Screens: VNC Remote Desktop Negative Reviews

Screens: VNC Remote Desktop App Complaints & User Negative Comments 2024

Screens: VNC Remote Desktop app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using Screens: VNC Remote Desktop? Can you share your negative thoughts about screens: vnc remote desktop?

Screens: VNC Remote Desktop for Negative User Reviews

✓ Not my first choiceIt’s ok, but not outstanding. I still much rather use Splashtop..Joe SmeetsVersion: 4.12.8

✓ Average joeHas not worked since upgrading to version 4.0.3 will not connect to computer on iPhone. Authentication times out.WavepoolVersion: 4.0.3

✓ Keyboard no longer worksThis app used to work great but after the latest update every time I type on my iPhone (controlling MacBook) it disconnects the remote computer and doesn’t type anything..Tobiah tayoVersion: 4.9.3

✓ Crashing - stillThe new update for the update still has this crashing within seconds of launch.EvandoesthatVersion: 4.0.1

✓ Very goodWorks very well with Mac. Not so well with Windows 7. On one PC running Windows 7 Ultimate, I can access it on Wifi but not on 4G from my iPad and iPhone. On another PC with W7 Ultimate, I can't sign in with the server. When I enter my username and password, I get the message that the program has stopped working. Have written to support but no reply three days later. Poor..Kakkalla2Version: 3.4.3

✓ Too Frustrating / Poor SupportI used Screens successfully for some time. After switching to a new computer, could not set up Screens Connect. Their instructions direct to portforward.com but my router wasn’t listed, so no luck. When I explained this to Screen “support”, their suggestion was only: “reboot”! I tried Jump Desktop instead. It installed completely smoothly and works great. P.S In response to the developer response to my negative review. I did give you a chance. I mentioned that I had rebooted. Your next suggestion was to set up manually. It should have been obvious from my very first email to you that this was exactly what I was trying to do. And contrary to your response I did give you the name of the router in my initial communication. Please take the time to read the communication of someone who makes the effort. If you had, you could have done better than just say “reboot” or set up manually..50runnerVersion: 4.11.4

✓ Too many updates killed itIt was working fine for a couple months and after a couple of updates it’s now broken..WhodunitincVersion: 4.7.1

✓ Crashes!I have Screens Connect on the Mac, the Mac is correctly configured, Screens on my iPad offers the Macs in the house..so I tap the big X... Crash! Nothing. £20!.CoulttonyVersion: 4.9.4

✓ Not for beginnersThis is a beautifully design, efficient and easy to learn app. There is one huge problem: set up is NOT easy. The inital stages on my Mac were a piece of cake. But then I got frustrated that the app wouldn't work. After a lot of googling, I discovered that I needed to change the settings on my router. There is a lack of documentation, meaning it took a lot of research to understand how to set up my router. If you're not confiendent changing the port mapping on your router, you probably shouldn't be using a VNC app like Screens. The second problem is that Screens can not remotely wake a computer. If you want to use Screens when you're away from home, you need to permanently deactivate the sleep mode, possibly shortening the life of your computer. There are other apps that can remotely wake a computer, but they take more set-up than I can understand..Urban469Version: 3.5.1

✓ What happened to this app?I used to love Screens, and recommended it to everybody! As of late (iOS 15?) it’s turned into a hot mess. Hangs, crashes, frequent disconnects, screen corruption – what’s going on? It is now a pain to use. I hope the developer gets the crash logs and an update will fix these issues soon..Sk496Version: 4.11.4

✓ Connection Problems and Huge LagI’ve been having connection issues. Sometimes it connects, but when I try to connect later on, it just says “connecting.” Nothing happens. The times that I’m able to connect, there’s an unacceptably long lag about half the time. Restarting the computer doesn’t fix the problem. Rebooting my iPad fixes it. I contacted support. They asked me to send a report, which I did. They ignored it. Now they want me to send a diagnostic report again (see below), even though they ignored it when I sent one a few weeks ago. I’m now looking for another VNC solution because Screens is unreliable and their support is sketchy..Mr. Lucas BriceVersion: 4.7.4

✓ YOUR APP CRASHES EVERY-TIME INSTANTLYNOT WORTH THE $30 This keeps on crashing continuously, I’m on the latest software, I’ve restarted my iPad, I’ve off loaded and reinstalled and it is still in responsive.ThejpgamesVersion: 4.10.3

✓ Doesn’t work anymoreNowadays it just randomly loses connection and stops responding. Not even any sort of error notification or anything, it just freezes with a still of my screen and stops broadcasting or accepting inputs. Even over my local network. When I force close the app and reopen it, it operates just fine as if nothing’s wrong… for a little while, and then it starts misbehaving again until I force close. My productivity is plummeting. It’s not me, it’s you. EDIT: Now it does something weird where, and I never believed this to be possible, the app I’m developing in (Unity) just stops responding to change until I move or resize the window. I thought it was a Unity problem, until I saw that natively on the computer the app responds fine. For some reason, Screens won’t render any changes to the app until I resize it. EDIT: Thank you for your flippant response to my review but I am going to continue leaving a negative review on your product for being a major inconvenience to me. Don’t talk to me about what’s productive, your app is taking productivity away from me and you expect me to keep your good name clean???? Completely unprofessional. EDIT AGAIN: Yet another flippant response to my review. Just let it go. Your product is causing problems for me and so I left a negative review. I will not be changing it. I will not ever be changing it. Every new version I will continue posting a negative review. You’ve earned it..JoshdammitVersion: 4.12.12

✓ Local purpleMy iPad is never purple on local, lot of trouble connecting 😡.MattrakVersion: 4.7.3

✓ Doesn’t workNot sure what to say. it has one job. it doesn’t do it..TantramarVersion: 4.12.10

✓ Great then notWorked great for a while now can't get it working at all. Followed the instructions for configuring router and doesn't work. As I live I the uk it is not possible to have a modem connected to AirPort Extreme I have to have a router from my ISP connect AirPort Extreme to this (need AirPort Extreme otherwise have lots of issues with wifi) so I have 2 routers which have firewalls etc, do both need configuring who knows probably. Port Forwarding, UPNP, SSH, Tunnelling, NAT, the app doesn't seem to do a great deal to make setup easy. I once had a Apple support access my iMac remotely. I didn't need to do a great deal to allow this so why is it such a nightmare with this app. StreamToMe works fine but this app doesn't work at all anymore WTF. Surely someone can make an app like this that just works..There's two O's in GooseVersion: 4.3.1

✓ Can’t set it up for pcIt says that I need to set it up first on a MAC, the problem is that I don’t have a MAC, just pc and iPad Pro :(.1UnusestdeusVersion: 4.10.8

✓ Milking loyal customersScreens is awesome, but I don't feel valued as a customer..BjakopovicVersion: 4.2

✓ Okay when it connectsGood app when it connects which is probably 25% of the time. I use this to connect my iPad with my MacBook and wish it worked! Very expensive for something that is hit & miss..KingothekippaxVersion: 4.11.4

✓ There's no audioThere's no audio.ShagganVersion: 3.6.10

✓ Another Money GrabDidn't we pay enough when we bought this app? Good on the developer for putting their hand out for more money for a dark theme, seriously?! Track pad for a extra few bucks? Meh. It's 2016, where is screens' automation and other innovations?.VivekAryaVersion: 4.2.1

✓ Crashes constantly - unusableI was looking forward to this update, but forget it -- constant crashing. Avoid!.Dso3Version: 4.0

✓ Please fix Send ClipboardI love this app so much *except* for one feature I use often— Send Clipboard. When I try to use this, more than half the time it disconnects and reconnects the remote mac without actually sending the clipboard. I have to try a few times before it sends it successfully without disconnecting the remote mac. This is consistent behavior on 4 different remote macs I’ve tried, each running different OS versions so it seems to be a problem with the Screens app. I have also tried it from many different iPad and iPhone devices, so it isn’t my local app configuration or install. This has been a bug ever since I started using Screens many years ago. Will it ever be fixed? Will update to 5 stars if it does. Thanks..Bampop!Version: 4.12.10

✓ Used to work but refuses to connect now for 6 monthsI used to use this daily but for some reason it refuses to connect. Have deleted, uninstalled and reloaded, changed password to no avail. It is a great app but does not work at all for me. Keeps crashing at load up, on OSX v.11.2.2.BlindinglyVersion: 4.6.6

✓ Soooo slllloooooowwwwBeen a screens user for several years (actually, not sure why I’m still here?) The app is beautiful, and I like the features and functionality. But I have never had a connection to my Mac that wasn’t plagued by slowness. Sometimes a couple seconds between interaction and result. Sometimes a full minute or more. Unfortunately, this results in this app being mostly unusable except in extreme emergencies..JfenwickVersion: 4.9.23

✓ Too unreliableWhen it works it's a great app, but all too often the app throws up various authentication errors that make it unusable..The_Dr00Version: 4.1.2

✓ Forced to upgradeHad to buy this one as my old app stopped working.Captain GingeVersion: 4.1.7

✓ Bad at testing their updatesLatest update broke the keyboard (both software keyboard and hardware keyboard) on iPad Pro platform. They need to test their software better. It’s now unusable..PhxfoxVersion: 4.9.9

✓ Support did not find a solutionThe developer worked with me to find a solution however when one was not found they did refund the purchase price. Down loaded a more expensive app with Phone support, I had no router issues. This tells me it is in the software of this app that prohibited the hand shake. I guess I’ll never know. Purchased app three days ago. Unable to connect to my MAC using my iPhone. Only way it works is when I’m connected to my home WiFi. That is not what I want to do. Support says I should check my firewall. It is set up correctly. Support says it should be plugged to a power source. It is. Support says to verify settings, verified and correct. Still, not working. Can anyone please offer some help so I can get on with my life?.P----ed OffVersion: 4.7.1

✓ Does NOT work with MojaveI have never written a review and I am certainly not the type of person who writes poor reviews for the sake of it. However, after this experience I believe the right thing to do is to share what happened so others will be forewarned. The issue is if you upgrade to Mojave, this app will no longer work with or without Curtain Mode enabled. I can prove this as I have two other Macs which are still on High Sierra and the app works as expected. I notified the developers’ support team (one in the same?) and they were less than helpful. They never read through my explanation fully, they provided me “solutions” that had nothing to do with my issue (proving they were not reading my emails), they yelled back at me (in all caps), and then they just flat out gave up, encouraging me to ask Apple for a refund. Which cannot be fulfilled since I purchased this app over a year ago (part of me thinks the developer knew this and was just continuing to be unhelpful). *** This issue is with the Edovia software and Mojave (period). ***.D15N0neyaVersion: 4.8.4

✓ Wasted money and timeJust spent 3 hours trying to connect this to my Mac but apparently some routers are "problematic" the techs at screens tell me but of course there was no mention of this before I bought the app. Was pointed at lots of techie sites to solve my prob but I don't want to spend hours changing settings after paying this much for an app. I've given it up as a waste if money. My router is the BT home hub 3..Jtw51Version: 3.1.7

✓ No audio transfer from PC to iPhoneNo sound of streaming video on PC is heard on iPhone following connection.AboaukVersion: 3.2.3

✓ Works but unusableHey. I’ll give credit where it’s due. The mouse support for iPad is pretty good. Unfortunately everything else is terrible. The connection is terribly laggy (this is being used in a server room with 10gbps up down wired internet) and I always end up having to reconnect by gorse closing the app. I wish I could still use Chrome Remote Desktop as it was flawless, but unfortunately I need that iPad mouse support. But unfortunately I cannot recommend this to anyone..____joey____Version: 4.10.8

✓ Spying on users!!This app keeps calling home anytime you open it. Not sure why this developer is so obsessed how often paid customers open / close this app!! On another note, why he’s advertising for 1Password?? Is this not a paid app? Would you accept if Apple hard code print to Canon printers as default? What if I have HP printer? Do I have to change it each and every time I want to print??.I.disturbiaVersion: 4.9.10

✓ Unreliable and a false economyLooking for an alternative to GoToMyPC for my 2-person business since switching to iOS and Mac OS X from Windows, but this isn't it as it simply fails to work in too often. I'm very tech savvy but can't discern any failure pattern except that increasing security options is more likely to lead to failure. GoToMyPC just works with options enabled for maximum security..<PDG>Version: 4.1.7

✓ Keeps on disconnectingI have had this connect to my Linux host once, but the keyboard did not work and then it proceeded to disconnect. Seems incredibly flaky in this regard..EmlyndbVersion: 4.9.16

✓ IPhone XScreen ratio totally bugged on iPhone 10, also the auto login option is not working anymore..PatGarettVersion: 4.6.2

✓ Heard great things, but ...Lots of good buzz about Screens, but I'm not usually able to remote in to my Mac from my iPad (and I know my way around OS X and iOS). I'm sure the tech IS there, but the user friendliness factor is low. Don't expect this to be plug and play..GregglatzVersion: 4.0.7

✓ Could be greatOk the whole concept of this app could be so great for us designers. I have a macbook pro 16 inch that I use photoshop intensely for. I was so excited for this app because I thought I could use photoshop on the go on my ipad pro remotely from my 16 inch because who is lugging around 4.5 pounds But photoshop does not work. It will open up the software but when it comes to pen support and editing it just doesnt work I guess that would be a game changer if it did. And photoshop for ipad is a complete joke. Any of us pro users know its a liquid form of photoshop. I need to edit photos daily and I cant seem to figure out to be productive on the go. Now for wanting to log into your computer system away from home, grab a file or something than this is good. I really tried to give this app a chance but it doesnt work for me Apple tries with their version but it only works with devices near by and not remotely and their pen support for photoshop works We are in 2021 and us apple users can not use out ipad pros with mac os softwares. Thought I leave this review for those who wanted to get this for photoshop. Sadly it just doesnt work.KissyshoVersion: 4.11.3

✓ Crashes on iPhone5Crashes on startup on my iPhone5..FenrickVersion: 4.0.1

✓ This app is terribleDon’t waste your money. Some reviews mentioned it was better than jump desktop. It’s not even close. This is just a glorified vnc client that is actually quite slow even on local networks. It doesn't work with headless windows servers. You have to have a monitor connected or you get a black screen. This is a known issue on the vnc server they use with it. So for my own use I had three computers to login to, the main windows server I just get a black screen. I have a remote server and it works on that but is very slow. Then there is my MacBook Pro and it works on that kind of but doesn't work nearly as well as jump desktop or parallels access, the UX for this app just isn't good. I was hoping for something usable. Oh and apple no longer gives refunds if you have problems with software, I only had the software 2 days and spent that time just trying to get it working right. This was the last app I plan to purchase on the App Store. Well I guess I got suckered because you do have a beautiful icon, too bad that quality didn't translate to the rest of the app. I hate writing this negative review. If Apple had just given me a refund, for this broken app, I would have just let it go unreviewed..Igoapps.comVersion: 4.11.4

✓ Over sold, under deliveredLooks pretty. On a home network the connection is remarkably laggy. Setting up a remote connection is no easier that using VNC. Would not recommend as anything more than a toy..NotreadbyhumansVersion: 4.8.7

✓ It has been missing essential features for a long time...Ok, let's start with the good – the app has very nice interface, it is priced very reasonably and I have experienced no crashes so far. However... there still isn't any file sharing support between iOS and MacOS, although at this point this is no longer a limitation of iOS. Additionally, I have experienced a strange glitch in connectivity – the app will not connect over mobile network using a properly port forwarded IPv4 address! It does, however, connect without a problem using IPv6 address! Not sure whether this is an issue with the app itself, or something to do with T-Mobile, but I have been able to successfully port forward bunch of other stuff on my network, so I don't think I have misconfigured anything. Using pfSense for my router..SarassineVersion: 4.9.17

✓ Once I get it to work I’ll give it a better ratingReview is pending....BoodicanVersion: 4.9.10

✓ Does not work with a vpnDOES NOT WORK WITH A VPN DONT WASTE YOUR TIME AND MONEY TRYING TOMGRT IT TO WORK IF YOU ARE USING A VPN..PatrickWhalenVersion: 4.11.10

✓ Lagging and no full screen feature for iPad Pro.Overall it’s a great app, I can do what remote pc can do. I don’t expect any more then that. However it doesn’t matter how much I change the ms settings plus I’m using a local network on a dual band wireless ac linksys router and there is a major lag when opening and closing windows and the curser is not in sync with my iPad Pro. All my network traffic is simple just between my iPad and pc, nothing more. Plus there is no full screen feature, for a 12.9” iPad screen I should not have to zoom in and cut half my remote screen off to see..Fjc618Version: 4.8.4

✓ Since the latest update Screens is now almost unusableThe latest big update made screens so slow and laggy, it's almost unusable. From local control to remote. Please bring back the previous stable version!.IctiosapiensVersion: 4.0.3

✓ Too inconsistentThis app/service was great a while back, but it’s terrible now. There are always issues. For the past couple months, I have been unable to connect remotely to my Mac altogether. And there have been no changes to my Mac settings or the iPad Pro (2018) that I use to connect remotely. The Mac is on and acts as a server 100% of the time. I was happy to find out a few days ago that my ability to connect was unexpectedly restored. However, I am now unable to click on anything. I have always used trackpad mode on my iPad, and it worked well. To be able to see the cursor move now but not click on anything is maddening. This app has killed my ability to get work done when away from my Mac. I would avoid this at all cost until they put out a decent product..McclajbVersion: 4.9.17

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