4.8
4.85391 star

Total 17 Negative Reviews

Sky Guide App User Negative Comments

Sky Guide app received 17 negative comments and reviews by users. Can you share your negative thoughts about sky guide?

Please wait! Sky Guide Facebook comments loading...



Information Outdated and IncorrectThe information is outdated. New Horizons flew past MU69 week’s ago and Humanity Star reentered the atmosphere in March. Some of the information is incorrect too. The supernova that created the pulsar Geminga was never recorded (Sky Guide refers to it as SN 347) and Alpha Centauri is not the closest star to the Sun. Some of the confirmed exoplanets should be included too, such as Proxima Centauri B as well as all of the objects in the NGC and TYC catalogues..Version: 7.1

Not as good as it used to be.I have had the full version for a long time. Now very few objects appear to have identification whilst flying over. 10’s every night with no info not even a name. I have Flightradar24 pro so I know they are not aircraft. Shame as I love using the app and telling my grandkids what is flying over us..Version: 6.7.1

DISAPPOINTING CUSTOMER SERVICEWhile the app looks beautiful it has trouble calibrating location. I contacted customer service and the response at first was good. They gave me some suggestions but when this did not work, my emails went unanswered. Particularly disappointing considering I was dealing with the co-founder. AUGUST 20 UPDATE - After my initial review the co-founder emailed me with some questions. Since then, absolutely no contact after a few weeks! UNFORTUNATELY THEIR CUSTOMER SERVICE IS A JOKE. At this point I will cancel my subscription..Version: 6.7.1

About Sky GuideI find this app very interesting and informative about the night sky. I only use the app for looking at planets but I enjoy it. One thing the app could make better is the view. I would love to see a close up view that is worth 5 stars..Version: 7.1

Needs tweaking for Southern HemisphereWhen I tap the compass icon, it immediately spins around to the diametrically opposite direction- northeast becomes southwest. It would be great if it was more reliable..Version: 6.7.1

Keeps quitting??Love the app, but after the update has a glitch where it won’t let me open it. :(.Version: 6.5.1

Doesn’t line up properlyIt’s an interesting and visually stunning app, but it wasn’t lining up with the stars properly and was giving us the wrong information, even though location was switched on. I was doing the 8 motion and all the settings checked out. In the end, we had to download a free app with very poor graphics to find out which stars were which. That worked perfectly..Version: 8.1.6

????Nothing in the sky is in the right spot. Paid for this piece of work. Downloaded a different app that a friend was using with success and now i’m actually able to line up my phone with the sky. Thanks for wasting my money..Version: 8.1.9

Parfait sauf...L’application est géniale, par contre, si je cherche la lune qui est bien à l’évidence devant moi en vrai est à ma gauche sur l’écran....Grosse déception, même en allant avec le contrôle manuel 😞.Version: 8.1.9

Super Massive!Super Massive requires Super Wallet - almost 1/2 price of streaming services!!.Version: 8.1.7

Was good until the latest update broke the filters.Latest update has broken the filters, a feature I am particularly fond of using. Please fix this!.Version: 6.0.1

Way way over rated by a long country mile.Doesn’t have very basic capabilities such as display the celestial poles or radial lines which basic free apps have. I’ll be asking for a refund!.Version: 7.1.1

No app supportHave tried to contact support for this app, contacted multiple times with no reply. Compass has issues and doesn’t work, now notifications doesn’t work correctly. Not impressed..Version: 7.1.1

Compass not workingSince iOS 14 update, camera would point towards canopus when I turn on my compass. Please fix. Thanks.Version: 8.1.9

Māori historyLook forward to Māori names of stars and planets.Version: 8.1.9

Please please pleaseAdd Earth 🥺.Version: 8.1.9

Not good at allWORST APP EVER TOTALLY NOT RECOMMENDED ever looked at a really small star and decide to click on it, except this garbage app won’t tell you about its history and mark the star that’s sky guide aka a app that’s just way overpriced the supermassive upgrade is lame because Sky view shows you planets in huge sizes and keeps it simple and nice and I played sky guide and 3 weeks later I don’t even use it so a waste of money on this lame app. If you buy this app just know that your wasting your money because SkyView shows stuff that skyguide can’t whether it’s free or not because sky view shows I.S.S and Hubble space telescope but not sky guide, night sky is better to because it shows so many stars and shows meteors and andromeda like sky guide but andromeda is bigger on night sky and just way overpriced for not a really good app it just doesn’t show a lot of things and I just figured this out, they use the really distant stars that you can’t even click for design making you think it’s real.Version: 8.1.9


Why should I report an issue with Sky Guide?

  1. Pulling issues faced by users like you is a good way to draw attention of Sky Guide to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sky Guide customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sky Guide.

Is Sky Guide not working?

Sky Guide works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Sky Guide.

Applications with negative comments similar to Sky Guide
Cosmoji negative reviews, comments
Cosmoji Negative Reviews

From the creators of Sky Guide come the most charming emojis this side of Saturn. Cosmoji are fully animated stickers th...