- 42.7LEGITIMACY SCORE
- 45.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
TeamViewer QuickSupport App User Positive Comments 2024
TeamViewer QuickSupport app received 60 positive comments and reviews by users. Can you share your positive thoughts about teamviewer quicksupport?
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TeamViewer QuickSupport for Positive User Reviews
✓ Hang up Immediately!!Luckily I caught a glimpse of a review saying this was a scam. The caller said he had my friend on the other line . He also said her new account was not verified yet and that he needed to send her money to me?! Luckily I heard my neighbor ( the meth headed cuprit )say something about cash app fraud that she was involved in. Glad I was paying attention. Why would Venmo support use some other company’s app to issue so sort of refund?! Yeah rite! I hung up and shut off my phone for about five minutes then turned it back on to delete the app. Super duper sketchy !! Beware!!!.Version: 15.14.1
✓ Clarify ScamI have real all your reviews and I want to say that this is a very good app and had been very helpful for me for a long time as long it is used for your personal purposes. Also NO LEGIT COMPANY will call you to provide any sort of support through this app. There is the big confusion about it! You alway have to make sure that you are not proving no access to your personal device to someone that you don’t know and remember to not trust anyone that calls you and ask for it. This app yes! Is designed to provide support and assistance but you only can provide access to someone that you really know and trust! Myself I use it to have control over my other personal devices (full control)this is very scary, yes! But this is only for my personal access end never to provide access to anyone else. Be safe! Never trust someone that you don’t know specially if they call you to offer some “help” that you never ask for or to offer reimbursement any kind..Version: 15.40.1
✓ Great Remote Access Tool, Not a scamFor those review bombing TeamViewer QuickSupport because they got scammed or were asked to download this app during a scam, they are directing their frustrations at the wrong party. This app is a remote access support tool. Key word being “tool”. Falling for a scam is not the developer’s fault. I’ve used various TeamViewer application on various platforms both professionally and personally for years. They are great tools for remote access, management, and support. I recommend using TeamViewer applications for such purposes. I would also highly advise to use these applications with caution in mind when dealing with unknown parties..Version: 15.18.1
✓ Great app - don’t accept calls from those you don’t knowGreat app. Invaluable for supporting IOS devices especially for elderly relatives overseas. Please impress on them to NEVER accept connections from someone they don’t know - even if they say they are the queen. Then they won’t get scammed. We only use when I am on the phone talking to my mum and it’s brilliant. Please help your old folks to stay safe from scammers and and don’t blame the tool..Version: 15.24.1
✓ This app works as intended from all reviewsFrom all the reviews why do you folks let anyone access your phone remotely? Which means every single one of you have said this app works as intended. This app is very secure it's up to the user to let anyone access it. I use to use this app for instacart to share my screen with my Gf so we can grab things at 2 different areas of the store because grabbing per item is timed. My only issue is my phone and iPad runs hot with an hour or so use. But this app is securely and works perfectly..Version: 15.15.1
✓ Finally for apple!People have this app all wrong! its not teamviewers fault that todays scamers and hackers r lazy and untalented. this app allows remote access to ur device, and if u dont know that, u shouldnt b installing it unless told to by a trusted source who u would like to give remote access to. this app does exactly what its supposed to and its a great app, people shouldnt b 1 star-ing it because they were fooled into using it to give a scammer access to their device. sorry this is my first review and i only did it because i saw how badly this app was getting reviewed by people who shouldnt b reviewing it and dont know what it does.Version: 15.16.1
✓ Works wellDoes what it should and is useful for support. The button to make it start should be more obvious. It looks like a radio button with no ‘start’ button..Version: 15.26.1
✓ DO NOT BLAME THIS APP! BLAME YOURSELF!As an IT tech this is a very useful and RELIABLE app to use for customers/clients. This application is functioning as it should and it is doing well. This app will not scam you. I repeat, THIS APP WILL NOT SCAM YOU! IT IS NOT THE APPS FAULT! The rest of these ratings bombing this application is because users don’t understand that scam artists or individuals can manipulate less knowledgeable users into providing the necessary information to access your personal information. YOU ARE CONSENSUALLY ALLOWING THE SCAMMERS ACCESS TO TO YOUR PHONE. DO NOT BLAME THIS APP! IT IS MEANT TO FUNCTION AS A REMOTE ACCESS UTILITY TO ALLOW INDIVIDUALS TO TROUBLESHOOT OR MAINTAIN DIRECT CONTACT WITH CLIENTS DEVICES! Please use common sense and understand what the application is used for BEFORE ALLOWING ANOTHER STRANGER INTO YOUR DEVICES UNLESS IT IS A RELIABLE SOURCE. Use your critical thinking skills people..Version: 15.40.1
✓ Scam alertI got a call to downlod this app. Said there is an unauthorised transaction from my account. And then i almost believed them. And they were asking to open all my bank apps . Dont download this app if some one asks you to This app should not be for public use..Version: 15.14.1
✓ Great appI’ve been looking for an app like this to sort out tech issues for friends and family. Works as promised. Great kit. This is a legitimate app but if you’re gullible enough to be persuaded by scammers to install it and let them see your information then that’s your own fault..Version: 15.16.1
✓ 👍Super.Version: 15.37.1
✓ Not a scamAs has been said... this app is NOT a scam. Apple should be removing reviews that say otherwise. TeamViewer is a great remote access app that works across multiple platforms, allowing support of friends and family devices for free (non-commercial). Vital during these times of Covid-19 when you need to help your 77-year-old parents do their online shopping. Scammers may ask you to install this or similar apps in order to gain access to your device. But that is YOUR fault for listening to a fraudster and following their instructions. If you someone calls to say there is a fault with your computer or internet connection... it is a scam. Hang up. Plain and simple. No ifs or buts. This app is 5 stars all day and lockdown long!.Version: 15.4.1
✓ Mobile routerCame in real handy when I left the uk in my camper but my mobile router wouldn’t work abroad. My IT friend asked me to download this app so he could talk me through how to get into my router settings to turn on the data roaming as this facility wasn’t available using my tether app. If that makes sense to you? Anyway without it there would have been no data roaming for me via my van wifi system. Top app 👍🏻.Version: 15.44.1
✓ Be smart don’t blame the appAll of these 1 star reviews are ridiculous. The app works great for consumers and for businesses. Just because you’re gullible enough to think that apple is going to call you about your bank account doesn’t mean the app is a scam. It’s such a great tool that yes, scammers will use it. But, it has nothing to do with the company. If you were on a computer, they would have had you just go to a website and still your information. On your phone it’s a little harder. But, yet people are easily fooled that Microsoft or Apple is going to call you directly… Read up on scammers and how they work and don’t blame/1 star an app for technical naivety..Version: 15.37.1
✓ Fantastic for remotely supporting friends & family during COVID-19Ignore the imbeciles down-rating this because they’ve been stupid enough the follow the instructions of Indian call centre scammers! If you follow the rule of 'don’t give info to randoms who call' you will fine! Don’t blame the app for your stupidity!! This is in fact the best way to remotely support friends and family which is particularly during the time of COVID-19 lockdown/isolation. The fact they provide this app and service for free (for non-commercial use) is amazing ⭐️⭐️⭐️⭐️⭐️.Version: 15.4.1
✓ Ça fonctionne bien 😌J’aime bien 😌 Bon logiciel !.Version: 15.24.1
✓ Works like a treatIf you have parents that need support on their iPhone then this is the app Send them the link to install via messenger and then get them to run it Now ask what the is is and login via your TeamViewer remotyou can see what’s on their screen and talk them through any issues Enjoy.Version: 13.1.96767
✓ To bewareThis is a free app everyone can use it.!! It’s up to you to falling in a trap..! You shouldn’t claim your stupidity to rating this app. TeamViewer is life changing and Revolution for cyber computing and support. Thanks for every developer who created this app. Kind Regards.Version: 15.21.1
✓ Iphone vers iPadTrès bonne appli.Version: 15.42.1
✓ NOT a scamThis app is NOT fraudulent. People are just being dumb and not noticing that they are being scammed. Sure, this is a way you can get scammed, but come on, USE YOUR BRAIN!! Don’t ever show your password to anyone! It’s yours! Plus, Apple NEVER CALLS YOU! Stop being dumb, it’s a good app. Don’t review it negatively for being bad at noticing that who your talking to is scamming you. For its use, this app works perfectly fine and I recommend it for anyone wanting to share their screen for help from a friend. Just don’t connect with a stranger! STRANGER DANGER! Isn’t that what you have been taught?!?!? I mean really.... how much more do I have to say. Use this app if you are wanting help from A FRIEND. It is a perfectly fine app..Version: 15.11.1
✓ Elena WilsonI called Geek Squad to cancel subscription renewal. I have had Zero success using GS in store 3 cannot help. This young lady concise and professionally coached me. I have a iPad problem with Excel App. I had not considered a Geek Squad ask with O for 3 record. Today Miss Elena, I would ask ..respectfully/mld.Version: 15.42.1
✓ Very usefulThere aren’t many cross platform remote support software tools available. This app is currently one of the best when you’re required to provide remote support. This is all the more necessary now that everyone is working remotely due to covid-19. I’m very happy with this app..Version: 15.6.1
✓ A great appFor anyone who requires to have access to what may be multiple devices, look no further than Team Viewer. This app was clearly and competently created and better yet, is free for personal usage. I just can’t say enough about this products usefulness,nearly endless features and always up to date..Version: 15.4.1
✓ GoodIt’s ok for presentations, but does not work for controlling the device that is using the Quick Support app, because I can’t push any buttons, swipe or do anything. Also I noticed that I couldn’t use this at a place (even while I was connected to WiFi)..Version: 13.1.98765
✓ Works great, safe appAlthough oft used to scam, it isn’t a scam in itself TeamViewer. It’s actually a really useful for providing remote support and has saved me thousands of hours over the years not to mention fuel costs / emissions / etc. Can’t imagine life without it now..Version: 15.19.2
✓ OutstandingI have used TeamViewer to assist my elderly parents on their computer, and now on their iPhone and iPad through quick support. This application works flawlessly however it is not very intuitive, but once you set it up, it works perfectly. Someone rated this app at one star and then put instructions on how to make it work, so that anyone experiencing difficulty would be able to read how to set this up properly. Please go to the one star ratings and follow the instructions..Version: 14.1.150782
✓ Amazing AppThis free app is excellent, such a help when assisting family with iPad problems or updates. Being able to see the screen allows me to resolve issues much quicker and communicate with my family on what they are seeing onscreen perfectly. I’ve been waiting for such and app, so very pleased to see it from TeamViewer as I already use their other app to support family using Microsoft windows and Mac devices. This app is getting negative reviews due to scammers using the technology, which must be very disappointing for TeamViewer. This is nothing to do with the app or it’s performance, so think before you leave a negative reviews and simply use the logic if an unknown party phones or emails asking you to use this app, simply decline..Version: 15.13.1
✓ Thank youThanks TeamViewer for making this app available for free for personal use. I’m supporting an elderly blind parent with an iPad and using apples accessibility option. It took me a while to realise I could only view my mother’s screen and not remotely control it (apple rules apparently). I would be happy to help refine you accessibility options if interested as some of the sighted features don’t work as well in VoiceOver mode which is important for blind folk. But thank you very much as this is the only app I have found that can do this on an iPad..Version: 15.5.1
✓ App is great! Users are dumbThe app works great and it does its job! I use this app to help my mom and grandpa learn how to use their device when I’m not near them. They have to allow for me to see what’s on their screen. The users are dumb and fall for fake scammers that use this app for the wrong reasons. You leaving 1 star review for the app does not hurt the scammers feeling cause they don’t own it. You’re hurting a legit business that’s makes it easier for us tech savvy people to help computer illiterate family and friends. If you got scammed you deserved it for being so gullible 😂😂😂.Version: 15.15.1
✓ The app is fine, the scammers are the problemApp works perfectly fine and is very helpful. Unfortunately a lot of scammers have latched on to it and will call you claiming to be from various organisations and get you to install this app so they can get control of your phone and internet banking. Not the apps fault, it’s the scammers using it which are the issue..Version: 15.14.1
✓ App does what it says it’ll doI’m purely leaving this review to offset the geniuses that are rating it poorly because they were fooled into letting someone view sensitive information on their devices. Not too smart if you ask me. Just like you should not tell someone personal info over the phone, clearly you should not SHOW them this information either! And then turn and blame this app?! Wow That is in no way the fault of this app. This app does exactly what it says it’ll do. It allows someone to view your iOS device screen. This can be very helpful if you are trying to help someone with their device. I tested between my iPhone and my iPad, my iPhone and my MacBook. It works.Version: 15.11.1
✓ Perfect solution for remote supportSometimes users just have a hard time explaining what they are seeing or doing on their device. QuickSupport eliminates the guesswork..Version: 12.3.85180
✓ Great legit support appWhen used properly this app is extremely helpful! The reviews of people who were scammed while also legit are not the fault of this app. Use your own due diligence when requesting support. If you’re looking for Apple Support then go to Apple’s web site and not a Google Search. Better yet, go to the Apple Store where a tech can teach you about common sense along with whatever help you need. As an IT professional, I have used this app to work with clients resolve their issues remotely..Version: 15.12.3
✓ Beware of scammersThis is an excellent product but unfortunately scammers attempted to use it today to access my iPhone. I did not allow them a connection but be aware ! No legitimate company will request access to your devices for refunds !!!.Version: 15.7.1
✓ Is someone telling you to download this app?This app can be used by scammers, they will tell you to install this application to take control of your phone and/or guide you to buy gift cards. Please be aware of the scam. The application it self is designed to help people and is good. Sadly it’s being used to scam..Version: 15.15.1
✓ Functional screen sharing between iOS devices!Screen sharing works well, even though it’s limited to viewing with no direct interaction. This is a HUGE upgrade from previous versions of the app! Finally, a reliable way to remotely see what my clients are doing on their screens! Too bad that iOS requires such a convoluted and complicated procedure to make it happen - I’m worried that my oldest iOS users won’t be able to initiate a support session without already sharing their screen with me!.Version: 13.0.87670
✓ ScamI had the same experience but unfortunately I did download the App. But as soon as they asked me to log in into my bank account through my Bank App in order to get a reference I put the phone down and deleted the TeamViewer App. Will I have any repercussions having done that?.Version: 15.23.1
✓ Great AppThe app isn’t a scam, people are just too paranoid and stupid enough to realise. This app simply allow you to remotely connect onto another device. If people use it to scam others it’s not a fault with the app, people should have more common sense to know a scam. I use the app for remote tech support and it works very well..Version: 15.15.1
✓ As an IT tech, this app is greatI’m really sorry to the development team that so many scammers have made use of this to take advantage of poor folks. Stay safe and stay vigilant. Don’t give out info to people without proper verification. I use TeamViewer and Splashtop side by side every single day in my line of work. So as soon as I needed a way to control my iPhone 11 from my Linux laptop I searched up teamviewer. I have to say that functionality and reliability of connection is perfect (especially since it’s usually while my phone is on the charger in the next room) and I find that it performs exactly as advertised. Thanks guys!.Version: 15.24.1
✓ Great app for supporting iPadsIt’s a real shame as most people are reviewing their experience of interacting with a scammer rather than reviewing the application. I would say given the number of people getting done is a sign of just how easy this app is to use. I use this to support family and friends and it has worked flawlessly every time..Version: 15.19.2
✓ Don’t Be ConfusedI know it most likely won’t do much, but as a technician that has used TeamViewer as a service for years, I’m leaving this review in hopes that some people will realize this app is legit. Yes, there are malicious individuals that will abuse the features of this app to scam, but this app is designed for people to get assistant with various functions of their device. It is not the banks fault that you handed a random person the key to your home, so please don’t hate the company or the developers all because a malicious third party that is completely unrelated to them tried to scam you. Their product is solid, and does what it says. Like I’ve said, I’ve used TeamViewer for years and never have had an issue. Just don’t give personal information to absolute strangers that you haven’t verified and you’ll be fine. Also, when you search “Apple Support Number” and tap on a number that belongs to apple, in the small box that pops up asking if you want to call them, it will even say “Apple Verified” on iPhones running iOS 13 or later, so I don’t know why people keep saying “I called the first number I saw and got scammed”. Anyways, stay safe, and ALWAYS: 1. Verify 2. Verify 3. And most importantly, Verify..Version: 15.19.2
✓ Trop cool l’appApp.Version: 15.13.1
✓ Great app, ignore the 1 starsI love using teamviewer QS for my IT Clients, and I also use it w/ my grandma to help her with her iPad, she’s elderly and I’m a state away, and it makes life so much easier to see her screen rather than tell her what she sees. To all the people who have been scammed, you should educate yourself on basic Internet Safety, someone asking to take control of your screen or even Apple or your Bank calling you is a common scamming tactic. It’s a shame that they use legitimate tools, but this awesome FREE app deserves all the praise for the great tool it is.Version: 15.19.2
✓ Isn’t used for scams if you don’t let random people connect to your deviceWhen using remote support software, it is important to understand that it’s never a good idea to invite strangers and when using any remote support services, it’s vital to review the security settings. Education on how to avoid scams is the best way to protect yourself. I have never had a security issue and started using TeamViewer because a government CIO recommended it 6 years ago and it’s been essential when I need to help my 72 year old mother with her computer and phone issues. No offense to those who got scammed by people via this app but the app isn’t the problem; it’s scammers using the app..Version: 15.14.1
✓ What is wrong with you all?I have never leaved a review on anything before, but for this app I just have to. I want to offset all the negative reviews that idiots that have been scammed made. Seriously it is your fault for being an idiot and you are blaming this app? This app works perfectly as described. Don’t blame them because you were a moron that let random people access your phone. You want to be mad at someone? Be mad at yourself. I’m sure I’m saying what the developers are thinking..Version: 15.18.1
✓ Don’t be a stupid user and allow malicious people in....TLDR: Don’t be a stupid user. App works great! This app works great! It does exactly what it is supposed to do. It’s not the apps fault you are a stupid user. ****The reason for all the bad reviews is completely user error.**** If you don’t let them in they cannot get in. Simple as that. If the link looks shady don’t click it. If you didn’t request support don’t click it. If you don’t use the account i.e. PayPal then don’t click the link. If you don’t recognize the sender don’t click the link. If it asks for permissions on your device stop what you are doing and close out immediately. If it is sent from a generic email that is garbled don’t click the link. If the logo looks off don’t click the link. If there are grammatical errors don’t click the link. If you have never heard of this feature don’t click the link. If it asks you to log in don’t, go to the app or navigate to the webpage outside the email or communication. If you were not expecting it, don’t click the link. If it is asking for money stop what you are doing and close out immediately. Go to the manufacturer’s app or the company’s website from a browser by typing the address in manually or google it and verify the claims in the email or whatever form of communication you are getting scammed on today..Version: 15.14.1
✓ Works Great, Stop Giving Access to Unknowns...This app works perfectly fine. It’s from Team viewer and IS NOT a scam app. Unknown people use it to scam you guys out of your money, t doesn’t make this app bad. That’s like saying GMail is a scam app because you allowed account access to that Nigerian Prince who wanted to hide his fathers money in your account lol! Be smart people and use some common sense. This app allows you to give screen access to someone who can help you on your phone trouble shoot your phone or help you walk through something you might need help with. ONLY allow people you know this access, or they may gain sensitive information about you if you allow them to view your info. I can use this to help my father in law in another state setup or help learn something on his iPhone just like I do for his desktop! Learn to use the tools and stop Lamont them for hitting yourself in the face with it. NEVER GIVE STRANGERS ACCESS TO YOUR ACCOUNTS OR SEND THEM MONEY..Version: 15.12.3
✓ ImpressedScreen shared my iPhone with my iPad and it worked flawlessly. Very straight forward to setup and stable connection.Version: 13.0.87670
✓ Not A SacmThis is a tool used by IT professionals, worldwide. If a scammer uses it, that’s nothing to do with the software. If people are that stupid to believe these hoax calls, then maybe we need to rate them from Stupid to Seriously Stupid! Great piece of software..Version: 15.6.1
✓ Worked a treatCannot fault this. Would be nice to allow the remote support host to input/control the screen, but I’m guessing that’s some Apple security limitation. Either way simple to use, live support capability - what’s not to like when you can talk your users through their mobile worries!.Version: 15.17.1
✓ Remote Support App - No ScamIf you receive a call from Appel/Microsoft/PayPal or any company and said you download this app for do a “support”, it is not the app who scam you, you are letting the people who want your information access, this is a great app for remote support, if you do not know much about IT stuff please do not rate something could help a lot. I use a lot this in my work for help customer WHO DOES NOT KNOW MUCH ABOUT IT WORLD, and all of them are really happy with my service. Recommendation: think a little bit when you receive a call, do not panic and verify first if the person could be legit..Version: 15.27.1
✓ Love the screen sharingAwesome TeamViewer. Kudos for being the first app in iOS 11 with support for Screen Sharing. One small problem though the video is shown in portrait mode even when my laptop is in landscape. Is it possible for the viewer to rotate the content and display it?.Version: 12.3.84455
✓ Works as advertisedThe app works as advertised. If you’re too stupid to use it or you call random tech support numbers off a google search and get scammed that is YOUR FAULT not the fault of the app. The developer should petition Apple to have all these ridiculous reviews from people too stupid to work an iOS device removed. Why? Because I’m a real tech support person and it’s hard to get my customers to trust a product when they see all these bad “reviews” by idiots. Let me help. Here’s how to use TeamViewer: download and give access to your device ONLY to technicians you know and trust. Problem solved..Version: 15.13.1
✓ A great support toolThis is a great way for our help desk to connect to our users to assist with work related issues on personal devices. Unfortunately, a lot of people seem to be confused about what this is and what TeamViewer is for. A lot of reviews rate it poorly because a scammer attempted to trick the user into downloading it as a phishing attempt. That’s like giving an email app a one star review because you fell for an email scam. TeamViewer is a legitimate app and service, but YOU are responsible for your own online safety. If someone directs you to install it, and you do not 100% trust that they are who they say, DO NOT!.Version: 15.27.1
✓ Scammers use this AppI have today received a call from scammers pretending to be BT, they said that my router had faulty software that had prevented it from working fully, I downloaded this app as my phone was connected to my router, they said I was due a refund from BT, but this was a pure scam as they described how they would pay me back after setting up a payee from my account which I didn’t do as that’s not right BT would NEVER do this. I hung up deleted the app contacted BT and the bank. Just do not download the App it could compromise your security I am now keeping my eyes open for any unusual activity.Version: 15.13.1
✓ Don’t download prevent fraud or scamHi download this app because I was told that I was being hacked and in order me to prevent this I had to screen share with a person that called me and I end up doing that and they got into my cash app and sentMoney to another cash app which I lost $100 and now I can’t get them back and they said I would have to buy a Google play or iTunes card over $100 in order to get my hundred dollars back so I think this is a really big scam I told I thought PayPal that people are using that to get into peoples accounts throughQuick support so please do not answer any phone calls and do not use this app ever.Version: 15.9.1
✓ Can be done but is quite finickyAs this is free and iOS screen sharing is in its infancy, don’t go expecting a quick and simple setup process just yet. I advise testing it on yourself first so you know what you have to explain to the customer as there are many steps. Also, very important to make sure you’re running the latest version of teamviewer on your computer otherwise you won’t see the screen sharing, just screen shots. If you need to help guide someone on their iOS device in real-time, it definitely can be done with Teamviewer apps..Version: 13.0.90431
✓ Fabulous way to help family membersIn combination with a phone call and the ability to see your family’s device via this app many hours of frustration will be saved. Well done team viewer, this is absolutely fabulous!.Version: 13.0.90431
✓ Great appThis is a great tool when troubleshooting remotely..Version: 15.4.1
✓ Great AppEasy to use and recording was very good..Version: 15.7.1
😕 TeamViewer QuickSupport Negative Reviews
