Google Maps App Negative ReviewsGoogle LLC

Google Maps Negative Reviews

4.718 star

Total 157 Negative Reviews

Google Maps App Complaints & User Negative Comments 2022

Google Maps app received 157 complaints, negative comments and reviews by users. Have you ever had a bad experience using Google Maps? Can you share your negative thoughts about google maps?

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Google Maps for Negative User Reviews

FRUSTRTEDGoogle Maps has stopped talking to me. I had 4 Geek Squad guys try to fix it. The problem is with this APP I posted on Facebook and many friends are having the same problem I have to put on my reading glasses while driving to get directions 😡.Version: 5.19

Used to be the best now pantsTitle says it all but for clarification Google Maps used to be amazing, like literally the de facto standard in navigation, location and route planning software but is now a bloated mess of pants that you aren’t interested in. Suggestions, ads, mess, clutter and more mess. Oh and don’t forget the mess. Roll it back Google and maybe even charge people to use the simplified version which was all about finding your way. Oh, and I had to turn notification banners off because for the life of me I can’t find why I had a red notification number because the app is so bloated you can’t identify where the notification is coming from. I spent 10 minutes going through every single menu and ad banner and still the red notification number on the app icon. A massive 100% fail! 🤦🏻‍♂️.Version: 5.39

Currently the best maps appI use maps primarily in the car as satnav through apple CarPlay. I used apple maps for years because it’s clean, reliable and just generally a very good app. I tried google maps along with a couple of other apps e.g. waze because I wanted some feedback about the traffic around me. Apple maps will advise new routes if there’s traffic but I doesn’t give you much more info, this keeps the app clean but it’s not what I wanted. Google maps has a very simple but game changing feature for me, and that’s the active alternative route information. It will actively show other routes with the estimated time when taking the route, this not only allows me to anticipate traffic and take another route but it’s also enabled me to become more familiar with the areas I drive around regularly. I’ve been using google maps now for over a year, and while there isn’t much difference in terms of functionality compared to Apple maps and waze, it just has some nice extra features which I couldn’t be without. The interface isn’t as nice as apple maps, but the demo icon/arrow when driving and using as satnav is more accurate and the graphic makes it much easier to understand where you are on the road and what exits you need to take, especially welcome on busy UK roundabouts..Version: 5.37

Good but bad as well.3 stars is because it’s free, but only 3 stars because it has a lot of bugs. A lot means a lot of bugs. Sometimes it doesn’t show you the most accurate road, while waiting at a red light sometimes it keeps on moving on its own and you get confused that where you were. The accuracy and speed of the lady saying where to turn or go is not good either. For ex, it happened to me, I’m driving down a 2 lane road where at the end 1st lane goes straight and the 2nd says left only, when I reached the end of the lane 2nd lane maps says go straight and when there’s a lot of traffic it’s really hard to change lanes. It’s a good app, but sometimes it’s really ridiculous..Version: 5.23

PalatineIt is Palestine not Israel.Version: 5.68

Are they experimenting for lemming behaviour??I often use google maps to find locations and routes. But more and more, I’m finding that it directs me to longer or convoluted routes where, by simply looking at the map, I can find quicker and shorter routes. The best example I can quote: I used it to find a location and the best routes to get there from my, then, current location. It suggested that I walk to a bus stop then take a specific bus. Fair enough. I walked to the bus stop. I then checked the route again from my ‘new current location’. Guess what! It suggested that I walk to the NEXT bus stop on the same route and take the same bus! The SAME bus, as in, not just the same number, the same physical bus with the same schedule!!! I decided to ignore it, took the bus from where I was and that was that. This is one example of many similar incidents, where it is very obvious there’s no sound logic to get you where you wish to go. I genuinely feel there’s something more to their algorithm; like, if we tell people to go in obvious circles, would they do it? Do they follow directions blindly losing all sense of their spatial surroundings? Are people developing a lemming- or sheep-like behaviour? That would certainly make a very interesting study, but I don’t remember signing up to it. It come at costing people time to get places. It’s not harmless. I now tend to ignore most recommendations or inspect them and check for myself before taking google maps’ recommendations..Version: 5.32


Something’s gone wrongI used to use google maps as I felt it was super reliable but recently some strange things have been happening. Along a guided route it will randomly change your position as though you were half a mile away and subsequently reroute in error. Also, again while in a guided route if you search for an extra stop such as a petrol station, after the results come up it doesn’t let you return to the route guidance regardless of what you press on the screen. You have to close the app and relaunch and re-enter your original destination which is a pain to have to do. Sometimes when you want to search for a new destination the screen freezes on the map and nothing you press works. And lastly at junctions the screen starts to rotate as though it’s disoriented resulting in you being unsure of what exit to take. There are too many glitches google! Please fix as some of your loyal users will start to look for alternative apps that are more reliant like waze!.Version: 5.15

Need an updateYesterday I got lost due to Google Maps. Told me to turn into parking lot by telling me that I can reach my destination via that turn. Also it has not been picking my right location. On Map the arrow shows that I am on highway but I keep getting directions from the nearest road which I cannot drive to unless I drive through trees and bushes. Also there are a lot of New Zealand roads missing from Google Maps..Version: 5.14

Orientation determined is often inaccurate.I really want to feel secure to continue using this app as I am more familiar with it than any other navigation app, but it needs help - especially recently. The last few months it has been increasingly inaccurate when determining & showing my orientation and specific location on the map, especially in the beginning of the navigation, and therefore I often either (1) miss an exit (though sometimes that's due to a "lag" before the instruction is made - which is another problem), (2) I'll turn the wrong way when I follow the "turn right" or "turn left" directions spoken, or (3) I'm lead along the correct road but in the opposite direction of what's needed, thus resulting in a u-turn or other kind of detour. Sometimes u-turns are accessible and no big deal, but in some areas they are not accessible for long stretches, therefore creating a substantial detour in my trip. Idk if this is just a connectivity glitch or what, but these instances are happening for me more frequently and consistently in recent months than I have ever experienced before, so I don't think my specific location of reception is the issue. Please, please correct these issues..Version: 5.58

Update has ruined it - switching to WazeHave been a big user for years of this app. It was always better than Apple Maps but the update has made me want to switch to the new upcoming app Waze. Changes to the app that weren’t required and are now annoying: - instead of showing my home and work addresses on the home screen, it now lists restaurants etc that I don’t care about. I use it to check traffic for my commute not go out, I now have added steps every time I use the app - no longer shows other routes, just tollways. I live 60-90 mins from work. I want to know the quickest way not the most expensive. - the arrow no longer knows which way is up and the blue dot is broken/missing. It used to take a minute to orientate itself but now I work it quicker than my phone. - Also annoying is the now convoluted start sequence. You’ve made it more complex than it was. Not useful when driving, more of a distraction. - AND why so slow all of a sudden? I had started to use the audio instructions when driving late at night and they have become delayed making me miss turns etc. * all of the above with a brand new phone and up to date software. A reversal of some of these ‘upgrades’ is required or me and I’m sure many others will be switching to Waze..Version: 4.50

Problem with the navigationHi there.. I’m facing this problem right from the time I’ve entered New Zealand.. the compass precision is pathetic..doesn’t work well at all.. the arrow head directs in the opposite direction.. Never faced this problem before..!! Could you please cater to this problem.. iPhone maps works perfectly fine though.. I can’t comprehend why google maps ain’t working like it’s supposed to be.. thanks.Version: 5.4

Idiots?Always making me turn where im not aloud! Making up invisible streets, making me go through IMPOSSIBLE place like highways and such.. very very BAD gps system!!!!!!! De loin le pire service de gps! Très très imprécis, me fais tjrs tournée a des endroits ou il est interdit de tournée, invente des rues, me fais passer par des endroit ou il est IMPOSSIBLE de passer comme a travers d’une autoroute ou tourner a travers d’un terreplein.. je ne recommande a PERSONNE!! Si je pouvais ils auraient 0 étoiles!!!.Version: 5.18

Bug in the system?Never ever had a problem till last night. Map kept telling me to go off the main road and choose a parallel road and every time, it ended up as a dead end? It was late at night and foggy so couldn’t see the dead ends till I drove a little. One route even wanted me to drive through, not around, a public park! I was met with a closed gate given the late hour! Not sure why this happened as you’ve always been reliable but when I used another 3rd party map service, the ETA dropped by almost 10 mins for a 4 mile journey. I can imagine it was the ‘short cuts’ it was suggesting but none planned out. One even suggested driving down an alleyway behind a row of houses. I know you collect data from Maps as I can see a lot of info is recorded in the background. If you need more of my details to investigate the route I took yesterday, happy to provide if that helps..Version: 4.42

Unsafe for DrivingIn the last update there has been a lot more voice feedback. This is great at surface level but it is giving a lot of instructions saying things like “use the right two lanes to turn left” it has said this on roads where there is only on lane and has said it on roads where there are two lanes and only the left lane can turn left. These instructions are absolutely going to cause an accident if it is not fixed ASAP..Version: 5.50

فلسطين Palestineاعيدو اسم فلسطين للخريطة put Palestinian back to the map 😡.Version: 5.48

Spoken navigation misses wordsThe latest update seems to be having a problem with the speech. It seems to miss the first part of the sentence when cutting in on other audio. Also can no longer say some word correctly and misses the last letter and mis pronounces the road and town names..Version: 5.54

Google Maps is a joke when it comes to verifying editsRecently I added a new Braum’s ice cream store. Every location (at least in my city) of Braum’s is known as “Braum’s Ice Cream & Dairy Store”, but I accidentally typed the word “and” instead of the ampersand (&). However, after I submitted that minor minor change from “and” to “&” it said that my change wasn’t applied. Excuse me. But that’s not the only one. There is literally a CVS (drug store) that Google apparently shows literally right on a major intersection. It shows no address, it just says (Street name) & (Street name). There are zero photos, zero reviews, no website, no hours, no anything. Anyone working at Google Maps can clearly tell that this place is obviously fake, especially given the fact that there’s literally another real CVS a mile west. Long story short, I marked this place as non-existent, Google gave me the bonker. I always wonder how Google accepted the person who even added this place. My last complaint I’m going to share is that Google takes FOREVER, if not NEVER, to verify road related edits, such as added road, road shape, etc. I’ve submitted several edits regarding road changes, with the first one being submitted on Aug 5, and as of Aug 24, it says they all are STILL PENDING! It cannot take three weeks just to make a little fix on a road. Google Map’s poor service is making me want to go back to Apple Maps..Version: 5.76

Not showing regular bus routesGoogle maps used to be my go to and very reliable for when I need to catch a bus last minute but with the recent update and I think an issue with a sponsorship with Didi travel (like Uber I think) the app no longer shows me all the options for buses I can catch which it showed me just days before. Now it will ONLY show the option to catch a Didi lift and then a random bus that barely takes me to where I need to go and then I have to walk the rest. The bus I usually catch is only a 5 minute walk from my house and once I reach my destination I only need to walk an extra 5mins MAXIMUM to get to where I need to go (usually it’s only a minute of walking). I’d be fine with seeing the Didi ad if they also showed me the other ACTUALLY USEFUL bus route options that I KNOW are available. Now I have to use the weird Apple maps thing and it’s not as good as what google maps used to be. But now it’s all I have. It’s ridiculous.Version: 5.58

Google Maps Person ModeSometimes it doesn’t load well and it glitches a lot in person mode. The pictures aren’t good quality either but it still works, and I use it because I like to explore places in the world I want to go so I know what they’re like. Also, some pictures are not well processed, so the people look unrealistic. But overall it still works and you can still walk around the world..Version: 5.7

Not a good directions app. Can find much better on App StoreSO FRUSTRATING TO USE?! Doesn’t even redirect if I can’t turn down a street due to road blocks ect then is dangerous to use as I have to keep looking at phone while driving to get back on route. Constantly have to recenter because it often doesn’t even follow the real road. Doesn’t reroute you either or tell you how to get back on the desired route if you miss a turn off or can’t turn. Only has certain ways to get places. Took a 5 hour trip following this out of trust but turns out the shortest way is a 3.5 hour trip. It’s honestly dangerous to use and frustrating..Version: 5.58

An annoying necessityI have used this app for years as I am a courier and the option to put multiple stops is amazing! However within really the last year, development has gotten messy and far too often I see new features just tossed into this app without little thought about them being annoyances to the everyday user. Like a month or so ago you would hit go and instead of automatically starting your route it would proceed to tell you how the traffic patterns are normally and how it is now....thanks I could care less and I don’t need the extra step. Now there’s a bug where you hit star over and over and nothing happens so you need to slide that bar up which then shows you the traffic pattern times (really wanna shove that stupid feature down our throats huh google?) and then hit start. And now it seems to have issues finding the most common of cities saying it can’t find a way there. Best thing I can recommend is wait it out and once google has fixed all the bugs and things seem stable, shut off the auto updates for this app. They tinker with it way too much and you never know what the next problem is gonna be..Version: 5.21

I am getting lots every day!New version doesn’t work properly! Can not find the exact location. I have been using it for several years and it’s first time it makes for me such problems. Please fix it.Version: 5.19

GarbageDon’t add new features while breaking basic features. When driving, on a single route, the voice guidance can turn off and on whenever it likes. During the whole time I was in an unknown neighbourhood, there was no voice to guide me. When I was about to turn on my street when getting home, the voice started telling me directions. Come on guys, I used google maps because Apple maps is completely unreliable, are you trying to compete with them on who’s the most unreliable? And I have an iPhone 11 pro max so no, the problem is not my phone. Fix this, please. Oh and also, google maps doesn’t recognize the direction I’m going in sometimes. Today, it realized I was going to the opposite way of where it was telling me to go about 5 blocks later. That’s how long it took to recalculate my route. Come on guys. I don’t buy the newest phone each year to be dealing with these problems..Version: 5.27

All my saved places are goneAll my saved places are gone.Version: 5.73

Poor navigation, directions all over the placeFor the past 6 months I’ve had numerous issues with the app. It will load properly and even show the correct GPS location. So I enter an address to navigate too from my current address, The address I want the goto will display but as soon as I click “go” to show me the way it will give the complete wrong information, the GPS is way off and it doesn’t keep updated as I drive along the route. This happens repeatedly and sometimes improves after about 5 minutes but by that time I am already a fair way to the destination so it’s a waste of time. This keeps happening despite keeping the app upto date. Very disappointing.Version: 4.52

PUT PALESTINE BACK ON THE MAPHow dare you contribute to the genocide of the Palestinians..Version: 5.48

Google mapsVery disappointed in maps lately. When I press start to a journey nothing happens. The blue arrow sits in middle of screen and it doesn’t move. Doesn’t give me directions verbal or otherwise. Yes. Still experiencing same problem. I set the route. Press start and there’s no voice directions and the blue arrow just sits there. It’s as if it’s lost reception but there is reception on my phone. It used to work every time but now it hardly ever works. I don’t like apple maps. Come on google. Fix whatever is the problem. Also a lot of the time when I put in an address it just comes up with preview at the bottom instead of start. Why???? I have to get out of the app go back in and set again. This is really annoying. I’ve always relied on google maps because it gives me options on routes. I have maps on my car but I can’t zoom in to see the options..Version: 4.49

Bugs since updateOriginal review: I was a big fan of Google maps as it was so useful for travelling. However, since the most recent update I've noticed an annoying bug. When you click a business it comes up with reviews from the previous business that you pressed - not the current one. I.e. it does not update. Very annoying - please fix. Update: I have cleared the cache and restarted my phone as suggested. Unfortunately, the problem still persists. When you click on a few locations, all show the same review as the first location that you clicked. In order to see the relevant reviews for the current location you have to close the app but the issue then repeats. Prior to the recent update it used to do the same for photos ie. It would occasionally show the same photos for different businesses when you clicked on 'photos'. However, since the latest update this has been fixed, but the issue now applies to reviews instead..Version: 5.17

Fix zoom out/in on listsHi! I love the list feature in google maps, but I have one issue. I use the built-in Want to Go green marker on places, but I also have my own list that I call Actively Want to Go. Anyway, when I click my places and look exclusively at this list I’ve made, I like to zoom in on a neighborhood and click a place to get more info on it. Once I’ve read the info (hours, etc), I usually exit out of the place-specific info and want to see what else is in that neighborhood that’s on my list. Once I ex out of a restaurant’s info, the view zooms out completely and I have to zoom back in and find where I was. This is super annoying! Would really appreciate a fix! This is especially annoying bc sometimes a list I’ve made spans multiple cities in the US, and so once I zoom in and read a New York cafe’s hours and other info, I exit and then it zooms out and gives me a view of the whole continental US. This is super annoying! Pls fix, Google 💜 the only fix right now on my end is to avoid making lists that span multiple cities to avoid a large zoom out, but I think this is something y’all can fix easily.Version: 4.58

Bugs and inaccuracyApplication occasionally requires re-starting to be able to calculate a route, as it reports non-existent routes until it is restarted. Directions to inaccurate destinations (House numbers) - example: A business name search is accurate, but when I search for the street address of the same business, sometimes the application provides directions to a completely different location, usually along the same street, which means the street number register is incorrect. Dictation doesn’t work and switches off while spoken to in the middle of a sentence or even half way through uttering a word while no pause was made between the words. Attempted to dictate this review as well but had to type it in manually as the listening Mode always switched off after the first second even without a significant gap between the words..Version: 5.38

Country missingCannot find Palestine. Google is complicit in ethnic cleansing. You don’t get to decide whether we exist or not. Put Palestine on the map where it belongs..Version: 5.70

Downloadable mapsOk so the app is very good except for one fault you download the maps and how frustrating you have to download them again in 15 days why? When the likes of Sygic you download them just the once come on guys sort it out.Version: 5.16

Worse and discriminatoryI’m a Chinese native living in the US and I keep my iOS in Chinese. First, the app won’t let you choose which language to use. Second, it shows reviews of a place in Chinese first. For famous places like the MET museum in NYC, there are hundreds or thousands reviews in Chinese and I cannot see any reviews from people of different backgrounds unless I scroll for ten minutes, I guess. I actually feel somewhat discriminated by this sorting of reviews. Showing the most helpful reviews (helpfulness rated by other reviewers) is a much fair and meaningful way. Third, the Google Translation is imbedded no matter people complain about it. They seemed to stop translating English into Chinese now but it continues to “translate” Traditional Chinese to Simplified Chinese (my iOS language), which is absolutely unnecessary (99.9% Chinese speakers can recognize both ways of writing). Even worse is that in the last version I found some reviews are shown with the tags “translated” and “original” but there isn’t any content after “translated”; basically, it didn’t “translate” but has those tags, which wastes space that I only see “translated” and a space line before clicking the review to expand it. Google, stay simple! We don’t want Your opinion and interference..Version: 5.20

Australian user experienceConcur with other reviewers about the dangerous option it has given for years (with no update in sight) of directing the driver to turn right on a 4 lane busy road rather than perhaps driving to the next street along where there is a set of traffic lights that lets you do this safely. I’m also sick of Google putting revenue first and favouring advertisers (?) and sending drivers on TOLL roads in Sydney when there are faster and free alternatives. My last few times I blindly followed the maps during peak hour thinking it would help with traffic issues. It simply directed me to every TOLL road imaginable which was unnecessary for my trip. I’m moving to Apple Maps or Waze..Version: 6.14

Google maps default is to change the route when you have set a preferenceDecide to go for a ride off highways on my motorcycle. Set preferred route plus avoid highways and start riding. Almost instantly Google maps ‘finds’ a highway route which is shorter or more efficient and puts a prompt to tell me that unless I tell it again it will change my route from a preference I have already set. I have a few seconds to pull over, remove my gloves, get the phone out of it’s holder and tell it not to do that. No time to do all that so it switches route. It’s the same even in the car. I often don’t have time to alter the prompt when I see it because my priority is actually driving. It’s quite simple. If I have set a don’t use highways preference then DON’T USE HIGHWAYS. If I picked a route from alternatives THEN USE THE ROUTE I PICKED! I don’t mind the prompt telling me of traffic changing but if I have made a choice then the default answer should be to do what I told it to do already..Version: 5.36

Was great, became terribleAfter the recent update suggested routes are awful. I save 6-8 mins off a 30 min trip by just choosing a different motorway - the one the version before the update was suggesting. Doesn’t have my house on the map - has the next one and the previous one, but not mine. Doesn’t use magnetic compass at all, never can get my space orientation right... The only benefit now is that Apple maps are much worse....Version: 5.37

Address saving optionThe option for marking up addresses where we want to go is very good feature and am using it daily. From last couple of months am getting a problem suddenly all the addresses which i had saved and after going there i unsaved them too, but suddenly it all starts to appear in my google maps. When it all pop up on screen i have to unsave these addresses one by one. It is really frustrating thing. Now it’s starts happening daily. Google team could you please solve this issue because I don’t want to switch to other maps application. I am using this app from more than 6 years now. I hope you guys will fix this issue ASAP. Thanks.Version: 5.78

RealtorGoogle maps is great but the only problem I have is even though I don't have it on mute end it is connected to my Bluetooth, there is no sound..?? I have to look at the map while I'm driving. Not safe!.Version: 4.36.1

Crashed when tap the search input fieldCan’t do the map search with the keyword.Version: 5.19

The worst featureGoogle maps has recently added probably the worst feature you could possibly imagine to an map app. If you live in a dense urban area like me (I live in Atlanta). The absolute last thing I want my map app to do when I'm getting close to my destination is to assume I know the rest of the way and begin to zoom out and rotate to look aesthetically cool or something. I'm not there yet! In many cases I've never been to this store/restaurant/venue and when 100s of places are in only a couple blocks of each other I don't need my map app to zoom out and rotate to look cool when I'm still trying to figure out where I'm going! I have to try to rotate my head to follow the screen all while I'm still driving. I have missed my location many times because of this completely unhelpful feature. This may be fine in rural areas, but this is a terrible design flaw for highly dense cities. It's dangerous and serves no constructive purpose, and is just a shallow attempt to look fancy for an absolutely zero functional or helpful propose. Wait till I am parked and not moving or have somehow indicated that I gave arrived..Version: 4.48

After using everyday for a month...There are a few things that drive us crazy. 1. When carefully using your fingers to look around it will just scoot 100km in one direction, forcing you to centre view and start again. 2. You can’t EASILY change from maps to satellite WHEN in a navigation. The layers option disappears behind a more complex settings menu. Using satellite maps as a co-driver can be important in foreign countries to determine wether it’s a bridge or a ferry. Or generally provide more useful data when exploring foreign/remote areas. 3. Road closed. We navigated 5 hours south in Norway, to find a road closed sign and have to drive 3 hours north to begin the detour. Had we used Waze/Apple maps, we would have known in advance. (Had been closed for 5 months...) 4. When you manually start manipulating the map to look around, you click on put north up, you will find yourself fighting the auto rotate or zoom. Arghh. Otherwise it’s an amazing tool, with a world of information. But for such a big company the UI could still use some work, there’s no reason why this shouldn’t be perfect!.Version: 4.50

Head north or south??!!This app routinely gives directions by saying head north, south, east, or west on a certain road. Now, I’m not a moron and I know the sun rises in the east and sets in the west and whatnot and it is easy enough to figure out my cardinal directions if it is early morning or late afternoon but when there are fifteen people waiting for me to make a turn and it’s high noon, overcast, a moonless night or any of a half dozen other circumstances under which it is difficult to decipher cardinal directions on the fly I REALLY wish it would just say go left or right!!!! I cannot tell you how many times I have just picked a direction and turned the wrong way and then had to wait on the app to re-route me when it could have been easily avoided by simply saying turn left instead of head north. I use the app a lot since I drive for a popular delivery service and when I get lost because I head north instead of south I end up being late for my delivery which lowers my tip and my rating which reduces the number of deliveries I am offered and impacts my ability to make a living all because it expects me to figure out north from south when I’m already stressed, in a hurry, and trying to arrive somewhere I’ve never been before all while being timed. I’m certainly not the only person who can’t tell north from south when stressed. Please, do me a favor and reduce the mental arithmetic it takes me to drive when under pressure and just say left or right..Version: 5.78

Unsafe directions!!Do you plan to support Dark Mode? All areas that are white should be reversed and made black and vis versa. My girlfriend recently used Google Maps to find an address in Long Island City. The directions given were a very long way having her cross over train tracks and walk by strip clubs where people around there thought she must have worked there. I would think that Google Maps would give you safe directions. Once to her location she asked for a safer rout and they were able to give here much safer directions to get back. Please do a better job at directions... This should never have happened in the first place. ** GLITCH: I’m using Google Maps and plugged in an address. It correctly puts a pin where the address is but where the blue circle says I am the blue directional radar where I am pointing is in the completely incorrect direction. I have to go NORTH and am pointing my iPhone North however Google Maps says I’m pointing SOUTH. If I did not know for sure I was going in the correct direction Google Maps would lead me away from my destination. Im in Manhattan so I know the street numbers increase as you go uptown..Version: 5.76

Love the new updateUsed to have to click 2 or 3 buttons to start a route, now simply load the address, click start and BAM you're on your way. Very convenient, especially when behind the wheel and you get sent to a different job. The one thing I would like to see improvement on is when I get my schedule emailed to me, I can copy the address from the native mail app, double click and sometimes at the bottom there will appear a "get directions to -- in google maps". Clicking on that loads maps, but it always says "can't find a way there". I can paste the address in fine, but it would be nice if this would work. A big improvement would be if a press and hold on the address would allow me to press "open in google maps" instead of the native apple maps would be great. —————UPDATE————— There is a bug where when you save a location to one of your lists, then add a custom label, it doesn’t save the custom label. Clicking on the saved location doesn’t show any label added. Searching for the label works, but it very inconvenient. I add custom labels to places I go, and look back through the maps later..Version: 4.54

‘Choose on map’ not workingWhen putting in directions and opting for choose on map for the destination, the result is wrong. For example, if I choose on the map a supermarket 15km away by dropping the pin onto the map, when you click okay, the route given is actually to a spot 150m from your location. It’s been like this for weeks. Only way around is the enter the address manually, which is fine unless you don’t know the exact address! Uninstalling/reinstalling doesn’t work. Info online indicates a new app version solves the problem but it’s not coming up in updates..Version: 5.87

One of the best navigation apps, but isn’t as great as some othersGoogle Maps is without question one of the most, if not the most popular navigation app. It’s worked decent for me, why, you may ask, am I saying only decent? Well, here’s why. First of all, I use Apple Maps as well, and that app will usually give me more convenient directions/routes to certain places. For instance, if I’m going to the mall and I put it into Apple Maps, it will send me the route that I’d normally take anyway. However, this is not the case with Google Maps. It will usually take me routes that rarely anyone would take to get to said destination, and I’ve found that I would arrive a few minutes later than I would have if I had taken the route I normally take. It also will sometimes glitch while I’m driving and tell me to turn at the very last second, causing me to either slam my brakes or completely miss the turn. This is very frustrating, especially on the thruway. Both of the issues I’ve talked about seem very fixable, and I hope they eventually get fixed and fast because a lot of people use this app and rely on it to get them places every day..Version: 5.31

MehGoogle Maps used to be my favorite mapping application. Recent updates, however, have made the app quite inaccurate. I wish I could post a photo here to show you how absurd the recommended route is for my trip to work. The app has me leaving my house at 3:04pm and then walking 12 mins to the nearest bus stop. The bus that the app wants to me to catch is scheduled to arrive at 3:46pm. Why would I need to leave my house at 3:04pm and walk 12 minutes just to catch a bus at 3:46pm? There is a bus at the same stop that will arrive at 3:16pm. So, why is the app not providing that detail? I only know there is a 3:16pm bus because I am familiar with the area. If I were out of town, this would be a major discrepancy. To make matters worse, the bus, according to the route Google is giving me, has me arriving at the transit center at 4:10pm, where it then has me schedule to catch the connecting bus at 3:56pm. How can I catch a connecting bus at 3:56pm if my bus will arrive at 4:10pm? This is an everyday occurrence. I have to make all kinds of convoluted searches just to get an accurate bus route. The app used to give me accurate bus routes and connections. Now, it’s all messed up..Version: 6.14

Gave my location to my stalker for a year.Google proves once again technology is a double edged sword. In the wrong hands it can be a great evil. I am pretty good with security and know how to manage passwords etc, and somehow, I logged in one day to see my location being shared with a creepy stalker sending me death threats, under a feature I didn’t even know existed, “location sharing”. I had no idea how he knew where I was, and he is an ex military American crazy person with ptsd. To make matters worse, it was updating this location from ANY google service on any device I had, so pretty much 24/7. Thanks google, you almost got me literally murdered. Oh and no I did not click any phishing links, I am extremely careful with that stuff, I am not sure how my location was compromised..Version: 5.88

Not accurateTakes you out of your way. Always suggests u-turns. Those are illegal in my area. Stupid..Version: 5.69

Why remove PalestineRecognised by the UN. Why did you remove Palestine off your maps?.Version: 5.48

Not very good or accurateGoogle Maps is helpful, probably, when one is driving. It's not helpful for someone who has to take transit or walk. Transit often has changes/transfers - there are no actual walking directions available that are helpful. If you're walking the wrong way, the app doesn't stop you, just tells you to walk to {location}. Also, some bus stops are very near/across the street from one another and Google Maps has a hard time pinpointing that. That's the difference between going the wrong way in a strange place or arriving at your destination. I commute to work but Google Maps only shows one route instead of any route, no matter how I change the settings, so I never know when the bus comes. I know when the trolley comes, but it only runs twice an hour when I am out of work and being able to see any kind of alternate route would be nice. I've also noticed that we have a trolley line that runs all the way to South Hills Village, but Google Maps just tells you to get off the stop before that and walk for sixteen minutes. I know better, but a person new to the area may not. I just don't find it very helpful as someone who doesn't drive..Version: 5.21

Wish they would add weatherI love the feature that allows you to search along the route for different key words!! What would really make it awesome though would be if I could see what the weather would be along the route assuming that travel rate is kept constant. As extra brownie points, if they could add the ability to easily avoid weather by altering travel such as stopping to take a break to allow a storm to get ahead of you or possibly taking a different road. Showing the impact on travel would based on the decision could be similar to the way the traffic option works such as: “bad weather ahead, minimize contact with storm by taking a 10 minute break or taking a different route. Impact would result in a 20 minute delay. Would you like to take this alternate route?” If they could add the ability to set a speed alert, that would be amazing! For example, ability to alert driver when traveling at speed which is greater than 11 MPH over speed limit. Another helpful option relating to speed would be one that alerts the driver if the current speed limit is changing ahead and when it actually changes..Version: 5.18

UpdateThe new update sucks. You can’t navigate from your location, you have to put in an address. Had to delete the app..Version: 5.20

What’s with the janky frame rate?Horrible to use, scrolling and zooming is so choppy, slow and laggy that I’m just going back to apple maps until this is fixed. Don’t know about other issues reported as I didn’t get that far, I just can’t use an app with such a laggy interface. Update: I tried the fix provided in Google’s response to my review. It helped, and the app is usable again, but it’s still not smooth. The frame rate is still poor compared to apple maps (and compared to every other app I use) and it creates an uncomfortable jittery effect when scrolling. I’m pretty sure that back when the iPhone maps app used google data is was fine, and I have an iPhone XS so processing power definitely isn't an issue..Version: 5.15

Updates are not necessarily improvementsBefore your last couple of updates, I would have rated this app at 5 stars, but the last update has sent me looking for a new map app. Google maps used to be my go-to navigation app, but no longer. Markings for roads/highways are so pale now that they’re almost unseeable. Road names don’t appear until you’ve zoomed in so far that you can’t see their relation to other roads in the area. Before the last update, you could look at the U.S. or state map and at least see Interstate highway more. Once you move on to ‘directions’, the roads on your route are highlighted but you can’t see names of surrounding roads unless you zoom in to a point that makes looking irrelevant. I could go on and on. Your updates have weakened the usefulness of your app. Using Google maps is no longer’s frustrating. Wish we could ‘opt out’ of updates or at least choose the version that works best for us. I miss the ease of use and effective markings of previous versions...hope another app has incorporated features you have discarded. I appreciate the years that you helped me in my travels, but I’ll be looking for help elsewhere now. Thanks for the memories.....Version: 5.38

Street view is hidden on mobileCan you just add it to the terrain options on mobile? Would make sense.. It’s such a challenge to get to street view when the place on route doesn’t have a street view pic for you to click on. Please fix this, it would make life easier in the city, if you are able to identify what the place on route looks like, along with parking...Version: 5.51

Could be 5 Stars!I travel frequently and have used a variety of different apps and websites to help me. Google is by far the best when it comes to public transport and walking. When it comes to driving however it is not quite there. Firstly there is no speedometer in the iPhone version of the app. Waze has this feature and it makes it so much easier when driving in a new place. Secondly I have come across an issue where on the odd journey the screen will have one set of instructions and the voice instructions tells you something completely different. For this reason I have given it 2 stars. With the speedometer and the occasional wrong voice instructions issue fixed this would be 5 stars and the go to app for all my travelling..Version: 5.31

Where is Palestine !?! 🙄Disappointed in you google. #FreePalestine 🇵🇸.Version: 5.48

The Fall: Google Maps’ Descent into ChaosGoogle maps has always been quite reliable in the past, but over the last few weeks it has been terrible about sending us the best route to avoid traffic. I’m currently stuck in a traffic jam caused by 4 accidents. There was an easy route to avoid this jam completely, but the Google Maps App didn’t tell us there was a jam until we were already stuck in it, high on a bridge to switch freeways. This jam has clearly been building up for a considerable period before we got the the place where we could have avoided it, but the app gave us no advance warning. Then, when we were irrevocably stuck, it suddenly had information about all the accidents and the extent of the traffic blockage. This seems a pretty unacceptable lapse in providing critical information about routes and traffic flow. Additionally, while it often chooses a logical route, there are times that it sends us in literal circles, ever farther from what is clearly the most practical path to our destination. This too is a recent failing. I don’t know the cause of Google Maps’ recent lapse in quality, but I hope it is rectified soon so that I don’t have to find a new map service..Version: 5.22

JoJoAfter reading some of the reviews I feel compelled to also to write about my experiences with Google Maps. I am currently working as a delivery driver and completely rely on Google Maps specifically for areas that I am not familiar with or have never been before. Most of the time I can be navigated right to the front door of my sat nav journey but the biggest majority of the time Google Maps Satellite navigation system takes me in the exact opposite direction of where I want to go , it also has really big difficulties in connecting to its source and I find that I’m either being told to turn either ahead of actual turning point too soon or too late and then have to perform a complicated u turn on a really busy road , Google Maps is also very very guilty of taking you a longer route to the desired destination , and Google Maps always has me turning up and down streets on to roads of on coming traffic as it’s clueless to any of the one way systems in GLASGOW’s city Centers . I fell that Google Maps Satellite Navigation free app is not being updated or monitored enough and it’s just a matter of time before seriously injuring someone or killing them as road traffic is dangerous enough without an inaccurate liability thrown in to the mix of Glasgow towns busy road systems..Version: 5.9

Timeline doesn’t workLocation services are turned on to “Always” still maps are not showing any data in the timeline. My iphone is always connected to internet and it should show my location history..Version: 5.44

UpdateThe new update is horrible. It does not allow us to look ahead at routes in preview and scroll along the route. It changes direction and seems to have a mind of it own. Please change it back Also needs to have a truck route option!!!.Version: 5.55

Missing Saved Places on Maps after UpdateLast update does not display my saved places on my custom maps. They appear on my list but don’t show up on the map..Version: 5.10

Google maps running behind other navigation mapsAfter all these years still no speed limit, also you need to ad more alternative route options so the driver can choose between rounds and not have the only route option by google, this used to be better with previous versions and I find it’s just got worse with updates, Google’s route option not always the best option. Also another thing to note is when music is playing google will mute the music completely for directions instead of heaving the option to just fade it like TomTom navigation which allows you to set the voice instructions as a percentage of the music volume, doesn’t need to be completely muted it’s just annoying. Common google sort it out, common sense here. For this reason you get 3* from me..Version: 5.9

Status bar disappearsThis has gone from 5 stars to 3 - and that’s being generous. Here’s why: Whilst using the app once I have started the journey there is the status bar at the bottom of the screen showing the ETA and number of miles remaining etc. If I then touch the map to look ahead and see if there is traffic, or move to a different part of the map, or move the scale in or out, the status bar at the bottom disappears. The only way to get it back is to force close the app and enter the destination in again and start all over. Occasionally it will come back if The journey re-routes or search for something using the search button. But everything disappears including the re-centre button. This has been happening since the last update. I am running and iPhone 6S. I have the latest version of iOS and Google Maps..Version: 5.13

PLEASE get rid of “explore local area”Great app, but one thing about it really annoys me, and it pops up every time I open the app. I normally open it in a hurry to check traffic to wherever I’m going, and straightaway “explore (local area)” pops up. I have to close it to have the full map view without it. I appreciate that some people may like it and use it a lot, but other people hate it. Could we not have a choice of whether to turn this feature on or off? If I want to explore the local area I will search specifically for this, but it is rarely the case for me as mostly I just want to go to a particular place and want to check directions for that. I don’t want it popping up wasting my time whenever I open the app. PLEASE can you fix this? Thank you..Version: 5.13

Maps good, UI a messThe maps are brilliant and it’s great the green places are now once again green, and not washed out gray. BUT the app itself is a mess! Every time I use it the interface is different. Today I am swiping like a maniac from the side to access the hidden menu, nope, the menu is now hidden in a completely new unintuitive way! I wanted to d/l an offline map, finally figured it out. Then I wanted to delete old offline maps, nope, nowhere to be found (well actually I did find some “saved maps”, but my newly downloaded map wasn’t there and I couldn’t delete what was there). I also looked for Settings, where user info (& the cache) used to be. Can’t find that. The app has too many overlays and context specific menus, I don’t need to know the temperature or a review of the crossroads I’m standing at..Version: 5.53

Free Palestine#freepalestine.Version: 5.48

Needs earlier turn warnings and less right turnsFor some reason google maps doesn't warn you when you need to turn until it's far too late and you can't possibly get in the correct lane, it needs an additional warning for turns earlier. Also for some reason it's obsessed with taking routes that involve right turns onto main roads with no lights, google maps really needs to correctly weight the fact that some roads are impossible to turn right onto during busy traffic hours and come up with better routes. Until google fixes these problems I really can't recommend google maps as it's more likely to get you lost or in an accident than it is to get you to your destination.Version: 5.43

As rude as they are uselessDon’t take my word for it, go find out yourself!.Version: 5.19

I lost most of my saved placesI don’t know what happens but I lost most of my saved list and places..Version: 5.73

Can't call this offline map...How is this offline map useful when all I can do is download a square of map... look at how Here is doing it, that's real offline map.Version: 4.36.1

AlrightIt’s alright. Buggy sometimes even with good signal. When I search along the route it will sometimes not come up with any search results, only for me to pass the very thing I searched for prior in my drive. And no it wasn’t a new business, it had been around for years. Also when I search places, one will say it’s 10 minutes out of the way while the other says only a few. Only to realize that the faster one ended up not being as simple as they said, and that the slower one (+10 minutes) was only slow because for some reason it had me take side roads completely around it before arriving, when I could have simply turned directly into it from the road I was on, making it a quick trip. Not all gas stations show up in searches, it almost seems to favor the expensive gas stations. There’s doesn’t seem to be an algorithm that keeps track of the bad traffic times. It will re rout my whole trip to a significantly slower route if it senses traffic, even if that traffic is close to the end of my trip hours away and will be cleared well before I get to that point. If you’re a contractor that has to go in and out of many neighborhoods, it normally recognizes certain entrances while not recognizing others, so it will take you completely around the neighborhood 30 minutes away to the other entrance when you have just passed a perfectly good entrance that has been around forever. It’s still one of the better gps apps, but still way to buggy to trust it.Version: 5.58

Why can’t Google maps get my address PIN on the map correct?Google maps cannot even place my address so any directions are wrong. I have asked them for years and they show a photo of a block of flats an d say this is my house!!! They insist my house position is 741 London Road. There is no such number (I believe as this was demolished years ago) and this land in Brambleside corner of Hammersley road is now Latter Day Saints church!!! Every now and then for 30+ years I have told them. The google map car came down Brambleside Cul de Sac and took photos of Broderick House, a block of flats like the other 6 Blocks all with numbers 1 to 6 on the name plate and made that my house. Visitors that come to see me I have to give the postcode of HP11 1LE which is a block of flats. Come on Google I will be dead soon Speak to me via email/phone and ask where you are going wrong..I want to give a minus one star but YOU have already placed a ONE star which I cannot remove.. Ed Bevan.Version: 4.50

Older iPhones not showing all waypoints.I love this app normally, but currently with ISO update 14 and Google Maps current version I can not see any or my waypoints on my customs maps. This has not been an issue with my iPhone 7 until recently. The bug is still current and as of now my partners iPhone 7, my iPhone 7 and 6 all have the same bug. So 1 star till a patch is put out. Hopefully soon......Version: 5.53

Not so great…What happened to the Transit Departures widget? I used to use it all the time but now if I want to know any transit information I have to plot out my route in the actual app. I know where I’m going, I don’t need full directions every time I head to work, I just need to know when my bus is coming. I live in an area where you can access several different transit systems and using google was a better option than getting all the different apps but now that’s just…gone..Version: 5.76

Doesn’t like iPhones muchSo... after several intrepid and unanticipated adventures into the backstreets of random suburbs in cities I barely know, some of them where no law abiding soul dares tread, and apparently Google maps is totally cool with that, I think I can safely say this app doesn’t like my iPhone much. In fact, judging from the number of problems reported by iPhone 6/7/8 users, i don’t think the app likes any iPhone much anymore. This has been persisting since June 2019, in an era where no one had heard the word corona. I’ve been holding out for an update that fixes this, but another hour detour later, I’m going to have to let this one go. Dear Google, loved your app, please fix it. It’s giving me random, indirect routes that are inaccurate. Sometimes it also doesn’t realise I’ve turned off a road I’m several hundred metres passed it..Version: 5.49

Can no longer easily switch between walking, driving and transit.On the app you used to be able to choose whether you wanted to walk, drive or transit to the destination in the search. Now you cannot and I’m forced to use my computer before heading out and trying my best to remember, instead of having it ready on my phone. Used to love google maps and now I’m regretting having it as my main map. Switching to the apple map app..Version: 5.19

Unreliable for custom listsCustom list had disappeared. Very frustrating!.Version: 5.73

Google maps voice doesn’t always work and doesn’t direct me. Please fix...Still no fix or reply.When driving with google maps sometimes the voice does not direct me when to turn or where to go. It simply goes silent. Other times it will work perfectly. All my settings are correct..Version: 5.27

No traffic updatesI have used Google Maps for a number of years in the UK and most of the time it is okay. However recently it has not updated me about significant route impacts. One time I looked for directions from St Albans to Oxford. Unfortunately the M40 was closed between to junctions I needed. Not only did it pick a bad route (M40 was closed before I left St Albans), it did not notify me during the journey and also failed to redirect me when I had to exit the M40 and kept telling me to go back to the closed section. This has happened more than once. Will be switching to an app where these road updates do happen as it’s frustrating being late for work/events which could have easily been avoided by earlier notification..Version: 5.48

Not as good as it was in earlier versionsThe app is not really that bad. With a good data connection, there are few issues with the overall operation of the app. The current issues are quite minor but noticeable. Firstly, which may be due to the increasing presence of roadworks and road closures, the app takes some very interesting detours which are not direct by any means, and often are pointless as the roads have reopened hours beforehand! The second thing I’ve noticed, is at the top of the iPhone where the time, battery and cellular signal strength are shown quite often revert to black, which makes them almost impossible to see. They would be a lot better to be displayed in contrasting white all the time to remain visible. If these issues are rectified, the app will regain at least an additional star..Version: 5.43

Routes are NO LONGER accurate!!I have been using google maps for 5+ years and I love it because it’s very functional. However, as of this last update, the routes have been OFF. I drive to the Bronx from NJ everyday for work, which is about a 30 mile trip one way. I keep the app open with my route entered in case there is an accident and I need to quickly divert. There are tolls on my route, but I have the settings on “avoid tolls”, so I only pay for the GWB bridge or HT tolls vs the parkway/freeway tolls if that makes sense. Normally, my route is about 30-32 miles depending on which route I choose. After this last update, my routes (with the same settings) are now 66 miles or 77 miles to work. WHAT? WHY? The route suggests I drive to Albany or Fishkill (upstate NY) just to get to the Bronx. Any one who lives in tristate knows this is not correct. I toggled my “avoid tolls” off and the routes were back to 30 miles, however, it directs me to drive through the parkway tolls, which I don’t want to pay nor need to. Everything was fine until this last update. Now I am using WAZE because this app is unreliable. With “avoid tolls” turned on with WAZE, my normal route is back. Google maps has been VERY GLITCHY lately. Until it can be fixed, I’m sticking with the WAZE app..Version: 5.56

Doesn’t Google want to know where I am?I’ve loved Google Maps for its ease of use, how the app is laid out, and how easy it is to find what I need and navigate to where I’m going. I also love how it allows me to save lists… making it easier to keep track of E85 locations and other factors such as which stations have more than one E85 pump, and which are open 24 hours. I also love Google for how it allows me to keep track of where I’ve been. It helps me estimate mileage for my work with a delivery service, and shows me how much I’ve traveled on my road trips. However, the most recent update completely changes how I save my location. It is almost impossible to add a location to my timeline. I have to go through several more steps to search for a location, and often times after I find the location and hit done, the app clears it out and I have to go through the process again. Just now I tried FOUR times to add my visit to a credit union. Doesn’t Google want to know where I am at all times? This is why I don’t update apps automatically, and why I do it one device at a time. Suffice it to say, I WON’T be updating Google Maps on my iPad..Version: 6.11

So frustratingThis is a great map, it will show you where everything is, but’s it’s impossible to use on trips or custom maps. If you’re looking for directions without a custom map and for only one destination, this map is for you. If you create your own maps, need to look up multiple destinations, or are on a trip, it’s near impossible. First of all, I had my mom send me the link to our custom map. It send to my gmail, no problem. Then I’d click on the map, and it either wouldn’t load, or take me to Safari. The Safari view would show the map, but decline to let you get directions unless you signed in. Okay. I signed in. Well, it took my back to my home address, and sent me on a infinite loop, going from clicking the link in my email, getting sent to safari, logging in, and losing the map. I had to redownload the app four times before it worked. Second of all, the map legend isn’t interactive. I’m going to new york, and spent six hours working on a custom map, with a pin for every single place I wanted to go. i downloaded the app, only to find that in the map legend, you can’t click on individual icons, forcing you to leave the map legend, and click on every single icon until it pops up. Very dissapointed..Version: 4.47

CarPlay Version can’t be disabledThis app’s CarPlay version is out, which is great. But there’s a major bug! I can’t turn it off by removing it from the CarPlay apps. The reason I don’t want it on the CarPlay screen is 1) gesture control (pinch to zoom, etc) is not available on my CarPlay screen 2) my CarPlay screen is not on my eye level, I prefer to use the navigation through the phone mounted in the car. There should be an option to turn it off from CarPlay, and/or have a setting to display the map instead of turn by turn text directions on the phone while it is plugged into the car. Please fix this ASAP..Version: 5.3.1

NavigationWorst update . Does not navigate to the point as earlier does👎🏾.Version: 5.18

GoodI really love this app for walking, its clear and it’s features enable you to find the direction by using the camera. I’m this respect it’s so much better than apple maps as it’s not confusing in the slightest. Additionally, the estimated time arrival is very accurate and the directions for other public transport is great. However, for drivers this app is absolutely not worth it. You can’t beat apple maps. It doesn’t follow the car and you have to continuously scroll to keep up with the directions which is dangerous when driving. Also, it doesn’t keep centred, sometimes it will be upside down, which makes it so confusing. Every time I’ve used it when I’m driving I have had to pull over and change to apple maps..Version: 5.29

You should be ashamed :)Imagine taking off an actual country off the map. It still exist and will forever exist.even when you take it off🖕🏼 FREE PALESTINE 🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸 You don’t even deserve one star.Version: 5.48

App does not workI can’t use my data plan while running this app. Keeps saying I’m offline when I have data on. Useless..Version: 5.18

Transit hidden on satellite mapWith new update u have to change to default map + transit view to see transit stops, cannot use satellite map. frustrating..Version: 5.55

Return journeyI don’t know why but once I reach a place while following google maps and when I start the return journey google maps “can’t find a way try again” I have tried restarting the phone, resetting cellular data, connecting to wifi And I believe this happens only on iPhone XR.Version: 5.19

Something has gone wrong.I use google maps on most journeys, even routes I know well as I like to know the ETA. Recently when I tell it to take me home, using my saved locations, its shows my home on the map, I tell it to start guidance and then it picks a random point on the map and starts directing me there. The other day for my 15min drive home it wanted to take me to central London, which is two hours away. Today it got me most of the way home before telling me to take a turning I don’t usually take, I followed it as I assumed it was because of some blockage ahead. By the time I worked out it was taking me to another random point on the map, I had driven for the 20 minutes estimated to get home only for me to discover I had been guided to a town half an hour from home. This is an unacceptable glitch which could be considered dangerous, if panicked drivers try to make alterations whilst driving. Please sort this bug out..Version: 5.4

Need bigger letters and clearer graphics!Apart from all the good things Google Maps has, can’t the designers just make the navigation turn by turn guidance bigger and the route graphics clearer? It’s a pain to look at the nav screen on phone when driving! Have a look at the prompts from Apple Maps they are big and bold and easy to follow!.Version: 4.54

I hate doing a poor review but read if you want to avoid a car crashGoogle maps is generally reliable and a fantastic app and improves so much on traditional GPS Systems. Nevertheless, particularly in Australia the algorithms seem to have quite a dangerous propensity to bypass main roads and take you to back streets where you then need to turn right onto a main road. I don’t know if this is difference between left lane and right lane driving with it being made in the states, but this is incredibly dangerous turning onto main roads and having both the right and left hand lanes free to turn safely. I have tested this in Adelaide, Melbourne, Sydney and Newcastle and the same thing keeps on occurring when you put a destination in the app. The app seems to go out of its way to take you off a main road to cut down a side street only to be faced by a right hand turn on a t-section. It really needs to be addressed as this is such an amazing app but this is a safety issue..Version: 6.4

Navigation slow of just plain stops in iOS12Help! Since updating my iPhone to iOS12, google maps is practically useless for me. The lag in navigation is unbelievable, if it works at all. Since updating, the voice directs me where to go AFTER I’ve passed the turn/street/place. She’s constantly telling me to make u-turns. And to make them where there is no place to make them. I often drive right past my destination and she hasn’t even gotten to the street I’m on. And more often than not, Google Siri stops providing voice direction mid-way through a journey, instead making me have to look away from the road to see where the next turn will be. Very dangerous. I have preferred google maps to Apple’s version all along. Sadly, that may soon change for me if google maps continues its glitchy ways. If there’s a fix, please let me know!!! Also - that “explore the neighborhood” thing that immediately pops up and covers 60% of the map screen when I need to get directions is annoying, as it’s an ad gimmick that forces the user to do an extra step (swipe it away) before navigating. Get that thing out of there! If I’m looking for directions to somewhere else, I’m not gonna explore anything where I already am, as I’m LEAVING the area. Sheesh!.Version: 5.3.1

Get rid of the “Explore Nearby” screen hogThe Explore Nearby splash screen is soo annoying please remove it! I use maps to find businesses around me all the time but I don’t need the app to harass me with them when I’m not looking for them or when trying to find an address quickly in the car..Version: 5.18

Gets bus stops wrong and walking paths, otherwise it’s okI have always used google maps but lately I’m finding it to be extremely frustrating. Today I wasted 40 mins of my time going back and fourth because google maps got the bus stop wrong. Bus 425 does not stop at bus stop HA near Homerton hospital (London) by the way. Also it would tell me to leave at a certain time to walk to a bus stop and I would be waiting at the bus stop for the bus to come and then it would say the bus has already been. I look at other people to confirm that I didn’t miss the bus and the bus ends up not coming at all or is 3 mins delayed. Another time google maps provided a route on foot but part of the route was actually to walk through the walls of a building. How is that possible? - I’m not a ghost! The building looked like it had been there sometime. All I can say is, google maps needs to try update things at a quicker rate if possible..Version: 5.35

Real time tracking laggingThis app used to work fine but it starting to cause so many issues for me. The map lags behind whilst I make my way towards my destination meaning I have to constantly stop restart it and look at the direction am going. This is dangerous and irritating as I am not able to provide warning to other drivers sooner than what I hope. Please fix this as it’s not just me. Also the pointer that indicates my direction of travel is a joke. It means I have to guess where I am going if the roads are confusing then I can see it it’s the right way. Also, google why don’t you add speed signs on so i know what speed I can travel at. The app is still way better than many in the market but please fix these bugs and I will raise it to 5 star.Version: 5.27

DREADFUL – IT’S BROKEN AGAIN !No point updating, Version History just shows Copy & Paste for the last few versions! Also for quite some time I’ve noticed you’re going back a decade by deleting Portuguese... I don’t like that you’ve deleted EU Portuguese alerts. I hate having Brazilian Portuguese alerts. Impossible to understand them, specially at speed on highway. Update 5.7: At right/left turns, it doesn’t give enough notice, only 20m from a turn, while I’m still in the centre lane at speed !! UPDATE: Turn by turn instructions are very delayed... I’ve also gone through roundabouts only to be told later to turn right (at the roundabout) ! Why did I update? It’s worst than 2 versions ago :( After setting up at a given location and click START/GO, I have to wait 5mins. before going anywhere, because usually the maps are facing the wrong way around, it does not know where we are and tells me to turn RIGHT, when it’s LEFT and vice-versa! If I don’t wait for the maps to readjust itself, 99% of times, 100m after starting my journey, tells me to do a U turn :( Also, throughout the journey does not give instructions until AFTER my turn, or often the voice instructions do not match the map routes!? Vary disappointing updates..Version: 5.72

Good data, okay routingThe map data is really useful, and it even knows construction zones maybe half the time. However, it loves to route you down random neighborhood roads to ostensibly save <1 minute, only to pop you out at a two way stop sign and ask you to turn left on a highway. More than anything this app needs an option to PREFER major roads, and the AI needs to be taught that left turns are almost never preferable, especially when you don’t have a traffic light to help you. I also wish there were an easy way to report inaccuracies while en route, ideally for the passenger to be able to input “that direction can’t be followed”. We are often asked to turn left across divided highways or turn onto private roads or roads closed for construction. It would be nice to prevent the issue again for ourselves and others. The pipe dream is to be able to add vehicle size specs to avoid low bridges etc when carrying tall loads, trailers, or RVs. I doubt that day will come, however, when Google is still trying to tell me to turn down someone’s driveway to save 15 seconds..Version: 5.69

ÉquitéPourquoi Palestine ne figure pas sur votre map?.Version: 5.69

Great app butThis is a great app, really helpful... well was until the integration with Lime Scooter. When I look up how to get somewhere walking, it because I want to walk! If you insist on having Lime Scooters in the app, make it a transport option not a default... and fire the person that did this too, great example of poor UX..Version: 5.58

Saved list goneEverything that I add the on the list dissapper since the update. I only have one left that is kept Please fix this or recover it..Version: 5.73

Great...when it worksGoogle has a amazing knack for to combining sheer brilliance with mind-numbing incompetence, and this app has plenty of both. I use it from time to time because it does one thing extremely well, routing. Especially in traffic I find the routing to be the best and most reliable there is. Estimates of traffic times are very good, and alternate route selection tends to be quite solid and useful. No for the bad part. For whatever reason, Google (bless their hearts) cannot seem to write a functioning app. Through numerous iterations Google Maps has been plagued with very serious, frequent bugs of the types that will leave you stranded. The current version of the app freezes, loses track of your current location, refuses to connect to the internet for absolutely no reason, and is just downright flakey. Previous versions have had even more serious problems. (Some will recall the version that refused to navigate from the current location, rendering the app useless for navigation.) So try Google Maps for routing, but don’t rely on it for your sole source of navigation because it will leave you stranded. At least until Google learns how to write more reliable apps..Version: 4.48

Not the same map app it used to be and update full of bugsThe most recent update, 4.39, has more bugs than before; the map and spoken directions are often different, the map shows the vehicle sideways or going the opposite direction you are doing and the directions indicate you should be going, and it keeps telling new directions even when you are just continuing on the same route and following its directions. Two years ago, Google Maps was the mapping app to use, it gave accurate maps (showing and predicting traffic with amazing accuracy) and gave the best, quickest routes. Now, it does not show traffic on the map along the directed route and it often does not add the additional time for expected traffic until you have been sitting in traffic for five or ten minutes. Additionally, it often has trouble identifying where you are and what direction you are going. It has reached the point where the once superior app is not significantly better than other competing map apps. One positive improvement in the last few years is being able to search along your route for things like food and gas (including most gas prices)..Version: 4.39

No longer user friendlyApp used to be okay. There was a time when this app would give you turn by turn navigation, after you made a turn it would indicate the next regardless of distance, so you could anticipate the next set of directions and change lanes accordingly. A few updates ago they removed this feature for who knows why. Initially it wasn't a big deal because you could simply zoom out quickly to see the next turn yourself. Now they have made it so sensitive if you touch the screen or attempt to move the map to see where to go next it starts spinning wildly and fighting whatever you try and do to see the location you are going towards. For example you are driving straight and are going to make a left turn in 1 mile and the address is only 1.2 miles away. So you think “okay I can zoom out a bit to see if the business is on the left or right side of the road after the turn” WRONG if you try to slide the map further to see where to go it will start orienting itself in opposition of what you are trying to do. Zoom in, zoom out, and flip your always North facing settings for no apparent reason. Stop messing with the apps fundamental settings you are going to be responsible for accidents, erratic lane changes, missed exits off the freeway, etc. It is ridiculous and absolutely irresponsible to make such drastic changes in an apps basic functions that people need to use daily..Version: 5.56

Offline Maps route was incorrectThe maps took in in a different direction. It kept telling me to take a side road and the direction of as the exact opposite. Starting point was Westfield Manukau Mall to 66 Mountain Road, Mt Wellington. The option for Mt Wellington wasn’t available only Auckland. I could have stayed in the motorway and toward Sylvia Park instead of driving on Great South Road. It was a headless chicken experience. Please fix it. Thanks.Version: 5.67

DisappointedBills is one of our favourite breakfast places in Southampton, alongside Santo lounge and Stakks, but yesterday we had a breakfast, that only be described as average, prepared in advance (we had 4 breakfast, 2 garden plate and 2 full English, top 2 on the menu). Service was great, can’t fault it, but food wasn’t. It took less than 10min to come out, which surprised us, given the fact that the place was packed at 11:30am, but once we started eating it made sense it had been prepared in advance. My advice to Bill, if you care to listen, I know the times are hard but don’t change your style, cook it fresh, I’m sure majority of your customers would rather have waited and got a hot plate full of awesomeness rather than what was served to us . At £20 per head we would not rush back. We didn’t complain as we could see that front of house we’re doing an amazing job and were rushed off their feet..Version: 5.55

Why doesn’t Google Maps show the speed of your vehicle???I prefer Google Maps over Waze; but Waze shows your speed automatically, why doesn’t Google Maps have it shown as a basic feature, when you are driving ???? Can’t be that complicated to add this feature????.Version: 5.28

Stop Rerouting Me!Google maps has a lot of functionality, and is a great UI. I chose to rate it two stars because it automatically re-routes you mid-drive onto a faster route without asking. Instead, you have to cancel a new route suggestion. There needs to be a setting to stop this from happening, as it’s very dangerous to open my phone and tap “no thanks” when I enjoy my current route. It can be relentless in trying to reroute me from my chosen route. I don’t understand why this is the case!.Version: 5.72

Route planning failsI’m a courier and I rely on google maps all the time when going from drop to drop in areas I’m not familiar with, I’ve always raved about it’s reliability up until now, when I’m route mode it often flashes up I’ve arrived when in actual fact I’m miles away from my destination so I tap continue and it tells me I’ve arrived at my next destination which is even further away then it does it again, I’ve had to go back to doing individual stops again as I find I can’t rely on route planning anymore, please google sort this out it’s been going on now for some time, the other issue is CarPlay integration, it’s shocking, from time to time it’ll just crash and shutdown, other times I will stop at a drop, turn off the ignition and when I come back moments later I have to input all my stops AGAIN!! Sort it out google!!!.Version: 5.53

Problems with car play.Hi google. Hope you see this. Got a few problems with google maps on car play. When I’m navigating using google maps, if I get a txt come through my car play will read the txt and then the screen goes back to google maps....but the navigation has stopped. I have to come out of maps and then back in, then suddenly the nav is working again. Also, if I use Siri to do something...let’s say set a reminder for myself. If I’m using google maps, after using Siri, it goes back to google maps (where nav has stopped again!)then goes back to the home screen. I then have to start the nav all over again. This is just two things, my friends are having same issues plus other issues. I know google maps is new to car play, so hopefully things will get sorted soon..Version: 5.1

No streetview? The Palestine issueSince the last update a couple days ago I think there's a lot of things been going on hasn't it Google but WHY remove streetview?! I use this all the time on Google Maps I am very disappointed because of that update. Make sure that you bring streetview back or everyone in the review will go nuts over it. I gave this a two star review because of this issue and hopefully Google can update the app again and bring streetview back. Remember Israel and Palestine both have different ideologies but more distinctive ones so I would suggest calling it Israel/Palestine for now to avoid backlashes. Palestinians need better representation to the world rather than be discriminated against. Google just man up and understand Palestinian politics not just Israeli politics..Version: 5.49

UnintelligibleIn settings/navigation there are options for the voice navigation system however there is no option to have the app speak in the language of the region. This means that it attempts to speak French place names in mangled English to me, and I have no idea what on earth it’s trying to say half the time. This makes the app on usable. Instructions for changing the language of the app say I must do it in the web version. So I logon there and change (after a lot of mucking around, since it keeps referring me back to this app Without asking me!) my language to French, which is a bit inconvenient since I don’t want searchResults in French, but it’s worth a try. However this doesn’t change the app it seems..Version: 4.44

Took me to the middle of nowhere 🤬Let me start out by saying I hate google maps. Recently I had to go to a meeting out of town, almost 3 hrs. away. When it said I had arrived I was at a barn out in the middle of nowhere. I’m thinking that maybe I’m 10-15 minutes away and when I put it back in it tells me I’m over an hour away 🤬. It had taken me in the total opposite direction. Someone said maybe it said turn right and you turned left, but no it didn’t do that and if that had been the case and I turned the wrong way it would have rerouted me back to where I needed to be. Yes I had the correct address in. If this had been winter and snowy it could have been deadly. Another time I was going to a meeting somewhere else and that was a little over 3 hours away. I knew most of the way, it was just going into the area where I had to get on the freeway that I wanted the help with but had it on from when I left my home so I didn’t have to mess with it while driving. It kept trying to detour me off my route to what it thought was the fastest way even tho that wasn’t the way I wanted or was going. The so called fastest route had a lot of switch back turns. I wanted the straight shot. It was only 25 minutes difference. IF I CHOOSE A ROUTE OVER A DIFFERENT ROUTE I HAVE A REASON. DON’T REROUTE ME!!!.Version: 5.4

Amazing app, but ...Look, no question, Google Maps is incredible, but their insistence on showing that utterly stupid panel at the bottom of the screen every time the app opens is immensely frustrating. At least give us the ability to turn it off - advertise after we’ve had the opportunity to first access the reason we’ve opened the app..Version: 5.9

Why ads?I previously loved Google Maps but now that there are ads for places I hate it. It’s very annoying and in my opinion rude to it’s users. I also hate how some places don’t even exist. The only reason it’s useful is the traffic feature. Please remove ads! + It recommends and tracks everything you look at so it can sell that info and then you get more ads..Version: 5.73

Would rate 0 if I couldAbsolutely awful mapping tool. Navigates me down sketchy, dusty gravel roads, rather than the State Highway because it is a few km’s shorter - but adds hours to the travel time. Would be a great download if you’re looking for a waste of time. I’ve deleted this awful app now. Let me know when you’ve fixed this stupid issue. I’d rather use a mapping tool that makes logical decisions. Cya Google..Version: 4.43

Screen moving whenever checking aroundWhile on navigation, whenever i touch the screen to see around, it moves by its own. Creating so much trouble over the road and its not just me, everyone having the same problem..Version: 5.55

Should be suedYour app is #1 in Navigation but a recent update has the possibility to cause serious danger to drivers on the road. By including the speed limit indicator means drivers will see this and assume that’s the speed limit if they haven’t seen a road sign yet. I was using Google maps and ‘90’ came up on the map while on an open road. So after I was pulled up by a police car for going 20 kms over the speed limit. To my shock it was a 70 km zone! Now charged with a $200 fine and 4 demerits I’m bringing this to your attention because someone like me getting a speeding ticket is nothing compared to what could happen. If the speed limit is not accurate on the app then it seriously shouldn’t be there..Version: 5.42

GLITCHES!!!!!My whole job is driving around the north eastern sector of the United States and Canada. Google maps tries to drive me around in giant circles when there is any Road construction, it takes me the long way all the time, not to mention it'll switch the address on me, all on its own, making me late for my jobs and causing me a lot of gas money and mileage. Googles monopoly is too big to fail, and so big that there's no way for me to communicate with them to tell them what their product is doing to me and my livelihood. Too many major glitches to post, but one of my favorites is when the navigation voice will incessantly keep asking you if you would like to take a alternate route to save three minutes, and no matter how many times you hit the no thanks button, the voice will immediately keep repeating itself over and over and over asking you over and over and over if you would like to save three minutes. That's not a choice, when it keeps repeating itself and asking to the point of making your driving experience extremely dangerous and distracting. If any of you computer scientists are listening, please at least fix this last glitch it should be a relatively simple fix.Version: 5.46

It’s still the best....exceptI’ve been using Google maps since it first came out and it’s been great, except for a couple minor issues. I don’t use it for turn-by-turn navigation, I use it to estimate my travel time based on current traffic conditions and to find an address. It does those tasks fairly well, except.... On my phone’s tiny screen I cannot read the street names. Thankfully there is a zoom feature....except...and this makes the app absolutely useless....the street names do not get bigger. Do the programmers not understand thats why I want to zoom in? To not only see the tiny streets but to enlarge the tiny street names? Another issue I have is after it plots your routing, it overwrites the street names with the blue route highlighting. To read the street names you have to switch between the text route and the map route. There are several other issues I have but the last I’ll discuss here is the inability to forecast the route like you can in the desktop version. I have to switch to my laptop if I want to know what time I have to leave in order to arrive at a certain time, but many times I don’t have my laptop with me..Version: 5.8

Fastest routeI’m very frustrated stop spamming the fastest route. This has to stop. It repeats every 10 seconds is very dangerous to drive. Connection for some reason shout down for random. It needs a update badly. If possible add a switch to close the fastest route option. I hate it. If is fix than I raise my stars..Version: 5.72

Fuel and toilet buttons on route plsGoogle maps is always my favourite map ap... however this latest down load is EXTREMELY slow to load, almost unusable :( I would like to see a quick find buttons for local fuel (finally found!) and public toilets while on a route. Even better, how about more- some! non commercial options; Historic sites, public parks, state/national parks, museums, tourist information. Yes that's a long list, how about making the current list editable (fastfood /ATMs are all available at fuel stops- as much as toilets are). And why is it.. when I'm adding a "missing place" there is NO category for a park (picnic spot/rest spot/grassy area) or public rest rooms??!! Only commercial options?.Version: 5.6

TerribleDrove home from New York to Indianapolis and this app increased our trip by 2 hours. Leaving the Bronx should’ve taken 10 minutes because there is an on ramp to I-95 right by the house we were in. We knew how to get to the highway without using the map but we didn’t even bat an eye that we were using the app from the get go because one would think it would just take you on the quickest route. Nah. This app took us 40 minutes through the Bronx and made us sit through morning traffic. Once we crossed the George Washington Bridge, it asked it we wanted to take I-70 instead of I-80 because it’s 3 minutes faster. I clicked no be cause 70 is littered with tolls on the PA Turnpike and 2 minutes later it asks the same question. I said no again. Then I realized an hour later we are still in New Jersey when we should’ve been out of it by now. I thought it was strange we were still on 95. Sure enough I checked the map and saw that we were on I-95 south and headed for 70 after saying no TWICE. The voice never even told us to exit on to I-80 which happens almost immediately after getting off the GW bridge. This app is 5 stars in sending you to the most inconvenient routes and not communicating properly. I would give it no stars if possible. Spent over $100 in tolls when they should’ve been avoided because I should’ve been on I-80. Tired of having my money and time wasted because of this app..Version: 6.4

GarbageThey don’t update for Montréal fast enough and have me driving through a park when I’m going in a straight line on a street. Garbage....Version: 5.19

Full of bugsWhy every time when I switch between satellite and terrain view it gives me popup screen “cannot connect to server”? Why screen is not responding when I click on grey color alternate route? This App extremely buggy and bad designed. Simply unbelievable..Version: 5.16

No longer my go to map appGoogle Maps used to be my go to map app. It was way ahead of iOS Maps. It also used to have a clean interface which could be used to navigate. That is no longer the case. On an iPhone the screen is now so cluttered with stuff which cannot be turned off, the portion of the screen real estate usable for navigation is probably less than 60% of the screen. Trying to use it to navigate around a town centre is impossible as every street name is obscured by tags for coffee shops etc in which I have no interest. At least give the option to turn off this clutter. None of us is permanently looking for fast food and coffee outlets; some of us just want to get from A to B..Version: 5.67

Newest update deleted my saved placesGoogle you need to fix this, I had well over 100 saved locations and after updating yesterday they are all gone🤨.Version: 5.73

Maps counties to have offline issuesFor the last few months even after reinstalling the app resetting my device network settings ect it still continues to think I’m offline and changes the end address to a “general area”. I deliver for Grubhub and when this happens maps will take me to completely wrong locations even after a few minutes when it decides to come back online airplane mode off and on will sometimes correct the issue but I still have to restart directions repeatedly and recently road work and construction has caused maps to try and send me completely out of the way of my destination by miles not blocks. I still prefer Google over Apple Maps or Wayze but if this issue continues i will just uninstall the app like I did 4 years ago when google maps was having similar issues with addresses and off/online maps and traffic. *would be awesome if like in Apple Maps google indicated stop signs and traffic lights. Also a lot of speed limit data is incorrect the other day the last sign I had seen while traveling down a road was 35 but google showed 50mph.Version: 5.55

Put 🇵🇸 back on mapDumb people at google! Put Palestine on map!.Version: 5.48

HorribleNo Palestine tf? How.Version: 5.48

Location Accuracy not working anymoreSince your last two software updates, the accuracy in London is terrible on an iPhone XR and XS for some reason. It seems fine on the country side. But in London It’s never quite triangulated with the GPS signals or the motion sensor enough, so google maps is always half lost. As a driver I am Not noticing this issue with Waze nor Uber maps, for example (so I know it’s not my phone, and have compared the issue with a brand new phone from a friend’s). This was a brilliant app before. Please fix it! I also noticed the speed cameras were gone and the maps showing half the roads at some point, just like other users mentioned. I think this may have now been fixed though, perhaps. But the app has definitely become buggy and if I could, I would reverse both of the last two updates..Version: 5.29

Latest update lost saved places July 2021Lost my saved locations on the last set update. Hoping for a google fix !? 🙏.Version: 5.73

Route can’t adjustIn the old version, if i drive and change my route, the map will auto update with new route. But this version doesn’t have that function anymore.Version: 5.70

DO NOT update your Google Maps app until they fix insane and dangerous bugs.The last couple weeks, it has been: verbally telling me to turn left while visually displaying a right turn, and vice-versa; unable to renavigate/redirect until 2+ minutes into your new routes, thus sending you in circles, wrong directions, off incorrect exits; routing me 2-10+ miles off the route it said 1 minute ago, and subsequently adding 10min-1hr to my drive time (I took what should have been a 3-hour road trip three days ago, and by constantly changing my directions, instructions, etc it ultimately added well over 1hr to my travel time); telling me to make impossible or illegal U-Turns as well as multiple u-turns multiple times back and forth; telling me there will be stand-still traffic where there is none, and vice-versa; sending me on to roads one street before or after the correct road, including telling me to turn into a cemetery 3 times in a row when I was trying to get to an auto parts store with a completely different address than the cemetery; no longer functioning or connecting in areas where for years, up until a couple weeks ago, it had no trouble connecting; and worst of all, directing me to go into oncoming traffic..Version: 5.52

Worse over timeLet’s get one thing straight: I love google. I use Google Chrome over safari, Google Calendar over the one that comes with iPhone, and for a long time, I used Google Maps over Apple Maps. Google Maps a year ago was amazing. It always knew right where I was, the voice notifications were brief and prompt, and the app overall was just easy to use. Fast forward to today. Maps only communicates in NSEW directions “Head East” (Who knows that?), the voice notification system is mediocre at best, and to say that Google Maps is glitchy is an understatement. I just went to a new city and drove my car around, and more often than not I was slinging my car across four lanes of traffic trying to make an exit that Google didn’t let me know I needed to take, or saying that I was on the wrong side of the road, going the wrong way or off the road entirely into the bushes (all the while I had at least 3 bars of LTE on Verizon. Coverage and carrier were not the issue). That was the final straw. This app that used to be more helpful was now potentially putting my life (and the life of my grandmother and friend) at risk. I still refuse to use Apple Maps, and have joined Waze. If the glitches can be fixed I may use again, but overall I am very disappointed!.Version: 5.19

Google Maps iPhone AppDespite all of the good things that one usually expect when using a Google product, this one has (at least) one little annoyance; when you just want to view the map, no headers, search bar, bottom panel etc, you used to be able to tap anywhere on the map and all of that stuff would go away, tap again to bring it back. Now, it doesn’t seem to be so simple. Every time you tap anywhere on the map it either brings up an info panel about a particular location, building or business you happen to have tapped on, or it drops a pin and brings up the info panel for the dropped pin. Sometimes, somehow, very randomly, you can get all of that stuff to go away, however I’ve not been able to learn what combination of taps / situation makes this work. Would be nice to have this feature back, solid, working the way it used to, because apparently I use it quite a bit, since this is now annoying me enough to write a review about the app....Version: 5.33

Would NOT recommend.Recently travelled across Canada, halfway through I uninstalled this app and started using IPhone’s Maps. Google Maps was Constantly having me miss turn offs and taking me on really messed up back country roads. I feel stupid for following it’s recommend route. It IS good for looking up street views and transcribing directions from google though..Version: 5.34

App does not work 1/2 as good as others.I drive around for a living, this app always freezes, shows me on the wrong street or just can’t find the address I am looking for. Compared to Waze this app is garbage and I hope they fix it as I used to use it all the time. The worst part is it freezing then rerouting you after you is the turn. This isn’t only in remote areas of calgary but in the inner city also so it is not the cel service. I have numerous screen shots where it shows me blocks away from where I actually am or when I’m on stony trail it shows me in communities that I am driving past. Sometimes it thinks I’m walking and I cannot change it to driving and it wants me to drive through a park to get to where I have to go. VERY FRUSTRATING APP, if I could give it a negative rating I would. I have switched to a different app to get directions..Version: 5.27

Used to be the best, recent updates are ughI used to LOVE this app, it was super user friendly and was better than Apple Maps or anything else. Now it screams at me while I’m driving to take alternate routes and I have to say “no” while driving or it changes my route on its own. I can’t be looking at a screen and hitting buttons on the highway every couple minutes, that is incredibly dangerous, and I couldn’t change settings mid-drive, nor am I confident I know how to actually change this setting where I won’t accidentally remove some other feature by mistake I don’t want to lose. Some people don’t want to switch highways halfway through the drive because there was an accident 50 miles ahead and there may be a delay down the road, this literally happened last week and I had to decline alternate directions a dozen times, by the time I got to the accident point traffic had cleared and I’d have lost time taking the suggestion. Also I miss how I used to be able to select transportation modes from a ribbon at the top of the screen, instead of from a menu at the bottom which takes up half the screen. If I’m planning a route I would prefer that the map be unimpeded as much as possible, because now the app thinks I may want to walk hundreds of miles and it’s prominently displayed at the bottom..Version: 5.68

The algorithm is messed upIf you forgot to choose ‘avoid toll’, google understands it as ‘toll road is preferred’, which means even if the toll road is only 1 minute faster, it still leads you to it. That just doesn’t make sense. Also, when you try to look for a good coffee place, the results you get somehow are not the best. We tried to look for a good cafes in an area. The ones we found don’t really look good. We decided to just walk around and see what we can find. There was this very nice cafe just probably 10m away from where we parked. However, google map doesn’t even show this one or it doesn’t come up. The match score done by google Map says it’s a 80% match, higher than the ones that it recommended. Somehow google chose not to show it to me..Version: 5.87

Worst navigation at the worst timeMy friends & I were coming back from SF & our gas was almost out so we had to pull over & the city we got stuck in was Commerce, being from around the Newport area, we were shocked. We were pumping our gas at the mobil station on E 8th street & the men there have zero boundaries. We were already uncomfortable by how dirty the environment was & the amount of homeless people, the smell was rancid as well. This big guy walked up to our car making weird noises, looked at all of us, & just stood right next to my friend & just stared at her to the point where she couldn’t even finish putting a full tank & left. Now that you could imagine how uncomfortable we were, we opened the google maps app to get us back on the freeway, big mistake. It didn’t know where it was going, for every .5 miles we drove, it would constantly say “recalculating” & it took us to a back ally way with graffiti & what looked to be abandoned homes because they were fenced up with wood pinned on their doors & windows. That was only 8 minutes after driving & only pumping gas for 2 minutes & it was still saying “recalculating”. we closed that app & took out maps from apple & was given a much shorter path & we were on the freeway in a minute. Never using google maps again, also mentioning that the app is incredibly slow, hard to use, & gives the slowest directions compared to the maps app on iphone..Version: 5.88

What Happened????Last update sucks! Push on start and nothing!!! Major screw up..Version: 5.19

Weird stuff creeping inI used to rely 100% on Google Maps but recently it seems to have become far less reliable. I’ve just been on a journey where I selected the optional route and pressed start and ended up on the default route anyway. Last week, the app took me off the motorway (leave at exit xyz) routed me next to the motorway (that was flowing freely) for 3 or 4 miles then put me back on. It then only flagged my junction when I was level with it so I missed it, then the alternative route that it said had a 4 minute delay, added 30 minutes to my journey despite me only being 3 minutes from the hold-up. My kids have started to make the same comments. Has something changed? Or has Apple done something now that they are finally trying to develop a decent map? I might be trying other apps anywayz.Version: 4.53

Suffers from Software development whack-a-mole.Fix one issue create another one or two new bugs in it’s place. New issue after updating was that I couldn’t open any details for a business after tapping on it on the map... Maps would just immediately report unable to contact server. Uninstalled and reinstalled, error went away. Now streetview goes completely black when panning around. Happens often enough to make street view difficult to use..Version: 5.38

Needs work stillI love using this however, you need to have something in the app that detects I’m in nz, so it stops giving me driving destinations in Europe or Australia as the “first” listing suggestion, of course I’m driving in Nz they’re what I want to see first! Also randomly it no longer speaks the directions. I’ve troubleshooted everything and googled how to fix and it still hasn’t worked. I’m not deleting and re downloading as a last resort.Version: 5.3.1

Worthless AppI use to use this for ride share and once I press navigate from the ride share app it’s supposed to switch to google maps and tell me where to go but on some days it wont load, just keeps turning and turning like it’s trying to load something but nothing happens. After several tries of closing the app and opening it up again it loads and when it finally loads up where to go it’s just a blur line with all the details in the map missing because of this I have turned on the wrong street several times. Also do you know how embarrassing it is when I pick up passengers and I have to ask them if they know how to get to there destination because google maps won’t load and because of that I don’t know where to go. All the negative feedback I have is all because of this app. There’s such a lag in this app that I can’t tell you how many times when I pick up passengers I have turned in the wrong direction because google maps takes a while to get its bearings right, when it’s finally gets his bearings right I notice I’m heading in the wrong direction. Finally I couldn’t take it anymore and I had to switch to another app for navigation. Any of you doing ride share using this app get ready to get some negative feedback just because of this app..Version: 5.80

Recent updateI am an avid user of this app as I drive a company vehicle daily for the past 10 years, this past week I’ve noticed some issues. When getting close to my destination I usually scroll forward to determine which way to go to park on the right side of the street, but as of this past week this function has not worked. Instead it will turn around to the opposite direction, that being said I now have to use two fingers to guide the map to make that happen oppose to one finger. Second thing I’ve noticed is that once entering a destination and seeing the over view I sometimes zoom in at the destination for specifics, instead of it zooming with a double tap and drag it zooms to a random location along the route. I’m guessing these are new bugs that come with a new upgrade, hopefully these changes weren’t intentional because I find using gmaps to be way better than Apple Maps but if this remains Apple Maps has the same feature that I’m used having on gmaps and I’ll have to stick to what’s convenient for its intended purpose. Please fix this ap maps stinks I think, I should check that last update they put out a while ago......Version: 5.55

Version 4.38Please remove everything added to this update back to how the previous version was. This new "preview" element is the most useless thing ever. I don't want to "preview" I want to "Go". You are not able to use multi stop function any longer, only in preview mode which is terrible. The screen times out alongside iPhone screensaver rather than being on all the time whilst in the app like previously. The map has stopped automatically moving when your own gps point has moved and you have to manually move yourself (very dangerous if you're driving). It is hard to get it out of compass direction and to follow your own direction automatically. It has removed the ability to see arrival time has been removed, the distance and time to destination doesn't show in preview mode, the distance countdown to the next turn etc has been removed. I would like to navigate to multiple points, not preview them. Please change this!.Version: 4.38

Occasionally InfuriatingGoogle maps, *please please please* give options to avoid certain routes or choose what kind of vehicle you are in!!!!! I have to manually find stops along routes to avoid certain highways and freeways I know I can’t use while towing or with a box truck!!!!! Also WHY MUST YOU ALWAYS GO THROUGH THE GEORGE WASHINGTON MEMORIAL BRIDGE!!!!!!! Even if I input a location just on the other side of the tappan zee bridge, you have us go across the GW! I miss how customizable google maps used to be, but now I need to make sure to plan any long routes hours in advance and know all of the places I need to input to get the route I want. Also, obnoxiously enough, you randomly put in places to get off highways, make a u turn and go directly back on the highway! For quick, direct, simple directions, google maps is what I rely on, but I know it will always drive me crazy to use for long trips. PLEASE ALLOW INPUT TO AVOID CERTAIN HIGHWAYS WITH KNOWN RESTRICTIONS!!! Update- How is it that Google maps has gotten worse in directions since it began?! Far too often I will be told to turn without being told the street name when there are two streets back to back with less than 5 feet between them. That and there are far too many times when they will actually give incorrect directions!.Version: 5.82

Where’s the arrive by/depart at feature?I find it useful on the desktop app that I can tell when I need to leave to make it to a destination by a certain time, or when I’ll arrive if I leave at a given time, but this feature isn’t on mobile? I swear it used to be but now it’s only available for public transport and not driving as well.Version: 5.38

Street name please?Made the switch back to Google Maps as Apple Maps simply isn’t reliable enough. However two things that bug me to no end here. Number one: I am legally blind and use pinch to zoom a lot, a feature that is at large being left behind as multitouch gestures become more advanced, and when I zoom in and move the focus the app will zoom in further of its own volition. Second, and Apple Maps does this too: I could course all the way from Albert St X Plenty Road to the Plenty Road’s northern extremity without seeing its street name. So frustrating! Furthermore option buttons for directions could be bigger and the whole app could be a bit easier on the eye like it used to be five years ago. Overall in spite of its minor quibbles Google Maps has the edge..Version: 5.28

Worst navigation everNot just that it doesn’t show all the bigger routes that can be useable but don’t shows alternatives when you find yourself in front of a road close. Stopped at a petrol station, and after it’s just changed the way and instead to take me home after a 200 miles drive it took me around the town from the other side of the city. Also why the hell does the map starts to rolling around at a junction of the motorway, out of the town, on a difficult road just because the blue line that shows where you have to go crossing itself, so you are not jus unable to see the route properly but also have to improvise until it starts to work again and it gives you 10 minutes extra to your travel time. Getting frozen and turns around just without any reason and shows you going to the wrong way When you have to leave from a crossroads it’s freeze and not telling to turn to the right or to the left, but obviously you can’t wait until it’s fixed because cars behind you, so you turn into a road and than you will se that’s the wrong way so have to drive again extra time When you need to move from a destination to another that’s actually like 200 yard behind you in a different street, this app not going to offer you to turn around but gonna drive you all around and drop you nearly where you just have been It’s a terrible terrible app and caused me tons of stress while I was driving and I’m not going to use it anymore.Version: 5.4

Why “fix” something that wasn’t broke?!When Apple maps recently changed from listing street names to referring to local streets by interstate highway numbers (useful for interstate travel only since many streets of different name have the same number!!) I made the switch to google maps, only to find out that day google had also changed to doing the same thing! I’m not sure if this is already restored to names, but if not please do not. In USA you might refer to highway numbers but not here for regular drivers! Also I can’t even tell which one is the route line amongst the multitude of traffic coloured lines and road lines. The route gets lost among the other lines as it is indistinguishable at quick glance. I spend my time trying to figure out the map instead of watching the road. I am bewildered how you could make a great product worse except on purpose. No one would make these changes except as sabotage that is how bad they are. Who is responsible for this? *Sigh*.Version: 5.1

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