Hawaiian Airlines App Positive ReviewsHawaiian Airlines, Inc.

Hawaiian Airlines Positive Reviews

4.7
4.79579 star

Total 21 Positive Reviews

Hawaiian Airlines App User Positive Comments 2023

Hawaiian Airlines app received 21 positive comments and reviews by users. Can you share your positive thoughts about hawaiian airlines?

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Hawaiian Airlines for Positive User Reviews

Easy PeasyI am not a tech or millennial and got it done on the first try !! Cheers.Version: 2.7.1

Great, but Needs ImprovementOverall the app is wonderful. I find it’s ease of use and ability to purchase any checked bags of mine a benefit when traveling on Hawaiian airlines. It makes my airport trip so much easier. However, this review lost a star because when I signed up for notifications, I received 200+ notifications about my flight which was 2 days out and I couldn’t check in. Hoping that bug gets fixed soon. Other than that it’s a great app and I recommend if you are flying Hawaiian..Version: 2.5.1

Great appThis is one of the only apps that lets me check in without it saying I can’t. It also gives me notifications about my flight which is very convenient!!! I love this app!.Version: 3.3.0

Update is not user friendlyYou can check status, but no longer can book your flight or search for flights! Why would you update the app to do less? When you get routed to the browser you have to enter in all the passengers and on the app before it was saved and I just had to click on the people I wanted to add and it would add their HM number and information. When this is fixed I will update my rating..Version: 2.0.4

Good, could use some improvements, but goodThe in flight entertainment was pretty good considering it was on a 10 year old phone and has had many injuries, but I do really enjoy this during the flight, my last flight with Hawaiian airlines (Portland-kona) was a 6 hour flight, but I was able to entertain myself with the movies and TV shows, I would also really like to ask, does the A321 ever plan on getting a TV on the back of the seat like the Airbus A330? (my brain going aviation geek mode), and the same question with the Boeing 717, even though it is used for island hops, you could be going from Maui to Honolulu and it could take I don’t know, 3 hours cause of a weather delay or something. Dang, I got really off-topic, but very good app.Version: 4.0.1

Can only use US credit cardsI am in a USA trip from Australia. Checking in on the app for a flight I struggled to pay for checked baggage because it wouldn’t let me choose a country my card is from. It only let me choose from the list of US states. AA, United and Delta all allowed me to pay because they let me choose which country I am from. Other than that the app was good..Version: 3.1.0

Upgrade list issueAloha! I use the app almost weekly and I generally find it very easy to use. I wanted to report a small glitch - I’m not sure this is the place to do it but I couldn’t find a better place :) I think there is a glitch for Pualani Platinum members who want to be on the upgrade list. It works fine through the app once you’ve checked in with a standard seat however; if you’ve purchased an extra comfort seat (example - exit row) when you go to upgrade list there is no option to add yourself to the list. This means, you don’t get a chance at 1st class. I understand this is a first world problem but, I thought you’d like to know since it affects your customers who fly very frequently! In general, love the app, it’s a great addition to your customer service offerings..Version: 2.8.1

Great new upgrades to the appYou have to understand that this app currently is mostly a check-in app. For that I give it 5 stars. It makes checking into flight extremely easy. The new design of the app is seamless. Each feature is easy to find and easy to use. A new feature to highlight is the detailed map I found this as very useful. Only a few airports on the app at the moment, but it has made it easy to navigate my home airport (HNL). For I am a person who does not spend that much time at the airport. I believe with future updates this app will be one of the best on the market. The attention to detail is great!.Version: 2.0

Much Better but Where are Miles?!Omg this is such an improvement from the last app. The FACE ID is an awesome upgrade! It doesn’t crash like the last app did while logging in! Much more clean and organized! Thank you! I would’ve given it five stars but my only gripe is that as far as I can see by looking thru the app, you cant access your miles and track your buildup of miles for Pualani like the last app did wonderfully! Please bring that back! Kind of important and weird that none of it is included in this app?.Version: 2.0

CC infoCan’t accept a Canadian address for the bag payment..Version: 2.6.0

Upgrade buttonThe upgrade part never works.Version: 3.4.1

No other country supported in app purchases except USI can’t pick a province. Only states listed. No matter, I was able to select Alabama and my credit card went through. But seriously. Can you fix that? Did you not want international customers???mahalo.Version: 3.3.0

Great App/ Great AirlineGreat, great great!!.Version: 1.1

GlitchyI utilize all airplane travel apps for faster check-in process, but lately the Hawaiian Airlines app has been very glitchy since it’s last update. When trying to log into my Miles acct on the app, I keep getting a message that says cannot find my account - However, when I go to desktop website I can log in just fine. I have double checked my password & username/Mileage number is correct, tried to reset my password multiple times but still experiencing same issue when trying to log into app..Version: 3.3.0

MahaloI’ve always tried getting the best deal over to the Hawaiian islands booking with other airlines and than every time asking myself , why did I do that . Always a issue spending time on the phone with the airlines after my wonderful trip. 6 years ago I looked at Hawaiian airlines and have never looked back not only do they fly direct from Boston but the hot food , delicious and free I fly couch , the stewardess are spectacular I’ve never once had a bad flight and the prices are a few dollars cheaper than my hunt for a bargain years ago. Thanks Hawaiian airlines for making my flights over the year pleasant safe , fun.Version: 3.3.2

Best airlinesRegardless of how many KARENS N BILLS there are in this world complaining about every flight etc.. I wanna take this opportunity to tell you all at HA MAHALO’s for all the luv n aloha u give us every flight.. things happpen but the crew to Austin, LA, San Diego have always been to to myself n family n friends.. if everyone jus obeyed the guidelines it would all be smooth.. so things happen, get over it.. u made it safe to your destination.. be humbled u got there.. I hear these people complain all the FREAKN time… stay home or get on a cruise ship.. but stop complaint and enjoy the freedom in the air😂😂😂 Hopefully one day I’ll get 1st class all the time for life😃😂🤣😘😘💪🏾💪🏾haahaaaa.. appreciate the Alohazzz n kindness.. keep doing wat u all do.. SHARE DA ALOHA, IT’S FREE TO EVERYONE..🤙🏾🌴.Version: 2.6.2

Bag charges for no US travellersYou need to accept credit card charges from countries other than USA. We live in Canada and the states doe not permit Pntario.Version: 3.3.0

Finally figured it out…I have had my login error out so many times and have had to change my password. Since you can’t use old passwords it’s making it extremely more difficult and exceedingly more frustrating for me to justify even keeping this app. I was told to use another browser which I though was strange since it’s the app giving me problems not the website login. Apparently I’m the only one having this issue but I’m not going to keep changing my password because the app can’t recognize my login even though the website does. *UPDATE* I figured out that unlike most (if not all other) sites I use, this one automatically begins the password login with uppercase. I’m so used to having to “manually change” any letter from lower to upper case that I didn’t realize the app automatically began with upper case and so each time I tried to login (my password begins with a uppercase letter) I selected the shift which in actuality made it lowercase. Been so used to doing it one way as force of habit I didn’t realize it was my error..Version: 2.5.3

Adding checked bagWouldn’t let me add luggage and choose a canadian province.Version: 2.7.6

No Canadian provincesNo Canadian provinces when putting in billing address on website.Version: 2.6.2

First time userI seen the reviews and ratings but also seen the changes and improvements done over the past year. I wanted to book flights for inter-island and I can say that I’m very satisfied with the ease and use of this app. I experienced a network error during the booking process and ended up starting over. I noticed the seat I first chose was no longer available so I chose 1 seat behind, could this be a bug due to a network error? On my flight back I noticed that no passenger was in that seat I initially chose..Version: 2.0.15


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