- 90.3LEGITIMACY SCORE
- 93.8SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Allē App Complaints & User Negative Comments 2024
Allē app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Allē? Can you share your negative thoughts about allē?
Please wait! Allē Facebook comments loading...
Allē for Negative User Reviews
✓ App not working with IPhone 15I’m unable to use the app since I got my Apple IPhone 15 2 weeks ago. The app shows only a black screen. Anyone else having issues after getting the IPhone 15?.Version: 8.3.3
✓ Won’t even let me set a passwordCan’t get past the set password prompt. Met all requirements but continue button won’t work. I’ve reinstalled the app multiple times. So frustrating.Version: 7.5.0
✓ Won’t let me into my account!!!!This is the worst ever! I have switched from BrilliantDistinctions to this account and now can’t access it. Worst ever!! Hate it. Will be looking for new products also. Too bad they changed, I lost a LOT of points!!.Version: 5.2.0
✓ Gift cardsWould be nice if you buy a gift card if it would automatically upload to the app.Version: 5.4.0
✓ Doesn’t work anymoreDeveloper your app needs to be updated. It doesn’t open. It’s displaying a black background without anything else on it. I just deleted out and went to the website. Since Allergan is a big pharmaceutical company, you should fix it, because your looking really bad right now..Version: 8.3.2
✓ I don’t want to call customer service I don’t have timeI wish this app would work-it is just too inefficient and faulty. I have zero time to spend on customer service phone calls, so I find it insulting you released the app before it worked properly for all. It’s a great idea, but do the hard work and make it efficient. In this era, it’s poor business practice to direct customers from the app to the phone..Version: 5.4.0
✓ Not really savingI miss brilliant distinctions the app had way more offers and bigger point rewards. Since switching over to alle almost 2 years ago I probably got 2 maybe 3 “special” offers. Use to be able to earn 30$ points with juvederm voluma now with the alle app they give you 20$. Use to be able to refer friends and watch videos and earn points. Saved more with the old app. Not much savings with Alle..Version: 7.11.0
✓ You Cannot Open this AppI have had a Brilliant Distinctions account for several years at the same plastic surgery practice. No matter what I do I cannot access either my Brilliant Distinctions old account password or establish a new password with the Alle app. I know I have accrued points over the last year that I cannot access. Apparently I will have to contact Allergen corporate directly or have my doctor's office do so. This app is worthless..Version: 5.4.0
✓ Can’t get the app to workI have attempted to reset my password or join for numerous months. I have even emailed. The company and no response. I have asked Rejuvenations for assistance on how to get this app to work and no help. I have not been able to receive my rewards because they can’t submit the information. Because I cannot get the app to work what can I do?.Version: 8.3.0
✓ Sub par loyalty programAllergan has a history of running great promotional deals / coupons towards their various products. However, since the introduction of this new Allē app the coupons are few and far between, and downright insulting - a $5 off coupon using Allē flash?! It’s almost like they’re laughing scornfully at their own clients. This faithful Allergan customer is *NOT* impressed..Version: 7.13.0
✓ Horrible new program and appThe old program was great. If you were in your 20s and a Botox user only, you got bonus dollars after so many treatments and maintained A-list or whatever the top tier status was pretty easily. Now, unless you do several Botox appointments in the year, only treating one area at a time, it’s next to impossible to maintain A-list status. The new program is designed to force people to use fillers to meet their point requirements when there’s lot of people who don’t want fillers. Oh and did I mention what their new top tier status called A-list gets you. NOTHING! No more bonus dollars, no more perks, all gone. Just non-expiring points, which I was just told is also a lie even though their terms and conditions say points don’t expire, I’ve been an A-lister for years and apparently my points expire. The app is crap as well, you can’t can’t see this new expiration detail, you can’t see if and when your A-list status was renewed or extended another year, there’s no customer service by email. Only phone # and a basic M-Fr 8-5hrs when EVERYONE else in the U.S. works and when you do reach someone they give you different answers, which is why I prefer email to provide proof of what was told to me. Just another money hungry company, finding ways to lose customers. Wonder how far they will take this crap of a program and app before they lose so many customers they bleed dry in money..Version: 8.0.1
✓ Issue with App9-23 - Still won’t open. The app was working perfectly until the latest update. I’ve deleted it numerous times and reinstalled it along with shutting down my iPhone 14 Pro Max. I just get a blank screen. Nothing comes up. When it works it’s great. I did call the company and sent a screenshot. I purchased the iPhone 15 Pro Max and it doesn’t work on this phone either. The company has been wonderful and reached out to me and they’re still trying to figure out the issue. Today is October 10 and it still doesn’t work. I’m giving them 3 stars right now because the company is really trying. Once it works they’ll get a 5 because they have tried more than any other company that I’ve dealt with since I’ve had the iPhone 3S. Thank you..Version: 8.3.3
✓ App won’t open.I’ve removed and reinstalled. I’ve updated. Just get a back screen..Version: 8.3.3
✓ Useless appUnlike the brilliant distinction app you can’t earn extra points for watching videos, learning about new products or referrals so why bother downloading the app and using phone space. I’ll just use the website to check balances ..Version: 6.3.0
✓ App never worksI’ll be logged in but it requires me to reset my password over and over. I end up using my phone number at with my provider, but can’t purchase Skinmedica to be shipped. Allē does keep track of usable points so I’ll give them two stars..Version: 8.3.0
✓ CritiqueI think the app is designed nicely but I think it’s sort of weird that you can’t search based on the service you specifically want. Just because you have practitioners doesn’t mean that they do what you’re looking for..Version: 8.3.0
✓ Allegan is a ripoff!Had a Brillant Distinctions account. When I tried to login with my established Email/password, it says “this account has been migrated, please login from Allē”. When I tried to login on Allē it neither accepts my password nor allows me to change it. Once again - Allegan is a RIPOFF!.Version: 5.7.0
✓ App works only 30% of the timeThis app rarely works. More than 80% of the time it doesn’t accept my password and I have to keep resetting it and that is if the send a link and most times they don’t. When I want to use the app at the time of my appointment it rarely opens and I cannot add in my points. I’m going to look for another app..Version: 5.2.0
✓ Can’t get past creating a password.Trying to sign up, get to the password creation page, can’t scroll down to agree with terms and continue. This must be why I didn’t sign up before. Please fix this bug—iOS.Version: 7.11.0
✓ App is horrible now.The app was working great until last week when it made me update. Now it’s not working and I have a black screen. I’ve tried deleting and redownloading. I have an appt soon and it stinks cause now I can’t see flash sales…..Version: 8.3.3
✓ App never works it’s a scamIt won’t let me reset my password. I keep clicking to send a verification to both my phone number and email on different occasions, but it never sends. It won’t let me make a new account since my phone number is already linked to the account I can’t access. I even bought a new iPhone 12 and reinstalled the app and it still doesn’t work. I don’t see how this app has any good reviews..Version: 5.6.0
✓ PRO upgrade doesn’t workI subscribed to the Pro annual subscription and when I try to use the PRO it says I need to sign up. I have tried over and over. Restarted my phone etc.. still doesn’t work..Version: 8.0.1
✓ The app is not working.I downloaded the app and tried to register but when it comes to the section “create your password” nothing happens. Pls fix it so that I can register. Thanks.Version: 7.17.0
✓ Can’t create a passwordWhen I get to the password screen there is no box to put my password in. I even updated the app. I have an iPhone 13 max pro. I’ll change my review if someone can plz help fix this problem. I should have a bunch of points!.Version: 7.9.0
✓ Worst app ever- need to go back to BDHave been unable to access my account multiple times. Have had to reset my account password and keep running into same problem. Takes forever to get into app so have been unable to use my points for any appointments bc it won’t load. This app is GARBAGE.Version: 5.3.0
✓ DisappointingThis app is extremely frustrating simply because there is no access to customer support. Sure it allows you to track points, but if there’s an issue then what? Allē doesn’t provide a phone number where you can actually reach customer service. If that’s outdated then pls update..Version: 6.4.0
✓ Not working since last updateApp was working just fine up until last update!! App shows, downloaded and icon on screen but when I press on it screen is completely black!!.Version: 8.3.4
✓ Back to Groupon!I was surprised at my provider’s office today to learn that Allē forces a minimum of 20 units by not allowing earning or redeeming if you get under 20 in one visit (depending on the provider). It’s because they consider 20 a full treatment. My FULL TREATMENT was 10- 3 in each DAO and 2 in each nostril for flare. Sorry, Allē but you don’t get to decide what a full treatment is. Back to Groupons or finding a different provider since Allē is now useless.Version: 7.12.0
✓ Never have deals like the previous app BDWhen I had Brilliant Distinctions, they would have deals quarterly at least! Allē never has any deals. I follow them on social media and have notifications on the app. I get nothing. Very disappointed..Version: 7.4.0
🙂 Allē Positive Reviews
Allē works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Allē.
⛔ Allē Problems
