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TP-Link Tether App Complaints & User Negative Comments 2024
TP-Link Tether app received 93 complaints, negative comments and reviews by users. Have you ever had a bad experience using TP-Link Tether? Can you share your negative thoughts about tp-link tether?
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TP-Link Tether for Negative User Reviews
✓ Would be higher but been having too many new random problemsOriginally when I purchased my RE605X too boost my current speeds, overall connection, and latency issues it was night and day difference compared to without it. But the past few weeks I’ve been having terrible and I mean absolutely terrible if not worse connection issues than why I originally had purchased said product. The app is lack luster and doesn’t really have or give you many “advanced” and or extended list of options referring to making a network change, from when I first downloaded the app and even went online and logged into the router/extender using the IP address followed by admin Id and password I’ve noticed, “UpNp” and “DMZ” settings aren’t within the interface or options anymore, no port forwarding options, just generally no significant Wi-Fi options to actually help out my connection/latency issues just a dull interface with dns, dhcp and subnet mask/ip settings. 3/5 stars on a once self opinion biased 5/5 star device and app that once was helpful especially in comparison to price compared to its other rivaling company’s that produce the same product if not 10/10 better and significantly more options to help YOU WITH YOUR INTERNET EXPERIENCE..Version: 4.3.10
✓ Useless. Buggy. Not worth setting up.This router app is literally useless and does not have any real use. There is nothing more added to this app that the online setup cannot do. It would however open the backdoor for potential hackers to get through. The app devs did not listen to my last review re adding any important features, and therefore this app is dead in the water and is not being utilised properly. You are also not able to use this app when there are parental controls set up. No push notifications informing of anything, no way of being able to monitor bandwidth. The router I also use is a TP Link Archer C1200 Router, and there are indeed major flaws in this router maintaining a connection with our ISP (as sometimes it will just disable for a day completely, but the ISP States that everything is fine on their end!), there has not been a firmware update for like forever via the router - which goes to show the obviously non existent firmware development team for TP Link (let alone the app dev team!), plus the wifi can be very poor in parts of the house. Would Not recommend!.Version: 3.0.23
✓ HopelessI purchased AC200 Range extender and the Archer AX50 Router. The range extender keeps losing connection even though it’s only a few metres away from my modem. The Archer router won’t connect to my fibre network. No matter what I tried I could get it to connect to the internet. I tried through the tether app and my computer and no luck with either. I’ve went back to my standard Spark router.Version: 3.3.37
✓ Used to work good..Ever since my last update I can not connect to my device at all.. Might as well buy a different device now with a different brand beings I can’t use the app for it to control anything...Version: 3.4.26
✓ If it ain’t broke, don’t fix itLatest update promised bug fixes. Unfortunately what they meant by bug fixes is to drop support for various devices that used to work prior to update and route you over to the website which appears to be broken..Version: 3.4.24
✓ No goodApp locks when adding a device to the parental control then the whole thing locks up an I can’t seem to finish why does this happen.Version: 3.5.0
✓ Needs landscape mode and advanced settingsI am configuring my wifi using a spreadsheet of all of my MAC addresses, another spreadsheet with a wifi signal heat map of locations all around my house, and the TP-Link Tether app. However, I am doing so on an iPad Pro with a smart keyboard attached, in landscape mode. This app only runs in portrait mode, which is sideways from my keyboard. This is unacceptable. Also, where are the advanced settings? Since this is the only way to administer the device without performing web browser voodoo, this device threatens the security of my primary router by not allowing me to enable MAC address filtering. I just don’t understand how this thoughtless app landed in the App Store and on my device without more careful consideration of your responsibilities. I will most likely have to give up on this device and return it..Version: 4.2.4
✓ Started off well…..Installed it and all went well for my iPhone 8+. Later in the day I was unable to get my password recognised for the higher dual band frequencies The pass number just changed spontaneously for the 5 GHz frequency with a very long number which I entered by copying and pasting (far too long to copy manually!) Now it seems to work for my phone….but no longer for my wife’s Nokia. Still trying to resolve problem but terribly frustrating! Never had this issue with previous Belkin N600 extender!.Version: 3.4.36
✓ No signal strength or network monitorAs title suggests as an app it just mirrors some of the web gui which is ok but please add add a signal strength meter to help with placement of the router and especially for connecting lte / 3g external antennas. This would take the app to another level. Also signing up for an id doesn't add any extra / more features as you advertise just seems like a way for you to get more personal info. Just use the app without the login it works fine..Version: 3.4.28
✓ Worst appIt has no parental controls that actually work! Block means nothing. It is a nightmare to manage the network when it does not do what it is saying it is supposed to do. I tried the pro, no difference, i refuse to pay for basic functionality. Not worth it, it was a waste of money. They used to have much better software, all the new ones are junk. Time to switch to another brand..Version: 3.7.0
✓ Still tryingI’m still trying to make the RE505X extender function. All the indications through the Tether app say it’s connected except for one thing. There’s a red dot on the main Netwerk icon when I first connect to the extender. Whenever I try to use the extended networks, I am told it is not connected to the Internet. My main router is a Netgear AC 1900 and I can connect to it from a distance away and get Internet so the blockage is with the Tether app controlled IP link extender. I get occasional emails asking me if I followed the advice of the last email. I have it but there’s no change in the operation of the extender. And then a few days later I’ll get another email asking me if I’ve done what was asked in the last email. The last email was asking if I had followed the advice of the last email. So far this is an unbroken chain. I never get advice or suggestions on how to make this thing work. I’m only asked if I followed the advice. I definitely would not recommend anything that requires the Tether app..Version: 4.1.11
✓ No dark theme + SubscriptionsI have to pay for certain features after paying for a wifi router in the first place, and yet on top of that, has no dark theme so my eyes don’t have to put up with the suffering late at night. Very bare minimum….Version: 4.4.25
✓ It’s nice but has some bugs…I’ll start by saying I’ve been using this app for a few years now and it’s been fine. Not amazing or like revolutionary, but sufficient. I just hopped on to do a network reboot and realized I hadn’t set up new device connection alerts or known device connection alerts. All seemed to go well as I set up different alerts for a few devices, until I left the app, went to another app and then returned to the Tether app. Now all devices in the alert list show as an asterisk. If one of them disconnects or connects, I get an alert for that device. That’s great - but in the list itself, if I wanted to modify any device, I’ll never know which device I’m actually modifying because it doesn’t show the MAC address either. Maybe fix that?.Version: 3.8.0
✓ Slow speed relayOnly getting 1/4-1/2 speed or less from main modem. This is a small house. Kind of useless. Rarely use it as main modem provides me with better results at a distance. This was supposed to boost or give me access to same speed as main modem. Have reset a number of times always same results..Version: 3.3.16
✓ Forced to create an online account to manage your local device...So, here is a gem these geniuses didn’t think about. You are there, looking at your router as you need to check why your internet is down, fish out your iPad to tether your router and now, you are requested to create an online account to be able to use the app... on the flipping device you are trying to connect to the internet. Probably this was some kind of senior marketing manager thinking “I got the perfect way to increase our reach ability and user engagement, let flipping force them to sign up to use any of our devices that are meant to be providing internet. HaHaHa marvellous idea! What a big dock head am I !HaHaHa! I swear there is zero reasons I can think off to buy one of your devices in the future. Great way of shooting yourselves in the foot I hope whoever came up with this outstanding idea will be looking for an outstanding place to work when you realise the f-up you just made.Version: 3.3.16
✓ App always gets timed out before finishingThe app always has a “timed out” error message during the setup process. It find the router through Bluetooth, but once you select it, the app eventually times out on every attempt. I had to set my router up using the Ethernet method because I couldn’t get the app to work. Once inside the browser based setup, the password that I set for the device had been changed by the app, so you can’t use the default password to get in. All of the network Wi-Fi bands will still have the default password until they are changed manually in the browser interface. This app is worthless, so I plan to delete it immediately. Buyers should just make sure that they have a laptop with an Ethernet port and an Ethernet cable nearby, as the app is useless and will just waste their time..Version: 3.8.0
✓ Average at bestAverage connection keeps telling me I have a bad connection even when it’s 4 meters away probably going to take it back for another brand.Version: 3.3.37
✓ FirmwareWhen are you going to update the firmware for wdr4900 so it will work with the updated app?.Version: 2.0.0
✓ Another poor tp-link productTp-link are very good at producing what seem slick products and guides BUT when things don’t go quite right then getting things sorted can be a nightmare and support/guides are poor quality That said once you get their products working they work well so once the network is up and running don’t mess with it or turn things off or add to it without preparing for a repeat of the setting up issues - you will need lots of patience Basically good technology poor guides and support, website is not much better Try finding the Tether app download or guides on their website.Version: 3.1.3
✓ Tether vs old Deco appHomeshield pro is now a paid for solution. The old tplink Deco app did much the same but was free. Thus the expectation is much higher now. It takes too long to block or extend user access due to need to login and wait for user profiles to load. This is a big area of usage. In addition the UX for giving more time is confusing and not granular enough in time periods. In short the software needs another six months to a year to improve with user feedback. If this happens it will be great. Similar situation to the original deco tplink app..Version: 4.2.4
✓ Forcing you to registerTo use my own device I have to register. What a cheap move..Version: 3.3.16
✓ Room for improvementNot controlling router precisely: not all devices can be seen in Clients section, also Block function does not work properly..Version: 3.3.33
✓ Fails more than it succeedsBought the router to take advantage f the parental controls, especially through this app while I’m away from home. Connection is patchy at best, it fails to either log in or successfully access controls far more often than it succeeds. Have had more episodes than I can remember where I’ve tried to log in and alter/switch in/switch off parental control settings remotely only for that to fail to connect to the router itself or fail to access the individual parental control menus. Disappointing.Version: 3.8.61
✓ Bad update!Everything working well until this update. Can’t find my extender and now my extender can’t find my router. Well done!.Version: 3.2.6
✓ Mr UnhappyHave no idea if this app is good because it doesn’t support my modem wifi router - Archer VR1600v. Why can’t this be supported in this app. It only works through a web browser. Doesn’t matter if it’s old or not. Why should I have to buy a new Router just so I can use it in the app? Come TP-Link … it seriously isn’t that hard … is it?.Version: 4.1.34
✓ MisdirectingTransparency is not there in the current state of the app. Having the app constantly update, log me out, and force me to manually factory reset my link is a nuisance. I wouldn’t have a problem if they marketed this as a cheap, temporary solution to a problem. However I thought this was a high quality product, and spent money only to be disappointed. If you need a quick solution to an internet issue, use this while you save up enough to buy something worthwhile..Version: 4.5.4
✓ Struggles to recognize its own deviceDifference between your Tether app and TP Link passwords? Stupid instructions telling me to reset the router to reset pw and oops, now no internet. Where to go back to my chosen pw... all this to try to measure the wifi speed of the router since it must be throttling down my Comcast new modem speed by 1/4!. A 400 speed plan gets me 100 download speed on your pretty new router. And customer support...where are you? NO INTERNET FOR YOUR FREAKING ONLINE CHAT SO SHUT UP ABOUT IT. Pick up the call. OLDER Ah, you don’t know if tether supports a tp-link router I had it linked to before? Just because I had to reset it up? So now the message is it is an unknown device it might not work with it? Can’t your software play nice with your own HW router for crying out loud?.Version: 3.8.61
✓ Unnecessary updateThe latest update made the app unusable unless you sign up for a TP Link account, which was not previously necessary for use of my router or the app. Not happy with the collection of personal information and the default option when signing up is set up for marketing spam. Did this app turn AdWare overnight?.Version: 3.3.16
✓ Needs featuresGreat app but pity it’s doesn’t work when using prenatal controls! It’s got all the settings you could want for timing when kids can and can’t use the net then simply doesn’t block them at the block time specified and I have to manually do it! Omg how hard is it really. Plus the timings for weekends and weekdays are messed up and don’t work also so again I have to manually block kids and reset times manually every week! Please sort it out for goodness sake! Just have the app block and unblock devices on the set timer instead of trying and failing to just block internet access. So very frustrating and such a simple fix!.Version: 3.2.2
✓ Account required?I purchased a Mesh Wi-Fi Extender and went to set it up so I could access my network throughout my house but I open the app and cannot do anything without an account. Why is it necessary to have an account to implement a device into my local network? I know that D-Link product equivalents do not require accounts. I'll be exchanging this for a D-Link this evening..Version: 4.4.25
✓ Difficult to setupNot sure about ANYTHING with this App; it keeps pulling me into further setup procedures when I thought I was all done.? This is the third brand of Extender I’ve tried; why is the Setup SO effing complicated and unclear? What is wrong with you people? Have you no boundaries and no requirements? If, in my work, I created equipment like you do I’d be in jail. I think you are designing for yourselves and not your customers; you’re forcing us into your language and your level of digital/computer skills - you assume we will make the right decisions with the numerous ambiguous/unscripted choice steps that are thrown up. No! Bad dog! Bad programming. Stop assuming and start serving..Version: 3.7.0
✓ Poorly thought out password systemYou may wonder why you can’t log in to your router. Turns out the long password you set via a browser actually gets trimmed off at 15 characters. So you can log in via the browser, but then you’ll be pulling your hair out with this app wondering why the same password from the same password manager doesn’t work. The phone sends the full password, larger than 15 chars, deemed incorrect. The browser only accepts the first 15 characters. Companies dealing with networking infrastructure should know better..Version: 3.4.43
✓ Connection keeps losing, i don’t recommend itIt doesn’t keep the connection consistent and connected to a basic google mini speaker or doorbell, however in the app it shows the connection is strong and extender location is perfect but ….Version: 4.4.25
✓ Tether v 3.3.14 Update to 3.3.16Update #2: iPad version 3.3.37 still requires a cloud account. Lose two ⭐️s. 👎 Update: TP-Link updated the app and made cloud account registration optional again. 👍 ⚠️ On startup you will see the cloud account login screen. 👎 Select “Sign Up” and on the sign-up page select “Skip.” The app will then operate as it did before v 3.3.14. Revising rating from 1 to 4. Lose a ⭐️ for unclear startup page. The cloud account requirement in Tether v 3.3.14 is unwelcome and has no purpose other than for marketing. To Apple: require that TP-Link either make its cloud registration voluntary, as in earlier versions, or provide Sign On With Apple. Update #3 Well we’re back to this again. With the update to 4.0.5 someone forgot to put the “Skip” control on the sign-up page. 👎 Lose another ⭐️ for continuing to try and force consumers to enroll in a cloud account in order to manage a small local network..Version: 4.0.5
✓ Dodgy appThe forgot option didn’t work, dodgy app.Version: 3.4.41
✓ 5G supportI have got a wifi extender device but it doesn’t support the 5G network. I really wanted to extend 5G wifi network. Please help. Device Model: TL-WA855RE.Version: 4.2.23
✓ Parental Controls Not WorkingI bought a specific TP-Link router times 3 to have control over my children’s screen time at the touch of my phone. Everything worked great for a couple months until last update when parental controls went kaput. I have spend nearly $600 to have this control and be a responsible parent. I have turned the bug in multiple times and was not helped once. The answer from the tech support is find a phone that didn’t update and use it until we can release a bug fix. Well no dice. On iPhone 11 Pro Max, iPhone XR, iPhone 7 Plus, and iPhone 6S the same bug exists. You can hit the up address directly and access parental controls that way but that is cumbersome, time consuming, and not at the touch of an app. If on Apple devices and wanting to use parental controls, don’t bother with this app..Version: 3.4.41
✓ Works pretty well most of the timeI’ve had this extender for nearly 6 month and it’s has been doing pretty good until a few weeks ago. I use the extender to boost the rang from my hub into my bedroom for my pc. Now every single day I have to factory reset it just so I can get online. It does boost the range quite a decent bit but it Also drops your speeds down a bit. Good for doing work but not that good for gaming..Version: 3.8.61
✓ Limited functionalityDoesn’t recognise my eap. So not worth it..Version: 3.4.5
✓ Works if you’re lucky90% of the time won’t tether, won’t let you do anything. Have tried everything we can to get our TL-WA850RE to connect. It will connect for about 5min then drop out again. Says it has full signal but won’t stay connected. I have been trying for the last 18mths to get it to work even slightly. I can’t work from home without the extender as the nbn box was put in the shed by the previous owner and we are only renting. So extenders is what we are relying on. Was told tp link was better than dlink and so we went with this. I can’t afford the $600+ to move the nbn box either..Version: 3.3.37
✓ Not as good as we thoughtWe bought a set of cameras for the house and when we bought them we new we needed an extender to work the wireless cameras we bought I set it up from the start as it says in the manual. The extender has been offline with our wifi more than its been online this makes it so frustrating as we can’t see through our cameras..Version: 3.5.0
✓ App crashesApp crashes every time I try to connect it to a range extender so I am unable to use it!.Version: 3.5.3
✓ Ok app when it worksLike some have said, my Archer C9 router will be working perfectly fine. The issue is that it seems like every few days (or every week or so), connectivity to this app, and the local website for that matter, will not work. You will still have internet at your place, you just can't manage it. The only way to remedy this is to reboot the router (short network outage) to regain access. I have made sure I was on the latest firmware and the issue still persists. Again, I love the router and everything about it, but something like this happening constantly is a turn off when thinking of when I want to upgrade routers in the future if it doesn't get fixed..Version: 2.11.1
✓ Functional but very SLOWI like this app. I wish it duplicated the web console ‘advanced’ features much more comprehensively. But it’s designed for inexperienced consumers, so I get it. The biggest issue I have, and the reason why I don’t expect to be using it unfortunately, is that compared to often-laggy web admin console, the lag in this app is actually significantly worse. I had really hoped for the opposite: that by removing the overhead of the web server processing on the router, the app would offer a more direct path to update settings in the router. But sadly no. In particular, every time I save a settings update, it displays a ‘waiting/loading’ popup spinner, which freezes-up and spins forever. The workaround is to close the Tether app from the app switcher, after each settings ‘save’, and then restart the app to continue changing other settings etc. But it’s a really, really, really annoying workaround!!...Version: 3.3.16
✓ Terrible AppDo not waste your time it’s a broken app with unbelievably useless support. Not recommended for anyone!!.Version: 3.1.9
✓ Could be so much betterIt’s easy to set up and mostly user friendly. Wifi Detective in the Tether Lab displays fewer clients than the page for my router and it identifies so few clients with the majority just listed as “generic” and there’s no way to identify each one when you’ve a lot of lights and other smart devices on the network. Finally, it shows my phone as being a wired connection when it’s definitely not. I don’t pretend to be a technical person (I have networked my own home and utilise every resource available on my children’s devices as well as my home network to monitor and regulate their internet exposure so I’m not a total idiot, I hope) so I’ve no idea how difficult it would be to fix the issues above, I just wish I could label all of the clients to ensure everything is working as it should be and be confident nothing is hijacking my connection for other purposes..Version: 4.3.9
✓ Better than some but missing features the web page version hasIt’s really rather annoying that the router I own keeps pushing this app. If anything has changed connection wise, the web page changes to this you should use tether app and nothing else. Then the tether app can log into the device, but you can’t see information you are looking for, like what the current wan ip address is to see if it’s no longer configured properly. There are a bunch of other features that logging in through the local ip address in a web page has, that the app either doesn’t or has buried in a different location. Of course the “use tether” web page presents it like tether will have more features than logging in through a web browser, that just isn’t the case at all and is quite the opposite..Version: 4.1.34
✓ Shocking very badI purchased the ac2600 extender and it worked for all of two mins and the software was so bad I could not even connect using the app on my iPhone and mac2 A horrible experience and my money was stolen. Tried getting online support and it never happened. Not happy and all family and friends and work colleagues will feel the same.Version: 3.8.63
✓ No Device - Cannot deleteI replaced my extender to a different TP model due to a fault just after purchase. The extender was returned to vendor but it is impossible to delete it from “ MyDevices” unless you log in to the device, which, when you no longer have it, is impossible. After countless emails to support, I still cannot remove it from my account and neither could they and the emails just stopped My new extender is excellent but TP support is useless.Version: 3.6.2
✓ Update created a new errorI’ve been using my TP link for 4 years it’s been on average a good device but all of a sudden it stoped working and I’ve had to reset my device little did I know by doing this I’ve just discontinued it as the device won’t even be recognised after the update. What I mean is my phone won’t even find the TP link hotspot I’ve reset it 4 times and nothing changes Not happy!.Version: 3.4.26
✓ Fails to connectPersistently fails to locate or identify device despite having an active wifi connection with the device. Connecting by browser on my PC works fine. Useless..Version: 3.4.8
✓ Why does this latest version require a TP-Link account?No complaints with previous versions but this latest version unnecessarily requires signing up for an account to use it. Is that a “bug fix” or is it a “stability improvement”? Guess I won’t be using this app anymore until they remove this useless requirement..Version: 3.3.14
✓ Ideas for improvementsThis basic App works ok but provides minimal features and it would be nice to implement more features to make it more useful, here are some ideals; - Ability to monitor period usage per device - Sorting/Grouping the device list - Add option to specify smart home devices with suitable icons and add ‘Other’ as a device type Get rid of the annoying message ‘the device is not bound to any tplink id’.Version: 2.13.15
✓ Does not do as well as the packaging says selling it.It was not that straight forward to set up, well not for me being dyslexic & once I did get it connected, it does not connect to my PlayStation 4 & never will & every time my iPhone or iPad screen turn off I have to re-login to the extender & I know that should not happen. All I wanted was an internet booster to give me a longer range of reception for all my Wi-Fi devices as I have to leave my router in my bedroom & not in my lounge as that’s where the phone line is & being a ground floor flat it has thick walls to keep the other two flats on top, so that weakens the signal. £34 is a lot of money when the box sells it as great yet it is not..Version: 3.4.44
✓ AD7200 ~ TetherI don’t know why but this software forgets my white-list and waits until I reboot to recognize devices on 5 GHz. The ones constantly streaming don’t have a problem staying connected. 60 GHz doesn’t connect to any common device on the market (yet). My ISP or the AD7200 is dripping 2.4 GHz and unusable. It’s in a central location and not heated. This app doesn’t give you full access to the (other) things that matter; logs & white-list (Client List). Yes, PSK’s are crucial to security too and offer that control in-app now. Yes, the interface is easy to use. The ability to change each icon on your client list is helpful in remembering devices purpose. For full functionality, this app is not needed after setting up your hardware. Go to their website/router address instead. 我不知道为什么，但这个软件忘记了我的白名单并等到我重新启动才能识别 5 GHz 的设备。 那些不断流媒体的人保持连接没有问题。 60 GHz 尚未连接到市场上的任何常见设备。 我的 ISP 或 AD7200 下降到 2.4 GHz 并且无法使用。 它位于中心位置，不加热。 这个应用程序不会让您完全访问（其他）重要的事情； 日志和白名单（客户名单）。 是的，PSK 对安全性也至关重要，现在可以在应用程序内提供这种控制。 是的，该界面易于使用。 更改客户端列表中每个图标的能力有助于记住设备用途。 要获得完整功能，设置硬件后不需要此应用程序。 而是转到他们的网站/路由器地址。.Version: 3.6.2
✓ Very disappointingIt was super easy to set up, perfect for what I needed, was very happy with it! But after only a few weeks, after no problems at all, it suddenly dropped out and nothing I tried would fix it. No support by phone, and the online tech support was completely useless. Kept asking the same questions like they weren’t paying attention to my responses and when their few suggestions didn’t work they seemed to give up. Very long response times so that the chat would time out. Extremely disappointed, it was a waste of money..Version: 3.3.37
✓ Now requires TP-Link accountLatest update (May 2020) still requires users to sign up for a TP-Link account and then log in with a TP-Link ID. If TP-Link actually provided some decent justification for the account requirement, I’d probably be okay with it. But the lack of communication and transparency is disappointing. _____ [original review] Hey TP-Link, no idea when this change occurred but I used to just open the app and have access to my router’s settings. Now whenever I open the app, a log in screen appears — and not the router’s log in screen, but rather a generic “TP-Link ID” log in screen. What benefit does the requirement to have a TP-Link account offer? I guess I won’t be using the app anymore... Please consider removing this hurdle. I’ll still give the app 2 stars given that — account requirement aside — it was/is quite useful!.Version: 3.3.33
✓ Parental Controls doesn’t work rightI’d like to see a way to add a bulk list of blocked websites to the parental control profiles (instead of one by one) and to be able to add new devices to those profiles after they have been initially created. I created a profile in parental controls w/2 devices. When I tried to add more devices to that profile, I was not able to. All the devices were selected, not allowing me to unselect any of them. I figured I’d add them all, then remove the devices not intended for that profile. But when I tapped done, NONE of the devices were added to the profile, even though they were all selected. Having 4 children, constantly online due to school, homework and socializing, it’s very important to be able to block many unsuitable sites on their devices and those of friends who come by. It’s not useful to have to create a new profile for each new devices. Especially when that profile includes over 20 blocked websites. Please fix this problem. Thanks..Version: 3.4.26
✓ One of the worstI don’t think I’ve ever come across an App that’s slower, has less function and is so bewildering. It lacks function across most of the devices it is supposed to work with - I.e. routers and range extenders, its interaction with the devices is agonisingly slow, it fails to provide you with access to the same function as the web interface, which is also very difficult to use and it has the agonisingly stupid approach of banning you from using the system after 5 attempts and delaying further use for 10 minutes - try using this to resolve problems! The developers need to sit down with the average man in the street and see how difficult their app is to use - I would rate it 0 out of 10..Version: 4.4.25
✓ Very poor instructions.Not easy to set up, takes for ever as an extender no clear instructions and no help. I still can’t set it up as a access point via Ethernet. Should be a lot easier at this price point and help via support should be accessible. If you want frustration buy this product!.Version: 3.8.0
✓ Very FrustratingFor the most part the app is easy to use and self explanatory. However, I am unable to manage clients because the app continually says “no clients” when we have active devices running on the wifi (macbook, playstations etc.). If it does generate the list of clients I have about 5 second before it “times out” or it will say it “can’t connect” giving me an option to Cancel or Retry which send me right back to my router device. A constant vicious circle. I am extremely frustrated because I want to label devices to do parental controls which, BTW, is the same type of Limbo. I have power-cycled my modem and router as well as deleted and reinstalled the app. I am just stunned that the app is not working at top notch..Version: 3.7.0
✓ App is Buggy, limited features, frequent crashesHomeshield can only be setup through the app, but it’s very buggy. Constantly crashes when attempting to view reports. Device monitoring is limited and shows inaccurate data, doesn’t actually show top visited sites or accurate online time for most days. Usage time is usually off as a result so good luck limiting network access for kids or whatever. Almost no functionality for configuring Wi-Fi settings from the app, requires you to setup most features via a desktop web interface. Device names are often missing or inaccurate making it difficult to identify connected devices, there should be an option to label devices or rename device names associated with MAC addresses. This is also a problem in the desktop web ui too. Setting up the router was actually very time consuming via the app with a lot of false starts. Also no dark mode, so be prepared for your eyes to be blinded at night. I probably wouldn’t bother with the app, just use the desktop local web ui to setup and manage the router. TPLink Router seems good though. Wish the app was modernized and more feature rich..Version: 3.5.3
✓ Limited1. You need a tplink online account to be able to log into this app to be able to connect to your device. So if your device isn’t already on the internet you can’t use it. You can create an account from your mobile though. 2. Very limited functionality. Okay for the basics, anything more detailed you’ll need to log into your device through the web admin portal. 3. Does not work if your device is set up as an access point rather than a router. 4. App only works in portrait mode on iPad, so your can’t use it with a folio or a smart keyboard or a magic keyboard etc..Version: 3.5.3
✓ Works well but needs workAs a parent of a 13-year-old, tech savvy teenager, I find this app to be useful with parental controls, however with technology changing constantly it needs to catch up. Devices are now coming with a standard setting which changes the MAC address for that device whenever connecting to a specific network. There isn’t a feature on this router to automatically detect a device of the same name, and merge it with a child profile which has downtime and limited time settings. There also isn’t a way to delete old devices that have been identified in the past, which causes there to be many devices of the same name showing as devices to add or delete from a child’s profile. This is quite confusing. There should also be a way to go into a specific device client connected, and see reports on the app of time spent online and browsing history..Version: 3.4.28
✓ Login now requiredThe latest update requires you to have a TP-Link Account to connect to the router. This wasn’t required previously and I was perfectly happy with the functionality of the app otherwise - in fact it was very polished compared to some other router interfaces I have used. 1 star now because I won’t create a TP-link account that I dont need and don’t want the features associated with it..Version: 3.3.16
✓ AnnoyedThe router I have which is AX50 keeps dropping connection saying it’s unplugged when it’s not unplugged It’s getting annoying.Version: 3.4.14
✓ Great Capabilities, Difficult to useI really like the design and layout of this app, but don’t know why it seems to be constantly resetting or refreshing, losing any progress I made while I am trying to change a setting or view a report, I get sent back to the beginning again, to try to navigate to the setting I was trying to edit again. Each step seems to take a while to load as well. This happens even more from my browser based attempts to edit settings, so perhaps this all doesn’t have to do with the app itself, but the software running on the router, or relayed through the tp-link website and interface..Version: 3.7.0
✓ FacileOui il faut juste suivre les instructions..Version: 4.5.11
✓ NuisanceTrying to set up the extender and it just makes me want to cry. Please do better, simplify as much as possible the steps to follow and please make it user friendly considering that not everyone is tech savvy or understands very well how everything works. That said, I followed the instructions to the letter and still cannot connect the extender and now I have to reset and try to repeat everything again. It is so time consuming and it’s needed for work and there isn’t a good connection where I am as the area covered it quite big..Version: 3.5.3
✓ One little thing.Overall I like the convenience of this app BUT you cannot set the time from it and if you use the schedule power off function after setting the time via the web portal you are back to square one and the year 2020. Also happens if there is a power outage of course. One little thing to fix. Thanks..Version: 4.3.25
✓ Extremely basic app, good for non-tech peopleThe app is helpful for people who do not come from a tech background. Tether makes it extremely easy for the mass to manage their router setup and network access management via a decent UI. The diagnostic feature helps identify whether the ISP is the problem or the particles device is having problems accessing internet. What I particularly was looking for is in-depth diagnostics which would tell how much of network bandwidth is being used by each client. This is particularly useful in situations where you struggle to identify which device out of 10 connected is hogging the bandwidth. Overall worth of this in my opinion is 2/5 stars. That does not mean it is not useful. For most folks it will be a pleasant way of managing the router and access. But I anticipate much more features to be exposed through this..Version: 3.2.5
✓ Needs improvementI have two devices on tether, a router and an extender. The extender works fine but most of the time the router shows as an unknown device. Occasionally the app does show the router and it’s great that I can control the devices attached to it but the next time I open the app it shows as an unknown device again. I did try contacting support but didn’t get a reply so I must say tp support is very poor. To sum up, it’s great when it works but for me it doesn’t more often than not..Version: 3.3.16
✓ Don’t update your firmwareIf you want to carry on using this app. It’s all over the forums. Can’t login into tether after a firmware upgrade. The forum moderators trot out the usual rubbish, try a different browser is your caps lock on, is your password correct, well I know what the password was, it’s in my keychain on my iPhone. The web interface works. There’s a bug they know it and just re paste the same nonsense. The fix is to fo a factory reset. This is on top of the 2.4ghz Wi-fi going awol every day which is also all over the forums. Going back to my homehub 6. If this were an isp issued device they would go out of business. Do yourself a favour a steer well clear. £170 and it’s going back today. Never ever again. Joke. Archer 2800, and I’m a certified purchaser on Currys. Good day..Version: 3.4.24
✓ Extender Device is HorribleCountless times i have had to restart and reset my wifi extended just in order for it to work for a day or two. The wifi it is extending is working perfectly within its range but the wifi extender fails to provide a dependable wifi connection. Would not recommend for purchase to anyone, severly disappointed in this product 👎.Version: 3.4.43
✓ Can’t set date n timeThis app works well except it cannot set date and time. Its permanently on jan 1, 2020. And its about 10 hours out when i set my locality. Even if i change the locality to Rangoon which is “close enough” time, a reboot sets the time back as it was (but not the locality, oddly). If only it were possible to set a manual date and time, i could use the power saving sleep settings easily..Version: 3.5.3
✓ It stinks. Very hard to set up & use. Information or manual is poor.See title.Version: 3.7.0
✓ The whole get your information at all cost again.Had my fill with this shenanigans. The constant update app require account and then remove update and not require account and pull the same thing again. I am tired of the circles they keep going in trying to get everyone to create an account. Normally you are forced to when you buy their mesh system but with other systems that came before it, one should still be able to manage it. So why should I create an account for something I could manage for years with the app with no account on my own local network in my own home? Do you pay my internet bill to monitor my traffic and get advertising data? This B.S. to try and bundle stuff to sell you why also uploading telemetry and other data to their services about you won’t happen here. Will go out and pull the trigger on the Asus that will hold me over to proper Wi-Fi 7s coming out. But make no mistake, it’s the end of tp-link for me. Scummy practices like this is flat out annoying..Version: 4.0.5
✓ Great for initial setup but lacking in network managementFirst, I really enjoy the router and the initial setup with this app. The setup was very easy—set up an account, network name, & password. For most things beyond that (including any “advanced” network setup), this app isn’t so great. For example, if you want to change the DNS settings or port-forwarding, that’s only through the web interface. This app is limited to seeing what’s connected, sharing your password, and rebooting the router. It’s good at doing that; I just wish the marketing about what the app is for was more clear. There are also some other minor issues that keep the app from functioning as intended. It only connected to my router locally the first time. Now it always connects to it as a “cloud device” and takes several seconds and network requests to load anything. It also hardly ever keeps my session, so I have to log in basically every time. Finally, sometimes it loses my session when I’m in the middle of rebooting the router so I need to wait on the router, login to the app, then connect to the router again. It’s not terrible but is basically always smoother to do through the web interface..Version: 3.1.14
✓ Dumb as a brickEvery update the app and the router interface becomes more & more dumbed down. I used to be able to manage network devices down to the minute and choose the time my kids’ devices shut down for the night. Now, I can only choose hour increments. There is also no longer an option to choose what bandwidth and amount of data to assign to particular devices. It’s either a priority device or not - on or off. It’s completely bricked this router for my needs and I’m disgusted with how dumbed down they’ve made it. I’ll never buy another TP-Link device after using this one for a couple years and it becoming worse over time. I highly recommend buying a gaming router such as Netgear if you have any network knowledge whatsoever. This one is for morons..Version: 4.0.7
✓ Router plus Wi-Fi extender equals problemsDoesn’t work as it should when you try to use One Mesh (highly recommended by this company) the only help you get from them is 20 pages of possible ways of resolving issues. Laugh! It all worked fine at the beginning before they updated firmware. Now I can throw out range extender as it doesn’t work. Stupid is to release firmware that ruins perfectly working router. Makes me think if anyone checks it before releasing?! Obviously NOT. Don’t buy this crap unless you bored and want to spend hours on sorting issues..Version: 4.2.4
✓ Terrible integration with iPad!!!When I am on my home network, I use my iPad for all of my networking activities. I, like many iPad users, have a keyboard/touchpad case that allows my iPad to be used like a laptop with the iPad positioned in a landscape (widescreen) position. Since iOS 13, the iPad allowed the use of Bluetooth mice and keyboards in an effort to allow users the option to use as a laptop. I find it truly shocking that TP-Link, a company that presents themselves and their products as being for the home networking user, has failed to integrate their flagship app to be used on iPads with keyboard/touchpad cases without having to awkwardly turn sideways with the keyboard positioned vertically to use! What a disappointment! After all the work done to build this app, why would they not put in the minimal additional effort to allow that functionality that would benefit so many of their users?.Version: 3.4.28
✓ Too BasicThe app is basic and does all it needs to do. I’m not impressed by the fact that on various pages it openly shows my wifi password to anyone who cares to open the app. Don’t know who writes your programs but hiding passwords is programming 101..Version: 4.2.42
✓ Room for improvementThe app is good but there is issues with mesh devices showing wire connections and sometimes other devices don’t show when connected to mesh device (mainly wire connections) Even if I turn dhcp off and manually assign ip with the mesh on it’s own static ip devices simply don’t show up or show up once than never show up again. (Specifically the wired connections but also when you have other devices connected to mesh it says it’s the same ip as the mesh device, even tho it has been assigned it’s own IP and is showing its own IP address) This is more of a visual problem as the devices ARE working. This is a visual glitch where you can not see the wired connections to the mesh device since the last firmware update but they are connected and working… There needs to be a fix for mesh devices showing as the same ip as the mesh extender despite having its own IP assigned, maybe there is also a dhcp problem with the mesh..Version: 4.3.10
✓ Better options out there.Have had tether for a while with several tp link devices just tried to connect up extenders via a mesh router and conclude the customer service forum and off shoot are a waste of time and space. The app seriously needs development and more sustainable back up. To say I am disappointed is an understatement. A colleague has shown me his outdoor set up(mesh) and it exceeds anything tp link has and the back up to go with it and cheaper. Better options out there!.Version: 4.0.7
✓ Bad productIt doesn’t work they even make your problem bigger as I was trying to connect my extender to the wifi and it didn’t work, in top of that I had to delete the app in order to connect to my normal wifi!!!! What type of app is this? Are they trying to hack you or smt like that? Won’t buy again thanks..Version: 4.3.10
✓ Does show all the devices connected to the routerI have made sure I am using the latest version of this app, but it is still missing devices that are connected to the router but not shown in the Client list. The main issue appears to be associated with Devices what are connected to the TP Link Power line product and should show up under the Wired connection list but they do not Come on TP Link fix this annoying but seemingly simple issue.Version: 3.8.61
✓ Very basic app not worth itThe app is so basic you actually get more info from the router display lights. The app is basically stuck in basic mode. If you log into the router using the IP address then you can use the same basic mode as select advanced and actually do stuff such as see you SIM card network connectivity. It’s just too basic to waste your time. Well unless you just want to change your wireless network name or password. A whole app just for that. Even then it does not always work, even though it says that it has..Version: 3.5.0
✓ BrokenDoesn't seem to block clients anymore. As reported by others, has trouble connecting to routers, having to try logging in several times before it will allow access. Try getting the current functionality to work better before trying to add new features..Version: 3.1.3
✓ The Website is a complete messWhile I do appreciate the solid WiFi performance, navigating the website is a nightmare. 100% nightmare. There’s nothing user friendly about it, changing payment methods isn’t easy at all. First you have to find the option, then you have to figure out if it saved the new method and then figure out how to use it to pay your bill. You get notifications that you have a bill but then interpreting the charges, let alone the total amount due then selecting your new payment method creates positively stroke inducing rage. It takes more time just figuring out all the technical jargon that doesn’t apply to you at all, than is necessary. I’ve considered switching back to normal providers just so I can interact with the user interface without my blood pressure rising by 30 points each time. PLEASE CREATE A USER FRIENDLY INTERFACE!!!.Version: 4.1.11
✓ Has gotten worse with every update!!Every update that comes through for the App and for the firmware on my router has made more and more connection issues!! Router isn’t even that old and is giving me half the speeds it gave before the last app update and firmware update!! Overpriced garbage router!! Won’t ever waste money on a TP link product with the amount of issues I have had over the less then 2 years of owning this product! Non stop connection issues, terrible wifi antennas inside especially the 2.4ghz channel which is almost useless to even use, weak signal after the last few updates on both of my 5ghz channels, even wired connection issues on my PS5 with Cat 8 cables!! Was sold a dream with this router that has more then failed to live up to its expectations of being an amazing gaming router and turned out to be the opposite producing lag issues during game play! Very inconsistent bandwidth! ISP shows full signal coming to my modem but is lost in translation after my modem!.Version: 4.2.42
✓ Dropping out of signal issuesBought this WiFi extender from tplink as I like their products and at first it worked well for a whole day. Second day there wasn’t a signal between my router and the extender. Had to master reset the extender as it wouldn’t link back up to my WiFi. After an hour of fiddling and trying what the instruction manual tells you to do it worked again but for only another day!! I have now hardwired it and still doesn’t talk to my network. This product is a pile of crap and the app isn’t worth downloading. This is the last tplink product I will ever buy..Version: 3.2.2
✓ Unnecessary Signup/login requirementDisappointed with its mandatory sign-up or login requirement. While I appreciate the convenience of router management, forcing users to create accounts feels unnecessary and inconvenient. TP-Link should reconsider this barrier to enhance the app’s accessibility and user-friendliness..Version: 4.5.11
✓ Impossible to connectSince the last update, the application can no longer connect and the loading spins indefinitely without being able to connect. I uninstalled and reinstalled the app but it still doesn't work..Version: 3.4.24
🙂 TP-Link Tether Positive Reviews
TP-Link Tether works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact TP-Link Tether.
⛔ TP-Link Tether Problems
