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Jigsaw Puzzles for Adults HD App Complaints & User Negative Comments 2024
Jigsaw Puzzles for Adults HD app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Jigsaw Puzzles for Adults HD? Can you share your negative thoughts about jigsaw puzzles for adults hd?
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Jigsaw Puzzles for Adults HD for Negative User Reviews
✓ Used to be 5 Stars.I have played this for several years and loved it. Has been my favorite app. Starting with the updates at the beginning of July, most of the time it freezes and I can’t play. I tried every troubleshooting fix suggested and even reinstalled the game and lost all of my progress and puzzles. It was fine, I thought, if it meant I could play. Problem started again at the beginning of August and after last week’s update, I rarely can get anything to download or even open. Again, tried all suggested troubleshooting. Only twice this week have I been able to download a puzzle AND open it to play, but I have to leave it open and not exit the puzzle or the app to be able to play it. I got one to download and open today but after sorting the edges, I had to exit and can’t open it again along with all the other puzzles in my In Progress folder. Occasionally, I can get the free weekly puzzles to download but I can’t open them. And I forgot to mention I watch ALL THE ADS and the puzzles still don’t open. The ad ends then screen goes back to home screen or folder screen, no puzzle. I can’t even exit the folders. It just freezes. So relaunch, relaunch, relaunch. I play on an iPad that works with all my other apps. Too bad this one has ended up like this. The artistry, composition, selection, and sheer number of free puzzles has always been 5 stars. But if you can’t open it, what’s the point? If I can’t open the free puzzles, I certainly wouldn’t pay for some..Version: 2.0.4
✓ Looks good, but...Looks terrific with great pictures. I often touch the ad banner right below where I pick my pieces. Either I have fat fingers or another part of my hand or other extremities that accidentally contact the adverts - physically. Suddenly the banner I did not mean to select opens Safari and all the rest... Nevertheless I ignore these interruptions I brought on myself and my clumsy anatomy! Look great though and I enjoy the puzzles. I always get a small sense of satisfaction when I place the last piece. I had to fine you two stars until you move the adverts to the top of the game.... out of reach.... nice and noticeable; not irritating. Love and kisses to your coders and other staff. Note: Nothing inappropriate of course. Bye....Version: 1.5.5
✓ Must be loaded with malwareI paid for the app and was fun until the ads would not stop and cannot be turned off. The game cannot continue and ads cannot be dismissed without following their dubious links or restarting my iPad. I hate that! Shame on developers that scam like this. Plus the google ads pop up as well..Version: 2.11.3
✓ Ads are getting ridiculousI play this game all the time when I’m stuck at home. I like to multi-task and it’s fun to do when you’re watching tv or listening to an audio book. Unfortunately, not only do you have to put up with multiple ads between games, but just today, they’ve begun forcing you to look at ads even when you put the game on pause. You can give them money and supposedly they’ll stop tormenting you but I won’t do that. It feels too much like blackmail. I bought a new puzzle pack last week but once I’ve finished it, I’m gonna delete the game. The ads have just gotten ridiculous. You’d think they’d be satisfied by the fact that you’re actually buying their games but not so. They need your blood money. Oh well, that’s what happens when you get greedy. Not only that, I feel a little vindictive when an ad or a series of ads ruins my favorite games and activities so I make it a point not to do business with any of the advertisers that have made my life miserable. Before today, I would have given them 4 stars. I frequently get interrupted and have to pause my game often so the addition of these new ads have effectively made this game useless to me. I think I'm being generous giving this game 2 stars. You’re welcome app developers. I’m gonna try to finish the puzzle pack I just bought from them but I’m honestly not sure I have the patience for it. What a waste!.Version: 1.19.3
✓ Superb app before last updateSo sorry. You have spoilt this app for me by putting adds in on such a regular basis to persuade me to buy again add free version. The add on the puzzle screen has also shrunk the puzzle screen size and detracts as it was obviously designed to do. It has also put me off buying future puzzle packs, though I already have bought many of these. I used to look forward to loading the daily puzzle and buying new ones but not now. Also being offered puzzle packs to buy that I already own is off putting as I have to check which packs of offer I might already own before I decide to buy or not. I thought I had bought the add free and make own puzzles pack earlier, especially as I can make my own puzzles but as I say the adds are ruining it, though I appreciate you need to make money on this but not so much that you put customers off..Version: 1.4.2
✓ What happenedI loved this app before for its modern look and it having no borders when making a puzzle but now there is a weird yarn coloured background and there are borders and I can’t find a way to turn it off I will play this game again if that option is put in place.Version: 1.4.2
✓ Fabulous little app.Great puzzle app. I use the free daily puzzles. Haven't bought any additional packs. Variety is nice. Tailoring the sizes and shapes is a great perk. Even the ads aren't obnoxious. I highly recommend this app if you like jigsaw puzzles. UPDATE: I have been using this app every night to help calm my mind in order to sleep. The only time it snags a little is when my iPad is updating apps or the ads are high graphic. I typically turn off my wifi and the issues resolve. It's been a few months and I still love this app. Plenty of free puzzles in my "in progress" arsenal. I have to place a couple pieces on the board before exiting, and then it will save the puzzle. Still the best jigsaw app I've used. Thanks guys! UPDATE #2: Taking away 2 stars. Around December 2017, the ads on this app have become out of control. They involuntarily take me to Safari and some weird website. Even if I don't tap the ad banner, it automatically switches to Safari. It takes a while to return to the game. It also is taking a whole lot longer to load the puzzles. Sometimes they won't load at all and I have to close it out and reopen the app. This used to be a great app, but it has gone downhill in the last couple of months. The only way I can get my puddles to come back up is to turn off wifi. Disappointed..Version: 1.2.8
✓ Customer support is tone deafI have tried to contact support for some repeat issues. I do not receive much, if any, help. Often there is no response or it takes days/week to hear from anyone. App claims that puzzles can be downloaded using internet and then worked offline, but I have numerous puzzles in different packs that never download completely, or if they do and if I try to work them, I get a pop up box stating my internet connection is not on……and puzzle will not open. Based on the app description, this should not happen EVER. I have reported this earlier, yet here I am, still facing the same issue. App does have a good amount of puzzles; most cost, but a fair number are free for those who need or want free puzzles. I will say the free packs are certainly not the best puzzles, but not terrible; there are usually a few in a free pack I will work, depending on how many are actually in it. The puzzle packs do have some repeats, with puzzles showing up in multiple categories. Like many others I would prefer a tray option for the sides, but this is not a deal breaker for me. For visual purposes, I would much rather have the ability to enlarge the tray so the puzzles pieces could be larger if needed. Some pieces are already larger than others in the tray, so I see no reason why all cannot be large. The backgrounds, while adequate, could use some upgrades. Contrast is important, and of those available, many camouflage the pieces. The yellow is so bright it hurts my eyes..Version: 2.8.0
✓ Money grabExpect you to pay 22 dollars just to use your own photos! Rip off!.Version: 1.4.6
✓ Used to love this apThere are now too many ads when hou are trying to play these puzzles, not just yours but all the aps lately as the advertisers put as much in as they want, eg. counts down to zero showing a cross but then the countdown starts again with another end but still they squeeze more in. Puts me off playing any games now which was the reason I bought my ipads! Sorry as I love your jigsaws!.Version: 2.7.0
✓ New update.Have not had a problem playing this game enjoy it as not bombarded with ads. Three days ago there was an update worst thing I could of done was to download that update have had nothing but trouble now the jigsaw puzzle that I started today’s puzzle April 1. Won’t reload. Just freezes to dark screen. Have gone out and back in a couple of times and still the same. Yesterday the puzzle that I was doing. When I was three quarters through went back to the beginning again. Frozen several times to a white screen. And now takes ages for a jigsaw puzzle to load. Pls fix the awful download you have put out or I will have to find another one to play. Would of given 4-5 star rating till this update. Now only 2 till they fix this issue.Version: 2.7.0
✓ C’est affreux,je n’aime pas du toutC’est mauvais.Version: 1.4.5
✓ Latest update as of 10/6The issue was fixed again but then you changed it back. Based on all the other people who agree, why do you keep moving the pieces to the bottom. At least give people the option. It is much better when they are on side. Also as another user commented why all of a sudden do you have the same exact pieces for every puzzle. It makes it so I know where certain pieces go. I miss when each was different. You had fixed the issues I had the last time I wrote this review and now you regressed with the latest update. You made the puzzle area smaller again and moved the pieces to only be at the bottom. I prefer it to the side so I have more screen for the puzzle. And why all of a sudden do I have to watch a 30 second ad when before it was only 5 seconds. Previous: The latest update is awful. The puzzle used to be my whole screen and now it is tiny with unused space to the sides. There should be an option to have the pieces on the side and not only on the bottom. I also dislike that you cannot see the full picture over the puzzle you are working on and instead it covers the whole screen. I would also like to know why the option to return pieces back to the side is gone. Please return the puzzle screen back to the way it was. This used to be my favorite app but not with this update..Version: 1.7.2
✓ Why the lies???When your ad appeared in a game I was doing, I thought it looked good. I like all the cottagey pics. On the bottom of the page it says NO ANNOYING ADS ... and YES the ads are very annoying in EVERY game I’ve played. Imagine my thoughts when I got here to “install” thought I’d read some reviews before I start the download, and the very first review on here, gives mention of PAYING TO REMOVE THE ADS. Well, mate, they’re either NOT there, or we have to PAY (usually the equivalent of a mortgage) to get rid. Cos the payments people are stupid enough to make aren’t for ALL ADS they’re just for the game you’re in. Any more you want gone, more money. Of course these days, we’ve all got money trees growing in our gardens, I see them dotted round as I’m walking out. The government don’t know about them, or the electricity board, please don’t tell them you know or they’ll try charging us even more for what gets produced by nature. I don’t know where they think people are going to keep magicking money from...it’s a joke. But nobody’s laughing ... they never were....Version: 2.6.10
✓ Banner in annoying spotThe ad banner and pieces on the bottom of the screen is very annoying, I have a very small iPad so it makes the whole puzzle even smaller and now I'm constantly hitting the ads by mistake and because my iPad is very old many ads makes it crash and I need to restart the game several times. I can no longer play until the banner is back on the right side of the screen. The game also constantly crashes when loading and find myself restarting the game up to 5 times and looking at more puzzles crashes the game even after restarting the iPad. All this was not a problem a year ago..Version: 1.6.1
✓ Feduptothebackteeth 27 August 2018I originally liked this game when I downloaded it and paid for the premium as I wanted to add my own pictures rather than do the free jigsaws or buy those offered, plus the adverts were driving me nuts. Then on the 21 August there was an update that stopped the game from opening at all, so it couldn't be played. After messaging the developers they finally realised there was a problem with their update and released yet another update. This update however reinstalled the game as the free version, leaving me back with the adverts etc, that I had originally paid to get away from. The developers are ignoring my emails and don't seem to care, although they are happy to take the money ... I'm back to either paying again, which I feel is totally wrong to pay twice for something, or just looking for another puzzle game..Version: 1.2.15
✓ AvisBeaucoup d’intérêt pour ce jeu Pour moi aide ma mémoire et ma vitesse.Version: 1.2.16
✓ Latest releaseIt’s super annoying when new releases remove features and add totally pointless ones! - the progress bar for puzzle packs has been removed, why? I want to see which packs I’m almost finished with - there is now no room around the puzzle to leave pieces you’re working with - when a puzzle is completed you go to a screen that wants me to share it or click the next puzzle, no! I want to go back to the main page but there is no option to do so! Really really annoying changes that may push me out to a different puzzle app. Please be more careful with making changes to not disrupt basic usability.Version: 2.3.1
✓ LOL your reward for finishing a puzzle is an adNaively I thought if I bought the Xmas edition I wouldn’t get ads, how wrong was I, as soon as I finished the first puzzle I was rewarded with an ad about poker machines! Also the app keeps asking you to pay to get rid of ads all the time and I mean all the time surely the developers could ask you once. Also whilst you are asking me to pay to turn off ads you could have had an actual paying ad. I think you are just a bit greedy, you know if you weren’t so money hungry and annoying I might pay to turn ads off. You have to realise if I had 100 apps and all of them want me to pay to get rid of ads then that would cost me a fortune. I would prefer a one off up front cost and get the whole thing just like when you go into a store and buy a box of puzzles, you get the whole box..Version: 1.17.1
✓ Brilliant when you eventually get it to work.Horribly prone to crashing, which means I have to view the monotonous adverts at least three times before I get to try a puzzle. The adverts themselves are a waste of space, as they often freeze, showing three or four static image jumps rather than moving pictures. The app ALWAYS crashes if you try to do a second puzzle after completing one. It usually crashes when adverts are due or have just completed, so the transition here is dodgy. Occasionally it crashes randomly towards the end of a puzzle - overdue for an advert?? I used to play this a lot before the adverts were inserted and it was very reliable. I’m rapidly losing interest. When you get it to work, it’s great, although any size greater than 168 components means I can’t see what is happening under my fat fingers, not good when the rotate facility operates when you just want to move a tile..Version: 2.9.1
✓ Jigsaw HDPuzzle is freezing on me will only allow a few pieces to move then freezes on me. Help.Version: 2.11.3
✓ Bring back the oldI’m disappointed to rate this app so low. I loved this app, I play every day at least 3x puzzles of the biggest size. The free puzzle packs are amazing and the daily puzzles are great too BUT I am rating this app so low because of the new changes to the layout/size of the puzzle. It is horrible to play!! Please bring back the old format.Version: 2.3.0
✓ Misleading informationI have been reading through the reviews and it appears that you have no interest in addressing critical feedback! You continually respond to complaints about the excessive ads with how ads are needed to pay for the app which is not true. Whilst you may want ads to help fund your lifestyle, that’s not the actual complaint people are trying to give feedback on, it’s the excessive amount and this goes way beyond your justification! In addition, your justification is also not accurate considering 1. There are other apps available at no cost with no ads. I’m not sure if they also have a paid version like your app which brings in income and therefore don’t have to rely on ads in the free version. 2. The number of ads in your app is exceptionally excessive and as other reviews have stated, some trap you into having to click on third party links to move past the ads and back to the puzzles. I’m sure this is actually illegal in some countries…..!.Version: 2.11.3
✓ Going to delete this appI love this app because they have great puzzles and graphics, but since this last update (June 2019) I have been experiencing a lot of problems. The puzzles keep freezing within the first several minutes then the app closes and I have to reopen it. It NEVER did that before. So I have started using this less and less. Plus, it drains my battery super fast and I’m not sure why. I could be at 100% power and when I use this app I need to recharge within like 20mins whereas with other games like candy crush, cooking, bejeweled, etc I can have hours of play before needing to recharge. I have just tried doing a puzzle today (6|24|2019)and it froze. I closed out and restarted and it froze again.... so now it’s freezing MORE times per session. Used to be just once. I don’t know what they did with this last update, but something is amiss. Maybe it’s something to do with the ads or coding, but whatever it is.... I’m about to delete this app that was reliable for years, but now is becoming disappointing. This was a 5 star app but the constant freezing and closing has made it a 2 star app. Please fix whatever you broke, devs. You are doing a disservice to this lovely, calming game..Version: 1.3.0
✓ Great puzzle appUpdate: I'm not sure what happened to this great app, but it has definitely gone down hill. Both my husband and I have had problems with puzzles loading (I seriously have been sitting here for 5 minutes trying to open my downloaded packs, but none will load so I can choose one), shut downs (during a puzzle the app shuts down multiple times, where I have to bring it back up), freezes/lags (a lot of times the app will freeze NUMEROUS times when trying to swipe puzzle pieces around), and I've noticed when I swipe the app away once I'm done and close my iPad, when I open my iPad again the app immediately starts. All these things have made me terribly frustrated with this app and I have been reluctant to play anymore. Please make this app great again, I loved doing your puzzles everyday. This a great puzzle app, with a large variety of puzzles to choose from (seasonal, animals, nature, sci-fy, historical, etc.). I love the new "free puzzle of the day" feature, I now look forward to the puzzle each day! I usually do puzzles in my free time or as a way to relax, almost daily. I've tried several other puzzle pass, but have deleted them all for this one. Fantastic app, wonderful selection, it's a keeper!.Version: 1.2.5
✓ Sir PeteFind the ads are long and very difficult to get rid of. 9 times out of 10 I had to close app and open it again. FRUSTRATING!.Version: 2.11.3
✓ I didn’t think that I would complainIt’s a nice game, I really like it. I want it to be me or my device but it’s not. The only important thing that I need for it to do it just doesn’t want to do. Even coming here to write the review, I had to touch the ‘write a review’ five times before it would respond. You see a piece and you know where it goes so you touch it to drag it to its desired location, you let go and nothing is there. You didn’t grab it so you go back and you might have to grab at it three or four or five times. Or, just as bad, if you get it to move to the spot you wanted but you missed it by millimeters and you just touch it to nudge it and it doesn’t move for five or seven touches. My device is an iPad, big one, I should not be having this issue. I only complain when it drives me bonkers and then only when I am fixing to delete. It’s a free game, I should be happy. But, this is as bad as that movie where the cameraman shakes the camera to add a little action or excitement. That pisses me off, I don’t like a shaking camera. Not at all. Ever. I have walked out of a movie I did pay for because of that. I have changed channels away from movies that do that. I get so tired of having to touch a piece more than once to make it move. If this is by design STOP IT, if it is by accident, FIX IT. PLEASE..Version: 1.19.3
✓ Referring to Jigsaw Puzzles for Adults HD — about the PIECESI love this Jigsaw Puzzles for Adults HD game but noticed two things that could be changed to make the game much more enjoyable. First, the choice of pieces. The choice in the middle which is classic or traditional is the same for each piece. They should have VARIOUS cuts to make it more challenging and less predictable. Secondly, to get the pieces to fit you must maneuver them perfectly before they can click in. I play another puzzle app that PULLS the pieces into place as if they have a MAGNET attached. This is much more pleasant, easier for the player and gets the puzzles done quicker. I have also noticed that many of the pieces actually don’t attach correctly leaving gaps between them. This is corrected only when other surrounding pieces are placed. Please check out and play MAGIC JIGSAW PUZZLES by ZIMAD to experience the “MAGNET EFFECT” and to see that there are never any gaps between the pieces when placed. Also, you will notice the VARIOUS cuts of the pieces. Perhaps you can adapt these ideas to your puzzles. I would love to see that happen. THANK YOU for a nice app and for all the free puzzles. They are greatly appreciated!.Version: 2.0.4
✓ Relaxing, addictive but now with fatal adsNice app with a wide range of beautiful pictures. I love being able to change the size and shape of the pieces...rotating or not. There are some annoying little glitches, preventing this from getting a 5. Sometimes the pieces will freeze and you have to wait several seconds to be able to move them again. Very occasionally the entire app will crash and close. None of this prevents me from opening it up and enjoying it almost every day though! Update: Yesterday I would have given this app 5 stars. I updated 2 days ago and the look and feel are smoother and very nice. Today the initial ad came on (a new one for a paint by number app). There was no way to turn it off, which is fine, as I am getting this for free, but even after the app's video was over, there was no way to the puzzles. No "x," no buttons except the one to buy the app. Otherwise just black screen. Poked around the screen, hopefully. Nada. Went to the app that was advertised and came back and there was still seemingly no button to get me to the puzzles. 🤷🏼♀️ I would give the app 0 stars if I knew this was permanent. I'm hopeful that I will actually see puzzles again on the puzzle app and not just an offer I "can't refuse.".Version: 1.5.1
✓ Waking to huge disappointmentI have recommended this app as a 5-star gem to friends for years and I spend as many as 2 hours a day working with the excellent content. Imagine my surprise, after completing a puzzle in the wee hours, when I woke up today to a surprise new version that features the pieces on the bottom! I have no issue with the larger ad bar because, after all, I am playing for free; and I could live with the smaller pieces, perhaps, if they were still on the right side. But it is unforgivable to reduce the working area in exchange for sorting areas! It was easy enough to sort inside the play area and work around groups of pieces as you built the picture. Perhaps for developers placement of the bar is a non-issue for most; but I have physical limitations that make it more difficult for me to work from a bottom bar. Please consider allowing players a free option to choose either bottom or right/left placement of pieces and please revert to full size play area. It makes sense for you to charge players who want to remove ads. I really do not wish to give this heretofore great app the boot. I would rather get it back to that 5-star level again!.Version: 1.8.0
✓ Ads that don’t stop running and can’t “x” out of the adI am giving you 1 star because you have an ad running on your app that can’t be closed. I cannot use your app because of this ad.Version: 2.11.3
✓ Still waiting! Put pieces back on the side!!Updating my review. Still waiting for an update to put pieces back on the side. The playing area is now too small for me to see, and pieces are too small also. I read your suggestion that we can zoom in on board and pieces in the playing area. I just want you to know I tried that, it doesn’t work because it cuts off the top and bottom of the puzzle. I can’t even do the edges, they’re cut off. Please listen to your players and put things back the way they were. Best jigsaw app I’ve found until...you shrunk the playing area and put the pieces on the bottom. Now it’s so hard to see that I can’t even play. Why did you change things? Terrible update. Leave things alone! What set this app apart from the rest was the nice full screen picture area (I play on iPad) and easy to see pieces on the side. Now it’s too hard to see. I will be deleting and searching for another if this doesn’t get corrected. From reading other reviews, it is clear everybody HATES this change. One reviewer says you now want us to pay in order to get the pieces on the side format back. No way am I paying for that. Please listen to us and put things back the way they were. It was a perfect app, I would have easily given it 5 stars. How disappointing, because I used to love it!.Version: 1.9.1
✓ AdvertisingI have enjoyed playing your puzzles for a number of years, I was disappointed and concerned when you changed the layout some 18 months or so ago, but now the way you have designed and programmed it to automatically force a myriad of ads, which is frustrating and take far too long to bypass has finally worn me down and regrettably I’ll be removing your app. I expect and accept some marketing on your app as I only play the free version but now you’ve taken it too far as I said. I did receive your response, which stated that without them we couldn’t be free puzzles… a valid point. But the fact remains that approximately 50% of free puzzles are pathetic and just thrown in for apparent effectiveness…makeweight if you like. Bottom line the advertisers aren’t getting value for money. Your app is NOT as good as it use to be..Version: 2.9.3
✓ JigsawI have been using this app for ages but have been having trouble lately so deleted it then downloaded it again I lost all the puzzles I had bought and the one I was working on plus all the free ones I had got, so not very happy. I also had no adds on my app now I have. This is very unfair. I am still having a lot of trouble with this app. I have three unfinished puzzles that I cannot get into to finish. They are showing up in my folder but when I click on them the will not download, I tried using another apple iPad but not all of purchases have downloaded I have tried the restore button but no luck. Hope you can help me solve this big problem as I really enjoy doing the puzzles.Version: 1.8.0
✓ Jigsaw Puzzles For Adults HDI like this game because I don’t know why weird right ok here is the real thing I love this game because it is easy and sometimes hard but it is still a good game I will all the time rate the review 5 stars when ever I do reviews just to make your happy ok. Can you please fix this thing now the thing is when you play the game I don’t want to play it with wifi because then I have to turn the wifi on and all that so can you please fix that please I mean for the moment until you fix that and put a new game or update or the way you do it then I will rate the game 5 stars but for the moment I am going to rate it probably 4 or 3 or 2 stars until you fix that issues ok please fix that then I will really happy. Bye.Version: 2.6.10
✓ I cannot play if I cannot see……the puzzle pieces! Within the last week, suddenly, the size of the puzzle pieces shrank by half. The ads along the bottom of the screen are larger than the pieces themselves. I wrote to ask about this and was told that maybe I needed to use less pieces…I usually use 99! So I went and used 45 pieces on my next puzzle…btw, I was using the onscreen magnifier to see the pieces to finish my current puzzle at that time. Guess what? The puzzle pieces were just as small! ***I liked this puzzle app. I even came back after getting a new device! I like the variety and enjoyed finishing about one puzzle a night. But I seriously can no longer SEE the Pieces. I think the answer I received in reply to my request was flippant and showed no regard for my concerns. I am certainly disappointed. ***I’m keeping this app in the hopes that a real customer support representative will look into this. Btw, the puzzle app I’m playing with now, has puzzle pieces twice the size of the ones on this app with the same screen size….! I hope JIGSAW HD comes to its senses! I might be 70, but I’m all here! I would prefer to play JIGSAW HD….BUT, I-have to be able to see the pieces! (20-25 vision!!).Version: 2.7.0
🙂 Jigsaw Puzzles for Adults HD Positive Reviews
Jigsaw Puzzles for Adults HD works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Jigsaw Puzzles for Adults HD.
⛔ Jigsaw Puzzles for Adults HD Problems
