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Harry Potter Magic Caster Wand App Complaints & User Negative Comments 2024
Harry Potter Magic Caster Wand app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using Harry Potter Magic Caster Wand? Can you share your negative thoughts about harry potter magic caster wand?
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Harry Potter Magic Caster Wand for Negative User Reviews
✓ Not Alexa or google compatibleIt says it can talk to lights, speakers and tv’ but there is just minimal support. There are two light bulb types it can talk to and they cost about $40 per bulb. The interface to blue tooth speakers is through your phone. The control to tvs only works if you have Apple TV. If that all is ok with you and your ok with $150 price tag for a wand that has cool colors then this might be the wand for you. But for someone like me who wanted to interface with Alexa then I’m out of luck until they get that working..Version: 1.5.1
✓ Good appI like the app it is great to teach you how to do spells. But I can not buy a wand which is annoying because I want to learn all the spells and how to do the spells. If you can me buy the wand or unlock the spells for me would be great..Version: 1.7.1
✓ App doesnt recognize my wand is connectedI am trying to start a duel with my friend and neither of us can at all. We each have wands connected to our phones but when you go to the profile settings or to host/join a duel. It says to connect and pair the wand every single time. This hasnt been updated in over 2-3 months and this needs to be fixed until then i’d rather just take your product and throw it in the trash at this point..Version: 1.7.1
✓ Idk What To SayI really want to play but the email isn't going thru to me nor my mom and we don't know what to do. If you could probably find out why and fix it, it would be great and I could get to play (and maybe buy a wand) Wha.Version: 1.7.1
✓ Horrible App, Cheap (yet very expensive) wandThe app does not work at all. When trying to cast to the TV, the TV directs you to the app and the app directs you to the TV. The app is so sensitive it’s impossible to use. It’s infuriating. The wand is so cheap. The box is amazing, the wand itself looks and feels like it’s from the dollar store. Very light weight, not fully painted, it’s so disappointing. If I could give the app and the wand negative stars, I would..Version: 1.5.1
✓ Doesn’t work with Phillips Hue Bridge like it saysMy husband purchased this wand as an early wedding gift and months later we still can’t get it to connect to the lights. The app think my Phillips Hue Bridge is not setup but it is and works great. I love learning the spells but I wish it would work with my lights. It would be great if they had tutorial videos to help ensure I set up everything correctly. I purchased the expensive bridge for my wand and it still won’t work..Version: 1.7.1
✓ InconsistentIt all started pretty fun but pretty soon I realized that the app on apple tv doesn’t work very well every time (sometimes the effects don’t work properly), the app doesn’t seem to work properly with hue lights- it says everything’s connected but nothing happens when I cast my spells. Their support team didn’t provide any solutions so far. If this is not resolved soon, I will have to return the wand..Version: 1.4.0
✓ Works with Hue?I cannot get this to connect to my Philips Hue at all. What I mean is, the app and the Hue bridge see each other, but there is no control or change in any of the connected devices. They are on the same WiFi, they see one another but just nothing happens with successful wand commands. App support sends me the same link of how to connect. It’s connected just doesn’t work. For the limited integrations I would expect one of the 2 to work..Version: 1.5.1
✓ Doesn’t let you cast spells without a wandI cannot buy a wand. this app dosent show you how to cast spells without one. Absolutely stupid. Riddikulus one might say.Version: 1.7.1
✓ Cool concept, horrible design flawsI love it and I like the whole concept and idea but I can’t get my wand to work the way it needs to and I hold it where you’re supposed to but it won’t work and it’s not even showing up on the grip sensors in the app that I’m even holding it even when I’m squeezing it as hard as I can it still won’t do anything, if you improve it I’ll give it a higher rating..Version: 1.5.1
✓ TerribleAlways out of stock buyed one they look cheap don’t even work and are a waste of money do not recommend.Version: 1.7.1
✓ SO FREAKING EXPENSIVEWand is too much money :( And I want to cast avada kerdava (I don’t has wand).Version: 1.5.2
✓ Doesn’t workI’ve connected my lights within this app but my Phillips hue light bulbs do not change colour with spells. This seems to be a common bug in the app, as I can see a lot of people online having the same issue. I’ve reset and followed the set up guide on the website many times. Please fix this so it can work with Phillips hue.Version: 1.5.1
✓ What a terrible designI bought the Loyal wand and it didn’t work when I got it home. After a bunch of back and forth, I was shipped a replacement. I connected the new one today, and it again does not work. Does not light up, only 3 of the 4 sensors show connected. O emailed the help desk and told them I want my money back. This is absolutely ridiculous and such a poor design..Version: 1.7.0
✓ Well would be coolWould be happy with the app but I can’t get the wand…because it’s only available in England, Scotland and Wales… please consider giving the rest of the world, the fun experience with wand play!.Version: 1.6.0
✓ The grip is difficult 😤😫I got this product as a Christmas gift and don’t get me wrong it’s a really fun product but the problem is the grip. It takes me forever to find the right grip and I end up just giving up. The wand has to be held in a specific way or it won’t work and it’s really annoying. It’s really fun to use but hard to find the grip..Version: 1.7.1
✓ Just terrible, simple as thatDevelopers of this terrible product need to take a hint. It's been said over and over by the countless people who bought this thing and all experienced the same issues. The product is just awful, it is cheap, unreliable, provides no utility, and completely misrepresented what everyone thought we were getting when we ordered this. The answer is simple, you must integrate actual smart home functions that provide real use or just be quiet and refund everyone's money for false advertising. No amount of suggestions, advice, or shameless boasting will ever make up for lying to everyone with the initial announcement..Version: 1.5.2
✓ Eh…I was so hyped about this whole thing until i held the wand (which i think is a big part of the app). the box itself is great, but the wand is made of extremely light weight and poorly painted plastic. mine, honorable, isn’t glued completely in the middle so i can see the inside of it (not sure if all honorable have same problem or mine is just unlucky, either way i haven’t had any response from them) and the white swirls aren’t lined up completely. it felt cheap and not worth the $150. Please watch the reviews online, they all have the same feelings i had when i opened mine. this app is the only reason (and than the box) why i gave it stars. if they can make it connect to my devices/brand, which is not compatible yet, i may give it another star. but no way i will rate this whole product higher than three!.Version: 1.4.0
✓ Excitement met with disappointmentThe graphics on this app are beautiful. The wand that goes with it is even more so. That’s about all the good I can say. It seems like the whole product and technology was rushed. The spell casting on the app makes zero sense. The calibration was far from perfect, the motion detection was too sensitive, and the “spell lines” you’re casting can’t be erased from attempt to attempt. Clumsy app. Clumsy device. Returning the wand and deleting the app..Version: 1.4.0
✓ App is not accessibleI am completely blind and I am a huge fan of Harry Potter. The spell book in the magic caster app is not accessible for people who are blind. This is because while there are images of the wand motions, the motions are not described in writing so there is no way I could cast the spells with the magic caster wand without asking someone else for help. I was considering buying the magic caster wand but there is no point if I can't cast the spells myself. You should include written descriptions for how to perform the various wand motions so that people who are blind can use the magic caster wand..Version: 1.5.1
✓ RubbishWe were very excited to pre order two wands for our Harry Potter mad family. The wands are quite flimsy and look very cheap. The only thing we like about the wand are their boxes that play the tune and light up when they are opened, that’s quite magical. It’s most disappointed that we can’t cast spells at the TV as need an Apple TV (not the app) or a fire tv (not the app) but instead only on a phone or iPad. The spell practice and duelling too is pretty rubbish and constantly loosing connection. It’s smart features are not what we’re advertised and I would say a waste of the £300 for the two wands. I would hope that the creators create some way of making it more usable on mainstream devices etc or I can’t see many people keeping or using their wands past the initial try out of the box..Version: 1.5.1
✓ Issues since day one. Unhelpful support.I have had nothing but issues with this product since its original purchase in 2022. I have reached out to support several times explaining that the application is an issue and does not connect the wand to my Hue smart bulbs. Their feedback was that the wand needed to be replaced. I wished I could make them understand that the wand never had an issue connecting to the app, it was that the app would not talk to Philips Hue. After many resets on multiple devices, multiple Reddit threads, and a year of updates, the wand still does not work and the support team behind this product has yet to understand the app is faulty and has many issues. The product has yet and most likely will never support the basic functions I purchased it for. Very disappointed at not only the product but the customer service behind it. Please do not purchase this device until they have resolved their terrible app..Version: 1.7.1
✓ Just sooooooo badTerrible app, terrible product, works about 20% of the time. Very disappointed in the whole experience, got one for each of my children (3) and none work consistently nor well at all. The app is tragic and doesn’t really do anything. If this were a Disney product it would have worked out of the box with no issues. Waste of money, DO NOT BUY unless you’re willing to throw money at a miserable over priced plastic stick! Suggestions: For the price, quality should be better on both the hardware and software Connection problems persist everywhere, this needs to be fixed App is so limited, kids got frustrated and bored even after I troubled shoot for an hour Sell your wand on eBay, this one is for the collectors.Version: 1.5.1
✓ Wishing the advertised functions workedDisappointed to say the least. Frustrating at best. We purchased this for our 10 yo including LIFX bulbs and while it recognizes the bulbs it will not pair them. As many have said this app needs work. Getting the calibration and connectivity (even to the few compatible devices) issues would be a huge plus and help this app and wand work as advertised. Hoping these bugs are fixed soon as our return window closes in just a couple weeks..Version: 1.5.1
✓ Cool but has bugsGot the caster wand as a Christmas gift from the wife as I'm a huge DnD/BP fan. I love the app and the spells and the sense of progress by leveling up. But a big reason for the wand was because of HUE integration which does not work at all. Can connect to my bridge but none of the spells thst affect hue (according to website) do anything to my hue lights..Version: 1.5.1
✓ Too hard to useDon’t buy this wand, it’s way too difficult for a tween to use. It seems fun, being able to control smart bulbs or a tv with a wand, but just results in intense frustration because even the simplest spell is too hard to do. It’s incredibly sensitive and unforgiving. I tried it myself, and I found it hard to learn because the app really doesn’t give good instructions. Save your money. I’d rate this 0/5 if the scale went that low..Version: 1.6.0
✓ There’s a common theme here, fix the app and the productCheaply made plastic wand, a beautiful idiot of an app that doesn’t connect to smart lights, which I purchased with a hub just because I got the wand for a gift and wanted to make full use of it. The wand is connected and reads the lights but doesn’t do anything even though it connects to and operates speakers. There is no customer we service help and I am considering demanding a refund. Excellent idea, poorly developed product. I hope you start thinking of AR and home applications to make the $150 worth it for my poor family member who bought a toy worth all of about 40 bucks..Version: 1.5.1
✓ FIX THE APPSo I just got my wand today and I was so excited but then after 5 minutes I was disappointed. First the sensors are god awful, you can only connect to Philips hue lights which I don’t have, you can only connect to Apple TV. Waste of 150$ in my opinion. Wanna make it better. Have more options for the light connections. Same with the tv. I have a Roku so add that as an option as well..Version: 1.6.0
✓ HelpI am a huge Potterhead i general but I just don’t know how to get a wand sorry I’m so sorry.Version: 1.7.0
✓ Last Update Ruins the ExperienceI was having trouble with getting the wand to track correctly and after a bit of research found that you guys recommend an update to the app itself. So I checked and sure enough an update was available. Now not only is it not tracking movement properly but has become so horridly sensitive that I don’t have a hope of getting the product to function. I would hope to get some sort of substantive response but considering what I’ve read in other reviews I’ll just get some bot leaving some weak cutesy reply that says nothing and leaves me infuriated..Version: 1.6.0
✓ Extremely limitedI bought this wand because I thought I would be able to turn on and off many smart devices in my home. I even went ahead and got smart outlets in hope I can turn things like my Christmas tree on and off. But now I know it will only connect to two type of smart lightbulbs that I don’t even own. Now that I think about it this device doesn’t connect to WiFi so I guess maybe giving commands to the phone and the phone would have to turn smart devices on and off. Whatever the case maybe this needs a huge update..Version: 1.5.1
✓ Very much misledYou would think tv connectivity would mean the tv would have ANY of the spells on etc - but it doesn’t It’s all well and good having the phone app, but you don’t want to be constantly looking at your phone to check spells etc Very expensive for what is an air pen with theming and poor end user experience.Version: 1.6.0
✓ Promising startThe wand itself is made from some cheap plastic, but the sensors and lights make for a good experience. I got through all the spells in about an hour. When it advertised interaction with Philips hue, I immediately imagined tying gestures from the wand to turning on or off lights, and maybe tying home automation scenes to the gestures. Sadly, it doesn’t seem like they have the intention of going that route. The Nox gesture can turn off the lights, but all the lights; not individual rooms or anything. The hue lights are just to compliment the wands light show. So that’s disappointing. The app crashed my first time setting it up, and the wand wouldn’t work right. I had to delete, reinstall, and go through the onboarding flow before it started working right..Version: 1.5.0
✓ Needs and update and more featuresStill early days but needs updating, hues lights not working, support is not great..Version: 1.5.1
✓ Needs more content and be less sensitiveI love this wand. Got it for Christmas and couldn’t put it down. Mastered the spells in like 5 mins. Had to wait I don’t remember how many weeks for the next update, again, got the spells mastered and done in 5 mins as well. One of my main issues trying to master Lumos Maxima. It took me and my mom like 100 tries to do so, until we finally “mastered it” Another one of my issues is the lack of adding new spells. I would check like every other week-month and no new spells. It’s kinda making me loose interest, I’ll still play with it though. One more note, maybe add more movie clips to play for the spells. Like Arania Exumei for example or other clips that the spell was in. I love what you’ve done so far. Keep making great content and BRING MORE SPELLS OUT SOON! I’m getting tired of waiting!.Version: 1.6.0
✓ SensorsI was so excited for my wand Sadly, the sensors aren’t picking up my hands. I’ve reset it a couple of times and still won’t pick up my fingers oddly enough when it does work the sensitivity of the motion is out of control Hopefully an update will help.Version: 1.6.0
✓ MehIt could be so much better with better device support with regards to smart home stuff. Where’s the Govee support??? I can see how having two of these plus the lighting and smart home stuff + an Apple TV could be fun for a bit dueling wise but it would get old pretty fast and at £150 per wand you’d expect better support. Also no avada??.Version: 1.7.1
✓ Was SO excited...now just disappointedThe wand is absolutely gorgeous in the box and looks to be very cool; however, it works with about three devices literally. Initial pre-order info was a bit deceiving I think about that. It will not connect to my Bluetooth speaker but I'm going to keep trying a bit longer. The tutorials are lacking and there is literally no support and some of the tutorial videos are just seconds long. The wand is a bit touchy and a little tough to get just the right grip hold as it has to be held a very specific way. They say there will be more devices added later and I certainly hope so or I have just wasted a lot of money. I was so incredibly excited about this product and now it has fallen very short of expectations and I am just disappointed and sad....Version: 1.4.0
✓ TV compatibility very limited. Don’t buy!!!!!!This wand is only compatible with Apple TV or Amazon Fire TV. I don’t think they make that obvious when purchasing. Expect to wave your wand at a phone or a tablet instead for a truly sucky non-immersive experience.Version: 1.5.1
✓ In-App experienceI thought I had a broken wand as the grip sensors did not work. Interestingly, when the app is not open the wand it’s self actually seems to cast spells.. not sure what’s wrong as this is the newest version of the app. Not worth spending the $150 to find out the app didn’t work. This is something they should have had figured out before launching it. Very anti-climactic..Version: 1.5.1
✓ Don’t buy, if it doesn’t work they won’t let you return!My wand won’t work right. It’s painful for me to hold (it has 4 grip sensors and you HAVE to hold it the way they expect or it won’t work). And mine seems to have a drift problem making it impossible to use. I worked with their support for over a week to no avail. The return window is 30 days from date of receipt, and due to the slowness of their responses (and their tendency to only try addressing 1 issue, ignoring the other), I finally gave up on support and requested a return. After a full week they finally replied saying they needed me to send more info before they can start the return process. I replied with that info and waited over 2 weeks with no response. I emailed them again asking about my return and they replied that they can start a return but wanted to know why first (I had sent multiple support requests prior to this so THEY SHOULD ALREADY KNOW). I explained BOTH problems, and clarified I was bothered they were making me repeat this, and they just replied AGAIN with the same steps their support had ALREADY given me, which again ignore one of my issues COMPLETELY). THEY have to initiate the return process, and at this rate they are sandbagging me closer and closer to the end of 30 day return window..Version: 1.5.1
✓ Terrible appNever sent an email to create an account. Hated it because when I went to another house it wouldn’t even connect to my iPad then it wouldn’t charge in the box so that’s why I rate it one stars don’t get don’t get the app with the wanddo you have to get the app in to work the app do you have to get the wand, so yeah I don’t care just don’t buy it..Version: 1.7.1
✓ Needs a little helpFor thr most part, it’s a great app to go along with the wand. But…some of the spells need tweaking. Lumos and Lumos Maxima are too similar. Furthermore, Lumos Maxima is the only spell that gives me trouble without fail every single time. The shape is too small or something..Version: 1.4.0
✓ Features don’t work as describedWand itself feels cheap and flimsy. Phillips hue lights are unresponsive to spells despite being connected correctly and showing as connected in the app. Very disappointing..Version: 1.5.1
✓ Zero if I couldIt’s an overpriced piece of plastic. Once you do the spells, there is nothing else to accomplish. We at least thought it would be cool to control our Hue lights with it. However, I’ve been back and forth with support for months, with no luck. Today they told me the app has been updated to fix this issue. Nope. Not for me. I am very experienced with technology and I’ve never been more frustrated. This was a rushed, not ready for prime time, piece of garbage. AVOID. You’ve been warned..Version: 1.7.0
✓ I thought i would like it 😢It’s sooo expensive to buy a wand I just want to learn spells 🪄 that’s all! Thanks. Emma.Version: 1.7.1
✓ PAYING. What?!PAY for a wand?? Seriously? If you want more players make it free!!! otherwise just make them pay for the GAME.Version: 1.7.1
✓ Happy with the wand but the app could be betterI love the wand, have been very happy with it. However, I’m disappointed that no more spells have been added other than what we have now. I’d like to see all the other spells from the series added, such as the snake summoning spell, other transfiguration spells, if be happy if even the unforgivable curses were added. I just want to see more done with this app. Disappointed more isn’t done with the magic caster wand.Version: 1.7.1
✓ The Wand is AwfulHad it in my hands for about six hours, and in the time I’ve yet to be able to get it to work. Only 3 of the 4 grip sensor indicators are noted as working, and nowhere on the wand can I touch to get all four lit. I’ve tried every variation of holding, reset it multiple times, and even tried it on three different phones (two iPhones and a Pixel 6A). At this point I’m guessing the grip sensors themselves are the problem, and this is backed by dozens of comments on Reddit of people with the same problem. If you’re reading these reviews to decide if you want to purchase a wand, then just… don’t. It’s cheap, broken, nonsense..Version: 1.6.0
✓ Having fun but…I’m having a lot of fun playing around on the app and tv, but only about half of my lights seems to link, and only the light strip seems to do anything! And then if I use nox it turn off but doesn’t come back on with Lumos?! Update please!.Version: 1.4.0
🙂 Harry Potter Magic Caster Wand Positive Reviews
Harry Potter Magic Caster Wand works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Harry Potter Magic Caster Wand.
⛔ Harry Potter Magic Caster Wand Problems
