Kardia App Negative ReviewsAliveCor, Inc.

Kardia Negative Reviews

4.8
4.81447 star

Total 71 Negative Reviews

Kardia App Complaints & User Negative Comments 2024

Kardia app received 71 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kardia? Can you share your negative thoughts about kardia?

Please wait! Kardia Facebook comments loading...



Kardia for Negative User Reviews

Great device let down by unreliable appI have been using the Kardia for some time now and have used both the Kardia and the 6L. My issue has always been with the app. With iOS 13 you would have to keep logging into the app everytime you wanted to use it. Not ideal if a) you are in Atrial Fibrillation and b) if you are in an area with no signal as it will not allow you then use the app. Now with iOS 14 the app will not work unless you restart the phone and open the app. Once you come out of the app and try to back into it. It will crash within seconds and you cannot take a reading. Great device let down by software..Version: 5.12.0

Requires a subscription!!!So I purchased the hardware heart rate monitor and the app allows you to check for atrial fib (irregular heartbeat)And this functionality works just fine. Cardia recently sent an email saying they have added three different heart disorder conditions that this device is now capable of detecting but they expect you to pay $100 a year to unlock this new feature. Well it makes sense to me to have subscriptions for things like new content that they have to continually develop, it makes absolutely zero cents to have to pay a subscription to unlock a new hardware feature that does not require any ongoing cost to the company. This particular feature should be unlocked with a one time in app purchase if anything. When I spend money on a hardware device I expect the company to stand behind their device and continually update refined the software without forcing additional cost onto me as the consumer. It’s not like this is a completely free app and I haven’t given them a good chunk of my money already. This is nothing but a money grab. No one should pay a monthly subscription to unlock a hardware feature..Version: 5.15.3

Bait & Switch: Downgraded to useless without premium subscriptionI bought the Kardia band to be able to take ECG on the Apple Watch; with the new version, all the watch app does is display a screen saying “This is a premium feature...” What a joke! The whole point of buying the band was that feature. If they want to offer subscriptions to evaluations by physicians, etc. that’s fine; changing basic functionality into premium subscription-only functionality after a purchase has been made, that’s unacceptable. Apple should have strict rules against that in its AppStore terms. Hope AppleWatch 4 kills their business, given their bait and switch tactics, that’s utterly deserved. Good riddance! Update: the developer answers this with a hollow, useless response. Answer the one question, or don’t answer at all: Why sell a KardiaBand, promising users the ability to take an ECG with the AppleWatch, just to go and castrate the software in a subsequent release? I paid for a functionality, and was then, post purchase, robbed of that functionality. It’s called “bait and switch”. I now have an AppleWatch accessory, that I can only use with my iPhone, and that unreliably. Horrendous! AppleWatch 4 pays for itself relative to what a few months of the bait-and-switch subscription service costs. Someone should file a class action suit against Kardia..Version: 5.4.2

Not good unless you have A FibQuite disappointed with Kardia because it always gives you a normal reading as long as your bpm is below 100 Many times my readings were all over the place with nothing normal about it and still had the normal report This is only useful for people with Atrial fibrillation I don’t see the use for people with other types of problems I wish I knew it before as I wouldn’t have bought it.Version: 5.1.2

Hoping developer will see thisSo I’ve tried raising with support but no avail. Why are OMRON devices such as EVOLVE not supported in Europe. They are widely on sale, but rationale seems to be that they weren’t 2 years ago? Also can we please have a way to update the person (owner or guest) for historic traces..Version: 5.30.0

Can’t cancel Premium AccountI have tried numerous times to cancel the premium account within the App and have still been charged twice. I can’t even delete my credit card info. Be aware of the up sell..Version: 5.23.0

Not a good user interface.You are forced to create an account and login to the account, even if you are not using there up charge service. There is no apparent reason to need the account other than for Alivecor to store and use YOUR data. Only supports landscape when taking a reading, and when viewing a trace. Very specific to get into landscape. Trace results r hard to view as they overlap and blend together. It takes some getting used to in order to navigate about the app. Prominent advertising for the paid Kardiacare service. An OK app with room for improvement..Version: 5.19.2

Defficient on backwards compatability.I was using this App ok on a long in the tooth Samsung S4 phone. I decided to upgrade my phone to a Huawei P30 lite. The device worked for a while and then died. I assumed a battery replacement was required. This didnt improve things so I contacted Customer support. They told me that for reasons best known to Alive cor they do not support the excellent P30 lite phone. So i got my old phone and attempted to install the Kardia app, only to be told it doesnt work on that phone either. In desparation I actually installed it on an ipad, hardly a portable device, and it works ok for now until your software engineers decide to chop the legs off another swathe of the Worlds population. I have worked as a systems engineer and in all projects, backwards compatability was strived for. This clearly isnt the case with Alivecor..Version: 5.8.0

ExpensiveGiven the initial price of the device, I don't understand why I should need a premium account to save my recordings. Most people buy this to keep recordings for their doctors so the history feature is quite necessary. Only way around this is to email recordings to self after taking them, but really you should have made this clear when purchasing. I paid $200 and now have to fork out more to save a recording. Little bit unfair... The app is great irrespective of this, but I strongly feel that since this is a product designed for people with health problems, a premium account is dumb..Version: 5.4.3

Works mediocreI’m clearly having PACs due to a heart blockage and it either reads as nothing is wrong or inconclusive if my hearts beating in the 40s. I’ve taken numerous readings with the same results only once did it pick up bradycardia and never picks up my episodes of bigeminy. The only way you get the real reading is to pay the $25 fee to get it read through them. On those readings that showed nothing according to the device when I’ve payed for the review I get the real results. I’ve gotten 1st degree heart block, 2nd degree 2:1 block, bigeminy, and Bradycardia, none of them were noted in the results of this application. So this is a moneymaker for this company. I’ve printed out the readings and had my cardiologist read them and he even found some more 2nd degree heart block that their cardiologist missed! So my advice if you know your having an episode print out the reports and have your own cardiologist read them or go to the ER. I’m now getting referred to an electrophysiologist for a pacemaker. I can’t stress this enough DO NOT depend on this device for an accurate assessment!!.Version: 5.30.0

Account Required - Deleted and ReturnedAny hardware that requires an account and requires you to log in to use hardware you own, especially with health data should be outlawed. Deleted app and returned the product to Costco. No thanks. Can only hope this company goes belly up for shady practice..Version: 5.24.2

Suddenly Electical Interface is everywhere!When I originally got this device and used it with the app it was great. But the problem I keep having is suddenly every time I go to use it it’s always getting electrical interference. I bought this device 6 plus months ago. I used it sent information to my doctor and then my heart palpitations basically went away for a few months so I stopped using it. Then recently they started happening me again so I’ve been trying to use the device. Now every time I go to use it either get a message saying there’s electrical interference or it takes too long to calibrate or communicate with my phone or halfway into the reading it just loses my heart rate and stops the reading. I don’t know if it’s a software issue but this thing went from being great to hardly been able to get a reading. I’m very careful about where I place it when I do the six lead readingBut I’m even having issues with the single lead reading. I will place my fingers on at the same way I’ve always done and it doesn’t even register my finger pressing against the device. The battery say they’re full so unless that thing is reading incorrectly maybe I need a new battery. IDK, it’s just very frustrating..Version: 5.17.1

What have you done?Have used the kardia app for a while, even paid for a clinicians review. On switching phones, I’ve had to update the app. What have you done to it? It’s so basic. The starred recordings now don’t show up on the dashboard, you have to scroll through them to find which one it is. The medication data has also now gone, unless of course you pay. I’ve recommended this to so many people but won’t be any more. You’ve made it so that people have no option but to pay the monthly fee, therefore making healthcare unaffordable for so many people. After paying out for a diagnostic tool that had the potential to be beneficial to so many people, the new app is so disappointing..Version: 5.10.0

Money GrabBy the device and all it asks is for more money. Go to your local pharmacy..Version: 5.31.1

Pricing model?The app works well but the pricing model isn’t very responsible as you lose your history of ECGs if you don’t buy the premium product. Commerce trumps ethics there..Version: 5.4.1

Envoi ECG par HotmailJe n’arrive plus à faire parvenir mon pdf de ecg à mon adresse hitmail, pourquoi?.Version: 5.33.2

A waste of money?This was recommended by my heart specialist to try and catch my heart condition. It has been very hard to catch, and now that we finally have the document cannot be accessed. On top of already purchasing the $200 Kardia heart monitor, the app is telling me I must upgrade to premium to view my history. I made a PDF file and it made me password protect it, but now I can’t access the file even after putting in my password. This is honestly very frustrating, how do I access this PDF? This is a very serious heart condition and I need to be able to send it to my specialist. Would not recommend..Version: 5.4.3

Absolute rubbish, a complete waste of moneyI’m currently in AF, I know because I’ve had it for 20 odd years, your app however says it’s suspected AF, it constantly looses the heart rhythm even when it says ‘great connection’ crashes and does all sorts of things it’s clearly not meant to. I bought this so that I could be referred for a procedure to correct my heart problem. All your app does is add to my stress!!!.Version: 5.4.1

Mixed feelingsWhile the idea of this app is great, it doesn’t always work. Despite having a clear signal (“great signal” according to the app) there have been lots of occasions where nothing happens when I put my fingers on the pads. The screen just stays blank. This is pretty bad given you might need to record a fleeting sensation/also paid hundreds of dollars for a device that really should work every time. Also not happy about the monthly fee to save these recordings, when AliveCor are also using your data for their own purposes...what a double whammy. I’d pay a one-off fee to be able to save them but no way am I paying monthly! It feels like a money grab (and data grab!). When it works, it’s great, but overall I feel like I’ve been somewhat taken for a ride..Version: 5.0.2

Current version of KardiaThe current version is rubbish. Unnecessary changes to it. Email icon switched to the bottom and email title does not appear like the previous version. Just change the layout as it was. Disappointed!.Version: 5.21.1

Afib readingI have Cardiomyopathy so i bought this device to gain peace of mind after already having a brief run of ventricular tachycardia spotted on a two week monitor. Anyway i’m a 4 day period using Kardia i had four (4) reading that i was in Afib. This prompted me to use the clinical review option which costs $25 to have a board certified cardiologist look at your EKG. After spending $100 dollars in a panic to find out if i need to go to the emergency room on two separate occasions in that 4 day span. The doctor results came back and each rhythm was NORMAL. So Kardia mia diagnosed Afib 4 times. Warning to anyone this happens to. Seeing Afib come up on a screen will put you into a panic and will more then likely make your symptoms much worse after you being battling the gripping anxiety of decided whether to rush yourself to the ER or not. This device is not accurate in its detection on Afib..Version: 5.25.0

Does not sync EKG data to health appThis product is great. It would have been five stars except for one crucial feature. It does not write EKG data to the iPhone health app. It can read EKG but not write it. The manufacturer says it DOES write data such as heart rate, weight, blood pressure and height (because that changes frequently!) but as weight, height and blood pressure are all inputted by the user all it is a very expense heart rate monitor. You might as well input the other information direct to the health app. After speaking to customer service they say they don’t have an estimate on when this feature will be added. A nice device but without this crucial feature it renders it useless to me. For those thy don’t need it to sync with the health app, great! I recommend. Go buy. Otherwise don’t waste your money..Version: 5.13.1

Almost excellentThis is a great App but it’s not quite there! It would be ideal if the additional fields can be incorporated in the reports; I refer to Blood Sugars and Cholesterol. Also when will the OMRON EVOLV be added to list of BP devices here in UK? As per title almost there but not quite, hence the three star rating..Version: 5.22.1

Wow! So disappointed, do not recommend.I was very excited to use this as a tool to help monitor my heart issues, since my symptoms are not always consistent this made me feel better about having the ability to record an EKG at the precise moment I was having symptoms. TO MY EXTREME DISAPPOINTMENT I found out that my expensive band is just that! Unless I pay EXTRA for the “premium” subscription, I can’t even record an EKG to send to my cardiologist for his review. To make matters worse, the customer service I received was ridiculous. First, she wouldn’t answer a question without me giving her my contact information (I just had a question, why is my information needed to just answer a question), then after clarifying that my Kardia band will only work if I PAY EXTRA for their premium subscription. The rep attempted to “pacify” me stating, “you didn’t have to buy the watch, sorry you didn’t see this on the website prior to purchasing the band”. This is all aside from the fact that the app drains my watch battery and takes over the face of the watch making it difficult to use other features on the watch. I FEEL LIKE I WAS SCAMMED! I bought this to help my health NOT CAUSE MORE STRESS! I will definitely be telling people about this experience..Version: 5.1.1

Needs UpdateGreat app when it works, just tired of redownloading it constantly since it crashes when I open it. Got newest iPhone version and phone, might need an update to stop issue.Version: 5.12.0

Excellent device, but your $150 only buys access to half the data capableIt’s a great little device, still disappointed it requires $100 a year just to access all 6 of the leads in the hardware we have paid for. I have a cardiologist who can read them, so paying another $1,000 over a decade just to be able to access all the data it’s already capable of is really disappointing and a waste all around. If the $150 device purchase price can’t cover the price of maintaining the software then perhaps $10 or $20 a year for allowing all the data would be reasonable. And if someone needed a rapid cardiologist’s reading that could be ala carte? BTW my cardiologist said the data that I do get is of decent quality. This is a solid, simple, tiny and beautiful device. I like the 6L device. It’s incredibly expensive but a worthy addition to my healthcare devices. I live in America and the privatized medical/insurance juggernaut makes doctors so unreliable that people are often forced to diagnose and treat illnesses such as heart, stroke, and other cardiovascular issues by themselves, even with insurance..Version: 5.30.0

Not write in Apple Health ECGThis is ok, working ok but you have ecg history only in you apps but if you want use Apple Health only heart is saved in Apple health apps..Version: 5.4.3

Don’t fix what ain’t broke....Doesn’t work as well since latest update, not sure what you changed but the EKG readings are all over the place now.Version: 5.5.0

BugCan’t delete recordings. This is a bug. The error message is: There is currently a Teleconsultation appointment exists for this EKG, so you may not delete it. There are no “Teleconsultation” appointments set up. Please fix..Version: 5.21.1

ECG does not workThis function, which should be the mean one, does not work in Apple Watch as the developer promise..Version: 5.4.1

Andy StewartIt’s peace of mine knowing when I’m in Afib..Version: 5.7.0

Great, but...The technology of this thing is superb, very clever, but not being able to save your ECGs to the journal after the trial period is social injustice, unless you can pay $13AUD a month. Yeap, storing and retrieving your samples from your own phones storage is blocked. You need to reassess your pricing model guys, especially when the device costs more than $200 (whilst treating us as a data commodity). I'd prefer to pay $20 for the app and have this feature native than pay subscription rubbish charges to do something as basic a save you own ECGs. I used to recommend this until the trial period finished..Version: 4.9.0

The device is garbageDon’t waste your money.Version: 5.34.0

Two brand new 6L EKG devices, still can’t connect to the App...My cardiologist requested that I purchase this device. I then could not get it to pair to the App. I purchased new batteries and a special screwdriver to change it, still no success. I read every trouble shooting tip and tried it to no avail. After contacting the company they promptly sent a new device but guess what??!! Still won’t pair with my phone/App. When I go to “Settings>Privacy>Bluetooth the App does not appear. I am supposed to “allow it to connect” but it’s not an option. Please fix this problem!!!!.Version: 5.21.2

Much better BEFORE the Recent updateI used this professionally as a cardiac nurse and personal trainer. Until the last update it was great - very easy and quick to verify a client’s rhythm. Now it’s not - will probably stop using now. I agree with previous comments by a Dr - should be facility for professionals. For eg if I’m working with client/patients in gym, or what about in an emergency- should be able to open app put in contact with person & record!.Version: 5.0.2

InterférencesDe plus en plus on dirait que l'appareil a de la difficulté à capter les fréquences. Souvent obligé de recommencer l'enregistrement. Il mentionne souvent "interférence".. Alors que depuis deux ans je suis toujours au même endroit pour faire les tracés. ( Chambre sur le lit ou salon sur le sofa) La première année ça fonctionnait très bien. Depuis quelques mois 3 fois sur 5 il y a un problème d'interférence. Et aucun appareil n'est proche à l'exception de mon cellulaire pour enregistrer le tracé..Version: 5.31.1

Poor quality Apple Watch bandThe Apple Watch band by the Kardia lets down otherwise excellent innovation to take ECG rhythm strips by using Apple Watch. During my first month use of Kardia band, I conclude that the quality of material used to make rubber band is sub-standard as it attracts dust / fluff like magnet. Black band with white dust / fluff looks unsightly and ruins prestige of Apple Watch itself. Apple brand original band does not have this problem - attention to detail. I’m rather disappointed as the price of Kardia band is premium (£200 in the U.K.). To take ECG, the system works, hence not 1 star. I don’t expect replacement of current band..Version: 5.0.2

Great idea but..I’ve the 6L version. It’s just unreliable which is really really frustrating when you’re out on a walk need to use it and it won’t connect or detects erroneous electrical interference. When it works it’s great, my cardiologist was pleased, but it really gets in my nerves now.Version: 5.31.0

Confusing and irritating updateI have used Kardia for two years and found it excellent and most convenient for capturing my AF. The latest update is tiresome and difficult to navigate and I am bombarded with requests to ‘upgrade’ for £9.99 per month which I do not wish or need to do. I still recommend this device but would implore the manufacturers to revert it to its previous simplicity..Version: 5.10.0

WTH KardiaWTH Kardia The update has ruined my watch. It thinks I’m exercising and burning calories 24h/day. The battery gets drained stupidly fast. I can’t turn it off in your App settings. The only thing to do was delete the App off my phone I’ll try reinstalling it, and just saying “No” to everything you ask about “SmartRhythm” Update- I reinstalled the software, and didn’t allow permissions for “SmartRhythm“. Should be ok right? Wrong, the App on the phone won’t allow me to take an ECG without permissioning it, which of course I don’t want to do, as it will ruin my watch. Thanks so much for ruining a previously great product. You should fire whoever was responsible for this, and reintroduce the old App..Version: 5.0.1

Recordings not available after 1 dayI recorded some data yesterday and went to review them this morning but they don't show up in the Journal. Is there a new version of the app coming soon? This feels like a buggy 1.0 release..Version: 4.7.0

GarbageHonestly a complete waste of money. Apart from the fact that only picks up AF (one type of arrhythmia) there is constant issues with the ECG readings. Most of my readings are unreadable due to ‘electrical interference’ but that’s just rubbish as I have followed the instructions to the letter and still get the same error message over and over again..Version: 5.13.1

Not convinced value for moneyNot convinced that the results classified as “normal “ are indeed that, as irregular heartbeat exists when recording in progress The charge for premium service does not appear to deliver a premium result My cardiologist is not convinced as to what the result is when taking the reading , as on a holter he 12 channels to view, and this is only showing one. The question is, which one, and how accurate?.Version: 5.3.0

ECG readerI find when I’m having a cardiac event it has difficulty getting a reading as my fingers are usually very cold and a bit blue. Then if I can get a reading it says unclassified. So not very useful to tell what’s happening with my heart..Version: 5.32.0

Doesn’t work on IOS 16Had problems with the app saying I have to provide Bluetooth access but no way to do that. I’ve reinstalled the app and it can no longer recognize my device so I can pair it again..Version: 5.27.1

Not connectingSince update on my iPhone 11pro max the app will not connect to the kardia device. Sometimes it shows green connection for a split second. It’s totally useless now. Emailed support days ago a video and no response yet. To be if I am having flutters or mild attacks and not knowing it because my device no longer works!.Version: 5.17.1

Still waiting for Apple PayI don’t have medical issues now, fortunately. I shelled out the $200 for the Kardia band and I do like the product based on the 30-day free trial. I like the idea of getting notified if something develops. So, I am willing to subscribe to the premium service, but I’m a long time ago done with entering my credit card into everybody’s website, not when Apple Pay offers such better security. I contacted Alive Cor to suggest that they offer an Apple Pay option and meanwhile kept the KardiaBand just waiting for them my reasonable request to accommodate more methods of payment. That was three months ago and I’m still waiting. Customer support did reply back the next day and tell me that my request was forwarded to the developers. Two more versions later and I’m still waiting. Can’t believe it’s that hard to put an Apple Pay button and really can’t believe that Alive Cor doesn’t care about getting more subscriptions..Version: 5.1.2

Not so happy with thisI’m using this for my opd patients. The apps can’t diagnose anything if the heart rate is more than 100; very disappointing experience..Version: 5.4.3

Watch app is useless for Kardia 6LThe Kardia watch app (iOS) can’t be used to initiate an ECG reading from the handheld 6L Kardia. Instead, you have to be next to your iPhone, at a table or desk, with a place to sit, while holding your Kardia 6L, with the Kardia app open on your phone when symptoms strike. The problem is that symptoms of arrhythmias can be quick and fleeting - such as during or after exercise, when I’m often outside without my phone. That makes the Kardia device useless in those common scenarios. Even if I could keep the phone and Kardia on me at all times, I’d need a third hand to juggle both when I’m not near a table, desk, or similar. In fact, starting an ECG recording from the Kardia phone app has been so impractical for me that I’ve stopped using Kardia for the last year and have starting using Apple’s ECG exclusively. My Apple watch is usually on me and in 2 quick taps I’ve got an ECG (thank you Apple!). This is unfortunate though because I would prefer to be using the 6L if I could for better data! I hope the Kardia team will consider looking at ways for Apple Watch users to initiate a 6L Kardia Ecg with a tap on the Kardia watch app (instead of having to use the Kardia phone app exclusively). For those of you who experience symptoms while sitting at your desk, the phone app seems to function well overall and it might suit you. But do not plan to use the Kardia device on the go when you’re out running errands or exercising!.Version: 5.29.2

Why is so buggy now?When I first purchased this in August 2021 it worked quite well..When you deleted a reading it deleted the one you were trying to delete. There were very few unclassified readings. Now using the delete option is a crap shoot; almost never does it delete the reading you are trying to delete and it almost a guarantee if there is an A-fib or Wide QRS reading, that will be the one deleted even if it is up to 4 or 5 readings below the one you are trying to delete. Also the number of unclassified readings indicates that there is definitely a problem with the app. Either that or my heart beats very differently than the norm. Please fix the delete function or at a minimum the option to reverse the delete action. This app is now so screwy I am now researching similar products to replace this one. It isn’t worth the aggravation and I don’t really trust the readings anymore..Version: 5.22.3

Good app...usuallyBut the last update fried the functionality of the device. Hopefully, a fix is in the works..Version: 5.15.2

GarbageThe app crashing and cannot connect to bluetooth. And if you want détails analyse you have to pay 10$/ monthly if not you have a basic analyse like an apple watch or other gadget less expressif. I return this to the shop and ask for a refund..Version: 5.33.1

Ok, but…Do NOT pay for the “upgrade” for a $100 a year. I could never get the device to work using the six lead EKG. Complete waste of money. Single lead, no issues..Version: 5.32.0

Was useful, but the last update, not so!While I’ve found the device useful in the past, the recent update is forcing the use of a PDF password. I want to save the PDF’s but I do not want a password and it’s not AliveCors place to tell me otherwise. I have the ability to secure them myself, and considering it takes a minute to remove a password from a PDF and there’s dozens of sites that let you do it online so this is far from being secure! Instead, all this does is lead people into a false sense of security and likely to be far less secure. Can we please stop all this insecure nonsense! Either remove it, or allow us to turn the requirement off! Especially since I can’t even save them now since adding a password throws an error..Version: 5.2.0

Waste of money. Doesn't allow less than 50bpmTotal waste if money. Company non-responsive to multiple emails and phone calls. The software is setup in such a way that it will not accept less than 50 BPM. A well trained athletic person's resting heart rate can be just under 50 BPM. The software will tell that the heart rate is unacceptable and not normal and t refuses to analyze it. I understand the reason is because they fear of repercussions from FDA because, yes, for people who have no reason to have such a low rate (untrained person) this could potentially indicate an issue. But this is normal for very well trained individuals. They don't mention in their marketing materials until you find out. So basically it's useless. Company not responsive at all. No updates to the application. What they should have done is to provide an option to enable analysis under 50BMP by providing a switch to turn it on and perhaps accept terms of use or whatever. Instead they basically misrepresented the product and now don't even respond to emails and calls..Version: 4.9.2

DO NOT BUY-updateFrom Terms of Service, “You irrevocably and forever waive any rights you may have regarding your User Content being altered or manipulated in any way that may be objectionable to you. You must accept this when logging in via the internet. At first you could be somewhat anonymous. No more. They DEMAND access to microphone. They DEMAND PII personal ID information. They make every effort to collect data on you including meds. PB. And more. Just check the news on Facebook and GOOGLE privacy violations before you consider this app because I have to believe they run under radar to sell info to the likes of these companies. Follow up. Kardia responded and clearly stated they do not sell data. Neither did Facebook, until they were caught. They said microphone was for inaudible signal transmission. Funny, some time ago, I used the EKG monitor with microphone off and it worked fine. My Kardia pad did not change, so I view this as suspicious response. And now when I try to check heart rythm it let me do it once then said it is sending to pro for review - and I cannot repeat the EKG test or see the results. It is useless. I spent $99 on the Kardia Mobile and now the app does not work. So I say again, DO NOT BUY. If you buy the KadiaMobile your a fool. But that’s just my opinion based on my experience..Version: 5.6.1

Kardia app not workingIt used to work but now it jumps from no signal to great signal constantly Mary.Version: 5.5.0

Waiting for signalsStill searching . I don’t understand how it works ? Can any one help me.Version: 5.7.0

ExtortionI wasn’t aware when I downloaded the app I was on a 30 free trial for “premium”. I recorded a reading last night that was abnormal and I wanted to save for my cardiologist, as my free trial had ended the reading didn’t save, it didn’t flash up that it would not be saved. I then paid for premium hoping my last recording would then appear in my history but it seems it was not saved at all. This cost me $200 and yet I have to pay monthly to record my readings???? What a joke..Version: 5.4.0

UpdateI use to like this app. It was perfect for this old man. Everything was on the one “page”. Not anymore. You have to go hunting. It doesn’t remember your meds or import them. Now negative reviews are being deleted. I understand changing a business model but it’s frustrating to go from ease of use to overly complicated. #2- this was a great app. It was simple and used daily. As a “Premium” member it’s saddens me to abandon this app. I have logged out for the first time. Deleting reviews and overly complicating this simple app is not what I want/need. Apple Watch will do. Good luck. Update: bugs seemed to have been ironed out. I just use the EKG and blood pressure and that seems to work well. I don’t track my meds or any other “care plans”..Version: 5.30.0

Bad supportPretty disappointed as you need to subscription to detect pvcs even after spending 200$ for the machine, as well as I’ve tried connecting to apple health and it will not show my ecg, messaged support and it’s dead air..Version: 5.24.1

Crash CitySince the update the app crashes within 15 sec of startup, now useless. Please fix.Version: 5.10.0

INACCURATE READINGSDuring a break in a nuclear stress test, I felt I was in Afib. Had the Kardia bar with me and it confirmed Afib 7 times in a 40 minute period when I was not attached to cardiology equipment. I showed the readings to my cardiologist and he said it was superventricular ectopy, not Afib. I complained to Kardia; it took them 4 days to get back to me after a review by “their team”. No indication that team included a cardiologist and their decision was the reading contained interference that would have skewed the results. Didn’t interfere with my cardiologist interpreting the reading! As other users, I depend on this device to confirm whether I need to take further steps to ensure I receive health care when needed or medication administered. Adding insult to injury, I am paying monthly for “advanced determinations”. I think all users need to know who comprises “the team” reviewing results. Do you only get a cardiologist review if you pay the additional fee even when there is a problem with the device’s “advanced determination”? I’ve lost confidence in the accuracy of the readings and the supposed support team..Version: 5.31.1

Lack of history.After a month of free usage, you have to pay 12.99 a month for premium. Without it, even basic features like history of ECGs are not available. Since the device that comes with the app costs over $100, this is bad. Expected more. Look for another option..Version: 4.7.0

Latest updateNot happy with latest update. No longer shows the 3 readings …just the average. Also wiped out all previous info in history except for the average reading..Version: 5.33.0

ProblèmeJe ne peux ouvrir mon compte pour mon Kardia que je viens tout juste d’acheter. Que faire???.Version: 5.1.2

Poor customer serviceThe watch band was a Christmas gift and I installed this app the day after Christmas. The very first thing I noticed was only 8 days left in my trial period, they advertised a 30 day trial. About me, my heart function due several heart attacks and ultimate quad bypass surgery. Every EKG done on my heart SHOWS AS ABNORMAL DUE TO THE DAMAGE. Every ekg done with the app shows a normal result which was very suspicious. I contacted support twice asking about the accuracy of their app, each time i was referred to my doctor. My doctor has nothing to do with your app or Apple Watch band. In my opinion if in fact this was an ekg done on my heart it should have at least show that my heart is in fact damaged but the app always says normal which leaves me to believe only normal is all the app is capable of displaying. Normal is NOT a word associated with my heart owing that my heart function is less than %30. My heart damage is caused by exposure to agent orange while is south vietnam. Now the trial period, in my opinion the trial period should start when the watch and app are installed not when the bans was purchased. As stated i had a 7 day trial, not near enough time for a fair or valid assessment of the app or watch band. If the app and band are even close to accurate it would show an abnormal EKG. THIS SYSTEM IS DANGEROUS and not very well thought out. And once more 7 days not near enough time for a proper evaluation . Dewey Pollock in central Florida.Version: 5.0.2

Good only if you pay or are trained in ECG interpretationI’ve used this since 2019 with good results. I am a trained medical professional and I can quickly look and my friends, family or my own ECG tracing using the KardiaMobile device. In 2023 I purchased the KardiaMobile6L and now after 3 months of use, I find myself using the old single lead device. The 6 lead tracing with out amplitude adjustment overlaps other leads. The device is more flexible which adds additional artifact the algorithm can not remove and I get possible a-fib alerts. Also the device routinely stops recording or throws the error electric interference. Overall I like the idea, and it’s a good product if you subscribe to their service or are medically trained. If you are not, you are subject to mis-interpretation. I do not have a-fib or ever been diagnosed but commonly get a possible a-fib warning. I do however have PVCs and the app has never interpreted them as anything but a NSR. With an irregular HR I do get unconfirmed. But as a lay person do not use this to diagnose a heart condition. In closing wish they would integrate more blue tooth device partnerships as with the b/p. I have scales but must enter my weight manually..Version: 5.29.2

No signalThis used to work every now and then but doesn’t work at all, always saying ‘no signal’ I follow the troubleshooting-turn off Bluetooth, phone close to device, cover off of phone. I have excellent wifi, no interference, won’t work anywhere in the house or out of the house. Useless..Version: 5.29.0

LanguageI am travelling and the app automatically switches to the local language😔.Version: 5.33.2

Overpriced to a captive marketA doctor recommended this. After buying the finger pads, Kardia try to charge a high monthly fee to record the results so it would be useful to a show cardiologist. It is possible to screen capture results for free. Other free heart apps offer more options. Kardia must feel they can get away with their unreasonable monthly charges for what should be free as many users are desperate with a heart condition..Version: 5.1.0


🙂 Kardia Positive Reviews
Is Kardia not working?

Kardia works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Kardia.

⛔   Kardia Problems
Applications with negative comments similar to Kardia
KardiaStation Professional negative reviews, comments
KardiaStation Professional Negative Reviews

KardiaStation Professional by AliveCor is an app for clinicians only. KardiaStation Professional works with the portabl...

KardiaStation negative reviews, comments
KardiaStation Negative Reviews

KardiaStation by AliveCor is an app for clinicians only. KardiaStation is an unprecedented artificial intelligence-enab...

KardiaRx negative reviews, comments
KardiaRx Negative Reviews

KardiaRx is a prescription only app providing the most advanced cardiac monitoring. During your monitoring period, the ...

KardiaComplete negative reviews, comments
KardiaComplete Negative Reviews

The KardiaComplete app provides access to the KardiaComplete program and works alongside AliveCor’s #1 patient preferred...