Google Maps App Negative ReviewsGoogle LLC

Google Maps Negative Reviews

4.7154 star

Total 156 Negative Reviews

Google Maps App Complaints & User Negative Comments 2024

Google Maps app received 156 complaints, negative comments and reviews by users. Have you ever had a bad experience using Google Maps? Can you share your negative thoughts about google maps?

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Google Maps for Negative User Reviews

No enough optionsCan’t believe that you can’t change the options to more walking. Instead of walking for an extra 5 minutes it recommends to leave 8 hours early to catch the last bus going from a couple of streets closer. Come on this cannot be that hard.Version: 6.90.2

Can no longer easily switch between walking, driving and transit.On the app you used to be able to choose whether you wanted to walk, drive or transit to the destination in the search. Now you cannot and I’m forced to use my computer before heading out and trying my best to remember, instead of having it ready on my phone. Used to love google maps and now I’m regretting having it as my main map. Switching to the apple map app..Version: 5.19

Getting worseQuality is going down in numerous ways. Searching for restaurants by cuisine often shows many places that do not serve the selected cuisine. Example: select Thai and see Burger King and many other irrelevant places. Routing: constantly tries changing my route mid trip even though I purposely selected the route I’m on. Sometimes it prompts, sometimes it just automatically changes it. Inappropriate behavior for a navigation map. Tries to get me to do u-turns when it’s not necessary, like when an actual left then exists but it tries to get me to go down the road and turn around. Happens frequently, in different states even. If you set a departure time pretty much all the alternate route options disappear. Put in a destination and see 3 routes? Set a departure time and watch 2 of them disappear. Browser: when viewing a website inside the app, it’s way too easy to swipe down to scroll and close the browser entirely, thus losing your place on the site. Please fix the UI on this, and provide an option to open the default browser instead, which would make it possible to switch back and forth between browser and map view..Version: 6.19

Not showing regular bus routesGoogle maps used to be my go to and very reliable for when I need to catch a bus last minute but with the recent update and I think an issue with a sponsorship with Didi travel (like Uber I think) the app no longer shows me all the options for buses I can catch which it showed me just days before. Now it will ONLY show the option to catch a Didi lift and then a random bus that barely takes me to where I need to go and then I have to walk the rest. The bus I usually catch is only a 5 minute walk from my house and once I reach my destination I only need to walk an extra 5mins MAXIMUM to get to where I need to go (usually it’s only a minute of walking). I’d be fine with seeing the Didi ad if they also showed me the other ACTUALLY USEFUL bus route options that I KNOW are available. Now I have to use the weird Apple maps thing and it’s not as good as what google maps used to be. But now it’s all I have. It’s ridiculous.Version: 5.58

Something’s gone wrongI used to use google maps as I felt it was super reliable but recently some strange things have been happening. Along a guided route it will randomly change your position as though you were half a mile away and subsequently reroute in error. Also, again while in a guided route if you search for an extra stop such as a petrol station, after the results come up it doesn’t let you return to the route guidance regardless of what you press on the screen. You have to close the app and relaunch and re-enter your original destination which is a pain to have to do. Sometimes when you want to search for a new destination the screen freezes on the map and nothing you press works. And lastly at junctions the screen starts to rotate as though it’s disoriented resulting in you being unsure of what exit to take. There are too many glitches google! Please fix as some of your loyal users will start to look for alternative apps that are more reliant like waze!.Version: 5.15

Routes are NO LONGER accurate!!I have been using google maps for 5+ years and I love it because it’s very functional. However, as of this last update, the routes have been OFF. I drive to the Bronx from NJ everyday for work, which is about a 30 mile trip one way. I keep the app open with my route entered in case there is an accident and I need to quickly divert. There are tolls on my route, but I have the settings on “avoid tolls”, so I only pay for the GWB bridge or HT tolls vs the parkway/freeway tolls if that makes sense. Normally, my route is about 30-32 miles depending on which route I choose. After this last update, my routes (with the same settings) are now 66 miles or 77 miles to work. WHAT? WHY? The route suggests I drive to Albany or Fishkill (upstate NY) just to get to the Bronx. Any one who lives in tristate knows this is not correct. I toggled my “avoid tolls” off and the routes were back to 30 miles, however, it directs me to drive through the parkway tolls, which I don’t want to pay nor need to. Everything was fine until this last update. Now I am using WAZE because this app is unreliable. With “avoid tolls” turned on with WAZE, my normal route is back. Google maps has been VERY GLITCHY lately. Until it can be fixed, I’m sticking with the WAZE app..Version: 5.56

UpdateThe new update is horrible. It does not allow us to look ahead at routes in preview and scroll along the route. It changes direction and seems to have a mind of it own. Please change it back Also needs to have a truck route option!!!.Version: 5.55

Where’s the arrive by/depart at feature?I find it useful on the desktop app that I can tell when I need to leave to make it to a destination by a certain time, or when I’ll arrive if I leave at a given time, but this feature isn’t on mobile? I swear it used to be but now it’s only available for public transport and not driving as well.Version: 5.38

PUT PALESTINE BACK ON THE MAPHow dare you contribute to the genocide of the Palestinians..Version: 5.48

DREADFUL – IT’S BROKEN AGAIN !No point updating, Version History just shows Copy & Paste for the last few versions! Also for quite some time I’ve noticed you’re going back a decade by deleting Portuguese... I don’t like that you’ve deleted EU Portuguese alerts. I hate having Brazilian Portuguese alerts. Impossible to understand them, specially at speed on highway. Update 5.7: At right/left turns, it doesn’t give enough notice, only 20m from a turn, while I’m still in the centre lane at speed !! UPDATE: Turn by turn instructions are very delayed... I’ve also gone through roundabouts only to be told later to turn right (at the roundabout) ! Why did I update? It’s worst than 2 versions ago :( After setting up at a given location and click START/GO, I have to wait 5mins. before going anywhere, because usually the maps are facing the wrong way around, it does not know where we are and tells me to turn RIGHT, when it’s LEFT and vice-versa! If I don’t wait for the maps to readjust itself, 99% of times, 100m after starting my journey, tells me to do a U turn :( Also, throughout the journey does not give instructions until AFTER my turn, or often the voice instructions do not match the map routes!? Vary disappointing updates..Version: 5.72

Doesn’t like iPhones muchSo... after several intrepid and unanticipated adventures into the backstreets of random suburbs in cities I barely know, some of them where no law abiding soul dares tread, and apparently Google maps is totally cool with that, I think I can safely say this app doesn’t like my iPhone much. In fact, judging from the number of problems reported by iPhone 6/7/8 users, i don’t think the app likes any iPhone much anymore. This has been persisting since June 2019, in an era where no one had heard the word corona. I’ve been holding out for an update that fixes this, but another hour detour later, I’m going to have to let this one go. Dear Google, loved your app, please fix it. It’s giving me random, indirect routes that are inaccurate. Sometimes it also doesn’t realise I’ve turned off a road I’m several hundred metres passed it..Version: 5.49

UghI use this for my job, driving Amish. When you guys make us update it twenty times in one month it grinds my fears. In the morning it’ll work and then by time I need it again, ope you need to UPDATE! You can’t use it unless you do it right then. It should be an option , or update overnight automatically or something. Can you see where this is Causing issues for a driver that needs a reliable gps? Also, used to be able to go into Google, click and it take you to the route, now it sends me to my app which I then have to refill out everything that I just searched up instead of taking me to it after the first time. Ugh. Also, I went to Florida a week ago. I now have a bill coming my way for 25$ plus the fee , all because my gps kept telling me that to make it in the time I thought it said I would make it by , that I HAD to go down the expressway that charges a fee , & you can only pay with a sun pass which not many users probably have. It forced me to do that the first day, I found the second time I went that way I just went on the regular road and it took me the same way I didn’t need to go down the paid expressway to get there at that time, but it KEPT trying to re route me onto it even so. Which is rediculous..Version: 6.60.0

Why can’t Google maps get my address PIN on the map correct?Google maps cannot even place my address so any directions are wrong. I have asked them for years and they show a photo of a block of flats an d say this is my house!!! They insist my house position is 741 London Road. There is no such number (I believe as this was demolished years ago) and this land in Brambleside corner of Hammersley road is now Latter Day Saints church!!! Every now and then for 30+ years I have told them. The google map car came down Brambleside Cul de Sac and took photos of Broderick House, a block of flats like the other 6 Blocks all with numbers 1 to 6 on the name plate and made that my house. Visitors that come to see me I have to give the postcode of HP11 1LE which is a block of flats. Come on Google I will be dead soon Speak to me via email/phone and ask where you are going wrong..I want to give a minus one star but YOU have already placed a ONE star which I cannot remove.. Ed Bevan.Version: 5.70

All my saved places are goneAll my saved places are gone.Version: 5.73

Fastest routeI’m very frustrated stop spamming the fastest route. This has to stop. It repeats every 10 seconds is very dangerous to drive. Connection for some reason shout down for random. It needs a update badly. If possible add a switch to close the fastest route option. I hate it. If is fix than I raise my stars..Version: 5.72

Used to be the best, recent updates are ughI used to LOVE this app, it was super user friendly and was better than Apple Maps or anything else. Now it screams at me while I’m driving to take alternate routes and I have to say “no” while driving or it changes my route on its own. I can’t be looking at a screen and hitting buttons on the highway every couple minutes, that is incredibly dangerous, and I couldn’t change settings mid-drive, nor am I confident I know how to actually change this setting where I won’t accidentally remove some other feature by mistake I don’t want to lose. Some people don’t want to switch highways halfway through the drive because there was an accident 50 miles ahead and there may be a delay down the road, this literally happened last week and I had to decline alternate directions a dozen times, by the time I got to the accident point traffic had cleared and I’d have lost time taking the suggestion. Also I miss how I used to be able to select transportation modes from a ribbon at the top of the screen, instead of from a menu at the bottom which takes up half the screen. If I’m planning a route I would prefer that the map be unimpeded as much as possible, because now the app thinks I may want to walk hundreds of miles and it’s prominently displayed at the bottom..Version: 5.68

Occasionally InfuriatingGoogle maps, *please please please* give options to avoid certain routes or choose what kind of vehicle you are in!!!!! I have to manually find stops along routes to avoid certain highways and freeways I know I can’t use while towing or with a box truck!!!!! Also WHY MUST YOU ALWAYS GO THROUGH THE GEORGE WASHINGTON MEMORIAL BRIDGE!!!!!!! Even if I input a location just on the other side of the tappan zee bridge, you have us go across the GW! I miss how customizable google maps used to be, but now I need to make sure to plan any long routes hours in advance and know all of the places I need to input to get the route I want. Also, obnoxiously enough, you randomly put in places to get off highways, make a u turn and go directly back on the highway! For quick, direct, simple directions, google maps is what I rely on, but I know it will always drive me crazy to use for long trips. PLEASE ALLOW INPUT TO AVOID CERTAIN HIGHWAYS WITH KNOWN RESTRICTIONS!!! Update- How is it that Google maps has gotten worse in directions since it began?! Far too often I will be told to turn without being told the street name when there are two streets back to back with less than 5 feet between them. That and there are far too many times when they will actually give incorrect directions!.Version: 5.82

Worst navigation everNot just that it doesn’t show all the bigger routes that can be useable but don’t shows alternatives when you find yourself in front of a road close. Stopped at a petrol station, and after it’s just changed the way and instead to take me home after a 200 miles drive it took me around the town from the other side of the city. Also why the hell does the map starts to rolling around at a junction of the motorway, out of the town, on a difficult road just because the blue line that shows where you have to go crossing itself, so you are not jus unable to see the route properly but also have to improvise until it starts to work again and it gives you 10 minutes extra to your travel time. Getting frozen and turns around just without any reason and shows you going to the wrong way When you have to leave from a crossroads it’s freeze and not telling to turn to the right or to the left, but obviously you can’t wait until it’s fixed because cars behind you, so you turn into a road and than you will se that’s the wrong way so have to drive again extra time When you need to move from a destination to another that’s actually like 200 yard behind you in a different street, this app not going to offer you to turn around but gonna drive you all around and drop you nearly where you just have been It’s a terrible terrible app and caused me tons of stress while I was driving and I’m not going to use it anymore.Version: 5.4

Would NOT recommend.Recently travelled across Canada, halfway through I uninstalled this app and started using IPhone’s Maps. Google Maps was Constantly having me miss turn offs and taking me on really messed up back country roads. I feel stupid for following it’s recommend route. It IS good for looking up street views and transcribing directions from google though..Version: 5.34

Horrible—changed for the worseI’ve relied on GoogleMaps for years but my recent experience (Oct ‘22) was horrible. After I carefully crafted a route that took me along small county roads, Google kept telling me there was a faster way and would reroute me to that. Presumably I should have been able to opt out of that new route but that button never appeared on my screen. When I selected to see my route in written steps, the screen often froze and wouldn’t let me return to the map view. A pop up window kept appearing to ask permission to access my contacts (no!) and there was no way to exit or escape that screen. I pulled over 6-7 times during a 3 hour drive to clear the map and start over, including one time when I deleted then reloaded the app entirely in hopes of getting it to behave, but still had to fiddle with it too much while driving. With all those problems, I was never confident the instructions it was speaking was the route I wanted, but if I exited from spoken instructions (when that wasn’t frozen) to verify my location on the map, I risked forgetting to restart the spoken step by step and wasn’t corrected when I missed a turn. I’ve never been this annoyed by or had less confidence in a map app. I think Google made changes that have eroded the usefulness of this as a driving aid. Next trip I’ll use my Garmin..Version: 6.40

App does not workI can’t use my data plan while running this app. Keeps saying I’m offline when I have data on. Useless..Version: 5.18

Gets bus stops wrong and walking paths, otherwise it’s okI have always used google maps but lately I’m finding it to be extremely frustrating. Today I wasted 40 mins of my time going back and fourth because google maps got the bus stop wrong. Bus 425 does not stop at bus stop HA near Homerton hospital (London) by the way. Also it would tell me to leave at a certain time to walk to a bus stop and I would be waiting at the bus stop for the bus to come and then it would say the bus has already been. I look at other people to confirm that I didn’t miss the bus and the bus ends up not coming at all or is 3 mins delayed. Another time google maps provided a route on foot but part of the route was actually to walk through the walls of a building. How is that possible? - I’m not a ghost! The building looked like it had been there sometime. All I can say is, google maps needs to try update things at a quicker rate if possible..Version: 5.35

Update has ruined it - switching to WazeHave been a big user for years of this app. It was always better than Apple Maps but the update has made me want to switch to the new upcoming app Waze. Changes to the app that weren’t required and are now annoying: - instead of showing my home and work addresses on the home screen, it now lists restaurants etc that I don’t care about. I use it to check traffic for my commute not go out, I now have added steps every time I use the app - no longer shows other routes, just tollways. I live 60-90 mins from work. I want to know the quickest way not the most expensive. - the arrow no longer knows which way is up and the blue dot is broken/missing. It used to take a minute to orientate itself but now I work it quicker than my phone. - Also annoying is the now convoluted start sequence. You’ve made it more complex than it was. Not useful when driving, more of a distraction. - AND why so slow all of a sudden? I had started to use the audio instructions when driving late at night and they have become delayed making me miss turns etc. * all of the above with a brand new phone and up to date software. A reversal of some of these ‘upgrades’ is required or me and I’m sure many others will be switching to Waze..Version: 4.50

Google maps default is to change the route when you have set a preferenceDecide to go for a ride off highways on my motorcycle. Set preferred route plus avoid highways and start riding. Almost instantly Google maps ‘finds’ a highway route which is shorter or more efficient and puts a prompt to tell me that unless I tell it again it will change my route from a preference I have already set. I have a few seconds to pull over, remove my gloves, get the phone out of it’s holder and tell it not to do that. No time to do all that so it switches route. It’s the same even in the car. I often don’t have time to alter the prompt when I see it because my priority is actually driving. It’s quite simple. If I have set a don’t use highways preference then DON’T USE HIGHWAYS. If I picked a route from alternatives THEN USE THE ROUTE I PICKED! I don’t mind the prompt telling me of traffic changing but if I have made a choice then the default answer should be to do what I told it to do already..Version: 5.36

NavigationWorst update . Does not navigate to the point as earlier does👎🏾.Version: 5.18

Put back Palestine on the mapPut back Palestine on the map.Version: 5.71

Include a megaphone icon with the name of the places you searchEven though the app give you instructions to turn when it’s not possible or schedule of businesses are not up to date, it is a very useful app. I think it would be great if the app have a megaphone icon which plays the pronunciation of the place you are searching. My friends and I had a few discussions about businesses names because they are in different languages and people from different countries pronounce them based on their phonetic, I.e. Silo cafe at Manly, Sydney. It also happens with places that have aboriginal names and their pronunciation differs from their spelling in English or other languages. I.e. Ulladulla, NSW. I believe this would be a very good feature and useful for people who are travelling around the world..Version: 6.88.2

Not as good as it was in earlier versionsThe app is not really that bad. With a good data connection, there are few issues with the overall operation of the app. The current issues are quite minor but noticeable. Firstly, which may be due to the increasing presence of roadworks and road closures, the app takes some very interesting detours which are not direct by any means, and often are pointless as the roads have reopened hours beforehand! The second thing I’ve noticed, is at the top of the iPhone where the time, battery and cellular signal strength are shown quite often revert to black, which makes them almost impossible to see. They would be a lot better to be displayed in contrasting white all the time to remain visible. If these issues are rectified, the app will regain at least an additional star..Version: 5.43

Hard to follow while drivingIt doesnt track where your car is on the map so while im driving i have to move the screen to see where to go next, that is a hazard! Also doesnt calculate the shortest route and makes you take the long way. Could be better..Version: 6.48

Needs work stillI love using this however, you need to have something in the app that detects I’m in nz, so it stops giving me driving destinations in Europe or Australia as the “first” listing suggestion, of course I’m driving in Nz they’re what I want to see first! Also randomly it no longer speaks the directions. I’ve troubleshooted everything and googled how to fix and it still hasn’t worked. I’m not deleting and re downloading as a last resort.Version: 5.3.1

App does not work 1/2 as good as others.I drive around for a living, this app always freezes, shows me on the wrong street or just can’t find the address I am looking for. Compared to Waze this app is garbage and I hope they fix it as I used to use it all the time. The worst part is it freezing then rerouting you after you is the turn. This isn’t only in remote areas of calgary but in the inner city also so it is not the cel service. I have numerous screen shots where it shows me blocks away from where I actually am or when I’m on stony trail it shows me in communities that I am driving past. Sometimes it thinks I’m walking and I cannot change it to driving and it wants me to drive through a park to get to where I have to go. VERY FRUSTRATING APP, if I could give it a negative rating I would. I have switched to a different app to get directions..Version: 5.27

Version 4.38Please remove everything added to this update back to how the previous version was. This new "preview" element is the most useless thing ever. I don't want to "preview" I want to "Go". You are not able to use multi stop function any longer, only in preview mode which is terrible. The screen times out alongside iPhone screensaver rather than being on all the time whilst in the app like previously. The map has stopped automatically moving when your own gps point has moved and you have to manually move yourself (very dangerous if you're driving). It is hard to get it out of compass direction and to follow your own direction automatically. It has removed the ability to see arrival time has been removed, the distance and time to destination doesn't show in preview mode, the distance countdown to the next turn etc has been removed. I would like to navigate to multiple points, not preview them. Please change this!.Version: 4.38

GarbageDon’t add new features while breaking basic features. When driving, on a single route, the voice guidance can turn off and on whenever it likes. During the whole time I was in an unknown neighbourhood, there was no voice to guide me. When I was about to turn on my street when getting home, the voice started telling me directions. Come on guys, I used google maps because Apple maps is completely unreliable, are you trying to compete with them on who’s the most unreliable? And I have an iPhone 11 pro max so no, the problem is not my phone. Fix this, please. Oh and also, google maps doesn’t recognize the direction I’m going in sometimes. Today, it realized I was going to the opposite way of where it was telling me to go about 5 blocks later. That’s how long it took to recalculate my route. Come on guys. I don’t buy the newest phone each year to be dealing with these problems..Version: 5.27

Tolls and Travel timeThe app persistently wants to route onto a tollway, when I specifically have it turned off. Since the system is NOT currently on changes made to highway and toll roads, follow my instructions NOT to be routed on them. The second biggest problem is time. My “OnStar” or Garmin will route and avoid what I request, as well as give a FAR less travel time than Google Maps. It is as if you believe, by stating is going to take 45 minutes to get to my destination (when it will take only 25, even with traffic), I’ll choose to take the toll. You can’t even give the correct travel time. So why would it believe I’d want to “follow it’s directions”, especially since it persists on routing onto the tollway? These problems are worsening, as now the app continually states, “we’ve found a faster route” and no matter how many times I press “no”, it will state it again. Google is not going to be satisfied until there’s a major nationwide lawsuit from drivers who got in an accident trying not to get on a tollway after specifically turning that option off, or at least for the tolls incurred. And yes, I don’t have to use Google maps if I don’t choose to (which I no longer), but in time you’ll run out customers as I’m not the only one frustrated with this..Version: 6.48

Go back to the old look!I hate the new colours, it’s so cold and sad. Will make it 5 stars again if it goes back to how it was before.Version: 6.95.0

Why “fix” something that wasn’t broke?!When Apple maps recently changed from listing street names to referring to local streets by interstate highway numbers (useful for interstate travel only since many streets of different name have the same number!!) I made the switch to google maps, only to find out that day google had also changed to doing the same thing! I’m not sure if this is already restored to names, but if not please do not. In USA you might refer to highway numbers but not here for regular drivers! Also I can’t even tell which one is the route line amongst the multitude of traffic coloured lines and road lines. The route gets lost among the other lines as it is indistinguishable at quick glance. I spend my time trying to figure out the map instead of watching the road. I am bewildered how you could make a great product worse except on purpose. No one would make these changes except as sabotage that is how bad they are. Who is responsible for this? *Sigh*.Version: 5.1

GarbageThey don’t update for Montréal fast enough and have me driving through a park when I’m going in a straight line on a street. Garbage....Version: 5.19

Weird sometimes and slow on updatesSometime ago it pre chose a longer time route with slower traffic (red on the route), when a faster one is available. One of the road leading home has been closed for 4 days and this app still don’t know about it. Apple map knew it from day 1. Why? because it’s s easier to report road issues with Apple. I can’t find one in this app, if there is probably hidden in so many clicks..Version: 6.39

Has become quite untrustworthy.Today the app. had me driving in circles. Twice it had me loop back through a variety of side streets, to end up on the road I was already on. That was almost as frustrating as having to use the app. with no audio. To be fair I don’t think it has ever worked for me. If I have a fair idea of where I’m going, I’ll normally just study the suggested route and then just wing it. Yes my audio settings are set in the appropriate way - the test sound works fine. Soon as you actually try and use it, nothing at all. Bluetooth, no Bluetooth, makes no difference. So from my point of view, it cannot do the very things it’s designed to do. I am aware it may work for others, but that does not help me in the slightest. Has no idea where I actually am. Has me routinely visiting a place (miles away) that I never actually go to. I don’t think Google maps could guide me out of my street. AWFUL, AWFUL, AWFUL..Version: 6.96.1

FRUSTRTEDGoogle Maps has stopped talking to me. I had 4 Geek Squad guys try to fix it. The problem is with this APP I posted on Facebook and many friends are having the same problem I have to put on my reading glasses while driving to get directions 😡.Version: 5.19

Crashed when tap the search input fieldCan’t do the map search with the keyword.Version: 5.19

Worthless AppI use to use this for ride share and once I press navigate from the ride share app it’s supposed to switch to google maps and tell me where to go but on some days it wont load, just keeps turning and turning like it’s trying to load something but nothing happens. After several tries of closing the app and opening it up again it loads and when it finally loads up where to go it’s just a blur line with all the details in the map missing because of this I have turned on the wrong street several times. Also do you know how embarrassing it is when I pick up passengers and I have to ask them if they know how to get to there destination because google maps won’t load and because of that I don’t know where to go. All the negative feedback I have is all because of this app. There’s such a lag in this app that I can’t tell you how many times when I pick up passengers I have turned in the wrong direction because google maps takes a while to get its bearings right, when it’s finally gets his bearings right I notice I’m heading in the wrong direction. Finally I couldn’t take it anymore and I had to switch to another app for navigation. Any of you doing ride share using this app get ready to get some negative feedback just because of this app..Version: 5.80

JoJoAfter reading some of the reviews I feel compelled to also to write about my experiences with Google Maps. I am currently working as a delivery driver and completely rely on Google Maps specifically for areas that I am not familiar with or have never been before. Most of the time I can be navigated right to the front door of my sat nav journey but the biggest majority of the time Google Maps Satellite navigation system takes me in the exact opposite direction of where I want to go , it also has really big difficulties in connecting to its source and I find that I’m either being told to turn either ahead of actual turning point too soon or too late and then have to perform a complicated u turn on a really busy road , Google Maps is also very very guilty of taking you a longer route to the desired destination , and Google Maps always has me turning up and down streets on to roads of on coming traffic as it’s clueless to any of the one way systems in GLASGOW’s city Centers . I fell that Google Maps Satellite Navigation free app is not being updated or monitored enough and it’s just a matter of time before seriously injuring someone or killing them as road traffic is dangerous enough without an inaccurate liability thrown in to the mix of Glasgow towns busy road systems..Version: 5.9

Why remove PalestineRecognised by the UN. Why did you remove Palestine off your maps?.Version: 5.48

No good on Apple Watch anymoreI love Google maps and have used it for years. I loved how I could get walking directions on my iPhone and then pick it up on my Apple Watch, which was great as it avoided having to wave my phone around in a strange place with the possibility of someone grabbing it. The turn by turn directions were great as it just looked as if I was checking the time. Sadly it has suddenly stopped working on my watch, I set the directions on my phone, pick them up on my watch which is fine but within a few seconds it exits maps on my watch and I have to keep relaunching the app every few seconds on my watch. I have checked on a few forums as I thought I may have accidentally changed some settings, even though I knew I hadn’t; however it seems I’m not the only person who is experiencing this. Any help would be greatly appreciated..Version: 6.26

I hate doing a poor review but read if you want to avoid a car crashGoogle maps is generally reliable and a fantastic app and improves so much on traditional GPS Systems. Nevertheless, particularly in Australia the algorithms seem to have quite a dangerous propensity to bypass main roads and take you to back streets where you then need to turn right onto a main road. I don’t know if this is difference between left lane and right lane driving with it being made in the states, but this is incredibly dangerous turning onto main roads and having both the right and left hand lanes free to turn safely. I have tested this in Adelaide, Melbourne, Sydney and Newcastle and the same thing keeps on occurring when you put a destination in the app. The app seems to go out of its way to take you off a main road to cut down a side street only to be faced by a right hand turn on a t-section. It really needs to be addressed as this is such an amazing app but this is a safety issue..Version: 6.4

Amazing app, but ...Look, no question, Google Maps is incredible, but their insistence on showing that utterly stupid panel at the bottom of the screen every time the app opens is immensely frustrating. At least give us the ability to turn it off - advertise after we’ve had the opportunity to first access the reason we’ve opened the app..Version: 5.9

I lost most of my saved placesI don’t know what happens but I lost most of my saved list and places..Version: 5.73

A literal paper map and compass would be better.First of all, I shouldn’t have to hit the home button seven times to access my Home Screen while plugged into CarPlay. I don’t care what kind of nonsense safety feature it might be, it’s almost caused more accidents than I ever have by just interacting with my phone while driving. Second, if I set off on a longer route, it’s probably because I saw something on that route that I want to stop and check out. I do not need or want some stupid algorithm to change my route mid-drive because it found a shorter route. I know the shorter route is there, and if I get mixed around and lost one more time because of this stupidity I’m going to call any and every phone number listed for google and scream at everyone who picks up. Third, if I go through a tunnel, over a bridge, or drive on a street that runs close to another street, your app is the only one that gets mixed up every single time. Waze doesn’t do it. Apple Maps doesn’t do it. You get one star, mostly because I can’t rate it zero. As soon as Apple Maps puts in a function to save locations to a list I’ll be deleting this app and you couldn’t pay me to retry it, even if you fix everything. Literally bottom tier..Version: 6.43

Google Google Google…..come onEvery time I click on directions from Google, it asks me, do I want smarter and better and faster maps? Of course I do. So I can click a button and go straight to Google maps, an app I already have. Every time I click this tho, it does not bring me to Google maps. I click open maps, and I am brought to the App Store maps. Even tho I have the app. Then I open maps from the App Store and it has erased the directions I need so I have to go back to Google and then just type it in to Google maps myself. I might as well just use the maps app that comes with the phone bc instead of a short cut it takes me here every time. So every time I click for directions Google brings me to the App Store instead of pulling up the directions in the Google maps app. And then when opening the maps app from here it does not have any addresses saved from the google search I started with. Just not as convenient as the maps app already in my phone honestly. It’s actually wildly inconvenient when I’m running late and forget that the short cut will actually slow me down! Maybe this is more an issue with the directions button on Google not working (since it doesn’t take me to the actual Google maps app), but it brought me here so I’m leaving my review here. Every time it brings me here I leave one star..Version: 6.98.1

Missing Saved Places on Maps after UpdateLast update does not display my saved places on my custom maps. They appear on my list but don’t show up on the map..Version: 5.10

One of the best navigation apps, but isn’t as great as some othersGoogle Maps is without question one of the most, if not the most popular navigation app. It’s worked decent for me, why, you may ask, am I saying only decent? Well, here’s why. First of all, I use Apple Maps as well, and that app will usually give me more convenient directions/routes to certain places. For instance, if I’m going to the mall and I put it into Apple Maps, it will send me the route that I’d normally take anyway. However, this is not the case with Google Maps. It will usually take me routes that rarely anyone would take to get to said destination, and I’ve found that I would arrive a few minutes later than I would have if I had taken the route I normally take. It also will sometimes glitch while I’m driving and tell me to turn at the very last second, causing me to either slam my brakes or completely miss the turn. This is very frustrating, especially on the thruway. Both of the issues I’ve talked about seem very fixable, and I hope they eventually get fixed and fast because a lot of people use this app and rely on it to get them places every day..Version: 5.31

Battery drain, several issuesThe battery drain when I use Waze is unreal. I was at 43%, opened Waze & drove for about 12 minutes, decided to add a stop. I looked at my screen and the low battery 20% alert was up!! All of my background apps were closed, and there was no reason for my battery to plummet that quickly. Sometimes my app won't show my icon but shows the "shadow" of where it's supposed to be. Another issue is that it doesn't show all routes. I know a certain route isn't normally the fastest, but I also know my city's traffic patterns and it won't show it. Also, I'm in the top 1%, but how do I know when I'm getting close to losing that prestige? How do I see if the population is catching up to me? Finally, the fact that it doesn't tell you whether your destination is on the left or right is so irritating and basic that I'm shocked it's not a feature. I wish there was a feature where you could customize which "hazards" to voice prompt. For example, I couldn't care less about a car on the shoulder ahead, and it's annoying to have my music interrupted by that stupid hazard alert. But I would want to know if there's a pothole ahead, an object in the road, or a police reported ahead. Create a way to narrow down the voice prompts! Why do the other Waze avatar icons around me never move? Speaking of Waze "people" icons, please come out with more options!.Version: 6.70.0

Good for new neighborhoodsDoing instacart in my hometown, there is a neighborhood which is only partly built. Apple Maps does not understand this for whatever reason and takes me to incorrect addresses. A customer recommended google maps, and while google maps does in fact find the correct addresses and navigate me there, the sound of the person sounds somewhat muffled. The music volume goes down so that I can get directions from the voice person from google maps, but it’s hard to hear. My music is at a comfortable loudness and I’d rather not turn that up just to hear the GPS, whose level of muffled mumbling wouldn’t be affected as this isn’t a volume issue. There was one street where the gps didn’t tell me the turn was upcoming until I was so close to it that I would miss it, and I wish the app would tell me the next street I would turn at immediately after the current turn, rather than “in _____feet, turn ___ on ___.” Google maps also doesn’t seem to have speed limits posted on my screen, which I know is a me problem and not a gps problem, but I like to see the speed limit on my screen when I look. Otherwise I mean I got where I needed to go.Version: 6.61.0

Are they experimenting for lemming behaviour??I often use google maps to find locations and routes. But more and more, I’m finding that it directs me to longer or convoluted routes where, by simply looking at the map, I can find quicker and shorter routes. The best example I can quote: I used it to find a location and the best routes to get there from my, then, current location. It suggested that I walk to a bus stop then take a specific bus. Fair enough. I walked to the bus stop. I then checked the route again from my ‘new current location’. Guess what! It suggested that I walk to the NEXT bus stop on the same route and take the same bus! The SAME bus, as in, not just the same number, the same physical bus with the same schedule!!! I decided to ignore it, took the bus from where I was and that was that. This is one example of many similar incidents, where it is very obvious there’s no sound logic to get you where you wish to go. I genuinely feel there’s something more to their algorithm; like, if we tell people to go in obvious circles, would they do it? Do they follow directions blindly losing all sense of their spatial surroundings? Are people developing a lemming- or sheep-like behaviour? That would certainly make a very interesting study, but I don’t remember signing up to it. It come at costing people time to get places. It’s not harmless. I now tend to ignore most recommendations or inspect them and check for myself before taking google maps’ recommendations..Version: 5.32

Put 🇵🇸 back on mapDumb people at google! Put Palestine on map!.Version: 5.48

Frustrated with home buttonLove the Google maps but find the home button frustrating, when searching the maps and find a place I am looking for only to catch the home button and end up back home and have to start my search again! I can not be the only person having problems with the position of the home button, Would it be possible to reduce the size and position of this button please.? Hi again, Would it be possible to have the option of moving (My Location button)and (navigate to buttons) to the left side of the map view either left bottom or left top,Would be better for right handed people using thumb who keep catching and ending up back home if accidentally catching when trying to view somewhere else on a map view (very annoying) ?.Version: 6.3

An annoying necessityI have used this app for years as I am a courier and the option to put multiple stops is amazing! However within really the last year, development has gotten messy and far too often I see new features just tossed into this app without little thought about them being annoyances to the everyday user. Like a month or so ago you would hit go and instead of automatically starting your route it would proceed to tell you how the traffic patterns are normally and how it is now....thanks I could care less and I don’t need the extra step. Now there’s a bug where you hit star over and over and nothing happens so you need to slide that bar up which then shows you the traffic pattern times (really wanna shove that stupid feature down our throats huh google?) and then hit start. And now it seems to have issues finding the most common of cities saying it can’t find a way there. Best thing I can recommend is wait it out and once google has fixed all the bugs and things seem stable, shut off the auto updates for this app. They tinker with it way too much and you never know what the next problem is gonna be..Version: 5.21

Latest update lost saved places July 2021Lost my saved locations on the last set update. Hoping for a google fix !? 🙏.Version: 5.73

Spoken navigation is hopelessThe latest update seems to have stopped telling us the road name to enter, rather just says in 300m take exit on left. This is no good when the exit in the left is not the correct exit and I now have to work out which one is actually 300m from when it told me 30 seconds ago, whilst negotiating busy traffic. Bring back the old voice commands so the app is usable again..Version: 6.96.1

RealtorGoogle maps is great but the only problem I have is even though I don't have it on mute end it is connected to my Bluetooth, there is no sound..?? I have to look at the map while I'm driving. Not safe!.Version: 4.36.1

Does google make money off tolls? They must, right?It told me I-90, the New York State Thruway, the biggest, most important thoroughfare in the state, was closed. It did not tell me this until I was on it and kept alerting me I needed to “Exit Immediately.” I’ve NEVER seen anything like that before, it was late and I didn’t see any other cars and it really freaked me out. The problem is, this was a LIE. The thruway was NOT closed. I did a series of illegal maneuvers that definitely would have gotten me in trouble if a cop had seen me. And my six hour ride almost turned into a 12 hour one because it was going to make me go local. Add to this, that it is ALWAYS, at MINIMUM 20 minutes longer and $15 more expensive to go into NJ and take the George Washington Bridge into New York City from where I start, as opposed to staying on the thruway and taking the Tap (Cuomo, whatever 🙄) and yet it has gone as far as telling me to turn around to backtrack, AS IM PASSING THE BRIDGE! In other words, I ignore the directions, proceed into the city, and when I’m already in the Bronx, this app wants me to get on the bridge to Jersey (no toll), just to turn around to take it back, AND PAY A TOLL! To leave me off where I started!!!!! How much does Google get in kickbacks from directing drivers to unnecessary tolls? I’m genuinely curious, because all those tourists who don’t know better- chaCHING! 🤑🤑🤑.Version: 6.85.0

Needs updates for apple devicesI think Google Maps is really good, but I’m only giving it 3 stars as I don’t feel Apple users get all the facilities available and I don’t understand why? I’m a fairly new driver to the road so I’m relying on Google maps heavily at the min and there’s a few things I don’t understand, which I’ve also emailed Google about and got no response. So I have an IPhone and when I’m using Google maps and on the motorway, and there’s an up coming speed camera etc, it shows on the map but I don’t seem to get any kind of audio alert to advise me, now I’m not a speeder or ever will be, but I don’t understand why it doesn’t do this? Also on Google maps it shows me the speed of the road I’m on, but doesn’t include the speedometer on my phone screen? The reason I’m raising all this, is because my friend also uses Google maps all the time and has a Google pixel phone, and gets audio alerts for any upcoming speed cameras and also gets the speedometer on his phone screen, but no matter what I try i can’t get any of these features to work, on my iPhone. Google, is there a reason why as an apple user I’m not getting or allowed theses handy/ useful features? I have written to you before and had no reply?.Version: 6.38


Longtime userI have been using GPS navigation for 15 years now. I’ve been using Google navigation for about the last three years. Google maps are great. If you’re sitting in your house planning some thing but the navigation is horrible. It never shuts up. I wish there was a pro version or an intelligent version for people who understand to turn at the next street and don’t have to be reminded five times before I get there, if you were trying to listen to music in the background, forget it, turn it off there’s just no point as this app talks so much you will never hear your music. And phone calls in the background you can’t have a phone call with anybody as this app constantly is talking to you louder than the phone call telling you to turn it the next street five times before you get to the next street. It does have its good points as it is more accurate than Apple Maps is, but it does take me to the wrong house once in a while. If there was a version for intelligent drivers, as I mentioned earlier, that would be a great Google app. For now I’m going back to Tom Tom. I think..Version: 6.76.0

I am getting lots every day!New version doesn’t work properly! Can not find the exact location. I have been using it for several years and it’s first time it makes for me such problems. Please fix it.Version: 5.19

What Happened????Last update sucks! Push on start and nothing!!! Major screw up..Version: 5.19

Gave my location to my stalker for a year.Google proves once again technology is a double edged sword. In the wrong hands it can be a great evil. I am pretty good with security and know how to manage passwords etc, and somehow, I logged in one day to see my location being shared with a creepy stalker sending me death threats, under a feature I didn’t even know existed, “location sharing”. I had no idea how he knew where I was, and he is an ex military American crazy person with ptsd. To make matters worse, it was updating this location from ANY google service on any device I had, so pretty much 24/7. Thanks google, you almost got me literally murdered. Oh and no I did not click any phishing links, I am extremely careful with that stuff, I am not sure how my location was compromised..Version: 5.88

Google mapsVery disappointed in maps lately. When I press start to a journey nothing happens. The blue arrow sits in middle of screen and it doesn’t move. Doesn’t give me directions verbal or otherwise. Yes. Still experiencing same problem. I set the route. Press start and there’s no voice directions and the blue arrow just sits there. It’s as if it’s lost reception but there is reception on my phone. It used to work every time but now it hardly ever works. I don’t like apple maps. Come on google. Fix whatever is the problem. Also a lot of the time when I put in an address it just comes up with preview at the bottom instead of start. Why???? I have to get out of the app go back in and set again. This is really annoying. I’ve always relied on google maps because it gives me options on routes. I have maps on my car but I can’t zoom in to see the options..Version: 4.49

DO NOT update your Google Maps app until they fix insane and dangerous bugs.The last couple weeks, it has been: verbally telling me to turn left while visually displaying a right turn, and vice-versa; unable to renavigate/redirect until 2+ minutes into your new routes, thus sending you in circles, wrong directions, off incorrect exits; routing me 2-10+ miles off the route it said 1 minute ago, and subsequently adding 10min-1hr to my drive time (I took what should have been a 3-hour road trip three days ago, and by constantly changing my directions, instructions, etc it ultimately added well over 1hr to my travel time); telling me to make impossible or illegal U-Turns as well as multiple u-turns multiple times back and forth; telling me there will be stand-still traffic where there is none, and vice-versa; sending me on to roads one street before or after the correct road, including telling me to turn into a cemetery 3 times in a row when I was trying to get to an auto parts store with a completely different address than the cemetery; no longer functioning or connecting in areas where for years, up until a couple weeks ago, it had no trouble connecting; and worst of all, directing me to go into oncoming traffic..Version: 5.52

Currently the best maps appI use maps primarily in the car as satnav through apple CarPlay. I used apple maps for years because it’s clean, reliable and just generally a very good app. I tried google maps along with a couple of other apps e.g. waze because I wanted some feedback about the traffic around me. Apple maps will advise new routes if there’s traffic but I doesn’t give you much more info, this keeps the app clean but it’s not what I wanted. Google maps has a very simple but game changing feature for me, and that’s the active alternative route information. It will actively show other routes with the estimated time when taking the route, this not only allows me to anticipate traffic and take another route but it’s also enabled me to become more familiar with the areas I drive around regularly. I’ve been using google maps now for over a year, and while there isn’t much difference in terms of functionality compared to Apple maps and waze, it just has some nice extra features which I couldn’t be without. The interface isn’t as nice as apple maps, but the demo icon/arrow when driving and using as satnav is more accurate and the graphic makes it much easier to understand where you are on the road and what exits you need to take, especially welcome on busy UK roundabouts..Version: 5.37

Need an updateYesterday I got lost due to Google Maps. Told me to turn into parking lot by telling me that I can reach my destination via that turn. Also it has not been picking my right location. On Map the arrow shows that I am on highway but I keep getting directions from the nearest road which I cannot drive to unless I drive through trees and bushes. Also there are a lot of New Zealand roads missing from Google Maps..Version: 5.14

Worse over timeLet’s get one thing straight: I love google. I use Google Chrome over safari, Google Calendar over the one that comes with iPhone, and for a long time, I used Google Maps over Apple Maps. Google Maps a year ago was amazing. It always knew right where I was, the voice notifications were brief and prompt, and the app overall was just easy to use. Fast forward to today. Maps only communicates in NSEW directions “Head East” (Who knows that?), the voice notification system is mediocre at best, and to say that Google Maps is glitchy is an understatement. I just went to a new city and drove my car around, and more often than not I was slinging my car across four lanes of traffic trying to make an exit that Google didn’t let me know I needed to take, or saying that I was on the wrong side of the road, going the wrong way or off the road entirely into the bushes (all the while I had at least 3 bars of LTE on Verizon. Coverage and carrier were not the issue). That was the final straw. This app that used to be more helpful was now potentially putting my life (and the life of my grandmother and friend) at risk. I still refuse to use Apple Maps, and have joined Waze. If the glitches can be fixed I may use again, but overall I am very disappointed!.Version: 5.19

Google Maps is a joke when it comes to verifying editsRecently I added a new Braum’s ice cream store. Every location (at least in my city) of Braum’s is known as “Braum’s Ice Cream & Dairy Store”, but I accidentally typed the word “and” instead of the ampersand (&). However, after I submitted that minor minor change from “and” to “&” it said that my change wasn’t applied. Excuse me. But that’s not the only one. There is literally a CVS (drug store) that Google apparently shows literally right on a major intersection. It shows no address, it just says (Street name) & (Street name). There are zero photos, zero reviews, no website, no hours, no anything. Anyone working at Google Maps can clearly tell that this place is obviously fake, especially given the fact that there’s literally another real CVS a mile west. Long story short, I marked this place as non-existent, Google gave me the bonker. I always wonder how Google accepted the person who even added this place. My last complaint I’m going to share is that Google takes FOREVER, if not NEVER, to verify road related edits, such as added road, road shape, etc. I’ve submitted several edits regarding road changes, with the first one being submitted on Aug 5, and as of Aug 24, it says they all are STILL PENDING! It cannot take three weeks just to make a little fix on a road. Google Map’s poor service is making me want to go back to Apple Maps..Version: 5.76

Absolutely Horrible Treatment!I can’t get over the treatment my coworkers and I just had from this place! Our server was the oldest daughter, the “manager” and she was just rude! At the end of the meal she brought us one check (party of 7). We asked that she split the check for us and she absolutely wouldn’t. She said she couldn’t that the only one who knew how was the owner. So we tried to give different solutions as we all only had credit cards. She still was adamant that she couldn’t. After inspecting the bill, we noticed there were too many drinks on it so we asked her to delete the extras. She said she could do that. So… if she could delete an item, couldn’t she delete items and do split checks for us? Of course she said no! I asked who the owner was because this was just getting crazy. Then she said SHE was the owner! She knew how the whole time and just would not! Why?? She blamed us for not saying we needed split checks when we sat down!! Then she threatened to call the police on us! We were literally trying to pay the bill!! She was loud! The whole restaurant heard everything! Her father, the chef… he was telling her to split the checks and she told him “I will not! They can sit there all night!” Unreal!!! We will never ever go there again!.Version: 6.16

Return journeyI don’t know why but once I reach a place while following google maps and when I start the return journey google maps “can’t find a way try again” I have tried restarting the phone, resetting cellular data, connecting to wifi And I believe this happens only on iPhone XR.Version: 5.19

Needs UpdateI will choose google maps over Apple Maps anytime!!!! But recently google maps been acting up. The app will not only crash itself but it will crash my entire phone and it’s extremely scary trying to restart it and retype your destination in while you are driving and getting lost. Another that has really gotten on my nerves and has me almost leaving the app is that it will stop me either in the middle of the road or a random destination and then tell me to walk across a field or another road to get to my destination. For example I looked up a brokerage office, google maps sent me past my location to a trailer park and told me to walk a quarter mile back (the way I just came) to my location. I had to drive another mile to turn around and drive into the CORRECT destination without the help of google maps. (It’s funny bc it will never ask me to rate those drives). Another instance is that I was looking for a location amongst a lot of other businesses, instead of getting me close it said my destination was in the middle of highway then told me to walk across another road to get to the parking lot. I love google maps but they really need to fix it or I’m getting a different one..Version: 6.32

A really bad experience at The Beefeater In Lowestoft. The Foxburrow.I booked a table for 4 in a quiet area for last Friday evening. Three of us ordered the salt and pepper calamari which was hard and greasy. We didn’t say anything but when the main meals arrived, two of us had ordered the nachos and pulled beef. They were inedible. The nachos were wet and the pulled beef looked as if it had been liquidised. A real dog’s dinner. The waitress took them away and replaced the order with a meat and prawn skewer which was ok, but the grilled chicken for the chicken and caesar salad arrived 10 minutes later on a separate plate with an apology from the waitress who said that the chef had forgotten to put the chicken on the salad. All in all, it completely spoilt our evening with friends who we had not see for two years. No sign of the manager who could have come personally to apologise and perhaps offer a free coffee/tea as a good will gesture. A really awful experience..Version: 5.77

5 Things that google needs to see.1. Why give me multiple choice routes when I type in the address then while I’m driving it auto selects the fastest route without me confirming it, maybe I’m trying to avoid a low clearance bridge or a rough road? Sometimes you’ll catch the countdown to re-route and cancel it then 5 min later the countdown will begin again! This drives me insane! 2. The app should not be reanimating back to my current location while I’m pinching around and looking at a different part of the map, it should only do that when I hit the “current location icon”… 3. We NEED an option to identify and be able to avoid unsealed roads just like we already have with tollways and freeways, now this will have to be community driven but that’s much better than nothing. 4. States are willing to and do publicly share information on height clearance, the hard work is done this is just a copy and past at this point. 5. Road restrictions should be a part of this app for example weight and width limits and again all publicly available information. It’s baffling to me how so much of what we encounter on the road is just ignored when it comes to navigation..Version: 6.57.0

Not workingEverytime I go onto the app it says there is a problem my internet connection but if I use any other app it's totally fine. I've had it for a few months and it's already not working. I cant use links because it says "google doesn't accept unsupported links" or something like that im so mad it's not working please fix this.Version: 6.89.3

What’s Changed?I used to love google maps and thought their integration of Waze data was great several years ago. Lately this app has been getting worse. It’s either not updated with the latest mapping, or my biggest issue is major problems with the navigation. 1. It changes routes automatically after I’ve manually selected a different route than the primary one suggested. It will do this mid-navigation without asking so I have no idea. 2. It typically does this with toll routes. It will always reroute you to the most expensive toll route even if there’s a non-toll route that is similar ETA or significantly shorter (sometimes 30min). 3. When it does prompt a confirmation to change routes mid-navigation, I’m unable to see what the new route is before accepting. I’ve had it suggest a shorter route and accepted the change only for it to be 15-20 min longer. 4. I’ve had issues lately with it dropping the destination pin in the wrong location. Most notably, it dropped me on the wrong side of a water canal where’s there’s no access to the other side by foot. 5. I continue to have issues with the audio speaking incorrect directions (I.e. the voice says turn right but the map shows a left turn). It’s been a frustrating user experience especially on long road trips. I like the layout of google maps better than Apple, but if this poor navigation continues, I’ll be forced to switch..Version: 6.96.1

Rubbish from a delivery driver’s perspective.Google maps is terrible compared to apple maps. It will always take me through longer routes than apple maps and gives silly directions like go south. How on earth would I know where south is do I look like a compass? Upon nearing your destination google maps decides to zoom itself out so you cant see which house is the one you actually need to be at which is a pointless and annoying feature. It is not as clean looking as apple maps either which is another downside. However, one thing helpful about google maps, especially when being a delivery driver and delivering to multiple houses is you can add stops therefore have multiple stops on one trip which is a great feature to be honest. Apple maps doesn’t have this therefore I do use google maps when doing multiple delivery’s at once. If google maps was to make adjustments I would defo start using it more but at the moment I do not recommend to other delivery drivers or friends/family.l.Version: 6.31

As rude as they are uselessDon’t take my word for it, go find out yourself!.Version: 5.19

App really is becoming useless after updateNavigation options disappeared. I used to be able to find the proper bus/train route but since the update, the train that I’ve found prior to update no longer shows. I know the train runs as I have a ticket purchased for it but it’s not even showing up. The interface is also very clunky. I have to hit the x too many times just get back to where I was. I can’t hide the annoying “latest in” anymore. The iPad version is also bad, interface showing info now comes up in a tiny-not-all-info-fit window. Please revert whatever changes made back to when the app is actually useful..Version: 6.96.1

Good but bad as well.3 stars is because it’s free, but only 3 stars because it has a lot of bugs. A lot means a lot of bugs. Sometimes it doesn’t show you the most accurate road, while waiting at a red light sometimes it keeps on moving on its own and you get confused that where you were. The accuracy and speed of the lady saying where to turn or go is not good either. For ex, it happened to me, I’m driving down a 2 lane road where at the end 1st lane goes straight and the 2nd says left only, when I reached the end of the lane 2nd lane maps says go straight and when there’s a lot of traffic it’s really hard to change lanes. It’s a good app, but sometimes it’s really ridiculous..Version: 5.23

Poor customer service and uncomfortable interaction from staffOne star review is for only a small number of staff on multiple stops to the store, so apologies to the really nice and approachable staff which give the customer service five stars. To be left waiting for a conversation to finish up before getting served after making eye contact with the staff member behind the counter while entering the store on a few occasions to me is not acceptable, I had to wait longer listening to their gossip than it did to make my purchase. Secondly I can understand people have issues at work/home/where ever but should not be made obvious and to make customers feel uncomfortable. Will only say names started with “N”, “E” and “L” have caused this review. Honestly will drive further down the road to Ampol, never felt uncomfortable down there..Version: 6.96.1

So frustratingThis is a great map, it will show you where everything is, but’s it’s impossible to use on trips or custom maps. If you’re looking for directions without a custom map and for only one destination, this map is for you. If you create your own maps, need to look up multiple destinations, or are on a trip, it’s near impossible. First of all, I had my mom send me the link to our custom map. It send to my gmail, no problem. Then I’d click on the map, and it either wouldn’t load, or take me to Safari. The Safari view would show the map, but decline to let you get directions unless you signed in. Okay. I signed in. Well, it took my back to my home address, and sent me on a infinite loop, going from clicking the link in my email, getting sent to safari, logging in, and losing the map. I had to redownload the app four times before it worked. Second of all, the map legend isn’t interactive. I’m going to new york, and spent six hours working on a custom map, with a pin for every single place I wanted to go. i downloaded the app, only to find that in the map legend, you can’t click on individual icons, forcing you to leave the map legend, and click on every single icon until it pops up. Very dissapointed..Version: 4.47

Recent changes have ruined Google MapsI’ve used Google maps for years and have been a long term fan, but some of the recent updates are ruining it. Did a 6 hour road trip today, journey I’ve done before and with the app no problems. Today, there was some roadworks and an accident, not unusual for a long journey on a Sunday. Google maps kept popping up messages in an unreadable format when driving at 70mph. And each time it suggests a reroute it spins the map round to north and zooms out making it unreadable just when you need it. Then even if you select to stay on your route, it repeatedly suggests you take what it believes is a faster one. Then even if you’ve said no twice already (when you really don’t want to touch your phone when driving as it’s illegal to do so) it will still suggest you change and if you miss a prompt, as you’re focusing on traffic on the road, then it automatically reroutes you. Today it put at least another 30 minutes on my journey doing just that. A real nightmare. I’ve checked the settings and there isn’t an option to turn it off. Looks like I’ll need to consider going back to Apple maps..Version: 6.42.2

Helpful but not so goodSomehow it’s quite useful to have, especially during peak hour. The thing is google map tends to take you to unnecessary paths, wasting petrol and time. I literally find it misguiding most of the time. Why would it take you to small alleyways just to get to the same way while I can just go straight? There’s no traffic or whatsoever. It’s kinda annoying !.Version: 6.57.0

Progressively gone downhillThe changes that Google has made to their maps seems to be in favor of traffic CONTROL rather than the best routes for the individual user, less options for personal control and a stronger push towards getting you to go through state toll roads when no toll roads (that are a faster option to boot) are available. I'm a longtime user of Google maps and Keen to their tactics of late. I've been wanting to get a couple of old Rand McNally road maps for a while,we're going to need them! An app should be a tool of assistance and yes,convenience,but when an app is trying to control you,it's time to boot it. This may sound crazy to some of you,but pay attention,especially to the so called "better route available" options that pop up,watch your estimated times,this option is being used to herd you like cattle for reasons other than your travel benefits and more for clearing roadways and such. And even crazier,it sure seems like a social experiment to see what kind of "order follower" you are. I've seen this with my own eyes and ears, so call me crazy,but for those of you who are intuitive and catch on to patterns quickly,see for yourself,this is the world we live in now? With all the A.I. And apps on your phone,what was a tool is using you as a tool,or so it sure seems. I think the cost of convenience has become a bit too high for me..Version: 6.58.0

Apple Maps in front with map updatesI live in an estate that has been open for 3 years now. There is 2 ways in and out of the estate. Apple Maps has been updated to show the second way in, but Google Maps has not. This has made it especially difficult to receive deliveries when the main entrance has a road closure due to construction works and most companies only use Google Maps as they call me and say that there’s no way in. Which wouldn’t be legal, plus how do they expect families to get in and out to go to work and school? It’s sad that Google Maps still hasn’t updated when it’s been longer than 2 years since the second entrance was built. It’s sad that Apple Maps is already updated..Version: 6.79.0

Not so great…What happened to the Transit Departures widget? I used to use it all the time but now if I want to know any transit information I have to plot out my route in the actual app. I know where I’m going, I don’t need full directions every time I head to work, I just need to know when my bus is coming. I live in an area where you can access several different transit systems and using google was a better option than getting all the different apps but now that’s just…gone..Version: 5.76

Bugs since updateOriginal review: I was a big fan of Google maps as it was so useful for travelling. However, since the most recent update I've noticed an annoying bug. When you click a business it comes up with reviews from the previous business that you pressed - not the current one. I.e. it does not update. Very annoying - please fix. Update: I have cleared the cache and restarted my phone as suggested. Unfortunately, the problem still persists. When you click on a few locations, all show the same review as the first location that you clicked. In order to see the relevant reviews for the current location you have to close the app but the issue then repeats. Prior to the recent update it used to do the same for photos ie. It would occasionally show the same photos for different businesses when you clicked on 'photos'. However, since the latest update this has been fixed, but the issue now applies to reviews instead..Version: 5.17

Something has gone wrong.I use google maps on most journeys, even routes I know well as I like to know the ETA. Recently when I tell it to take me home, using my saved locations, its shows my home on the map, I tell it to start guidance and then it picks a random point on the map and starts directing me there. The other day for my 15min drive home it wanted to take me to central London, which is two hours away. Today it got me most of the way home before telling me to take a turning I don’t usually take, I followed it as I assumed it was because of some blockage ahead. By the time I worked out it was taking me to another random point on the map, I had driven for the 20 minutes estimated to get home only for me to discover I had been guided to a town half an hour from home. This is an unacceptable glitch which could be considered dangerous, if panicked drivers try to make alterations whilst driving. Please sort this bug out..Version: 5.4

Google maps voice doesn’t always work and doesn’t direct me. Please fix...Still no fix or reply.When driving with google maps sometimes the voice does not direct me when to turn or where to go. It simply goes silent. Other times it will work perfectly. All my settings are correct..Version: 5.27

“Check The Facts” still not working, can’t upload photos.The Check The Facts feature has not worked on iOS for a long time now. As Google Maps relies on volunteers to keep maps updated, a significant part of the app is now not being updated. Changes I suggested (e.g. shops being temporarily closed for renovations for 2 weeks) no longer get published, as my proposed update is not appearing on other users’ lists of facts to check. Hence maps data is now becoming more and more stale. Unless Google fixes this, their data is only going to get more and more outdated, and eventually more users will be moving to other map platforms (e.g. Apple Maps, Waze, etc). Shame as I used to like Google Maps, but hey I guess apps come and go... In addition, I can no longer upload photos of locations. The app wants me to share my entire photo album instead of just allowing me to select certain photos for the Google App to have access to. Google is now becoming more and more intrusive... I will not share my phone’s entire photo album with you Google, sorry..Version: 6.86.1

Unsafe for DrivingIn the last update there has been a lot more voice feedback. This is great at surface level but it is giving a lot of instructions saying things like “use the right two lanes to turn left” it has said this on roads where there is only on lane and has said it on roads where there are two lanes and only the left lane can turn left. These instructions are absolutely going to cause an accident if it is not fixed ASAP..Version: 5.50

Good update but no lockscreen widgetThe update looks great, it seems more user friendly. Contributions seem to be easier to do so I might so that. Only downside is I lost the lockscreen widget that lets you plan a trip from the lockscreen. This means I have to unlock my phone, open the app, and enter my trip details. Please reinstate the trip widget. It was so easy to use. All I had to do was swipe, click on the widget, and enter my destination..Version: 6.56.0

Coinstash has disgraceful administrationI have literally sent 100s of emails and messages to Coinstash administration and support in the last six weeks… and not one response to resolve the issues with my account…although I posted negative feedback previously and within 24 hours they actually responded to negate the feedback but still haven’t responded to my plea for help… they hold $4800 of MY MONEY and i cannot withdraw this amount because they will not complete the verification process of my ANZ bank account after I’ve uploaded the bank statement three times… i cannot get any communication from support in any way they are completely incompetent and it’s a disgraceful display of pure ignorance on there behalf… the behavior of Coinstash administration is the most unprofessional disappointing response on the face of the planet…I have no choice but to travel 2000km and front up at their head office in Brisbane now to try and resolve my MISSING MONEY…mark my words I will not give up..Version: 6.89.3

Offline Maps route was incorrectThe maps took in in a different direction. It kept telling me to take a side road and the direction of as the exact opposite. Starting point was Westfield Manukau Mall to 66 Mountain Road, Mt Wellington. The option for Mt Wellington wasn’t available only Auckland. I could have stayed in the motorway and toward Sylvia Park instead of driving on Great South Road. It was a headless chicken experience. Please fix it. Thanks.Version: 5.67

Directing us through road closuresI have used Google Maps since the start, even though IOS often prompts you to use apple maps. Google Maps has been very helpful whenever I have needed it until recently when I have come across official road closures which have caused me delays over of over half an hour trying to reroute. Please introduce an option to have a route closed with feedback more urgently, in my most recent road closure feedback that I gave 18 hours ago, the road still doesn’t show as closed on Maps, the quickest alternative route adds an hour, as I came up to the closure so did multiple other vehicles who all could of benefited if Maps would allow a quick update from users and made it easier to find the feedback option. Thanks.Version: 6.26

Where is Palestine !?! 🙄Disappointed in you google. #FreePalestine 🇵🇸.Version: 5.48

Not very good or accurateGoogle Maps is helpful, probably, when one is driving. It's not helpful for someone who has to take transit or walk. Transit often has changes/transfers - there are no actual walking directions available that are helpful. If you're walking the wrong way, the app doesn't stop you, just tells you to walk to {location}. Also, some bus stops are very near/across the street from one another and Google Maps has a hard time pinpointing that. That's the difference between going the wrong way in a strange place or arriving at your destination. I commute to work but Google Maps only shows one route instead of any route, no matter how I change the settings, so I never know when the bus comes. I know when the trolley comes, but it only runs twice an hour when I am out of work and being able to see any kind of alternate route would be nice. I've also noticed that we have a trolley line that runs all the way to South Hills Village, but Google Maps just tells you to get off the stop before that and walk for sixteen minutes. I know better, but a person new to the area may not. I just don't find it very helpful as someone who doesn't drive..Version: 5.21

Full of bugsWhy every time when I switch between satellite and terrain view it gives me popup screen “cannot connect to server”? Why screen is not responding when I click on grey color alternate route? This App extremely buggy and bad designed. Simply unbelievable..Version: 5.16

Status bar disappearsThis has gone from 5 stars to 3 - and that’s being generous. Here’s why: Whilst using the app once I have started the journey there is the status bar at the bottom of the screen showing the ETA and number of miles remaining etc. If I then touch the map to look ahead and see if there is traffic, or move to a different part of the map, or move the scale in or out, the status bar at the bottom disappears. The only way to get it back is to force close the app and enter the destination in again and start all over. Occasionally it will come back if The journey re-routes or search for something using the search button. But everything disappears including the re-centre button. This has been happening since the last update. I am running and iPhone 6S. I have the latest version of iOS and Google Maps..Version: 5.13

Where is the Street View..?This used to be such a great app, my Go To for almost everything when I was researching a new place, revisiting somewhere from memory etc... They seem to have got rid of the facility to just Drop a Pin, then go explore the area in 'almkst' any way you wanted to it was fantastic.. Now, since an update that ability to just wander has disappeared, there is some frankly, unhelpful dots where people have uploaded their photos at that spot but not the ability to roam up an down streets properly or just have a mooch around to see what might be interesting around the next corner, and the next corner etc. Come on Google get your act back together, restore/ improve if you can that aspect of the App and it will be a fabulous experience once again. Not just this frustrating, janky, half baked mess that it currently is..!😳.Version: 6.101.3

Really terrible load timesThe new google maps app is so slow on iPhone even running the latest iOS and app updates, especially while travelling. On a hotel wifi that is still able to load normal websites albeit slowly, maps is now virtually unusable. It attempts to load videos first when you click the photos tab which really is astoundingly illogical, there is no ability to filter a search by price (to exclude high end places, or only include budget ones), and very few other filters. Even when other apps are working it’s temperamental at best, info that doesn’t load just gets stuck with no refresh button, you have to tap out and back in to try again. Also business accounts are unable to see their “saved” tab on the shortcut menu down the bottom, you instead have to click your profile, then “places” which makes no sense, then you can see saved lists. At least give the option to reorder or choose what comes up in navigation shortcuts. Why would “contribute” or “go” tabs take priority? Both useless as I’d just type an address to get directions somewhere and I’d search the business name then review it if I wanted to contribute..Version: 6.66.0

Roads to them to see when researchingThe roads are nearly the same colour as the background Land mess. So it’s very difficult to see the roads when wanting to just have a look around for my own research. They are fine and it works fine once I’ve selected a route and pushed go. For instance right now I’m down in the Catlins of south of Otago, And there is much to explore and do down here. So sometimes I just want to scroll around the map and look at all the different roads. But I can hardly see them and especially if I am zoomed out. So I have to zoom in which defeats the purpose of trying to get an overview.Version: 5.70

HorribleNo Palestine tf? How.Version: 5.48

DangerousGoogle maps used to be great, but it tries to reroute you now, for no reason. It will send you down a one way street the wrong way, it will ask you to make a u-turn on a highway, ask you to take a black diamond 4x4 trail, when there is a paved road to the highway (luckily I knew the area, anyone else would have to call search and rescue), and recently expected me to make a right turn into a brick wall. Luckily I have eyes and used my own judgment. If you have car play, and for example sitting at a red light, it will remind you what you need to do next by scrolling the directions, which is an unnecessary visual distraction, even though the directions have not changed. For example, if you are at a light or driving on the same road for a distance, it scrolls as if the directions are updating (make a left turn in 50ft, make a left turn in 50 ft, make a left turn in 50ft), but it’s just I guess reminding you that you still have to make that turn or keep driving down that road. Only thing its good for is knowing when you will arrive somewhere, where you already know the directions too. I wouldn’t use it to navigate in unknown areas. Unfortunately had to switch to clunky Apple Maps, but at least that app won’t tell you to drive off of a cliff..Version: 6.55.0

Terrible over loaded new app, pushy and interruptiveDisappointed that the Google maps system didn’t just stay as it was. Keeps referring me to American addresses, keeps offering me loads of international search options, and local businesses and so on like the worst kind of viral pop up. All I want to do is search a local street address. And I can’t stop the download Google maps app from rebounding all the time..Version: 6.77.0

Unreliable for custom listsCustom list had disappeared. Very frustrating!.Version: 5.73

Hmm. From an Apple user.The lifelong debate of Google Maps vs iPhone’s stock Maps app… this is a battle my partner and I would regularly revisit as two stubborn know it all’s. He preferred Maps, I preferred Google. In March this year, we both upgraded to the latest iPhone 14, and I suppose in a moment of weakness, I decided, “screw it, maybe I’ll just use the normal Maps too. keep him happy each time he needs directions from MY phone 🙄” Downloaded Google Maps again today, using it for the first time in two months. When I was using it previously, I didn’t have any issues. And would defend the app relentlessly whenever my other half would call it names 🥲 But today… I use Google Maps primarily for Google Reviews, not directions, and I was so close to finishing up a big, sweet, sappy review for some really beautiful businesses who have been a great help to us lately, and I felt deserved not just the recognition but the appreciation.. but as I’m typing my final words, the app crashes, closes, and erases my novel of a review (yes all my reviews are this long, don’t take it personally).. Clearly it’s not the end of the world for me to type it again if I can whip this essay out just to explain that small issue, but maybe not all Google Maps users want to type more than they need to, over and over again. Still love Google Maps for my own reasons, but do really hope this is fixed soon to save me rewriting stuff in the future..Version: 6.66.0

Google Maps Person ModeSometimes it doesn’t load well and it glitches a lot in person mode. The pictures aren’t good quality either but it still works, and I use it because I like to explore places in the world I want to go so I know what they’re like. Also, some pictures are not well processed, so the people look unrealistic. But overall it still works and you can still walk around the world..Version: 5.7

TerribleDrove home from New York to Indianapolis and this app increased our trip by 2 hours. Leaving the Bronx should’ve taken 10 minutes because there is an on ramp to I-95 right by the house we were in. We knew how to get to the highway without using the map but we didn’t even bat an eye that we were using the app from the get go because one would think it would just take you on the quickest route. Nah. This app took us 40 minutes through the Bronx and made us sit through morning traffic. Once we crossed the George Washington Bridge, it asked it we wanted to take I-70 instead of I-80 because it’s 3 minutes faster. I clicked no be cause 70 is littered with tolls on the PA Turnpike and 2 minutes later it asks the same question. I said no again. Then I realized an hour later we are still in New Jersey when we should’ve been out of it by now. I thought it was strange we were still on 95. Sure enough I checked the map and saw that we were on I-95 south and headed for 70 after saying no TWICE. The voice never even told us to exit on to I-80 which happens almost immediately after getting off the GW bridge. This app is 5 stars in sending you to the most inconvenient routes and not communicating properly. I would give it no stars if possible. Spent over $100 in tolls when they should’ve been avoided because I should’ve been on I-80. Tired of having my money and time wasted because of this app..Version: 6.4

The algorithm is messed upIf you forgot to choose ‘avoid toll’, google understands it as ‘toll road is preferred’, which means even if the toll road is only 1 minute faster, it still leads you to it. That just doesn’t make sense. Also, when you try to look for a good coffee place, the results you get somehow are not the best. We tried to look for a good cafes in an area. The ones we found don’t really look good. We decided to just walk around and see what we can find. There was this very nice cafe just probably 10m away from where we parked. However, google map doesn’t even show this one or it doesn’t come up. The match score done by google Map says it’s a 80% match, higher than the ones that it recommended. Somehow google chose not to show it to me..Version: 5.87

Cycling Maps feature unnecessarily falls shortMap doesn’t display on screen when I’m using step by step navigation but it does when you’re driving. So you can’t see where you’re going…you get notifications on your screen for each direction instead, something you have to try to read and pedal and steer simultaneously, unless you enjoy stopping to see what your next direction is after every single one you complete. That’s the other thing, it gives you directions literally the moment you need them. When you drive, if it says go left, you turn left and it tells you your next street and turn to look for and the distance before you reach it. In cycling mode, in the same scenario, it would say turn left as you reached the street and continue to say turn left until you reach your next turn. So you have no idea at all what to look for, can’t anticipate anything, and you’re basically riding blind between each step. And if you miss a step, it automatically re routes you, so I rode about three miles uphill needlessly in the rain yesterday because I couldn’t hear my phone over the road and rain noise, nor had any idea what turn to look for, when to look for it, or how to rectify all of those failures in real time, I was pretty much being led astray in the pouring rain by an app that doesn’t have any of these problems in driving mode….Version: 6.34

Nearly crashed my car due to horrible new UIYou don’t realize how much you rely on the easy, fast-to-understand visual of a blue line on a gray and slate map — until, that is, some misguided Google designer messes with it. Recently that bright blue line that designates your route was replaced (at least sometimes) with a gray line. On a slate background (this is in dark mode), with every other road on the map also showing as gray lines. Oh, and the “alternative routes” constantly shown? Also gray lines. Brilliant idea, Google. So suddenly you look at your map to see how many cross-streets or signals before your turn and *poof* you can’t even tell what road you’re on, much less when you should be turning. So you stare a little harder, focus a little more, trying to make sense of a suddenly unfathomable map, eyes off the road for increasingly long periods of time (instead of the half second glances that previously sufficed, no different than looking over at a side mirror or at the AC controls as you flip them) — then BAM you veered too far, into oncoming traffic, your car is totaled and you’re dead. Thanks, Google. Great UI update. (Obviously I didn’t *die*, but I was definitely distracted, confused, and less confident in my driving and my route. Once again: great UI update, Google.).Version: 6.49.4

Problem with the navigationHi there.. I’m facing this problem right from the time I’ve entered New Zealand.. the compass precision is pathetic..doesn’t work well at all.. the arrow head directs in the opposite direction.. Never faced this problem before..!! Could you please cater to this problem.. iPhone maps works perfectly fine though.. I can’t comprehend why google maps ain’t working like it’s supposed to be.. thanks.Version: 5.4

Stop changing driving routes mid journey.If I select a driving route DON’T CHANGE THAT ROUTE WHILE I’M DRIVING. I chose a route to get a nice view on backroads on my way to Tentsmuir beach and ended up being directed through Dundee. I never want to go to Dundee unless absolutely necessary. On the way back, I was *continously* told a faster route was available and had to poke the tiny No button to dismiss it while driving. Apparently not tapping No results in the faster route being automatically selected, potentially causing you to appear in Dundee against your will. And tapping No seemingly recalculates the existing accepted route. I ended up coming back into Crieff from St Andrew’s way via *Muthill*, which as everyone on planet Earth knows is absurd on its face. This was via a route making me drive right across a dual carriageway. The clueless nerdery that’s resulted in the stupid and careless decisions that have gone into the direction handling UX of the iOS version of this app will end up getting someone into an accident, and maybe killed. It might sound a bit hyperbolic to say that but its what can happen when drivers are confused and distracted by a demented satnav that sabotages their explicitly chosen route while operating a vehicle. iOS maps app is now good enough to replace Google Maps, so thankfully I get to delete it..Version: 6.31

No longer user friendlyApp used to be okay. There was a time when this app would give you turn by turn navigation, after you made a turn it would indicate the next regardless of distance, so you could anticipate the next set of directions and change lanes accordingly. A few updates ago they removed this feature for who knows why. Initially it wasn't a big deal because you could simply zoom out quickly to see the next turn yourself. Now they have made it so sensitive if you touch the screen or attempt to move the map to see where to go next it starts spinning wildly and fighting whatever you try and do to see the location you are going towards. For example you are driving straight and are going to make a left turn in 1 mile and the address is only 1.2 miles away. So you think “okay I can zoom out a bit to see if the business is on the left or right side of the road after the turn” WRONG if you try to slide the map further to see where to go it will start orienting itself in opposition of what you are trying to do. Zoom in, zoom out, and flip your always North facing settings for no apparent reason. Stop messing with the apps fundamental settings you are going to be responsible for accidents, erratic lane changes, missed exits off the freeway, etc. It is ridiculous and absolutely irresponsible to make such drastic changes in an apps basic functions that people need to use daily..Version: 5.56

Address saving optionThe option for marking up addresses where we want to go is very good feature and am using it daily. From last couple of months am getting a problem suddenly all the addresses which i had saved and after going there i unsaved them too, but suddenly it all starts to appear in my google maps. When it all pop up on screen i have to unsave these addresses one by one. It is really frustrating thing. Now it’s starts happening daily. Google team could you please solve this issue because I don’t want to switch to other maps application. I am using this app from more than 6 years now. I hope you guys will fix this issue ASAP. Thanks.Version: 5.78

Stop Rerouting Me!Google maps has a lot of functionality, and is a great UI. I chose to rate it two stars because it automatically re-routes you mid-drive onto a faster route without asking. Instead, you have to cancel a new route suggestion. There needs to be a setting to stop this from happening, as it’s very dangerous to open my phone and tap “no thanks” when I enjoy my current route. It can be relentless in trying to reroute me from my chosen route. I don’t understand why this is the case!.Version: 5.72

Frustrated to say the leastI have had an extremely frustrating experience with AutoNation. Last week I called to confirm that a used vehicle was available before we went to the dealership. I was told it was, but when I arrived it turned out a deposit was paid on it even though it was still present on the lot, so it was not in fact available. I had been considering the new option of the same vehicle as well, so I test drove that for about 10 minutes and said yes, let's buy. My fiancé and I proceeded to wait for hours to make the sale - in total it took FIVE HOURS at the dealership to purchase the vehicle. Halfway through signing paperwork, I questioned the lender and was told "Oh wait, that's a mistake, sign this instead" and that it was in fact a different lender. My insurance agent called to confirm a few days later that it was the 2nd lender. Now, I'm receiving communication from the first lender and when I called the financial manager at AutoNation to find out what's going on, he claims to not remember my paperwork being messed up or any interaction about lenders at all, with me or my insurance agent. I'm now contacting these financial companies myself to find out where my loan is, and redoing my insurance. I would NEVER work with this dealership again..Version: 6.50

Screen moving whenever checking aroundWhile on navigation, whenever i touch the screen to see around, it moves by its own. Creating so much trouble over the road and its not just me, everyone having the same problem..Version: 5.55

Awful new colour schemeI am a graphic designer and the new colour scheme is horrendous, honestly whoever came up with this scheme knows nothing about design, colour relationships or visual clarity. The map visual has gone from a clear and precise while also logical colour palette to an absolute gawdy mess. Seriously guys, don’t you realise your difference to Apple Maps is THE main draw card for your users. If this doesn’t change back, or at least have an option to do so, myself and literally everyone I know will be deleting and using alternatives. I have asked over 100 people at my work along with another 50 or so family / friends what they think of the update without saying anything myself, and they all literally hate it, not dislike, actually hate it!.Version: 6.83.0

PalatineIt is Palestine not Israel.Version: 5.68

Transit hidden on satellite mapWith new update u have to change to default map + transit view to see transit stops, cannot use satellite map. frustrating..Version: 5.55

Australian user experienceConcur with other reviewers about the dangerous option it has given for years (with no update in sight) of directing the driver to turn right on a 4 lane busy road rather than perhaps driving to the next street along where there is a set of traffic lights that lets you do this safely. I’m also sick of Google putting revenue first and favouring advertisers (?) and sending drivers on TOLL roads in Sydney when there are faster and free alternatives. My last few times I blindly followed the maps during peak hour thinking it would help with traffic issues. It simply directed me to every TOLL road imaginable which was unnecessary for my trip. I’m moving to Apple Maps or Waze..Version: 6.14

Smart travel no moreIn the last 2 months the route set has been very buggy. Tested the map over this period with some of my regular routes which I know extremely well and Google will continue to take the longest route possible so I see my time cut from 32 minutes to 7 minutes..Version: 6.83.0

Street name please?Made the switch back to Google Maps as Apple Maps simply isn’t reliable enough. However two things that bug me to no end here. Number one: I am legally blind and use pinch to zoom a lot, a feature that is at large being left behind as multitouch gestures become more advanced, and when I zoom in and move the focus the app will zoom in further of its own volition. Second, and Apple Maps does this too: I could course all the way from Albert St X Plenty Road to the Plenty Road’s northern extremity without seeing its street name. So frustrating! Furthermore option buttons for directions could be bigger and the whole app could be a bit easier on the eye like it used to be five years ago. Overall in spite of its minor quibbles Google Maps has the edge..Version: 5.28

فلسطين Palestineاعيدو اسم فلسطين للخريطة put Palestinian back to the map 😡.Version: 5.48

Good app but I can’t use itThis is a really helpful app except for the fact that it doesn’t work. I can’t search anything up and when clicking on a place from Google and opening directions in Google Maps it says ‘Something went wrong here’. I’ve tried restarting my phone and deleting and reinstalling the app but nothing works. Please fix this..Version: 6.73.0

Can't call this offline map...How is this offline map useful when all I can do is download a square of map... look at how Here is doing it, that's real offline map.Version: 4.36.1

Be carefulDon’t guys rely on google maps app. I am using it for years without any complaints. But today, google maps made my day as a nightmare. We went to Grand Canyon by car from Las Vegas. It’s was alright and took us about 4 and half hours, but when we were going back it’s showed me two routes 7 and 8 hours. I was confused because we only drove 4… but I was completely sure everything will be alright, that’s my buddy google maps I can rely on. And then… it took us in the middle of nowhere inside of different canyon with all forests and deserts everywhere and then it was a turn on some kind of road wHICH IS NOT ROAD AT ALL. Even horse can’t pass it. We stacked into the mud or grease and all of us didn’t have ANY SIGNAL TO CALL FOR HELP. It was 3 adults and 2 kids. We spent hours there pushing cars back to normal road. We got so much stress, fear, hopeless. I was like: “it can’t be true..” And then we figure out how to get back on free way and I open my app again, I though that it’s ok if that time it’s confused but when google maps see us on highway driving in right direction it will restart and finally works! But no… it tried to take us back to the woods. The road there even called “lost canyon road” so I just want to say that google maps isn’t always right and it’s not an app you can be sure about. You guys better fix this, we saw couple people going there back and force and even stacked like us with no signal. Thanks for attention, but I am still pretty upset..Version: 6.26

Beyond horrible walking directions, convoluted GUIWhatever happened to the simple, reliable, and easy to use Google maps of yore?! Why bury simple features like dropping a pin for my parked location in endless menus never to be found again? Anyway, walking directions are mostly useless. I have to walk the wrong way for a while before the map will recognize my direction of travel. Even when it figures out which direction I’m walking, my location is inaccurate and/or the directional arrow will seemingly lock in the wrong direction. Once you realize you’re walking the wrong way, you have to exit guidance and restart it to redirect yourself. It won’t automatically reroute like driving directions. Take a clue from Naver Maps from South Korea. Naver Maps knows my walking direction of travel EVEN when standing still 100% of the time. Only plus is the spoken directions when driving is a bit more thorough than Apple Maps. I know these complaints/suggestions will fall on deaf ears at Google since the general trend with the developers there is to make the user experience as complicated as possible. Anyway, I’m walking around lost again hoping Google Maps will eventually route me in the right direction before my battery dies….Version: 6.93.3

Was good but has now gone downhillThere used to be an option to report crashes, traffic and other issues but that has now disappeared. Suggests routes that aren’t always the fastest for example another route option would be 4 minutes faster. Slow to redirect. This all was good now it just seems to have limited features. Will switch to Apple Maps or Waze.Version: 6.48

Pins to save locations no longer functional4 years since I wrote this initial review reporting this problem and it’s still happening. Other reviews show I’m not alone, yet the issue is just ignored by Google. Why have a feature on your app if a, it doesn’t work any more and b, you’re not going to fix it? For years I’ve added pins on Google maps of locations to visit, usually adding a note in there to say what is at that location. All been working fine for years and now whenever I select one of those pins it just automatically deselects it straight away and just gives the coordinates, all the notes I’ve added I can no longer access. I can’t remove the pin and re-add it, because I can’t select it, so I now have no idea what the thousands of pins all over the world I’ve added are for. I’ve tried uninstalling and reinstalling the app, to no avail. Whoever thought of that update needs their head wobbling. I can’t be the only user experiencing this . Response to developer: I’m using the latest version and still having this issue . Further update to the above, the same is happening with all the pins I’ve saved since this review. A lot of users have reported this issue over the last few months, yet it just seems to be ignored. Looks like it’s back to good old pen and paper to note places to go..Version: 6.88.2

Orientation determined is often inaccurate.I really want to feel secure to continue using this app as I am more familiar with it than any other navigation app, but it needs help - especially recently. The last few months it has been increasingly inaccurate when determining & showing my orientation and specific location on the map, especially in the beginning of the navigation, and therefore I often either (1) miss an exit (though sometimes that's due to a "lag" before the instruction is made - which is another problem), (2) I'll turn the wrong way when I follow the "turn right" or "turn left" directions spoken, or (3) I'm lead along the correct road but in the opposite direction of what's needed, thus resulting in a u-turn or other kind of detour. Sometimes u-turns are accessible and no big deal, but in some areas they are not accessible for long stretches, therefore creating a substantial detour in my trip. Idk if this is just a connectivity glitch or what, but these instances are happening for me more frequently and consistently in recent months than I have ever experienced before, so I don't think my specific location of reception is the issue. Please, please correct these issues..Version: 5.58

Not a good directions app. Can find much better on App StoreSO FRUSTRATING TO USE?! Doesn’t even redirect if I can’t turn down a street due to road blocks ect then is dangerous to use as I have to keep looking at phone while driving to get back on route. Constantly have to recenter because it often doesn’t even follow the real road. Doesn’t reroute you either or tell you how to get back on the desired route if you miss a turn off or can’t turn. Only has certain ways to get places. Took a 5 hour trip following this out of trust but turns out the shortest way is a 3.5 hour trip. It’s honestly dangerous to use and frustrating..Version: 5.58

Weird stuff creeping inI used to rely 100% on Google Maps but recently it seems to have become far less reliable. I’ve just been on a journey where I selected the optional route and pressed start and ended up on the default route anyway. Last week, the app took me off the motorway (leave at exit xyz) routed me next to the motorway (that was flowing freely) for 3 or 4 miles then put me back on. It then only flagged my junction when I was level with it so I missed it, then the alternative route that it said had a 4 minute delay, added 30 minutes to my journey despite me only being 3 minutes from the hold-up. My kids have started to make the same comments. Has something changed? Or has Apple done something now that they are finally trying to develop a decent map? I might be trying other apps anywayz.Version: 4.53

Announcing of street namesI recently updated to iOS 17, I noticed that Google Map has updated too and now it doesn’t announce street names and other useful information anymore. It only says ‘turn left, turn right’ and that sometimes make it very ambiguous when multiple roads come together or when I want to check where I am on the trip. Is there any options for those like me who wants a bit more info rather than a turn left/right announcement? If not, I would appreciate the next update to include such option. I will switch to the native Apple Maps to look for such option for now. My wife still has the old version and will not update until she has to..Version: 6.87.0

UpdateThe new update sucks. You can’t navigate from your location, you have to put in an address. Had to delete the app..Version: 5.20

Idiots?Always making me turn where im not aloud! Making up invisible streets, making me go through IMPOSSIBLE place like highways and such.. very very BAD gps system!!!!!!! De loin le pire service de gps! Très très imprécis, me fais tjrs tournée a des endroits ou il est interdit de tournée, invente des rues, me fais passer par des endroit ou il est IMPOSSIBLE de passer comme a travers d’une autoroute ou tourner a travers d’un terreplein.. je ne recommande a PERSONNE!! Si je pouvais ils auraient 0 étoiles!!!.Version: 5.18

Route can’t adjustIn the old version, if i drive and change my route, the map will auto update with new route. But this version doesn’t have that function anymore.Version: 5.70

Apple blocks this app from being as good as it is everywhere else.Google maps is used by me and millions of others all the time. One of the great functions is that I can review and upload photos about a shop, restaurant or hotel that I’ve liked so others can take advantage of my experience and visa-versa. The app on Laptop, MacBook, phones and tablets all allow you to load your photos from your favourite photo account, but not the iPad or iPhone. I’m forced to upload from my iPad or apple cloud storage, but I don’t use apple storage for my photos and I’m never going to, so find that this function being blocked on the iPad extremely annoying. There a few things like this on the iPad which prevent it from being my complete replacement for a laptop..Version: 6.66.0

I want to rate higher…I have heaps of saved locations around and out of town that are labeled, when I search for a saved location google maps never brings these up as a recommendation - even at the bottom of the list. Google maps will bring up a similar sounding place in another country before what I’ve saved as what I believe is essentially a shortcut. I have to generically search and off the map itself select the saved location..Version: 6.52.0

Unsafe directions!!Do you plan to support Dark Mode? All areas that are white should be reversed and made black and vis versa. My girlfriend recently used Google Maps to find an address in Long Island City. The directions given were a very long way having her cross over train tracks and walk by strip clubs where people around there thought she must have worked there. I would think that Google Maps would give you safe directions. Once to her location she asked for a safer rout and they were able to give here much safer directions to get back. Please do a better job at directions... This should never have happened in the first place. ** GLITCH: I’m using Google Maps and plugged in an address. It correctly puts a pin where the address is but where the blue circle says I am the blue directional radar where I am pointing is in the completely incorrect direction. I have to go NORTH and am pointing my iPhone North however Google Maps says I’m pointing SOUTH. If I did not know for sure I was going in the correct direction Google Maps would lead me away from my destination. Im in Manhattan so I know the street numbers increase as you go uptown..Version: 5.76

Newest update deleted my saved placesGoogle you need to fix this, I had well over 100 saved locations and after updating yesterday they are all gone🤨.Version: 5.73

After using everyday for a month...There are a few things that drive us crazy. 1. When carefully using your fingers to look around it will just scoot 100km in one direction, forcing you to centre view and start again. 2. You can’t EASILY change from maps to satellite WHEN in a navigation. The layers option disappears behind a more complex settings menu. Using satellite maps as a co-driver can be important in foreign countries to determine wether it’s a bridge or a ferry. Or generally provide more useful data when exploring foreign/remote areas. 3. Road closed. We navigated 5 hours south in Norway, to find a road closed sign and have to drive 3 hours north to begin the detour. Had we used Waze/Apple maps, we would have known in advance. (Had been closed for 5 months...) 4. When you manually start manipulating the map to look around, you click on put north up, you will find yourself fighting the auto rotate or zoom. Arghh. Otherwise it’s an amazing tool, with a world of information. But for such a big company the UI could still use some work, there’s no reason why this shouldn’t be perfect!.Version: 4.50

Route planning failsI’m a courier and I rely on google maps all the time when going from drop to drop in areas I’m not familiar with, I’ve always raved about it’s reliability up until now, when I’m route mode it often flashes up I’ve arrived when in actual fact I’m miles away from my destination so I tap continue and it tells me I’ve arrived at my next destination which is even further away then it does it again, I’ve had to go back to doing individual stops again as I find I can’t rely on route planning anymore, please google sort this out it’s been going on now for some time, the other issue is CarPlay integration, it’s shocking, from time to time it’ll just crash and shutdown, other times I will stop at a drop, turn off the ignition and when I come back moments later I have to input all my stops AGAIN!! Sort it out google!!!.Version: 5.53

It’s still the best....exceptI’ve been using Google maps since it first came out and it’s been great, except for a couple minor issues. I don’t use it for turn-by-turn navigation, I use it to estimate my travel time based on current traffic conditions and to find an address. It does those tasks fairly well, except.... On my phone’s tiny screen I cannot read the street names. Thankfully there is a zoom feature....except...and this makes the app absolutely useless....the street names do not get bigger. Do the programmers not understand thats why I want to zoom in? To not only see the tiny streets but to enlarge the tiny street names? Another issue I have is after it plots your routing, it overwrites the street names with the blue route highlighting. To read the street names you have to switch between the text route and the map route. There are several other issues I have but the last I’ll discuss here is the inability to forecast the route like you can in the desktop version. I have to switch to my laptop if I want to know what time I have to leave in order to arrive at a certain time, but many times I don’t have my laptop with me..Version: 5.8

Google gets you lostUpdate: google maps is unusable on Apple Devices. Everytime you click “directions” on a website, google asks you to update. Then you update and it still won’t open, just kicks you back to the update screen. It’s trash. Because if you click “open” it doesn’t open the directions you have already googled in the first place. You’ve got to go back to where you found it, copy it, then go back into google to add it in and search, only to be told you need another update! I’ve updated 7 times today and still can’t get the directions. First review: I've used google maps for driving directions with great accuracy in the past, but on a recent trip to Boston, the walking directions were horrible! They took us off road and through the grass in Boston Common even suggesting a path directly across the pond. It doesn't adhere to sidewalks or legal crosswalks and the "you are here" icon jumps around madly as though we were transporting all over the city while standing in place. But, we kept trying because Google worked so well in a car in New Orleans... The last straw was when it advised us to take the subway and the exit it said we should get off on was super sketchy and we got creeped on by some freak in an abandoned subway station..Version: 6.89.3

Wheelchair ♿️ routesOften Google will give me an “accessible route” but the route completely fails to take into account that powered wheelchairs have limited distance available per charge. So while the route is technically “accessible” it will require an unreasonable amount of “walking” distance. Example, tomorrow I go for my COVID-19 booster. The route Google wants me to take would require several miles total for the trip to and from of “walking” which for me is distance rolling - or relying on the power of the batteries. I happen to know of another route that will take longer to complete but will cut “walking” distance in half. Do better. Come on Google, let us set “limit walking distance” AND “wheelchair accessible”. If I didn’t know my city as well as I do - I would be stuck with your short but power intensive route suggestion. Edit: June 2023 I set my route to use busses only and Google kept sending me down into the subway. Dude. I want to use busses only for a reason! Mainly because I don’t trust idiots on the subway. I don’t want to use the subway. I won’t use the subway. We have busses. We have ferries. You have OTHER OPTIONS. I literally said no trains or underground!!! Edit July 2023: Why is the non accessible option including buses but the accessible option not including buses? ALL NYC BUSES ARE ACCESSIBLE.Version: 6.73.0

Google maps running behind other navigation mapsAfter all these years still no speed limit, also you need to ad more alternative route options so the driver can choose between rounds and not have the only route option by google, this used to be better with previous versions and I find it’s just got worse with updates, Google’s route option not always the best option. Also another thing to note is when music is playing google will mute the music completely for directions instead of heaving the option to just fade it like TomTom navigation which allows you to set the voice instructions as a percentage of the music volume, doesn’t need to be completely muted it’s just annoying. Common google sort it out, common sense here. For this reason you get 3* from me..Version: 5.9

Map is secondary to UI fluffMy phone is now so big it barely fits in my pocket, and the new version of Google Maps has me wanting a bigger phone. I can hardly see the map now with all the visual overlays, it’s just a cluttered nightmare. It would be useful to be able to toggle between navigating and exploring; sometimes I just need to get to a destination with zero interest in anything else, and sometimes I’m in a new place and I want to explore what’s around me. Most of the time I don’t need all this distracting fluff. Get out of the way! Google have lost their way now, and this version is a fitting metaphor for how confused they are..Version: 6.94.3

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