BMW Driver's Guide App Negative ReviewsBMW

BMW Driver's Guide Negative Reviews

4.7
4.74013 star

Total 36 Negative Reviews

BMW Driver's Guide App Complaints & User Negative Comments 2023

BMW Driver's Guide app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using BMW Driver's Guide? Can you share your negative thoughts about bmw driver's guide?

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BMW Driver's Guide for Negative User Reviews

JunkLiterally nothing works on this app. Every page is blank..Version: 2.2.2

Videos without soundDecent, searchable PDF of manual. The only useful thing this app has to offer is the option to use videos to further explain features. Videos however do not contain any audio which makes them useless.Version: 2.3.8

Can not login!!The App asks for your ConnectedDrive login details but the login does not work. I tested the login online - it is correct..Version: 2.2.5

Doesn’t work all the timeFound out they charge for the app and doesn’t work all the time. The app gets confused and it says not available or try again. Couldn’t find where I park my car. I used the app and didn’t take me to the location..Version: 2.6.1

Worst AppThis is one of the worst apps I have come across. I have been trying to log into it for months and can’t get past having an error code every time. They keep putting out updates, apparently, to deal with the issue. I had the previous driver’s manual app for the i3 that worked fine until this thing came along. If they can’t get the app to work, it doesn’t inspire confidence in their vehicles..Version: 2.5.0

False informationThere’s wrong information provided in the drivers guide. I emailed BMW telling them it’s wrong. They told me there’s nothing wrong 😐 I sent them email and ask to either fix my car, or update the owners guide since my car doesnt function the way it says in the guide. They denied on updating the guide to match with how the car works 🤦🏻 For new BMW, 0 in headlight setting no longer means light off, it is “auto”.Version: 2.4.1

A mediocre app just became completely uselessHaving the car manual at your fingertips can be useful. However, it lacked decent navigation and search capabilities. The latest update made it completely unusable. Does not accept the login credentials and keeps asking to create a new account or reset password.... when they work just fine to login to the connected drive services..Version: 2.2.0

Needs Navigation improvementThe app needs to have an option to search Google maps for example. Can’t search destinations. Or to ad an option through google maps to send to cars navigation. Otherwise a 5* app. Fix this BMW.Version: 2.0.8

Total garbageThis was great and incredibly useful before they just decided to remove my car models manual for no reason. If it’s already there, why the he ll would you delete it?! Bmw is literally the worst designed and managed business I have ever had the absolute displeasure of experiencing. In every way. Who ever is in charge of car development is the stupidest person alive..Version: 2.3.7

New appThere’s no place to adjust miles to kms.Version: 2.4.1

App is good but constantly asking to sign in and read terms and conditionsApp is good but constantly asking to sign in and read terms and conditions. It’s only a car manual mostly. Why so much security. :(.Version: 2.4.12

IPhone calendarI downloaded your new app and lost my ability to see my personal/work calendar. Went through all the steps. Shut my cell off, turned it back on Checked my setting for my calendar in my iPhone Deleted the new My BMW Connect Drive app and reinstalled it. Checked my manage device in the car. The new app I believe caused me to lose one of my most used features. This is my second 7 Series, just ordered my wife a 2022 M440i xdrive and early next year I’m due for my 3rd 7 series. Not impressed..Version: 2.4.4

Stopped workingWas very useful until it stopped working. Won’t accept my log-in or a password reset. Why is an online manual so difficult to access? My X5 is awesome and I just want to learn a little more about some features. But I shouldn’t be surprised since the BMW Connected app has never worked properly either..Version: 2.2.0

L’application Mon BMWL’application est à corriger celle ci marche pas.Version: 2.4.10

Very disappointing app overallSearch features don’t bring back appropriate results, app is poorly designed. Did the developers even try with this or just piggyback off of someone else’s app? I’m shocked BMW let this trash hit the App Store..Version: 2.4.4

Localization setting is WRONG!After latest update, the new feature -bmw connected login screen-works only English. I also tried to login after change my system language to English, It always fails. Why do you need login feature to read my car’s manual in the first place?.Version: 2.2.0

GTApps very glitches and bugs. Not very well developed. Vehicle dissapered and app doesn’t work..Version: 2.4.4

BMW driver guideIt doesn’t have hyperlinks so when it references something, if you don’t know where or what that is you have to leave the page and go search for it. Very frustrating to tell you to access something thru the control and you don’t even know where the control is!! Needs to have videos showing things Pictures are not correct.Version: 2.0.7

Can’t add a carI just registered an account so I can look up my car’s owner’s manual easily. When I log in it takes me to a screen where I guess I can add my car, but whenever I click the little add car button in the bottom right hand corner nothing happens. I try clicking the edit button in the upper right hand corner and still nothing. When I click the close button it completely logs me out so I have to go through the process of logging in again. I’ve also tried force closing the app and relaunching it but the issue still persists. Not sure what the issue is..Version: 2.4.11

Nice concept. Videos need sound working thoughJust downloaded this and was quite excited to learn about my new car however the videos have no sound. I’ve tried a couple different options to get sound to play and nothing seems to work. I know these videos have audio because I have played them in the vehicle before. Hopefully someone can fix this soon..Version: 2.4.1

Stopped working on iPhone XThe app won’t display any content on iPhone X..Version: 2.0.92

Useful info, easy access, won’t rotateI love having access to my manuals in my phone and iPad. My big complaint is that the app won’t rotate to portrait mode, so I’m forced to use it in landscape mode..Version: 2.4.1

Missing modelsPlease add all models to all country-versions of the app. Our app store accounts may not always match the country of our cars, especially when traveling or living as an expat..Version: 2.0.7

Can’t login,so bad.Can’t login,so bad..Version: 2.2.2

Need Arabia versionKindly, I cannot change the language of the App into Arabic language, because I needs the Owner’s Handbook in Arabic. But the app has no option, even when I change the language of my iPhone to Arabic ??!! The App in AppStore says there’s arabic language but in fact there isn’t ?!. Also, the App need more update..Version: 2.0.7

ErrorWon’t let me download the guide after inputting the vin of my vehicle. Error states - Error while downloading. Please start again..Version: 2.1.3

No VIN number foundWorthless!! Asks for the seven numbers of your vin. Comes back with “No manual found for that vin”. But gives you an option to download a demo version of a user manual. I am not happy, but I should use a manual that is not for my car... I’d be not happy every time I went to try and use it. Or I would never rely on it so there for I would never use it. Why would I have on my phone. Why not allow you to select your year and model!!! What a waste of time. Well BMW, at least you know how to make cars. Hire someone who knows how to develop an app..Version: 2.0.93

Won’t let me sign inWell I would like to use the app but it won’t let me sign in. I have bmw connect and it says to use your same credentials to sign in. Well every time it says either name or password are incorrect. Well they are not. I’m able to use connect just fine..Version: 2.3.2

Top of pages cut off on iPhone 6Not sure if it is limited to the non "plus" variants of the phones, but on each topic / page, the first item on the list / page is always cut off on my iPhone 6; I have to "pull" the page down to be able to read the first item. This also prevents me from choosing the first item in the table of contents..Version: 2.0.7

Useless appNo real fixes - just generic info.Version: 2.0.92

Where did the Apple Watch App go??The previous version allowed me to see the current charge level, open doors, start conditioning, etc all from my watch. Why come out with a new app that does far less than the old one? Developers: any plans to bring this back??.Version: 2.4.4

Internet required, but why?So after you download the entire manual and all the videos, which are good, there is no access to any of it unless you have an internet connection. Horrible user experience. Why not make the login phone-based instead of internet-based? So silly. In my case, I planned to read and watch the videos while on a plane. No bueno..Version: 2.5.3

Can’t registerDoes not let you register, weird app!.Version: 2.4.10

Broken into my carThe apps are a big problem, some one broken into my car last night, i guess because the app, they destroyed everything inside including the gloves compartment.Version: 2.3.5

The latest version freezes on login pageCan not login use my Bmw Id. Please fix..Version: 2.2.0

S’OKFinding specific things is difficult. Has an odd menu. The ability to select offline videos would be useful..Version: 2.1.3


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