Skype for Business App ProblemsMicrosoft Corporation

Skype For Business Problems & Troubleshooting and Solutions

4.3
4.31142 star

Total 16,314 Ratings

Common Skype for Business Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Skype for Business app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Skype for Business app's creator (Microsoft Corporation) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Skype for Business iOS app crashes, not working, errors
  2. Skype for Business iOS app network issues
  3. Skype for Business on iOS has black/white screen
  4. Common Skype for Business issues
  5. How to fix Skype for Business payment issue while purchasing app or upgrades?


How to fix Skype for Business app crashes or not working?

  1. First, shut down the Skype for Business iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Skype for Business app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Skype for Business app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Skype for Business iOS app:
    1. Launch the Skype for Business App Store on your iPhone's display.
    2. Look for the Skype for Business app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Skype for Business iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Skype for Business app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Skype for Business customer support or visit the Skype for Business contact page to report the issue and get assistance.


  • skype for business problems & solutions and troubleshooting guide - 1
  • skype for business problems & solutions and troubleshooting guide - 2
  • skype for business problems & solutions and troubleshooting guide - 3
  • skype for business problems & solutions and troubleshooting guide - 4
Common Skype for Business Problems & Solutions and Troubleshooting Guide

How to fix Skype for Business iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Skype for Business app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Skype for Business black screen/white screen (blank screen)?

Follow the skype for business iOS app crash troubleshooting guide here ▲



How to fix Skype for Business payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Skype for Business site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Skype for Business issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Skype for Business development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Skype for Business loads very slowly
  • Skype for Business reduce battery consumption
  • Skype for Business always crashes
  • Skype for Business login does not work
  • Skype for Business cannot be opened
  • Skype for Business hangs
  • Skype for Business is causing errors
  • Skype for Business no internet connection
  • Skype for Business does not start
  • Skype for Business does not load
  • Skype for Business is not responding

Have a problem with Skype for Business? Report Issue!

You have problems with the app Skype for Business and you are looking for suitable solutions to fix the errors?

Please wait! Skype for Business facebook community issues loading...


Why should I report an issue with Skype for Business?

  1. Pulling issues faced by users like you is a good way to draw attention of Skype for Business to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Skype for Business customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Skype for Business.
✱   Skype for Business Report & Feedback Form
Similar problems with the app Skype for Business
DoorDash - Dasher problems and troubleshooting and solutions
DoorDash - Dasher Problems & Solutions and Troubleshooting Guide

Enjoy the freedom to be your own boss and earn money on your schedule. Plus, get 100% of your tips, always. * CASH AF...

LinkedIn: Network & Job Finder problems and troubleshooting and solutions
LinkedIn: Network & Job Finder Problems & Solutions and Troubleshooting Guide

Welcome professionals! The key to getting in is getting started. Begin your career journey with LinkedIn today. Are you ...

UKG Dimensions problems and troubleshooting and solutions
UKG Dimensions Problems & Solutions and Troubleshooting Guide

The UKG Dimensions™ mobile app is built to help you connect to work right from your phone, wherever you are, night or da...

Adobe Scan: PDF & OCR Scanner problems and troubleshooting and solutions
Adobe Scan: PDF & OCR Scanner Problems & Solutions and Troubleshooting Guide

Adobe Scan is free to download and turns your mobile device into a powerful scanner that recognizes text automatically (...

Logo Creator & Maker problems & troubleshooting and solutions
Logo Creator & Maker Problems & Solutions and Troubleshooting Guide

Create your next logo on your iPhone, iPad or iPod Touch with InstaLogo Logo Maker. And with a fresh new design and Appl...

QuickPlan - Project Gantt Plan problems & troubleshooting and solutions
QuickPlan - Project Gantt Plan Problems & Solutions and Troubleshooting Guide

Project management with natural gestures on the Gantt chart designed for small touchscreens. Sync projects across multip...

Gamma Calculator Pro problems & troubleshooting and solutions
Gamma Calculator Pro Problems & Solutions and Troubleshooting Guide

Save time with this exposure calculator for Iridium-192, Selinium-75 and Cobalt-60 sources. No more need to calculate th...

PrintCentral Pro for iPhone problems & troubleshooting and solutions
PrintCentral Pro for iPhone Problems & Solutions and Troubleshooting Guide

The Ultimate File Management, Transfer and Print solution for the iPhone. Print to ALL printers (Not just AirPrint Print...

Check Out How to Solve Problems or Issues of Related Applications
OneDrive problems & troubleshooting and solutions
OneDrive Problems & Solutions and Troubleshooting Guide

Start with 5 GB of free cloud storage or upgrade to a Microsoft 365 subscription to get 1 TB of storage. Microsoft 36...

Microsoft Power BI problems & troubleshooting and solutions
Microsoft Power BI Problems & Solutions and Troubleshooting Guide

Access your data from anywhere. Get notifications, annotate and share, and dive deep into your data with powerful fea...

Xbox Family Settings problems & troubleshooting and solutions
Xbox Family Settings Problems & Solutions and Troubleshooting Guide

Game time now comes with more peace of mind with the Xbox Family Settings app. Easily manage your children’s activiti...

Microsoft Start problems & troubleshooting and solutions
Microsoft Start Problems & Solutions and Troubleshooting Guide

The Microsoft Start app is your one-stop app to stay informed, productive, entertained, and inspired. Stay up to date...

Microsoft Copilot problems & troubleshooting and solutions
Microsoft Copilot Problems & Solutions and Troubleshooting Guide

Increase your productivity with Microsoft Copilot, your secure AI-powered assistant that empowers you to find, create...

Microsoft Lens: PDF Scanner problems & troubleshooting and solutions
Microsoft Lens: PDF Scanner Problems & Solutions and Troubleshooting Guide

Microsoft Lens (formerly Office Lens) trims, enhances, and makes pictures of whiteboards and documents readable. You...

Microsoft Edge: AI Browser problems & troubleshooting and solutions
Microsoft Edge: AI Browser Problems & Solutions and Troubleshooting Guide

Microsoft Edge, your AI-powered browser, with Copilot built in to enhance your browsing experience. Empowered by GPT-...

Microsoft PowerPoint problems & troubleshooting and solutions
Microsoft PowerPoint Problems & Solutions and Troubleshooting Guide

This application requires a qualifying Microsoft 365 subscription. Microsoft 365 includes premium Word, Excel, and Po...