Videoshop - Video Editor App Negative ReviewsJajijujejo Inc.

Videoshop - Video Editor Negative Reviews

4.8
4.87901 star

Total 46 Negative Reviews

Videoshop - Video Editor App Complaints & User Negative Comments 2024

Videoshop - Video Editor app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using Videoshop - Video Editor? Can you share your negative thoughts about videoshop - video editor?

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Videoshop - Video Editor for Negative User Reviews

It’s okI think the app should let more features be used without having to pay it’s like says you don’t have to pay for the app but then you go and he’s like OK pay for the app I’m just like no I wanna make my videos but not pay.Version: 8.4.5.1

DisappointedI have been trying to search for a good and easy to navigate video editing app for years. I have gone through countless apps and ended up deleting them after a few days. After stumbling upon videoshop, it looked promising and was not expensive for the full features so I got it. It became my absolute FAVORITE! I’ve used this app for probably over 4 years and it never disappoints. A year ago, I upgraded to a new phone. I was so excited to continue editing videos on a phone that doesn’t eat the battery and heat up. Upon opening the app, I discovered that a lot of the features were locked. I tried to restore purchases, but nothing happened. I looked around and saw that in order to receive all the “pro features,” I had to pay an additional $90 when I had the full version to begin with? I am so disappointed and upset. I emailed their support and was ignored. It has been about 8 months since my email and I have not gotten a response back. I sent another one, but since I was ignored for so long, I’m not sure this issue of mine will be resolved..Version: 7.7.0.5

What’s going on guys?I really love this app, so much so that I even pay for the subscription. However in the last month every time I use the app it just randomly closes, in the middle of editing, while I’m trying to export.. just very very frustrating for a paid service. I’m trying to edit a simple 30 second video and it will close 3-4 times in the space of five minutes. I never know if my work has saved or not. Previously everything worked super smoothly.. I’m not sure what’s going on.. if this could be fixed I’d give a 5 star rating. Leaving this in the reviews so it’s hopefully seen by the developers..Version: 7.7.0.5

Used to be amazing... now I’m missing features and can’t get a response from the developer.I’ve been using videoshop for several years now. I even paid for “coins” several years ago that allowed me to buy clips and sound effects. I was having issues with the app not importing my videos so I could edit them so I deleted the app and re-downloaded it. I lost all of the clips that I had paid for and can’t even access that area of the app anymore. It has said it’s “under construction” for more than a year. I have tried to reach out to the developer by email at least 4 times and have never received a response. This app is also glitchy. Several times my videos have failed to save to my camera roll saying there “isn’t enough space” when my ipad has more than half of its memory available. Additionally, it will often fail to import videos which is what led me to delete and re-install the app in the first place. For basic editing it’s fine, but they have severely increased the price in recent years. It would be nice if they would keep basic functionality for the app for those who have been loyal users for years... or at least respond to emails..Version: 7.7.0.5

Disturbing!After finishing the upload of my video, the app showed the perspective of a sniper aiming at a couple! Disturbing! Not ok! The app needs to be removed asap!.Version: 7.7.0.5

EllahBecause there is no switching like transitions.Version: 7.4.8

New updateI’ve been editing with this app for 10 months now and this new update has made me switch to Inshot. I can no longer see the durations of my subtitles: only the start time and end time of them, so now I have to subtract numbers in my head to ensure the right duration on certain subtitles. Secondly, there is no longer an option to COPY a caption, so if I wanted two or more captions with the same contents and duration, i’ll have to manually do this. You guys also removed the ONE font that I always use. My question is: WHY??? I see no beneficial reason to some of the changes you guys have made.Version: 7.5

Going Separate Ways...I’ve been using VideoShop for nearly 5 years now. I have created various school projects and home movies with this app, it’s the only IOS video editing app I know how to use. Now there’s a subscription service to features I could use before for free by following VideoShop on Instagram. I am now very limited on how I want to express my creativity, and I am yet again stuck with finding a good, non-confusing video editing app that I don’t have to pay for..Version: v7.4.6

Needs some simple updates and clearer instructionsAfter using the free version of the app for a while, I decided to purchase the monthly subscription. I was excited to be able to use the simple features like motion text. However, was disappointed to discover there seems to be no way to use the “effects” in text along with “motion” text. It’s an either or situation. At least, not that I’ve been able to figure out. Which brings me to my other point, maybe there is a way but there’s also no instructions or tutorials anywhere of how to use the features. Also, when adding a backdrop to a video, if I want to impose a video on top of the background...so you know the background is IN THE BACKGROUND, it defaults for me to choose it from my camera roll instead of letting me take a clip I’ve already edited and added text, stickers etc to and placing it on the background. I’m glad the first three days are free...will probably cancel before free trial ends because I’m not sure what my $4 a month is getting me. If I’m not doing something correctly, please someone enlighten me. I really want to like this app. It seems very user friendly; but it’s just falling short right now..Version: 8.1.2

Will not work, lost all my videos, no support.For months the app will not open, has an error saying “optimising project” and won’t move past that no matter how many times I close and open. I cannot delete the app because then you lose every video you’ve ever created. All of my work over YEARS is stuck and I cannot retrieve any of it. I’ve tried to contact the developer numerous times and they will not reply to any emails or support requests. I am a paid subscriber. TERRIBLE customer support. Devastated to have lost everything with no way to retrieve it..Version: 8.4.5

Would be good but...I purchased this app a while back back when it was still $6,00 it came with all the features and as a full version I didn’t need to buy any extra features, I’ve since then gotten a new device and decided to reinstall the app using the same Apple ID I bough it with, after using the app I realised you guys have made a new pro version, and have restricted access to all the features I PAID for, I couldn’t find anything to restore purchase and this has pretty much tricked me out of my money as the app I paid for is alos now free and practically a Lite version, I would like a solution to this or atleast if you guys could show me how to restore purchases please, when I had the full version it was a pretty good editing app and maybe one of the best and totally worth the $6,00-$7,00 i Paid for it, but with this new issue I don’t know how I could rate this well.Version: 7.3.6

What's the point in even tryingLike every app on the app store now this has gone subscription. After being a loyal user and paying early on it seems there is no longer any point in complaints. Dev won't actually listen and their rent seeing accountant will tell them they'll be richer this way hoarding their gold. I just cant fathom how everyone can keep on paying for all the app subscriptions especially at the costs they are demanding. I do know that in marketing land the advise about subscription is given that xxxxx amount of people will forget and continue paying month after month so it's money for jam. It is also so blatantly evident that subscription services are rigged to removes as much money as possible from us as fast as possible it's so in your face. Everywhere, the ludicrous amounts of $$$ even in toddlers games. The other problem is that once you do this to loyal customers especially if they already paid, you'll force them out to search out something else, and lose them, and then it's too late even if your subscription was reasonable. I've gone, moved over to inshot while it’s still subscription-based it's a much more reasonable yearly amount or lifetime purchase. Very disappointed, another loyal customer permanently lost..Version: 8.0.3

Won’t saveTry to save videos and it keeps saying technical error, what’s up with that??.Version: 7.7.0.3

Update has definitely not improved the appThis has always been my go to app for quick and easy editing, but I have to say that the latest upgrade is very disappointing and just looks like an attempt to change things for the sake of changing. Biggest problem for me is the issue with copying text which was easy before but seems to have been hidden now. This means that previous formatting cannot be easily transferred to the next text box. As I need to add subtitles to many videos this is a big negative as don’t want to spend hours reformatting and repositioning each new line of text. Unfortunately, I will probably have to find another app. I get that devs want to add extra features, but to take away something so useful and basic seems ridiculous. Sorry guys, but for me a 5* app has just been turned into a 2* app for me..Version: 8.0.1

Read as Zero starI spent a good few hours loading content then editing a video for an recent event only to find that NONE of the share functionality actually works. You get an error message “The requested URL was not found on this server” ...(OK) click this and thats all you have. No way to save or share your hard work! The actual app is also very slow to recognise when you click any button/ function - NOT responsive at all. Im using a fast iphone 7plus on which Imovie just flies. So back to imovie hmmm?.Version: 7.2.5

BugI reached out to them about a bug that randomly appeared as I was almost done a very long project. Now it is overdue and the team has not gotten back to me. Loved the app prior to this..Version: 8.3.5

I DO NOT RECOMMEND THIS APP!!!!Ok so here’s a new update: for one: most features even basic are now for sale only and the price is not very competitive in comparison to other apps most of which are near free. It’s more confusing with new design. And finally: I just spent hours working on the video but just as I was about to save it - it got rearranged to half way edited... how????? Idk but I just know that I had to do all the work again! Seriously - do not recommend this app. At all. The app itself as ok level at its best. However even for simple functions that in other apps come for free - the will charge you a substantial amount of money while still making you wAtch ads right in the middle of editing process. Example: to zoom in in one shot you have to make a stand-alone purchase of the said functionality (ken burns tool) for $7’99 to use it this once! Or pay over $80 for a lifetime purchase... we are talking about just this one tool. Not the complete package. Not the entire app. Funny enough I had already purchased the app before and guess what ? Doesn’t count now. They demand more money and my purchase was simply rendered invalid. Looks a lot like a scam. NOT RECOMMENDING IT FOR PURCHASE. There are other editing apps with better functionality and reasonable prices..Version: 7.7

Rip off!! Don’t use this appCan’t save any videos, spent hours editing then when I tried to save the video it wouldn’t. I contacted the app and the replied to one email then nothing. Terrible.Version: 8.1.1

My rate for youI would give you3 stars like I did but I did because everything is very complicated and very slow and hard IT TAKES FOREVER TO LOAF but other than that it was ok I think you should fix those mistakes but that’s my opinion.😕.Version: 8.4.2.1

The import button doesn’t workHi is my birthday today and I opened the app and press the import button and something is off it won’t opened the button so if you don’t fix it then you will get 2 stars or 1 star rating if your lucky already.Version: 8.2.3

GlitchyThis app used to be fine but now it's all glitchy and doesn't work properly.Version: 7.1.1

AnnoyingI love this app but… I’m having troubles using it.Version: 8.4.2.2

DisappointedI used this as a free App for a couple of days and enjoyed it. Sadly yesterday I paid for one month to allow me to use everything on offer. Unfortunately I now cannot use Text which is important to me. Please correct this for me, Videoshop, and I will then give a better star rating. I have the option to choose the font and colour but the text won’t appear..Version: 7.5.5.2

BaadI cant see anything in video after editing there is just black screen !.Version: 7.2.5

No info or instruction on tools ANYWHEREWhy does it take so long to pin something on your video when it takes Instagram seconds! I sat my phone down for half an hour before hitting cancel. (iPhone 7plus) Is it trying to pin the gif to my entire 15min video? There isn’t any length setting like with just an overlay or text...speaking of gifs (not pinned), it’s impossible to edit where the gif starts and stops in its cycle in your video so it just ends up looking bad starting and stopping half way through a cycle (if that makes sense.) I’ve been a monthly subscriber for a long time and was excited about some new tools but this app is beginning to not be worth the monthly charge. Especially when there are so many others. How can an app get more complicated and buggy with every update? Why is there no instruction on each function anywhere? I don’t need my hand held but it would be nice to get some info if I’m stumped on how a function works or what it is doing that takes it SO long. I’ll give it until the end of this billing cycle and move on..Version: 7.4.1

Bug breaking everythingI used to love this app and use it for every movie that I make but know, everything need money and there is a bog with the audio that when you stop the music it continues. Pls fix this, you guys deserve a 5 star review..Version: 8.4.5

I hate itIt did not work for me I really hate this app I wouldn’t waste your time on it.Version: 7.3.3

Previously was amazingI bought this app years ago…suddenly it does not recognize that I paid for the pro version. Not sure support will rectify this. I hope so, i still like this app. I dont want to pay twice..Version: 8.4.2.2

It could’ve been the greatest appThis is the problem with the developers. They make a great editing app, has all the features you need and then some. However, you could be editing for hours and then just lose everything and have to start again not knowing if the same problem will happen. Why can’t you guys just make something that works??.Version: 7.3.6

Good but the music???????So I love videoshop and always use it but the music is really crappy compared to imovie-which is ALSO free! Aswell as that they have had a new change and updated it so now to add voiceover or a song you have to listen to the exact amoint you want to be able to use it, it's hard to explain but you will know what I mean if you have it! So those are me few complaints and without them it would be a 5 star app! Thankyou for reading, Scincerely me..Version: 8.3.3

50/40😡😁Its good MOST of the time. Today and other days, i can’t do things, Like reverse or anything. And dont respond like this. Hey videoshop buddy! Sorry for your inconveniences we’ll go ahead and fix that soon! I hope you have a better experience next time! Because they have before and nothing changed at all. And others hate it i’m not saying i do i’m saying sometimes it sucks. Actually fix it please.Version: 8.4.2.2

Yes but no?!I love this app it helps me a lot, but when ever I try to save it to gallery it doesn't save it takes me sometimes 7 times to save, other wise I have to wait a few day and re try it! And whenever I try to send my videos to vine which I've only just tried recently it hasn't been sent Every time it loads and say it has be completed its never there on my account! This frustrates me a lot! Please fix some how?!?.Version: 3.8.5

HATEIt’s so bad it’s not working for more but It keep saying not enough space.Version: 8.3.5

UmmThis is a really great app however it doesn't work on my front camera. I have deleted the app and got it again and the same thing happened. It works fine with the back camera which is the camera i dont really use. I love this app though. Great job ⭐️⭐️⭐️.Version: 3.8.4

Disappointed...Used to be really good, until this “pro” business came in. I used to use it all the time, when a school project came up or just for fun. Deleted it a couple months ago and now it’s like them all, trying to make you go on a monthly spending fee or you’ll only be able to unlock some of the basic features. But if you are okay with that, the app is good and useful..Version: 7.3.1

BadIt cost money and lied to me biggest scam ever don’t recommend downloading.Version: 8.3.5

Nice experience. No bugs experienced so far.Much more versatile than IMovie. Long videos (5 or more minutes) takes long to load when you change some things or compile. I haven’t experienced any bugs so far. Very glad I downloaded this app. It could be better if it had a tutorial or added more features. It would be a dream come true if the producers could spend some time fleshing out some features for animation! Overall, I would recommend this app!.Version: 7.4.2

“Pro user” - forced to subscriptionForced to pay even though I was a Pro User. VLLO has pretty good editing options and Pro upgrade is not $100+. —————————————————————————— Clearly do not care about their Loyal Customers who already paid for lifetime updates. I have to subscribe now. Not very happy about this. I guess I will try other apps out their since they do not care about their Loyal Customers. ——————————————————————- I recently got new device and reinstalled the app. Most of the tools are still free to use, but some tools that I could use before such as impose and key burns, I need to subscribe to use. The undo used to be able to undo more than one action. Now if you make a mistake twice you can only go back one action. So if you have bought this app and paid for the pro version, you will have now pay again as a subscription from now on. ————————————————————— They have listened and grandfathered me into the pro version. ------------------------------------ I was a pro user and I got downgraded to the basic version after updating. So I sent an email asking what I should do and got a reply pretty much immediately. I followed their instructions and it did NOT work . I sent another email and no reply. If they don't fix it I'll keep coming back here every update to warn everyone..Version: 8.1.2

Remember Pro User!! If you change device, you are no long a pro user.I have been using this app from many years (downloaded when they’re giving away pro version). However, during last few years I changed a lot of devices and didn’t use this app much bcz every time I install this app, all I see is pop up ads, force for subscription and watermarks everywhere. I have noticed other users complaining same, changing devices will void your pro version. This means every-time you buy new devices, they force you to buy new pro version..Version: 8.2.3

Features taken away fromI PAID for this app in July of 2014 and have been using it for the past 5 years, it’s a real time passer and great for making memories, I have made so many viral videos and memes using this app exclusively because it was so user friendly compared to other apps, but after I got a new phone I re-downloaded it and went to make a video and realized some of the most important crucial features were missing, specifically a sound feature that kept me from finishing my video, when I checked into it I realized they wanted $90!! To get back most of the features I ALREADY paid for on a simple video editing app, I noticed i’m not the only one having this issue either, in conclusion some of us paid for an app with certain features and then had those features striped away for them to be offered back to us at 20x what We originally paid for them. It’s like buying a fully loaded car for and then the dealership took your car back and took all the features out and gave you back the car and then said hey if you want your sun roof and heated seats back you have to give us more money..Version: 7.5

WAS my favorite appI can’t no longer work with this app and create videos, the app keep freezing and I can’t do anything with it. Waisted 1 year of subscription for this crap.Version: 8.3.4

Rip Off!I am disappointed with this app. I edited a video, and when I saved it into my camera roll the changes (filters and texts) had not been included to it at all. They give you one text filter and several colors for free. It said it’s free but once you download you have to pay for the PRO filters - believe me, most of the good filters are labelled PRO. All you get for free is the crappy filters. Don’t bother downloading the app. And any review that gives it 4 or 5 stars no doubt they were paid to leave a positive review..Version: 7.7.0.5

Used to be ExcellentUsed to be an Excellent video editor. Very easy to use. I realize that developers need income to keep developing their apps. But having already paid for the app. I’m a little dissertation to discover it is now an ad supported/exorbitant subscription model. Oh well. Will use something else..Version: 7.3.3

Why?This is a great and easy app to use for any pro or new comer alike to edit your own videos. I been using it for years now and it’s my go to when I piece together my videos. It’s easy to add clips and pics. And easy accessibility to add your music from your device. Having said all that after all these years now the app is taking functions from inside which were always there and now making them pro/paid functions. Why now after all this time? It’s like buying a game and then years later they block multiplayer and you gotta buy it back to unlock it. Not only that but instead of a one time purchase they went the route of a monthly subscription. And to me the price is not worth it. Some might argue the little functions they now blocked under their paid subscription is nothing your gunna miss or need. However later down the road you will need it at some point like myself. Still a good app without paying but take in mind what you need to edit your videos before considering a pro subscription..Version: 7.3.3

Pro features ruin this appAt the time this is written this app is probably the most powerful video editing app you can get on your phone. I’ve been using this app for years (before the PRO update) yet I can’t help but feel a bit betrayed. This video editing software is, “cute,” to say the least, it’s not for practical use. Well I wouldn’t use it professionally. It doesn’t help the fact that it has a subscription service. If you want unlimited access to pro features you have to pay 100$. What the cuss! this is already a gimmicky tool. With that cost you might as well get Premiere Pro. I guarantee it will be worth way more that this app. Also what the cuss is up with this store menu? Am I playing a EA game?.Version: 7.4.8.1

You have to pay!I used to love this app a lot but then they changed like all of the features to be like for the pro and also they raised the price went from I don’t even know what it was before but it was pretty cheap my sister got it and then they changed the price which I did not like it like for the pro version they changed the price and I just think that’s really stupid because I feel like everybody loved it before also they used to have so much music that you could just like do you whatever you wanted like all of it most of it was free and then recently they changed it you have to like have the subscription in order to do the music and you could only do a clip of the music if you didn’t have a subscription but I think it’s really stupid so i’m right now looking for a new editing app because this is just like not I don’t like it anymore so please unless you were willing to pay for this app I wouldn’t suggest getting this also please fix this I know it’s not a glitch but just like don’t can you remove this feature please because it’s just kind of annoying and I loved it much better when it was when most of it was free I feel like you’re gonna keep losing people wanting to try your app because you have to pay $90 if you want a subscription for eternity which I think is very stupid it’s too much so yeah please..Version: 8.0.5


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