JPay App SupportJPay LLC

JPay App Support

2.3
2.32635 star

Total 12,235 Ratings

What is JPay? Description of JPay

The JPay App is the easiest way to stay connected and support your incarcerated individual.
JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms.
Purchase a tablet for your contact and fund their media account.


Features:
- Create your JPay account
- Send money with your credit/debit card once or schedule recurring transfers
- Purchase stamps for Email, Snap n’ Send® and Videograms
- Send and receive Emails
- Get new Email notifications
- Send emails to multiple recipients
- Prepay for an Email reply or transfer stamps
- Attach and send photos
- Send just a photo with Snap n’ Send
- Send a 30 second Videogram
- Setup a low stamp balance reminder
- Purchase tablet fir your contact
- Fund media account for tablet content
- Add/edit payment options and option to save card for future
- Manage your profile



Service availability varies, not all services available at all facilities


  1. JPay App User Reviews
  2. JPay Pros
  3. JPay Cons
  4. Is JPay legit?
  5. Should I download JPay?
  6. JPay Screenshots
  7. Product details of JPay

JPay App User Reviews

What do you think about JPay app? Ask the appsupports.co community a question about JPay!

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JPay Pros

Glitchy but better than snail mailPeople are grumpy because it’s glitchy. Yes. It is fairly glitchy. Which can be frustrating. But it is totally functional. I thank my lucky stars that I get to talk to my friend multiple times a week rather than once every 2-3 weeks, and that I can go back and read what I wrote so we can keep on track with our conversations. I like and appreciate this app a lot. I hope for continued improvements, of course. But I’m happy that this technology is available at all..Ca117yyVersion: 1909

Love this appOk, it's not perfect, but the fact is this app allows me to talk to my friend far more often and easier than if I was using regular snail mail. Plus I can send her photographs so she can feel more connected with the outside world. The tablets are such a good idea and I'm very grateful that this is something that exists. My ONE complaint would be that even after Ive read my emails the notification will stay for ages which bugs me because it makes my screen look messy, but I'd put up with 1000 messy looking notifications if it means my friend and I can have access to this system :).Nizlopi JoyVersion: 4.7

✓   JPay Positive Reviews

JPay Cons

Never worksAlways one problem or another.CrayxrahVersion: 2103.1

To use OR not to use???I was all excited about this app so I could send my friend pics and movie clips of his daughter, but after reading the reviews; I’m not so sure. Now I’m wondering if my card information would even be safe with this app. It SURE sounds like it has a lot of PROBLEMS that I’m not sure I want to venture into. Something else, yes I’m an “instruction freak,” and I have no idea how to even use this app. I know there was a help page but for gosh sakes you’d have to have a magnifying glass or print it out to even read it and it’s sketchy at best. So I’m kinda on the fence about using this app, but I read someone said they used the website, maybe I should check it out first. Lastly, the reviews offer up that problems are many and have been for a long time, but it doesn’t sound like anyone is in any hurry to make the changes...not good news for an app, not to mention the DEVELOPERS. If i decide to use this app and it works out ok, I may need to change my rating; but at face value; 2 is all I can offer up right at this moment..VbMeVersion: 2002

✗   JPay Negative Reviews


Is JPay legit?

No. JPay does not seem legit based on our analysis. This conclusion was arrived at by running over 12,235 JPay user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for JPay is 41.5/100.


Is JPay safe?

No. JPay not seem very safe to us. This is based on our NLP analysis of over 12,235 user reviews sourced from the IOS appstore and the appstore cumulative rating of 2.3/5. AppSupports Safety Score for JPay is 44.0/100.


Should I download JPay?

We are not sure!


JPay Screenshots

  • jpay iphone screenshot 1
  • jpay iphone screenshot 2
  • jpay iphone screenshot 3

Product details of JPay

App Name:
JPay
App Version:
2401.01
Developer:
JPay LLC
Legitimacy Score:
41.5/100
Safety Score:
44.0/100
Content Rating:
4+ Contains no objectionable material!
Category:
Finance
Language:
EN   
App Size:
26.62 MB
Price:
Free
Bundle Id:
com.jpay.JPayActivity
Relase Date:
12 January 2013, Saturday
Last Update:
31 January 2024, Wednesday - 18:56
Compatibility:
IOS 14.0 or later

JPay 2401.01 Update Note
✱ Version History

Minor bug fixes and user improvements. Biometrics Login..

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