Swagbucks: Surveys for Money App Negative ReviewsProdege LLC

Swagbucks: Surveys For Money Negative Reviews

4.3
4.38804 star

Total 83 Negative Reviews

Swagbucks: Surveys for Money App Complaints & User Negative Comments 2024

Swagbucks: Surveys for Money app received 83 complaints, negative comments and reviews by users. Have you ever had a bad experience using Swagbucks: Surveys for Money? Can you share your negative thoughts about swagbucks: surveys for money?

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Swagbucks: Surveys for Money for Negative User Reviews

The deleted my account and pointsIt takes ages to get enough points to cash anything in. They randomly deactivated my account after I spent ages on it and couldn’t even cash my points in. When I asked why they deactivated my account, they couldn’t give me a reason why, I didn’t do anything wrong all they said is they won’t do anything and that’s the final discussion basically no effort put in to get my account back or figure out why it happened. I will say the app is easy to use and it’s clear how to get rewards and what they are..Version: 5.3.2

Unethical ScamDO NOT DOWNLOAD! I set up an account, did a couple of surveys and then the next day I tried to log in only to received a warning message advising me that my account was deactivated and to contact customer support. It’s not possible to contact customer support if you can’t log in. These crims now have my data etc. DO NOT DOWNLOAD! Apple I request that you remove this unethical/criminal app..Version: 5.15

Colossal waste of timeI was curious so decided to sign up but I cannot understand the amount of positive feedback for this service and wonder how much time people are spending for such small rewards, you can attempt dozens of surveys and consistently get rejected as you do not meet the survey criteria, repeating the same basic questions for each, those that allow you to progress to about 60-75% into the survey will kick you once you answer one question that does not fit their target demographic, please be wary that there’s also a potential to be added to all sorts of spammy marketing lists.Version: 5.2

Too SlowSince it appears my previous review was deleted. I will say this app is not worth the time. I down loaded this app and SurveyJunkie on the same day. I reached minimum withdrawal amount on both apps around the same time which took about two day. SurveyJunkie withdrawal was in my PayPal account immediately. I finally got the Swagbucks withdrawal today, it took 11 days. I have reached minimum withdrawal on SurveyJunkie twice in that time and cashed out twice since then. I haven’t been able to reach minimum withdrawal for even a second time yet with this app. Not only do you get rejected for surveys more often on this app. It will disqualify you from surveys with over a 90% completion rate and 30 minutes over the 15 min estimate given for that particular survey and only award you a couple of points. If you get disqualified from a survey from SurveyJunkie, they have to common decency to disqualify you within the first few minutes so you can move on to another. I’m my previous review the developer boasted of other options to earn points in the app, but what they purposely doesn’t mention that earning points that way, they is even slower than the surveys. Spending 15-20 minutes for videos for 1 compared t 15-20 minutes filling out a survey for 40-60, is not the great alternative..Version: 5.11.1

Very Bad Customer service"Extremely disappointed with the app's customer service. Despite reaching out three times, I've received no response. Poor communication and lack of support make it difficult to trust and rely on this service.".Version: 5.28.2

HORRIBLEThis app is ridiculous! It downloaded fine but when I went to sign up it kept saying I had an account already and I needed to reset the password. However it would never send a resetting email and kept telling me I had to contact support because I had no more tries to log in! I couldn't even get to have an account. Would give this app 0 stars if I could. Honestly so disappointing and would NOT recommend..Version: 5.5

THIS THING SUCKS!It said my account was deactivated and it SUCKS!.Version: 5.17

Hard to find surveysHard to find surveys.Version: 5.12.1

Attempted many, taken on for fewNot worth the time / effort. I have probably tried about 30 surveys many of them running for ages before I was told they were closed or I dint fit - after the reaped lots of information from me. I am a high credit score, well educated senior professional and can’t recommend this at all. They took lots and gave little. Ended up with just 256 Swagbucks for I estimate about 5 hours of effort. It would be better if they owners identified the best fit demographics and age groups or geo locations for either surveys or overall rerun on effort to be more transparent. I feel like a lot of my information is now ‘out there’ for little or no reward. I do for that reason feel fleeced..Version: 4.11.1

So incredibly rubbish‘Drag each into the box’ - of course, it doesn’t work so 10 mins spent answering previous questions is time wasted. Or ten mins spent answering questions equals a ‘sorry not suitable’ type response. More time wasted. Just a couple of examples. The app continually fails to offer questionnaires suitable to your circumstances so you get ‘cancelled’. An example of a qualifying question - how many lungs does a human have? I answer 2 - and am then chucked out of the survey as ‘not qualifying’!! Honestly, what a waste of precious time. Seriously, please don’t waste your precious life trying to accumulate enough points for a fiver here or there. Your time is worth more - listen to me: Just. Don’t. Do. It..Version: 5.5

It’s A Love-Hate RelationshipIt’s annoying how 90% of the surveys don’t let you actually complete them and how conveniently it throws you out and give you 1 for it. The most frustrating part is that you submit the receipt and check off all the items that you DID BUY and DO ACTUALLY QUALIFY FOR-I even highlight the ones that do apply one every receipt I submit and it’s CLEAR AS DAY-yet they tell you otherwise. For example, That only 1 of the 10 items that are there in the list and there in the receipt yet for some reason you have to submit a request for a review of the receipt that takes 3-5 days. And you have to submit a different request for EACH ITEM that is clearly there. This is an awesome app and great idea and huge help-however, it needs to have some serious work done to help improve it because it’s a wicked pain in the behind to have to deal with all that unnecessary stuff just to help save. It’s more frustrating because the point of the app is to help you yet it’s ridiculous how much time and effort you have to put into something that is a no brained and is CLEARLY IN THE PICTURE. I submit receipts AS SOON AS I GET HOME. The Date is clear, I even highlight the items in the eligible items list and make sure the photo is clear to avoid mistakes and to make sure to get credit for it. This could be super amazing and a huge help-but like I said-it needs serious improvement to make sure people actually get credit for what they do and purchase..Version: 5.17

Beyond disappointedI have never taken the time to write a negative review of an app before, but this time I feel the need to. I spent weeks on this app and loved it. It genuinely works as far as I could tell (although I never tried cashing in my points). But I was able to obtain the points fairly fast and in a variety of interesting ways. I was enjoying it. Then, one day, my account became deactivated without warning. I reached out to customer service multiple times. First, they replied saying I violated terms. I wrote explaining my confusion, asked what terms I violated, and what I could do to get my account back. They requested ID verification. I provided it. They then said they decided to keep me deactivated due to violating terms. I asked them one or two more times what terms it was that I violated, and to this day I have not received an email back and still have no idea what I did wrong. I am so disappointed with this company and the way things were handled. I had truly not done anything I am aware of to violate the terms and if I truly did by accident, I would at least appreciate a proper explanation. I thought this was a wonderful app at first, but this was really such a shame. There’s so many hours poured into this app down the drain and I never got to redeem a thing..Version: 5.28

Maybe a scam? Still not sure.I downloaded Swagbucks last week, and I am guessing it is connected to Inbox Dollars, because I noticed I couldn’t scan receipts into Swag that were already uploaded to Inbox Dollars. I haven’t had a chance to take any surveys, because I actually got BANNED after just a week of doing nothing but watching their ads! I’m certain I didn’t violate any guidelines, and now all of that time is completely wasted, because I can’t even login to cash out. However, I still get push notifications from the App, and I can still login to Inbox Dollars. I emailed their customer support, but I haven’t heard back at all. It’s kind of concerning that there is an entire area of their website dedicated to banned members and troubleshooting. Clearly, this is a common issue they are failing to properly resolve. A quick Reddit search shows this issue is common. Why are they randomly banning members for no reason? I’d be careful on this app, as once you’re banned, you can’t cash out. Proceed with caution..Version: 5.7

SCAM!!!!DO NOT DOWNLOAD THIS APP!!! They will steal your sensitive information on your phone and then hack into your bank account!!! Not long after downloading this app, my details were hacked and my business bank account had several fraudulent amounts taken out of it. After calling my bank to cancel my card, I was informed that this was unfortunately common for apps like this to steal your information and then fraudulently take money out of your account. My bank also advised that they made several more attempts to take out very large amounts out of my account, which was declined. DO NOT believe the 5 star reviews on this app, they are bots faking reviews. Save yourself the headache of cancelling cards, changing all your passwords and trying to recover your lost funds. This has not been a fun exercise for me!.Version: 5.5

Waste of timeThey can’t change my email address.. waste my time doing surveys. Don’t waste your time with this app..Version: 5.28.2

Don’t download this app!!!!!!!!!!Swagbucks is like the worst app and website ever. It is just a complete waste of time. I tried 37 surveys, but I never qualify for any survey. Even though I fill in my personal information, it never filters the surveys that I won’t qualify for. Swagbucks is just wasting my time by making me to try and answer those survey questions one by one, and it will tell you that you do not qualify for it. For the app, it didn’t let me sign in, but who wants to use this terrible app? No one. I personally give up on swagbucks, and I hope others won’t waste their time like I did..Version: 5.25

CrashesCan’t seem to open the app long enough to do anything..Version: 5.22

Huge waste of timeThis app seemed really promising at first. But as other reviewers have said, they screen you for most of the surveys. All of which I have been disqualified for no reason whatsoever. No explanation as to why I was rejected, I just constantly get rejected on every survey I attempt. On the last one I tried to take, it gave me an almost immediate popup suggesting this other survey instead, but when I tried to open that link, it just took me to my dashboard with an error message saying it was “outdated” and I needed to refresh it. Except when I try to refresh it, nothing happens, it’s just the same error message over and over again. I gave up on the surveys and tried the “about me” questions, which I had done once before. But when there was a question where you can choose more than one answer, it just deselected my answers over and over again and I couldn’t move forward. That was my last straw. I ended up deleting the app because it’s too frustrating and too much wasted time. Seems a little rigged if you ask me. Unless you have a lot of time on your hands I don’t recommend this app at all….Version: 5.15

Terrible appDifficult to use, hard to navigate and surveys are barely available.Version: 5.2

Just start using itMaybe later I can give a property common..Version: 5.27

I just can’t do a surveyIt wont let me do a survey, it keeps glitching.Version: 5.1.2

Waste of timeTells you you’ll make so many swag bucks for completing however many surveys, once completed, they tell you your not eligible to earn those swag bucks. Same with the games. And you need to have at least 1000 saved up to be able to even look at the gift cards. Takes way to long and is extremely difficult to get swag bucks. Waste of time!.Version: 5.28.2

GarbageComplete trash. Don’t waste your time on it it’s just not worth it. The gold surveys just didn’t work for me and the layout of the app is awful to navigate through. It wasn’t connecting the iOS app to my laptop which is frustrating since it requires you to use your e-mail through a laptop or desktop. This might have been a one off and it might work for someone else but if you were going to have the same experience as me, just stay far away from it.Version: 4.11.1

Not Worth It AnymoreI used this app on and off for years but it doesn’t work anymore. The surveys were always garbage and always say they’ll only take a few minutes but take ages and rarely reward what they say because they’ll disqualify you after you spend 20+ minutes answering questions and then grant you pennies (if anything) for your time. I used it for the mobile game rewards, but they no longer track as of a several months ago despite me allowing tracking and doing everything I’m supposed to do. Customer service won’t help and just says “we don’t see anything on our end, too bad” even though I have screen shots of every step of the process with timestamps and everything and so I don’t get rewards for anything anymore. I’ve tried everything to get it to work again and a dozen different offers. They show up as visited but won’t post and no one cares. In the past I earned hundreds of dollars of rewards playing mobile games in my spare time and suffering through hours of ads in between. I used to get extra funds for Christmas and spending money from this app. I have recommended this app in this past. ***I no longer recommend it to anyone and will not be using it anymore.*** I only gave it two stars because you can earn literal pennies if you want to waste hours doing surveys, watching ads, using their coupons or web search - the redemption services are legit. But good luck if you have a problem with tracking. Goodbye Swagbucks!!.Version: 5.28.2

GarbageI can’t sign in.Version: 4.5

Fun and easy but as usual they forget credits for completing taskI love this app and website. I’ve made a few good money moves on swagbucks. But as the pandemic started I noticed that it started to go down hill. I have missed out on a bunch of credits. Customer service is super hard to get ahold of. I’m constantly finishing and completely finishing and thoroughly finishing surveys and then being told I was disqualified even tho I have a screenshot proving my completion. I go grocery shopping monthly and I mean multiple times a month and when I submit my receipt via email I receive nothing for my receipt and for letting swagbucks know. I hardly ever use this app anymore. I come on and maybe do an 30 minute visit. I used to come on for hours and just had a ball now I don’t because I’m scared and I hate that I feel as though I will waste my time. Proceed with this app with extreme caution. Screenshot everything you do for your proof. Stay in contact with swagbucks customer service and don’t stop like I did when I got frustrated because they had me reaching out almost 5 times daily..Version: 5.4

Keep Looking For Something ElseI started off happy with the app at first, played games and earned gift cards. As soon as I completed required levels, I would receive a text saying your credit is on the way. Fast forward a few months and I stopped receiving credit for levels completed, reached out for help getting my credit and the first time with about a week turn around time they were helpful, the second time they tried saying I was credited when I actually wasn’t and had proof I wasn’t. With that being said I tried a different game and again no credit given after completion of required levels so it’s time to delete my account. Also the surveys are basically non existent I would go through five minutes of questions to suddenly be booted out saying I wasn’t a fit or qualified for that particular survey and no credit given- despite the fact I practically completed the whole survey prior to being kicked out. Coincidence? No- this happened every single survey I attempted over months: not once did it allow me to complete a single survey. Coming from a survey standpoint I recommend mturk for better survey and payout. Don’t waste your time downloading this app because it’s only a matter of time before they stop crediting you for the work completed. Disappointed to say the least because I enjoyed the random games and rewards..Version: 5.20.1

Won’t let me change my phone numberWon’t allow me to change my phone number without providing them with government issues photo ID, in fact, they won’t even allow you to contact customer services without providing them with your ID and proof of address. I’m not comfortable uploading personal info and documents just to be able to contact customer services. Would prefer to talk to customer services about this issue but they won’t let me until I upload ID so it has to be a review I guess..Version: 5.24.1

TerribleMost of the surveys don’t issue the rewards they promise you’ll be doing one survey then you’ll start another one without knowing you started spend ages doing a survey only to find when you check your points you’ve earned nothing the watch section says you earn after 10 watches but I must have watched over 29 without receiving anything. You’ll send 10 minutes doing a survey then get a message either now we will take you to the survey so that was a pre survey. Or it will say this isn’t a survey for you. They take information off you and give you nothing biggest con ever.Version: 5.9

Can be frustratingGreat to get the vouchers and other free stuff. However... I find that the estimated time to complete the surveys is, in the majority of cases, vastly underestimed. The surveys are very rarely completable within the stated time. It is also pretty annoying when you spend 5 mins going through qualifying questions to be then told you don’t qualify (time totally wasted). Related to this is when something goes wrong during a survey, you lose the time spent and it isn’t very easy to report the issue, wasting even more time..Version: 5.3.2

It’s okayThe Survey’s are straight forward but will take you time to get enough points to redeeem but good for when you have some spare time..Version: 5.3.2

My complaint and adviceThis app actually pays and it pays a fairly decent amount, it’s actually a good way to enjoy your free time while getting paid, but the reason I’m rating it 1 stars instead of 5 even though I said good thing about it is because swagbucks got rid of my account four weeks into using it. They said they suspected I violated one of their term without giving me any detail about what I did wrong. I used the app like normal and for three and a half week, everything was going fine, until I got that notification. I had almost $100 in my account and had $25 that was pending. I received a notification about my account deletion while my $25 was pending so I never received it, and I lost my $100 dollars too. Some games in swagbucks ask you to put money in for a higher payout, so I did. I put about $30-$40 in, then they deleted my account, which is $30-$40 I’ll never get back. So my advice in all this is, any offer that asks you to put money in, don’t, and also to cash out frequently, because they may suddenly delete your account out of nowhere. I actually got this advice from someone else, but didn’t believe them until it happened to me..Version: 5.28.2

Useless for Canadians…and there are no surveys..Version: 5.17.2

So far so good. Can’t upload receipts though…No idea why, but every time I try to upload a receipt, it immediately gives me a screen saying it can’t read the information. I turn them, flatten them, I even do the old “rub the dollar around the side of the soda machine” trick. Alas, it seems, there is still no pleasing the magic receipt overlords. 🤦🏻‍♀️ 🤔 Does the system not realize that it’s impossible to take pictures of a 3’long CVS receipt and also keep it completely straight & flat the whole time? And dear lord don’t let it get a water spot on the receipt. That’s already going to be a “no go” in my experience. Everything else seems to work well in the app. I Wish I could get around this issue and it’d definitely be worth 5 🌟🌟⭐️🌟⭐️ as the time and thought that went into making this app was completely worth the full marks. It’s just that pesky uploading of the receipt that’s the issue. This may be just my experience, if so, Please file my receipt problem in the “The More You Know💫”, bin, just in case you get another person not quite bright enough to pull this whole thing off. 😂 Thx ☺️.Version: 5.15

Nice when it worksHaving trouble with surveys not working customer support says they cannot track as I am using third party. Don’t understand and have asked for help / clarification with no response. Takes the fun out of it all for me.Version: 5.28.2

Sketch. Waste of time and they ask for a lot of personal information that most other apps do notMy account was apparently suspended and I reached out to customer support to see why. They said I violated the promotional terms of service and I asked how- they then asked to see my government issued ID to varify im speaking about my account…i was never asked for my ID before my account was suspended so i dont understand why theyd need it now to ensure that is in fact my account. This didnt seem safe to submit my ID and feels very fishy. If they didnt ask fir anything other than my email and phone number prior to suspension then why would they need a government issued ID now? How would that varify my account if I never was asked for it up until now? Felt like something scammers would do. Read through other reviews of people getting deactivated for no reason as well. Apparently they experience deactivation as soon as they start to win swagbucks. This now makes so much sense because I downloaded monopoly go off of here and recently reached board five which would give me swagbucks but nope they deactivated my account. Definitely a scam dont even bother wasting your time..Version: 5.26

Cant buy thingsI saved up enough bucks to try and buy things but I couldn’t buy anything just kept on asking for my credit card information..Version: 4.4.1

Bad surveysThe surveys were asking me personal questions like my postal code and age.Version: 5.0

I can only access my account via emailI tried logging into my account via the app but it kept saying invalid credentials. I didn’t think much of it and clicked on the forgot password link. When I was done resetting my password it took me to my account. I then logged out and tried to use my new password to enter my account but then again I got the same response “invalid credentials”. I thought weird maybe I typed it in wrong and tried a couple more times before hitting the reset password link again. When I got access to my account again via email. I then click on account so I could verify that I had all the right information which I did. So I figured maybe the app is just experiencing some issues and went to google chrome like they suggest and same thing “invalid credentials.” I reported my issue to customer service and it was simply dismissed. Then I decided to try and make a different account and when I was done creating it and tried to log in again I got another invalid credentials pop up. This is ridiculous on another level. I have had this account since 2014. I’m just not impressed with its customer service..Version: 5.1.2

Good if you have the patienceI think this app is a nice way to get money, especially for a 15 year old like me. However, I have some problems with it. First, I get a forced add that won’t pay me after every single payed video that I watch. I know the creator has to make money to pay for all the users and stuff, but it just feels like too much. It’s like those stupid games or websites that are too laggy to work because they’re loading adds on the side of the screen and you know your gonna get hit with an add that you can’t skip at any second. Also, more than half of the surveys I do knock me out of them before I can finish them. Most of them knock me out right at the beginning for some “technical error” but the ones that kick me out of the survey at the end are just infuriating. I should get payed more than 1 Swagbuck if I get kicked out of the survey. I take my time to do the survey, I should get payed if I’m knocked out. I didn’t choose to leave the survey..Version: 4.11.1

Just startedOnly done one survey hard to say.Version: 5.28.2

SCAM!This app is a complete scam. I completed a task but they won’t credit me. I’ve been repeatedly contacting them through Facebook and through the app complaints procedure to absolutely no avail. DO NOT DOWNLOAD.Version: 5.6

One of the slowest,I’m sure everyone has heard about Swagbucks by now with all the money they spend on marketing and paying people to recommend them, however they will never pass that buck down to the people actually on the app and unlike other apps that will let you cash out instantly or at a $5 min, Swagbucks will make you wait till you hit $15 to even let you cash out. Not to mention that when you do cash they will make you jump through hoops to re-verify and it will take the longest time of any survey app to cash up (up to 10 days!!). Another note is people may want to use Swagbucks because of the other offers like receipts and games… don’t waste your time…the games are designed to be super slow at leveling up (so you will never get to a desired goal within the 30 day limit). Also, the games will constantly throw ads at you to pay and level up faster. Also with any receipt you scan you will most likely get 1 cent back even if it’s a $100 grocery order. Again Swagbucks has to be one of the worst, deceiving, slowest survey apps out there and I’d recommend any other survey app honestly..Version: 5.28.2

Problème loginDans le login ca bug au commencement... regler svp.Version: 5.28.2

Not for meI'm giving this app 3 stars because I don't want to discourage anyone from at least trying it for themselves... but it's simply not for me. I don't want to sound paranoid but the first survey was all about asking my income, my profession, my race.. etc. They also asked if they could track my location with the option only to be tracked while using the app.. or all the time. My choice was the first one but I keep receiving a pop up message saying I'm being tracked all the time regardless of my choices and would I like to go to settings to change this. Well of course I would because it wasn't my choice to begin with! I think I'm just old school and I don't like the idea of someone using my info as a method of saving money.. or getting me to spend it! I feel the same way about social media, if I want my friends and family to know what I had for dinner then I will call and tell them! I feel no need at this point to announce my life (or my dinner choices..LoL) to a bunch of complete strangers... but if these things don't bother you then you might actually like this app and others just like it.. in which case you should give it a try. As for myself, I will be deleting for now..Version: 4.3.2

Waste of TimeDevs can’t figure out how to hide surveys you don’t qualify for until after you’ve completed them. Likely so they can harvest data and not pay out rewards. A lot of the surveys it actually leads to are scammy virus websites that also don’t pay out rewards..Version: 5.20.1

ScamDon’t use they will let you build your earnings then ban before you can redeem them saying you have been dishonest etc Even if when you show the proof that you have not they don’t acknowledge you. Stay away there are plenty of honest sites that will reward you for your efforts. It’s a shame scam sites like this ruin it for all.Version: 5.14

DO NOT DOWNLOADSo basically what this app does is takes your personal data in order to target adds at you, but they also have full right to sell your data and if you want to earn the money quick it’s incredibly hard some surveys after collecting your data don't even give you a reward, ITS BASICALLY A SCAM, it would take multiple months just to make $100 and by then dozens of corporations will know everything in your life, i would suggest not getting this..Version: 4.13.1

App is okThey request a lot for minimal Swagbucks points.Version: 5.15

Terrible customer service supportI completed a challenge that took days of my time to get 5000 “Swagbucks”. After I completed the challenge, the offer went pending and said I would receive the offer in 6 days. Okay, cool no problem. The very next day they sent me an email saying they couldn’t verify the offer and took it away. I contacted supported and provided screenshot proof of completion. They gave me the run around, they asked for additional info to prove completion of offer. They made it seem like after I provide this info they’ll look into it. Then two days later I get an email from a different agent telling me that this support ticket is no longer valid and to submit yet another ticket because I chose the wrong topic. Really? You just invalidate my ticket after asking me for more pictures as if you were going to look into the issue? Absolutely ludicrous they want people to wait upwards of fifty days just to even submit a support ticket on some of the challenges. Uninstalled. Terrible customer service, waste of time and effort.Version: 5.11.1

Good but some improvementsThis app is nice, I like the concept of making money from surveys with no catches but there are some improvements. I think if possible giving people more surveys more often would be a good step to make the app grow as you make more money. Also if I ever accidentally shut my app or go off a survey the survey disappears and I can no longer get Swagbucks from this sometimes the app has crashed halfway through doing a long survey and that is very annoying SK fix that please and maybe have like a pause and resume survey option? Or something like that where it pauses if you shut the app..Version: 5.9

Cannot confirm email no reply from help deskI’ve spent a lot of time earning points and then came to find many threads on Reddit and other reviews that agree Swagbucks won’t let you confirm your email in order to redeem Amazon or PayPal rewards. I’ve been trying for a month to get a reply from the help desk but they just ignore you. Do not waste time on this app. Testerup and Testerbuddy have been way better apps. No wait time for rewards and straight to my PayPal without having to confirm my email. I’ve made over $300 between those two apps yet can’t even cash out $10 on Swagbucks. Very disappointed..Version: 5.28.2

Pretty TerribleYou have to give a lot of information and time, the discounts are so minimal if there discounts were about 5x better it would be (barley) worth it still. Don’t bother.Version: 4.8.1

They are racist!I was taking a survey and they asked me what was my race and I said I was black and they said this survey isn’t a match for you like what. And I literally only answer 1 question before I answered that question and that question I answered before was a question u can’t get wrong all it asked what fruit I like and then they asked my race and I put black and they said this survey isn’t a match. They are so racist and I’m not putting no money and their pockets. And swag bucks if your reading this just know your race is not better than black race like why do these people think their better than black people and just so u know u aren’t better just because you have guns because if you didn’t have those guns you wouldn’t be able to do nothing to us and how dumb can u be to think just cuz you are white or whatever race you are that your better than black people , that is just dumb like. You should be happy because alot of these black people are helping you by downloading your app and taking these surveys. Don’t bite the hand that feeds you..Version: 5.21

Not all functions are accessibleI cannot work our how to access certain functions such as ‘theorem reach’ - although available, nothing happens when I click to access the provider even with an up to date version of the app. It’s frustrating as I can’t always access swagbucks via a desktop and feel my earning potential suffers as a result. I do like the easy access ‘to do list’ though and find that aspect much more user friendly..Version: 5.1.2

Freezes on big point surveysI’ve used this on and off for some time now and have noticed too often a survey will deliberately freeze a good three quarter of they way through big surveys with big points. It annoys the hell out if me that they have effectively got all that FREE data from me and I dont get any reward. It’s happened too often to be a coincidence. Just be warned that this can waste a lot of time with little or no reward whatsoever. When it does work it is good, but it is rubbish on the big surveys and big points which makes me very suspicious of this App and I’m thinking of ditching it and not wasting any more of my precious time!.Version: 4.6

Horrible supportSo, good idea but the customer support is basically non-existent. Pretty sure I was just talking to a robot the whole time. First time, I completed a task and it was not showing up even tho it registered that I installed the app and it was working. I contacted support and they got the information they needed from me but I haven’t heard anything since. It has been a week now. I contacted them about a different activity I completed. It had been working fine but once I got to the 4th or so activity in it, it stopped registering. Contacted support and have heard nothing. Now, I can’t get into my old email so I can’t change it. Contacted support and I had to do this thing that verified it was me and it said it was successful. Then I responded to support saying it was done and asked what I need to do next. Just checked it today, (this was a couple days ago) and it was marked as solved with no response. Don’t get the app, as soon as you are actually able to earn something, everything breaks. Probably on purpose too with how horrible customer support..Version: 5.28

Not worth itDoes the app pay? Yes. But there’s too much time involved, along with the tediousness of dealing with surveys that screen you out. When taking surveys in this app, I usually get screened out shortly after answering a couple questions in each. I get that this can happen every once in a while, but in this app it’s overwhelmingly reoccurring. Sometimes surveys will take me to the very end and then Swagbucks won’t credit me the full amount originally promised. The survey time algorithm needs work too. There’s just much better options out there for taking surveys. To give you an idea, I’ve put about 7 hours into this app doing surveys and have made $12. My opportunity cost would have been working at my job for those hours and earning $105 so it’s really not a good investment of your time. I mean the thing is, is that it works, but it’s too much of a hassle really given there’s other options out there (I won’t disclose here) for taking surveys for cash. And yes there are other features in this app, but unless you shop at stores don’t even bother (referring to cash back). Watching the videos and doing discover are both wastes of time. 16 videos for a penny and discover consistently has issues where I can’t access the content or it doesn’t credit me..Version: 5.1.2

Starts off well but poor customer service if you have issuesI started well on this although many of the surveys take longer than stated or redirect you to different surveys entirely. So long as you’re ok with this the process works well. Major issues with game links failing to work and/or track your progress so you can easily spend hours performing a task, then find you have no payment. Support responses are along the lines of ‘sorry it’s out of our control, thankyou for your understanding’ so ultimately very disappointing. Such a shame as it has a lot of potential if these issues were managed well.Version: 5.5

Hope you don’t need something from Customer Service.God forbid your account acts up. I have been going in circles with customer service for a MONTH now. I initiated because I didn’t receive money from an activity I completed, which I provided all the possible proof for, and yet they can’t find a reason to give the money that I earned. So, I then asked them to look into why Swagbucks was not tracking my activities, because I was doing every single thing by the website rules. Nothing was blocked, I completed everything directly through the Swagbucks app, etc. I have asked multiple times for CS to look into this and it’s always ignored. I have provided proof of the offer being completed multiple times, and they keep asking. I even had to prove my identity, which I did, only for CS to ask for proof of completion AGAIN and then tell me AGAIN they can’t find proof I completed the activity. Seems no one takes the solid proof I have and that no one listens, and it’s been going on for a month now. I am VERY irritated. It was a significant amount of money Swagbucks is refusing to reward me even when I have done every little thing by the book. I am fixing to delete the account and never use Swagbucks again at this rate..Version: 5.18.1

It’s okay.It’s an okay app if you have time to spend 30 mins just to make the equivalent of 3 cents..Version: 5.3.2

Not Canadian friendlyI live in Canada and for the starting survey (it needs to be completed to unlock all other surveys) it asked me to put in my postal code. (Canadian format is A1A 1A1) It rejected this format and I deleted the app because I couldn’t unlock any other surveys. Pls fix.Version: 5.14

Good app although misinformed upon signupAs a survey and cash back app in itself, Swagbucks is a very useful app and arguably my second best. Surveys were decent and accurate to length. It’s one of the ones you need to build up a balance to withdraw, although when withdrawing into PayPal, I needed to confirm my identity using a official document such as driving license or passport. I understand that they need to keep the site safe, although as I’m not happy uploading personal and confidential documents to a random survey app. I would appreciate this being displayed as a warning before signup, as it would have avoided this issue..Version: 5.20

I would give zero but one is as low as it goesI tried this for two days. In that time I spent approx 3.5 hours. I’d get through about 5-7 pages and get rejected on all but 4 surveys out of about 25 or so that I started. I understand they are looking for certain demographics but 7 pages in!?! You ask that stuff on first page!! I was expecting an experience like YouGov where they send you stuff that you’re in the demographic for. This thing is hit and miss, mostly miss. Deleted it. Waste of time for return!!!.Version: 5.21.1

Trash customer serviceI’m so over this app. I only use it for the product rebates. I go to the store, buy the product and literally half the time never get credited. It can’t find the item on my receipts. So I submit receipt for review and I either get one of 2 messages “the receipt isn’t clear and items aren’t found” I read every single detail under a product to make sure I get the right one and know for a fact it’s the right product and they still say item not found. I take the most clear pictures I know how and they still say it isn’t clear. This app has cheated me out of so much money. You can’t respond to the emails so you have to keep resubmitting the rebate. I have tried open tickets on about 6 items and the email literally says we will get back to you in 30+ days. I haven’t heard anything and several of them were well over a month ago. You get so frustrated you just give up and lose out on money. After 30 days sometimes you can’t return the product to the store. I’m cashing out and deleting this app. This is the worst rebate app I’ve ever used..Version: 5.7

ScamPlease do not get this app, it can be very harmful to your device and your email. This app can track down your location because sometimes it asks your postcode and what country you live in and what your name is. Please for your own safety do not get this app it’s a scam even though popular youtubers like anthonypit1 and tuxbird have been sponsored by this app. Please don’t trust any of the 5 star reviews they are all just bots and spare accounts trying to promote people to use the app..Version: 5.1

I mean, it does what is says it does.Although I knew this app was safe, I wasn’t expecting much rewarding. Swagbucks is an app that does in fact give you a digital currency that can be exchanged for real money and gift cards, but it costs more time than anything. Most surveys only give you 1-3 Swagbucks, which is about the equivalent of 1-3 cents, and the bigger paying surveys ask a lot of personal questions and take like half an hour to do. I thought I could do it for a little pocket money, but I’d much rather spend my time doing something else. As for magic receipts, if you want to grind up Swagbucks throughout the month scanning receipts for specific items and get maybe a ten dollar gift card, go right ahead. Sometimes you can download a game and complete some tedious goal for a lot of Swagbucks, but I deleted the game I got after it became grueling to progress. And I wasn’t about to spend money on the game to make money on the game. Like I said before it absolutely does what it says, but it requires a lot of time investment. Sincerely, a bored teenager..Version: 5.3.2

PROS AND CONSCONS: Swagbucks is ok. Just ok. It’s not a great way to make money at all, so definitely DO NOT try and make it a full time job. I’ve made 4 bucks in a week, but that’s because I’ve spent almost 2 hours a day on it. If you use it as a search engine instead of safari or google, you could be making about a dollar a day. I haven’t tried it the search yet, but I’ve heard that it’s not so good quality. Surveys are also not on the good side. Swagbucks doesn’t make most of the surveys. Most of the surveys tell you that you don’t qualify. When you do get a survey going, or is almost always much longer than it said that it was going to be. Some surveys ask you for year and month of birth and race, and some go as far as to ask you EXACT date of birth, full name, and yearly income... Sometimes with these surveys I feel like I’m taking the CENSUS!!! PROS: Swagbucks isn’t always nightmare though. There is a feature that I like called referring. If you make a referral and the person you referred uses your link, you receive 10% of that person’s money for life. If you own a social media account with a decently large number of followers, you should post your referral link there. If you successfully made like 100 referrals, you could be making like an extra 6 dollars an hour! Nice right?.Version: 4.13.1

.I’ve only downloaded the app today and have attempted to work around the app for about two hours until i gave up (i honestly shouldn’t have spent so much of my time on this app). the surveys don’t work and boot me out of the survey mid question. everytime i answer honestly i think the survey thinks i’m being “dishonest” which is quite a bad feature to have ‘cause it will raise false red flags. the games also don’t work as everytime it directs me to a browser link and i try to accept to all the terms and conditions, the button to actually start the game doesn’t even work. it’s a broken app and there are wayyy better apps that are survey/money based that have a better UI and will not randomly ban you for answering the questions ‘cause of you seeming “dishonest”..Version: 5.22

Why botherIncredibly fun and easy if your idea of fun and easy is kicking a spike over and over again until your slow and painful demise. Don’t waste your time unless you’re rich, own your own business, have a mixed gas and charcoal outdoor grill or are somehow able to guess what surveys want you to say. “Oh yeah this survey is for 60SB” no it isn’t you’re gunna kick me out after 5 minutes and give me one. Absolute waste of time when you need hundreds to thousands to get £5-10 worth of gift cards. I don’t think i’ve ever reviewed anything before, but i’ve taken time out of my Christmas to tell the world just how pointless wasting your time on this app is. Get a real job and don’t fall for this dribbling mess of a scam..Version: 4.9

Scam siteI used my account that I use for everything but on this I put everything in correct and it deactivated my account on it so I give it a 1 star because any thing that gives you money for videos are scams and are to get your details so don’t get it.Version: 4.7.1

SwagbucksThis app won’t let me sign in because it always says that my email is taken and I made a new email and it said that it was taken, and I stated typing in a bunch of random letters and made a randomly password and it still said that the email was taken and that’s how I found out how fake this email is..Version: 4.4.1

Survey stupidityI don’t rate things or give reviews, but for you I’ll make an exception. I did a survey and at some point it asked me to rate the app, just to progress the survey. I don’t believe it was a real rating but that’s beside the point. I could not skip. So I gave the lowest rating. And when the next prompt asked me to say why I gave the lowest rating, I explained that I should not be asked to rate an app in a damned survey, and that it’s the dumbest thing I’ve ever seen. Immediately after I hit “next” I was kicked out of the survey with no compensation. Really, now? Okay fine. I see how it is. So I decided to come to the App Store and give a real review. If you don’t reward survey answers you don’t like, why do you even do them? Don’t answer that because I don’t care. Anyways, I am uninstalling because you don’t seem to appreciate the time and, albeit minuscule, effort that people spend on answering your questions. Good riddance. Update: you want me to message you? Nah dude. I ain’t dealing with you anymore. I already deleted my account. Like I said, good riddance..Version: 5.20.1

Very poorGenuinely awful app, it barely works at all, constantly crashes can sit for 15 minutes doing a survey and it will randomly kick you out or complete a survey and it will say they are no longer looking for participants and give you nothing even though you’ve completed it. I’ve sat for 4 hours wading through countless surveys and not earned a single Swagbuck it’s utterly awful. Any surveys that say they last 4/5/6 minutes are not real they never work and trying to do the longer ones is completely pointless as you’ll lose connection or 3/4 way through it’ll come up you don’t meet our requirements. Such a waste of time..Version: 5.13

Signing up issuesI downloaded this app just over a week ago hoping to sign up and take part in some surveys. When trying to sign up I used my main email account which is a hotmail domain, however, I repeatedly kept seeing the same message appear on my screen stating “this email is not allowed”. After a few attempts I received another message saying email in use so I thought I must have created my account or previously signed up. When trying to log in it said “welcome back, looks like you have an account with us sign in below”. I tried this and guess what....wrong credentials used. Then I noticed a forgot password link, I clicked it hoping I would receive a reset link, but this email is still yet to appear. I have contacted the help team and they opened up a compliance ticket for me, however the ‘helpful’ outcome was “please use a different email domain.” I’ve just created a brand new gmail account, tried signing up immediately and surprise, surprise exactly the same thing has happened “looks like you’ve already got and account sign in below.” 🤷🏻‍♂️.Version: 4.11.1

Not worth it!I like others started and love it once I saw all the games and thought this would be easy to do and even wrote a rave review a week into it…HOWEVER, once actually starting to accrue some points from a game and making the deadlines, for some reason it just quit receiving my updates on my stages being completed and expired on me saying I missed the deadline which in fact I did not. Sent them a message and told them I wanted to keep playing that game and finish receiving the points and all tho they did send me the points I earned, I still was excluded from the game.. so I started trying to do surveys but every single one would making you spend 10 min answering the same and stupid questions only to deny you! And when you go to get your gift card you have to wait FOREVER if you even receive it. I opted for pay pal and yet you still have to wait and wait for that but yet other games and other transactions can be completed instantly through pay pal.. Such a let down..Version: 5.28.2

Three dollars an hour for surveysIf you’re happy earning that, go ahead. Other survey providers such as pure profile and octopus group pay more than three times that. Not impressed Swagbucks.Version: 5.3.2

Glitchy? Or on purpose?I’ve used Swagbucks for about two years now. Originally it was just for cash back in receipts, but recently I found the game area. Only two games I’ve made it to the final level with no issues of pay out but they were on the lower end of payout. However the day I before I hit the second to last goal of a game for a decent amount the app updated and stopped tracking all games I had been actively playing for the rewards with Swagbucks. So the next day when I reach that board I didn’t get credited, and not even a few days later I reached the final. I’m waiting to hear back from customer support but the rewards amount is a total of 85$ payout so it just seems suspicious that all of a sudden the tracking of the game stopped. However a few apps I’ve tried to install will track install and never again track anything else. It’s pretty annoying and frustrating..Version: 5.27

I think we have the worse app ever developedJust an awful user experience. Surely these are the perfect applications for smartphones so how have you got it so absolutely wrong. Spent a long time on a headphone survey that would complete over 3 days. Left app open so that o could return and it had lost the survey. It had opened in a webview so I have no idea what the url is. I have a load of personal inflation and have no idea where it has gone. Surveys just abort with no way of continuing them, that’s if after 10 minutes of answering the same old questions you are actually accepted Just so truly awful, rubbish, embarrassing.Version: 5.9

Scam!!!!When you signup and start earning and setup your goals you’ve started Swagbucks. But take words from someone who has been on it for years. I finally reached my goal of 25$ PayPal. So I decided to redeem it. Later that day I checked my account and I got logged off. They deactivated me. Normally this happenes when you cheat or something but I’ve never cheated and I’ve answerd the surveys correctly trying to reach their support and I’ve been waiting for over 3 days total scam..Version: 4.7

Great way to make a little extra but may deactivate your accountSwagbucks has a Lotof different ways that you can make a little extra money. How are you? Do you have to put a little bit of time and effort and some other things I would say it’s worth it in most cases. My favorite thing to do is to play the games that they offer because a lot of them are games that I would play anyways on my phone and it gives the extra little incentive to play a little bit further. The only thing stopping for my five star review is that they recently deactivated my wife’s account, and did not really give a specific reason why stating that she win against the terms and conditions of one of their partners but she legitimately follow the prompts that were given. She had a little over dollars worth of Swagbucks waiting to be anything with which gives me a little bit of anxiety thinking that they may do that with my account at any given notice as well. They have been really good about fixing any issues that I have personally had but it seems that they were not willing to work with my wife..Version: 5.19.1

Cash back deals & point systemSo good app, simple but takes some time to get enough Swagbucks to redeem something. If you plan to make a purchase online try to go through the app. Recently I did this, I bought somthing off Groupon threw the swag bucks app it advertise 12% cashback and 12 swag bucks for every dollar spent. However it isn’t instant and I haven’t got the rewards yet not sure where the 12% cash back is going to or when the points will be added to my account. It does say wait up to 7 days for the reward so that’s where I’m at Rn on day 2 I will come back and add 5 stars if everything goes smoothly. Tell them I base my stars off comparing it to other money making apps. I have downloaded and used over 30 of these type of apps and this one is in the middle for how long it takes to get those points n the amount of work. The cash back is not an option on a lot tho so that would give it 5 starts as I’ve gone threw n tested everything on the app just waiting on that one action to give my full review..Version: 5.6

Huge waste of time!If you enjoy jumping through hoops and spending 10 minutes just for the small CHANCE to take a survey that’s worth at max $1.50 then swag bucks is for you!.Version: 5.14


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