Panera Bread App Support

Panera Bread App User Reviews

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Panera Bread Pros

✓ Almost There...I absolutely love the Rapid Order pickup option. As someone with a short lunch break, I have little time for standing in line then waiting for my order. As someone who hates making phone calls to place orders, the no-human-contact aspect is wonderful! However, I've had several issues with inaccuracies in my orders, and I wish there was a way to send an email about them as well. It seems counterintuitive to create an app for people who obviously dislike placing order phone calls but to require a call to fix issues. To date I've paid for several items I didn't receive, and frankly I'll give up on going to Panera before I start making complaint calls every other order. Later update: I really wish they’d update the app to display the *closest* locations rather than the most frequent. Lunch is a busy time, and sending an order to a restaurant 50 miles away by accident is an expensive mistake I’ve made twice now. My fault, yes, but both times it was because I was in a hurry and the app defaulted to my last order location and I didn’t notice..Gab_InVersion: 4.4.1

✓ Great when it worksThis version is maddening. I haven’t had an order yet (4-5 orders) where I haven’t received an “oops - try again later” message. When I’ve been able to get to the point of food in my cart, there appears to be no way to go back and add an Iran like a beverage. Or when I’m lucky enough to get to the beverage menu, something easy like ice tea is sometimes an option, sometimes not (that part has been an issue with the previous version of the app too). I’m writing this review today because I’ve spent ten minutes in the app trying to check out, but keep getting “oops” messages. Doesn’t matter whether I’m using WiFi or cellular. Very frustrating. When the app works, this process is absolutely genius and I love rapid pickup. I just wish they made sure the update worked first..Matt78908Version: 4.2.2

Panera Bread Cons

✗ Love Panera, quirky app in need of simplifyingI love Panera. I use this app multiple times a week. I do think there are some ways that they could streamline the ordering process, but for the most part, it does what it needs to. I do have 2 issues with the breakfast portion of the app. I often forget that it ends at 11, and I realize it at 10:45. So I go to order delivery or rapid pick up at 10:45, and it’s already no longer available in the app. Even when I try to order online, it tells me breakfast ends at 11... but it’s 10:45. Why can’t I order breakfast? Especially for delivery? This doesn’t make sense to me and is incredibly frustrating! My other issue is with some of the breakfast sandwiches. I can’t order a bacon, egg, and cheese on brioche and pick the option to switch to a bagel. I always have to call in the restaurant after I order to have them change it. After months of doing this, one of the employees finally was kind enough to tell me if I choose the bacon, egg, and cheese on ciabatta then I’ll be able to change it. AND THEY HAVE TO DO THIS TOO! WHY does this process have to be so complicated?!? Bottom line, there are some improvements that could be made. At the end of the day I love Panera and I’m grateful for an app to be able to order it through..AcamilleonVersion: 4.35.1

✗ Terrible updateI don’t know why Panera felt they needed to “improve” their app. The old version worked perfectly and I never had a problem with an order. The first time I used this new version it wouldn’t let me remove the side, no matter how many times I tapped “no side.” The next time I used it, a week later, I customized my order specifying a half salad with no side. I checked it before checking out and it was correct, but on the next screen it showed a whole salad with a side! I had to remove that and start all over. A couple of days later I tried it again, and had a similar problem with my order changing itself. Eventually it was showing correctly, including my request for extra dressing. But when I picked up my order the “extra dressing” was not printed on my receipt, and there wasn’t extra in my bag, so I had to ask for it. I never had any of these problems before, and I used the old app at least 3 times a week - sometimes more..SuzyQ525Version: 4.1.0

Is Panera Bread legit?

✅ Yes. Panera Bread is 100% legit to us. This conclusion was arrived at by running over 1,084,304 Panera Bread user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Panera Bread is 92.1/100.

Is Panera Bread safe?

✅ Yes. Panera Bread is quiet safe to use. This is based on our NLP analysis of over 1,084,304 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for Panera Bread is 95.1/100.

Should I download Panera Bread?

✅ There have been no security reports that makes Panera Bread a dangerous app to use on your smartphone right now.