- 85.8LEGITIMACY SCORE
- 88.3SAFETY SCORE
- 4+CONTENT RATING
- $10.99PRICE
TapeACall Pro: Call Recorder App Complaints & User Negative Comments 2024
TapeACall Pro: Call Recorder app received 140 complaints, negative comments and reviews by users. Have you ever had a bad experience using TapeACall Pro: Call Recorder? Can you share your negative thoughts about tapeacall pro: call recorder?
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TapeACall Pro: Call Recorder for Negative User Reviews
✓ Remove the ad pleaseThis app is awesome, work exactly as on description. The newly updated UI makes it looks even better. However, there is one thing... I purchased the pro version to support the developer, it is not cheap, but what a pro purchase deserve a clean app without any ads. Can you please remove the ad banner in the main page..Version: 3.0.0
✓ Cording great, transcribing not so muchI’ve used this app a bunch of times to record calls and once you get the hang of merging its excellent. I’ve tried to transcribe two recordings, though, and it only seems to do about 30 seconds of each before stopping. There’s no way to do it over so I’m stuck typing out the interview anyway, which is a disappointment. I’m leaving this review here because there’s also no way for me to get support otherwise. Bit of a fail on that end..Version: 4.10.15
✓ Hit and missIt’s kinda ok some days and then, oh noooo. Just when you need it to work on that critical interview the whole dog and pony show goes NO, I’m not getting out of bed to work on your stuff today - but, I’m still happy to take your money..Version: 3.5.0
✓ Don’t purchaseUnrealistic to use in a business situation. Don’t buy it..Version: 4.0.0
✓ Call disconnects after mergingThis app worked fine for a while and then stopped completely. Support is average and frustrating. The core function of the service is to record calls after merging, however this doesn’t work if the merged call disconnects. Hence I am disconnecting from this service..Version: 4.2.10
✓ UselessBought this app because on a review online it said it was the best app. Made 10 phone calls and it didn’t work once. When you hit the call merge button it doesn’t highlight. What a waste of money. I will be looking for a refund 😡.Version: 4.1.5
✓ Price went highI like this app and used it for a year. I was going to renew it but the price went up from $14 to $28 unexpectedly. And lost all my recordings. Happy to renew if I get that price back..Version: 4.2.5
✓ CrooksIt said 7 day free trial .. i signed up .. and i was immediately charged for one year. i want a refund..Version: 5.9.5
✓ ScamYou spend money to buy the app in hopes of recording calls only to be presented by a paywall subscription service.Version: 5.5.0
✓ FraudsI BOUGHT this app for the pro version on my phone two years ago, and now I have to pay for it again for the membership?!.Version: 4.10.16
✓ They’ve taken away the ability for small businesses to keep their personal phone number privateI record my calls with my clients so I can send them the recording when we’re done. It’s a critical part of my service offering. But TapeACall has taken away the asterisk in their keypad (again) so I can’t dial *67 before the call to hide my personal phone number. They won’t allow you to set up an account with a Google Voice number, so if you’re a small business you no longer have an option but to hand out your personal phone number to all of your clients. All they have to do is add the asterisk back to their keypad, which they have done before, but this time they’re refusing to make that change. They clearly have no user experience insight and don’t care. Have to find a new app now..Version: 5.9.5
✓ Excellent tool but not entirely reliableI’ve used this app for a few days and for several phone calls of varying lengths. Two days in a row, calling two different access numbers, the TapeACall phone service dropped the recording a half hour before my multihour interviews ended. After the first time it happened, the next time I had a long call, I kept checking my phone to be sure no notifications had popped up indicating that the call was dropped. But the second time it happened, despite my checking regularly, I didn’t see a notification until after I had hung up. So I’ve lost a collective hour of interviews over two phone calls. At this point, if you’re using this system, you better have a backup. Either another external recorder or transcribe your interview as you go along (no easy feat)..Version: 4.0.0
✓ Awful App, doesn’t work as statedI used to have an app that automatically recorded calls. This TapeACall is totally useless. You have to ‘try’ to set it up for each call, by carrying through a set of processes. I tried it and it keeps requesting me to call the same London number first! Bizarre. So I tried and then was able to make a second simultaneous call to a friend, so had 2 lines open. Even then it did not record. £11 quid down the drain, and now I’ve got problems trying to cancel the recurring subscription!! MASSIVE BUGS IN THIS APP, DON’T BOTHER WITH IT, PLENTY OF OTHERS AROUND. LOOKS LIKE ITS GOING DOWN THE PAN..Version: 4.4.1
✓ Support is lackingApp works fine but all too often you can’t access the recording until hours after it’s been made. For a journalist on a deadline, this isn’t acceptable..Version: 3.5.1
✓ Complete waste of moneyDO NOT WASTE YOUR MONEY ON THIS APP!!! Doesn't even merge calls! Please give me my money back!!!.Version: 3.3.5
✓ Not working anymore ?Trying to connect to record says the customer I have dialed is currently not in service... used to work but no more!.Version: 4.10.3
✓ Recordings cut off, no customer supportI’m a journalist and have used this app for a few years and it’s worked fine for the most part. However with the most recent update on iPhone 11, all of my recordings are getting cut off at 15 minutes. There is no indication of this while I’m on the call, but when I go back to transcribe the interview, I realize the recording stops after 15 minutes. The most frustrating part about this is the lack of customer support. There is no phone number and no email address to reach anyone. I tried their online “chat” (with a robot) twice and left my phone number and email but have yet to hear back. It’s BS. PS I tried their transcription service once—don’t waste your time. It took hours to process, and you’ll have to re-type everything anyway..Version: 4.9.7
✓ App doesn't work and customer service is terrible!App records the on hold music most times as opposed to the actual call your on. At this price, this is really disappointing! Customer service took two days to reply about a refund and when they food, it was the wrong instructions with an automated reply....Version: 4.2.6
✓ ReliabilityThis app does not appear to be reliable. Has not recorded and has no way of making you aware the conversation recording has failed. Not impressed..Version: 3.5.0
✓ Cheating! Mentioned “It includes one year of unlimited recording”. U have to pay again for itCheating! Software description mentioned “It includes one year of unlimited recording”. However, you have to pay another $32.99 to get 1 year membership after you paid $18.99 to download the software. I took screenshot..Version: 4.2.10
✓ RefundDownloaded this app The was expecting it can help me to record phone conversation however it is very user unfriendly and it will turn the phone call off itself. Can you please let me know how to arrange a refund?.Version: 4.2.4
✓ No customer service, only AI machine responsesThis app has NO real humans in customer service. It has no number or email contact for customer service. The only offering is an autistic chat bot that provides useless and unrelated responses to questions. The chat bot told me that recordings would be transferred from my old phone number to my new one, but then the recordings were never transferred and I lost important work. Because they have no human customer service I can’t call or complain to anyone to get help with the technical issue of transferring my recordings. I guess this is the future of help - some stupid machine who can’t even understand what the problem is writing me random responses. Tape a call charges me a monthly fee and should at the very least employ a human in customer service. It is infuriating and demoralizing to deal with a chat bot..Version: 4.10.10
✓ DéceptionJ’ai acheté lapp parce qu’un ami me l’a suggéré. Dans mon métier, j’ai besoin d’enregistrer les appels et comme je croyais que cet app était fiable, cela ne me dérangeait pas de payer pour. La première fois que je l’ai testé, elle fonctionnait hyper bien. J’étais satisfaite. Mais le moment où je devais enregistrer des conversations importantes, lapp a fait défaut. Mes appels ne s’enregistrent pas malgré le fait que tout semblait être fonctionnel. Il était impossible de récupérer mes enregistrements à la suite de mes appels. J’ai littéralement jeté 20$ par la fenêtre..Version: 4.10.1
✓ Don’t waste your money on this appIf you want to play back beeping than this is the app for you. Trailed it several times over the course of a week with the consistent bad results. It didn’t record one call..Version: 4.3.1
✓ Update needed!No recording other party on iphone 12 mini..Version: 4.10.13
✓ Waste of moneyDo not buy. This app once worked but a few months ago started failing more often than recording. Help desk are useless and suggested I ask for a refund as fixing it is deemed too hard and also admitted is a wide spread issue in Australia.Version: 4.2.1
✓ DO NOT PURCHASEPurchased this app.. paid the $$ for the pro.. now they want a monthly payment!!! Do not give these rip off artists any of your money!!!.Version: 4.1.2
✓ Not e we hat it says in the App StoreI run a Vetrans retreat. I payed a full year for this app. As I needed to cover my back with the land owners who’s land I’m running my retreat on. Every time they called I tried to record the call but this app wouldn’t let me. It just doesn’t work. I followed the instructions to the T. Snd still it didn’t work snd when I reported it they never got back to me. Don’t!! Get this app. It’s a waist of time and money and has cost me 10’s of thousands in court cost and having to relocate my veterans retreat..Version: 5.9.5
✓ Does not work on all networks beware!!!!!Absolutely no where does this state that it doesn’t work on all networks. Beware do not download if you are on networks such as giffgaff as it will not work!!!!!.Version: 5.0.7
✓ Totally uselessI've tried all kinds ways: inbound and outbound. All I heard from a playback was a ringtone, then totally silence with static noise. Int not work at all!! Not worth over $12!.Version: 3.1
✓ I paid a one off feeI paid a one off fee now it’s asking to join a monthly membership can you please advise what this is.Version: 4.2.3
✓ Deceptive billing/termsJust know before you pay for the app that you're only paying for one year of the service. The way they've set this up doesn't make it obvious. I mean, honestly, all I have to go on is the rep I emailed with because normally, when it's a subscription service, it says so when you are authorizing the charge and on the receipt AND it would show up in iTunes under Subscriptions, but none of those places show TapeACall. The only places that mention anything about one year of unlimited recording (which is the service, by the way, and not an add-on), are the app description and the email I got after I paid for the app. Can you guys please fix this? I'm sure there are Apple best practices to go by, and you certainly aren't following them. It feels very deceptive. If it's $10 a year, fine. Say it's $10 a year. Don't say "oh, it's $10 for the PRO app but psych, you can't use it after a year"? Like seriously, who has even ever heard of buying the same app again to renew your a subscription? How does that even work? It's always done via in-app purchases, which isn't what this was. I still think you guys are full of it..Version: 3.4.9
✓ Phone numbers are not workingTheir phone number to record a call are not working. So the app and the subscription is useless..Version: 5.0.9
✓ App failure for highly important calls!This app really failed me at a crucial time in my career. I have a podcast where I record interviews. Tonight I recorded one of the most important interviews yet, and the app completely failed. It saved the call, however, when I go to play it or share it, the app is entirely unresponsive. The play button doesn’t respond and when I go to press “share” the app takes me back to the home page. The interview is 45 min so perhaps that’s why it’s so glitchy, but the app producers should advertise this. Yes I merged the call. I’ve used the app before without issues, but tonight it completely failed. Because of the otherwise good experiences I’ve had, If the developers can reconcile this I’ll take down my bad rating. But until then, this is beyond devastating..Version: 4.7.0
✓ I purchased it before but asked me now for MembershipHi there, I purchase this app in full price a few months ago but now it’s asking me for membership ! Can someone tell me what’s wrong?.Version: 4.1.4
✓ From great support to lousy supportI’ve used this app for years and it’s always worked fairly well, during iOS updates they would run into problems in the past… However it’s been over a month and their support team is very difficult to reach and they do not have helpful suggestions and y the fact is on iPhone 11 and all the latest issues it still does not merge calls. They have not resolved the fact that the app will not merge calls, it’s note unusable. All the tips they gave including reinstalling the app and restoring and changing the way I use the app have not resolved any of my issues. I’m cancelling my subscription. Their support team takes over a week to reply. Update: I've used this app for a year, almost flawless. Had three instances where recordings were stuck in the system and "processing" for hours. This last time was 26 hours. Granted they had problems with the 3rd party that was doing the recording. What I found unacceptable was they took their support offline during a major outage and the problem wasn't fixed. Ultimately my file want lost, but they could be a LOT more proactive in their commination. Other than that the app is nearly flawless Previous Review: This app used to have excellent support, yesterday I record a very important phone call and 19 hours later it still processing. They told me it would only take two hours it’s now going on 19 hours, still no recording. Yesterday they said they’re working around the clock to resolve situation, today they seemed to have closed their support line. Not cool when you rely on an app daily..Version: 4.10.16
✓ Support? Pro To Subscription | Lost recordingsDue to the change in business model all of my phone recordings are locked behind a paywall now. The AppStore page doesn’t indicate that after you buy the app you’re going to have to pay a subscription fee. I’ve been a Pro customer for a while and with no notice to have all my recordings locked away is mind boggling. Add that to the fact that their discounted year long subscription is 2x what the pro version of the app was I fee cheated and exploited at best. To put the cherry on top, their “App Support” link goes to their FAQ and their contact button redirects to FAQ leaving you no recourse to get in touch with them. I don’t understand how this app has 4.5 stars with this level of customer service and clearly exploitative behavior. I’ve seen several developer responses where they tell you to click on support. Fun fact, you can’t do that in the app anymore because the membership sign in screen completely dominated the app and you can’t get to even their “I need help button”. I’m looking forward to the next call recording app that kills this one. Can’t come fast enough..Version: 4.2.0
✓ App leaves a trail & easily detectedIf you share a cell phone plan and phone bill with the person you intend to record, DO NOT use this app. This app works under a conference call system, so the recording source shows up as a call on your phone bill at the same time and for the same length of time as the call you make to the person you are recording. The coinciding phone number can be searched online and quickly traced back to TapeACall. Then you are busted! Also, there’s a constant “tick tick tick” sound in the background. I hear the sound while recording a call and I don’t hear it on an unrecorded call. It’s also on the recording. The person on the other end pointed it out to me. It’s distracting to you, the caller, and it could raise suspicions with the person you are recording..Version: 3.5.1
✓ Recorded nothing, would not mergeOk I have iPhone XR with Verizon. I tried the free app first , did not work so I bought the pro! Well that did not work either. I watched and followed the videos perfectly. it kept going radio silent when I would try to merge... I would no longer hear the other line and as I kept talking the recording did not even pick up me!!!? Blank recording. Do not try the fully automated chat feature, unless that after 15 minutes it just gave canned replies. No help On the website I searched for help but the page just said certain carriers do not support the app. They never list which ones. I tried to comment and the page but they edit out the negative ones. No comment showed up! I then had to contact Apple to get a full refund as I could not get help even on pain app! Terrible..Version: 4.9.7
✓ No warning of expiring subscriptionSubscription apparently expired, and once that happens you can’t listen to your recordings or do anything. No warning that subscription was about to expire. When you eventually find a way of contacting someone that’s not an automated bot, they don’t resolve the issue.... they just tell you to subscribe. And they keep saying “Have an awesome day”. Don’t say that when you keep saying no to someone... Wouldn’t recommend..Version: 4.2.1
✓ Not workingI bought one year but still can’t get in.Version: 4.2.6
✓ Fraud, basicallyDownloaded and paid for this a couple of years ago when I was working as a journalist. Just went to use it again and they now want a monthly subscription to restore my service and access all the interviews I previously recorded. How developers can get away with this is beyond me..Version: 4.2.2
✓ I can’t connect the call to any of the citiesI payed for this app and I just haven’t been able to use it. I have uninstalled the app and installed it again and I still can get it work. I would like to have my money back..Version: 5.8.0
✓ RMThis app is a scam. Doesn’t work. No attempt at follow up after contact. Utter rubbish..Version: 4.3.1
✓ Hidden Carrier Fees - MetroPCSI paid for the Pro version, but could not place a call to the recording line, due to restrictions by MetroPCS. MetroPCS and possibly other carriers require an additional service feature, called “Select Shared Calling” by MetroPCS, to allow calls to chat/conference lines, even though I can make three way calls with my current plan. Be sure you check if your phone service provider requires additional features to use this app, before purchasing TapeACall. Update #1: after emailing support about this issue, I received an automated email back, but still no response after several weeks. There is no workaround for this critical issue. Update #2: After providing update #1, above, I received an email from TapaCall with the needed phone number for the app to call, in order to record by using the alternate phone number and avoid having to pay for for the additional service feature, as described above..Version: 4.1.0
✓ Paid for app, lost accessLike many others, I loved the old version of this and paid full price for the pro version. Then they decided to revoke lifetime access and demand a subscription. No response from support. They clearly don’t care..Version: 4.10.10
✓ Multiple problems in past 2 weeks, nonexistent customer serviceI’ve used the paid version of the app for over two years with mostly positive results. In the past two weeks, I’ve had a range of problems. Calls have failed to merge or, when they do merge, failed to record. I’ve disabled the VoLTE feature on my phone, as the TapeACall customer service bot recommended, and that didn’t solve the problem. Also in the past two weeks, merging has taken far longer (as long as 20-25 seconds), and sometimes the merge button doesn’t work at all. I know this is related to the app because the app’s logo now appears on the iPhone call screen. It’s been 12 days and counting since I asked to talk with a human and was sent a customer service confirmation saying someone would get back to me. No response yet. I rely on this app for work and this is hugely frustrating..Version: 4.10.10
✓ It say family sharing but not workingIt say family sharing but not working after I bought Not happy at all I wasted my 18 dollars.Version: 4.7.0
✓ Paid full price only to lose access to subscriptionsPaid the full price for this app, and didn't use it for a while. I go back only to find that the app for which I paid is now subscription based. So purchasing something isn't even sacred anymore as app developers find ways to get us to pay more for something already purchased. I was promised lifetime usage of this app when I spend full price years ago. Does not deserve one star..Version: 5.2.1
✓ Can’t view time stamp and transcription on same screenUpdate on this review. Half the incoming calls I try record aren’t recorded or stored. 1 star Pay for Pro plus to transcribe the call. Transcription is ok, when i talk to someone with same tone of voice, the transcription is often muddled and doesn’t show the correct speaker. Furthermore, the problem gets worse by the fact that you can’t fast forward, rewind or make any adjustments to the time stamp of the audio when you’re viewing the transcription. So I’m trying to dissect the recorded call to get exact quotes, but I have to flip back and forth from audio time table to the transcription. This use to be a feature and now it has been removed. What the heck? Will update review when this is fixed..Version: 5.9.5
✓ Unreliable, quality has gone downhillI’ve used this app for recording phone interviews reliably for almost 2 years. It used to be basically seamless, user friendly, dependable, and had never let me down previously. I recently recorded an interview for a tight deadline only to find that the app had only saved the first 15 minutes, even though I’d been connected the entire time and had continually double checked as always. Customer support replied quickly but was unclear and it took some back and forth for them to clarify that they had totally LOST half my recording because of carrier issues and there was nothing I could do. I’ll definitely be making the switch to a better and more reliable recording service, especially since it seems like the quality and reliability of tapeacall has deteriorated in recent months according to numerous other reviews.Version: 4.9.9
✓ Does not work with all phone systemsWhen I first got this (2.5 years ago) it was great, but for some reason whenever I try to record customer service calls it does not work the majority of the time. For some reason the other end cannot hear me all the time and I have to disconnect & call them back without recording. These are the calls that I want recorded most, you know? Things like bill disputes, plan changes and what have you. I think it has something to do with their phone systems. They probably don’t allow three-way calls and since that’s what the engine of this application is, it does no good. The far end simply can’t hear me. I am going to try and get a refund because I just renewed my one year subscription so hopefully that will go smoothly. I’ll Report back either way..Version: 4.0.0
✓ No longer reliable.Sadly, the app has become unusable. Calls drop constantly. There is really no point. I tried to use it today. I got cutoff. A few years ago. It use to be great. Not any more..Version: 4.1.4
✓ Doesn’t always workThe most important calls so far have daily to have the recording load.... so not good.Version: 4.4.1
✓ Transcription service is uselessI have been using the app to record interviews for a few years now. I was excited about the new user pay transcription service but it is absolutely useless. It is not even worth working from the transcription and correcting the errors because it is so full of mistakes. Cancelled this on the same day after checking a few interviews..Version: 4.4.1
✓ Cannot use app and no refunds givenTurns out my service provider doesn’t allow to merge calls and this is needed to get app to work. Lengthy process, answer call normally then go to Home Screen open the app choose incoming or outgoing call and then merge. Which needs to allowed by your provider. Useless..Version: 5.9.5
✓ Often disconnectsUseful and easy to use app but it often disconnects, sometimes mid phone call. Sometimes the calls don’t merge properly and I hang up to find I have an audio track of silence. I’ve also ended a call to find no audio recording at all despite merging, which makes my job extremely difficult.Version: 5.7.0
✓ Too ComplicatedI purchased this for my wife. She has severe short term memory problems. We wanted some way for her to record calls to help recall information on appointments and such. The app’s web page makes it sound simple. It is not. It requires answering the call, returning to home screen and starting TapeACall, clicking the record button, going back to the phone app, clicking on Add Call, clicking Dial to call the TapeACall number, and then waiting and clicking Merge Call. Yikes! She can’t do that even with written instructions. And, while all this is going on, the calling party is waited 30 to 45 seconds with no response from the person called. If you are looking for simple, this is not the one. I don’t know what app the other reviewers are using, but it doesn’t sound like the one I downloaded..Version: 4.1.7
✓ Huge disappointmentI got this app to record interviews for my masters dissertation and it was a complete disaster. I started with tape a call lite and it kept dropping my calls mid-interview, so I upgraded thinking the pro version would be better. And indeed, pro doesn’t drop my calls it just stops recording mid-call without giving any indication that it’s done so. I lost KEY data because of this app. It was a complete waste of time and money..Version: 4.1.8
✓ Waste of moneyInbound calls tap the record button you are no longer able to hear the other person on the line. They get put on hold or something unusable. Outbound calls also suck. I have in total 30 minutes of the " call waiting " ring tone. I have followed the instructions but this app does not perform. MUST BE FIXED!.Version: 2.5
✓ Doesn't work with menu systemsWhen using this app you cannot navigate phone menu systems that require you to press a number. And a lot of organisations use these. For example my bank & council. I have contacted the developers of this app twice about the problem but on both occasions they have not even responded. So faulty software and non-existent support..Version: 3.5.4
✓ A money grabPaid for the Pro Version and now they want a yearly subscription. Scam..Version: 3.4.9
✓ Just doesn’t work and no supportI needed this for work and was excited to use it. However this just doesn’t work. I set up conference call on my cell provider and all I get is some elevator music when I try to merge another call. This isn’t worth the money I hope I get a refund! My advice to all those wanting to record a call use voice memo or equivalent then record the call on skype or FaceTime. Simple and no wasting time trying to get apps to work with no support..Version: 4.2.0
✓ HI bought just few mins ago but asked me to put my phone number which is I did and it keep saying me country not selected i want my money to be refunded.Version: 5.0.9
✓ Be careful...The beep tone switch of this app doesn’t work and they blame Apple. It’s the app developer who needs to inform the customer. The app’s chat support answer to my concern about the beep always being recorded: “I’ll try to explain why we have these on during calls. Currently, the beep tones are required by Apple, and by law in California, to ensure that both parties are aware of the call being recorded. Although some countries and states don’t require all parties to be notified of a call being recorded, Apple wanted to ensure all laws were being upheld by requiring these beep tones. They specifically told us they would not approve our app without this. These beep tones are an FCC approved method for recording calls and they ensure your calls can be upheld as evidence, if needed, in court. If you’re unhappy with Apple’s decision to place this restriction on recording apps, we absolutely recommend voicing your opinion to them. Thanks for your understanding on this issue..Version: 3.5.1
✓ Bought the pro version a few years ago and now have to pay more?I bought the $10 pro version of the app a few years ago for school, back when it was a one-time fee. I opened it again recently to use for the first time in maybe 17 months, when lo and behold, my purchase was rendered useless by the app’s switch to a subscription model. The developers should at least try to honor old customers’ purchases instead of screwing them over, maybe? Or at least some notice would have been nice before they switched models. Otherwise, the app works fine most of the time. Back when I used it every week for interviews, there were a few hiccups where it didn’t save my calls, but generally okay. Anyway, that’s rendered pointless because I refuse to pay a subscription fee for this now on top of my original flat fee..Version: 4.0.0
✓ Place a l'améliorationL'application pourrais être encore mieux avec des mises a jour régulière , il serais bien de pouvoir cliquer une seul fois pour enregistrer les appels aussi il serais bien de pouvoir retranscrire et pouvoir faire un fichier pdf et pouvoir l'envoyer par courrier..Version: 5.9.5
✓ Locked out of the app, suddenly being charged again >:(This app has worked great and I’ve been happy with it— but suddenly, today, I’m locked out and it’s asking me to subscribe again. When I bought this app, I paid $10 for what I understood would be unlimited access with no need to ever pay again. There was no language implying that this was subscription-based and they would charge me more money down the road (if there had been, I wouldn’t have purchased it). I went to the TapeACall website today, and it says people are available Monday-Friday to help—-but there is NO way to contact them!!! No “contact us button,” no email address listed, no phone number, NOTHING. I have work-related recordings on the app that I need to access, and it looks like I can’t even get to them unless I resubscribe. I REFUSE to pay again for something that I already bought!.Version: 4.2.0
✓ New T&C killed the appRecording Doesnt work from download: The app intially worked fine for me. I used to download my office calls and then listen to them when I didnt had network connectivity. But since past many days I am not able to access the recordings even after recordings are so called downloaded on the device. Clearly the Apps Developers have introduced a flaw in the App. This has killed the App for me especially when you cannot access your own recording when downloaded on your own device (unless you have internet connection). This also means - if you are listening to the same recording multiple times.. you are using streaming the same recording again... May be the App developer needs to think more about the userbase before messing around with the app. I contacted Technical Support and they are hopeless too. They kept repeating T&C like a parrot..Version: 4.1.4
✓ The app is not recordingThe line cut after 30 seconds and the call is not recorded.Version: 4.1.10
✓ 2 much delay placing callBefore this update app was doing great but after updating this app its just keep saying "wait for a moment, placing call' Please remove these bugs. Thanks.Version: 3.3
✓ Never worked.I’ve given this one star because I have to but it doesn’t deserve any. I bought this to tape an important interview but it never worked. Not even once. Then a year later they’re still debiting my account for the subscription. Stay away. Rip-off merchants..Version: 3.5.3
✓ Doesnt work, dont waste your money...In Australia with Vodafone, it doesnt work as soon as you connect to other side it kicks you out...Version: 4.3.1
✓ Recording function is great, Transcribing function is appallingIn-app subscription to transcribing function sounded excellent and given the quality of the recording function, I thought I’d subscribe to the Transcribing function too. Unfortunately, the transcribing function is pathetic. Nonsensical jibberish! Don’t waste your money on this add-on..Version: 4.4.1
✓ Doesn’t workI Don’t always write reviews but I spent $17 on this app and it doesn’t work when I go to merge the call and follow all the right steps I continue my phone call whether it’s outgoing or in coming and follow all the right steps but when I hang up the call and go back into the app to check to see if my recording to see if there is no recording this is happened on multiple occasions and I really would like a refund please as I am very upset and the support I am looking for is not there..Version: 5.1.0
✓ Not Working YetTried it when it was going cheaper. It’s not working at all yet. It may be that I will have to get my call provider to activate 3-way conference calls but their site seems to suggest it is already active..Version: 4.10.16
✓ Not the best app to haveEvery time I have to call I have use access local number and the worse of that when I get incoming call I have to also use the access local number to Merge the call then I can record what a nightmare. Not recommend to have this app at all..Version: 3.5.0
✓ Very badI wasted 17 dollars on a useless app. For incoming calls after receiving a call, you have to go through a process of activating the call recording while the caller is on the line waiting for you to answer. After activating it beeps and the other person hears that beep. I don’t recommend it at all. Don’t waste your money on this app..Version: 4.4.1
✓ Does not work for meBought Lite and Pro, neither work. I follow the instructions, it shows it is recording at the top of the screen with the phone number and timer, but when I go to recordings, nothing is there. I need this app for my job but it has been a waste of money..Version: 4.1.0
✓ It doesn’t workIt just doesn’t work!.Version: 4.1.7
✓ Horrible appIt dosen't do what is says on the tin. It didn't record an important call I needed to record and bought the app for. Merging calls didn't work. My call didn't get recorded. After buying the app I was also forced into buying a subscription after opening the app - what kind of model is this? I already bought the app and got charged extra on top for a subscription that automatically renews. Horrible customer experience and a dodgy app..Version: 3.5.3
✓ Doesn’t work as how it described!You have to first make a call to somewhere else and then if you’re lucky to go through, dial the number you’d like to record conversation with and then merge it... 9 out of 10 times it doesn’t work! I’d like to get a refund!! Overpriced rubbish this is!.Version: 3.5.0
✓ Rip off - changed to a subscription modelPreviously had full access for Pro, now I’m being asked to subscribe monthly. I will be asking for a refund..Version: 4.2.6
✓ Doesn’t record stereoDownloaded the lite version to check it all worked, and it did. Paid for the pro and recorded a conversation for a podcast and the audio is not only pretty low quality (could have been the line) but when listened to on headphones it’s only recorded to the left ear meaning it’s unusable for me. Tried to look through settings but no details about that..Version: 3.5.1
✓ Undecided as yetFarted around this afternoon trialling this app. The process seems quite antiquated. Having to merge and add callers etc. But, it worked. Listened to a recorded call and the quality was very good. Emailed a recording and that worked well also. Haven't tried to record an incoming call yet, that's next!.Version: 3.4.2
✓ Bitterly disappointedI downloaded the app and paid $15 for the yearly subscription only to find that my number is not authorised when I call the access number. To be clear, the “lite” version of the app was working before I purchased the pro version. I have deleted and re-downloaded the application numerous times to have the same result. I would like to be refunded my $15.99..Version: 4.1.10
✓ Purchased Pro, now asked to pay more...I had purchased this app because there aren’t very many decent call recording apps available in the App Store. Having used it a few times, it came in handy But always seems like it required a few extra user steps to be truly useful. Plus there was annoying banner ad that remained after upgrade to pro. Because of that I had stopped using it for sometime. Today I had an important business call and I wanted to use the app. Upon opening it i only have options for a yearly or monthly subscription even though I’ve purchased the app- the restore button doesn’t update my previous purchase. I know every apps goal is to generate subscription income now but there has to be something said for Users who purchased the app earlier and want to continue to use it. Hopefully this can be addressed by the developer to take care of Users who this has happened to. I’d like to give more stars in the rating but it’s an app that I’ve paid for and I can’t use, so....Version: 4.1.2
✓ Do not get this appDont buy the app ! Firstly they made me purchase the full version app and then you need to sign up on a subscription to these bastardsss !.Version: 5.2.1
✓ Does NOT work on iPhone 12 ProWas told this was a good app to buy - but it does not work on iPhone 12 Pro - so if you have this phone don’t buy this app. Now trying to get my money back.Version: 4.10.16
✓ Not automatic recordingGood at what it does BUT… it’s a inconvenience to record before or during a call it’s not automatic you have to merge calls while you are in the phone. In my opinion it’s backwards I paid for the year subscription try the trial first..Version: 5.9.5
✓ New updataionOur calls should be automatically record in this app..Version: 3.4.4
✓ It is not merging calls. No recordings are being saved.Hello, I bought this about two months ago and have tried several test recordings but none have been saved. The function to merge calls never works either. Provide a fix please and options to get a service for the monies paid for this product. Let’s not mention the time wasted by your product. I look forward to your comedy to fix this..Version: 5.2.0
✓ Worst ever!!I paid for the pro version before trying it out first but my god m regretting it sooo much..it doesn’t work at all!.Version: 4.7.0
✓ Doesn’t workTotal waste of money. DO NOT DOWNLOAD. I should definitely be getting my money back..Version: 4.10.10
✓ Don’t treat customers right at allThey have both a lite and paid version of this app. After paying for the paid version of the app I thought I now had lifetime access to this service, however now after a few months they have decided to start charging customers £17 a year to use the service, despicable! I also have no way to access previous recordings without now paying a monthly or annual charge, and they never even warned customers that they were going to switch to a subscription based service. I I had known this was the case I would have downloaded all recordings and deleted the app immediately!!.Version: 4.1.2
✓ Lost all recordingsJust went to access my previous recordings, now it wants me to pay for membership to find out if they still exist. Very important recordings for legal purposes..Version: 4.2.3
✓ Bought Pro Version 3 yrs Ago, But Now Monthly FeesI purchased the Pro Version of Tape a Call in May of 2016. It was a one-time fee of $10 for unlimited recordings. Fast forward to July, 2018: I just noticed a weird charge from iTunes for $4.23. After a little digging I learned that I have been charged a monthly subscription fee for Tape a Call since April! I never even got a notification or a chance to opt out. But even if I had, I still think it’s crappy to charge old customers subscription fees. The app works well. I’ve used it for research interviewing purposes and have never had any problems with it. But the new charges and lack of notification are disappointing. I won’t be keeping that subscription and I hope to get the 4 months of fees back. Let’s see how honorable they’re willing to be about that. So, BUYERS BEWARE!!!!.Version: 4.1.2
✓ Don’t buy this appThis is the worst app I have ever used yet alone bought. After spending over £10 on the app - I tried using it for a very important interview -baring in mind that I had tested it 10 times prior. Having carried out the 40 minute interview I played back the interview and all I could hear was a hissing noise, luckily I took notes ( a valuable piece of advice if you end up a victim of Tape a call).Version: 4.1.10
✓ Absolutely hopelessI have tried using this in the UK on my iPhone. The access number rings but does nothing. Tried adding in call. Nothing. Contacted support. Nothing. I’ve wasted my money, only paid for one month. Will put it down to experience..Version: 4.7.0
✓ If you want your phone to mess up, get this!So I had this app on my iPhone for less than a week. Why you may ask? Because within a couple of days my phone started doing weird things like... I Reset my data counter every month at 11:00 pm the night of the 1st per alarm. So on Oct 12th it said I had used up 2.9 GB. Turned data off then back on and it said suddenly that I had only used 816MB even though I never hit reset until the 1st of the month. Called phone co and they said I had used 3.9 GB. Also, the phone was freezing up on me a lot. It froze in the settings, on reading some articles, etc. I have NEVER gone on questionable websites or downloaded things I’m not supposed to. Then when I did a hard reset and turned it back on it showed the white Apple screen then goes black for a cpl seconds and then shows the white Apple screen again. I checked my email and it wouldn’t stop saying it’s checking my mail even after the LTE stopped spinning. ALL of these issues went away when I simply deleted this app! You should be doing a better job of checking these apps #Apple #AppStore. Creepy! Btw, the print is larger because I noted all these issues so I can warn my thousands of followers. Yeesh!.Version: 3.5.0
✓ False advertising and no customer serviceI purchased the pro for full access, once I did and then went to utilize features I received a notice that I would then need to subscribe monthly to access those features. I watched out to ‘support’ and to speak with support, all I got was a bot that obviously couldn’t assist. I put in a request to be contacted about my concern. I received an email today not only did it not answer any of my questions or concerns, but when I replied back addressing this, I received another response with the exact same content as the first…obviously there is no support or answers. Just pay for Pro and then be told you have no access to the Pro service unless you pay more monthly. Absolutely unimpressed by the lack of service and what appears to be a con..Version: 5.0.9
✓ Cuts me off all the timeConsidering I paid for the pro version this cuts me off every five minutes. I am trying to record 20-30 minute calls with customers which just makes the whole experience very disappointing and disjointed..Version: 4.5.1
✓ Bill wilsonCan’t get it to work?.Version: 4.10.3
✓ Hard to useOnly works good for out calls, no good for incoming calls. You need to dail the third party to record and merge your call into it. Do NOT BUY !.Version: 4.1.5
✓ Doesn’t record FaceTime voice audio!Useless!.Version: 3.5.0
✓ Subcription Stopped WorkingI had bought the lifetime subscription a couple of years ago. It was working fine until they suddenly revoked it and now it gives me an error subscription not found. It is forcing me now to either select monthly or annual subscription. Why do I pay again if I had already done in past and that too with lifetime subscription. I had sent few emails to the support team but no response..Version: 4.10.7
✓ Recording is fine but transcript doesn’t workRecording is ok but when you make a transcript it does not make any sense and has nothing to do with your conversation unfortunately not worth the monthly payment for transcript.Version: 4.7.0
✓ Was Great. Now the worst everReview of TapeACall Like previous reviewer RahulSahi, my subscription stopped working... in my case less than 3 weeks after I'd paid my annual renewal. A couple of years ago I would have given this 5 stars for I'd been using it without problems since 2015. It was BRILLIANT. Then they started changing it constantly. They turned the beep back on. Things started to break. They kept changing their terms of service etc all the while getting more onerous with what they demanded of this subscriber and the privacy I was to give up, and meanwhile blocking me from my recorded data on their server until I agreed to their latest terms. This a key professional app, or it used to be especially for those of us in media. One doesn't want to be having to jump through an administrative loophole every time one wants to use a critical app to record an incoming call, particularly when that recording that may provide vital journalistic or legal evidence. In June mine renewed annually as it has the previous years except that the next time I NEEDED to use it a couple of weeks later it treated me as a stranger and forced me to renew yet again, this time at more than twice the renewal price of a couple of weeks prior. Then the next time I went to use it a couple of days later, to listen to and download the vital conversation I'd recorded a couple of days before they'd yet again changed their privacy policy and terms of service, and again were blocking me from my library of recordings. I'm one of those people who reads all that legalese. And I don't like the way this is going. At this point I just want to download copies of all my old recordings and be done with this app. Either its being run by really predatory people or this once brilliant app is now riddled with glitches and inconsistencies. I used to love it. Now I hate it. You can't trust it, certainly not with your precious recordings..Version: 5.9.5
✓ Not discreteNew update now requires the app to beep every 30 seconds to alert the person you are calling that you are recording the call. Don’t bother..Version: 4.1.0
✓ Great ideaWorks well and does what it claims; but the reason why you are using it, normally would be to catch somebody or company's deceitful misrepresented communications: So by not sliding the button to allow beeps, which would alert the person or persons they are being recorded and thereby preventing you from catching them out. This application beeps even when not engaged on the slider. People don't lie when they know they are being recorded, but other than that, it is good for keeping a note of conversation: 5 stars when slider to mute beeps fixed😉.Version: 3.3.2
✓ 🙄When It works It works. But when It doesn’t 🙄. There is no kind of notification system that alerts you if your call has NOT merged or if It has dropped due to whatever reason. So you think you’re recording an important call, just to go back and realize you just waisted your time. Customer support will find every reason to blame you and your phone instead of trying to find an alternative to the notification process. It’s basically a 3way call so the least they can do is drop the call on their end if connection is interrupted or if it hasn’t merged properly. $15 a month for the pro version just for you to chance It. If you need this for business purposes, please have a back up plan..Version: 3.5.5
✓ It s not what I thought will beIt s not brilliant in the way that you have to put the other end on hold if you want recording.. that will blow everything ...Version: 3.5.5
✓ Scam appHave downloaded and paid for the pro version. It will not let me get past adding my phone number. Have tried for 2 weeks now. Cannot find any support services in their website, can only assume I've been scammed..avoid!!!!.Version: 4.4.1
✓ UselessWaste of money.Version: 3.3.1
✓ Do not buy!Luck of information! Description of call recording is misleading! You have to make a conference call to start a recording! I don’t mind to pay 12 quids to some tossers as long as they will attempt to earn this money in proper way. Not in this case, unfortunately!.Version: 3.5.0
✓ THIEVES!!! Crap!!!!So you pay to download for $14.99 then you have to pay for a monthly or yearly subscription just to USE the APP otherwise you’ve lost your money!!!!! Like flushing $15 down the damned toilet! Honestly don’t get this app!.Version: 4.1.7
✓ Not possible with EE in the UKSadly will not work!!! Just cannot activate the merge feature - the critical one! NOT just a flick of a switch. I think it’s more the legal situation than anything. Spoke to 2 kind EE reps - stopped calling it ‘call merging’ sometime ago. It’s now called ‘Group Calling’ but seems that it is not applicable to this or any other call recording app. Wow what a frustrating experience. I have just paid £20 for the year - bye, I’m off to retrieve me cash..Version: 4.10.10
✓ Don't waste your money!I did a lot of research on not just this app, but several others like it and drew the conclusion this was the better one. I intended on using this app for legal purposes with my ex wife. As I mentioned, I thoroughly read the instructions and did all the research I could. I paid the $10 for it, made a couple test calls and a couple of the calls I made had recorded while others did not. Any incoming calls would not record at all! One of the calls I made to my ex to have recorded, showed up on her Caller ID as CONFERENCE CALL, and she declined to speak with me because that seemed suspicious like someone else was on the line. In addition, you can use this app so many times and it'll tell you that you have to purchase more credits to continue using the app! What a rip off! Currently waiting for my refund.....Version: 3.4.9
✓ DO NOT PURCHASEHow do I get a refund? It doesn’t even connect to the Tapa a Call number in my area…so no way to add a number let alone merge the call! MONEY BACK PLEASE!!!!.Version: 5.2.1
✓ UnreliableThis app really let me down for multiple interviews that were extremely important for my work. Despite having a strong internet signal the call would randomly stop recording at different points on different calls. I can’t have that unreliability for matters that are important enough to be recorded..Version: 4.9.7
✓ Disconnects callI’ve used this app multiple times for very important interviews. The first time it worked really well. The second and third time I used this app, the call would drop after about 10 minutes. I would redial and connect and the call would drop again after 10 minutes, despite having good cell service and trying different locations. The interruptions were annoying and completely disrupted the flow of the interview. Thankfully, the third time I used this app, I had the apple voice memo app open as backup..Version: 4.7.0
✓ Complicated but workingIt’s not that easy to use it there is no one button or two buttons and it will work. They only thing that they can say good about it eventually it’s working and according the stuff you need. For an application I work for and paid for it’s not good enough.Version: 4.0.0
✓ At Least It Records CallsThe app started out fantastic and was well laid-out. It slowly progressed, however, into something virtually unrecognizable. It is now more confusing and difficult to use despite them being called UPdates. But the worst feature of all… the thing that got me in a lot of trouble… is the fact that a beep plays (something they EXCLUSIVELY left out of previous versions which was my main reason for using the app) during every phone call you record. Now everyone knows you’re recording them. I cannot stress this enough and allow me to repeat and rephrase: EVERYONE YOU RECORD WILL POTENTIALLY KNOW YOU ARE DOING SO. USE THIS APP AT YOUR OWN RISK. Also note that the developers may say this is in keeping with laws. Well, in “single party” states in the United States only one party to the call needs to know it’s being recorded (which means you OR the other person). Only in certain states are BOTH parties required to know and this discretion should be left up to the user. We do not need the developer or Apple to hold our hands and make sure we obey the law. We obey or break the law as we wish and suffer the consequences as they may come on our own terms—or that’s how it should be anyway..Version: 5.9.5
✓ Tapeacall ProAwful for iPhones. It beeps all the time when you try to record, then it puts your caller on hold whilst you dial in to another number, then you have to merge calls if your merge button works. Mine didn’t. A frustrating waste of time and money, only bought this morning and I hope I can get a refund at least..Version: 5.0.9
✓ CrapDon't waste your time Unable to reject purchase by disagreeing with privacy agreement Long distance charges for every use. Beep sound and "recording" voice notifying caller recording in progress POS I wish i read the reviews first not just their add on utube.Version: 3.4.9
✓ Dreadful AppDon’t understand how anyone can love this clunky, expensive and shabby app. It’s main purpose seems to be to generate subscriptions to keep you paying more. It is a horrible process to use. Zero stars whatsoever..Version: 3.5.5
✓ Doesn’t work on iPhonesIt doesn’t work when either recording incoming or outgoing calls. What a waste of money! How do I get my subscription money back!?.Version: 5.8.0
✓ Doesn’t workI doubt the reviews are real..Version: 3.5.3
✓ DON’T RISK ITI used this app many times without incident and used to recommend it to others. Never again! They had a “service outage” and lost an important recording. What’s almost as bad is the customer service was terrible— no way to contact them except through a chat app, and then when I finally got an email and shared the details of the issue, they didn’t reply again until the next day. Will never use this app again now that I know it’s totally unreliable and may fail again at any time..Version: 5.5.2
✓ It works well most of the timeIt usually works well, but once in a while, the recording just doesn’t work. Last time, the company told me there were « issue with the carrier at the time of your call ». It really gets me in trouble. Besides that, there is no more option to slow down the conversation when you listen to the phone calls. That is too bad..Version: 5.8.0
✓ Bait and switch scamI paid $10 for a full functioning version of this app. Now I find they have switched to a monthly subscription model. I am owed a full refund from these thieves..Version: 4.1.3
✓ DONT BUY !!!Lol i paid for the pro version , and now one years after they want another 10,99$. Scammer . Ill never buy again . And the app work like scrap anyway ....Version: 3.4.9
✓ Become increasing unreliable, poorer qualityHave used this app for a few years but will not be continuing with it. In the past 4 months or so I've had problems with the quality of the audio recording - sometimes it only records on one channel, other times the quality is noticeably poor. I've also had a few calls go missing. Alas a once reliable app has become unreliable and - if you really need to rely on the service as I do - it has become a difficult app to recommend..Version: 3.5.3
✓ ScamThis app is an absolute scam. Purchased a 12 month subscription. Went to use this app for its intended purpose. Then reviewed the recording and it is a recording of a piano. Not sign of my actual conversation. Then tested via my land line to my mobile, same again, the recorded call was not me talking, it was a recording of a piano. Then went to their website to contact support. The contacts page has no contacts. Only irrelevant FAQs. I feel absolutely violated..Version: 4.4.1
✓ SERIOUS FLAWHave tried this app many times over years! Every out going call beeps at the person I’m calling! So annoying and not discreet at all!.Version: 4.10.0
✓ Very complicatedIt Should be I’m talking then I press a record button.Version: 5.7.0
✓ Sound very badI cant use on my podcast..Version: 4.7.0
✓ Make exporting easierWould be 3 stars if the app displayed who you were calling. 5 stars if when you exported the file out of the app it included the date, time, your name, and the number you were calling..Version: 4.11.4
✓ Doesn't record using iPhone 6sWasted $14.99 just to hear a recording of a phone ringing instead of the important call I thought I was recording. Extremely annoyed and doesn't meet minimum expectations. Stay away from this app..Version: 3.4
✓ Paid for app now wants more $I paid full price for lifetime usage of this app. Now it wants a subscription post purchase. You guys are criminals and disgusting money grabbers..Version: 4.2.2
🙂 TapeACall Pro: Call Recorder Positive Reviews
TapeACall Pro: Call Recorder works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact TapeACall Pro: Call Recorder.
⛔ TapeACall Pro: Call Recorder Problems
