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MyCricket App App User Positive Comments 2024
MyCricket App app received 16 positive comments and reviews by users. Can you share your positive thoughts about mycricket app?
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MyCricket App for Positive User Reviews
✓ After 6 years… Best service by farI’ve have many phone services and am constantly moving so switching services is sometimes a must. That being said Cricket has been my favorite and after 6 years I will be leaving :( Not by choice but with a new member in the family we all needed phones and switched to T-mobile for the free iPhone 13s. For after my contract ends I will be coming back so please wait for me my dear sweet Cricket 💕 on a more serious note the service has always been amazing, I’m talking full bars even on hikes and mountains. The app is actually very clean and easy to use and honestly they have amazing promotions for services. Only thing is I wish they offered more phone options/promotions for upgrades..Version: 3.0.2
✓ Dezavala cricket JamesI spoke with a gentleman at your DeZavala Cricket location named James this evening after being beyond frustrated trying to get my screen replaced on my phone at apple. James was exceptionally helpful and literally saved me from a melt down. He was able to explain how to get my screen fixed at the corporate store which was a fraction of what apple wanted to charge. He also explained the option of a “sim switch” to another phone I own and THEN took the time to inform me of the possibility of selling one of the phones I own. He was such a pleasure to speak to after dealing with apple and its employees! I will never use another carrier after speaking with such a professional, helpful and knowledgeable customer service representative. He is definitely a superb asset to the cricket team!! Rachel A..Version: 2.8.6
✓ Super easy to add features and manage costsI’ve been a Verizon and Sprint customer for over a decade and I had always been frustrated with how complicated it’s been to manage various features and costs across multiple lines for the entire fam. I wanted to add a mobile hotspot to just one of our five family lines and so I downloaded the app to see if that was possible and yes , it’s there and it’s super easy and quick . With Sprint especially for the past 4 years we’ve been asking ourselves “why is our bill so d@#€ high ?? “ and the sprint website is twice as hard to navigate and there’s so many little fees and complications to the bill and understanding why the bill is what it is . Cricket just simplified this whole thing GREATLY and the Cricket app is kind of a microcosm of what’s really good and efficient about this service overall . Well done ..Version: 2.7.1
✓ Great Phone ServiceWe’ve had this service for about 2 years now. They do it just right plus zero add-ons when we travel to Mexico. Prices are about half of big phone companies.) Only problem we have is we’re in a fringe area in Monrovia up tight against the foothills. The signal is very week all the time- only 1-bar at Rush Hour and at non-peak hours a low 2-bars for reception. During rush hour traffic we will drop calls 50% of the time. (We had same problem with AT&T when we used their service. But that changed back in 2013 when they added an additional service in our area. Since Cricket is a division of AT&T I don’t understand why the service isn’t better.) Sure would like to get 3-bar service since we are uphill from the I-210 Fwy and 2-3 miles from the interchange with I-605 Fwy. We have no problems once we get to Foothill Blvd..Version: 2.7.19
✓ Love cricketWe were paying around $400 a month for phones through at&t....we loved over to cricket and now our bill for 4 lines is $130....it would be $100 but we opted for the option that gave each line 15megabytes of hot spot each month. That added $30 to the plan. We all have iPhones and the progressive app they use to finance phones is fast and easy to apply. I paid them off in 90 days so I bought an 11 for $700. And an sx for $245. If you choose to pay monthly for over a whole year you pay for twice the 90 day rate. Cricket provides the same coverage in our area that at&t does. It’s great for our family. Much for economical. In store employees are so nice and knowledgeable. And online support is great as well. The app to pay each month is easy peasy. Thanks cricket!!!.Version: 2.8.7
✓ Where have you been all my life?Sure, I’ve been in a relationship with Verizon, AT&T, Walmart Family Mobile and even those phones where you had to buy a card with minutes in order for the phone to work. With each one it was a give and take type of relationship. I give and they take. And sure, the service was usually good but the prices would be outrageous. When I first met Cricket, I honestly thought it was too good to be true. How could I have an awesome phone with great service, awesome and dependable WIFI, yet affordable. REALLY, REALLY AFFORDABLE!! I’m here to tell you, it’s real. I’ve met the Phone Company of my dreams. We’ve been going steady for about 7 years now. Now if I could only get them to take the trash out…. Love Dorian.Version: 2.9.9
✓ Love cricket!!I had AT&T for probably 14 years. As a senior I have loyalty to a company. But they gave all the great new deals to new customers .. like phones and cheap plans ..and kept charging older loyal customers more and more and more a month.. it made me angry and frustrated!! I have to have AT&T because it’s the only tower near me...I went to Cricket which uses AT&T towers .. I pay $100 a month total!!! ...I have two iPads and two phones...... I save about $70 a month !!!! Each item has its own unlimited data..Yes it slows down a little after 22 GB (remember each item has its own 22 GB slow down limit...It’s not 22 GB for all four items ) but I don’t really stream many movies or play video games so it never bothers me.... Love it love it love it It works in Mexico and Canada if you have a tower somewhere close by. I traveled all over the United States for six months and 95% of the places were great. The app is super easy.. I have an iPhone 6 it works perfectly...Version: 2.7.17
✓ BEST PHONE COMPANY 💯I love cricket!! Yeah they might not have the newest phone but you can get a new phone and put it with them if it’s unlocked or from your old company as long as it’s payed off! You don’t have to buy there phones! They call center is amazing!! I’m not waiting 4 hours to talk to someone! They are all super nice including the people in the store!! I can’t wait till my fiancé phone is payed off so he can leave spectrum and come to cricket because spectrum keeps screwing him over! They are charging him $190 at spectrum for his phone when it supposed to be half because they keep upping his bill!! With cricket I will be paying $90 for TWO phones witch is so much better!!! I really love cricket and I so recommend them!! Keep up the good work cricket!!.Version: 3.0.8
✓ Cricket app works great ! Update 2020 aug 1 yr later still loving cricketIt always working great ! I love how hot spot works well and great pricing for our family ! We had cricket for a year and half now we are very satisfy with them it was best descions ever too leave Att who we were with for over 17 years but cricket seals were way better in our opinion no mess up on the bills ever and easy online pay ! Any question at our local cricket we had were very friendly and helpful ! We very satisfy with cricket my hubby and I both had no issues with lost signal unless were way way out boonie country but wifi will work we did try at my in laws home country wifi connected still call or text out if there no signal ! We’re not planning leaving cricket very impressed that our bills were promised as said no hidden you went over on the plan we are on 2 cell phones & 2 hot spots ! :) thank you cricket ! Very very happy customers !.Version: 2.8.1
✓ Nice useable app but with flawsThis review is based on version 2.7.15 of the app. Overall, I’m very pleased with the simplicity and ease of use with the app. One feature that I used was to change my plan: easily and instantly done. I can clearly and easily see that there are scheduled changes to my plan: great! So far, so good. However, since doing so, if I try to tap on “manage scheduled changes” either from the home screen of the app, or from “...more > plans and features > line details” the app consistently crashes. It’s not a deal breaker to using the app since the ease of use and convenience of the other features far outweigh this bug, but it definitely is an annoyance for sure, especially for one who would want to change to a different plan again. I would think that since the bug is consistent and works the same way every time, it should be an easy find and fix. It seems like with the “manage changes” E.T. is phoning home, but no one is answering (or answering but hanging up immediately)..Version: 2.7.15
✓ Pls fix the saved login featureThey fixed it!! YES! Idk if it was my review or it was already on their release schedule (probably latter) but they fixed it so saved password works again, thanks cricket! The app doesn’t have a lot of frills but does what you want it to do. 👍🏽 —update— Cricket app used to okay, not the most reliable uptime but did what you wanted it to do: Pay, change plan, look at your data usage on compared to how many days have passed in the month (great feature). Now though they changed it so you can’t save your password logging into the app— the feature doesn’t work anymore!!! I understand adding something where it triggers it again inside the app for sensitive stuff (changing plan, credit card whatever) but why doesn’t it work when you first try and log in?! WTH. Part of the convenience was being able to just jump straight into the app - please fix this ASAP!.Version: 2.5.6
✓ How much I love this company.Well what can I say after been a Cricket customer for almost 3 years now , they have yet to disappoint me and my children. One of the biggest mistakes that I could have ever done was to leave my company for 2 weeks and I say my company bc they make us all feel like we are apart of the team. 😁 Leaving Only bc my kids wanted new phones and at that moment was not able to purchase all new phones went to at@t the worst mistake of my life. Cricket is a family filled company that makes and try there best to make sure there customers are always with service. You tell me what other company can you have everything you need as far as features and makes it affordable for the whole far. This company is such a blessing to my family. I appreciate you guys so much and keep up the friendly caring service. Much Love Bryce.Version: 2.8.8
✓ Great service. Even Greater app!!!I have had ZERO issues with Cricket for service in the last year that they’ve been our provider but I am even more impressed with their app! This app is so easy to use. Has ALL the info you need for your account. I was even able to make changes to my plan right through the app with no long wait on hold and no service rep trying to selling me something else! AND— it was super fast. I was all wrapped up in just a few minutes with an upgraded plan including what the new billing amount will be— no surprises ever. BEST decision I’ve ever made! We were paying over $400 for the same cell service before and the WORST customer service and circus act you’ve ever seen when you needed something. Couldn’t be happier with Cricket and I tell EVERYONE!!! Thank you..Version: 2.6.2
✓ My new Cricket ServiceSo last month I switched my pre paid phone service to Cricket Wireless and like all pre paid companies they had a app!!! I have never been able to successfully manage my account from a app especially with AT&T!!! Now my bill is cheaper and then my service is all the same great service!!! And I was able to pay my bill through a notification reminder which took me to the app and I just paid my bill so easily within a couple of minutes! No calling the company etc. No fees or anything just so simple!!! And I have never said that when it comes to doing things online!!! I am definitely happy with my service and the app!!! Finally!! Edit*. I am now months into my service and so far great service and app!! The app is extremely user friendly and I usually never figure them out but Cricket has truly made this one user friendly and perfect for anyone and bill pay is Super Easy!!!!!.Version: 3.1.1
✓ Excellent service & Love the App!!!I switched to Cricket at the recommendation of a friend! I had been with AT&T for over 40 years!!!! Having two lines with unlimited data was costing us close to $200….and being on fixed income now amidst rising prices on EVERYTHING, something had to give!!!! After switching , I now pay less than half that price, and cannot tell one bit of difference!!! Excellent service!!!! I downloaded the App and just paid my first bill with no issues whatsoever!!! I love being able to go to the app and see my usage!!! I will be saving over $1,000 per year by simply changing carriers!!!!! Wished I had done this YEARS ago…… So far, very pleased…..no regrets……..(Any change , I will update….) Thanks Cricket! keep up the great work!!!!!Word1218.Version: 3.0.6
✓ Awesome Service Highly RecommendI switched from Boost too Kricket after 7yrs. I travel quite often for working well up till a yr or so ago I never went without service and I travel too see extremely remote area’s and all over a sudden I slowly started losing coverage or would go into roam well as time went on it progressively got worse too where on top of my $60 plan I was on I had to have a $40 unlimited roaming plan to my account which made it $100 a month after a couple months of that I switch to cricket since watching TV now I have yet to lose service anywhere at any time and have been to some of the same location that I used to go to before I do service with boost so like I said I would highly recommend them five stars all the way.Version: 2.8.6
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