My Opal - Opal Card App Negative Reviews

My Opal - Opal Card App App Complaints & User Negative Comments 2024

My Opal - Opal Card App app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using My Opal - Opal Card App? Can you share your negative thoughts about my opal - opal card app?

My Opal - Opal Card App for Negative User Reviews

✓ Has Room for more improvementsNeeds to have option to top up and be able to use actual app to tap on and tap off without using the card. Background picture should changeable. Balance update should happen at the time of tap on or tap off and not 20 after that happened. Needs option to rename cards..Pavel6066Version: 1.4.10

✓ Opal App. etcThis App. is ok! But can have issues with it, in regards to changing your password for security reasons & also their can be issue with toping up ⬆️ your Opal card? 🤦🏻‍♂️ Because at one time 🕰️ of the year, I don’t recall what year it was??, the government transport system sent me a refund/return of $10 which I had previously put in as a deposit 💵 or top up ! 😕🥺🤦🏻‍♂️ Seriously! I then had to go and manually do a top up on the Opal-card @ a 7/11 service station! 🤔🤦🏻‍♂️.Jimmaki007Version: 1.4.13

✓ Constantly logging me outIt's a great app... But it continues to log me out. I thought this was resolved in a previous update. Is there something wrong with the inclusion of the widget? Resolving this would be great..SphynxxxxVersion: 1.4.10

✓ Could be greatThe watch app/main app never seems to update or refresh in the background regularly so is always displaying over 24 hour old data. Other apps seem to do this perfectly, if this was fixed a notification of travel reward would be handy and the glance would actually become useable..TmzahdVersion: 1.4.10

✓ The most useless appThought it can top up my card. Only found out this app tells you how much you spent and that's it. Nothing else.Grapefruit AngieVersion: 1.4.4

✓ The developers have abandoned this appIt crashes every time I try to open it as of Jan 2021. They’ve not updated it in two years. It’s a shame, it’s a much better app than the NSW Transport App. I liked that I could view my spend over the last 6+ years with month by month breakdown..SydneysaysVersion: 1.4.13

✓ Perfect if it worked with NFCThis is great for what it is. Would have scored 5 stars if the App could use the NFC in my phone as a card alternative. Next version? Being able to swipe quickly between my account's different cards is great. Travelling as a family, it would be perfect if one of the parents could scan on for everybody with this method rather than fumbling with 4+ cards. Using my business card for work trips would be simpler also rather than having to carry multiple cards. Surely it would be cheaper for the operator also to implement this than having to send out actual cards..Mule78Version: 1.3.2

✓ App Won’t WorkPurchased an Opal card that is registered to me. App will not let me get past the first screen asking for card number and pin. Keeps saying invalid, but info is valid. I have since downloaded another app that works, but frustrating because I paid for this one and Apple has not refunded my money..Nicole111111111111Version: 1.4.13

✓ Pretty goodSmooth operation so far, would suggest in future updates: - allow plain background choices - use a swipe motion to access next screen for trip calculations or for retailers etc Overall nice app thanks.Molotov15Version: 1.4.10

✓ HypeDropped an exchange student of at the airport and was charged a $32 just to go through the gates. Who has this kind of money trying to help someone out. They need another system for people just helping to drop someones luggage of. This is so not right, they must catch a lot of people out this way. Not happy.Jenni_RobVersion: 1.4.13

✓ Sometimes can't load the trips wellSometimes this app can load all the information and have wrong feed back of my opal card trips. Hope developers could fix this.ArielpuppyVersion: 1.4.10

✓ Missing some critical elements1. Still shows lost / cancelled cards, though balance has been transferred to a new card. 2. Does not display card numbers. 3. No option to block / cancel cards immediately if a card is lost / stolen, without having to login through the website..ShfhfjjfjfVersion: 1.4.13

✓ No difference to other free appsIt is okay. But doesn't allow you to view previous transactions, at least not for previous weeks. Cannot customise front page. I thought it might has the timetables combine together since it cost u $1.49, but...nothing is there. Overall, I don't think it matches its price yet. Hopefully we can see more improvements..JJJJ926Version: 1.4.10

✓ UhhMaybe it's me, maybe I just don't know how to use the app, but it seems the only purpose of this app is to see the activity of your card.... which makes me question why I had to pay for it. The other opal app I have allows me to plan my trip and reload my card etc.... and that app was free. I can't deny the app looks gorgeous just as they said it was..CallmeGScottVersion: 1.4.10

✓ Central ?The Opal fare calculator does not work. Central station not found? Bugger!.JeunnieVersion: 1.4.10

My Opal - Opal Card App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact My Opal - Opal Card App.