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Gaana Music - Songs & Podcasts App Complaints & User Negative Comments 2024
Gaana Music - Songs & Podcasts app received 182 complaints, negative comments and reviews by users. Have you ever had a bad experience using Gaana Music - Songs & Podcasts? Can you share your negative thoughts about gaana music - songs & podcasts?
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Gaana Music - Songs & Podcasts for Negative User Reviews
✓ Used to be good but worst nowI have used this app for many years and it was great until they started paid subscription which I did pay only to find out that most songs are gone. How come there are only handful of Arijit’s song compared to huge list they had before. Not worth the money.Version: 9.2.0
✓ 90% of the time you will be asked to join gana+What the actual hell is this ? I understand all the apps are trying to get more subscribers but they will just stop playing song and ask you to join gana +.Version: 9.7.0
✓ Bad appI paid 49.99 cad for whole year , after using 3 months it asks me to re log again and it never let me logging in .i lost my money and Ganna app doesn’t let me down load songs anymore . This such a worse app I have ever seen .dont trust gaana . It’s request ..Version: 8.12.1
✓ Keeps shutting down!It’s a good app and has some good music, but it’s annoying because it keep shutting down and we try opening the app an error occurs stating that the data has been deleted it and then I have delete the app and re install it for it work. That’s very annoying and time consuming. So I wouldn’t recommend it..Version: 8.16.1
✓ A piece of trashAccording to the new policies, users are supposed to have an account using their email address or phone number. However, I guess the legendary developer or the QA hasn't even tested it. When I enter my phone number, I get an OTP so I go to my messages to get the OTP copied. Upon returning to the app again, I have to start all over again as the previous state disappears. Now, I have to again enter my phone number, get an OTP n then the screen disappears. This happens forever. I guess some testing should have been done before releasing any version of the app. Being an IT professional myself, this is pretty novice job done. Would have rated 0 but can't..Version: 8.18.4
✓ Unable to open applicationGanna is very good application but from last few months its giving alot of error. I am unable to open the application on my iphone xr. Everytime i open it gives me a black screen and application crashes and shuts off on its own taking me back to home screen. I deleted the application can trying to download it again thinking it will fix the error but now i can’t even download it back..Version: 8.12.1
✓ All songs are on premiumI just downloaded the app to try how the app is and looks like I can only hear 10 seconds of the songs and can’t hear full songs, so basically I can not hear couple of songs without subscribing which I don’t think is good scenario I won’t be using this app..Version: 9.11.0
✓ Needs some improvementThe aap opens a window requiring log in via your Apple ID. This is an unnecessary and irritating step. The purani jeans has a nice selection but frequently repeats songs..Version: 7.9.3
✓ Please be aware before you give your payments detailsI have been asking to cancel my subscription from last 2 months. Sending emails , sending messages in chat app. I don’t have any active subscription for this app though I get charge for this app from last 3 months . Guys be aware before you purchase a subscription for this app.Version: 8.9.0
✓ Very bad app and no support. Never use this appI was using this app for years then I subscribed for ganna plus. Since last October , every time I tried listening. It would just ask me to subscribe again even though it was already subscribed. Then it got auto renewed in February but still kept on stopping and subscription ad will pop up and won’t go away. I sent email with all screenshots and the mail got bounced. I canceled my subscription and it says I can access it till August but the subscription ad comes up and won’t go away. 😡 Don’t use the app. Total waste of your money..Version: 9.7.0
✓ Content not latestContent is not latest . Stay out of this app , dont waste your money.Version: 9.4.6
✓ Can never delete a sing from queueAt times the recently played area is missing from the homepage. I also can NEVER remove a song from my queue..adding it to the end doesn’t work either. I wish it also “fell” off my queue when new songs are played. There should be an option that it removes itself if it’s at the end one a song is being played because there must be a reason why the user is deciding to put it at the bottom of their list. Consistent recently played to show up Make the remove option work!!.Version: 8.24.0
✓ Waste App, don’t pay for itI spent my hard earned money on the subscription, assuming I will get access to the songs I want. To my surprise, there are only handful of songs available. They have also made mockery by creating a different version of popular songs through some local singers. After realizing that, I tried contacting their support through web chat and India number (made international call) but no response at all. In fact, their web chat says a ticket has been created with no ticket number or any kind of communication. Please do not waste your money on this app. Apple should ban this app..Version: 9.2.0
✓ Worst app for new songsIf you want to use the app which is less cost then this is the app but its having most of the tamil songs waste of using it.Version: 9.12.0
✓ UselessThey deducting money on time, but not allowing log in. Whenever i try to log in it keep asking for OTP and they never send OTP. Requested refund, but no one come back to me since 6 months now..Version: 8.14.0
✓ Waste of money I would rather go to YouTube musicWaste of money did not have proper collection.Version: 9.8.0
✓ App crashes when playing a created playlistThe app crashes at times when I try to play a playlist I have created, I have all the songs of the playlist downloaded, it crashes if I open the app after my phone has been locked or if I try to edit the playlist, e.g. removing songs, etc Thanks.Version: 8.12.0
✓ Worst experiencePaying for the subscription for a whole year but they don’t have new songs or you can’t even find old songs as well . They use to have tons of songs collection but now it’s total crap . You can’t even find a couple of new songs . Feeling cheated.Version: 9.4.6
✓ DownloadsI had 1500 songs download to my old device, songs I do not intend to listen to anymore. I deleted them altogether. Removed sync. Now when I try to download new songs Gaana wants me to download all the 1500 old songs to my new device. It would not allow me to download a new song until I downloaded the old songs I don’t want anymore. Stupid af. I am going to delete my account altogether go this reason. Absolutely stupid..Version: 9.8.0
✓ CrossfadeGm app managers , As I remember there was option for crossfade in 2019 but now no more please bring back the option for equaliser and crossfade playback Thanks.Version: 8.23.0
✓ Not happy but still using as this costs lessApp keeps logging out. Download playlist still needs internet sometimes. Recently played songs list got removed after reinstalling app. Not good recommendations. Audio quality not good for many songs..Version: 9.0.5
✓ Issues with password reset and using the appOnce you forget the password you cannot login anymore. When you try forgot password you are sent a link that does not work. You are always shown their T&C pop up 1000 times even though you have already agreed. Been a very frustrating experience once I have forgotten the password.Version: 8.11.1
✓ An okay App. Needs bugs fixing and more contentI won’t say it’s a bad app. It’s a decent app with good quality soundtracks. The problem I see frequently is it’s keep crashing here and there and sometimes required to be reinstalled. They don’t have many popular albums in their pocket including many of my favorites that I would say another draw back. It may be because it’s a free app and they don’t have the rights available. There is a great room for improvement if they’re sticking to idea of free app. Overall I like it and happy using it..Version: 8.0.0
✓ Getting worseThis app is getting worse day by day , too many advertising, not many songs to play and most of them are for premium subscribers. And even they put limit for the closed screen songs. You have to pay for that as well..Version: 8.37.1
✓ Not happyNot happy alot waste of money no old songs not much of english songs ☹️.Version: 6.0.2
✓ Very annoying force click ads while driving.While driving we would just like to start a playlist and leave it. But this app is an attention seeker. It requires you to open the app after every song. Then there are sometimes when you need to click and close an ad. How can you do it while driving? Really, whoever is developing this app need to test it while driving a car and see how annoying it is..Version: 9.0.2
✓ No enough option for international customersI’m surprised, there is literally nothing at all to listen to. There are not enough options. Every single artist has like 10 songs or less and that’s it. What’s the point of buying gaana premium. I honestly bought it and never been using it. I tried but the options are so bad, I open up youtube instead. DO NOT BUY GAANA PREMIUM, WASTE OF MONEY.Version: 9.9.0
✓ Song load slowly. Chat genie is stupid.The collection seem okay, but the songs load really slowly, specially the latest ones. The chat genie is not smart at all. No point talking to the so called genie!!.Version: 9.3.0
✓ Totally worstIn gaana platform they don’t have new songs.Version: 9.12.0
✓ Every song has premium labelPls remove the premium label in front of song when I have taken membership. It’s annoying . I want to see song title instead of feeling premium about it..Version: 9.0.7
✓ Disappointed with AppI used to love Gaana music. I could create Playlists, and listen to all the songs I liked. But recently, ever since I subscribed to Gaana Plus, everything has gone haywire. 1. I have lost songs in my Playlists that I had collected over a period of time. I Sent an email to Gaana but did not get a response. You cannot chat with anyone at Gaana either. 2. Now when I search for famous songs, I get a listing of singers I have not heard of. I was not prepared to continue with this poor customer service and have exited the subscription..Version: 9.0.7
✓ VickyNice to listen Indian music if you live overseas.Version: 9.0.2
✓ Good but having Issues for few months!I have been using this app for quite a few years and haven’t encountered any issues till recently. Since last few months it won’t let me listen to my downloaded songs without internet being on which is extremely frustrating and annoying even after having a paid version. Would highly recommend to fix these issue ASAP! And I have been facing these issues on both the devices having gaana installed...Version: 8.21.0
✓ Way too overpricedThere are better apps to listening songs. Don’t buy at all.Version: 9.9.0
✓ Apps Not Worth buyingI bought to hear music on my iPhone XS and other device but every time tried to login does not allow me to access. Keeps on giving msg login. Unfortunately not happy with apps and also on web it’s does not allowing downloading of music. Think twice because buying subscriptions..Version: 8.21.0
✓ Very buggy most of the timeNo way to submit feedback either on the app’s chat or on App Store where a contact email is missing. Gaana doesn’t work correctly on Apple CarPlay. Music plays fine when controlled from phone. I also see album art and play controls on the split screen widget. But when the app is launched, it just shows blank screen. This is with the most recent version of iOS and Gaana. Mind you, I restarted both the iPhone and the car multiple times and reinstalled the app without any success. The iOS app too doesn’t display My Library and downloads sometimes. Only way to get to your downloads: download a song, which when done will show you a notification that you can click to go to downloads..Version: 9.8.0
✓ Bad app! Forcing you to get gaana plus app that costs moreThis app used to be great but after the updates fit turned bad fast!! All the reviews say that gaana plus is a waste of money so I didn’t download it and now normal gaana is glitching, not playing songs, not loading, and giving random things that pop up to try and MAKE me get gaana plus, like “request timed out and “continue with gaana plus if you want to continue streaming easy music” the advertising is so over advertising!! The people who actually have gaana plus say the opposite of “free, quality HD streaming service” The creators are obviously over advertising but some people (judging by the reviews) are actually DUMB enough to just go with the flow and believe it! Omg this is so annoying and so many advertisements it pops up with random stuff and takes forever to load. Why do you need to wast your time money and effort when you can just get a better streaming app that has actually smart developers and creators who listen to feedback, don’t just say that they’ll fix it and then just do nothing to improve!!!??? In case I wasn’t clear; THIS APP IS SO CRUDDY DON’T PURCHASE OR UPGRADE IT!!!!! 👎👎😒☹️😤😤😤😤😑.Version: 8.42.0
✓ Cannot login anymoreSame issue as the latest review state. Cannot log in any more with email. Forgot Password sends you a link but the link takes you to the same login page after checking 3 conditions. It does not allow you to reset your password. You are in a loop. You’d think developers would test this before implementing and causing a major issue for their customers. Have sent an email to Support but from other users experience I’m not sure how urgent they are treating this..Version: 8.4.4
✓ Difficulty using over wi-fiThe song doesn’t play over wifi properly. I have to always use my data connection to play a song for first few seconds then, I can play it on my wifi. It really pisses me off. Also, the app is updated to latest version. Kindly, get it fixed..Version: 8.40.1
✓ Subscription onlyNothing seems to be free anymore I wouldn’t bother.Version: 9.0.7
✓ Extremely Disappointed with Gaana App's InefficiencyI recently had the unfortunate experience of using the Gaana app, and I must say, it was an incredibly frustrating and disappointing encounter. From the moment I installed the app, I encountered numerous issues that hindered my overall music streaming experience. First and foremost, the search option in Gaana app is abysmal. It simply does not deliver the results you're looking for. Whether I tried searching for popular songs, specific artists, or even genres, the app consistently failed to provide accurate and relevant results. It's incredibly frustrating when you have a particular song in mind, only to find that the search function is completely unreliable. Overall, I cannot recommend the Gaana app based on my experience. The poor search functionality & technical issues make it a highly frustrating and unreliable platform for music streaming. I strongly suggest exploring alternative music apps that prioritize user satisfaction and provide a seamless listening experience..Version: 9.8.0
✓ Login Problem after new update and worst customer support !!After last update I am not being able to login to my account. I am not getting the OTP in my phone number to login to my Gaana+ account though I have 1 year subscription. Contacted their support couple of times but they keep saying they need sometime to check. Still not received any solution from Gaana support team. Worst customer support of all time !! Update: Finally my issue has been resolved. It took them around 2 weeks to fix my problem. I would suggest them to be more responsive for customer support..Version: 8.12.1
✓ All they want is your money!!Used to be decent but recently they have switched to an all ad and all greed model which means they bombard you with lots of pop ups and ads. Stay away. Tons of other options available..Version: 8.35.0
✓ Poor Customer CareI had to part ways with my over 2 year old subscription because of really poor customer care service. Was a gaana+ member in India. Moved to Australia 2 months back. Checked with customer if my auto renewal is fin. She said all good and suddenly one day my gaana+ subscription is gone. Still not ready to accept, even after sharing the screenshots of the chat.Version: 8.8.0
✓ Bad Customer serviceI have issues with my premium account login .Only way to contact them is through chat and we don’t get any proper response from them and every time they tell that a ticket is created for the issue and I will receive an email regarding that ,but no emails yet..Version: 9.4.6
✓ Non sense app deducted money but no servicePremium customer amount got deducted in Jan 2022 for a year and it worked only till April. Then eventually all songs started fading away. Their app says registered till Jan 2023 and another spot says free user. Can’t play any songs at all. Tells me to pay again I don’t know why. Tried contacting them atleast 10 times but no response via email or messaging..Version: 9.0.7
✓ Not been able to clear song listHi Gaana Team I used to drag to song list where i have been able to clear the while list and make him go away. Not now even if you drag up it doesn't give you option to clear. Thats been happening from few weeks. I hope you can fix it ..Version: 8.16.1
✓ Not usefulGarbage collection of song and what you search for never pop up . Try so many different way. Total garbage , if it is possible to give minus rating I will rate it -10..Version: 9.6.0
✓ Love the App, but, it is broken recentlyI have been enjoying this app from long time. It’s an awesome app. But, recent updates have broken it. After playing a song, it doesn’t continue to the next song. It gets stuck and then you have to unlock the phone to see that it’s stuck on an ad. It doesn’t play the ad either, just shows black screen. I have to minimize the app and open it then the ad goes away and then hit play to play the next song. That’s really bad experience. Also, there are no controls on the lock screen now..Version: 8.7.0
✓ Recently has lots of issuesThis app used to be great and was working fine until 2 weeks back. I was using it all over the place in my car, home, gym and so on. 2 weeks back I updated app and since then it has tons of issues 1. Crashes unexpectedly all of the time 2. Even if a song is playing, an ad starts and I could hear ad plus song at same time 3. If I play song from my playlists, most of the times it stops when song is over and next song doesn’t play by itself, I have to click on play again. Gaana creators, please fix it and help me to like this app again, I really want to..Version: 8.4.1
✓ EhThis app is okay, but it has a lot of bugs. My app crashed and I haven’t been able to open it since. Sure, it’s a bug which was “fixed” but I got the update and it still didn’t work. I used to have Saavn, another music app before. I think I’ll stick to that. Also, gaana team: you need to add a better song collection. It’s very hard to access the songs you like compared to saavn. Saavn has them neat and organized to your preferences. Gaana is very unorganized. Right now, many people are getting gaana because you have to pay for saavn. But that doesn’t mean you lay back and laze around. Improve! Innovate! Interest people! At this rate, I’d rather pay at saavn. I think saavn will soon gain more people than you, if not already, if you don’t improve your app soon. But, no pressure😉. It doesn’t matter if your app fails and dies, even with all the advertisements raving about it..Version: 7.6.3
✓ Not giving option to discontinue membershipCant find ootion to discontinue. Please resolve.Version: 9.0.1
✓ It’s too baddIt’s too bad we can’t play a single song by free all are premium songs nd they will ask uh to pay to listen premium song and when I searched all were premium songs not a single song was there ..Version: 9.4.6
✓ Not useful if you’re outside IndiaApp do not allow you to listen to English popular tracks and Sony music tracks and that covers pretty much so you just pay for nothing. And also they don’t mention before you sing up so you feel cheated.Version: 7.6.1
✓ Unable to loginGaana app used to be my go-to app to listen to Hindi radio channels. The app has been seriously degraded by removing the radio channels. I have purchased the premium subscription but can’t access it on the app as it would not allow to log me in despite changing the password several times as advised by the app. The app support is non-existent. The chat bot (aka Gaana Guru!!) functionality is useless as it just goes round and round in circles asking same questions repeatedly and does not escalate to an actual human if it can’t provide a solution. Pathetic app. Would not renew my subscription next time. Waste of money..Version: 9.2.0
✓ Autoplay Issued and few moreIt looks like the last update made the app behave weirdly. It stops autoplay once the song is finished. So I have to unlock phone and choose next song manually every times. It has also stopped displaying song information on my cars display. It was a time when this app came handy with my cars Bluetooth and work speaker but it is not doing what it needs to. So have to stop using it. Looking forward for better update that fixes the issue..Version: 8.9.0
✓ No apple CarPlay supportWill give 5 star once you guys support Apple CarPlay. Phone app works perfectly and great personalised list of songs 👌.Version: 8.13.1
✓ Hopeless outside indiaAlmost every track is premium. I would rather then subscribe for Spotify.Version: 9.4.6
✓ Unwanted UpgradeM using this app from last 7-8 years in india and now in aus and loved it but now they want us to ugrade by spending money this is ridiculous as you cannt access many songs without upgrade. So disappointed and deleting it and searching for new music app. Thanks.Version: 9.0.7
✓ Broken Cast functionThis app has totally broken the cast to a chromecast function. Start casting to a Chromecast, go out of the app to do something like check mail and then come back to the app the music stops completely or stops for a few seconds and then comes back on. Such a weird bug ... no other music app has such a silly bug. Fix it guys or I will find something else, just because I want to check the next song in playlist or the singers name music should not stop. Also doesn’t have a ready menu to stream to an Apple TV have to go to control central to select the AppleTv to stream to. Really bad user design and buggy.Version: 8.4.4
✓ Choose other optionsNay ,i wi subscribe Spotify,they are playing tricks now,you cant play sang if the app is not open,nice try ganna team but not worth it.Version: 8.37.1
✓ Recent playlist has bugs and dosent allow to delete songStupid user experience and lot of ads which force su to click on them! Also deleting a song from recent play list should be easy but it's not even existing as an option!! So if u listen to a song by mistake it will keep playing every now and then!!.Version: 8.45.0
✓ Gaana App UserIt is not as it is as it used to be. Changes has been made to existing app. Results are poor compare to before. Honestly!.Version: 9.9.0
✓ Need to solve the issue of add while using the app.I am using ganna application frequently since many months but in last couple of weeks I observed an problem in an advertisement of the application Dragon City game. While using the ganna application, whenever the advertising of the Dragon City game pops up, I am not able to use the ganna application on my cell phone screen and every time I have to stop listening to music by closing the ganna application completely and again have to open it. The ganna application team should look at this problem very seriously..Version: 8.33.0
✓ App is not working correctlyI have used it for 2 years. I subscribed to gaana plus a year ago, i am still active Gaana plus subscriber but recently had to delete the app and i downloaded it again. Now i try to log in with my phone number but i get invalid messages. I try reaching out to customer service via email since thats the only option but no one responded. I have gaana plus but cant use it since app is not letting me log in. I feel like i wasted my money. Free version have too many Ads and pretty annoying to listen to music on it now..Version: 9.0.7
✓ Getting worse day by dayIt used to be a good app. 2 main problems with the app- 1. It asks you to agree to the terms & conditions and login each time you open the app. That is FRUSTRATING. 2. The regional songs playlists like Top 50 Punjabi songs is hardly updated with new songs. The same songs appear in list at top for months. If you can’t update the list of actual top songs whats the point of having it. Don’t think will keep this app for long now..Version: 8.19.0
✓ Stops working every other monthSo fed up with this app. I have monthly Subscription and it doesn’t work. And when you message you get automated message saying we are not currently working.. does anyone look at the problems? My direct debit gone yesterday and it also stopped working yesterday.. 😡 if I could I would give no star..Version: 9.0.7
✓ It’s cut off playlist & poor Telugu collectionSome many times jump on playlist . I can’t open my download especially when no data , reason why I am paying for app . What ever technically issue I can’t understand it . My point is poor collection on Telugu latest and recent movies I can’t see any where on app . Poor library some of them movie shows on app , once you tap on movie no playlist . Even complained chat us . No reply , no response ..Version: 8.12.1
✓ Need improvementHard to find new song even I try artists name , album or song name nothing appear on screen.Version: 8.10.0
✓ Such a bad appNot getting any new song boring and wastage of money pls don’t download pls.Version: 9.8.0
✓ Autoplay doesn't workFeedback: app stops music playback after playing 1 song...sometimes if lucky plays 2-3 songs....it basically doesn't load ads and have to head back to app and click on 'Learn more' then the ad screen goes and sometimes music continues but most of the time have to hit play button... No its not about apps permission to run in background....Version: 8.10.0
✓ Do not subscribe at there now discounted rate. It’s a trapThis app doesn’t have a single mainstream song. They will not admit, but they have downgraded. Whenever you search for a popular song, it gives you some old world similar song. I was willing to pay there $12or 15$ charge per 6 month or whatever it was 3 years ago after using Spotify, I realized I don’t listen to English music too much, I decided to go back to gaana but it’s a waste now. I thought they have dropped prices because they are getting more subscribers, turns out that are on the verge of shutting down. Don’t waste your money. You’ll be angry. Uninstall this app simply..Version: 9.4.6
✓ Options to play via Apple Airplay and other device selection plsIt will be good to have the song to play by Apple airplay and other options to select the speakers you want to play the music in.Version: 8.4.3
✓ Rubbish App , rubbish customer care, fraudI paid for 1 year subscription and it stopped working after 2 months. I am unable to contact customer care neither able to use the app. Even after buying the premium subscription it’s keep on asking for more money. It’s rubbish and fraudulent.Version: 9.4.6
✓ Worst serviceI have a yearly paid subscription, but almost no song is their for me. All the songs are under premium subscription. I am going to cancel my subscription and delete app once for all. Worst service.Version: 9.10.0
✓ Bogus collectionThis app doesn’t have good collection rather missing most of the Bollywood renowned movie tracks. I feel cheated subscribing it. In-fact, no one cares for you or your concerns, I tried raising it with the customer care using the email however neither anyone responded nor acknowledged even after follow ups..Version: 9.9.0
✓ Subscription IssuesAutoSubscriptions enabled without notifications!! Deducting money without information! this is not legal.Version: 9.0.2
✓ Subscription issueHi, I am using this app in canada. I play songs from this app so i can go on a drive with good songs playing on the back. The ganna plus doesnt have a plan which includes both advertisment free and HD audio feature, so I subscribed both plans. But only one worked. Since the support mentioned only one can be subscribed, they should refund the other plan. Also they are confused with Indian payment and Canadian payment. Please kindly fix the issue..Version: 8.41.0
✓ Do not subscribeI have a yearly subscription.. this app is so buggy, randomly it shows me as free user.. even though my apple subscription shows valid through Jan 2024. I contacted their chat and followed the steps.. guess what ? They charged me again for a full year !! No easy way to reach a human support on the app..Version: 9.4.6
✓ How to cancel the membershipI don’t want Ganna membership anymore. How to cancel it?.Version: 8.24.0
✓ Terrible user experienceI went to the website to login, clicked on the forgotten password link. I got the email to reset password and it took me back to the login page after the T and C page. Spent an hour trying to resolve this. It's a loop. No way to login. Thereafter I downloaded the app and did a whole new Registration again. And guess what, the registration takes me to a page that says we have sent you OTP. By the time I click on email on my phone and view the OTP, i come back to the app and lo and behold I have to register all over again which take me back to the OTP. So basically there is no way to either login or register..Version: 8.4.4
✓ No way to contact customer careAfter 3 years being a premium member finally decided to cancel the membership, thats not at all a simple procedure. Even tried to send email regarding cancellation and no response after two weeks also. Last two year they have billed me twice during the renewal process. There is no way we can claim this money and stop subscription. Now i deleted my apple pay details and deleted my account from gaana two days back, and today i got email from gaana saying that your auto renewal activated and will charge subscription amount on 29th.. now i need to contact my bank to check is there a wAy to cancel subscription from this people.. Also it always shows a home screen and not easy to navigate to the playlist. Lots of ugly labels now days showing a song premium. What the point of showing it as premium if someone already have a premium membership?.Version: 9.0.7
✓ Non existent supportGaana suddenly started asking me for agreeing new terms two days ago. I had to reset my password after that but the email link is taking me back to agreement page and login page after that. It is not giving me an option to reset password. Very poor show Gaana, thanks to you I don't have access to the app anymore and your messenger customer service which says 'typically replies within minutes' hasn't got back to me for over 12 hours with a solution..Version: 8.4.4
✓ Worst appThey charge for every month and lots of add.Version: 9.7.0
✓ Hidden paymentThis app doesnt shows that it is paid or anything related to that but I have been charged 5$ for that. WHY?.Version: 8.3.2
✓ UselessApp just kept saying all your data has been deleted. Was like this for weeks. Deleted app & reinstalled. Clicked password reset & all it does is take you to a log in page NOT a password reset page. So decided to sign up with another email address & it sends you a OTP number to ur email address BUT when you close the app to go to ur email and then go back to the app it takes you all the way back to the sign up page & you have to start all over again going round & round in circles & not getting anywhere. Is this supposed to be a security measure? Jeez it’s only a song app..Version: 8.14.0
✓ Don’t upgrade to Gaana Plus - fraud and no supportNo one ever replies or addresses your issues even if you have upgraded. They will still show you as a free user and will not reply to your messages or address any issues. Spend your money elsewhere and not on this app. Use the free version as they will take your money and you won’t get anything..Version: 8.45.0
✓ App crashing after updateThis app has started putting in a ton of adverts which are then forcefully shoved down our throats. The app after the new update was rolled out does not play and crashes upon hitting the play button. What a waste they’ve done to the app. Sort these issues out if youse as developers want to continue to stay above and beyond. Remember what happened to saavn when they didn’t take their business seriously. You’re a current option to many out there. So sort the issues before you loose your crowd. 1 star as it’s become a junkyard recently..Version: 8.32.0
✓ The 3 Stars are for the choice of songs.I must say that the collection of the songs in Gaana is excellent but regretfully, I have reduced the rating of the application because of the difficulty to getting hold of Gaana customer service. My Gaana app stopped working in March 2020 & despite having an annual subscription with them but there has been no way of getting hold of Gaana to request them to restore or reset the application. I have not been able contact them or access the app or my song playlists. Therefore, I have lost many months of my subscription because I have not been able to use the app. I have sent numerous messages to Gaana. An automated message is sent back to say that they have cancelled my request for support & the issue is closed. I feel sad because previously, I had very few issues with the free version of Gaana and I loved my playlists. Update - August 2020 After numerous attempts to contact the Gaana Customer Service and failing and having lost many months of my annual premium membership, I have finally managed to get the Gaana app working. The positive point here is that upon accessing the app, my playlists have not been deleted like the last time (a year ago when I had problems accessing the app). So finally, thank you to Gaana..Version: 8.20.0
✓ This app forces you to see full adI am uninstalling this app because this app forces you to see the full 15 sec ad after every 3-4th song and morever some of the songs are not available here..Version: 8.5.0
✓ Playback issuesThis app doesn’t work well with mobile data sometimes while other steaming apps work on the same signal strength . Also, when connected to car Bluetooth creates a lag with the streaming -this happens frequently..Version: 8.11.1
✓ Rav - LutonThere is no doubt about the application, it’s brilliant but on the other side it comes with price of sucking all your data. So here is my three stars for the app though it could be five if this is less juicy on data. I should have made a feedback for this issue but unfortunately there is no feedback on the app so i had to write a review..Version: 8.5.0
✓ App support and customer supportApp support and customer support is extremely bad. They just do not want to work. My issue was quite simple. App logged me out, I do not why. When tried logging back it wouldn’t let me using my phone number. Explained everything to support. But nothing. Then tried using email, but didn’t get any link through email either. Gana anyways doesn’t have a great song selection. Same old songs keep repeating. With such bad service to top it, who will like to use this app. I am so glad that I didn’t take paid subscription. Their service and app is not worth it..Version: 9.0.5
✓ LoginSince i have paid for 1 year subscription i am unable to login. Support centre is rubbish i have nt heard back from them yet worst experience, i cannot excess my own account. Not happy and would not reccomend it to anyone to purchase from gaana. 😡.Version: 8.12.1
✓ Lost my account after the new update.Ever since its update on the new policy, i haven't been able to get back to my account, having gaana plus inactivated ( when i try to activate the purchases, it says invalid) even after having the subscription till 13th dec 2018. I love using this app and now i am stuck with ads and cant use it offline. This isn't what I expected after taking on the subscription. Disappointed!.Version: 8.4.1
✓ Poor experienceAbsolutely poor, so many songs are missing. Search for a song or movie, will show you some random but not the one you searched for. It told me “this is not available in your country” than what’s the point paying for premium if have to listen to limited songs only. Don’t waste your money on this..Version: 9.12.0
✓ Playlists Not AccesibleNot very happy camper now - had been using this app since the last couple of years - had setup my curated playlists!!! All good and it was a 5 star experience. But since the last couple of weeks, the app crashes every time I try to open the playlist….A very frustrating experience!!!!!.Version: 8.43.1
✓ Useless support and steal my moneyMore then 5ys ago created my account by using UK mobile number and started yearly subscription but when last time paid my yearly subscription with in a month I am unable to login with mobile number and support is useless because after several chats they are unable to connect my mobile number account to email account which means wasted my money and subscription. More then a year gone now and reply is same please give us more time. Dropping this so other people learn cheaper apps always has hidden agends so go for known music apps only so you won’t regret!.Version: 9.8.0
✓ Very limited collectionEven after upgrading to Gaana plus subscription, it’s giving us a very limited collection of songs. For me it’s a complete waste to upgrade..Version: 9.8.0
✓ Absolutely disgusting appThis is second time the app has locked me out and automatically deleted all my downloaded songs. I am unable to use the app even though i have bought subscription. It has been one month nearly that i am not being able to log in and use my subscription. Contacted the customer support. They are absolutely disgusting too and keep asking me stupid questions instead of helping me to fix the problem. This has happened second time. My one month subscription has already been wasted because of this cheap app. Regret to get the subscription..Version: 8.12.1
✓ Constant Session timeout and no OTPSong collection is good. But constantly been kicked out of my account and need to get OTP to login. All of a sudden OTP is not received. I’m an UK customer on iOS Thought of registering by email. Enter registration details, generate OTP to email. If I switch to email, back to main screen. Again need to enter registration details and this is going in loop. Totally illogical session timeouts planned! Can you please fix this please?.Version: 8.46.0
✓ Bugs after bugsThis app has fallen down the drain. So many bugs and just full of advertisement everywhere you tap now that it’s almost impossible to use the app anymore. There are issues with tracks being skipped in playlist aswell as a very strange issue where if you tap on a track instead of playing that one it skips and starts playing the next one. There are a lot more technical glitches that need to be looked into and please reduce the advertisement such as being in the middle of a playlist..Version: 8.9.0
✓ Please just fix the playlist clearingThis app is so great but the thing i hate is that it does not allow u to clear ur recently played.....so if i play a somg i like, even the dumbest songs that i hate always play just bc i cant remove them from my recently played....please allow the option to clear the playlist.... I even tried to reinstall the app but the whole playlist is back! Otherwise i love this app ....its not paid and thats what makes it better than saavn Wd give a 5 star rating if this issue was fixed (Also cd u add more songs from previous movies like harry met sejal, and many more).Version: 8.4.4
✓ Keeps replaying same songsThe queue on the app doesn’t get updated. Also, if I choose an artist’s albums, instead of shuffling through the 1000s of songs in the album, it only keeps replying the same 5-6 songs. I uninstalled the app and reinstalled it a few times but the issue remains. I tried the web-version of the app too but the problem persists there too. This is so disappointing when I set the phone on an album and after 5 songs it starts repeating the songs and I have to choose radios to play from..Version: 8.16.1
✓ UnreliableAs I am sure others have said, song collection is about the best for Indian songs. But the app is horribly unreliable. Suddenly locks me out and can’t log back in. Says I can’t access the app as all songs are being deleted. The first time this I was horrified but later found everything intact. Don’t understand why this message..Version: 8.35.0
✓ The latest update is badWhy did you remind the search feature from the downloaded music. Instead the hide smart downloads option which has been introduced is useless in my opinion. Please bring back the search feature within my downloads section..Version: 8.8.0
✓ Could be so much better…I really wanted to love this app, but can’t imagine a more buggy and horrendous UI for a music streaming app. For the free with ads version, they advertise that you can now connect to a HomePod. Great! But what they don’t tell you, is that when you steam, every few songs you have to go back to the app to discard the ad or to restart the playlist. It has no intelligence about when you’re streaming on your phone vs an external speaker. And don’t get me started with the UI. I don’t believe a UX designer has designed this. It must be an opportunistic front end engineer. My frequently played radio station never show up as “continue playing”. Even if I add it as favorite, I like have to go search for it. Plus the whole ad experience and tap targets. Just horrendous..Version: 9.0.3
✓ Can not loginIt’s over a month I can not login to my Gaana account and I’m still getting paid for the subscriptions, every time I try to login i have to tick those three boxes and then I put my email and password then it says password wrong, then I press reset password then I get an email with a link and it take me to the same page and same thing again, it’s so annoying. I feel like I go to my apple account and cancel Gaana subscriptions. Can’t understand why it’s taking so long fixing this issue. I’m really disappointed..Version: 8.4.4
✓ Not fun to useThe service has a good collection of songs. I run into a very few songs that I can’t find here. Bala (the aayushman khutaba movie) and DELHI belly come to mind. Still, this doesn’t happen often. That said, two most critical features as far as I am concerned are really poorly executed here. First is search. I don’t believe how bad their search is. Even if I am searching for an obvious song or an album, it will never show up in the first list. I find that incredible. And if the song you want is not there, then it won’t tell you that the album or song is not there. It will simply point you to other irrelevant stuff. Second is playlists. Gosh they are hard to create or manage. I have given up on them ages ago. I wish I had enough patience to curate my songs on multiple services! Till then I am stuck here..Version: 8.13.1
✓ Scam appPlease refrain from downloading this app. I signed up for yearly membership and after one month they took another payment out for whole year again and then I was not able to access the account as I was told that my subscription expired in one month while I paid twice for an year subscription. I have tried several emails to ask for payment which was taken twice as I thought it may be an error and to start my subscription but they do not reply to your emails at all. So I paid twice around $40 and was then denied access to the app unless I pay again after one month. Please do not get cheated out of your money by these scammers. I would have not even given a single star but that is minimum to post a review but if my review can save any one of you from being cheated out of your money I will be glad for that..Version: 9.0.7
✓ No option for EqualizerSome other popular streaming apps has this feature. It is a useful feature so please put this feature in gaana app for iPhone..Version: 8.10.0
✓ New updates are kinda ruining itHaven been using for long and found almost every song searched so far. Edit: Changed to 5 to 3 star reasons being 1. Auto play is not working after recent updates. 2. Certain Songs get skipped Even if you try search and play that particular song and next random song start playing. 3. I don't mind it runs ads in between but these ads are getting stuck at 0.01 second and I wait forever for the next song to be played until I restart app or something. If these issues get fixed it is beautiful app..Version: 8.8.0
✓ Deleted AppUsed this app for years because they had a great music selection. I didn’t mind listening to ads in the middle of streaming because they have to make money some how. Now though, they refuse to play any music until you watch an ad with the app open once every 30 min. I was willing to put up with that too, until it started forcing me to watch an ad after only 5 or 10 minutes of streaming claiming that I had used up all 30 minutes already. On top of that, I have to listen to an ad every other song while streaming. What’s the point of an app where all I do is look at, or listen to, commercials? If this is your way of forcing people to buy your premium access, not only did you not get that, you are no longer going to receive you ad revenue from irritated listeners like myself. There are so many options out there, do not use this app..Version: 8.38.0
✓ Not all Songs available don’t get subscriptionI upgraded to ganna plus yearly then after some time i got to know they don’t have full collection of songs. My favourite songs were missing so wasted money on it.Version: 9.9.0
✓ I would’ve given 0 stars if there is an option!!!Third class app with no customer support. You keep writing to them or keep giving feedbacks, they don’t care. I bought the subscription and immediately all the songs that I liked went away. I asked for refund within 2-3 days(In Canada you have refund policy for a minimum of 15 days which is a standard) and they REFUSED saying no refund policy though it was not a big amount. Use it only for free, never buy a paid subscription..Version: 9.8.0
✓ Absolutely No supportI have tried to report subscription issue multiple times in chatbot Ginni for last 3 weeks, absolutely no resolution. I am not able to apply subscription and error want me to login using mobile whereas app does not allow mobile login. My mobile is not linked to my email. App does not allow me link my mobile to email. Provided payment details and error. Emailed feedback, sent tweet, still no response. Do not waste time and money!.Version: 9.4.3
✓ OfflineThere are still a lot bugs in the app like offline download the needs to be better.Version: 8.3.2
✓ DO NOT DOWNLOAD THIS APP AT ALLThis app is terrible, especially for international users. You cannot play like 95% of the songs even after paying for a full subscription. They mention it on their advertisement that you can download and play music offline, but what can I download when most of your music is unavailable. This app is a scam and they also have extremely terrible customer service. Refund my money PERIOD..Version: 9.10.0
✓ Can leave you very very frustratedIf you are locked out and need to reset your password, forget it. You get a link in the email and once you click it, it takes you to the site but a new terms and condition pop up comes straight away and cannot be closed. Without accepting t&c you cannot proceed and once you do click them it takes you to log in and not reset password... you can keep doing this loop around the whole day if you wish... lack of common sense in the development team... stupid.Version: 8.13.1
✓ Collection of songs great BUT not user friendly .Collection of songs great BUT not user friendly Even when you press all songs it stops every two songs and need to restart. Every few weeks it makes you sign terms and conditions etc. Could do a lot better as many other apps who are far better..Version: 8.16.1
✓ Can’t get basics right!This app cannot play songs continually and randomly stops. It will occasionally work perfectly fine however 95% it doesn’t. Sent messages to their helpdesk and they provide a standard response, it will be fixed in the next update. We have had 3 updates since so I would give the app and the team a big Thumbs down👎🏼.Version: 8.10.1
✓ Why won’t it play the playlist without stopping?Honestly this app is best than any other Hindi songs app & that’s why I use it. I always connect the songs to Bluetooth, it’s either the sound bar at home or my car but after like 2-3 songs the playlist stops & I have to click on play the next song. I tried it on different devices, same problem. It would be so much better if this problem is resolved. Also, please add more songs, it needs wider selection.Version: 8.41.0
✓ Was good, but now uselessIf there’s one thing a music app should do flawlessly is to keep playing music in the background. Guess what, this app does not do it. It’ll play 1 song and then just stop playing other songs in the queue. I am a free user but really I don’t think paying them is going to fix this bug. It has good songs but I have stopped using this app because this blatantly fundamental bug. I finally got around to writing this review but this bug has been around for at least over a month now. Not sure how the product and engineering team is even sleeping when such a basic issue is open (or maybe the company is winding down?) If it helps, I’m on iPhone 6s, iOS 12.3.1, Gaana v8.9.0 And I do most of the listening when connected to car Bluetooth..Version: 8.9.0
✓ Horrible appCan’t find any albums or songs that I am searching. This has been happening more since last year. There is NOTHING available for the international PAYING customers.. I might as well go to your competition after I write a horrible article about this and bring it up on social media. I’m sure a lot of ppl are finding this to be an issue. This is not integrity if I am paying full membership price but getting less than half of songs available. Today I searched for 8 songs and 6 are not available… this is crap.Version: 9.0.5
✓ NEverything is fine but it’s way hard to cancel subscription. Do not allow auto-renew..Version: 8.22.1
✓ Serious concernsHi i am a paid subscriber of this app. The way you guys promote hot shots to the client it is less like a feature more like a tiktok copycat. Please give paid users at least a option to disable this feature. It is very annoying when first time loading this app hotshot is benign highlights. Specially when i paid for the subscription. I really dislike this feature. I subscribed to listen music. Not to consume tiktok copycat content. Please take a look at this. You guys did a good job of playing user created content when the music is playing. I like this feature. Please disable this hot shots crap. It will lose your reputation. This app is tracking my location in background with no reason it is a serious violation of privacy. Thank you..Version: 8.29.0
✓ No repeat on main playing menuPlease put back repeat and shuffle button by play and pause button as the current layout since changes are not comfortable. Thanks.Version: 8.17.0
✓ Waste of moneyCan’t search for new songs. 😖😖😖😖.Version: 8.43.2
✓ App stops playing abruptlyI have been using Gaana app for last 2-3 years but since last 6 months or so it abruptly stops playing music in between the song. If the song gets over, it does not play next song even when 'Autoplay' is turned on. While driving in car, it does not move to next/prev song if car audio buttons are used even when bluetooth is connected. I have deleted and reinstalled the app, checked settings that might affect autoplay functioning but that too didn't help. I have Gaana version 8.9.0 installed on iPhone 6 having iOS 12.3.1. I saw similar issue reported by other users, so it seems something is wrong in app itself..Version: 8.9.0
✓ Terrible appNo latest hit songs Searching for songs is a nightmare.Version: 9.11.0
✓ Not a user friendly appEverytime you browse through the app, it takes you in circles..Version: 8.42.1
✓ App is broken. Playlists don’t workI have been using this service for 3 years & has been happy with it. But for last two months, the App is behaving strangely. My playlists are empty, their curated playlists show one or two songs. Search shows strange selections for the artists. I have sent two help requests in the last week. No reply whatsoever. Their chat says send email. I feel the company has gone downhill in some way but still collecting subscription fees. Mine just renewed last week. I will cancel my renewal if service is not resolved..Version: 9.0.7
✓ Few bugs that needs fix but overall Good!Guys i have been using Gaana premium since last 3 years. When i say there is a bug then it does exist. So here it goes, there are multiple songs that get queued up for download but never get downloaded these are all duplicates. There is one that shows downloaded but also that is queued up and not downloaded. It wont ever get downloaded. So when i am offline the so g wont play even though there is a duplicate that is already fully downloaded. Please fix this issue. By the way the new Ui is nice. Good job UI team..Version: 8.4.0
✓ Song is not availableI need my refund back..Version: 9.11.0
✓ Best ever App - no moreUpdate on user-friendliness: Why pay if you cannot use the app offline?! If you want to use the app offline, I must have Internet access so the app can load your premium subscription from the server! And this has happened more than once. There is a prroblem with the password reset function as well. By the time I get an OTP from my email and come back to the forgot password screen, the app times out. So I have to re-do the whole process. Why? Please can you look into this? Previous feedback - NOT valid until ticket resolved: Great app. I like the categorisation and the ease of use. Five stars!.Version: 8.12.1
✓ Password reset never worked on iPhoneI have requested for password reset and received a link via email. When i clicked on the reset link, the gaana app was opened on the safari browser and asked to agree for T&Cs. After agreed T&Cs, its just routing to login page instead of password reset page. Its so frustrating that i have tried by copying the link to chrome and it behaves same. Please route all reset links to reset page rather T&Cs or after T@Cs. Thank you!.Version: 8.11.1
✓ Unsatisfactory User ExperienceFirstly, there is no clear option to access customer support from the app , which makes contact with Gaana support very difficult - perhaps a deliberate reason to keep support emails and cost to minimum . Secondly, every so often the app clears all the downloaded songs which means you have to sync them all again . The premise of having download songs is to access your selected songs stored on your device immediately . This major function of the app becomes obsolete when you don’t have your selected songs readily available. I have contemplated to deactivate my 6 monthly subscription several times in the past for the same reason , however the latest loss of all my downloaded songs has made my decision easier to not continue with the auto renewal of subscription ..Version: 8.38.1
✓ Data lost problem in iPhoneIn my iPhone when i start the application it shows only refresh and if i tap on it it get refresh and stay there i can not have login page It shows “sorry, you can not use app right now because your data is being deleted” To recover data i did so many efforts but i am not getting any link which re download my data ..!! Any solution to this problem ?!.Version: 8.22.1
✓ Competitors are betterSwitched to gaana recently as after may update saavn's started freezing, and compares to saavn gaana has small regional library.Version: 5.4.0
✓ It was perfect until it was not!I had subscribed to Gaana for over 10 years or even longer and last year your updates destroyed my trust in your platform and app.. Here is why.. I am not sure exactly when but I suspect it was after an App update, all my playlists got emptied out!!! The playlist names exist but none of the songs I had mapped to it over many years and many different occasions such as Birthday celebration lists which had nostalgic emotions attached were completely destroyed by your genius!! On top of that some of the features that I used in the past kept disappearing.. such as the time out feature which allows you to play for a set time at bedtime. Now I am not renewing my subscription this month after over a decade and I am moving to a rival!!!!! Guys, have a cohesive and consistent design that’s not so erratic and I “might” return!.Version: 9.3.0
✓ App is now dustbin or uselessNot recommend this app now (new version) Gaana app has been update to new version and in that listening music only apply on on-screen means app is forcing people to buy their monthly plans so we can listen music while offscreen. 😡😡👎🏻👎🏻 I don’t want to use my phone battery in useless app for onscreen. There so many better music app which are free. Thank you.Version: 8.39.0
✓ Gaana app keeps disconnecting from apple watchI can play the songs with controls on iphone no controls are visible on iphone lock screen or apple watch in nine out of ten times. So i have to keep trying by killing the app and restart it again. I tried all sort of troubleshooting such as rebooting the devices, bluetooth settings, app settings etc but all in vein. Its is so annoying and extremely painful while driving because it does not even sync to my car system andni endup in just listening whatever comes next without touching the phone..Version: 8.9.0
✓ I love the app until I got logged out!I used to listen to songs using the app quite frequently. I once got logged out .. Not sure how... Since then I have not been able to login. The app asks for an OTP number which is sent by text but, the SMS never comes through. Raised the matter with support team with no luck. I would say ... Don't use the app anymore..Version: 8.12.1
✓ Cant loginHey. Somehow got logged out of the app but when trying to login back using facebook Authentication, I am getting error. Please help.Version: 8.39.1
✓ Worst payment process and customer serviceAlthough I am using the application from Canada my billing amount showing in INR and when I took 1 month to add free music service I was charged incorrectly. Customer service is worthless. 20 days before I asked them to close my account and delete all data from the app so that I can use a new account and set up data for Canada. But the request is still not served..Version: 8.41.0
✓ Variety of song’s availableHave been using this app for over a year now and it offered all kinds of music including movies album. Since I have upgraded my subscription, I can not find those songs anymore. Please bring back those options..Version: 9.0.7
✓ Disappointed. Paid for upgrade but doesn’t get premium accountI download the app and decided to upgrade to premium account. But even after 24 hours of payment my account was still as free user I can’t download the premium contant. Raise the ticket to customer service but still no response from customer service. Very disappointing experience. Looks like scam to take money only. There is no option for 0 rating or 0 star. That Would be best suitable for this app…. ZERO.. wouldn’t recommend at all to people. Please do yourself a favour and do not pay for premium..Version: 9.4.6
✓ WorthlessIt’s a total nonsense and worthless app if you are in North America and listen to punjabi music. Several hit songs are missing and many are only for Indian users. It’s getting worse by the day. I have paid for annual subscription because it used to be a good app. Such a waste of money now..Version: 8.36.1
✓ Waste of moneyNot easy to search the song that you want to play. You need to enter exact lyrics. YouTube is much simple.Version: 9.12.0
✓ Music and the quality is good but the app sometimes doesn’t work the way it should beThe suggestions in the app according to the music you listen are good, but there is a problem with the app sometimes that it stops at the advertisement and doesn’t play further . sometimes it also doesn’t play the next song. closing and reopening the app does the work but it is so frustrating that the problem still continues. i looked in the store if there is any updated version, i also uninstalled and reinstalled the app again, but the problem still exists 😑😑. I loved the app so much before this. I am afraid i should use any other music app if this still goes on..Version: 8.8.0
✓ Too many problemsThis app use to be our go to app for Bollywood songs but the upgrade killed the vibe as the app hangs up often. We thought we need to buy subscription which we did and it ended up giving us a free trial for a month but we are done in 3 days now cancelling subscription. Can’t find nothing on the app the most basic songs, albums, movies nothing and most importantly can’t broadcast on any device. Lost my business as of today. Any suggestions on what other app out there available with better services..Version: 9.0.7
✓ Not working next songsSame problem for me.Version: 8.43.0
✓ Unable to useI loved this app. It had the best playlists and was also happy with the premium membership which allowed me to download music which was great. Then I deleted my account for some reason and when I tried to download and use the app it says I can’t use as the data is being deleted. It has been in this status for more than 3 months now. I emailed the customer support and they asked me to use the app in some other device🙄...The best reply I ever got...Version: 8.12.0
✓ Need some fixAfter the latest update I am unable to open the liked songs in my library. App is getting closed automatically as soon as I press the liked songs. Otherwise it is a wonderful app. Please fix it asap. Thanks..Version: 8.43.1
✓ App won’t open says data is being deletedApp has a good selection of songs but I had access issues so ended up deleting it. I reinstalled few months ago and at first all was fine but now not able to access it as being told my data is being deleted I have contacted support team but they were referring me to FAQs which I could not access as was being asked to access account which I could not do. I tried reseting password which was only link I could across after several attempts but that failed. Support team keep saying issue is closed and to email them. This is not helpful as issue has not been resolved..Version: 8.16.0
✓ Ripping off - be carefulI joined in India because was good offer for a year but now I’m back in overseas they start charging much more than that monthly. Yearly was rupee 299 and now monthly $5.49 and customer representative says you shall be charge as per your location. Seriously! DO NOT JOIN or let any of your loved ones joined. They don’t like to explain they just waste time and rip of money. I may take them to court..Version: 8.9.0
✓ New version issueI have been using gaana since its first release and I used to like it even when they had limited songs. Now the new version of gaana doesn’t work at all, it gives me all kinds of problems like it doesn’t auto play and doesn’t connect with car properly. Next song will not play if your screen is locked and when I unlock the phone and open the app it just hangs on some random add, so I have to force the app every time to close it and reopen but the same problem gets repeated after some time....I would be happy to switch to older versions if there is a way☹️.Version: 8.10.1
✓ Gaana app keeps on crashing oniPhone 12 ProHello Gaana Team, I am Gaana+ user for quite some time. App keeps on crashing every time I buy new iPhone. While the phone is locked and Gaana playing songs, all of sudden it will crash. Also, I have created one of my favorite playlists. I was under the impression that all my songs are being added to that playlist, I was also getting Gaana pop-up stating the song was successfully added to the playlist. Over year later, I found only 99 songs when I went to review the playlist. Which should have been twice that number at least. Other features are good but the core features like playing songs and playlists are the core features. And they should work flawlessly Also, for gaana plus yearly membership paying users, there should be FLAC or other lossless formats!! Hope Gaana team will be able to get the core functionality working in order and lossless format!! Thanks.Version: 8.38.0
✓ Worst appDon’t waste your time installing this app I paid for premium membership and still access English pop songs and app optimisation is very very bad Tried to connect to support but no use.Version: 9.8.0
✓ Gaana stopped workingBeing a music lover, Gaana was my favourite app for all time. One fine morning it stopped working & it says 'Sorry, you can't use Gaana, your data is deleted'. What does it mean? Its not only my iphone, same thing happened in my Samsung S series phone. Since then, its almost two years now. I install Gaana every month to see if at all solved but no. Many Thanks 😌😌.Version: 8.43.1
✓ SubscribtionHave subscription. But can't log on easily.Version: 9.12.0
✓ Cannot access old Hindi songs or the current Bollywood songs even though I am a paiI am a paid prescriber of this app. I am utterly dissatisfied with the functionality- there is so much nonsense on the home page- I cannot access old Hindi or Punjabi songs that I could easily access when it was a free service for me. I cannot access any playlist for kishore Kumar, Lata mangeshkar etc. I see the option but when I click on it, it says Gaana cannot access the list. Any song that I search for- example- kesariya- I can’t find it. What’s the use?? U have to fix this app otherwise u are going to lose your paid prescribers. The other apps are much more user friendly. And the worse part is- there is no customer service. No one to call to fix the problem.Version: 9.1.0
✓ App Keeps CrashingApp crashes when I try to open some playlists..I will increase the rating once this is fixed..Version: 4.0
✓ Download over mobile data optionI am a Gaana plus user. When I have try switching off the download over mobile data option but it turns back on by itself and then I keep getting a notification on lock screen to leave the app open for faster downloads. Also spoiling the listening experience. Please fix this ASAP.Version: 9.0.0
✓ Crashes every minuteSuper annoying app. The latest update has messed it up big time. I have been using gaana+ for more than 2 years and never once did it crash on me. However since the last update, i cannot finish listening to a single song before it crashes. I am very annoyed and unless something changes, this will be my last month as a subscribed gaana user. Update: i have canceled my subscription. Hope you are happy now..Version: 8.11.1
✓ Songs disappearI had Gana before and then I didn’t have subscription for few months. Now back on it and realised most of my downloaded songs disappeared. Now when I try to get old Hindi songs of 70’s and 80’s, most of them are not there. My main reason for subscribing is to listen to old Hindi songs to create my own downloaded song list. So I am disappointed.Version: 9.11.0
✓ Sneaky automatic subscriptionDon use this App, it links to your Paypal and will sneakingly subscribe. You can not cancel the automatic subscription from either their website or App on your phone, only by deactivate the auto renew on your Paypal activities can get rid of this junk..Version: 8.45.0
✓ Issues with continuous playbackHaving issues with continuous playback even though there are plenty songs in the queue. Plays one song and stops there and then I have to play the next song manually. Has also lost capability skip/repeat songs using car audio controls; every other phone functions are working fine with car..Version: 8.7.0
✓ Exotic ContentHonestly I love the Ganna App and has been using for some time now. Now with the advertisements of their Exotic segment it’s very uncomfortable to listen especially when there is someone in the car. If the advertisement is not stopped then unfortunately I have to stop using the Ganna app..Version: 8.27.0
✓ Please have music with adEvery 2 seconds gaana plus. Be like spotify, they do ad but still you can listen to music there..Version: 9.7.0
✓ Needs Lots Of ImprovementI’m a paid subscriber & First to start my review, I’m not sure if the developers of this app is thinking about where the future of this app is going for newer & upcoming devices 🤔. This app needs a lot of improvements ASAP. It would be also nice to see this app having both portrait & landscape mode but currently all I see is that it only has portrait mode which really is annoying to use on all newer mobile devices when BT Keyboard is attached. Developers, please think about all different ways & implement/integrate features to adjust automatically for newer & latest devices. Keep in mind we are heading drastically & fast into the future & you need to keep up with it. I feel that This feedback for improvement might be also ignored by you developers & or deleted. Additionally, nothing will probably be done about most feedbacks that other have given!!!.Version: 8.43.2
✓ Saved playlists doesn’t loadI like this app. It has a good collection. I am a paid subscriber and I was disappointed with how sometimes all of a sudden, the playlists fail to load. It happened a couple of times and it reset itself, but recently I have been having this issue where all my playlists suddenly stopped populating. It is very frustrating to recreate all of the playlists. I hope the app developers are take care of this issue immediately. If it’s now fixed, there is no reason why I should be using this app..Version: 9.0.7
✓ Data is being deleted from a weekI am not impressed with the fact that I cannot use the app from more than a week now. whenever I open the app is says ”you cant use the app as your data is being deleted”. I would switch to apple music if this is not resolved..Version: 8.16.1
✓ The app will lock you out and you'll have to re-downloadThe experience had been fine so far but it's been 2 weeks now and all I can see when I open Gaana is "Your Data is being deleted, come back later " what does it mean my data is being deleted? I would have tried to contact support if I was allowed inside the app first. Very disappointed..Version: 8.14.0
✓ Not great music appNot great. User interface is not that great to use . Choice of albums are limited.Version: 9.10.0
✓ Last update ruined itWas working perfectly fine till the last update, after which the player stopped appearing on the lock screen and the songs don’t play automatically in the queue if the phone is locked. Tried everything. Any suggestions to make it work?.Version: 8.6.0
✓ Expected moreGreat music app. Unfortunately when I decided to upgrade to plus, it did not upgrade and despite writing to the customer service, they were totally incapable of understanding or being courteous, they just closed my ticket, which forced me to abandon my upgrade. You could have done so much, yiu had the potential but failed!.Version: 8.43.2
✓ Good app but annoyingI have been using this app for a long time for listening Bollywood songs, but recently I decided to purchase .99¢ ad free version. The experience without ads is amazing except one thing. Whenever I try to listen to songs or open the app I get ad to buy ganaa plus. I don’t understand why ganna is trying to push their product when I have already paid for no ads. I do not require downloading songs so the other tiers are useless to me. Please fix it and I can rate again with a better review..Version: 8.37.1
✓ Delete this AppI have been using this app for years, and I am okay with their ads as they have to make money. But now, they deleted my existing account and forced me to buy a subscription to get back all my favorite songs. Coming to support, it's the worst team, and response time is like more than a day; and surprise part is this response time is for each message and not for the entire conversation or issue. Now, they want us to respond in a few seconds. If not, they close the ticket. The ridiculous Part is app stops suddenly, and I need to restart it, again and again, to play the ads in between. I use this app mostly while I drive my car, and how do they expect the customers to watch ads while driving? They can still play audio ads which I can listen to and continue with my next song, but that's not the case. I am in States, and Why do they need subscriptions from other than India if they can't send OTP? I am ready for a subscription, but with this kind of support and greedy team, I am moving away from this app..Version: 9.0.1
✓ SongsI have purchased 1 year of subscription on this app, but unfortunately I couldn’t find new released songs on it. For example karan aujla new album (For You) And Chorni by sidhu mossewala and so on. It’s look like worth of money..Version: 9.9.0
✓ CarPlayPlease update app to provide support for CarPlay. I am using app for mostly Hindi Songs..Version: 8.41.0
✓ Song not availableJust listen wht they have no new songs nothing old songs also not complete garbage.Version: 9.7.0
🙂 Gaana Music - Songs & Podcasts Positive Reviews
Gaana Music - Songs & Podcasts works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Gaana Music - Songs & Podcasts.
⛔ Gaana Music - Songs & Podcasts Problems
