- 76.6LEGITIMACY SCORE
- 79.6SAFETY SCORE
- 4+CONTENT RATING
- $2.99PRICE
IConnectHue for Philips Hue App Complaints & User Negative Comments 2024
IConnectHue for Philips Hue app received 59 complaints, negative comments and reviews by users. Have you ever had a bad experience using IConnectHue for Philips Hue? Can you share your negative thoughts about iconnecthue for philips hue?
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IConnectHue for Philips Hue for Negative User Reviews
✓ Too many in app purchasesVery deceiving app with too many in app purchases Also not that easy to use as it claims Example us music sync is an extra in app purchase amongst many.Version: 3.6.3
✓ Needs improvementsNice app but needs more improvement and bugs fixing, for example every time i click once to choose a scene it takes me to editing colour even though the instruction say click once to activate the scene and click twice for editing!!! Needs more dynamic animations ideas like candle, rain, thunder, colour wheels rotation, disco animations not only scene....plus the app is a bit laggy and slow..Version: 3.4.1
✓ Expensive, confusing UI, buggyFor an app that costs this much and charges each member of your family for each extra feature, I was expecting better performance. It works, most of the time when you are at home. Remotely it's a bit of a gamble. Maybe it will work, maybe not. Even with the paid animation design feature it is very hard to create smoothly fading lights due to arbitrary limitation on lengths of fade and inability to start with current state, however if you want to program blinking disco lights this works just fine. A simple task of fading from the current setting to a very dim red over half an hour to emulate a sunset is simply not possible. There is a sleep feature that dims lights slowly and then suddenly turns them off, with no options to leave them dimmed at the end. Promising, but not worth the price until many issues are resolved..Version: 2.9.1
✓ Paid app, everything extraSure, a few scene packs I can understand. But remote access? That’s extra. An iPad version of the app? Also extra. The app even says hey this app pretends to run on an older iPhone using an iPad and won’t work! And the long explanations on the website as to why these hidden fees are “normal” is just ludicrous..Version: 3.6.0
✓ Automation a disappointment; discotainment greatI paid for this app and the subsequent features. Automation is rubbish. It is glitchy and does not work when users come home sometimes. I have tried to resolve with the developer but there is no answer other than “It should be working”. Don’t bother paying for this feature, it is a waste of money. Just use Home & Away from within the Hue app which is free and accept only four rooms can come on when you arrive home. Conversely, Disco-tainment is great and well worth the upgrade..Version: 3.3.2
✓ EhhhCool idea don’t get me wrong. But when I buy an app, I expect to be getting everything..Version: 4.0.4
✓ Don’t buy thisThere are free apps that do the same thing, useless, waste of money, wish I could return it..Version: 3.5.0
✓ OverpricedThis review doesn’t add anything new regarding the overcharging of the application and all functions of it. I myself purchased almost everything which will run you over $40 (regardless the 30% apple takes) it is still very expensive. I only mention that because there is a lot of justification for the overcharging. You will find out later (if you own an iPad also) that you have to pay for a new iconnecthue for HD as well. I have 15 lights, three motion sensors and three dimmer switches. This is the better application for doing animations (if I used them). It is also nice for setting up dimmer switches. I ran out of memory on the bridge so I cannot customize my dimmers or anything else. 100 rules maxes out the Hue bridge. Make sure that if you have homepods to set the SIRI commands for iconnecthue on the same device you setup the homepod(s) with. I now create automations in HomeKit and only use timers (when memory allows) with this application..Version: 3.6.2
✓ OverpricedCall me cheap but it already cost to get the app, then cost for features etc .... Found the feature I was looking for while testing, and tells me to wait 15 minutes or to pay...it's just an app I don't understand the app market at this point everything is a subscription just let me pay once and move on. Taking money consistently is annoying the ecosystem cost enough.Version: 4.17.1
✓ Needs improvementThis app has allowed for some powerful customisations, but the design and user experience on the official Hue app is much better. Gradient light strips are only controllable through scenes, which makes things difficult.Version: 4.10.1
✓ Too complicatedI spend 2 hours this morning trying to get this to work. It is better suited to computer programmers than to people who want to control their lights. The reason I bought this is because the Hue App that goes with the lights won't let me turn one group of lights on and the group of lights off. I thought this would solve it. But after programming and reprogramming all the setting multiple times I finally gave up. Not only that, the app continuoulty 'forgot' the new settings I was applying, suddenly revertain back to older settings. And activating lights by "group" failed every time. I ended up trying to activate all the individuals lights. Also, this app is massively overpriced. I've used wicked apps that are free or less than $3. All this did was give me an enormous headache. Shame on this company!.Version: 2.6.2
✓ Doesn’t work well with Siri/shortcutsAfter paying for the app then paying again for the actual features in the app I’ve learned that animated scenes have completely different and incorrect behaviour when invoked from shortcuts instead of the app. Absolute waste of $$..Version: 4.3.1
✓ Literally had it for two seconds and i want a refundCan’t do anything in the app that you can’t do on free ones, purchased this for the discotainment listed in the hue app but that’s an extra purchase on top of this one? I think that should’ve been clearly stated somewhere.Version: 4.0.5
✓ Don’t believe the other reviews!Pretty disappointing app. It has more in-app purchases than I have ever seen before. Don’t buy unless you want to part ways with your money..Version: 3.4.1
✓ Low value for priceI got this app as I liked the instant interface with lights but only realized after you need 3D Touch to utilize it. Didn’t like how all the automation and cool magic scenes cost more which you would expect if this app was free and didn’t cost more than $5.Version: 3.1.8
✓ Pay Twice?The app is good. Very good. The best app for Hue by far. The app developers at Phillips should take a long look at this app. This is how there app should work. What the developers at Phillips wrote is garbage. A little pricey at 7 dollars but I don’t mind paying for a product that works as well as this one. That being said, if you also want it on you iPad, you’ll have to shell out another 7 dollars, plus the additional cost of the add on’s you may wish to purchase. That is the only issue I have with this app. Its what is keeping me from a five star rating for the app..Version: 3.1.4
✓ Not goodBad UI, tons of in app purchases. Doesn’t do anything well enough to replace existing hue app or Home..Version: 4.2.6
✓ Bad business modelHello dear dev, In app purchase in a paid app should be punished. For a product to work, you need to have a good app, a good timing and a good implementation. This app has 2 of the 3. In app ads would have been better..Version: 3.2.3
✓ A great idea but...I find it to be quite inconsistent. I mainly use this app to provide the motion sensor features missed by the Philips Hue app. Lights will often remain on even when there's no motion in the room. When there is motion you'll frequently find that several lights within a group won't react at all or will turn on but with the wrong colour temperature. As a result I have not bothered purchasing any of the extras - I fear they will suffer from the same inconsistencies. Would be an awesome app if it worked..Version: 3.0.0
✓ Features you want behind paywallThe initial purchase of $4.99 unlocks just a little more than the free hue app itself. Turn the lights off/on, change color, dimmer, adjust switches. There are some free features that are on useless timers or one free trial which isn’t enough to see if it does everything. So you are paying for nothing new. Everything else you want costs extra and even certain features within a feature cost extra. Say you want the animation feature; well now you gotta pay $1.99 for each set. I would pay an amount to unlock everything but after paying $4.99 already the app dev is a bit greedy here. The perfect hue app search continues..Version: 3.2.5
✓ This should be a free app if you charge to do anything in the app.*DO NOT BUY THIS APP!* I bought this app because it said it would let me play my music and have Discotainment. It also said I could make my own animation. Well yes you have to buy the app for $5 and then another $2.99 charge to unlock the music and $1.99 for EACH CUSTOM COLOR ANIMATION. Don’t buy unless they make it a subscription model or make it free with just in-app purchases. To have both is just a money hungry app where they purposely put limitations on it so you can buy EVERY SINGLE THING if you want the app to do what it says it “can” do. If the developer believed in itself they would set the price of the app higher if they can’t cover the costs. You get functionality of a free app for $4.99 that you spend on this one. Not worth the headache, but apparently the developer has plenty of time to get on here and write novels in response to other people complaining of the same thing! Don’t argue with customers, that’s never a way to do business..Version: 3.4.1
✓ If I could give this less than a star,If I could give this less than a star, I would. You pay $5 for then there are what feels like hundreds of options for in app purchases. Why I would buy an app.... just to spend more after..... to unlock what I thought I paid for. The developer of this remind me of EA sports in the matter that you continually get bent trying to unlock things you thought your originally purchased. Also for the music integration the best you could come up with was using the microphone to measure the sound, absolutely horrendous app integration.Version: 3.4.1
✓ Pay to pay moreI don't understand why I have to pay 7$ to download an app, a pretty basic app as far as apps go, and yet there are SO many in app purchase that should just be included. It works but I’m VERY disappointed. Not cool..Version: 3.4.1
✓ Interface 👌🏻 In app transactions 👎🏻The interface is actually great, the price for the initial app is fine, £3.49 on offer and £4.99 normal price. The gripe for this is, and I’ve requested a refund, I’m not paying an extra £2.49 for three colours to spin in an automatic cycle for christmas. That’s why I wanted it, if it were like £0.89 or something to unlock that. Fine… I guess. I can just automatic this with the Philips Hue original app, which I will. For how long it will take me, it wouldn’t be £2.49 worth..Version: 4.13.5
✓ Cool features, not the most usable appThe good: accessory configuration is way better than Hue app and other 3rd party apps The bad: I find the UX/UI quite confusing at times. Scenes: you will now have 3 different types. Hue scenes, HomeKit scenes, iConnectHue scenes, the one being one being the only one compatible. I’m not sure I feel like starting recreating all my scenes if I move away from iConnectHue..Version: 3.5.2
✓ Took the biscuitSo not only had I paid through the nose getting this as two apps one for my iphone one for my ipad - now its pay once for both. Literally robbed. It never should of been two apps in the first place but, and dont be silly folks, the ONLY reason this is now unified is so a subscription model can be added. Glad I paid twice. Won’t make the same mistake again. The ‘update’ is minor moving things around few new icons, still the same old dated UI, just enough changed to try and pass it off as a major over haul which we get for free (whats free? I paid the cost of a second app for nothing now). You know what, forget this app, I am out of here now. Edit: I stand by what I said. I have stuck to the facts, but then yes maybe I am a liar? I guess at least I didn’t get sarcasm in my developer response like many others. There are no new features I am using. Anything of value which differs from what I have been using for as long as I can remember is locked behind paywalls and upgrades. Good luck with your app..Version: 4.1.1
✓ BEWARE - breaks Hue WidgetsExpensive waste of money - does most of the functions that the free Philips Hue app does except Siri control from Apple Watch (without HomeKit bridge). To add insult to injury it also BREAKS THE HUE APP WIDGET FUNCTION! Do not waste your money..Version: 2.3.1
✓ Awful UI/UXThis is a very capable app, but navigating it is a nightmare. The icons are too abstract so there’s a lot of time spent just pressing random things to see what they do, and then trying to find out how to get back to the previous page. There are places where you drag and it can either scroll the whole window or adjust a light brightness level based on some invisible threshold that you can’t see. The ‘on/off’ button for a room is bottom-right on the summary page but bottom left when you go into the room’s page. The menu option for Automation leads to a page that does not let you set automation. Etc. It’s a usability nightmare, meaning I’m not tempted to buy any in-app purchases which might just make it even more confusing!.Version: 5.0.6
✓ The EA Games of appsOkayish app, but you pay 5 bucks for it, and then get super limited functionality unless you shell out MORE money through in-app purchases, with the minimum amount extra being $2 for each additional feature. Hell, you can’t even add a second hue bridge without shelling out another $4. There are free apps that do most of the stuff this thing nickles and dimes you for, and the only features that would make it worth a full 5 smackers are extra $! My smart home friends were considering buying this app and I got it as the guinea pig. Luckily for them though now they know to stay away unless they’re looking to drop like 20 clams on getting most of the features and presets. Sad!.Version: 3.3.2
✓ DisappointedPaid $6.99 for this and then I find things I had programmed in the previous version is unavailable for editing. These things are now an extra feature to be paid for..Version: 4.6.8
✓ Not worth buying this appThis app is so expensive and then they charge more for features inside the app..Version: 3.4.1
✓ Some Good, Some Bad.This app is really good for programming your switches and motion sensors for extra functionality. Also the animations and coloured scene control is top notch. DO NOT BUY the automations add on. The FREE Apple home (or other Google, Amazon equivalent) will give you far more configuration ability for Location and Time based automations. Tried to talk to the developer about this, he treated me like I was a dunce..Version: 3.2.2
✓ Need to spend more moneyWell It works... Kind of. Because buying the app from the store wasn’t enough. You still have to pay a lot more money for functionality. Even though the developer claims that the basic functionality is worth the $5 dollars, and he may have a point from he’s prospective. At the end of the day, the basic version does not do anything more then the free apps that you may already have... just change the price to 20$, give us everything, and stop hiding in app purchases.Version: 3.2.5
✓ Great app, too expensiveI brought the base app for £4.99 and the app is very good, a potential 5 star app BUT everything has an additional charge which makes this app just too expensive to be taken seriously. A £5 is pricy anyway and to then find out it only comes with limited functions and everything else is a payable upgrade is outrageous. To add scenes or animations it’s an additional £1.99 and that’s only per group which includes about 5. If you brought every additional add on I recon this app would be over £50 A potentially great app that’s been ruined by developer greediness. PS. Developer I’ve read your reply’s to other reviews and you’re wrong. The app is too expensive and arguing with customers reviews to justify the price tag is just wrong, listen to the people!.Version: 3.4.1
✓ App used to workThis app worked great until I recently got the latest hue switch. I’ve now gone in to try and add a simple action to turn on a light and the action won’t add. It only works when adding an action to turn on a group of lights. Very disappointed as I’ll have to revert to the basic settings for the new switch..Version: 4.10.1
✓ Nickel and dimesThis app has an up-front cost. Scenes cost money. Functionality costs money. I even was given a limit of times I was allowed to copy my own scene without ponying up cash. Look guys, I get that development and maintenance costs money, but we’ve already paid our price of admission. You’ve got to start rolling more functionality into the base app and stop shaking people upside-down hoping for small change to drop out of their pockets. Way, way too many nag screens for a paid app..Version: 4.2.2
✓ Pay for... everything.8.99 for the app, then 6.99 to add a second bridge, then 6.99 for discotainment.. (all functions seem to be add ons you have to further pay for.) Great app and functionality I imagine, but at a large cost..Version: 4.2.4
✓ Doesn’t workI bought this app because it said you could set up timers for Hue lights that you can’t through the Homekit app or Hue bridge. I am a pretty technical person. After many hours of trying, trouble shooting, googling, re-reading instructions, this app does not sync cleanly with the hue bridge. I have a couple different scenes set up for my hue lights and I never did get all of them to sync or show up on this app. I even tried through the hue bridge. Not only did i spend the $4.99 on the iphone app, I had to spend another $4.99 for the iPad app. I read all the reviews prior as I really wanted something that worked, and that i could set timers. Like I said, I am pretty technical, and if I can’t get it to work after all the hours spent, I definitely cannot recommend spending the money on this app..Version: 3.1.4
✓ Minor faultTldr: there will always be at least one bulb that renders pallets/animations incorrectly with wrong color. Developer said it was impossible to program color scenes and animations without fuzzing on the colors, and that some bulbs would always display incorrect colors. They’ll either be white or an off shade of the intended color. I’ve not seen that limitation in other apps. Regardless, the app doesn’t do what I want it to do so it doesn’t work for me. You probably won’t care about it though..Version: 4.9.3
✓ Sorta randomI feel like whoever designed this just said, “you know what? I’m gonna to just put these buttons everywhere. Then I’ll assign cryptic icons to them with little to no explanation”. At least they don’t refer to it as intuitive. And good, cause it’s not. At all. You’ll have to spend a good long while just farting around with what each section does, then more time trying to figure out how to apply it to one or more areas, then more time if you want to learn how to do any “animations”. Then more money of course if you want to use any of those. Oh, then more time trying to figure out how to organize your “custom” “animations”. I bet you could take a room full of 10 adults and spend more than 4 hours teaching them how to use this app, and they’d come out of there still not being a “pro level user”. It’s just so tedious. The good news is, when you do get it down, it does do the most things with your lights and switches. Though I still find myself using the Hue app just because it’s faster, easier, and I can hand it to a visitor and they can use it without a 2 hour tutorial..Version: 4.0.5
✓ DONT BUY FOR WATCHI bought this for my watch thinking I could change the color of hue lights but all it does it turn lights on and off. What a wast of $$$ I can already turn lights on and off either with Siri or Apple home. They want you to pay another $12.99 as an in app purchase so you can change light colors. DON’T WASTE YOUR MONEY IF YOU WANT TO CHANGE LIGHT COLORS ON YOUR APPLE WATCH. This is only an on off switch. If I could give no stars I would..Version: 3.1.3
✓ Quite complicated if u ask meI started off with Philips Hue bulbs several years ago. Quite happy with their performance so in time I have gravitated to two exterior lamp assemblies and two motion sensors this holiday season. At first I used the Hue app., and I felt I wanted more that was available via the iconnecthue app. Wow! I can read. Do I struggle with comprehension....yes. I tried and tried with failure every time. Then I emailed app support. They responded very timely. However, thru multiple emails, I wasn’t making any progress with what I consider simple settings. So, I gave up and uninstalled the app. Back to the free Hue app I go. Good luck. It just wasn’t for me..Version: 4.0.5
✓ You get what you want, if you pay for it.This app is exactly what I was looking for. A great way to create animated scenes with your hue lights. But there is a catch. The app is $7.00 up front, then the majority of the good content is hidden behind another in-app purchase. Many of these are $2.79 or more. I do recommend the app, but be ready to fork over a lot more money than you maybe anticipated, for an already expensive app..Version: 3.1.3
✓ Don’t buy it.Some of the features of this app are cool, but you only get them as demos. If you actually want to use them, you have to buy them. You’re pretty much paying almost $10 for a demo. Since first buying the app a month or so ago, I haven’t used it once..Version: 3.5.0
✓ Waaaaayyyyy too expensiveThe basic app has very little real benefit over those of the free app by Philips. ...then the rest seams to be just trail/demo for in app purchases...all of which are too expensive for what you get. There are far too many of them of the same ilk (scenes or animations etc) and there is no single ‘buy all’ price. Lastly, in app purchases are not free under “friends and family” - every member must to pay for each in app purchase individually if they want the same control. This app needs to be Lite £1.99 / Pro £7.99 Regrettably, applying for refund today based on feeling misled over Friends & Family sharing and the additional costs for features I had thought I’d paid for initially..Version: 3.1.4
✓ Nickel and Diming usersI’ve been paying for the in app purchases for years. It’s a great app but I don’t agree with their revenue model. Each feature of a $5 app locked behind an additional $1-3 paywall. The $5 app becomes a $25 app and you still need to buy all future product features as in app purchases, you won’t get anything new unless you cough up. The new membership plans are even more confusing and another way to charge more. It’s a great app but be weary of all the charges to really make it a “great” app. Base app is about on par with the hue app now days. Just wish the developer didn’t feel the need to charge for every update and feature added. Give older features out to people, stop locking everything behind in app purchases..Version: 4.0.0
✓ Most recent update is a battery killer!The past few days my phone’s battery life has been abysmal, including last night being unable to fully charge. I looked into the battery app on my phone to see if it had been knocked off the charger or if something else went on - the Iconnecthue app was active all night, utilizing 95% of the background activity. Every hour throughout the day it used the most significant amount of battery and this only began with the new update. I loved the app and would give it a shot again after a new update, but right now it makes my phone practically unusable..Version: 4.2.6
✓ Many animations not working in timerI have been using this app for several years and have always liked it. At some point in the past few months, multiple animations have stopped working as timer options - I constantly get an error saying there was a problem creating the timer. Some animations work, some don’t - some in the same animation packs. Seems mostly random. I can test all of them and supply a complete list if needed..Version: 3.1.4
✓ Just keeps getting better!This app is still super underrated and I can’t believe it doesn’t even have 1k reviews yet. I’m a pro member and have about 30 lights throughout my apartment. I reached out to the company at one point recommending something and they responded probably within the same day teaching me how to do exactly what I was recommending but didn’t know was already a capability. This app does take some playing around and figuring out at first, but it has endless capabilities with being able to create all your own content! I just had the new update installed and saw this new AI feature which I had my doubts about. I tried it 1 time and it created exactly what I’ve been looking for and trying to create on my own for a few weeks. I just wasn’t getting it perfect yet, but the AI got it done and I created a magic scene from that one AI creation. I love this feature!! Thank you guys for continuing to improve and develop this amazing app. I will be a pro member for life❤️💛💙💜💚🧡.Version: 4.17.0
✓ Best Hue app, but too nickel-and-dimeyThis is the best app for Hue lights. I’ve bought them all. So get this one. Now just some critique to help the developer: - Setting switch behavior is amazing, and the best feature probably. Only thing is it feels tedious setting them up. Maybe just cause I just reprogrammed two switches, similarly (for each nightstand), and took forever. Maybe a copy function where you could sub out the bulbs? - Just too many separate in-app purchases. I can’t think of another app that has this many, many for similar things. It’s not even the amount of money. I’m happy to pay for it. Just annoying to get prompted to upgrade for every single feature. - I just want the app to cost money upfront. Or have one in-app pro purchase if necessary. Don’t split it into 20 paper cuts. - Rather see you charge for features or theme packs. Not both. Pick one to make money. The other should be free to sell the other. - This really needs family sharing, which I get isn’t possible with in-app purchasing. But it’s crazy everyone in my family needs to pay for all the in-app purchases..Version: 3.6.2
✓ Makes Hue incredibly flexibleI’ve been using the app for a few years. The customisation available for switches and movement sensors is great. I do however have to admit that once I’ve used the app to configure the many switches and movement sensors around my home, I prefer the look and feel of the official Hue app to manually turn anything on and off. The last update to icons is a step forward but I think the app can do with a UI overhaul. The icon used for on/off plugs could do with updating. I think it’s supposed to depict a German mains socket but looks silly. Lastly I’d really love to see some kind of guest mode or read only mode (such as provided by Loxone). I’ve an iPad visitors and guests use to control music and heating however currently they are also able to switch any lights on/off as well as deleted scenes or even lights..Version: 3.7.2
✓ RemboursementJ’ai acheter l’application mais sa fonctionne pas j’ai essayer avec l’adresse ip et avec la recherche automatique rien ne marche sa me dis erreur 😤😤.Version: 4.3.1
✓ Below averageNot as good as the standard free app.Version: 4.5.1
✓ Latest version crashes on iphone5Was a good app. Upgraded yesterday and now just crashes on my iphone 5 when you open app. My phone has never been jail broken. Hit the app support button in the AppStore but just takes you to a forum page with support for other apps. No mention of iconnect hue..Version: 1.2
✓ Formerly great app spoiled by ads and IAPsI used to love this app, but now there’s just too much pestering to buy gaudy add-ons, upgrades and subscriptions. I can see how it’s a full time job supporting all the latest Hue products, but I’d rather pay one honestly earned update price from time to time than have what’s supposed to be a home automation app turn into a tacky storefront..Version: 4.13.5
✓ Developer contact me to change my reviewBought the app a good while ago. Tried to get into it but found it unintuitive. Gave it a score based on my experience. Developer contacted me and told me to change it to a positive score as my experience was due to ‘not spending time learn it’. I deleted my review but decided to once again share my experience. Sorry developer. My experience is valid.Version: 5.1.0
✓ Needs improvement2 major problems I have with this app, 1: the animations WILL not stop after activating a new Home scene or switch off the lights and back on, or even loading another animation and then stopping it after. It will keep changing the lights to that previous animation. 2: the discotainment has lag, and I wish it’d be able to initiate the discotainment from the HomePod and then handoff to the app on a chosen device. This way the whole shortcut I have set up for party mode will run more seamlessly..Version: 4.3.0
✓ Widget needs iOS 14 updatePlease update the widget to the iOS 14 style widgets!.Version: 4.6.1
✓ Color picker update is terribleI have used this App for many years. The recent update change the color picker for lights, and now I can’t select the color I want quickly and easily. They added a magnifying glass picker or something, and now it takes forever to get the colors right. It was an awesome app for so long, but the most recent update makes one of the most used functions so slow to use. Picking the color blue would take 1 second previously, now, you get the color purple instead, and then have to drag your finger around the color wheel for 4-5 seconds more to find the color you want. Same goes for all other colors. It doesn’t sound like a big deal, but it’s incredibly annoying..Version: 4.15.0
🙂 IConnectHue for Philips Hue Positive Reviews
IConnectHue for Philips Hue works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact IConnectHue for Philips Hue.
⛔ IConnectHue for Philips Hue Problems
