Hit it Rich! Casino Slots Game App Negative ReviewsZynga Inc.

Hit It Rich! Casino Slots Game Negative Reviews

4.5
4.5759 star

Total 111 Negative Reviews

Hit it Rich! Casino Slots Game App Complaints & User Negative Comments 2023

Hit it Rich! Casino Slots Game app received 111 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hit it Rich! Casino Slots Game? Can you share your negative thoughts about hit it rich! casino slots game?

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Hit it Rich! Casino Slots Game for Negative User Reviews

ScamFvck this game.Version: 1.9.9101

Really Angry Now!!!!!!!!!!!!!!Used to enjoy the game but they don’t really care now - still trying to get my game fixed after several messages back and forth - and guess what Still Not Fixed I am missing the Rich Collections tab. Good luck everybody!!!!!.Version: 1.8.7285

TOTAL CONWhatever you do please please avoid this app at all costs……. completely rigged so you consistently lose and spend to purchase coins Same responses from studio that it’s normal gameplay….. have provided many many examples of how bonuses at lower bets pay 100x stake but as soon as you increase bets the bonuses pay x5-10 stake. Identical spin 3 x in 2 days with last spin of coins and what would the odds of that be on a game that’s supposedly completely random !! VIP service is slow but generally ok although i don’t think they really understand the game and quite frankly I don’t think they really care and customers are made to feel like a complete inconvenience by zynga. Please delete this complete rip off of an app ASAP …...Version: 1.9.7519

Negative Negative Negative•40 m Coins to 15m coins to start ?? • Elvira Bustin Out suddenly goes to 260 to unlock ??? • Suddenly - No Daily Bonus ??? . Beverly Hillbillies simply disappeared ?? All Negative moves without any warning whatsoever??? How does that equate to “ known for it’s Customer Service ???? Annoying sub games at the end of spins - not enticing or clever - just plain annoying ! All pretty poor and does not enhance the Customer Experience _ regardless of what your self implied marketing crap says ????.Version: 1.9.3806

GarbageYour one useless f game site. Joke.Version: 1.9.6684

REALLY???The games are enjoyable HOWEVER the problems indicated previously DO NOT APPEAR TO BE RECTIFIED! BONUS WHEEL - never in my life have I seen so many corrupted spins due to a preset win amount of $5.4 MILLION - gotten on a great percentage of spins. Seldom do the spins go the full circle and beyond. TAKE THE BRAKES OFF AND LET IT GO as other game sites do. I have had a few times (4-5 times) where I had accumulated over 1 BILLION, using conservative betting from 10 to 100M (a few , 10-20 times , I did bet more. Only to lose it all. Recalling that the spins DID NOT YIELD ANY SIGNIFICANT WINS. Real Casinos use “mechanics” to set the reels, no, just a few keystrokes does the same thing. I play for FUN & LATELY THE FUN HAD BECOME FRUSTRATION AND APATHY towards the games. Used to be my #1 game room, but ....... About 1 year ago. My current level is 907, played game for a while. The HYPE ABOUT NEW-IMPROVED- BETTER YGAN BEFORE - is just that! These are games of chance BUT Since the updates, the game has gotten LESS FUN because they claim “BONUS SPIN” appears to have a brake set for smaller amounts to be paid. The spin wheel is RIGGED. Never seen so many wins of $5.4 million as I have in the past year. The payouts are far less than prior times. The advertisements have doubled in time to view and has resulted in smaller payouts. The frequency of wins has diminished means they have tightened things up just like in the REAL CASINOS! I THOUGHT THIS WAS FOR FUN & ENJOYMENT, but leads to FRUSTRATION AND IRRITATION! The LEVELS of proficiency have been reduced with time. Soon expect to see the TOP LEVEL BEING @ 100% and lower levels being reduced to 2-5%! Played with more than several million, playing conservative 10-60 million depending on game, losing the whole thing in just a few spins. No longer that much fun due to shrinking, infrequent payouts AND FAR TOO MANY FREEZES DURING GAME PLAY or STARTS!.Version: 1.9.7739

No payouts! Getting ready to delete!Downloaded this app a while ago. I played it all the time then decided to remove it to spend less time on my phone. A few months ago I decided to try it again because it IS a fun app. However NOW - the games don’t pay. I LOVE the hourly bonuses vs the TWO hour ones. But in the end it’s all the same because now the games don’t pay. I can’t believe I BOUGHT coins and lost them all in 10 mins of play and I wasn’t betting big. I have a feeling I’ll be deleting soon. It’s a money game now vs a fun game. 👎🏼 Not to mention the hourly wheel seems to only land on 32M or 34M. Very rarely do I land on any other amount. I don’t like the updated pet game. I got more respins with the old one. And Quest for the Chest…why does it have to drag on for daaaays? I like the card collecting and the challenges and the Gold games. Everything else is eh! The coin packages are super expensive and not worth it. The bonuses are below par because the bigger you bet the harder it is to get a bonus let alone one that pays. Sorry, but greed is slowly taking over the app and removing all the fun..Version: 1.9.6078

Can’t winUsed to be fun, now can’t seem to win anything at level 179. Delete.Version: 1.9.6837

Not Worth a Response From Support 😢😢After playing Hit it Rich for several years I decided two days ago to respond to the request to link my email. I received a notice that an email would be sent for verification. After five minutes I didn’t receive an email. Only received a prompt to play as a guest or verify my email. Thinking I could continue to play until the email to confirm was sent I select play as a guest which resulted in a new identity. Then the verification email finally came through to my email which I verified. But now I am unable to gain access to my account only the new one. I had finally reached level III after years of playing and purchasing coins to now only being able to access this new account but not my account I had for years. Furthermore I reached out to support who has failed to contact me to let me know if this can be rectified. After years of financially support the company it would seem to me I would be worth at least a response. 😢😢😢😢 😞 😒😒.Version: 1.9.4197

Just read your reviewsThis game is for ages 17+. Why on earth are the games so jeuvenile? For example - the incredibly stupid dog that you have to feed before spinning the wheel!! Why don’t you try to appeal to age appropriate players?.Version: 1.9.9101

Absolute CON!!Won daily race...guess what, no coins given! 143,593,500 coins should’ve been given to my account but I still only have 17,000,000, so no change there. You don’t get an answer when contacting them so very disappointing. Couldn’t be happier with the ‘service’. Game crashes a lot also! Has sooo much potential but not quite there yet!.Version: 1.7.8638

Blacked out - Fails to LoadI use to play this loads and recently got back playing it again then it stopped working and won’t load the game. Making me lose years of experience points. Really disappointed.Version: 1.9.3237

Terrible game.This game is terrible now. Winning Anything is extremely hard. I had been going from having to keep doing the spins for coins every 2 hours just to accumulate enough coins to play for a few minutes with betting little amounts before losing it all. About a week or 2 ago I was winning a huge amount and I went to over 2 billion coins and was betting 2.5-10 million a spin and doing well, but that lasted only a couple days before rapidly going down to nothing and having to wait until I did the extra spins for coins a couple times before betting it all away extremely fast. I like this game because there are a few good slots on here, but it is ridiculous how quickly coins go, and I have bought coins a couple times but it's not worth it to spend real money just to have all the coins gone in a minute. I understand it is designed to be similar to real slot odds..but this is ridiculous. I've spent my last 50 million coins over the last few days with maybe a 1% return on my bets, which clearly doesn't last long and then I'm out of coins again. Poor game..I thought these games are supposed to get people to keep playing, not just keep paying. This is entertainment for me, not a money pit..Version: 1.7.9807

Beginning to be money grabDoesn’t matter what you spend never enough , Payouts use to be good not any more, always asking for more and more money , new one again this week . I find them greedy , greedy, greedy in past couple months . Use to be fun game , not anymore . EXPENSIVE GAME TO PLAY.Version: 1.9.8632

Hit it rich casinoMonths ago I would of said this is the best app ever now it’s the worst. You honestly have to spend real money to get any sort of luck and even then it’s not always. The spin take forever then u rarely get a pay. These guys have become more money hungry and in the end this app won’t exist coz ppl will stop paying out there money. Lots to change to help your loyal players HIR and worst of all when you complain you get no replies. Even when u have paid to get to a certain level it says u will receive a dedicated account Maniger and I’ve never seen one. Over it.Version: 1.8.7790

RiggedThis game wants you to soend money, every month I purchase the monthly game and lately the game won’t let me win I haven’t been up in a month because it wants me to purchase the coins. I’ll just find a new game and I have been playing this one for years..Version: 1.9.7235

Zynga Inc. can't take criticism!‼️😡👎🏼Like I said.. This game is a complete scam And rigged to make you lose and have to spend real money, and that's only the tip of the iceberg.. My main issue is "Zynga Inc." I've done a review in a previous app of yours being "Looney Tunes Dash!" And you deleted my reviews of that and I re wrote them, and now you're doing the same BS to me on this one after I said there was glitches and bugs in the game? Learn how to take constructive criticism then maybe your apps wouldn't have half the reviews comments of people complaining about the game glitching and ripping them off. There's a thought! Grow up, Zynga Inc. and lower your egos, stop writing yourselves fake 5 star reviews and learn how to take some criticism .. 👎🏼 I'm never using another app from this company again they are all the same battery draining scams to get people to spend real money, and full of bugs and Zynga Inc. is too ignorant to listen to constructive criticism their reviewers try and give them. And obviously too lazy to fix the bugs in their apps, they send false messages saying they will fix it a year later the problem still exists.. LAZY! Like I said.. GROW UP, ZYNGA INC.! 👎🏼😡.Version: 1.7.9807

UninstallingI have uninstalled on my kindle and will uninstall on my iPhone after this review. I am so unimpressed with changes that have been made over the last year or so. I’m not even sure how many years ago I downloaded Hit it Rich but I enjoyed it a lot for years. It was great for killing time on work breaks, taking me out of my own head for a while during hospital stays, cabin fever in cold weather, any time I had a few minutes (or longer) of down time. The graphics have always been great and still are. Too many other changes have not improved the Charms gone, bonus wheel ridiculous, “collections” that can’t be completed (no new cards for weeks before the deadline), levels that never advance (I have been on level 464 for at least 3 months). It costs money to play more than 4-5 minutes, even collecting a whole day’s worth of bonuses. I have read (some of) the mountain of negative feedback regarding not-so-great changes made and waited a while to see if any positive changes came about as a result, but no. I think maybe TPTB must only look at numbers and that’s fine. It’s just not fun for me anymore, though; there are too many other, more worthwhile uses for my phone/tablet storage..Version: 1.8.7586

Mr ErolThey are very unprofessional specially vip team all they interesting your buy and they have no support for players if you keep emailing them than they ban you you can’t never ever reach them don’t wasted your time and your money on this game believe me not worth it.Version: 1.9.5820

This game is ridiculousThis game rips you off, and the card packs that you get are so bad. You continue to get cards for collections you have completed which I think is wrong. This game used to be fair but not anymore. So many games just take your money and give nothing or you get useless cards. DONT PLAY THIS GAME...There are sure to be fairer ones out there!!!!.Version: 1.8.8388

The Red White Boom bonus is bogusAfter playing Red White and Boom for hours to reach the Pick an Eagle bonus, all I ever get is the lowest payout. I've played the bonus numerous times with the same result. Very disappointing..Version: 1.9.6301

Terrible bonus payouts and Big wins non existentTerrible free spin bonus payouts if you are lucky to get one. My bet was $60 million and my free spins bonus win was 120,000 milllion! Takes 200 plus spins to win a bonus! Joke!!! Don’t waste your money!!.Version: 1.9.9015

Hit it richGame has been continuously spinning and not stopping until you go out of it. When you go back into it it plays a few pulls and then continuously spins again. Been going on for a couple of days. Miss out on challenges points and losing points on the continuous spinning games. Now it's been over a week and the game still has it constant spinning events. When can this be fixed. Not fun if you lose points on that spin. now the game stops completely before sending the spin down and I have to shut down the game. It stops completely in the middle of play. Now I wasn't getting coins for watching videos and told them. Don't complain to them because right after that for at least a week all I have done is lose. I run my new coins down every time I play. They have the way to help you lose. Guess they want to get rid of problems. Like I said before, complained that I don't get the coins for watching the videos and now when I play I get coins and lose them right away by getting very little wins. A way of punishing you for complaining ? game getting boring. Collect the coins and lose them right away and collect them and lose. . It’s been going on for weeks. Not fun anymore..Version: 1.8.9847

BonusThe new 2 hour bonus is ridiculous and hardly gives any coins. This needs to change or go back to the old bonus system.Version: 1.8.7549

Don’t waste your time or money on this game.Played this game for years, purchased my share of coin packages. Poor payouts, lack of bonuses and hardly no huge wins. DONT PLAY OR SPEND MONEY ON THIS GAME. Customer service is POOR too..Version: 1.9.8379

Since new updateSince your update it’s impossible for a win I’ve gone down 4 levels. I’ve only been getting the lowest payouts. As for the gold pass that’s a joke I get better payouts without it. I can understand the lockdown and more people are use the app but it’s ridiculous.Version: 1.9.2488

Hit it richPayouts are poor, games are ok but unless you want to pay for fake coins not worth the time. I have played this game for years at 5 minutes a day, if that is your cup of tea, please enjoy..Version: 1.9.8575

Bring back the old Hit It Rich!!!!I’ve been an avid player of HIR for 6 years. This is my go to slots but the changes that have been made recently are taking away from the excitement and fun of the game. The slots are extremely tight and that weekly race needs to disappear forever. Also, please don’t bring back the quest for the chest. It’s boring, tedious and just gets in the way of gameplay. You guys can do away with the card collection too because no one hardly ever finishes the whole set. Please bring back the original daily race and charms please! Most of us players did not ask for these new below average changes. Make the game how it used to be. There are still a few good things left about the game like the graphics and slot selection. Those cannot be beat anywhere but the low coins and extra tight slots are ruining the game for your most loyal players. Please consider revamping back to the old HIR. It would be beneficial to Zynga and all of it’s customers!!!.Version: 1.8.9847

This game used to be goodI don’t know what has happened but the game has really disappointed me with recent changes to the game . every 2 hours I can collect hardly anything, charms are gone and they were helpful when low on coins but no replacement for this loss.... reduced watched to earn for those who can !!! I am unable to use this feature for some reason!! A few months ago I could have a lot of fun with the game now it’s becoming a struggle and I’m close to deleting the game... I have spent a fair amount of money to play this game and what a waste! I suggest developers seriously look at improving game for everyone who plays, increase the hourly collections and make them more frequent ie . Instead of 2 hourly collection make it 30mins, increase the watch to earn and make it available for everyone, bring in some features like the charms that can assist with game play and encourage people to play more there is no longer any incentive to continue playing in my opinion. I really did love this game but it’s awful as it is today please fix it ASAP thanks.Version: 1.8.7285

Spinning out of control?Great graphics, a huge choice of slots; The promise of 10 million credits signing through Facebook. Yippee! I broke my golden rule and linked to FB for the deluge of credits. Not a single coil credited. A quick 30 seconds play then deleted and on to the next in a long queue of slots..Version: 1.7.8785

Hit it richHave been playing hit it rich since it started think I’ll delete it the hourly money amount has dropped by so much prizes aren’t worth what they used to be so not reallly keen anymore give it a go for another week.Version: 1.9.8575

Unhappy!I’m pretty fed up spending money to buy coins and you can’t win anything at all no matter how much you spend even on the daily race I bought coins I didn’t win anything I had 2 1/2 minutes remaining for the daily race and the stupid game popped up with some dice and the clock tick the way all my time why I rolled the dice and didn’t win anything there either I want the option to not play the stupid ad on games and alsoEvery time that dog shows up although he’s adorable the clock is still ticking on the daily game so you end up wasting all your time trying to move up looking at either a dog or some dice I don’t want any of those additional “fun games“ added on especially when there’s a time limit on other games that I am attempting to play I stopped buying coins for about a year then I started buying them again and it’s just a waste of money also I’d like to complain that the winner of the weekly race is always somebody that doesn’t have a name it’s not a real person it’s because they don’t want to give out the coins EVERYONE WITH COMPLAINTS NEEDS TO STOP GIVIVG 5 STARS THEN COMPLAINING ABOUT THE GAME IT WOULD BE NICE IF THE RATINGS REFLECTED HOW PEOPLE REALLY RATE THE GAME.Version: 1.9.4622

Hit it RichSomehow I can't sign up friends and they can't join me! Losing bonuses for extra friends is a pest! That's not the only problem. Anyone have an answer for this one? Everything about given and received gifts was altered midweek and for me that’s the last straw. I’m quitting now!!.Version: 1.8.9975

Disappointed!!!I can’t win anything anymore.. I have not been over $400,000 in over 7 months & I bet 2.5 million to maybe get more money & all I do is lose it. This game used to be fun. Not anymore. & the 2 hour bonus’ hardly ever give more than 3.5 million. That’s one spin on a game and we all know were going to lose it.. Then you have to wait another 2 hours. This game does NOT pay out at all. Another thing.. the challenges. I’m on level 530. Why am I winning under 1 million on my challenges? Shouldn’t I be winning a lot more?? It’s not even worth playing them. I lose all my money before I can even finish the challenges. I’m ready to stop playing. So sick of being excited I have maybe 50 million and then losing it in under 3 mins because the game doesn’t pay out. EVER!!!! I would NEVER EVER spend real money on this game because I know I’d lose it without even getting a bonus. So disappointing. Used to be fun! Trying new casino games!.Version: 1.7.9807

Hit it richNeeds higher daily bonus.Version: 1.2.5055

Not fun anymoreI used to enjoy the game however now not so much. Thee spin wheel very rarely gives good payouts, the games themselves the payout rate is horrendous, there is no reason I should go from 1 billion to almost zero betting 10,000 a spin and not have the machines hit any substantial payouts. On the rare occasion when I would purchase coins still betting low I would never hit anything worth while so either I would stop playing or have to purchase more coins which I will not do. The free bonus games that friends send used to be worth it but now I find more and more they also pay out less. The dog thing is cute but it takes forever for him to come out some times that I’m out of money and he has not come out once. It used to be fun but now I find a few spins your broke and then it takes a forever to build up enough money through daily spins to be able to play again. The only way to really be able to amass allot of money is to spend allot of money to bet really high..Version: 1.9.4954

Odds are terribleAfter the last couple of updates the odds of winning are almost non-existent not had 1 bonus on any game for at least a couple of weeks. I’ve dropped down 6 divisions from 200% to 20% also. An otherwise well executed slot game ruined by greed.. more chance of winning the lottery!.Version: 1.9.2488

Power UpGet rid of it!.Version: 1.9.7739

Cool slotsBetter if there were more coins available each time.Version: 1.5.6298

What is happening?Iv been playing on all platforms and games from last week I won 35 billion in voltage game it all disappeared an my stone went from ruby to start all over again. On my games I’m on levels 360+ GOTS 1700+ wozs an 600+ in hit rich this mistake has took me from top in division to ready to get demoted over all games I spend regular but until this is sorted il be safely looking a new game to play.Version: 1.9.3806

ReviewsYour still writing your own reviews , no wonder it’s still going you trap people into thinking that the payouts are good then SNAP you’ve spent a lot of money for terrible returns . I won’t be playing on this game ever again..Version: 1.9.1849

FairPlay? This game is not.Have been playing this game for years and it used to be fair and I could play for a couple of hours. Recently, it’s been so stingy. If you are lucky enough to get a bonus the payout is less than a big win. It’s time to find another platform with fair play involved..Version: 1.9.8084

Rubbish gameFirst & only purchase of $15 & couldn’t get a free game or bonus. TOO Much Rubbish continually coming up on the screen when playing doesn’t allow you to enjoy games. Far better sites around..Version: 1.9.2488

The whole app? Will not load friends and it won't give the free bonus. What's the go????Please fix.Version: 1.3.5270

Too many bad changesI won’t get into all the changes that I know a lot of players like myself dislike *cough Coin Boss cough*… But I will say I absolutely fricking hate that you changed the pet and the way it works. Just today I fed the little bugger “I had been saving treats for a couple days” bet through about 5 billion coins at bets between 2 and 40 million on different slots and Not One Single Time, did my pet show up to spin the reels.. utter disappointment in that. A lot of us that do have to spend a few bucks here and there just to make it through your missions I’m sure are just as disappointed as I am. Don’t get me wrong I love Hit It Rich slots but I feel you need to listen more to the negative feed back you’ve been getting from so many. It’s not as fun as it once was, but it has quite a few slots we love to play. Thanks for all the good stuff you have created for our outlet..Version: 1.9.6078

This app bills you randomlyTwice I’ve gotten fraudulent charges from this app. The first time Apple reimbursed me but not the second time. Stole $30 from me..Version: 1.9.5353

Agree with everyone in all aspects!Everyone is right, never win big and when I feed the dog all my bones I still never see him come out, spinning the wheel with bonuses never seems to win. Always land on 6and under! Games are beginning to get frustrating when you never win. Long time player of almost 6+ years. You are taking the good games out, where is freaki teaki and FarmVille?!.Version: 1.9.6684

Bonus,Every so often you have special bonuses called sip,hip,hooray. Every time I click on to receive the bonus, I’m advised that I’m not eligible to receive the bonus. If this is how you want to treat people who play your games, then I can safely tell you, I’m not going to play anymore.Version: 1.9.7025

Hit it RichA zynga game. Attempt to watch again, I'll try hard. I've deleted often..Version: 1.7.9250

ReviewHow can you play a game when you get advertisements for something disrupts game and you do not get a reply for emails sent and the payouts at times are far and few plus some are low this week I played over 100 billion and lost them absolutely ridiculous and as I have previously stated fixed.Version: 1.9.8632

Time to delete your appI have been playing on this app for a long time but I think it is now time to delete your app as it is no longer any fun. I have spent a lot of money and I have only had a couple of times where I actually won anything substantial. I may as well take my money and go to the casino as i at least have the chance of getting some of my money back..Version: 1.9.8632

Don’t play this game!This game is highly addictive and will drain not only your coin balance once it’s up but your real balance too. The game has really bad in game bonus’ and keeping hold of your coins is like holding on to water in the palm of your hand. To be fair the customer service is good and for that I’m giving this game a star but if you seriously want to waste a ton of money on a game? Go play real slots as you have a better chance of winning actual money for the amount of money you will spend playing this game!.Version: 1.9.3237

Don’t do itWhat ever you do don’t start playing this awful game it’s run by the greediest money grabbing company ever it’s practically impossible to level up to the tier levels where you might possibly get a decent spin I have played for years paid to play and never had anything that lasted more than two three days they will steal your hard earned money and make you wish you never found this game.Version: 1.9.7025

Eh, I guess I’ll say I’m on the fence with this gameFirst of all, I am extremely frustrated with the fact that is takes about 1000+ years to reach the next level up. Considering you have to climb like 5 levels to unlock the next game, Yes “game” meaning ONE. It’s like, you’ll be super generous and entertaining one minute then next minute BAM, you suddenly have no money NOR given any options to watch a video or something to earn some extra coins to keep playing. Which is fine when you run out of money, it’s the nature of the gams. You'll get the bonus, eventually, but in the meantime, I’ll be elsewhere. However, one thing I will admit I enjoyed is the promotion that is occasionally given, offering, limited time only, full access to play all the slots regardless of the level you are on. That was super fun cause your beginning slots are super boring and plain. Which then brings me to when you offered 10 million to log onto Facebook, just to actually lose 10 million you had before hand and then you’re forced to restart because they set up to fail. I wouldn’t even consider buying anything from you guys, if this is the way you intended on being in the first place. So yeah, this casino app, isn’t all that..Version: 1.8.7285

DisappointingI don’t know how you expect a player to get 5 bonus in a challenge ina game when won’t give them even one 🤨.Version: 1.9.6837

BonusWe have a wheel with various numbers on it, every 2 hrs you spin the wheel, you would think that over a couple of weeks or so you would land on a a prize larger than 1.7million, absolutely useless, what a joke..Version: 1.7.9285

ReviewSince taking charms away game has lost its spark fewer bonuses and low bonuses very unhappy with bonus wheel when I had it first time decent bonus no’s on wheel now they are really low amounts it’s impossible to play and enjoy the game . The weekly race is hopeless when you are put up against high rollers I have played for seven years but am seriously thinking of not playing anymore you have just made it so hard 🤔🤔.Version: 1.8.7790

Too many new additions instead of basic slots and the only winner is the company running this game.People complain about this game even on your most favourable reviews, it keeps getting harder and harder to win anything with all the new silly changes and ridiculous new additions added to the regular basic game. Except I ‘bet’ the company is making a fortune and really don’t care about the people playing the game who want a reasonable fair chance to win something and just have some fun. Get a conscience and stop your greed..Version: 1.9.8632

RubbishAnother ripoff slot game, all they want is your money. And that’s cool if you are actually honest about it, but for God’s sake zynga, relax the odds and difficulty level, I am never giving you a cent, what a messy and stoopid interface also, WAAAAY too many adds and pop ups, it’s like a disco on steroids, hate it!!!!!.Version: 1.7.8785

GameNot bad. Good game to play but unfortunately you get your free chips and they are gone in 60 seconds. Could do with being able to play long and win a little more. Just saying..Version: 1.9.4520

Avoid like the plaguePlease do not download this game. The game developers have a plan you see, they initially give wins n bonuses and level you up and then offer to ‘get you over the line’ by purchasing a coin pack. This then leads to you spending a small fortune on this silly game which you cannot win on!!!!! When you stop purchasing or self exclude (which i did) you (shock horror) find yourself demoted and the game becomes totally pointless. Dont start playing in the first place and save yourself the pain. Goodbye Zynga, what a corrupt company.Version: 1.9.7519

Used to be goodGame used to be good. Now it’s nearly impossible to hit bonuses or collect any big wins. Changing the dog to earn respins was a huge mistake. Makes it that much more difficult for any kind of long term play..Version: 1.9.6577

Cheap gameThey’ll let you buy $10 worth of coins then you go dry. Let’s be clear here, I buy coins you make me win. This game is garbage.Version: 1.9.7601

GamesThe games are great. But unfortunately I usually only get to play for less than five minutes and my money is gone. This is very frustrating as I have played this game for years. Oh well it will come a time when I stop enjoying playing it..Version: 1.9.2036

Not getting the points I shouldI’m at seven days,but not getting all the points that I should be. No gain here..Version: 1.9.6494

UnhappyI don’t really want to give it any stars but can’t even give 1/2 so have to give one 😩.Not happy had to change to new games and does not have blinking bells and Willy Wonka and the chocolate factory. All different and don’t like the format. Unhappy customer wanted to stay the same format. Don’t like it at all😩😢 Poor game no fun.Version: 1.8.8127

Set up to loseI’ve been playing this for a few years and it took me a while to see how this system is set up to get you to buy coins. In the last 2 years the amount of changes the game has made keeps you stuck and therefore tricks you into buying coins to play. The race used to be daily. Which meant coins at the end of 24 hours. Now it’s weekly therefore, keeping you stuck in a weekly race mentality vs a daily one. A weekly one tricks you into thinking you have time to win the race therefore you buy coins. Then there’s the hourly wheel. You get to spin this wheel every hour to earn coins. It lands on the same least amount of coins every hour. I have yet to see my wheel land on anything higher than 52 now that I moved up to Black Diamond. It used to always land on 26 when I was Emerald. These machines are set up just like real slots. You don’t win. My advice - play for fun. Do not get caught up in the races. You will find yourself spending money and getting nothing in return..Version: 1.9.6684

Fun gameThis is a fun game and can keep you amused sometimes you win sometimes you lose the challenges aren’t Great as you have to spend too many coins to complete but all in all fun I wouldn’t recommend spending money on coins just enjoy it for What it is a fun game when you have lots of coins not so much fun when you’ve run out and try and build them up.Version: 1.9.2650

Previously happy playerThis used to be my favorite game and the first one I would every chance I had to play a game and even would sneak some spins when I didn’t really have the time but over the last few months the changes that Zynga has made to Hit It Rich have been horrible and honestly I don’t even care to play it everyday anymore because it has become more of a downer rather than putting a smile on my face. The challenges have become almost impossible, the bonuses are almost nonexistent, the games that really did well have been removed (madmen & a few others), wins used to at least get close to the bet amount and now if you ever even win it’s nowhere close to your bet amount so you lose everything vey quickly. Please make your game fun again. Adding to this review to say wow since writing the original review everything about the game has gotten much worse so I would tell anyone thinking about writing an honest review you will only make your experience worse if you write it..Version: 1.9.4954

What happened?This game use to be great and enjoyable as you could win and build up. Now if you start winning and competing you always seem to fall just short enough you lose everything which leads you to make a purchase. Fine everything costs something but at a certain point when there are so many complaints about this game being fair you claim it’s just like the algorithms at a real casino it’s the exact same, well real casino give money back you just take. We obviously want to play to waste some time and not go to the casino. I recently sent you an email stating I liked your game have spent money would love for you to show some love back with some coins to try and build back up. Instead of just being a good company I get told to go to your Facebook or wait every hour to get them. Are you kidding me? Where is the respect or appreciation for your longtime customers? I asked to speak with a supervisor or someone higher up and was blown off like what was I going to do about it. Hopefully someone in your employment actually reads these and gets back to me in a timely manner as I will be looking into submit a claim with the BBB on the fairness of what this game claims to be..Version: 1.8.9847

Terrible customer serviceI have played this game for years, even with all the problems. I have been emailing with customer service for 2 days because they have ripped me off again. I received over 6 billion on my daily free spins, which hardly ever happens and I took screenshots of the win, the money in my bank and when the money disappeared. The reason I did this is because it has happened to me in the past and customer service said they couldn’t do anything because I didn’t have screenshots (why in the heck you would take screenshots of your game playing to assure they don’t rip you off is beyond me). Now, even with the screenshots, they actually have the nerve to tell me that they don’t show I played that game and are refusing to give me the money I won. I have spent a lot of money for coin packages and they treat you like this. Please, go with a different slot game and just save yourself the aggravation. This used to be a decent app but they have gotten extremely greedy and the games do not pay out like they used to. I am definitely going to look for a new game to play and will be deleting this app..Version: 1.9.8255

AwfulHate it..Version: 1.7.7737

Money grabbingI used to really enjoy this game , however it’s all about trying to get money out of you now, the relentless times of pop ups for coins for sale is ridiculous, and I think it’s just as bad as gambling , shame on you Zynga!! I won’t be playing none of your games.Version: 1.9.2998

Worst game ever 1 win in 50 spinsWill not play this game again.Version: 1.9.9101

The Odds StackedHaving recorded 100’s of free spins I have found I have a 62% chance of it landing on the 2 lowest amounts. If the wheel was random this should be 12.5%. If you are going to fix the odds try not to be too greedy. Three of the higher amounts I have yet to land on (ridiculous) try to be a little fairer. Surely it does not cost more to play a few seconds longer. Also it gives your players more time to look at adverts.Version: 1.9.3119

Money grabThis game use to be fun but now all they want is to make players buy buy buy.Version: 1.9.7601

Used to be a good gameI have been playing over 5 years and loved this game. The new challenges are impossible to win and have ruined the game. I will most likely delete it soon.Version: 1.9.7519

The gamesI love to play your games but to hard to get coins.Version: 1.9.6577

App not workingApp was working fine and then started to play up 3 days after downloading..Version: 1.2.5055

Started off goodGets you sucked in when you first start playing. You enjoy so you buy coins. Expensive coins only to get Nothing in return. At one time I had 30Billion credits played it down to zero with ONE set of free games in there. Verrrrrry disappointing.Version: 1.8.8388

Stupid!I watched the free videos to get free coins 4 times and not once have received 30,000 coins. 120,000 I should be getting all up.! 20mins later : still haven't received it. False advertising! Don't bother downloading! You'll waste your time..Version: 1.6.7152

ReviewWhat’s happened to this game site, it was great to play once especially my favorite Elvis, but not now, its just all losses every time. I certainly will not be wasting my iTunes money on this glitchy site..Version: 1.8.9125

Hit it richLucky charms were almost full, but has stopped growing with game plays. Bit disappointed with that. Also ad coins are not coming through when they should any more. Game is updated too..Version: 1.5.6223

Not fun anymoreFor challenges you have to play VIP games with a bet of 50,000 minimum. How can you complete challenges when bonus spin gives you less than that..Version: 1.9.7829

Not enough coinsI play actual casino games that I win more than I do on this one.Version: 1.9.6939

Hit it richWorst game ever. You will only win if you spend a lot, and I mean a lot of dollars. The fun of just playing with the occasional win has been taken away..Version: 1.9.6684

Good varietyOk game.Version: 1.8.7790

RiggedI totally agree with other players you bet big and it pays garbage..Version: 1.9.3237

Never win always takesCollect bones and help out get more coins.. not truth you take little every day to build enough play then just sucks ..dog never came out once. So much having. So many bones. Games don’t pay. Guess it’s back keep playing jackpot world.let the site prove me wrong.Version: 1.9.6577

Another Unhappy playerI’ve been playing this game for years to try to level up, I still haven’t unlocked all the game let alone have credits from one session to the next some how I win enough to bet higher then start losing quickly. I bought plenty of credits and still would lose continuously , you don’t get much for your money anyway and if you do win somehow the games will not give you a bonus for days and I mean that literally. I went 3 days collecting credits and trying the same game several times a day and still could not get a bonus. So it’s not worth buying credits played you may win to play for a lil while but next few time a you play you will lose continuously. And no matter how many friends you have to send you coins and spins you can’t collect them all, they expire and your stuck deleting the one that have expired. Will it be buying anymore credits... may as well save it for a real slots app that pays and matches what I buy in real money!.Version: 1.9.3429

This game use to be the bestI’ve been playing for a few years and with each update, bonuses are smaller and encouragement to spend big $ increases. I was very loyal to this game but unless Zynga listens to their players about this, I’ll be deleting. You can save your credits for days, only to lose them in less than a minute. Games like Club Vegas have it right. HIR needs to be more interactive to keep up..Version: 1.8.7427

Should be more honestThis is definitely a pay to play site they let you play till you start to really like game then shut you down now it all pay if you want more than a couple minutes of play. They were taken over by a new company and got worse.Version: 1.9.8807

Ramirez,the only one that can be highlander!The only problem I had is the actions are quite a bit lagging, and the play was just meager as the bonus are small and far between,not a big deal if the bonus during the hour was larger to compensate for the low payouts and large package prices are unreasonable. Why are there no outside earnings for credits like downloads or marketing adds for credits ? I’m overall amazed at how slow the play is and the game lag is not really a seller to me I really don’t want to use the app any longer I feel like it was an extreme and sufferable experience! Great graphics and a very well done waste of development and a good way for engineering and support to consume development funds ! Needs a long term of sand box tuning to be able to be more fun than others that are older and looser to play . Irregularities in the bet and spin buttons ( max bet is barely operable!) lower the betting rate and expand the play payouts and bonus values to make a more pleasurable experience for the game you have in mind of ovreall cost to development and research the playing fundamentals to USABLE gain via field research in field trial at sand box or beta test office for logistics and a greater benefit for downloading top game ability but needs a lot of work to be as good the graphics are! Overall a thumbs down and -5 on 1-10 scale.Version: 1.7.9202

Cheaters and liarsDO NOT purchase the Rich Pass. I purchased it at the beginning of October in good faith, played all the way to the last piggy payout and was shown I would receive over 72,000,000,000. When I got on yesterday to play a bit that final payout amount had been reduced to under 10,000,000,000 with no explanation. When I emailed about it, I was told that there was a bug and that it had been fixed so that going forward anyone who got to the end would get the “proper” lower payout. I emailed again pointing out that I HAD already reached the end and earned the higher amount as promised and was brushed off. These people will get no more of my money ever, not on this game or any other. They are liars and cheaters. Be warned. Update - another brushoff. I have deleted the app and am moving on with apps where they don’t cheat you out of what you have rightfully paid for and earned. Buhbye Haha yet another update - zynga responded and recommended that I contact support. That is what I did and they did nothing but make excuses. I have deleted and am no longer wasting my time or money on their cheating games. Leave me alone!!.Version: 1.9.3119

No fun any moreYou have taken the fun out of playing the games , impossible to win I refuse to buy coins to play with . Games don’t pay out if you win a large amount and keep playing it’s gone in no time ! Games just delete your coins ! DONT BUY COINS THAT IS ALL THEY WANT YOU TO DO !!!!!.Version: 1.9.7235

Are we seen as stupid ?You are loyal to this games company for years and play daily yet NEVER WON A SINGLE RAFFLE GAME, plus they sneak fake players into the game to not let you stay in the higher tiers of the game in my opinion as you suddenly get players overtaking you in the last day that never existed on the first day, so all in all I’m pretty unimpressed now and sadly I have spent way less as the enjoyment factor on updates does not work in your favour, wake up guys as you win “ nothing “ but algorithm points and as such you need to be less greedy and more appreciative of those who have fed your families and lifestyles for years !.Version: 1.9.7025

What a scam!Repeatedly lose 400milliom coins for no bigger than 25 million pay at a 1 million bet. Continuous one way journey to zero each time I pity people who pay real money for this. Game is manipulated with no guaranteed return as exists in real machines. In the real world you can occasionally come out in front. Not possible at the percentages that this site pays. Entertainment only. Lol if just pouring money into them is entertaining..Version: 1.9.5555

Fun with issues and No Customer Service400 spins and not one bonus spin. That is why I will NEVER make a purchase in this app. 200 spins and not one bonus spin or big win. Red White and Boom locks up app which then has to reopen. Getting to where I don’t even want to play. 120 spins and not one bonus spin. That's again why this is not fun and why I haven't been playing/betting as much. Do not waste real money buying coins/tokens. Just play with free ones and then move on to some other casino game. Non win spins are getting higher. 200 spins and not one bonus spin. That's why this game is not fun. Playing this used to be fun. Minimum bet amount is way too high. Level up progress is no longer visible and there is no customer service to answer questions. Would love to understand the Daily Race winning amounts and why the game wants you to connect to FB in order to use certain Charms. Have been stuck at the exact same place on my level for months and there is NO customer service or support..Version: 1.9.6939

Hit it RichWhy rate this game if nobody acts on the comments. I still stand by this rating:- Why has this game remained so hard. It's meant to be a bit of fun, but I have lost 2,000,000,000 tokens and keep losing as I try and rebuild. Jackpots? No way! I can play 35-40 spins with minimal wins. No more than 10% of the bet. Pathetic!!!!! This game used to be fun. Now in the past 3 days after a couple of years playing, I have lost 600,000,000 with hardly any jackpots, or decent payouts. This has become a rip off. Any comment? 1July 2017 and the game gets less enjoyable. 260m to 0 in one day with such pathetic returns. And still it remains unfriendly. This isn't supporting some casino, it's meant to be a bit of fun. Amazing though that there has been no response to my review. You still haven't responded. I have continued in the hope you would get your act together, but NO! I have not had a win that matters for 3 weeks? Seriously?.Version: 1.7.7637

Horrible customer serviceI’ve been playing and earning cards for a month. I just completed a set where I won over $1 billion. I played one $10 million spin on the very next game and my entire balance disappeared. They’re trying to tell me I collected the bonus almost a month ago and there’s nothing wrong on their end because they have “thoroughly checked the logs”. Clearly not since I won the bonus two days ago. They’re response on here is to contact them for support. I DID that and both times they insisted that I had won the bonus a MONTH before. Anyone who plays the game regularly knows how the card game works. You collect cards constantly. I played for hours every single day and they’re trying to say I finished that group a month before but haven’t been able to finish any other set since then? Seriously? I know exactly which ones I had finished and which ones needed just a a couple of cards. They’re trying to say the glitch was the notification that I had just finished the set. NO, THE GLITCH WAS THE GAME STEALING MY BONUS MONEY! Then they act like I’m lying. It’s absolutely infuriating. Worst customer service ever! I would’ve given them ZERO stars if I could..Version: 1.9.4402

No SupportI posted this review in February, and I am still waiting for Support to contact me. I have lost count of how many emails I have sent. It seems they make offers to players with no intention of honoring it. I give this game a minus 10. It gives no Support to their players. Why won’t Support answer my emails. I was given an took up a exclusive offer while playing. But low and behold it only pays a pittance of what the offer said. Now they won’t reply to my emails. I have a screenshot of the offer but no way of emailing it to them. I have repeatedly sent emails to Support but I cannot get a reply. I also contacted iTunes and was advised they cannot help as it is up to the developer of the game, but I do pay iTunes and they don’t give a stuff either. Attention Developer It is no use sending an email to Support. They never reply. Would appreciate if you could send me an email address to send direct not thru the Support contact. Thank you Jan When am I going to get a reply from Support. This has been going on since February. I am not Happy but Zynga don’t care about their players. All they want to do is rip them off..Version: 1.9.4304

Updating app ruined progressAfter the last upgrade my progress and weekly status has stopped. Very disappointed after many years and money spent..Version: 1.9.6939

Support is terrible…It has been going on 2 months since 8 billion of my coins just disappeared with out game play, and have had no help to get them returned, even supplied screen shots to show the issue, with no help….Version: 1.9.7025

FixLoved it at first. But each time I spin now it won't stop like its frozen please fix.Version: 1.4.5321

Bad customer serviceTakes forever to get a response. I have requested my free bonus credits based on my purchases 4times plus 2phone calls and no response. They keep extending the tv card game because no one can get any cards to complete a set unless you spend tons of money.....Big scam!.Version: 1.9.6301

Another RIP OffDon’t waste your time. The qualifying bet for the Mystery Gift, Big Slice and Jackpots is ridiculously high and as soon as you increase your bet, you stop winning just to try and make you buy more credits. I’ll probably get a reply saying that it is a game of luck, funny how my luck always runs out when I bet more. 🤔.Version: 1.7.9285

Wheel spinWhat a disappointment used to be my favourite game and can’t really afford to buy was happy with bonus from wheel,spin but this morning I feed that dog 3 biscuits and my wheel spin was 1.6 Won’t be recommending this game any longer.Version: 1.9.8575

Poor Game Play customer supportThis game should be called Zero. Zero Win’s. , Zero New Card’s , Zero Fun and Zero help from customer support or Vip Rep they call it. Don’t waste your time here. I will probably get even less wins if thats possible after this review. All they want is your $$$$$ so find another game People.Version: 1.9.6301

FrustratingI play many slot apps. And this one frustrates me soooooo much. I love the games themselves, once you reach being able to play them that is!!! Your step system in “earning” play in games is ridiculous! You make it so hard to earn playing them to begin with. Now, you give away coins for watching videos. It used to be worth watching the videos for the free $3M in coins. But now you cut that in half to a measly $1.5M in coins. I will be the first to admit that I have made choices to purchase items advertised in the videos, even ones advertised in other apps that I play. But most of the videos are mindless repeats of items or apps. I’m over it! I won’t even waste my time for the coins anymore. But that also means I’m not buying coins, or viewing your advertisements! My other apps do not do any of this stuff! Sad. Because you do have great graphics and good games..Version: 1.8.7427

Too Many ChangesI’ve been playing Hit It Rich for a couple of years and have spent more on coin pkgs than I should have. Recently I noticed that my Elite points weren’t adding up, I went to support, sent screen shots and they told me that you are only allowed 300 spins to earn Elite points and you have a 15-18 hr wait before they add up again. I purchased coin pkg on Gold Rush which stated I would get 500 elite points, I never rec’d them and was told it was because I had earned spinning points already? Seriously!?!? I used to love this game but now I’ve decided to remove the app and play something else. Very disappointed in how they are treating faithful, long term players. Literally, the responses to my inquires made no sense and very disappointing thus making it very easy to put down the game. Thanks for the memories..Version: 1.9.7739

New playerYour payouts are simply atrocious. I believe you should close down. To win a bonus round after losing soo much and you pay back with a skimpy value if 3 spins is outrageous Disappointing.Version: 1.9.5820


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