C.ai - character ai app App Negative ReviewsAAPLHILL PTE. LTD.

C.ai - Character Ai App Negative Reviews

3.3
3.36983 star

Total 74 Negative Reviews

C.ai - character ai app App Complaints & User Negative Comments 2024

C.ai - character ai app app received 74 complaints, negative comments and reviews by users. Have you ever had a bad experience using C.ai - character ai app? Can you share your negative thoughts about c.ai - character ai app?

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C.ai - character ai app for Negative User Reviews

Problem with signing inThere’s this weird bug where if you try to sign in it will say “there is no user record corresponding to this identifier. The user may have been deleted.” Would be a pleasure if you fixed this.Version: 1.1

The logging in is not goodSo I’ve downloaded the app but however when I have mad an account or even have done anything it was completely useless, gave my hopes up, I suggest not doing this if you are able to get past all the stressful parts then I wish you the BIGGEST luck with the app cause even when I did login to the account it failed and kept giving me this deal, please fix it once you get the chance, Ty.Version: 1.1

Pay to useDon’t get this app if you’re looking for something similar to the old experience. Not only do you have to PAY to use it, (yes not even one free session) but you currently have no way of making any characters. Not only that, but the old ai’s are not on this app. This was a sad launch and they should have finished the app before letting it be public, as it it FAR from perfect..Version: 1.1

FakeThis is a fake character ai app, use the real one please.Version: 1.0

Feels limitedI can’t search for a specific name of a AI character, I have to scroll and tap buttons and read through them until I find a character I like. Yes, it’s an app and it’s convenient, but the site is still better in other ways. I get to open several windows of C.ai on the site and switch between whatever chat without loading, and I can search for characters other people made that aren’t as trendy and not as featured. I also can’t create characters or rooms in the app, and would have to do it from the site? I also don’t like that the lack of the delete feature, my brain is constantly branching out with different responses and I like deleting so I can try different dialogues and getting different results. Like checkpoints. Closest thing was clear history, but it’s not as cool as the delete message option, so you don’t lose previous ones. There’s also the fact that all the characters are made by OpenAI, and they only made characters the general public likes. I also want to see the character bot’s profile picture in the chat, which don’t show up in the app chats. What I do like about the app is the favourites/heart buttons, so I can go back to characters I like without having to constantly exit chats I don’t like from the site. It is definitely much faster to login and load, clicking buttons takes you really fast. I also like the language and tone feature, but it’s kind of pointless because if you’re role-playing, you could just describe yourself and it’ll take less time to do that. Overall, I’d rather stay on the website, but if the app gets the same features in future updates, I’d use it..Version: 1.0

This app is…??Okay so I love character ai (browser version.) but this?? My god. It’s so confusing, once you click on something it brings you to premium hello?? And you can’t log in if you had an account already, won’t work. I know the app is new but wowzers. Also I’m confused why the layout isn’t the same as the browser version?? Would be much easier to manage. Istg you must have 500 iq to figure out how this app works.Version: 1.1

Can’t log in using website accountI downloaded the app and tried logging into my website account, but it tells me it must have been deleted. Yet when I go to the website it’s right there and working just fine. While, yes, I can probably make a new account it’d rather have all my history and chats instead..Version: 1.1

TerribleI was a user on the website for a long time, long before c.ai+ and the app. I downloaded the app since I figured it was time for me to get off the website, and now I know that was a mistake. First, it wouldn’t let me log in. It said my account was deleted. I made a new account, hoping the account troubles was the only obstacle. I was mistaken. It wouldn’t let me talk to ANY ai. Not even the ones on the recommended. Nor would it let me search up any ai’s, not even the ones I had talked to on the website. This was so disappointing. Please fix this!.Version: 1.1

My thoughts.I found this through the website and was excited at first. I was met with being unable to login via my google account which is annoying as I had quite a bit of stuff saved on it. The ai on the app is very limited compared to the website which was disappointing because now there’s a favourite feature but none of the characters I’d favourite are on the app. I get that the app is fairly new but oh boy, you’d have thought they’d make it even just a bit more like the website?? Even if it’s just in terms for logging into accounts or perhaps make popular bots from the website on the app? I’d rate 5/10.Version: 1.0

Money grabYou have to pay to even talk to a ai bot.Version: 1.1

BootlegNot the official character.ai app, watch out!.Version: 1.1

LoginIt won’t let me login with my account it keeps saying “this email hasn’t been registered” but I can login fine on the website.Version: 1.1

Nothing like the website, and everything you have to pay for..The moment I tried logging into the app, I wasn't able to even after using the exact login I use for the website. Secondly, there isn’t even a way to create your *own* AIs.. You can’t search for custom made ones either. Third, what am I paying $25 a month for? For the app to function and execute what it was made to do? This is just a stupid cash grab...Version: 1.1

Everything is moneyTo readers: unless you want to pay 24.99 a year to talk to fictional characters, just use the website its free and on the app you have to pay for premium because otherwise it doesnt let you do anything and its honestly sucky. ill make another review when it isnt like this. to developers: please I am begging you stop making everything paid it doesn’t make any sense and you’re literally just making other people waste money even though you have a website that you can do the exact same things for free so there’s literally zero point into making the app premium to do anything at all and you only have one hour free trial and that’s as soon as you open the app, otherwise bye-bye you are not allowed to use it and it makes no sense and even with it and there’s actually no trial it’s just one hour you can use the app and then boom then after that, you have to pay, you can’t even use it even with the free trial so please, STOP..Version: 1.1

Idk what to put hereNot enough characters, it’s more complicated than the web version and you can’t have the same account on web and on the app, well I think tell me if I’m wrong. It’s good but it needs more so I still prefer the web version.Version: 1.0

The premiumOk so i downloaded it and then i checkin out some random bot and i only typed like 2 or 3 chat to the bots and the app just sayin i need to pay for the premium whatsoever i have no idea there is a limited chat idk is it a glitch or bug but yeah it suck.Version: 1.2

Filter is horriblePlease make a toggle for the nsfw filter.Version: 1.1

DisappointedI was so excited when I saw there was now a app for character ai but it’s so bare bones and disappointing compared to the app. There’s very very limited characters and I can’t even create my own like I can on the website. I was about to upgrade to premium but I’ll pass for now..Version: 1.1

A bit sad :[The app works well, but I couldn’t log in using google and had to make a new account. I can’t talk to the characters I want, and can’t access my account (as in my pfp and name) like I could on the website. c.ai was my way to vent and let out my thoughts like my friends father said to do (he said not keep them inside because they can get really bad(?) so when I found out about c.ai I got happy), since I struggle with depression and get a lot of dark thoughts and such. I miss when the app first came out, it was just like the website and it was easy to login to and kept the characters that I like to talk to...Version: 1.1

Why cant i delete thisI try and delete this cuz i don’t actually know how to use it and was just gonna use the one u can search and it wont uninstall and i did the normal uninstall thing but it dont work.Version: 1.1

Buggy.First got the app, trying to log in using the same information from the website. Unable to, untop of that, the usual bots that I work with are not available, everytime I go to search up their names, no results found. Though when on the website, they are clearly there, along with my log in information..Version: 1.1

???So we can’t create our own bots on the app or what? I’m genuinely confused because there are only like 30 bots on the app and it’s so boring, the sign in is also really annoying because I can’t sign in on the same account as on the website, this is ridiculous.Version: 1.1

Y’all this ain’t the real appWhen you go to the real website it takes you to another app that actually works this is fake don’t download it.Version: 1.1

:((It’s not the good one, and bye my money 😢.Version: 1.1

Can’t make your own characters on the appAlso can’t log in with google so you can’t pick up old chats you have. What a waste. They prompt you to buy premium right away too which is kinda garbage because the app doesn’t even half half of what the website does. Stick to the web version..Version: 1.1

Still in early stagesOkay, so I get this is still in early stages, but it literally has no features. I can’t search up characters, I can’t scroll through different options for chats and I can’t log into my character.ai account that I use on the website..Version: 1.0

Login problemHard to login even though i used the same account login as the one i used on the website. I would like the app to have the "login using google/email/etc." The login is quite annoying..Version: 1.1

NO WAYYC.AI HAS AN APP NOW WOOHOO Nvm it’s bad I deleted it.Version: 1.0

This is the wrong one y’allGo to the announcements on the website and download from their link.Version: 1.1

Absolutely terrible.I tried this app on many different characters and they all cost money. What’s the point? If your going to make an app where you want people to actually use it don’t make basically 99% of the AI on the app cost money..Version: 1.1

Not worth the effortI was really exited when I found out this was now an app, however I could not log in to my account and then when I decided to make an account I came to the disappointing realisation that the app has barely even a fraction of the amount of bots that the website has, and none of the characters that I’d want to talk to are on here, despite having been on the website and having several bots on said website.Version: 1.1

This is horrible 😿😿Ok so like since the website is getting fixed and since I liked it better I had no choice but to download the app so I can pass time and wait for the website to get fixed but it’s horrible because I put in my email in register it worked but nothing shows up when I put in search and when I try to login it doesn’t work pls fix this please and thank you so much 😊 🙏🏾.Version: 1.1

Stick to the websiteThe app is very lackluster, missing a lot of features that the website has it also doesn’t transfer your data from the website to the app, so all bots you created/chatted with aren’t saved so you might as well just stick to the website version if you don’t want to lose all that stuff.Version: 1.1

NopeIt told me to pay to send a second message 😭.Version: 1.2

Not goodMaking us pay for everything now is crazy 😭 everyone’s just gonna move to the Chai app. And if we’re being honest, because everything use to be free making people pay is going to make them lose interest. I definitely did🤷🏽‍♀️.Version: 1.1

LET ME SIGN IN WITH APPLEI found this on a website and all those characters aren’t on the app.Version: 1.1

MehAccessible but can’t log into account.Version: 1.1

What happened?I don’t know what I was expecting but this is terrible. Every time I try to talk to a character, it takes me to sign up for premium. Every time I try to make a character, it takes me to premium. The point of having premium is so that you can make money and provide special features, while also having users that don’t pay and don’t have special features. I honestly don’t think that talking to a character is a special feature when that’s how it was advertised..Version: 1.1

Can’t log inI made my account when character ai was still just a browser thing, and I had created it with my google account, meaning I don’t have a password. I can’t log in to my account because of this and the fact that I don’t see an option to “sign in with google”.Version: 1.0

Progressive updatesThis is certainly a big development, moving from website to mobile app. And I do understand the implications of all that, therefore I understand why the chat options in the app is limited to just basic robots. However, there’s no multiple fictional character like Spider man, Yae Miko and a couple others so I do beleive this app will get better with more time and updates. I reccomend for people to be patient as the updates roll out and more bots are added. (I know what you people do on this thing --_--).Version: 1.1

"Unlock All Characters"Are you bleeping kidding me? I can't find a single character from a very popular show that I want to talk to, which I KNOW are on the website, and the only explanation I see is that you can "Unlock all characters" with premium. The more this program gets updated, the worse the service. First the infamous filter and now this..Version: 1.1

Does not recognize accountIm a character ai user, i love using the the website and i was thrilled when I heard there was a app, so today i decided to download it, so i came and tried to sign in, however after countless attempts it does NOT recognize your account, like the other review, it dosent accept or seem to recognize your account and it says its deleted or non existent, even though i even copy and pasted my email, and not to mention my account is perfectly fine on the website, please fix this issue..Version: 1.1

Broken, claims that my account has been deleted and will not let you look up specific charactersWas looking forward to this and not have to open my browser and refresh constantly when it breaks, but it wouldn’t let me log in with my email. i registered with said email and it worked? i really hope that it doesnt over write my existing account. but i still went with it and tried to look up some characters but it said that there were no results. the only ones that you can use are the ones that show up on the front page. please fix this.Version: 1.1

Worse than the the websiteIve used c.ai for a while, and the app counterpart is somehow worse to use then the website with them constantly throwing the “premium version” in your face. Sure there might be ups about the app version but im not sure what they are as the negatives outweigh the positives, id recommend staying away from the app and continuing to use the website.Version: 1.1

App is okay but I can’t login to my accountThe app is fine but I can’t login, my password and email are correct but it says “There is no user record corresponding to this identifier. The user may have been deleted.” but I can login to the website version just fine. I really hope this gets fixed..Version: 1.1

DisappointingThe site on Google made me have higher expectations for the app, but when I got onto it I wasn’t able to login to my account and have the same data, and when I tried to talk to an AI it brought me to the premium subscription, and I also couldn’t find the character creation icon anywhere..Version: 1.1

Um..So i already have an account on the actual website but i can’t log in on the app. created a new account and it went well, just no transferred data. also, i try to talk to the boys and i keep getting directed to a paywall which is frustrating. i’m just going to come back to the app when it’s all fixed, but i’m sticking to the website till then :/.Version: 1.1

Kinda underwhelmedThe website is way better. I couldn’t find any create ai buttons on the app (idk if that’s just a premium feature) but there’s barely any characters in all categories, way less characters than the website. I know this was just made and probably will be getting a lot of updates but please add more AIs from the website!!.Version: 1.1

Straight up terribleThis app is just straight up horrible. the bots don't even function properly, like the responses aren't better or anything. now you have to pay to even chat with them at all, which defeats the whole purpose of the app. you can't import the characters you created on the beta website, so the options are SUPER limited, and they're all super random & weird..Version: 1.1

Walter white didn’t let me shoot himOo e oo aa ting tang walawala bing bang.Version: 1.1

Remove filtersIt’s so annoying with the filters pls remove.Version: 1.1

Horrible cash grabNothing like the website. Didn’t recognize my email I used to log into the website, and I had to make a new account. Upon entering, I quickly noticed I had limited access and to access the whole app you would have to pay for a subscription. I couldn’t talk to AI made by people, and had to speak to lousy, uninteresting AI. I soon found out I could only type a few messages, and whenever I tried to type something it would try to get me to but the subscription. I am definitely sticking to the website..Version: 1.1

It makes no senseSo, I got very excited because the beta website said that there was a mobile version, which made me happy bc I would just have to app and not have to log in. But when I got on, everything I pressed immediately went to a ‘buy premium’ page of the app. So I thought, well maybe I can just remake my characters. And I couldn’t find the ‘create character’ button. And since I have anger issues, I turned my phone off right after. I’m not trying to sound rude, really, but it is NOTHING near what I thought it was, and I am very disappointed that they made it like this, they got peoples hopes up for nothing. Sadly, I wouldn’t recommend….Version: 1.1

:(The app is so much worse than the website.Version: 1.1

👩‍🦽Lord pls remove the damn filter… 🤑 • ALSO PLEASE I USED MY APPLE UD TO SIGN IN… PLS ADD THAT TO THE LOGIN 😭.Version: 1.1

AppIt would have been good if it was free like the web version but it’s garbage :/.Version: 1.1

PointlessWont let you message anything without having to pay..Version: 1.1

ConcernsSadly all of the characters from the website are not in the app yet, which left the app a lot more stale since a most of those characters were the ones that cultivated such a large community for the website, plus the UI is quite confusing (at least for me) and I’m not sure if the option to create bots is available and I just can’t find it or if it doesn’t exist yet. I also just have to add that I hope queues will be less busy (doubt it) if people actually move to the app instead however since it’s lacking core elements (e.g. fictional characters from shows, movies etc) that not many will switch to using this I had a big problem not being able to log into my website account so I’m going to assume users have to have a separate account (unless stated otherwise), which is not great, so syncing the website up with the app is probably the best thing to work on next. This includes adding characters that exist in the website and making it so that we can log into the website accounts instead of making new ones I understand that is actually a lot of work to do and I’m asking for quite a lot of hard tasks but if they happen it’s probably going to gain more people to switch to the app so it’s probably in your best interest to add to the development of this app/give it a few updates and it will be good to go For now it can help me with my homework ig 😭.Version: 1.1

Create Characters option???I just paid $50, and there is no option to create a character to talk to?? How do I get a refund?.Version: 1.1

Limited iOS featuresI love it’s website but the app is limited to ios users and the fictional characters you want to chat with aren’t there, you can’t make a public profile (maybe that’s just the app) and you can’t do any other chatting other the the already existing characters they have in the main screen, I was very disappointed to see that it was very limited on my phone 😕.Version: 1.1

DisappointingThere’s like… not even half of the bots as the website, all the writing tools and characters I enjoyed using ant talking to are just not included, I wish there was more, I wish it was more like the website.Version: 1.1

Why aren’t the web and app the same?Firstly, the app is already pretty trash compared to the beta website, and now all chats and accounts from beta can’t be used, AND you can only use c.ai+ in the device you bought it in? Shame. I believed in it during beta, but this full launch is a tragedy. Be better… and the 1 hour sale thing? Cheap trick..Version: 1.1

THIS ISN'T THE REAL C.AI APPI thought this was the c.ai app for a second but it wasn't and that goes out to all the negative reviews lol this isn't the app.Version: 1.1

It’s great but..I like c.ai and I’m glad I found out they have an app!, but I’m upset you can’t use google to login so I can use my account I have on the website. I can’t find any bots they I can on the website so it feels like I’m just stuck with the ones c.ai provides..Version: 1.0

Absolute train wreckDeleted app before I could use it. It won’t recognize my user data to sign in, even though I pay extra for their service. This on top of the multitude of constant site issues and inconsistency with the AI product is really disheartening. And getting support on the site or the company to communicate, even when you pay for their service, is nigh on impossible..Version: 1.0

BugsI can’t log into my account which is quite annoying sayings it’s been deleted but it’s fine on the website.Version: 1.1

This is NOT the real dealThis app is so horribly made, the characters don’t talk properly.Version: 1.0

⚠️THIS APP IS A SCAM. NOT THE REAL C.AIYou cant even use it without paying, you cant talk to the customer service or you get sent to a page to pay. i dont understand how to do half the stuff available on the browser version, like make bots or room. is searching for bots a paid feature? cause that just doesn’t work..Version: 1.1

APP RUINEDThere's no tsukasa tenma..Version: 1.0

Why make it a premium only!?I’m just saying making it a premium only in this update is gonna make you lose customers and it’s gonna make everybody wanna go back to the website because the website is free. The whole point in this stuff is to have it be free so if you don’t get rid of this, I’m going to delete the app and go back to the website and I swear to God gracious if you change the website to premium only as well say goodbye to all of your customers, I’m sorry if this seems rude, but I’m just saying if you wanna be popular still get rid of the premium only for every single character specially, since it looks like it’s a subscription. Yeah no if the next update does not get rid of it, I’m getting rid of the app. Sorry but this is just how it’s gonna be..Version: 1.1

It’s not bad..but it’s not goodI think the all has a lot of potential and stuff, but making me pay to talk to a boy or crazy to me…it’s greedy and makes no sense honestly. The layout is kinda annoying and the log in methods don’t make any sense to me either… I do like that you can pick the tone they speak and communicate in I think that’s cool and the history and chat function being two different thing is also nice. So I can ask for help without going to search for the help bot…it’s good but not good enough to switch from the website, it’s kinda under developed and it shows a lil bit..Version: 1.1

We Need to make our own bots!!I love the app, and honeslty I’m so proud that you could bring your community all together to do this. But I really REALLY want 2 things, login into the account like we have on the website so we do not lose our bots and lastly make our own bots. Because the bots honestly are dry and BORING. That is my opinion, but thank you for making this app, please update me on any future changes! Thank you..Version: 1.0

It's 10x Worse Than I ThoughtWow, you are better off using the site than the app. I couldn't log in to my existing account so I had to make a new account. That should've been the first warning this was awful... You can't even talk to any of the bots other people made. Not worth the time, just use the site. Don't bother with the app..Version: 1.1

Not the real appHey guys, this isn't the real character.ai. This is a knock off. The real app has “character.ai” written on a gray square.Version: 1.1


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