay for another membership ?!!! Ended up having to pay for it anyways just to get access to my recordings. If I’ve paid for the recording before my membership was over with I believe users like myself still should have the right to have access not pay for another membership just to access the ones they’ve already paid for !!!.Version: 5.11.5
✓ Bad costumers serviceTrying to contact costumer service but they only have a computer or (artificial intelligence) answering you. Both times told me that e representatives will contact me in two weeks and the two weeks come and i get email Saying that they are busy at the moment. Really that many complaints you guys have that cannot keep up with it... the app works fine for me and I love it never have a problem with it so far but recently I changed my phone number and I can’t use the app until my number is changed wish I need costumer service help,I paid the premium for a year and I not enjoying the services because again I changed my number and the app won’t let me change it please contact me or I want a refund back Thanks hope to hear back from y’all.Version: 4.2.6
✓ This app is trash!I have never written a review before but then again I have never wasted money for subscribing to an app before until now. The merge button did not responded to imply that it was activated. It was recording without my knowledge but when I pressed play, all I heard was music. Waste of time getting this and I want my money back..Version: 4.3.1
✓ App isn’t workingThis app needs to remove from App store. Apple should take a action against this app..Version: 5.12.4
✓ No longer worksAs with many other reviews here, the app no longer works for me. I had found Tape A Call was once one of the best recording apps. Since the most recent update to iOS technical problems have arisen. The app no longer records any sound, the iOS keyboard is disabled if you manage to merge the calls and sometimes the call cannot be merged at all. You can see the app appears to be recording, but there is no audio recording at all if the mp3 file is previewed. I am seasoned user of Tape A Call. I’ve used the app successfully in the past without any issues whatsoever. I know how to use the app well. Something has gone wrong since the most recent iOS update. Now the app no longer works judging by the recent reviews..Version: 4.1.6
✓ TapeACallAvoid this app complete scam eventually got my money back avoid at all costs doesn’t even work as they say it should and then they slow time with responses too try run over time too keep your money … pure oxygen thief’s this app should be pulled down by the App Store.Version: 5.11.8
✓ Cumbersome to use and buggyI was trying to record a call and it said it didn't hear any noise! I knew I was on the trial version and wanted to test it out, despite how fiddly it was. You have to call the number of the app, which charges you like any other call, and merge it before you call (or during but then you have to sound awkward as you open the app etc). I've tried other recorder apps and haven't had such a bad experience with a phone recorder. If you want a guaranteed good quality phone recording, avoid this app..Version: 3.4.9
✓ No option to try before payingLooks like there is no option to try before paying or subscribing. Would prefer if it let me try for few calls before starting subscription or payment.Version: 5.9.0
✓ Doesn't workIt doesn't work. I want a refund. Do not purchase this app!.Version: 4.2.11
✓ UselessCollect your all info before mentioning that a subscription is required..Version: 5.12.8
✓ Free Trial Technical Issues-Too Much Time InvovedI have an iPhone X. I downloaded app an set up location. Tried making a call and the app would only call the access country number. I messaged support and got Lawrence. I told Lawrence the issues 2-3 times but he seem to continue with trouble shooting instead of reading the description of the technical issue with app. By the 3 message when I explained he needed to troubleshoot the app instead of troubleshooting my phone and my knowledge of the logistics. He stated he would and asked if I would delete app and re download. I will consider in future because it may of just been a simple glitch or bug that could of been fixed but due the time it took to setup, read, message support, remove app from my iTunes description and write a review; it does not include deleting or re-downloading app to “possibly” see if it works..Version: 4.1.0
✓ Accessibility featuresThe developer of this app and also the app. On low quality. This app is not worth the time to get. It is not coded to work with accessibility for the iPhone. Voiceover does not work well at all. But then again the developers don’t take blind people into consideration. I had very important phone calls. Since I cannot see to write the information down I have lost lots of valuable information. I cannot get this app to merge phone calls at all. My advice to anyone out there find a better app. Because this one’s not worth the monthly fee. Just developer is a very poor low-quality programmer. This company is a disgrace. You would think they would make your apps work with voiceover on the Apple products and make their abs 100% better quality. They do not..Version: 4.10.11
✓ Doesn’t workI was excited to use this app as it was recommended by the transcription service I use (Rev) but after three attempts it managed to only record 1 of the 3 interviews I did and I lost content. An error message occurred after the first successful recording and there is no indication of why. Totally bummed..Version: 4.1.0
✓ A$5Don't buy this app, will take you're money in a cheeky ways.Version: 3.4.7
✓ Not free AT ALLForces you to purchase, even though the app is listed as ‘free’. If you download this app, you will be forced to pay money… Also - free trial will still charge you and won’t actually give you the free trial. :(.Version: 5.10.1
✓ Got scammed!Download this and cancelled on the same day - within the trial period and still got charged! False advertising there is no trial period. Tried to claim it back but haven’t had any luck. So frustrating..Version: 5.11.0
✓ Didn’t record call.I had used this before and it seemed to work okay but I had an extremely important call that had fo be recorded and properly merged the calls and it even shows on my call log that the call lasted 46 minutes and merged. The call never showed up in my app. They have zero live customer service. The chat feature is a bot and asks very generic questions and sends the transcribed issues to the support team and will follow up in 24 hours. This makes zero sense especially in urgent customer service issues. I wouldn’t trust this app to record all of your calls properly. Customer support is not readily available. I paid for a year of call recording and am very disappointed that I wasted my money..Version: 4.8.1
✓ Recorder stops recording after 3 minsHi please I need this fixed ASAP or a refund of my money . I am doing an interview for my Thesis and the recorder always stops at 3mins ? I can’t keep calling my participants back to record . Imagine how many recording I would have to listen to, in order to get it transcribed . Pls sort out now or refund my money..Version: 4.7.0
✓ Complete waste of moneyI had a very important interview to record and after carefully following the instructions and making sure I’d merged the call, was left with no recording other than 2 minutes of beeping. I contacted the company who told me I hadn’t merged the call properly. I had. I made sure I had. I now have ring someone up again to re-ask questions about their traumatic experiences with PTSD, which in turn will probably trigger their PTSD. Thank you TapeACall..Version: 3.5.5
✓ TapeAcallApp does not do what the instruction video suggests it should be doing. Please ensure you dont charge me. You will be taken to task and I am relentless. Cheers SP.Version: 4.0.0
✓ Good but a couple thingsI received a discounted offer a few days into using the app as long as I paid for the full year. I paid and realized that transcriptions did not come included with the package I bought, turns out they are an extra charge. Annoying. No info on the calls that are recorded - no phone #, very little space to leave any notes about the recorded call. No ability to paste in numbers on the dialer screen. It’s a little thing but annoying it cannot be done. I don’t take any stars off for the way calls have to be recorded, that is an IOS limitation and is fair. But those 2 issues should be addressed..Version: 5.12.1
✓ Not a free appClassic bait & switch scam. Not a free app, it’s a payed app with a 7 day free trial period with all the auto renew/subscribe if not cancelled. Didn’t go passed the “subscribe” screen so may very well be a great app if your willing to pay the $42 (or equivalent in your currency), not what’s advertised though.Version: 4.4.1
✓ No zero stars optionDoesn't work..Version: 2.0
✓ Voice service needs improvementI tried this app for a week. It’s features are on par with other apps in this category. However, VoIP network is clearly leveraged for the recording leg of the call and the quality is very poor. A lot of jitter and distortion were introduced to calls, so much so that it at times made it difficult or impossible to understand the other party. I experienced the issue on multiple calls and verified it was the recording app\service by speaking with one party first without connecting to the service but then later starting the recording. It would completely meet my needs if network improvements were made to provide better quality of service..Version: 4.10.16
✓ Kept dropping callsWith this app you have to merge 2 calls. It would keep dropping the call with Tapacall but not the one with the call receiver. As a result I had to keep putting the person on hold to reconnect Tapacall. This app only had one job..Version: 4.2.11
✓ DisappointedI bought a three-month subscription back in feb 2018. It started off okay but then after a few calls starting going out at around 2 minutes. The person on the other end couldn’t hear me. So most of my calls are the other person saying, “Hello. Are you there?” for a solid minute. It is very frustrating. and then after about 2-3 minutes the call comes back and the person on the other line can hear me again. But some people don’t wait that long and hang up. So it defeats the purpose of this app. I started recording conversations on my ipad instead (call on speaker and record a video on my ipad). Also, once the subscription ends, there is no way to go back and listen to my recordings again. That is just bologna!! I paid a decent amount of money to record conversations. I should be able to keep the conversations that were recorded during the months that I had it paid for..Version: 4.1.2
✓ Lost my recordingI think it is a terrible site app when you record a truly memorable image voice recording of your mother and expecting the recording to be there only to find out after my mother died that the recording was no longer there on the app. There should have been some kind of warning sound or otherwise that these recordings which was really precious to our family was permanently gone. Sincerely Broken hearted.Version: 6.0.0
✓ ?So where is this code that was supposed to be sent? Not worth the download.Version: 4.0.0
✓ Doesn’t allow free trial without paymentIt’s fair enough if the app developers only allow trial after payment however the statements on iTunes Store and within the app are contradictory, one states would only bill after the trial period is over and the app states payment would be taken as soon as purchase is confirmed..Version: 3.5.2
✓ Horrible (do not buy!)The app calms to easily record calls. But only after you pay $30 for a year, and also get charged $5 for a mouth, at the same time. You find out it is not easy. You call separate numbers you have have your in coming call hold while you merge calls, ... hit this button..call this number... and when you finally record a conversation, you play it back to hear a recording that sounds like a 1942record player with a bad needle. I canceled and deleted the app the same day I was cheated in to paying for it.. but they got the money, and any business that bills you for month and year along with misrepresentation of product to get your money, that all they care about.. DO NOT BUY!!!.Version: 4.2.11
✓ Does not work/ Free trial deceptionI decided to proceed and continue with the 7 day free trial “offer” that would only be available if you purchase the one year subscription (the most expensive option oddly enough. Well after using the Touch ID verification, I was billed instantly. Although I tried to go through apple to request a refund, some of you may know how their automated checklist makes cases like mine impossible to get a refund. Anyway I didn’t think it was much of a big deal considering I have used the app in the past and it did work. I thought I would use it more often now that I have a one year subscription. But guess what? IT DOESN’T WORK! It automatically disconnects once you try and merge the call to start recording. So don’t get scammed into this. Here I am short over $30 on something completely useless. But I am going to make sure that the one year subscription I paid for will be devoted to each day of exposing this scam until my subscription expires in over 300 days. That is until they beg me to accept a refund.Version: 4.8.0
✓ Not working - Help to Delete SubscriptionHi After an hour of testing this isn’t working, I’m on my first day of the free trial and would like to delete my ongoing subscription. Can you please help I’ve gone to Settings/ITunes & App Store but can’t work it out. Thanks.Version: 4.1.5
✓ No longer works for Verizon CustomersI have been using this recording device for a few years now. At least three to four years. It worked really well. Then intermittently, I started having issues with the merge button. As soon as the call would be merged it would disconnect my call. I use this app almost daily for very important calls. When I first started experiencing this issue, I was told to use another US call in number and yes, that worked a couple of times, but now I’m being told that in order to solve this issue is to uninstall TapeACall and do a soft reset on my phone. Whatever that means... I would lose my work recordings I use on another app. All court procedures. No way, it’s not worth it. Why would anybody in their right mind would reset their phone to continue to use this App. I think it’s pretty ridiculous to expect your customers (Verizon only) to reset their phone. Bad enough when your phone company tells you to reset your phone. Bye TapeACall it’s been real, but I will have to find another reliable app. But it is an awesome awesome app. Just doesn’t work for Verizon customers who won’t reset their phones..Version: 4.2.6
✓ Why Robokiller ad link in paid version?I bought the Pro version and it has worked well so far. Every time I open the app, I see an advertisement link for Robokiller (which I already use and pay for). Why are you showing this ad link to paid users, especially to those who already bought Robokiller? I am used to ads being removed when you buy the full version. I'd prefer that the paid version not clutter up the interface with ads. I also notice that the screenshots in the App Store don't show the ad(s) on the app's main screen yet it is there in the app itself which feels like deceptive advertising..Version: 3.5.2
✓ Doesn’t work.Bought an (expensive) subscription just before end of January. Went to use it the first time Feb 2nd and it didn’t acknowledge any subscription. Couldn’t make anything work. Wasted a very expensive subscription. App doesn’t work..Version: 5.8.0
✓ !!WORST APP EVER. THEIFS!!I downloaded this app for literally no longer than 4 minutes and deleted it because it looked to bad. Little did I know they would be STEALING MONEY FROM ME. This app isn’t even on my phone and they took $42 out of my account. I can’t pay my hospital bills now. DO NOT DOWNLOAD THIS APP EVER. STAY FAR AWAR..Version: 4.2.6
✓ App did not record my my callAs I followed the steps to record my call given by the video as soon as you download the app and hook up your debit/credit information (which was I believe, a bit over the top for wanting to try out the app and only way you can try the app is by linking your card info to even start the free trial...) I made a call to a auctioneer’s right hand man for a registration title because they’ve been taking too long to give me my license plate and I wanted to use the call as leverage; long story short. The call didn’t record I could only hear me moving the phone for the first few seconds and the rest was just empty space on the recording. This wouldn’t recommend this application to nobody. Sad that this is the only application being bumped up to the top of the list of the recommended list for recorded calls applications. Hopefully they could fix this problem. Until then I leave them a 1 star rating. Thanks.Version: 4.2.6
✓ Used to work every time now it fails constantlyI don’t know what’s happened to this up but I used it for years with no issue. In the last two weeks it’s failed me every single time. The recording plays hold music, the call won’t merge, when it does merge it will drop out. It’s very buggy and I’ve tried absolutely everything to fix it. I even contacted my provider to make sure my three way call settings hadn’t been changed. They reset them and still nothing. Really disappointing I’m a journo and rely on this to record interviews. I’ve had to go back to a hand held voice recorder and putting my phone on speaker until I can find another app which is very inconvenient..Version: 4.4.0
✓ Don’t give your numberAsks for your number and then once entered it says you have to pay. So you give them your number in return for nothing unless you want to pay. Which without a free trial I wouldn’t bother.Version: 4.1.0
✓ SOMEONE PLEASE HELP ME I LITERALLY CANNOT RECORDLiterally as soon as you enter the app it pops up with a premium features screen and there is actually no freaking way to get out of it. When you click back it takes you to another premium features screen and on that screen there is an x. At this point, you might be thinking that you can click the x and you will be able to start recording but NO. WHEN YOU CLICK THE X IT TAKES YOU BACK TO THE PREVIOUS PREMIUM FEATURES SCREEN!!! Am I doing something wrong? Or do I literally have to pay to actually be able to record. It’s so frustrating because it shows the record screen for a second then instantly goes to the stupid premium features screen! I have no clue why no other reviews have mentioned this. If someone is reading this please please please help me as I haven’t even gotten the chance to see if the app is actually good or not because I literally can’t record on it before it tries to get me to misclick the membership button! If someone helps me I will do a second review on the actual app but until then it is unusable for me..Version: 4.10.16
✓ Tricking people to false stepsThey trick people in their game! Do not trust this it’s not free and they ask for ur personal info and then try to register you for a year contract with ur credit card, in order to have it free for a week u need to register forOne year and then cancel ur subscription just hustle for nothing when there are free apps !.Version: 5.0.6
✓ Does not work with EE UKIt has to merge your call with the apps control centre number and there number acts like a voicemail service and records your call which you can access the same as a voice Mail. It would be great, but EE do not allow merge calls on its network because of data protection and fraud. So basically the app will never work as it can’t merge your call to the apps number to record anything. POINTLESS APP and they don’t even tell you it’s illegal to record calls in the UK now and EE UK do not allow call recording. Waste of money! I feel like to just threw some money down the toilet. Plus all the positive reviews are fake. It’s obvious they are because once again UK networks do not allow this as an option so nobody can use it, so how are there people saying it’s a great app? They are fake. 😂.Version: 5.0.8
✓ How to cancel ?Hi App’s developers , I have left 6 days of trying , but it seems I choose 1 year option. I thought I could record not only phone calls, but Viber, Whatsupp as well, unfortunately no, so the app did not meet my requirements . Please advise how to unsubscribe ..Version: 4.0.0
✓ Title change bug fix needed.When changing a recording title it does not show change until you click on either All or Calls (whatever tab is unselected). Easy work-around but very irritating the first time you use it and the title change keeps disappearing. Rule number #1: Fix the bugs the show up upon customers first use and irritate your customer during their first experience. Especially trivial-to-fix bugs like this. There's a tendency in the industry to mark these type of bugs as "minor" where they then get shoved down and never fixed—but the impact to your sales and customer satisfaction is actually major.) -Retired Senior QA Engineer (Intel/EMC, many others). Fix this bug and I'll write you a better review..Version: 5.11.6
✓ SuggestionsIt would make it a whole lot easier if you could make the app either automatically or connect to an incoming and outgoing calls, prior to accepting or answer it. I don't like how you have to wait for the call be be answered before you can start your Conversation. I find this an inconvenience for the purpose of this app. Especially when you pay yearly..Version: 3.4.9
✓ Didn’t WorkPurchased this again to use for a very important business call, when the call came in, the app didn’t work and it was too late to download a new one or get help. They would not give me a refund so I paid for it for nothing, wasn’t able to record the call and they wouldn’t give me a refund. I have used this app successfully many times in the past but they updated it and the new update has not worked at all for me. Purchase with caution..Version: 5.12.2
✓ UselessDont use it waste of time and money.Version: 5.12.2
✓ Not free!Can’t record. An endless loop of choose subscription, allow notifications then enter email address! This is a SCAM!!!.Version: 3.5.4
✓ ScamScam.Version: 4.1.0
✓ Good looking; doesn't work w/ GrasshopperI am placing business calls from my personal cell phone. So I set up a separate phone number through Grasshopper. I then was hoping to use this tool to record my calls so I can work on improving my sales calls. Saw this, and hoped it would work, it doesn't. So I I installed it. Reason I still gave it 3 stars is because of all of the recording devices out there this is the best one. That being said: 1. it doesn't work for my purposes. 2. Their online 'bot' customer service is a joke. 3. It forces you to sign into the agreement to subscribe before you can even try it. It is a dumb move..Version: 4.4.1
✓ Irredeemable100 dollars for an annual subscription?? I can’t just use the app for free?? What’s the point of being a free to download app, I could get a Netflix subscription cheaper than this.Version: 5.1.0
✓ Really unethical practiceYou took my number and then tell me that I have to pay for it , I want you to pay me to take my information . My information is valuable to me (aka my number). I am a UX designer and this is a bad experience and infringement of my privacy without anything in exchange.Version: 3.5.2
✓ Great when it works but very unreliableWhenever I try to merge calls and it works, the call recording quality is fantastic and the transcripts are very good too. However, as outlined by other reviews as well, when trying to merge calls, it sometimes hangs up on the person I’m speaking with instead of merging. As such, it’s too unreliable and the good recording quality is not worth me accidentally hanging up on someone. This would be a good product that I’m happy to pay for if the call merge success rate improves. For now, I’ll cancel the subscription..Version: 5.1.0
✓ ReviewQuite a good app however on occasions I wish to record a voicemail/message and this function has to be configured differently..Version: 3.3
✓ Like a trapI unintentionally bought this app and now there’s no option for me to cancel my subscription for next year. I don’t want to be charged another $42 for a poor quality phone recording - can the app developers please remove my subscription from this service so I’m not automatically charged again?.Version: 4.10.6
✓ To many issuesUnfortunately does not work, I Had high hopes for this app, I use to record so I don’t miss information given in call for my clients, when some calls you you miss half the record time while the app decides to kick in, was unable to get it to automatically work so have to manually call the app number while half on call by time it connects half call missed, requested a refund and it was denied by Apple, appealed and still denied, and charged for the whole year, can’t use and won’t use.Version: 5.12.8
✓ Not Possibly UsefulIt takes many clicks in different apps and you have to put the person you want to record on hold first to call and merge in their recording bot. Useless. I am not having a problem with three-way calling like the developer keeps insisting. The problem is that their product requires you to put the person you were trying to record on hold and then make a three-way call and then merge the call in order to have a recording. The developer replied that it’s probably an issue with my carrier and three-way calling but that’s not the issue. Your crap product is the issue. The app developer will tell you they have a three-step process for recording calls but that’s actually a lie. It does not work. It is seven clicks in three different apps in order to record a call. No matter what the developer tells you that is the truth. Stop trying to comment on my review with lies to make your product look more functional. That is not how your product works. Your advertising is misleading. In fact it’s a flat out lie. Your advertising says your product will automatically record all incoming and outgoing calls. But that’s not true. Automatic means I don’t have to make seven clicks on three different screens in order to make it work every time..Version: 5.11.8
✓ RubbishThis worked extremely well on my iPhone 8+ after purchasing it. As soon as I changed to an iPhone 11 that was it. Can’t get the thing to work for the life of me. I rang one client 3 times to get a recording but the stupid thing just records bleep bleep bleep no matter how many times I press the merge button it just records bleeps every 5 seconds. Just cannot get it to merge. I looked for ages and thought I got the solution but not anymore.Version: 4.10.11
✓ Don’t bother. Total rip-offI couldn’t get the app to work. On tapping ‘record’ when opened, I’d get the uk number to call and on either tapping it, or cancel - it would cut my caller off. It appears I’m supposed to call my provider (O2) to enable conference calls & then it will cost me 15p per minute to record. No thanks. What a total rip-off and waste of money this app was. Save yours and look elsewhere. *update Customer services have refunded the cost of the app with no bother. (If only all companies were as good). Shame the app didn’t give me what I needed but thanks anyway.Version: 4.10.2
✓ Waste of money!!Could not get this recorder to record voice calls incoming or outgoing so a waste of money..Version: 5.7.0
✓ Traps you into automatic annual paymentsDo not download this, I’ve had a nightmare with this app, this app has been set up as a automated direct debit from my Apple account, I never actually got to use it but it clearly has my details, as it’s taking money out as a direct debit. When I go into the app it doesn't seem to recognize me, and keeps asking me to set up a new account to get into it,I can’t cancel or delete my account, because it apparently doesn’t exist I’ve had a nightmare trying to get this blocked out of my account and refunded..Version: 4.10.5
✓ ShadyThey are making it very difficult/impossible to delete my account. I have to chat with a bot and can’t delete my account without providing information I never gave them to begin with. More shady practices by a Facebook owned platform..Version: 4.2.0
✓ Does not workOver two years of paying the subscription I've never managed to get this app to work. I have contacted support but even so their advice did not make it work. All I get is a blank recording with beeps every 30 seconds despite following instructions to the letter. I will soon delete this and look for something that does work..Version: 4.2.11
✓ PoorI can’t comment on this app because I haven’t used it yet, but I see there was 1 complaint from 2 years ago and the developer hasn’t even bothered to respond. Doesn’t say much for the App or the organisation that produces it!.Version: 4.10.16
✓ NOT USER FRIENDLY AT ALL !!Accidentally purchased because the app was not very clearly detailed on purchasing methods . Hard to use . Odd phone number for New Zealand downloaded with app that makes no sense . Have requested a full refund..Version: 5.0.7
✓ Don’t work for the things I am really needing to doI’m in the middle of a phishing scam and I am trying to get it all recorded on the app here , but I’m trying to get it to come on and I am really shocked that they didn’t get how I was acting so , blahhhhh!!!! Hey if you’re going to get it to play with I can give it a couple Starr’s from my heart feeling bad about having to go to you and tell the way it would never come on and I don’t have merger for some reason when I’m using my phone and I have my number and their number going then I’m fumbling around trying to get the apps phone number merged into each other however I am really thinking about just using my second iPhone to merge as one and then I will get it to record it using my microphone on my iPhone or recording a message but I’m sorry I’m not going to pay for the app then not even have it working at all!!!!hope you fix this app and get it to work as well as you say it does, but it does not!!!.Version: 4.9.7
✓ Beware of scamIt says 3 day Trial then pay but it took my money instantly snd the app is trash calling apple to report this.Version: 5.12.8
✓ It doesn’t workI’ve used Tape A Call for a couple of years now without problems. However, the latest version has failed me. I’ve tried to record three calls this morning, and although after each one I receive a ‘Your recording is now available’ notification, not one call recording is saved in the app. So disappointing for an app I pay good money for and rely on for my work. Thanks for nothing Tape A Call..Version: 5.8.0
✓ Disabled me from recording a critical conversationDue to persistent and relentless adds it hindered my ability to record a call from my dying father who lives across country and that I may never have the chance to see again. I got on the app and could not access the app without purchasing it, when I clicked the “X” it kept putting me to more adds to pay for the premium version, so much so, out of desperation I bought the membership in hopes to catch what was left of the call, it failed me deeply, the pain I felt from this app afterwards was so intense that I have allowed myself to calm down before writing this review so I could come from a place of sincerity more than just pained emotion. After, saving my messages I have on here- I am deleting happily..Version: 5.8.0
✓ ScamDon’t download!! Once you download, if you go to your subscription page, there is no option to cancel subscription! You can only renew. My subscription is coming to an end in 2 weeks so I tried to cancel but can’t. Tried to contact the developers but the link doesn’t work..Version: 5.11.8
✓ Better than others but still has issue!Hoping I can get in contact with the TapeACall team. This App is better than others I have found as it actually records your call and is less buggy. However, I am using the trial and the app cuts my phone calls short. Recording the first few mins and then ends, thus I have to phone my contacts again without the recorder and apologise for ending the call... bit awkward. Would love to fix this as other than that, it is perfect..Version: 4.4.1
✓ RefundWithout any notice my account had been debts need a refund. I don’t need to continue any subscription or use this app..Version: 5.1.0
✓ ImpossibleCut my calls with my interviewee every time I tapped merge call. Tried three times and it ended their part of the call each time. Very embarrassing and frustrating experience..Version: 5.10.0
✓ Scam appNo free trial. Was charged instantly.Version: 4.11.3
✓ Worst App ever!I tried using the trial version first but unable to add a call !! I removed all my details and logged out and deleted the app as well. But today I am charged for something which wasnt even useful a bit 🙄.Version: 4.1.0
✓ Do NOT use!Don’t use this app! If the other person you are calling/trying to record has a smart phone, it displays on their phone that they are in a conference call! They also keep trying to bill you even if you uninstall the app! Make sure you remove your billing information from the Apple Store!!! I tested this out with my friend by calling her phone, which she said came up as a conference call and that my voice was so choppy and distorted she couldn’t hear me, and it appeared this way in the recording too, however I will say it recorded her voice with no problems! But when we’re in a normal call without the recorder, both ends of the call are crystal clear. This app totally defeats the purpose of call recording if you need to record someone without them knowing and there’s nowhere in the app to cancel the free trial so you don’t get billed for a membership after the trial..Version: 4.2.5
✓ AvoidI've used a number of (free) voice recorder apps and this was easily the worst. It kept failing, not recording at critical moments and failing to do what it says in the instructions. I got a refund from Apple but save yourselves the bother. Audio Recorder for the Mac is much better, more reliable and free. Notably the app developer doesn't bother to reply to complaints either..Version: 5.2.0
✓ Not happyHad an important call to record over a work dispute, did a trial calling a friend to make sure it worked, then made the call i wanted to record. there was someone else talking on the line other than the person I called and a delay in hearing what the other person was saying by a couple seconds - he noticed it and it made my call look very suss. deleted the app and cancelled the subscription- once cancelled they offered it to me for half price. it’s a rip off at that. waste of time..Version: 5.12.7
✓ MrWaste of time , have to buy full version to listen for more than 30 sec.Version: 2.6.1
✓ Too complicated to use, find another alternativeYou have to ring a number and merge calls every time you need to record something. Not at all useful if you get a call and decide you need to record it after it’s already started. Time consuming, complicated and not worth the price they charge..Version: 5.12.7
✓ Limited to phone calls. Cannot record whatsapp calls.Just downloaded the free version and have delated it already. It only works for phone calls not calls made through Whatsapp etc so is of very limited use to me as my calls are long and often overseas..Version: 4.1.6
✓ Locks access to recordings made under paid subscriptionBeware that this app will lock you out of recordings made during your paid subscription period. I’m a journalist and had recorded several interviews under the paid subscription only to go back a couple of days later and find that I could not access them at all. This app holds your content hostage until you pay another month’s fee. Overall, the function of the recording is OK. But if you don’t immediately download the file (or if the transcription feature doesn’t work right away) and your subscription ends, then you’ve wasted your money/time AND lost access to your recordings..Version: 5.9.3
✓ XxxxxOkay, not quite what I expected, still trying to get the hang of it,.Version: 2.5
✓ JokeI haven’t been able to record phone calls since January 8. After explaining that I’ve been using the app for years I get instructions from “Ihar” on how to record phone calls with the app. I recieve an apology. Am asked to provide my phone number and carrier to look into my query. Then I’m given instructions that don’t work. Ihar gave me a number for New York despite the information that was given that would indicate that I’m from Canada and the province, and the city. So 10 weeks later the app still doesn’t work, but of course I’ve been charged every month since January, regardless. Now I’m being told that you’re currently restructuring your Customer Support department to deliver a better service. I want my money refunded for the last three months and somebody to deal with that has a clue about the world outside of India..Version: 8.0.2
✓ Unreliability makes this app worthlessI downloaded this to record some conversations for evidence purposes. I tested it and it worked fine, however on the crucial conversation it ran through the entire call but recorded nothing. Just a blank empty file. I would have been happy to pay for this if it worked, just glad I'm on the trial version, which I'll now cancel..Version: 4.2.3
✓ Frustrating no international number optionBought app to record international phone call for journalism - can’t record international number - so annoying and frustrating please fix ASAP.Version: 5.11.8
✓ Not free!Requires you to give your phone number which I assume they will keep, and then gives you option for a free trial. After which you need to pay. It is not a free app. Next time this should be in the home page of the page when downloading. I would like you to remove my number from your database. Thanks..Version: 4.10.13
🙂 TapeACall: Call Recorder Positive Reviews
TapeACall: Call Recorder works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact TapeACall: Call Recorder.
⛔ TapeACall: Call Recorder Problems