- 89.0LEGITIMACY SCORE
- 92.0SAFETY SCORE
- 4+CONTENT RATING
- $6.99PRICE
Dog Monitor App Complaints & User Negative Comments 2024
Dog Monitor app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Dog Monitor? Can you share your negative thoughts about dog monitor?
Please wait! Dog Monitor Facebook comments loading...
Dog Monitor for Negative User Reviews
✓ Not versatile or user-friendlyI chose this app over a competitor, because this app allowed me to use my Macbook as the recording device (other apps require two devoted mobile devices, which I don’t have the luxury of owning). However, this was the only positive feature in my experience. I have two cats, one of whom has been peeing in a consistent spot outside the litter box. I thought this app could monitor the behaviour to see exactly what’s happening. WRONG. The app only notifies you if noise has been made, and my cats are too quiet to cause an alert. There is no motion sensor feature (unlike the competitor’s app), so there are no alerts when they move on and off-screen. Additionally, only audio recordings are saved to refer to at a later time if I miss an alert—there is no ability to view video after the fact. This is absolutely NOT practical for those who aren’t able to access their device at all times (i.e. while at work). I also had to purchase the app twice, because it couldn’t be shared between my Mac and iPhone despite the same Apple ID. After not even 24hrs of owning this app, I’ve submitted a request for reimbursement to Apple..Version: 4.5.5
✓ What Is With ALL THE Interruptions?!!This App has twenty different interruption’s in ONE DAY?! Alerts that tell you something is terribly wrong with a big RED SCREEN-CAUTION 🚫and then say it’s “Shutting Down” ❓❗️AND Video Is too SLOW⚠️ and RESTARTING VIDEO ⁉️ BUT THEN you push a button or two and EVERYTHING is FINE ⁉️⁉️Another SIGN says OVER and OVER ❌That there’s a problem with the PET STATION sign so you go check (Lunch Break, Night Time Etc...and AFTER ALL THAT, It starts working just fine?! AND-You have to BUY THIS APP for EVERY SINGLE DEVICE‼️It’s more expensive than the usual apps and I bought two but my husband and I would like them on our other devices‼️We PAID ENOUGH for THEM‼️I don’t like writing these reviews, but this one is driving us crazy, and now we have to find one THAT WORKS‼️Yeah, Not Happy esp. when my animals are scared or if they get hurt‼️.Version: 4.5.4
✓ Great concept but needs a lot of workI get the purpose and I understand why a lot of people like this app. Don’t get me wrong, I like the app and its intent. However, my biggest gripe is it’s notification feature. As mentioned by others, it’s really annoying to have actual noise coming from the Dog Station go through your phone. I get that there is a solution for that by muting it in the settings and still get normal device notification sounds. But here’s the thing, that is not the reason why I’m not giving this 5 stars. This app is required to be running in the background in order to get notifications. For most, our batteries can’t afford to have apps like this running all day. I want to love this app and continue to use it. But until you guys figure out a way to still get notifications without the app running in the background, I’ll have to stick with Alfred. Maybe you guys should ask them how they figured it out..Version: 4.3.10
✓ Works great but...I am able to see my puppy really well, but the video loses connection very quickly and I usually have the tv on while we’re at work, but the app would keep buzzing that my puppy is making too much noise but he’s resting. It is very sensitive to noises like the tv and my puppy playing with his toys. The video on one device shows the whole space but the second device, cuts off half of the room. I’m trying to love it but it’s too sensitive..Version: 4.7.2
✓ Charged my card 10 days laterThe app does not clearly provide any indication that there is a cost involved with it. I downloaded the app 10 days ago to evaluate. Technically I can really use the app. Today my card had been charged for $7.99. I complained asking for a refund. My request has been rejected. I have been charged for something I am not using nor I intended to use..Version: 4.3.10
✓ Privacy issue - Microphone on recording me as well as the dogI’ve paired two devices and on the device that is the person station, ( my personal phone) my iPhone is telling me that my microphone is in use. Is there a way to only use the microphone on the person station when I want to speak to my dog. I don’t want it on recording me on my personal phone. I’ve tried to send a question via your website, but your form is not working..Version: 4.10.2
✓ MonitorGood reliable app for camera but the audio seems to be like a robot when I tune in on my iPhone, it’s the mic on camera and works well with Skype etc, anyone had this or have a fix? Thanks.Version: 4.5.0
✓ Helps me monitor my pup, needs a changeI enjoy this app overall. I have a puppy with separation anxiety, so this helps me monitor her while I’m gone. However, my biggest complaint is how the “noisy / resting” feature. If my dog barks for 10 minutes, it won’t say “Dog was noisy for 10 minutes.” Instead, I will have separate times for each bark. If she stops or takes a breath, it stops timing. Then when she starts, it says she was noisy. This would be a much nicer if it said the total time noisy, rather than 50 different, 5-60 second entries..Version: 4.9.2
✓ Video downAt first when I got the app the videos were great. Now for some reason the video doesn’t load, only allows to take pictures and I’ve changed around the settings to fix but still having the same issue. Wouldn’t spend my money on this app again..Version: 4.6.1
✓ It has some cool features but not what I was afterI bought this app to replace another, seemed like a good fit based on description and reviews. I like the interface and the logs, which are really cool, user friendly etc. A previous app I used video recorded when there was motion or noise (barking/howling). I have a dog with separation anxiety and a new rescue dog. I see a BV for my dogs separation anxiety and I need to produce video evidence when I visit, which this app doesn’t allow me to do. Also a radio/tv usually gets left on to help with the SA and this app picks that noise up as my dog being noisy. A really useful app for those that want to see what their dogs are up to during the day and to take photos. Unfortunately - wasn’t what I needed! Keep up the good work! Hopefully it’ll suit my needs better in the future!.Version: 4.8.2
✓ FrustratingFirst there are a lot of features that this dog monitor has that other apps do not have. However, it is very inconsistent, even with strong wifi. It disconnects VERY often and there are many times where you can’t see your dog. You can only listen. I also noticed that you can listen to your dog through “Every Noise” but you can’t listen to your dog while watching your dog. Maybe it’s a glitch... The app lags pretty often as well. I have a elderly dog so when I want to check up on them often. The first couple hours works perfectly fine and then it stops working. Sometimes it states that it does not work but if you keep crossing the app out, you can see your dog. It’s just frustrating because I want to see them the first time...Version: 4.7.2
✓ Waste of moneyThis app is terrible. Cuts out continuously and message is to restart dog station. How can you do that when you are already out. Also states you can use on multiple devices but you can’t, so I purchased twice but can’t use on daughters device as well as mine. Emailed support but no response. Don’t waste your money..Version: 4.8.4
✓ Great app, just no videLOVE the app, really gives me a piece of mind. Only thing is I can use the live video unless I am connected to wifi. If anyone could contact me to help sort this out it would be really appreciated. Thank you :).Version: 4.11.2
✓ Have to pay for each deviceMisleading, you have to pay for the app on each device even if you are trying to link an iphone and ipad..Version: 4.8.4
✓ Great idea, but needs a little workThis is the app I have been looking for. Being able to be notified whenever my dog howls is extremely helpful and love that I can interact with her in real time. The only downfall (which is honestly a major one for me) is that you cannot use any other apps that play music while using it. I have a long commute to work so not being able to listen to music or podcast in order to keep this one going is super inconvenient and hopefully something that gets updated in time..Version: 4.9.2
✓ Remove the watermarkHandy and most reliable app I could find. Bit stupid that the image capture has a watermark when you’ve paid for the app though 👎🏼 Would be great if you could turn on your camera to interact with the dog as well the the mic.Version: 4.5.4
✓ I want to love it.The concept is good the app is ok. I find all of the features useful and helpful in dealing with my dog’s separation anxiety, but all of the features don’t work all of the time. I’m only able to connect to the video 50-70% of the time. How does one of the main features of your app only work half of the time?? It’s pretty frustrating when I’m trying to see if talking to my dog through the app is helpful or not. Also, I went through about a week when the recordings in the activity log were blank. Also annoying. I’ve tried to contact customer support, but have yet to hear back from anyone..Version: 4.5.0
✓ Good but has a few bugsThis a good app for the price. You can’t beat $5 dollars to watch your animal. With that being said mine has an issue where it will show a picture at times rather than a video or it will say “Unable to start video on Dog Station - it seems as if the Dog Station is in sleep mode or running in background mode. This is a restriction of IOS - it is not possible to use the camera when the device is in sleep mode.” I have a brand new ipad pro that is set up to not auto lock. I have no clue why this says that. Hopefully I can get some guidance on how to fix this issue. It happens every so often..Version: 4.8.4
✓ Shame about IOS updatesThis is a great app. the only downside is that whenever Apple releases an update, it interrupts whatever app you're using with a "would you like to update now or later" message. and when that happens on the phone or tablet that you're running the dog station on it renders the camera inaccessible. as exciting it is to know there is an update i don't need to install i'd rather know that my dog was safe and sound..Version: 4.4.2
🙂 Dog Monitor Positive Reviews
Dog Monitor works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Dog Monitor.
⛔ Dog Monitor Problems
