Tornado: American Red Cross App Negative ReviewsAmerican Red Cross

Tornado: American Red Cross Negative Reviews

3.6
3.681 star

Total 19 Negative Reviews

Tornado: American Red Cross App Complaints & User Negative Comments 2024

Tornado: American Red Cross app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tornado: American Red Cross? Can you share your negative thoughts about tornado: american red cross?

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Tornado: American Red Cross for Negative User Reviews

Worst/Most Useless app ever!Currently under a Tornado Warning with Tornadoes on the ground all around my location. National Weather Service is blowing up my phone along with tornado sirens going off outside. No alerts, no nothing from this app. I open it and it says everything is fine in my location. Tell that to all the emergency services vehicles I see/hear rushing to damaged areas. Beware! This app is Dangerous to have because it Does Not Work!!!!.Version: 3.16.0

All settings cleared without noticeI was disappointed to find that this app had removed all of my programmed locations and alerts some time in the recent past and I had no idea!! It didn’t notify me at all to review my settings. I only realized the issue because I was sitting with family and was the only one in the room who’s phone didn’t alert to a tornado warning! Usually I live alone and would have never known!! Only bright side I learned RC FINALLY put out a universal “alerts” app that does hurricanes tornadoes floods earthquakes and so on. Before I was stuck with like four separate apps so here’s hoping the new one doesn’t dump everything again. As for this app? It’s been tossed..Version: 3.11.2

Does not use iOS critical alerts capabilityThe only issue with this app is it cannot override the iOS do not disturb as the developer has never simply applied with Apple for the capability to use the “critical alerts” api. Most people use DND and this app and many others won’t sound off in the night. This app has the potential to SAVE lives and I’m sure Apple would approve the critical alerts override request for all Red Cross apps. This is a MUST have! Updated: The app STILL states right in the FAQ if your phone is in DND this will not alert. It’s useless and people will die because they won’t be alerted. DND is a commonly used function. Also the app support page is a 404 so just as useless..Version: 3.16.0

All things must pass....I have had this app for several years. I have found it to be indispensable as protection from severe weather. With either the last upgrade or iOS upgrade earlier this month I began getting daily pop-up alerts on my phone saying the app had access to my location for three days and is that ok. Of course it is because that’s how it works right? I okayed it and the next day it was back and every day for a week. I finally fixed it by deleting the app. Now 2 weeks later the same thing happened today on my iPad and I have deleted that one also. Very sad as it was previously a “must have”..Version: 3.10.2

DisappointedThis was my favorite weather alert map until they changed how you monitor a location. I uninstalled it last year and recently decided to try it again in hopes they had fixed some issues. Sadly, it’s still the same. I was able to monitor a county, but that option was taken away. Now you have to monitor a location (an address) and a radius around the location. When the radius is set large enough to monitor my rectangle county, I obviously get alerts for several surrounding counties..Version: 3.12.0

All monitor settings GONE???This most recent update (3.11.0) wiped out all of my settings. I’m monitoring seven locations, all with different regional concerns and radii. Setting up these locations was already unnecessarily tedious and time-consuming, especially as they need to be carefully refined over time to minimize the many irrelevant alerts. And now they’re all gone. Poof. Same thing with the other two Red Cross apps I use. All personal monitoring settings completely wiped out. I am beyond dissatisfied. Useless..Version: 3.11.0

The old app was betterThe new app have regular severe thunderstorms listed as Tornado instead of thunderstorm , it keeps giving updates every 5 to 10 min. It drains my phone battery. It is still useful for the threat of tornadoes, but it does too much even with radius set to only a few miles..Version: 3.19

BuggyThis app is driving me crazy! I really want it to work, but it just won’t. It keeps giving me notices in areas I don’t live about tornadoes and warnings. I have a new notice every few minutes sometimes (so I try to dismiss them, but it’s hard). I had to finally delete the app from my phone. I have checked it throughly and I do not have a setting turned on for that area and my search radius is small and not even near that area (it’s a few states away actually.).Version: 3.12.0

Won’t work without access to my ContactsI previously use this app and was able to set my home location and not have to have location services turned on. For technical reasons I had to reload the app and now I am unable to use it that way and cannot use the app without granting access to all my contacts. Deleting it in search of something less invasive..Version: 3.16.1

Didn’t work when it should have.I tried to contact app developers before leaving a review, but the link is broken. We had a tornado warning at 2:30 am last night when my husband and I were both sleeping. I depend on the sound alert from this app to keep us safe overnight if needed. Thankfully we are safe, and no harm done. But I would very much appreciate if this app worked as intended when it counts..Version: 3.9.0

Alert radiusWhy can’t I adjust my alert radius on “current location” anymore? I checked today and basically had a 10’ alert radius.. I had it once set at 100 miles. I can not adjust it now. It seems to change size very slightly; appears to be at a mile now, still of no comfort. I loved that I could set a 100 mile radius as it benefited my particular situation immensely. Fix this and give the radius adjustment back and I’ll change my rating to the 5 stars it would have gotten before..Version: 3.9.0

App needs a lot of work!I was so excited to see the AR has an app like this, so I downloaded it in severe weather we were having last night. It is extremely buggy! You can’t even figure out what you are doing because instead of displaying the labels of the buttons and fields in the app, it displays the database field names. If the AR has abandoned this app, they should remove it from the store. If you don’t care about the app, then my guess is that monitoring also has to be poor..Version: 3.9.0

Scary unreliableWe literally just had a tornado tear through Springdale, Arkansas and I am 7 miles away from a school that was taken out along with surrounding extensive damage. We don’t know the extent because it’s still dark. In fact it was close enough for us to hear that one was on the ground close by. Praise God that the emergency alert went off on our phones and woke us up, but I am extremely disappointed in this Red Cross app now. It didn’t alert me even once for my current location. I even opened the app to see why and it said “all is well”. I have used this app for at least 7 years in Texas and Oklahoma and have always referred people to download it. I know how to use the app well and how to set locations. Don’t place your faith in this app, your life depends on it..Version: 3.16.1

Let’s me choose what alerts I getPRO: I don’t want this thing going off every time my area is under a severe thunderstorm warning or a tornado WATCH. I only want it to go off if there is a tornado WARNING. This was easy to set up. CON: I decided to set up the “Im Safe” notifications options. But ARGGH - after u pick a contact it just grabs the first phone # listed for that contact - it doesn’t let u choose which phone # for that person. PLEASE FIX THIS.Version: 3.10.2

No alertsThis has been a great app for years. This week, though, it’s decided not to provide alerts via my iPhone. It says it can’t load them because I’m not connected to the internet. I am. At least the iPad version still works. I don’t know if this is due to the app’s latest update or the recent iPhone system update. Either way it’s very annoying to no longer have this..Version: 3.15.3

Dropped the ball last weekendLast week with the series of storms rolling through my town even after refreshing multiple times, the storm was half way over before it changed from “All is Well” to showing that there was a Tornado warning in effect for us. Luckily I don’t rely solely on one app for alerts. My husbands watch woke me up with pings to alert us to take cover. (Apparently our sirens were going off, but we can’t hear them from where I am). I wouldn’t trust this app in the future and I deleted it..Version: 3.9.0

No soundNot sure what the difference between monitored area and alert area is. I would like to have a wide enough area so I can get warning but then it was sending me info about places over 2 hours away, and for the same storm that passed over me already! Also it doesn’t have a tornado sound when your phone is on silent, so it’s completely useless to me. There’s other apps that do more that have silent notifications..Version: 3.15.3

Don’t Trust It - Won’t Alert You at AllWhen I was a kid, we had real weather radios. They went off all the time - for everything. This is the exact opposite! Goes off for nothing. Multiple times I’ve been woken up by the thunder and lighting, I’ve even been through tornado warnings here in Missouri, and the app ALWAYS says “all is well!” I have it set for three lines of notifications for three custom ranges around my home, and not a single alert could tell me there was a tornado coming… one that killed people last fall too..Version: 3.16.1

Contact phone number choices MUST be fixed!Red Cross/ 3 Sided Cube — I'm a beta tester for the Red Cross, and have been telling you this for YEARS: You MUST fix the ability to choose which number from within each Contacts listing is to be called when the "I'm Safe" button is clicked. As it is, the top number on the Contact list is the default — there is no way to select WHICH number for the app to text. Are users to go through their Contacts list and rearrange all the phone numbers to appease the app quirks? Certainly a landline auto-message asking for 25¢ to place a call is not very convenient when the ceiling has fallen in during a natural disaster. Also, what about an option to send an "I'm Safe" email vs. texting?Without these options, the apps are pretty much worthless and do not meet with your mission statement. Your agency was created to SUPPORT those affected by emergencies. These apps are falling short..Version: 3.10.0


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