HOMER: Fun Learning For Kids App Negative ReviewsHomer

HOMER: Fun Learning For Kids Negative Reviews

4.4
4.44776 star

Total 144 Negative Reviews

HOMER: Fun Learning For Kids App Complaints & User Negative Comments 2023

HOMER: Fun Learning For Kids app received 144 complaints, negative comments and reviews by users. Have you ever had a bad experience using HOMER: Fun Learning For Kids? Can you share your negative thoughts about homer: fun learning for kids?

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HOMER: Fun Learning For Kids for Negative User Reviews

BuggyI wish this was better executed because the graphics are cute and my son likes the games. My first and primary gripe is how inconsistent and buggy the app is. I find myself having to restart the app a lot. Many of the activities take forever to load. The “Daily Play” is consistently a dud. It freezes when the game starts, then suddenly you hear “You did it! Wahoo!” then kicks you over to the next game where it does the exact same thing! I notice that Social & Emotional Learning (SEL) is a really big feature in these types of apps. SEL in sounds like a positive thing to teach (who doesn’t want their child to learn kindness? Or empathy?) but it has been hijacked by education ideologues intent on pushing an agenda many parents disagree with. Use this information how you want and keep your ears open..Version: 10.12.0

ConfusionIs it just me but when I uploaded this game I was really confused. My child heard all about this game and when she uploaded it and asked me to help her I didn’t know where to tap. My husband also had some trouble there is also a lot of glitches and my daughters iPad is a week new Please if your reading this fix the changes and also like me on tiktok.Version: 6.8.1

Useless app, doesn’t work and most definitely ISNT FREEDownloaded this app on the basis that it was advertised as free, yet couldn’t get past the signup page to look at the app! Shame, as my eldest who’s 4 and at school would benefit from this, but unfortunately it’s a cost I cannot afford!.Version: 6.6.2

Don't like the sign up processAfter downloading you have to sign up with an email address. THEN to get access you have to agree that you will get a month free trial and then be billed over $100 for a year's membership. You have to sign in with your Apple ID. Does this mean that unless you specifically go through the dance of cancelling before your months up you automatically get charged over $100 to your iTunes account? Incredibly expensive for an app and I'm not willing to find out....Version: 3.8.2

Don't recommendI don't recommend this at all for a app that you have to pay for to use you would expect to be able to write your daughters name my daughter has a double barrelled name and has a - sign init which I'm not allowed to use..Version: 6.8

Last update is terribleTypically love this app, however the recent update makes it feel like a waste of money. It takes 5 minutes to load open once selecting a child’s profile, and for my eldest it won’t open the next game/level so he is stuck as the levels won’t progress.Version: 6.7

What a conI just went to the trouble of downloading, selecting my child’s stage and interests for this so called free app only to find that after 30 days I will be charged per month. Stop wasting parents time!.Version: 5.10

It sucksIt’s absolutely horrible.Version: 9.1.6

Love it usuallyGreat app both my kids use and love it and I have seen an improvement in their knowledge. With that being said, for the past three months, the app has had issues with loading and saving progress. I have been in touch with the support team over this issue and they told me to uninstall and reinstall the app. If problem still presists then to log out and log back it. I have done these things multiple times and both kids have lost all of their progress. I love the app but it is not glitchy and I don't feel the need to pay for it when it isn't working properly. They can't learn from the same two levels over and over. Another minor complaint is that it is not cross-compatible among devices. My iPhone and iPad have different levels for the kids even though the account it the same..Version: 6.8.1

Crashes soo much! So annoyedGreat app! Paid so much money but crashes so much! Very annoying.Version: 10.14.0

Technical problemSo I’ve subscribed to this app for my son and recently the app seems to play up and stops loading.. please can you fix this issue.Version: 8.1.1

Too expensiveThis is an excellent app, but its just far too expensive. My daughter loves it and it was quite affordable before they hiked their prices up. I imagine they have isolated a lot of their customer base after the price hike. Such a shame!.Version: 10.2.1

Do not try thisI don’t know how Apple lets this on their App Store, it’s a complete rip-off! Downloaded the free trial knowing it was subscription based but cancelled it on the first day since my son was not interested. Then 3-4, maybe more months of getting charged $8-$9 for it wondering why but forgetting to look into it. Finally remembered but could not find any email proof that I cancelled, I then cancelled again in November (have email confirmation this time). I was then charged Dec 10 for another renewal. Now I’ll have to waste time on Apple customer service to fix this..Version: 4.21.3

Cannot talk yetHaki cannot talk yet so I downloaded homer to help then I find out it is money 💰 I don’t think 🤔 you need money to help kids learn please make it free so I can talk to my lil girl 👧 because I cannot pay 💰 for something and do not know how it works ok 👌🏾 sorry 😐 but it is still downloaded so I can wait for that update 🔐.Version: 6.7

Do not subscribeIt doesn’t say it in the description but the content ends. I subscribed for the year but my daughter finished all the learning paths in 3 months and now I’m stuck with a useless subscription. Someone should say that the content ends and the app will become useless. The dev says to just redo the content, but this is a terrible answer because kids get bored if they have to repeat!.Version: 9.0.9

Watching dots spinThe app doesn’t work, if I’m going to pay for something I expect to be able to use it! All I see is the dots spinning around. Fix this now please!.Version: 8.1.3

Good, but...My 5 year old son is enjoying this, but when watching him play the games a lot of them are repeated? I don’t know if this is meant to happen or an app error? I have the free trial which I will not renew the subscription, I’ve already cancelled it, which even though a lot of people say it’s difficult... it’s really not! Go to the homer homepage, click on your email, settings, manage subscription, cancel subscription, then at the bottom of the 5 pages it send you to just click continue, it did however give me the option to buy the app for a lower price of £29, which may change some parents minds! Not mine though! Also if you brought through iTunes you will need to cancel it through that too, which is just as easy, it gives you a link to click on and then it’s done 👍🏻 I think the basis of this app is great, but needs a bit more work, more tracking, some child and parent games? And agree with the other reviews in regards to American accent, if being sold in uk need and English accent please! I haven’t however had any issue with loading, but I use over two devices and it doesn’t seem to save from one to another, just from the last point he used it on my phone or the iPad.Version: 6.8.1

They tricked you to sign up for a yearly planDownloaded the app and signed up for free trial and they just charged you for a YEARLY plan right away after the period. I just want to get on a monthly plan and there’s no way to reverse it. Very frustrated!!!.Version: 10.10.0

Charged the card for Trial periodCan’t understand why my card was charged for a supposed to be a FREE Trial period? I have provided the details thinking the card will not be charged until 30 days trial, but you still charged me?.Version: 5.7

Bad app do not download this appI have been using it app and I can’t do anything nathing works out do not download this app.Version: 5.7

SUBSCRIPTION APPI hate apps like this that get you to fill out loads of details first and then decide to get you to subscribe. Should say at the very beginning. Ridiculous just roping people in, and for that reason 1 star. I’m sure it’s good if you wanna pay but know beforehand that you have to..Version: 9.1.0

I have paid. Required to refund before no response.I have paid and request to refund no response. I cannot log in the account. Every time login ask for payment again and again. No service at all.Version: 8.3.1

Nothing to encourage active participation; just passive viewingSuch promise, but our little one’s getting stuck with this app: I thought Homer would have a sequence that interleaved different kinds of activities - interactive and otherwise - to keep things moving along, but it’s got this “stories” and “songs” section that he found very quickly and is just sitting and watching those passively. I also had hoped that there would be a progression of activities to meet kids at the level that they are at, but the structure of the app is such that our little one is continually thrown in the deep end, doing activities well beyond his current level of understanding, and thus getting frustrated. It seems little better than Netflix at this point, as far as use of time goes. An unfortunate oversight on the part of the Homer team which seems to largely defeat the purpose of the app..Version: 10.7.1

Worst app ever!!!what a bad app 😡😠 threat!WHAT???!!! I just downloaded it but it just keeps crashing when I just downloaded it!0 stars for the app . I just downloaded it and it was just asking me for the date I was born. But I just wanted to learn ,read,play the games that’s all. BAD GAME !!!.Version: 8.1.3

They took money from me.I did not request a renewal after a year and yet they renewed it. My child did not use it and every request I made to cancel or refund was either thwarted by apple or ignored. I would like my 80 dollars back, pretty please..Version: 9.0.1

Didn’t like itIt’s expensive, if you decide to stay subscribed. Plus, some of the tasks are annoying or not very smartly developed. It didn’t keep my child’s attention that’s for sure..Version: 8.2.2

Can’t sign in without WiFiWanted to love this app-the content is great and my kids loved playing it. But it kept logging us out for no reason and wouldn’t let us sign in without being connected to the internet making it complete useless on our trips. I don’t understand why it needs to access the internet to log in or why it kept logging me out but it was so frustrating to never know if we’d get access or not. There is plenty to do in airplane mode-I tested it out beforehand to make sure, but that doesn’t matter when you can’t sign in without internet. I would love to try the app again once this is fixed, but as long as you need to be connected to WiFi to even open the app, it doesn’t work for our family..Version: 10.24.0

Not Able to Access ContentI downloaded the iPad App and subscribed via my Apple ID but even with my Apple subscription to Homer Reading I cannot access the content. 2 weeks into my free trial I am still waiting for a solution from customer service..Version: 8.2.3

Date of birthJust got the app and can’t even select 2017 for my child’s date of birth so can’t set up correctly for her.. disappointed..Version: 6.2

Inconsistent pricingEmailed them as they apparently were offering it at 7.99 but now it’s 9.99USD mind you I am Canadian. Subscription on here says $10.49 CAD so what the hell is the price? If I were them I’d offer it at whatever price I saw rather than lose a customer. Also, glitchy and repetitive..Version: 9.0

They emailed me after I cancelled the free monthThey offered the app for $0.99 per month direct from HOMER rather than the $7.99 per month subscription through Apple. Very shady. Not impressed with their lack of integrity and I won’t pay for it even at $0.99 per month. My kids like the app but it didn’t keep their attention amazingly or show a marked improvement in their literacy skills. Meh..Version: 6.1

Stop use this gameThis game is forcing you child no one here wants to be forced right.Version: 10.7.0

Dodgy businessI pain my subscription direct via Homer. My kids aren’t really interested in the app, so I cancelled the subscription. For some reason, after working through the ridiculously long unsubscribe rubbish & receiving “confirmation” that I had successfully unsubscribed, I was still subscribed to the monthly auto-renew. I found out after another notification of new charges & have just attempted to unsubscribe twice more & my account is still set to auto-renew. Be careful how you sign up to this service. There is something dodgy with their service..Version: 8.0

Do not support this app!I subscribed to this app for the trial intending to cancel my subscription before the trial period ended. I set a reminder in my phone because I knew I would forget as we all know how busy life can get with children. Meanwhile, all my reminders were unfortunately unintentionally deleted. I of coarse, forgot to unsubscribe. So what did this app do...? They changed me for a whole YEAR! I wrote them to explain what happened and stated that I had no problem paying for a month as it was my mistake, but a year is excessive! Of coarse, I go no reply to my email. I will not support this app and I will do what I can to ensure no one else does!.Version: 8.2.2

Broken cant move pass P on ios 12Tried 3 different ipads. Please fix.Version: 4.16.0

Runs sooo slowUnfortunately the app is so slow to load and then many error messages..Version: 10.5.2

App keeps logging me outThe kids love the app but I don’t. The app keeps logging me out without saving password and when I request a new password I do not get the emails. I have just received an email to unsubscribe before payment is taken for another year but I can’t even log in to cancel yearly subscription. It’s very annoying. It does this too frequently..Version: 10.2.1

RIP offMy wife downloaded this “free” app for our 2 young children. Turned out to be rubbish, she didn’t sign up to anything and the app was quickly deleted. Yet for the last god knows how many months as I can only check 90 days history, they’ve been taking £5.99 from my debit card as a continuous payment which I never agreed or signed up too! Also try finding a link to try get a refund or talk to someone, I’ll wait. Con artists..Version: 6.6.2

Duped by this unethical business!Downloaded this useless app, and they automatically charge you the highest rate without any warning after your trial period. Absolutely no notice of their charge. Will be taking legal action against this business..Version: 8.3.1

Cannot access the account.I have paid for the membership. But when I log in it brings me back to the page to pay again. I cannot go further than that. It’s so frustrating as I have paid but cannot use the app..Version: 10.9.0

Very glitchy and bad free trialApp was good when it was working but it had so many glitches, that my child got very annoyed and it made them not want use it. Also I was supposed to have a free trial for a month but a week after downloading, it wouldn’t allow me to progress and it was forcing me to pay to continue. Terrible! Would not recommend..Version: 8.3.1

DisappointedI paid for the yearly membership for my 3 yr old daughter. The app keeps crashing. It’s very frustrating for both me and my daughter. Would like a refund..Version: 10.10.1

Not workingIt’s not working and I just paid. Not worth it.Version: 6.6.2

Request for refundI cancel my subscription a month ago but this app charged my twice which is unacceptable. I haven't received any response after submitting my complaint..Version: 10.4.1

Doesn’t work regularlyWhen I can get it to actually function this is my favorite app. I have 3 1/2-year-old twins and it’s great. However we have been paying for a subscription for six months and if I can figure out how to get to the App Store I’m going to cancel it. When I open up the app to try and set it up for my kids and I go to their path way more than 50% of the time I am on able to get it to load. We have 4G service and solid Wi-Fi in our home. All of the other educational apps work fine. It seems like it would be my problem but we are having the same issue on our other iPad and with none of our other apps so I have to assume it’s Homer. I came here today to see if I needed to download a different version or update it to see if maybe that was the problem.Version: 5.5

BewareLiterally the first review I have ever written on any APP. I started a limited time offer more then a year ago, Homer offered a special price for summer months. It was great for my kids who were in preschool. When my 3 months were up so was my access to the full APP. That is what I expected. Guess What?! Auto payment wasn’t! I have been autopaying for this Homer APP that didn’t even allow me access to the full APP for over a year! Wish I could share photos (I took screenshots) on here to show you how confusing and ridiculous the cancellation process was. To cancel this membership you have to go through a complicated process to complete you cancelation. One of the last pages of cancellation I was give a choice of to give feedback about the reason for canceling. Then clicking one of two buttons. One: Keep My Membership. And two, guess what it was?! Two: Keep My Membership. I am so disappointed by they way this company chooses to treat its customers..Version: 4.15.0

Stop charging me!I have canceled and they continue to charge me! Scam..Version: 8.2.3

DOESNT WORK!Haven’t been able to use my month I paid for at all!!.Version: 10.17.0

DisappointedI have had the subscription for some time now, happy paying each month so that my child could have access to an interactive app as and when he chooses too. Some weeks he wouldn’t go onto it but I was ok with that. But I would encourage him. Most recent I cancelled the subscription, keeping in mind that the work he had achieved he could revisit. I was so annoyed and disappointed that all the activities he had previously completed he now can’t access! Purely because we cancelled the subscription. But we had rightly paid for that before hand! And now it’s not possible to access it! That’s disgusting! The past year wasted! As now all the learning journey he can’t access to refresh his mind. So wrong .. he should still be able to access the activities he has completed! I appreciate he can’t unlock new activities as the subscription is cancelled. But not to access what we have paid for is morally wrong!.Version: 8.3.1

Only good if you’re AmericanI was excited to use this app with my son, however on only the second module discovered that the fundamental differences in English and American pronunciation make this unusable in the UK..Version: 6.9

Super bad updateThey used to let u read books but now you have to pay.Version: 6.9

Charge you even when you cancel the subscriptionThey charged me $75 even tho I deleted the app as my daughter does not like it. As a single mom it’s not something I can justify when it’s not even being used.Version: 10.4.1

No diversityThere is a complete lack of diversity. There’s plenty of “majority” representation, but very little for any marginalized groups. There are significantly more talking animals than people of color and the general “holiday” section is almost completely US based or Christian holidays. Only 2 holiday videos show any diversity, for hanukkah, but it’s clear watching them that they were written by a person who has never celebrated the holiday themselves. I emailed the customer service team and was told they’re “still working” on their commitment to diversity. Still working?? This app was released in 2013, if they haven’t figured out by now how to honor that “commitment” they aren’t even trying. I also asked if there was a way to opt out of the religious content, since it’s only focused on one religion, and was told no. We cancelled because I don’t give money to companies who only pretend to care about diversity and inclusion..Version: 9.0.9

I am so annoyedI am really annoyed that you have to pay for thins my little brother go so exited to go on it but them we found out we had to pay he was so upset Please make your game not need a trial or stuff you need to pay for.Version: 6.7

This is scamI downloaded the app and spent minutes on answering many questions but the app is not even free to try.Version: 9.1.1

Not very impressivePurchased but don't think it's good enough..Version: 5.4

It’s hard to cancel membership. BewareI got the app and didn’t read the fine lines. For some reason I had difficulty creating an account. But kept giving me an error message. Yet I have been billed the whole time that I have not been able to use the app. From what I can figure, perhaps O cannot create an account because I am not the child’s parent. (I am grandma). I want to cancel but had to really look for how to do it in the fine print. First step is you have to email the support staff, which I just did. Now I’ll see what mess I have to go through to cancel. I am not very computer literate so this has not been a pleasant experience for me. I wish there was a simple cancel button to tap to cancel this membership. I guess the more complex the company can make it to cancel, the fewer people cancel and they can keep billing them. I am not pleased with this app at all..Version: 6.7

Not tailored to child’s abilities or interestsGood idea but the learning pathway isn’t tailored to the child’s abilities (which you have to enter before you can start!). The reading pathway is too easy if the child already knows the alphabet and there is no way to skip the tedious introduction to every single letter..Version: 9.0

I just wasted $79When we did the trial a while back, there was a learn to read mode that really helped my child. A couple months later I purchased a year subscription thinking that would still be there. It was there for a day or so, until what I assumed was an app update that now is completely different and useless. Now my child is bored picking out the color blue and other stuff way below her learning level. And no more reading aside for having stories read to her. She is bored now and wants to know where the words went. Now I appear to be stuck with a year of this ridiculously useless app as it looks like they don’t issue refunds. Has I known the updates would be this bad (and not including activities advertised in the app screenshots that are shared), I would have paid a year upfront..Version: 4.3.1

DodgeI paid my subscription (yearly) app stopped working after a month. I emailed for help twice. No reply Very disappointed!.Version: 8.2.2

Just realized that I have been paying a monthly fee for two months for nothingI first saw this app through a Carter’s shipment ad and installed it on my daughters iPad to try (There should be a trial period according to Carter’s ad, may be 2 or 3 months) We tried the entire day (because this would be her first app, so she insisted quite a lot) but this app was never opened so I found another one for my daughter. I had no idea how much this app or what would be the trial term, but since we tried all day that day and could not be successful, I just gave up. Today I realized that this app is making me pay a monthly fee of $9.99 since two months😳 We have never opened the app, never been able to use, even for once, and paid all those money! My suggestion to all future customers would be to go to their settings and cancel their subscriptions in case that they will face the same problem as we do. Apple chat support warned me that it is not enough to delete an app if it is a subscription even during the trial period. Sorry I am not an insider since I have never been able to use the app but I also don’t believe that I am the only person who faces a such problem so wanted to warn you all..Version: 9.0.5

Thought it was good at firstTried the app as a trail, and it worked fine , my son seemed to enjoy it . After subscribing to the app I found that I could no longer access it or the email account I used to open it with .. I had no problems with the account until I actually made the payment for it .. and I cannot use it at all .. there goes 80 dollars down the drain ....Version: 8.0

OverchargedThey offered this for CAD $79.99 per year or $9.99 per month. Eight months ago, I signed up for the annual option and was immediately charged $79.99 plus tax. They also proceeded to charge me monthly at $11.30/month. Although I have contacted them numerous times this problem has not been resolved and I’ve now paid more than $200 since November 2019..Version: 8.3.1

Wish there was a British English versionSounds great, I’m sure my kids would love it, but we live in the UK and I don’t think it’s a good idea to teach them US phonics....Version: 6.6.1

I assumed it was for British childrenI don’t think thos is any useful for Britiah parents as it teaches the alphabet way instead of letter sounds. Good up, just totally useless for us. This should be clearly stated on the description!.Version: 8.2.2

Nothing is freeThere is not single items free for kids. Try something else instead of wasting time here..Version: 9.1.3

MisleadingNot happy. Being charged $8.99 a month for this app and was happy to pay but this month I’ve been charged an additionally $13. Please sort this out..Version: 6.2.1

?We only used it for 40 mins and my son wasn’t interested so I unsubscribed but reading all the comments is scaring me I hope it’s not a scam can sumone help pls what can I do.Version: 8.3.1

UpdateGame keeps shutting down..Version: 9.0

It takes long to loadI like it but it takes so long to load 20 hours but it so good for my too children ThANK YOU HOMER.Version: 6.7

Crashing with latest updateThis app is great and my 3 year old son loves it. But with the most recent update it crashes after being open for a few minutes. I think I will cancel the £10 a month subscription until this is resolved because at the moment it’s unusable (I use a iPhone XR on latest OS)..Version: 9.0

AnnoyedIm in Australia so i paid $104 for a year membership and im having problems, it has once again lost my log in and just keeps saying start ur free trial. I need help because my ipad has for some reason lost my details for the game, either help me get it back or refund my money!.Version: 6.5.1

How do I cancel!!??Can’t seem to get this overpriced app cancelled! I don’t want it!.Version: 6.0

Could be good ...The basis of it is a good idea and would be great but when you’re English learning phonics, learning American isn’t helpful! I looked but I couldn’t find away to change language so I assume you can’t so have had to cancel the subscription because of that..Version: 6.3

Garbage AppMy son is so disappointed on this app. This app keep crashing anc we keep on getting black screen! Fix this cuz we’re paying for it and its not cheap!.Version: 9.0.1

MisleadingWhy can’t someone make a good quality app that doesn’t mislead you and milk you for money before you can do anything? Super frustrating. Don’t download this app unless you want to pay a $60 subscription before you can check anything out. Download baby piano by bimi boo. Great free app with true in app purchases..Version: 9.0.3

Background music is very annoyingFor the price this is the worst app that we ever tried. It was hard to figure out how to use it, it would not download to our iPad, it crashed several times, it is not intuitive at all. After several attempts we were able to download it to our iPad. The background music is just awful, very Annoying. My son asked for this app, but I just cannot stand the background music. I don't know how kids can learn anything using this app. Just use Starfall, it is much cheaper and 100 times better. I was subscribed to this Homer app the whole hour and hated it to a point of having PTSD. There no way to get an immediate help, just send an e mail and hope that someone will reply in 24-48 hours. There are better options out there. Now I need to keep an eye and not being charged for the free trial..Version: 7.0

Free trialCan’t access free trial without putting in payment details. Free trial should be accessed without doing this and then add details if wanting to continue..Version: 5.11

Slow and certain games don’t loadIt used to be better but I’m finding a lot of games do not actually load and will just automatically give a medal to the player without having achieved anything. Waste of money..Version: 10.4.1

Not user friendly at allI tried to trial this but it wouldn’t let me sign up. I don’t see the need for a log-in for an app but if you offer an email sign up it should work: one shouldn’t be forced to sign up via Facebook so you can mine my data. If it’s needs a certain password length or type this should be made clear. It also asked several times for year of birth. I also loathe apps that don’t let you trial before deciding to properly sign-up & hope that you forget to cancel. That’s not a free trial IMO. I genuinely wanted to test this out but will hopefully find a better option..Version: 6.1

Auto-renew will charge you for a whole year!This app is okay - not amazing. My child found it dull. Without warning I was charged £50 for the whole year, and no response when I emailed them..Version: 8.3.1

Won’t let me in!I’m not sure what to rate this app so I rated it three for now. I subscribed the 8$ a month to see what it was like, and after the transaction was complete it did nothing. No next button or arrow. I thought something must of gone wrong so I went back and pressed continue. It lead me to the subscription page again. I tried to subscribe again, but it said I had already, and that I could manage it. I tried pressing the manage button but when I did, it just said I could cancel or change it to the annual subscription. I kept trying different things. I’m not sure if I’m just missing something obvious, or there is a bug. If the developers can fix this, or point out the obvious, that would mean a lot. Anyway, I will write another review when (hopefully) I get into the app for my little sis..Version: 8.2.2

It’s ok but not a full resourceIt’s an ok app, but I don’t think I’ll be continuing after the free trial for a few reasons. Firstly, my daughter just came back on to the app from earlier and it hasn’t saved her progress, so she’s not at all motivated to repeat work she’s already done. Secondly, I have no idea who designed the letter formation but it’s terrible! You do not write an a by drawing a circle with a line on the side!! There’s no option for writing cursive either, which most schools teach from reception age. Finally, unless I can’t find them, there are no resources for learning vowel blends! How you can learn to read without learning vowel blends is beyond me. Shame as there’s some great, engaging activities that keep my daughter interested otherwise..Version: 8.3.1

HelloI’m having a few problems. My son is working from an iPhone and the whole picture can not be seen. Many thanks.Version: 6.6.1

🤔Does this app only work properly on certain devices?? My daughter has been using it on my iPhone 6, majority of the time she can’t see the whole screen properly so she’s just guessing and pressing answers.Version: 6.4

Can't unsubscribeI feel the program is great. Be warned you can NoT unsubscribe to the $10. I will be looking into legally where I stand. I thought I unsubscribe do to this months ago but continue to be charged!.Version: 2.8.2

Great game but quits unexpectedlyMy daughter doesn’t say a lot of words yet but has surprised me by how much she knows when I watch her use this app. She will be going to speech therapy to help with her development, but I have really enjoyed this app that gives her the right questions for her age and abilities that she can actually answer. I think it makes her feel good about herself being able to answer questions frustration free! BUT since the new update the game crashes! She is now stuck on her pathway and cannot go any further. You can’t skip over any games on the pathway so we are just stuck. This game is worth 5 stars but with the disappointing crashing I can’t give it more than 3. It really is a great app. I hope this issue gets fixed..Version: 5.4

Unable to access my account after renewed subscriptionImpossible to get anyone to resolve the issue with a renewed subscription. Cannot log into my account and it keeps asking me to renew my purchase after I have been billed. Terrible experience as my daughter is unable to move to the next level..Version: 9.0.1

Doesn’t launchWe are paying subscription however the app won’t launch it is stuck at the loading phase..Version: 8.3.1

No good!Just downloaded and it won’t do anything. Dissapointing when I had Head such good things..Version: 5.0.5

Extremely frustratingLearning to read can be a very emotional task. This app unfortunately does not help. I really wanted to like this app but after watching my daughter in tears for the 4th time because the app didn’t save her accomplished levels and dropped her back 2 levels, I realized it wasn’t worth the frustration. The app is very exciting when it works. Great celebration and sense of accomplishment but when that accomplishment is essentially taken away, that’s too much for a beginner to handle. Also, the app does not track progress between different devices. So if my daughter primarily works on her iPad and then maybe wants to use my phone, her progress will not display. To be fair, this is something they know and have admitted in there FAQ. All in all, there are many apps out there, find the one that will make the wonderful world of reading fun and not frustrating. One more thing, don’t bother contacting customer service, you will get no where fast..Version: 5.2

HelpI purchased a monthly subscription… but it wouldn’t let me create an account with my ipad… the password bar wouldn’t let me type anything in….Version: 10.15.0

Horrible Customer SupportWe wanted to love this app. We’ve heard great things about Homer and were hoping to use it to supplement at home learning for our preschooler. Our iPad app will only take us to one screen and that’s to subscribe by paying for a monthly or annual membership. We’ve already signed up and paid. There is no way to get past that screen without signing up to pay again! We’ve uninstalled, powered off and reinstalled over 15 times at this point. There is no way to reach anyone via live chat or phone. There’s usually days in between each email exchange and after dealing with this issue for weeks +, I would like my money back for an app we keep being charged for but are unable to use. I still haven’t been able to reach any customer service agent that has sent anything other than “Did you try restarting?” 🤦🏻‍♀️.Version: 9.0.2

Good content, poor customer serviceMy children used to love this app, so if you’re happy to pay for a subscription I’m not saying it’s not worth it. However, I purchased the app outright and now can’t gain access to it as it later moved to a subscription service. I feel a bit ripped off as I think that when you’ve bought it outright, it’s yours to use. Now I can’t gain access to any content (not even the content I used to be able to access, which is all I want to be able to use) without paying for a subscription. The troubleshooting on the website is terrible too..Version: 9.2.0

Not FreeThey trick you into signing up for a monthly service before you can start using the app..Version: 4.5.0

This is not worth to downloadIt’s Dose not Evan work. This app is so boring I’m 8 year old and this I just hate it I signed in as my age ,my birth and everything else but it’s not Evan working I’m deleting this app. It’s asking u to start a free trial so you can just start playing on this app 😡😡😡😡😡 now I feel like it’s taking all of ur money so please do not download the frickin app.Version: 6.2.1

BewareYou sign up and a month later you get an email saying oops! You have been enjoying this app for 12.99 a year but we made a mistake you actually signed up for 12.99/ month but don't worry next year when you renew we will only charge you for the full year so it’s only 4.99 a month, but hey continue to enjoy it at this inflated price till then. Seriously? Um? Yeah I’ll cancel thanks..Version: 10.12.1

Sorry if you hate me nowYou need money for the trial AND I’M SORRYY IF YOU HATE ME NOWWWWWWWWW.Version: 5.6.1

DisappointedMy child didn’t really like this app compared to others but i kept with it. That was until I was being emailed recommendations for other poor sites (paid referrals), as if they are currently making of money from me..Version: 4.0.1

Beware of subscriptionTried this app and was disappointed in it and was sure I had cancelled it but was charged for months - i will say I should have kept an eye on my account but it never flagged as Homer and instead said apple.com on my bill. Frustrating..Version: 8.3.1

App no longer working!We love homer! My daughter loves going on her iPad and doing her « schoolwork ». She uses it typically daily as a form of her homeschooling and gets a set amount of screen time just for homer. Until about a week or so ago and still to this day! The app no longer works on any device. We have reset multiple different devices, removed and re-downloaded the app on different devices and NOTHING works. The app just sits in a « loading » screen before you even get to choose what child is playing. It doesn’t load EVER no matter how long we let it sit. It isn’t our internet because everything else works just fine! I am very disappointed by this and hope it gets fixed soon because my daughter has not been happy without her homer, and on top of it- I am paying for something that cannot even be used right now!.Version: 6.8

Meh.Many low quality animations games and songs. I preferred the learning path they had before the update..Version: 9.0.1

Charging for educationI understand that this an application and the developers would like to get what they put in, but how sick is it that you will charge for education instead of investing in someone’s life free of charge just to have the satisfaction that someone learned through your work. I’ve been a teacher for a very long time for young learners. I still don’t like the idea that if I download a GAME it’s all free..I download EDUCATION oh, I have to pay. I don’t live in the states, I don’t make dollars, and I sure as HELL don’t think ANY parent should pay to teach their kid their ABCs. Here’s the thing, I’m not paying for an app that just tells me it’s great. You have subjected education to only those with affordable incomes that can benefit you. Even though I can’t be one of those parents for my kid, my kid deserves educational apps as well. And IM SO SICK of seeing that every child educational application has a fee. IM DONE with the greed of the world that they only see MONEY! I hope you rot with your app money..Version: 8.1.1

Misleading, requires too much infoAppears free, it’s not. And there is so much info and accounts to open when you open it, we just deleted and found something else that was easier..Version: 9.1.3

Inaccurate descriptionIt says for ages 4+ on the App Store but in details says from 2 years. Went to sign up but the options are missing a few years one being my child’s year of birth. What a over sight! Then nearly finished sign up for it to say it’s a free trial, no details of ongoing cost or even able to try the free trial just keeps taking me to a page asking for date of birth! All rather miss leading and a faff! Won’t be using this..Version: 6.2

Not Compatible with Screen-time/Parental ControlsWe subscribed to this application but instead of a program that functions within its own platform, it seems to link to websites. We have Internet browsers strictly controlled on our children's devices except for websites that have been entered manually into a list of "allowed websites." When the links within the Homer application jump to a browser window, a white screen appeara with the error message: "Restricted Site You cannot browse this page at "localhost" because it is restricted." and there is no website addresses displayed, so I am unable to add anything into the list of allowed websites. As a cosequence, we are left with an application that is not usable..Version: 10.24.0

Won’t refundHomer says this is for ages 2-8, my child is 7. Looking for a fun educational app we signed up for the 7 day trial. After a few days realize it’s well below her level and she’s already not interested. Unfortunately, with all the end of year craze I forgot to cancel in time. On the 8th day they charge me and I catch it, I contact them immediately. They said since I got this app on my Apple device they are unable to refund me. I find this suspect since this has happened to me once before on another app here and that company gave me a refund with no hassle. I’m out $80 for AN APP, my child won’t use. I recommend if you start a trial to immediately cancel it, that way this won’t happen to you. Worst case scenario you have to sign up again if you like it. I personally preferred the Khan academy kids app..Version: 10.20.0

App glitchesIt’s great when it works but the app is constantly closing down.Version: 9.0

Great App but too many bugs latelyWe love this app so much, we’ve had it for almost 2 years now and my kiddo absolutely loves it and has learned so much and I love as a parent that it grows with their knowledge. So if you happen to have an intelligent child that learns at a higher level than their age group, it doesn’t stop or stunt their progress like other learning apps that keep them in their age groups regardless. The cons to this app is unfortunately as of late, now that their trying to “fix bugs”. My kiddo hasn’t been able to successfully get into his learning for the past 2 months and our annual plan is supposed to renew here soon so I’m not sure if to keep it or not as we haven’t been able to use it and has been starting to feel almost like a waste. :/ Please fix these issues as soon as possible, my kiddo has been working so hard on his learning outside of this app but with his adhd this has been the best method we’ve found so far that he can hyper focus with and stay up with his skills and not fall back..Version: 10.5.1

Im getting chargedI am getting charged 13.99 for this and i don’t even have a subscription 💀💀💀.Version: 10.4.0

It stops workingMy son enjoys it. But it is buggy and stops working very often. After clicking on next topic, many times system keeps waiting and does not bring next topic. Unsubscribing....Version: 8.2.2

Can’t login to access subscriptionThe app asks to login and I try to used Forgot password feature but receive no email. If I try to start a new trial or subscribe again the app says I have a subscription and try logging in, so I have no way to access my subscription or start a new one. Send support request through the website but no response. Send message through Facebook and no response. Think twice before you decide to subscribe and be willing to deal with frustration from horrible customer support experience..Version: 10.13.0

This app is actually a joke of an app doesn’t even bloody workSo I downloaded this app thinking yes another great app for kids as my son is a slow learner, so I’m all excited started signing up then boom it won’t let me, it keeps asking for my sons year of birth and I put it in and nothing, I’ve done this like 5-6 times and still nothing what a waste of my excitement and time kmt, you app developers need to actually have someone checking the app on a regular basis because from the reviews I’m seeing I’m not the first person to have this problem with your app, get it together guys 😡😡.Version: 6.8.1

Too expensiveBefore it was said that I have to pay 6 dollars thn it suddenly turn out no it’s 12 or so..Version: 10.17.0

Learn to read, not paint!Is there an option to remove paint and tell your own story from the activities? There is no time limit or end to these activities and I feel my children could do without them. They paint/draw every day. This is wasting the time limit I have set for their time on this app..Version: 6.2.1

DisappointedI initially downloaded the app and was able to navigate it enough to register an account and signed up for the one month free trial. However, since signing up I am unable to get into the app as it is constantly loading and doesn’t load any thing further. In my opinion, the free trial is a ploy to get parent’s personal and payment details after which they are blocked access to the app so that they are not able to cancel the subscription. Very disappointing. Was considering continuing the monthly subscription initially but not any longer..Version: 8.3.1

Money$$$$💔💔💔.Version: 8.1.2

FailThought this would help my toddler with the basic ABC’s but it took him straight to learning words even though I filled out the test saying he was a beginner. Also don’t like the fact that you have to subscribe to monthly payments to begin using it..Version: 6.6.2

Con AppThis app has been taking money out of my account without my permission since last year. I have reported this problem but even today they still took out money. Do not download this app they will continuously keep taking your money out..Version: 8.1.3

Where is the art savedWhere does the child’s art get saved after they press the tick button? My child broke down when the drawing they worked on for a good while was not saved and couldn’t be found.Version: 6.2

Totally a scamI was excited to start homer reading until you have to pay MONEY hey homer did you know that there’s such thing as free education in this country why waste money on education when this country has its own free education system no thank you instead why don’t we just go to school that doesn’t cost anything 2 stars Homer start doing FREE education.Version: 6.9

Was asking me to creat account every time!I was so excited about this app, but every time it was asking me to creat account although I was already subscribed and agreed to the monthly payment and received the confirmation email! When it was going through successfully the orientation of the screen was not right and I was not able to change it to landscape no matter how many times I tried different approach! Maybe it hasn’t been designed for iPhone 10.Version: 5.3

Not workingWe (accidentally) paid $80 for a year subscription yet they app doesn’t work on our multiple, up to date Apple products. It gets stuck on the loading screen or if we get past that (by deleting and redone loading the app) it freezes after completing one activity. I have emailed support numerous times and no response! I feel like they stole my money..Version: 8.3.1

Not a happy customer!!!I’ve downloaded this game long long time ago both my kids loves playing on this app but we’ve had a little problem when the subscribtion due to be renewed i normally choose monthly cycle because its cheap to do it that way and if they don’t use it for month or so i cancel the subscribtion on my app, coming to the point my daugther accidentlly renewed and purchased it for 1 year i’ve cancelled straight away on my app unfortunatly the payment has gone through so got in touch with apple to request refund so i can go back to montly cycle they refused the refund. I am not happy at all apple customer service was waste of time. Fuming.Version: 6.9

Outrageous!I had to make a account and go through tons of work. Just to find out you have to pay for it. Ridiculous!!.Version: 10.10.2

Can’t use...no account providedHi, I’m trying setup Homer App again as the updated app requires an account setup. I tried to setup an existing account so my child’s details doesn’t get reset; but it keeps failing. Your app asks to create a login and I’ve provided my details. The app recognizes my email; however, the password was rejected because I’ve no password was ever provided when I joined and sign up to the app. Can this be resolved separately via email soon or else I need to cancel this service? We’ve not been able to use this app for months! Thanks for your help..Version: 5.0.5

Pretty good would recommendI’ve only used the free trial so far. Good: It is great supplement for teaching your child along with other learning lessons you teach them do not use this solely alone. It does teach a lot in one app and seems it lives up to its advertisement. My son really enjoys it. I like the engagement of getting to respond to what you’ve learned as well as questions at the end of the lessons. Love the idea of a “pathway” that is personalized for each child to what their likes are although I couldn't pick all of the likes in the beginning had only a certain amount but overall it is a very smart app and my son seems to really like it, he asks to play it and is learning some from it so I think I will buy maybe a month to month and see how it goes from there. Not so good: It does freeze up sometimes and when my son went back to record his voice of what he wanted to say again about the lesson it wouldn’t allow him to so you have to only do it when you compete it and are still on that page, doesn’t seem you can go back and record. I don’t like that the stories don’t exactly match or complaint the lesson taught and overall just wish there was more to it. Also, it seems to specialize in reading but for the price I would like it to also be all basic subjects. Overall: Pretty good, is simple learning. Has engaging, fun characters that seem to make the pathway exciting but wish there was more to it (subjects). :).Version: 4.0.6

RUBBISH AND DIFFICULT TO END SUBSCRIPTIONNot a great App, my kids were all bored quickly. I tried to cancel the subscription but have been charged for the past 6 months. Every month I try and cancel it but they take no responsibility and don’t help at all..Version: 8.2.2

Rip offYou guys made me pay for a month and it has been a week. What is wrong with you people. You said that it is 74% boost but it has to be 100% to boost your learning. Don’t believe these scammers..Version: 6.9

Very disappointedWe have tried for months now and in all devices progress is not being saved and tracking children’s progress as promised by the app is not available. I have waisted several months on this and it’s been far and wide useless. Do not fall for this app as it does not deliver. Youtube has amazing resources just as good and it’s free. I did try and contact customer support but it was useless. Homer is simply not worth the subscription price not the quality on their application..Version: 8.3.1

Ok but very AmericanIt would be better if you could choose a Uk version as our schools teach phonic sounds and lower case letters to start with rather than uppercase letters. Saying that, the activities are very good..Version: 6.2.1

Won’t let me go further then personalisingI had done what it asked about how much my daughter knows and what she likes etc then it will not let me go any further it keeps telling me to type in her year of birth to go further but that’s it! Anyone else have this problem and know how to go past it as I have been told about this app which helps children develop and would really like my child to use this app..Version: 6.2.1

App keeps freezingAs somebody who is blind and artistic, this is one of the few apps that doesn’t cause me to have sensory overload with the character voices. The only issue I am having with it is it keeps freezing when I’m doing it nativity. Even when I turn the Internet off to use my mobile data, it still does that. on my phone, it either freezes or it sometimes runs very very slow. Please fix. I have an iPhone 11. sorry for the typos, I meant blind and autistic. Not artistic. Also, please bring back the HOMER stories! They were awesome! I really like the stories where it just basically reads it to you, like as if someone were reading you a stories like the homer originals that you guys used to have. that was cool. I like that you put real audiobooks in there though. And other than that, could you please fix the freezing issue? thank you and keep up the good work..Version: 10.24.0

The worstI didn’t never wanted to get charged for this I asked them to stop charging me but they continue to charge me money, how to I cancel my subscription?.Version: 9.1.6

Good app but needs fixedIt’s a good app but I keep getting the same levels again and again and it’s frustrating like we are stuck at the same reading level ..Version: 8.1.2

Keep getting kicked out of my PAID subscriptionI paid for a yearly subscription yet I keep getting my locked out of the app and promoted to purchase another subscription. I’m only 2 months into the yearly subscription. Customer service is clueless and keeps telling me my account expired despite my showing them the receipt for the yearly purchase. Apple told me to request a refund if it happened again but when it happens we again the refund option is no longer available. This has been an absolute waste of money based on this. The material in the app seemed to be good which is why I purchased it, but what good does that do me if we can’t access it?? Contacting customer has done nothing! I send them proof of my payment to Apple and they keep telling me my subscription is expired despite proof of the contrary. The only viable option is see is Apple giving me money back for the useless subscription..Version: 10.17.0

Fraud..!!! WARNING!! Dodgy..!!!This HOMER App was stolen my credit card details through Apple. I paid and purchased through Apple Apps Store for 3 mths of this apps. HOMER took my payment details and charged me automatically direct debit without my authorisation through their third party company since July 2019 throughout April 2020. Please please check your bank statement. The cancellation of subscription from Apple Apps will not stop HOMER continuously charged you directly monthly. BEWARE..!!! I reported to Apple and currently is under the process of investigation. I emailed the company, HOMER refund only the past 2 mths for almost 1 year they stole my money. SHAME..!! BECAREFUL!!.Version: 8.2.2

Homer will delete your account and leave you no recourse or refundMy kids have used this app for the past almost 3 years. Early last month all the data disappeared and when we attempted to restore the subscription we were paying for, the app said there was no subscription (not true, Apple religiously charges us $9.99/mo) and that there was never any account (which is hilarious 1) aforementioned using it for almost 3 years and 2) active subscription being charged!). Customer support was zero help. All the lackeys would say is “you don’t have an account with us.” No amount of monthly receipts or shots showing proof of the account would make them budge—“I can assure you you’ve never had an account with us.” At this point I’ll just cut my losses and go to another reading app that will be happy to let me sign up and take my money for a subscription. Oh and Apple gave me a refund for the several months going back that Homer now claims no account existed. I guess if no account existed, then I shouldn’t have had to pay for it 🤷🏻‍♂️..Version: 10.23.0

Rip offThe $8 Learn to read fee sounded like a one-time fee. It’s not! I was charged monthly. It is way too much and misleading. I will never purchase an app from this company again..Version: 4.0.8

Terrible and doesn’t workI had to enter the details over a dozen times for the free trial and it wouldn’t let us open any of the activities. I’m worried I have accidentally subscribed but can’t find where to cancel it in the settings in the App Store. The sounds are also very difficult to understand due to the strong American accent. Please help me unsubscribe before I am charged. I only downloaded it and set it up an hour ago and it has been nothing but trouble..Version: 5.8

Scam!!Wtf is this scam taking from me!!.Version: 6.4

BugsMy daughter enjoys it, but it freezes too often she gets frustrated after a few minutes and gives up every time. Not worth the money for a game that doesn’t work long enough to learn anything. Will not be continuing to pay for this.Version: 8.3.1

I hate the advertsI got this app a couple months ago but was not very impressed it said it has an age range ending at eight years old but I'm 7 and this app has still taught me how to read rhyming words and stuff you learn in nursery so I got rid of it but now whenever I use another app I only get advertisements for this and I find it thoroughly irritating 😠 I know that it may not be your fault but if you can I would enjoy it very much if you could stop showing this advertisement.Version: 6.9

Disappointing updateI had finally found an app that was simple, that my daughter could use to help learn how to read, that was progressive, that I didn’t have to look over her shoulder and make sure she was doing something educational unlike ABC mouse which I found to be a mishmash of overstimulation but that has all changed with this update. I can no longer get to her to focus on one thing, she only wants to watch the videos, stories and play the games. Even the math section is just a total mess, when we first signed up, the app asked what reading skills she had but did nothing of the sort when they introduced math, the activities aren’t linear so she keeps doing the same activities that she enjoys instead of moving onto other ones, I can’t seem to find any parental controls in terms of what she has access to, how much time she spends on certain things... I literally cannot express how much I hate it..Version: 9.0.1


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