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AWS Console App Complaints & User Negative Comments 2024
AWS Console app received 90 complaints, negative comments and reviews by users. Have you ever had a bad experience using AWS Console? Can you share your negative thoughts about aws console?
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AWS Console for Negative User Reviews
✓ MFA screen issueCan not use app if MFA is enabled : 1. Enter login credentials. 2. Go to MFA screen. 3. Move away from MFA screen because now you need to open Authenticator app. 4. Copy or memorize digits. 5. Switch back to AWS app. 6. You see a blank screen. 7. You can only go back to login screen by tapping on left arrow on top of the screen..Version: 2.6.0
✓ Update blocked my root user login1. Update blocked my root user login 2. credentials cannot be pulled in from keychain. Instead have to copy from keepassx. 3. all of the above //update 7/7/2020: Still blocked my logins. Works fine in a browser..Version: 2.2.2
✓ Cannot take EBS volume snapshotKeeps on complaining about missing tags but provides no place to specify any. Anyway tags are not even required..Version: 2.1.7
✓ UnusableThe latest version is now effectively unusable because of the interaction between facial recognition (which is automatic) and inputting the captcha (which is not). Even covering the camera isn’t a hack . I’d have to disable facial recognition each time I wanted to use it. Doesn’t Amazon have people testing this kind of stuff?.Version: 2.7.0
✓ Very limited functionality and ugly interfaceYou’re much better off using the web version. This app is completely underwhelming and lacking in both functionality and interface design..Version: 1.19.4
✓ Just crashes straight awayNot what you'd expect from Amazon.Version: 1.12
✓ If not for the state of MFA...This would be a really great way to maintain visibility of AWS assets and catch problems early, if not for the dismal state of MFA in the app. Poor TOTP and no support for hardware keys means anyone following security best practices is effectively locked out of the app. Given the target audience, that's quite a surprising feature gap..Version: 3.0.1
✓ Reboot, Stop & Terminate shockerThis is not a bad app in terms of functionality and could have been really great if it wasn't for some really bizarre UX choices. Here's an example: when you drill down inside a running instance you 3 big buttons at the top of the screen: Reboot, Stop and Terminate. This is followed by all the useful stuff like metrics etc. it's a terrifying experience trying to avoid touching these buttons. Do they ask for confirmation before killing an instance? I don't know, I'm too scared to try it! Surely this should have been behind an Admin page isolated from the common monitoring functions? Please hire a UX designer and don't let devs design your apps..Version: 1.10
✓ Login BureaucracyThe app makes you login, in full, every day. Even though I’ve enabled Face ID, and it uses it, it then takes you to the login page. It has a link to my password manager at the top but this also does nothing because it won’t allow it to fill anything in. So it’s a case of manually switching between apps and copy & paste. Oh, and if you have 2FA enabled it also requires the code every time. Yes. Unbelievable. But I suppose only the same as the website..Version: 2.3.0
✓ AbysmalUse it for a few minutes and you’ll find: 1) Many bugs. Example, the S3 object versions detail view totally doesn’t load. Another example, in the menu, select ‘Rate our app’ and it takes you nowhere. 2) Totally off the iOS “HIG”. Example, no swiping to go back / traverse view hierarchy. 3) Doesn’t even support AWS Support or CloudWatch Logs. 4) Slow! Spinners everywhere. 5) Try tapping the billing module on the dashboard to see where your money is going -> takes you nowhere. Come on AWS, put one good, committed engineer on this for a few months and you’d have a really useful app here. This is not the best you can do..Version: 2.0.2
✓ Keeps crashing when viewing CloudwatchEver since I added a calculated metric to a cloudwatch alarm, when I open it on iOS app, it spits out 2 errors about missing namespaces, and then it crashes. There seems to be no obvious support specifically for the iOS app.Version: 2.2.3
✓ BrokenYou can’t login if you have 2FA, it’s been like this for over a year. Plus you can’t use Lightsail so pointless really..Version: 2.10.6
✓ Lightsail not supportedNo support for Lightsail = bummer.Version: 2.0.3
✓ I don't know what to use to log in with anymoreLots of new updates and changes, but I don't know what to use to log in with anymore. Now they want three items : account#, login, and password. Before I just used login and password..Version: 2.9.2
✓ PasswordPlease, add iam user password remembering. Very usefull app, but I have to reenter my credentials every day..Version: 1.19.1
✓ Barely UsableDon’t expect to be able to do any real reconfiguration in this app. I’m currently running up against a bug where I can’t add new security groups in EC2 because it won’t accept any input in the port number/range field..Version: 2.1.0
✓ Doesn't support security keysMy account is secured with a U2F key, and this app can't use it. I used the "verify with email and phone" method, and got signed in...in my browser, which I could have done without the app. There seems to be no way to use this app with an account that has a security key..Version: 2.2.4
✓ Fix broken 2fa and New region support2fa is seriously broken; Add support for new regions like ap-east.Version: 2.2.9
✓ Mysterious chargesI tested this app for the first time with an AWS account that is consuming no services, then a $0.01 charged appeared in my bill for the month. Seems a bit dodgy that the console app is charging you to use it in a round-about way..Version: 1.19.4
✓ Doesn’t support 2FADoesn’t support 2FA. Get the basics right.Version: 2.6.1
✓ Some desired featuresWould be better if each page reload automatically when the state changes. For instance, I would like to see the main page reloaded when I take action to my instance. And the other one is ssh client embedded in this app. Thanks..Version: 2.0.1
✓ No support for hard tokensI cannot login as the app’s browser does not support hardware tokens like my yubikey.Version: 2.1.5
✓ Rate Limit Exceeded loading views constantlyWorthless. Try to view the Cloudformation Service and it wont even load the list of stacks because “Rate Limit Exceeded”. By the app itself! Happens everytime, so can’t view anything but the startup dashboard. None of the Service views will load..Version: 2.3.4
✓ TerribleI can't understand why I'd use this vs the web version on iPad Safari? It's missing pretty much everything..Version: 2.0
✓ Buggy loginAfter using email, password, captcha the app does not progress past the language selection screen. Only the AWS logo, language drop-down and legal details can be seen, no buttons..Version: 2.10.6
✓ No support for U2FIf you have secured your account with a hardware key, the app simply won’t let you log in..Version: 2.3.1
✓ Too much buggyApp frequently crashes on my iPhone 7. Most importantly it crashes when I check cloud watch alarm..Version: 2.6.0
✓ Please enable cookies to continueCan’t log in, can’t get past the password prompt or OTP prompt because of cookie issues. Might be a useful app if I could use it..Version: 2.2.1
✓ “Worked” until latest updateHave had app working for some time. Latest update has meant the user IAM user I had configured from day one now can’t access billing information. Would be helpful if a sample IAM policy detailing required permissions were available as part of the documentation. Following update, the app has gone from a novelty item to plain broken..Version: 2.2.9
✓ Not very helpfulThe fact that I need to login and enter MFA every day is annoying Azure keeps me logged in. Maybe add fingerprint unlock if security is the reason.Version: 3.0.1
✓ Was this tested?Love the error box I get when I try to get to the login page. Delete..Version: 1.6
✓ Buggy as all heck...Just use the web version instead.Version: 2.0.1
✓ Forget the current screenI like being able to use my phone to accès AWS console. However when I look at metrics and my phone locks or if I switch to another app, it always forgets the screen I was in and I have to restart from the beginning 🤦♂️ I then give it a bad notation until it’s fixed.Version: 2.0.3
✓ Just awfulI don't know what to say about this app it's just plain awful. Doesn't reboot or stop the instances it's junk.Version: 1.19.3
✓ Identity codeWhere do you get your 6 digit identity code from?.Version: 2.0.3
✓ Disastrous garbage that AWS should be ashamed of.This app does very little useful and has usability issues up the wazoo. At most you can check billing and some alerts. First you have to get past one of the worst sign-in sequences imaginable - often failing and often having to re-authenticate. May in fact be AWS’s crappiest product..Version: 2.0.2
✓ AWS support centerCould not find in console.Version: 1.19.3
✓ Keeps crashing on instances selectionThis app is unusable.Version: 2.3.8
✓ Unable to add instances to load balancer a nowWhile I like some of the new features and the app is overall a good one, they broke my ability to add instances to the classic load balancer on mobile IOS. This was almost bad until I was able to get to a PC..Version: 2.0.1
✓ Odd set of servicesIt's just weird what is and isn't there... for example, the most obvious would be access to metrics and cloudwatch dashboards, which isn't available, yet log access it pretty useless on a phone, and that's there. I can see SOME metrics, but I can't see the ones I've set up. It's full featured and extremely incomplete at the same time.Version: 2.7.1
✓ Even less info than beforeOne giant leap backwards..Version: 2.0.1
✓ Security fail waiting to happenIf you value your infrastructure then I would not install this app. As others have said, even after closing the app you are not prompted for your password when you go back in again. But I have MFA enabled since my account has access to IAM so I figured SURELY I would at least have to enter my MFA code? Wrong! Not only did I not need to enter my password again but I was not prompted for my MFA code either. What's the point in that then? Thankfully I routinely enable termination protection on our instances or we could find we have a problem! I will now uninstall the app. Oh, iPad 2 here so no fingerprint reader before someone says! I would like to think that apart from this the app is good but I can't get over this. And it didn't look all that great anyway..Version: 1.13.1
✓ MFA is brokenCannot login with a hardware security key. It says the browser doesn’t support this, however other apps & websites support security keys on iOS. As a result, I cannot use this app at all..Version: 2.7.5
✓ Billing not workingUseful app but the billing does not work..Version: 1.19
✓ FrustratingI have a username, a password and 2FA. Now I also have to satisfy a CAPTCHA “to make sure our account holders aren’t robots”. Frustratingly, the CAPTCHA only works 1 time in 4, but why the need on top of 2FA in the first place?.Version: 2.3.5
✓ Heavily Lacking FunctionalityThe app isn’t really useful enough for most tasks. So I find myself just using the web console. It can be useful for getting a quick rundown of your alarms or review items from the personal health dashboard. This is certainly a huge step up from the previous incarnation of the app, but still has very long way to go. Overall the UI/UX needs to be completely overhauled. Everything is done with very basic cookie-cutter UI components. So it makes the interface less than intuitive. The menu being on a right swipe is also pretty jarring when I’m expecting to to back to the previous page..Version: 2.0.4
✓ Doesn’t have the required features of a service.This app doesn’t solve the usecase of relying on it completely when we are on pager duty and need to manage a service remotely (with out a laptop handy). Ex: I need to configure a sqs queue or start dlq redrive which is not possible from this app. This app would gain more traction and visibility when major features (if not all) of a service are provided in it..Version: 3.0.5
✓ No lambda?I cannot see the lambda.. can you please add it?.Version: 1.19.4
✓ Login Method HorribleIt wants you to do a captcha to “better protect your account” after enabling face login. And on top of that, you have to type your password because the face login will not fill in the password field on the captcha login. That’s great for simple passwords but when you have a 16 character randomized password that you don’t know because you used the built in password generator and have to go out of the app to get the password and then copy and paste it into the password field makes no sense whatsoever. Fix your login option and may change review..Version: 2.0.4
✓ Useless appI don’t really understand the purpose of this app is? Most of the services you can not modify or are missing like lightsail. Why there is no aws-cli, without this the app is pretty useless.Version: 2.0.5
✓ Can’t edit route 53 entriesA bit useless for me as your can view route 53 entries but not edit them.Version: 2.0.5
✓ Can’t unlock phone when Face ID is enabledThe app works alright even though only a small subset of AWS features are supported. The real dealbreaker is that when Face ID is enabled for app login, if the phone is locked while the app is open, the app’s FaceID process repeatedly interrupts phone login and the phone can’t be unlocked at all. The only recourse is to restart the phone entirely. This is a huge annoyance and needs to be resolved..Version: 2.0.2
✓ RDS management?Still can't stop and start RDS from the app? Poor show...Version: 1.19.3
✓ Barely works, hardly worthwhileLogging into the AWS console with this app works with federated SAML login unless you are using AWS SSO. Attempting to use AWS SSO for federated login results in, "Load failed", "The operation couldn't be completed. (NSURLErrorDomain error -999.)". This is even more embarrassing now that AWS has rightly decided to deprecate access keys for login to this app. Once logged in to the app using a third party SAML provider; the absence of CloudWatch Metrics, Insights, or Dashboards not to mention any kind of support for ECS or EKS, really calls into question whether this is anything more than a marketing ploy..Version: 2.4.5
✓ Opsworks says No Stacks FoundOpsworks says No Stacks Found even though I have stacks. I have tried changing the locations but nothing works even when I’m selecting the correct location which in ops works is global anyways so not sure what’s going on. maybe the global option was removed recently which doesn’t work with ops works so maybe it needs to be added back or defaulted to global when ops works is selected in the app..Version: 2.0.3
✓ Garbage - read onlyMaybe you want fix something on the road with this app? Too bad, you can't. Enjoy looking at your aws setup..Version: 1.13.1
✓ Switch Roles NeededCan’t switch roles which makes this useless at the moment. I also have no idea what an access my PIN is and haven’t got the time or patience to figure it out..Version: 2.0.1
✓ Difficult to distinguish which account I’m inBoth in the profile/account picker and at the dashboard after logging in, there is only the account number to know which account I am in. Prior to this update I could easily determine this. I administer many account and there is no way that account # is going to do me good quickly identifying what account I’m working with. Please allow me to give each profile a nickname/alias that will show in the profile picker and is prominent while working in the app..Version: 2.0.2
✓ BuggyWhen using to navigate S3 buckets, doesn’t show all of the files and folders within a particular folder (without alerting the user about this), and I don’t see any paging functionality. Wants users to pay $29 per month for the privilege of being allowed to submit bug reports via email. What a joke..Version: 2.9.3
✓ Needs cloud watch dashboard supportNeeds cloud watch dashboard support. Access to cloud watch logs would be ideal also. This app isn’t really useful for support on the move without the above. I’m using the console web app for now. It’s not mobile friendly but it at least has the features that are critical for support..Version: 2.1.5
✓ Good but could be betterStarting and storing servers is easy and effective for when you are out and about but being able to change security and add your IP address is a full on pain as you have to open a web browser, get a site that will read back your IP, copy it, go back to the app, realise you haven’t authenticated to the app yet, go to the auth app, copy the auth code, back to the app, paste the auth code, back to the web site, copy…. You get the point. Make it like the website, pulldown for the “my IP”..Version: 3.0.1
✓ UselessNot being able to edit record sets in route 53 makes this useless. Viewing purposes only, what's the point...?.Version: 1.19
✓ Very limited - practically useless read only app.Why there is no option to edit route53 records? Why there is no stupid simple option to copy values like IPs or hostnames from EC2 list. So limited....Version: 1.19.4
✓ Password retrievalWish I could import my PEM files and get my EC2 passwords..Version: 2.0.2
✓ Visibility on rate of cash expenditure is very difficultBeware, you might burn holes in your wallet. AWS could do a lot more to provide visibility on how much the current hour is costing you..Version: 2.0.1
✓ Helpful, but needs depth in a couple placesHelpful but missing a lot of functionality. Understandably so though. Aws is huge and putting the time into flushing out a service would be difficult to maintain. When looking to be able to do aws config fully on iOS, the biggest gaps have to be filled by using the browser for lambda and api gateway which I don’t mind since I need all the features available. so I am not opposed to using the browser for that. What I would like to see is cloudwatch insight logs integration for the app. This would be a game changer to have an interface for my saved log filters and queries to do quick debugging..Version: 2.3.4
✓ Cloud shell is barely usableHaving issues with tiny UI and unable to copy from the cloud shell console. Only solution for me is to screenshot and OCR the text from it. Please fix this issue!.Version: 2.10.3
✓ More featuresWould be nice if we would be able to rename files inside buckets. If one of my colleagues upload a file to a bucket and don't name it with the right name then the link is broken. I would like to be able to access the file and rename it with the app..Version: 1.9
✓ Poor UIThe user interface is slow and clunky, and is overall frustrating to use..Version: 1.19.4
✓ Login is brokenEmail is sent asking to confirm identity. When confirmed and returned to the app there is just a blank screen. Retrying doesn’t work either..Version: 2.6.0
✓ Just okThe app provides limited functionality. Have saved aws account credentials multiple times and linked with fingerprint and this works for an hour or so then I asked for login details again..Version: 2.1.7
✓ Still no FIDO supportA full year since the last person complained about it and still Aws can’t figure out how to do it even though companies with a tiny fraction of Aws’s budget have managed. Impossible to log into a properly secured account in this app..Version: 3.0.8
✓ Login is painfulNeeds to support Touch ID to login. It's a chore!.Version: 1.19.1
✓ Still can’t list ALBIt’s been over a year and we still can’t list all the albs? Why give me an error saying you can’t load more than 20 resources? How do I control that? Should I delete my load balancers? I mean, it’s a single list of load balancers and it won’t load any..Version: 2.2.7
✓ Touch IDUseful, be nicer as a native app though and add Touch ID support!.Version: 1.16
✓ Doesn't really do muchIf you were stuck and only had to use this app, perhaps it's nice to check your running instances and see some, albeit lacking, elastic beanstalk monitoring. But it's completely feature incomplete, ugly, hard to use and just mostly pretty pointless. Also the billing doesn't respect your chosen currency. All in all feels more like the pet project of a 14 year old than an official Amazon app..Version: 2.0.6
✓ No Support for YuibkeyUnlike other apps or even websites on iOS this does not support YubiKey 2FA..Version: 2.2.4
✓ Seriously? Touch ID never worksEvery time I enter it asks me for Touch ID and then ignores that and wants password and CAPTCHA. The images are the worst. I’ve tried up to 10 times with the EXACT letters put in. I should start taking screenshots of them. What should be simple on the phone has been made nearly impossible. Back to the web console..Version: 2.0.2
✓ No Lightsail?Lightsail missing completely...?.Version: 2.0.3
✓ Really needs a lot more functionalityCant do much with this except view info and reboot instances. This would be a lot more useful if there are more functionalities..Version: 1.8.2
✓ No utilityMost areas are read only, an average app for one of the biggest tech companies the world.Version: 2.1.5
✓ No Switch RoleAs there’s no switch-role available, this app is practically useless for pro use. OK for a personal account up to a point as there are a lot of sections missing compared to just using the web console..Version: 1.19.4
✓ OutdatedNo support for iphone X.Version: 1.19.4
✓ Just use web browser!Just use a web browser, at least on iPads. You'll get a full-featured console with no misplaced links, all the services, including CloudWatch etc. Honestly, can not see what is the purpose of this app..Version: 2.1.5
✓ Ask for a reviewGet 1 star.Version: 2.6.1
✓ Bad customer serviceBought 30 AWS IOT buttons I talked customer service and told them that i would be sending about 3 sms texts daily. I wanted everything to work properly, this is a project for a customer and friend. After configuring 3 with the web app, I could not configure the rest the app stopped working, tried to manually configure them and after 2 weeks I was able to. And now the text just stopped working. Called customer service. They made me fill out a form but have not heard back in 3 days..Version: 2.0.2
✓ This app is not goodThis is a review specifically for the AWS console app. I have tried to use it to get an idea of what is happening to our systems when we get a cloud watch alarm. It is essentially useless for any kind of diagnosis that isn’t obvious from a graph. Got a queue backing up? You’ll be able to see that in the chart, but god help you if you want to know why. Cloud watch logs are amazing on the web and here they are an absolute burden. Basically anything other than resource depletion is going to be a mystery. From looking at the rest of it, I have no idea why you would use this for anything at all. Seems like a missed opportunity..Version: 2.7.0
✓ UselessProvides no value to managing your AWS.Version: 2.0.1
✓ PasswordWith having a strong log in password in order to open the app and this app always asking for it is a pain! It should save the password..Version: 1.6
✓ How does this not support S3 uploadsSeriously, I get that the app is the mobile friendly app packaged version of our AWS console - but really it lacks the ability to upload to buckets in S3 which should be a staple feature of this app. C’mon Amazon - you’re better than this!.Version: 2.4.4
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