Belk App Positive ReviewsBelk, Inc.

Belk Positive Reviews

4.8
4.80623 star

Total 28 Positive Reviews

Belk App User Positive Comments 2023

Belk app received 28 positive comments and reviews by users. Can you share your positive thoughts about belk?

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Belk for Positive User Reviews

Pleased Belk ShopperThis App has everything I need in one place and is very easy to maneuver. The best thing about the app to me is that, the store price matches most products online from their website. If they cannot don’t be rude to the associate it is not their fault they are just doing their job the best they can and not just responsible for your wants and needs they have 5 other tasks they are responsible for that day also..Version: 23.5.0

Great selectionI love shopping with Belk. They offer a better selection of gift items at great prices versus the everyday department stores. I was able to shop for unique baby shower gifts for my new grand daughter, and even found adorable mermaid items that I hadn’t seen anywhere else! Shopping from my phone through the app makes shopping a breeze with my busy “no time to rest” life. Belk also has some of the best coupon deals I’ve found anywhere! They are always helping to save rewards card members even more..Version: 2.3

Not all Belks are Equal!Belk at Crabtree and Southpoint are classy and service oriented. There is always a goodly assortment of brand names and pricing is clear. Belk at Cary many times appears like a bargain basement. Pricing is confusing; I am tired of being told the sign is wrong or old. For example, Clearance price for a pair of Shoes was one cents less than the original price. The clerk verified this -.01 was so. Up to 70% off many times is 50% off. The clerks are wonderful, but I worry about management and and product choice—children’s section needs choice, not clothing from last Christmas. The same is true with some food products..Version: 14.0

Wedding Registry PurchaseIt never gave me an opportunity to say this was a gift or write a message for the gift. It also didn’t pick up the address from the gift registry to ship directly to the bride ad groom. I’ve never sent a gift from any other registry without these options. It also didn’t give me an opportunity to sign into my account once I was in check out and didn’t realize I wasn’t logged in. Plus if didn’t remove the items from the registry..Version: 2.4

Best store ever!!Belk is one of my favorite stores, I always find something that I love whether on-line or in the store. I prefer to shop in the store; however, COVID-19 has forced me to start shopping on-line, but I have the assurance in knowing that I will receive the same great services because its Belk. I can’t wait to open my new purchases, whenever I wear something new, my friends know that its Belk. At work and at home, I am known as “the Belk shopper” and I consider this a great honor. Marietta Lofton.Version: 13.1

Amazing shopping app experienceAmazing shopping app experience.Version: 2.0

Pick up optionsI love that I can order online but I really hate the way the local store search and add to bag feature is not user friendly. Even after sliding the button over to the store I want to shop at for pick up.... I still have to check availability (this should be automatic after sliding the button as stated previously). And what’s even more annoying is having to check every size !!!! Individually!!! That made my shopping experience take over 3 hours!!! That is madness! I also have noticed that the entire store is not on the site. Things like candy I have seen in store, and tons more. Plus, I should not see items that are NOT available in my store, again another issue I noticed hunting for sizes in my store that WERE available for pick up at my local store. Just make an option to ship if the item is not available in my store because all it says was not available or something. Very frustrating trying to make purchases!.Version: 16.2

Paying bill on app problemFor the last few months, I have had a difficult time paying my bill through the app. It tells me my password is incorrect and then I try too many times and it makes me change it. The password is correct. So, I change it anyway and then next month- boom - same problem. Now it works when I shop and login to charge on my card but doesn’t work to pay my bill! Crazy! Please fix it! I do love Belk, but may be forced to go back to mailing a check. Don’t have time to change password every single month!.Version: 4.3

Love Shopping Belks!Shopping online with Belks is awesome. The filter is sorting everything especially the coupons it’s so easy I get carried away and want to order for myself, my children, my hubby, to my friends! It’s so easy and I am reassured as we can return anything if it doesn’t suit us as we can’t just rush out and shop right now! This store I pray will be blessed to stay in business for as long as I live for my generations passed over and over!.Version: 29.0.0

LOVING BELKI love having the Belk app in hand. With just a click or two I can see what my balance is, if my payment is due, my Belk rewards and the best of all everything that is on sale. Sounds strange this coming from a woman but I do not like to shop trying on clothes is the worst for me. So again with a click or two I can order what I want and if they don’t fit I have a choice to return them through the mail or take them back to the store. So convenient. So yeah LOVE LOVE the app. Great job Belk, here’s you one more satisfied customer. !!!!!.Version: 23.2.1

On line ShoppingAs far as buying makeup, perfume or certain items, online shopping maybe a lot easier for some, but I believe people like the experience of getting out and going. When purchasing clothes though, I do not like buying them online. I like trying seeing the material and trying it on and seeing how it actually fits. Just because I love it hanging up, doesn’t mean it’s going to look good on me. Also, one size does not fit all. It depends on the material and how it’s made. I have tops that range from Large to 3x that I wear. And the hassle of having to send stuff back is a nightmare..Version: 17.2

Belk foreverI am a completely devoted Belk’s customer! My mother always shopped at Belk and I have always done the same. My daughter is not as devoted as I am she will shop other stores. I won’t I always find what I want and the Customer Service is always the best. This last year has been rough on the shopping industry but the stores are open and people are shopping again. I shop online then just go pickup. Shipping hasn’t been bad even through Covid. Thank you Belk for keeping this penny pinching lady from going broke! I use my Belk Reward Dollars with coupons and sales and love it! Thank you! Happy Customer in SC.Version: 18.0.0

Great customer serviceNadine was wonderful she help me with my dress she looked at what I got I told her I wasn’t real happy she help me go find another one she really went over and beyond to help me she’s at the Belks at Northlake mall and she was great and older lady with short gray hair she was just terrific!! She said she had worked there a long time which gave me a lot of comfort that she knows clothes and knew what she was doing she knew exactly where to go look to get another thing like I liked Thank you so much Karen Clanton.Version: 23.3.0

I am back: You did it.I have sent in numerous complaints about the terrible website for Belk’s. I ended my relationship with Belk’s and my Belk’s Elite Card. I grew up shopping at Belk’s since 1955, purchasing all my school clothes and Sunday church clothes. After finishing High School, and when I was of age, I got my Belk’s credit card. I bought all my clothes and shoes and accessories from Belk. Actually bought everything I needed to live from Belk’s. I love the bonus bucks and bonus rewards. I miss a lot of the older Belk’s. We were given so much more. Free gift wrapping, shopping bags, and the best sales than any other stores. I bought my daughter’s clothes at Belk’s until she was buying her own. She still loves Belk’s and buys. Thank you for updating the website. I can actually get to all my activity I need in one place and can see it. I like it. I am back now. Going to shop right now. Betty Ann Galant.Version: 27.0.0

Security flaw within app for IPhonesSince the last few updates, the Touch ID (IPhone) feature no longer works! The app loads and opens without using Touch ID as a security measure. Please work to restore this function. Also the payments are not updated immediately with Synchrony Bank especially if you pay through this app and set it up to draft the payment from your checking or savings accounts. Coupons and rewards should also be accessed on the final payment step/window..Version: 16.2

Updating my dress wardrobeI enjoy shopping online at Belk’s. Selections are well represented & navigation is very easy. Sale items are presented in all categories you select, allowing you to make purchases without feeling that a savings was missed. Adding any applicable coupons or discounts is easy at checkout, website also lets you know coupon discounts when viewing each product. This definitely helps in making good affordable choices. Thx Belk for helping me & my beautiful wife update our wardrobes. Datachip1258.Version: 9.0

Love Belk & Love the Belk App‼️😀👍It is always a pleasure to shop Belk’s. The store is super clean, neat, well laid out and all merchandise is great quality!! I love shopping for bargains and Belk offers fun shopping😄‼️ I also love shopping for specific items desired - and finding sale items not always available at my local Belk. I recently called customer service for help w/ my on-line order - and the customer service rep was knowledgeable, extremely helpful, and was genuinely interested in helping me… and did an exceptionally good job‼️ Belk is my favorite store‼️😀.Version: 28.0.0

Mrs. Darlene@ Greenville NC storeThis an amazing customer service representative, it was extremely busy that Saturday and she had a medical boot on her foot and the people kept coming, she was extremely pleasant and I know she was in an enormous amount of pain. She never complained and was in the best of spirits and I began to ask how she worked like that and found out she has recently lost her husband and was going to a funeral for her brother in law the next day. She deserves a raise and truly needs to be commended for her customer service. I was happy to have her help me!!!!!!!!!!!!! And will look for her when I shop again!!!!.Version: 23.6.0

Belk App ReviewThis app has made shopping so much easier. I love how simple it is to find everything I need. I’ve been able to save so much money through the ability to narrow items down to those that are on clearance, sale, or are a doorbuster. Coupons & Belk bucks can be found on the app and can be applied at checkout to lower the total cost of purchases. The only downfall with the app is that it occasionally freezes & will not refresh. This usually happens after spending a long period of time on the app & turning the phone off and on will usually fix the problem. Overall, I highly recommend getting the Belk app..Version: 27.0.0

Usually have great experience using appI recently started shopping for my niece and nephew for back to school stuff. I had added everything I might buy to my cart, but as I usually do I changed my mind about several items after I had looked at everything. Wanted to remove my least favorites as my total had added up very quickly. However, my app is not letting me remove any of the items I don’t want from the cart, so I cant check out. I have tried multiple times, for the last three days and it still isn’t working. I have 29 items in my cart and can’t keeping shopping because I have the “maximum amount of items”.Version: 8.0

So disappointedI spent 4 hours Monday night ordering my Christmas list for my family with my new credit card. Went to check out and it froze. Finally the site started working but several items were now unavailable. Got all that fixed but it said my total was over $5,000. Went back in and found everything was in lots of up to 10 for each item. Cleared that up and was ready to use my reward card and they wouldn’t take my I and my password. I hit the button for help getting my ID and my password but I needed to know these to get help so I decided to pay through Apple Pay but they said my shipping address was invalid. After 5 tries it took my shipping address but then it said my email address was invalid. I couldn’t deal with it anymore and decided I would go back Tuesday morning. My cart was empty. The 42 things I wanted was all gone!!! I did start all over but they wouldn’t let me use my first time shopping w my card discount! I’m unable to go shopping so I was stuck. I will be really hard up to use the site again!!!.Version: 10.2

Best one!Best shopping app in the world..Version: 19.0.0

Just Too Much!I can safely say I am a Belks Gal hands down. I shop almost on a weekly bases. What I love most (besides their products) is the customer service. I purchased and item (super fast shipping) and when delivered it was wrong ( this doesn’t happen often). I reached out to a representative via email and she told me what was delivered is correct. I must say it didn’t sit well at first so I sent her a photo copy of my order from my phone can you say convenient) . A couple of days later I had an apology, and my order( a matching king pillow sham from precious order on the way). Their ability to correct the situation swiftly won me over. It wasn’t “just too much” to take care of me! #foreverbelks.Version: 14.0

LOVE LOVE LOVEI love BELKS I love their ad I love their customer service I love their products I love their sales I love their rewards I love everything about BELKS! New update, I’m not real happy with their new format. It is harder to navigate and more confusing. The one thing I wish BELKS would do is to put everything in the continuous viewing ability not having to go to one page then to two then to three them to four, and so on that is upsetting and if you look at an item, it starts back at the top and you have to go to see the whole list again they need to change that it’s very aggravating and I get tired of looking so they will lose sales in my opinion but I love BELKS and their sales. I just don’t love their format on their app..Version: 28.0.0

ReviewI love Belks! The app shows me everything! I am caretaker for my 81 year old brother, and am currently taking care of my sister in law/ best friend after major surgery….So I have very little free time. I love to go to Belks when time permits, I always miss using my ten dollar coupon too! But, I really love the app & I don’t like shopping online, but I have done that in the past! Thank you for your store… your products…and your staff. The store associates are always knowledgeable and friendly.! Thank you!.Version: 25.0.0

New CustomerI learned about you when I saw someone just days ago wearing one of your items that I loved! I was excited to sign up & get your new customer discount, but was so disappointed when I filled my cart with the item I saw & a bunch more only to find out at checkout that none of them applied for the discount because they were on clearance. Especially after seeing the cost of shipping as well I had to remove most of the items from my shopping cart. 😞.Version: 4.3

SalespersonA little over a month ago, I passed out in the Waynesville Store. Your salesperson MARTHA at the woman’s wear register was amazing! As I stood in line she asked if I needed a chair and at that point I thought I was ok. I thanked her and said no. When I got up to pay down I went. She was right there. Went and got help and was always attentive. Martha was by angel that day. I appreciate her and never forget her. If you have an Accommodation Program please thank her. She is always a great employee and I hope Bell’s appreciates her as much as I do..Version: 28.0.0

Not real user friendlyI love shopping Belk, but I don’t find that applying reward dollars online is easy. I have to do multiple logins to get to the certificate, then the site requests that the very long number be entered manually, which means I have to log into another device to see the numbers and enter them at checkout. It’s clumsy. If you have Belk dollars, and you’ve logged into your account, why not a link to just apply the credit? I’ve wasted some credits because it’s too much work..Version: 8.0


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