Genius Maps: GPS Navigation App Negative ReviewsMireo

Genius Maps: GPS Navigation Negative Reviews

4.1
4.10057 star

Total 93 Negative Reviews

Genius Maps: GPS Navigation App Complaints & User Negative Comments 2024

Genius Maps: GPS Navigation app received 93 complaints, negative comments and reviews by users. Have you ever had a bad experience using Genius Maps: GPS Navigation? Can you share your negative thoughts about genius maps: gps navigation?

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Genius Maps: GPS Navigation for Negative User Reviews

Good, but could be betterThe price is the same and to high for years now!! Half the entire range, ( specialy for Croatia - maker’s home country) and the sells will jump high for sure!! Othervise, next to google maps and other free apps, you can not jump out of shade..Version: 2.3.1

This a great GPS navigation App!Like the reach without having to use expensive data rate when you cross the border or go abroad. When I try to link my contact the App crashes after few minutes. I have to re-install it and NOT LINK MY CONTACT from my IPhone Beside that Great for long haul traveling and traveling abroad..Version: 2.1.4

DésabonnementJe voudrais me désabonner et ne plus avoir des frais pour Genius Map Et je veux accéder à mon comptes pour me désabonner..Version: 3.6.0

Will nor download a mapI get stuck on the map downloads the download never starts. I have uninstalled and reinstalled 10 times. Still stops in the same spot.Version: 3.2.2

Issueroute stopsAmending rides with stops have an issue.Version: 2.2.1

Lots of glitchesHave tried using this a few times and when I can get it to actually load it does not give a direct short route. Constantly tried to reroute me on the experimental rides when I took the route I knew to be direct and quickest. I was very disappointed that the app will only load 1 out of 4 times I want to use it.Version: 2.5.1

No supportThis app does not work with iOS 15.4. and Pioneer car head units. Weblink customer service informed me that there is a problem but I can get no response from the app developer. The link in App Store goes to a empty website. I have sent a number of emails but they do not reply..Version: 3.2.2

Pay wallI have to pay $25 to be able to use this app on my radio when apple and google maps is free. The app in general just isn’t even good and if you pay the $25 it doesn’t even work everywhere in the world.Version: 3.6.0

Worst sat nav everWithout a doubt After using Garmin, TomTom, Volvo and Apple Maps this has to be the worst I’ve encountered. Only tried it because the Land Rover on board system is out of date and car play no longer works. When using this app everything has to come from the phone so if using the radio there’s no sound for voice directions. Also, when approaching a safety camera it repeatedly tells you to drive below the speed limit which is not necessary (it’s actually dangerous encouraging drivers to brake for cameras)..Version: 3.6.0

Another disappointmentSpeed camera which has been in same place for 10 years or more is not shown. Did report this to the devs a couple of years ago and still not shown. TomTom, Waze and Sygic all show this camera. Could do with a few functions that others have eg report button to help add speed camera etc.. this is a premium product but unfortunately falls short. If one camera is not shown how many more aren’t!.Version: 3.2.2

Worse than one starThis app is worse than shocking. Expensive rip off. Won’t work properly voice awful and visuals would have looked outdated in the 70s. Now need to work out how to get my money back. Jaguar you should be ashamed to recommend this app..Version: 2.1.6

Still won’t work with Pioneer decksI spent $90 for the two components necessary to work with my Pioneer Deck in my car. 5 months later it stopped working. It’s been 5 months and multiple updates to the software and it still doesn’t work. They say they can’t refund my money. I don’t think I’ve ever been more blatantly robbed in any software purchase in my life. Don’t buy this! Maybe some day they will fix it...maybe not..Version: 3.0.3

Accurate, Colour Scheme ?I love the automatic zoom function and the auto-route. However, search is slower than a frozen snail, and the standard colour scheme is hard to see. White roads on light a light grey back ground. When zooming out the route is very hard to see, as it shrinks to a very thin line..Version: 1.6.0

PierreIl manque beaucoup de couleur.Version: 2.3.1

Not quite what I expectedIt is a nice app, but not ready out of the box. Had to purchase Navteq navigation for guidance, and pony up another purchase to connect to CarPlay/AppRadio. If I had known this up front I wouldn’t have given this a look..Version: 3.0.0

It's not free, pay $50 to enjoy itAt first glance it is good, nicely designed layout, colours, details, very good, free maps. But then comes "but"...In order to use this app as it should be to enjoy its navigation, need to buy Pro Guide package which cost you $50. Without ProGuide this app will not have voice guidance, traffic info, cameras, etc. Even when try to launch the route, it immediately switches to "buy ProGuide". Not worth it, there are better choices with proven devices and maps and features ex. Farming, TomTom, Magellan etc. with comparable prices and high reputation..Version: 1.8.0

App doesn't audio issuesDoesn't work well with pioneer head units. You can't have it running and play Pandora or music on your iPhone at the same time so you have to use radio and it doesn't mute it when it guides you..Version: 2.0.2

Never buy itLazy turn announcement gets you in trouble in the middle of speedy highways. Very confusing layout. Unfriendly. You will end up paying for more than the price of a stand alone GPS. Not worth it..Version: 1.2.0

Live traffic needs to be workingThe live traffic not working I’m in a hurricane trying to leave out have beacou cars for miles drove right into it.Version: 3.2.0

Genius MapsPas toujours constant dans la connection.Version: 2.6.0

Doesn’t workDownloaded map but doesn’t work at all keeps telling me it not available at the moment this has been over 24 hours. Do not buy. Avoid at all costs. If it changes I’ll delete this review or amend..Version: 3.6.0

Complete failDon’t download this app. I installed it for a recent trip to Iceland and it was useless. It is out of date for major roads/exit to top sites; it does not even show roads in national parks (these are not obscure places) and let’s not even talk about smaller F roads. A complete fail..Version: 3.6.0

Needs more workDifficult to create your own routes and I haven’t found a way to import .gpx files which would be helpful since my riding buddy uses a Scenic mapping..Version: 2.6.0

À suivreC’est fait.Version: 3.6.0

Jaguar pro systemJust have bought genius maps for the Jaguar pro system there is no control for volume for directions,if you turn up for directions the radio is far to loud. This simpley is no use and not fit for purpose and I would like a refund back please..Version: 2.6.0

Genius mapJ’ai acheté ce système de navigation pour mon spyder BRP Je suis très déçu Je n’ai jamais utilisé cet outil de navigation avec plaisir . Ça ne fonctionne pas bien Je veux être rembourser Je me suis fait dire que je pouvais demander un remboursement De Apple car c’est vous qui vendez ce produit inefficace J’attends une réponse de votre par Merci Colette.Version: 3.2.2

Will not connect to Pioneer car radioBefore purchasing British Isles map nav worked perfectly but now no matter what I try cannot get maps onto radio screen,Google and other nav apps work perfectly, emailed twice about the problem but no reply back, now requested refund but this has also been ignored, not happy.Version: 3.0.3

False advertisingI Purchased this app because it is required to use the navigation feature on my Can-Am spider. After purchasing downloading and attempting to use it on my spiral I find it will not work. I am prompted to buy another version for another $50. Buyers beware. Apple has declined my request for a refund. Samsung is starting to look much better..Version: 2.6.0

Where is the speech feature???Wish it had the speech feature so that I can enter an address using my voice. The price of a map is ludicrous!.Version: 3.6.0

$50, really?This was an option by Pioneer to display navigation on their car stereo. But these guys want $50 for that capability. Then you would get one of those awkward and usually frustrating navigation systems that most car makers put into their systems. Type in “pizza” and get a list of pizza places (assuming pizza is in their name) and their distance from you. Need to see that on a map—fugettaboutit. It like using an old Garmin from 15 years ago..Version: 2.3.1

Update 2.6.5 doesn’t work on PioneerSince this update, my Pioneer AVH-2800 launches the Genius Map app fine but the map does not update and the aspect ratio is wrong. The map is zoomed in and frozen in place. Please fix the app and I will update the review..Version: 2.6.5

Mon premier testLa Maps pas vraiment visible Je ne peux pas créer un itinéraire, du moins je ne sais pas comment..Version: 2.3.1

Map is ok but very hard to use.In the modern age of simplicity this map app has lost its way. Maybe I need to take a week long seminar on how to use this easily. Trying to make the switch from Google or Apple Maps to this compares to moving backwards rather than forward. The information is accurate. The use is a far cry from easy..Version: 3.0.5

Good app poor volumeNo voice guidance when connected to Jaguar incontrol system. Paid for turn by turn might as well have a Google maps printout. £50 for an unusable app. No support contact details either..Version: 3.6.0

Genius MapsMap update is extremely slow. Major bypass road improvements in my area are still not included. In addition extended road closures are not recognised so routing continues to try and route through closed roads..Version: 3.0.5

Not badNot bad would be better with spoken street names.Version: 1.2.0

Genius MapL’application jam quelques fois Triste que l on ne puisse pas fermer completement le son. Il revient a chaque fois qu’on ouvre l’app. Triste que l’on ne puisse pas mettre plusieurs points pour se faire un trajet. App non convivial sur Spyder en fonction.Version: 2.3.1

Not consistentI have trouble with the map program integrating smoothly on startup with BRP connect. The maps aren’t always acting on prompts, example: I’d like the map to stay in 2D but seems to always switch to 3D view. I try and change back to 2D when I’m riding but sometimes freezes up. Could just be working inside another app that slows it up or makes it less responsive. Maps on dash don’t look like map on phone..Version: 2.3.1

SlowVery slow. One of the recommended destinations has been out of business for over 10 years.Version: 3.0.5

Trop cherVraiment trop chère pour un système GPS un garmin 100% plus efficace et plus facile à comprendre.Version: 2.3.1

Doesn’t work in Canada at least. In app purchases don’t work.I bought the $70 North America premium maps for my car navigation on my phone and they don’t work. It just says “services are unavailable” or “cannot contact the mireo store” and do not let you use them. At first I thought it was just an error so I bought it again. Spent twice the value of the service and maps. Still no navigation or maps. Wasted well over $100 to try and get these maps to work. Support also never got back to me..Version: 3.6.0

Bad searchBad search engine, basically not searchable.Version: 1.9.6

Cash Grab and Scam!!!Spent $120 to get the maps and subscriptions needed for my New Car and it still wont let me use it. Unbelievable scam Functions were AWFUL for the few minutes it did work. DONT waste your time and money.Version: 2.1.0

Liste des achatsComment récupérer liste des achats?.Version: 2.2.1

Very difficult to useI am fairly tech savvy, but the trial version of Genius maps in not intuitive at all. It appears you have to have an exact address for a destination and it takes you by the shortest route, not good for planning motorcycle rides..Version: 3.0.3

Bewildering geniusI cannot fathom how everything works. If your instructions were in plain English it would help..Version: 2.6.0

Worst App everThis app is unusable and gets lost in the simplest of journeys! Also cannot re-route once it has decided the route it will not change!.Version: 2.5.1

TrishFirst off it got my location wrong then it would not save my location. It asks you to open a locations display but does not say how to do this. It will give direct routes to places but does not allow you to plan your own trip if you want to take in the sites or go a different way. I will stick with google maps..Version: 1.2.0

Genius maps reviewFirst use took me to a dead end then asked me to turn right across a central reservation! It doesn’t recognise “Greenwich Yacht Club” - which other map systems do. And seems to think Peartree Way, London is in another county! Pretty poor so far. I regret spending £50.Version: 3.2.0

Ne pas acheterLe plus mauvais navigateur qui existe.Version: 3.6.0

Good on latest roads poor on closuresHead to head comparson with inTouch in 2018 Jag FPace 20d with latest SD update: beats the SD with respect to latest roads but fails to show long-standing road closures. Would give it 4-5 stars if it could perform the latter..Version: 3.1.0

Jaguar incontrol app connectionSorry to say but the app is not connecting to Jaguar Incontrol.Version: 3.2.0

No downloadTried installing this but the status bar just sits there and doesn’t download any maps.Version: 3.2.2

Terrible - 0 starsWorst sat nav ever! Does not work at all - it lags, isn’t easy to use and is incredibly glitchy. It seems to get lost every time I use it leaving me not having a clue where I’m going and defeating the object! Wish I’d just bought a sat nav... cost me £29 for the maps followed by another £29 to use in the car. Complete rip off and waste of money. Want a refund but developer doesn’t reply to emails....Version: 2.5.1

Upgrade doesn’t workI paid for a one off off license thru the App Store, money was taken from my account and hasn’t registered and can’t use the app as saying upgrade required filling free trial. I’ll be contacting Apple for a refund.Version: 2.6.0

The Genius Map app does not work! I paid $ 71.00 .I have tried to enter addresses all across Canada the app tells me cannot be found. I have typed dozens of addresses in all provinces still nothing. I have a garmin in my truck and it works perfect all the time. How do I get my money back? BRP connect tells me you have a good app. I have a iPhone SE it should work please tell me why it don't ? Michael Coleman.Version: 2.6.0

Not intuitiveInterface not intuitive both my teenage son and I have problem with getting to different options and pages. During driving, app already told us to turn right, while stopped at the light, it suddenly said to turn left, then it briefly showed a different which was still based on right turn, then went backed to the original routing. One thing I liked was option to select intersection and from map to pick final destination, but major intersections like University and dundas in Toronto is not shown..Version: 1.1.1

Disappointing at bestThere’s never a big fan of Google or Waze or any of the other map apps I’ve tried but this one takes the cake. When I found out it could pair with my head yet pioneer 4200NEX. The app basics are glitchy at best, Wen it decides it wants to work it workskinda well. The free version is OK went wanted to work but after the trial period ends they ask you to pay to keep using. The amount that they asked is absolutely asinine Given the amount of options out there, It’s borderline insulting..Version: 2.4.0

Not too bad but quirkyNeeds some polish: 1) the app shows random “message of the day” advertising things even though I’ve already bought into the app. Would be great if there could be an option to disable it. 2) after recent update, the speed, safety camera, and petrol station alerts re-enable themselves even after I explicitly disable them. This is very annoying!.Version: 2.3.1

La carte du vermont ouf pas facileJ’ai voyagé en moto entre le NewHampshire et le Vermont et plusieurs détours inutiles sur des routes de terre. Les travaux de pont fermés n’offraient que des routes qui nous ramenaient aux ponts fermés. On a perdu une heure en détour. Pas très convivial avec l’appli BRP.Version: 3.6.0

No 7 day trialOpened up the app and it said 7 day free trial for premium features, closed the app same day opened it and the trial was over. So not happy I did not get to see if it is worth paying for the premium features.Version: 2.5.1

UselessThe map has great information. The map is easy to follow. The problem is the map will only send you to toll roads. I do not have a toll road sticker yet. In settings I chose to avoid toll roads. Every address I put in takes me to a toll road. No matter how far I drive the map is telling me to make a U-turn to go back to Houston to get on the toll road. I am forced to use the IPhone map that only gives me directions but at least I have the option of no toll roads.Version: 3.3.0

Route planning is impossibleThere are no step by step directions or help section to plan a route and it’s not intuitive..Version: 2.1.7

Maps are not up to dateMy maps give me wrong g directions all the time. The interface is very difficult to see in the day with whit lettering and light background. Customer service response time is extremely slow..Version: 2.4.0

Stan in a van Crashing crashing not goodDownloaded this thought would be good but after downloading informed only a 7day trial worked once now crashed on iPhone 4s 3times can't use. Had potential but isn't good enough. NOT GOOD DONT BOTHER DOWNLOADING. Won't be using again simply cos I can't after 1 use. So much for 7 day trial..Version: 1.2.0

Voice or NOFrustrated that out of numerous attempts to use the ap on my Spyder after paying a big price tag; the voice has only worked one time. The navigation is accurate and loaded with features but I need the voice on my helmet to work also. Why is there no support line? I have tried everything I could try to blame this on BRP CONNECT but this app won’t talk to me period even though I have the volume turned up on my bike and the app or my phone all the way. At this point I feel as if I have been ripped off. I am encouraging all to beware. I have tried to contact Genius maps with no luck. Apple needs to shut them down or refund all of the money spent by Apple users!.Version: 2.6.5

Genius mapsI downloaded this to work with my pioneer car stereo that has a mirror function so the maps show up and operate through my stereo. It's pretty good, everything works as it should except the navigation voice is way too fast almost like its been sped up , its so fast it's impossible to understand and when you're on the motorway the map pulls back so far that you can't see where you're going or where the next turn off is. If they can fix these bugs it would be an awesome tool for navigation but as it stands now it's not very practical for use through a pioneer head unit..Version: 3.6.0

Mr p dukeHi I think your app is crap and hard to navigate through I have tried and tried to navigate through the app and it has been a nightmare and still no luck can you tell me why I paid forty odd quid for this and it’s free and I have tried to get my money back but no luck they either Mr ANGRY.Version: 3.3.0

Doesn't work with incontrol appSimply quits incontrol connection after 10-15 secs. no control of the app from the in car screen before app quits Although a trial version, I had to pay a lot for the in car connection. I would like a full refund..Version: 2.6.0

No geniusOnly complexity.....they need a genius to help them build a better app.Version: 1.8.3

No detailI bought this in good faith to use with Weblink. It is so small, I can nearly see the streets and map. A waste of money, I was excited that this was already built into my head unit Pioneer. Unable to get a refund, I feel like this company has taken advantage of a senior person..Version: 3.2.2

GPS de baseSerait intéressant de pouvoir faire plus que 2 way points (départ-arriver). J’aimerais avoir la possibilité d’en faire plusieurs afin de faire un itinéraire en passant par où je veux aller..Version: 2.2.1

Good in principle but no help on a couple of issuesDownloaded the app and bought Pro Guidance due to good reviews and the advantages of offline use. Based on my first experience I would have given this five stars, but there have been a couple of issues since for which I haven't had any online (or other) support, so it's only three stars now. Am using the Israel/Palestinian Territories map, which gives the option of crossing or avoiding crossing the Green Line. This worked well with the Palestinian Territories showing when I first tried the system. However, to try different settings I checked the "avoid crossing the Green Line " box and have not been able to re-instate the Palestinian Territories map since despite unchecking the box. For some reason, the voice instructions have gone out of sync with the route showing on the map (so the map may be indicating a right turn while the voice is telling me to go left). I've contacted the online support through the app but haven't had any help at all in four weeks. The app store has a link to the Genius Maps website where support is supposedly available, but I can't find any link. So, while the app is great in principle, I've found these issues and the lack of support disappointing..Version: 1.2.0

Doesn’t workWhy don’t they let us give 0 star reviews? Because this is a 0 star review despite the one star. Does work with BRP connect on my 2019 F3 Limited. Dash says I need to buy the app, so I guess the free version is only good for my phone, which the app works on..Version: 2.6.0

Pas aussi convivial que l’on souhaiteraitÇa fait trois mois que je l’utilise sur un can am Spyder 2018 et je n’ai que des problèmes avec. Ce logiciel a besoin d’une profonde mise à jour..Version: 2.3.1

Map directionsWish I could just use google maps on my radio. Horrible directions.Version: 3.2.2

Maps are not up to date and search is uselessFor the price better use waze or google maps. Fuel station in my area are not even on the maps. Not worth it don’t waste your money...it doesn’t even know where I live it goes straight when you put the house number. With no house number it turn on my street . Looks like they have got lots of work to do before an expensive price tag...Version: 2.5.1

Poor interaction- can’t get hardly any address . I feel cheatedPoor interaction- can’t get hardly any address to go to location of choice. I feel cheated out of my money spending for motorcycle that has gps display and I can’t enter location most of the time. Why not let us use phone to find location instead of clumsy motorcycle joystick. Also program doesn’t find addresses most of the time..Version: 3.3.0

No GeniusNe fonctionne pas sur mon mini iPad 4. GPS signal faible..Version: 2.2.1

BuggyDoesn’t work , keeps freezing in Range Rover Evoque InApps Control. Definitely would pay $50 to unlock it, as if!!!.Version: 2.1.4

FreezingMap keeps freezing, please update.Version: 3.2.2

Nom des rues inscrit trop petit et pas assez foncéInscriptions des rues trop petites et trop pale.Version: 3.2.2

Bad customer serviceBought the app to use with my car stereo. Worked great, now won’t load up on the head unit. Despite numerous emails, no one has got back in touch to offer help..Version: 3.1.0

Bad user interfaceOutdated or difficult in updating. Ugly user interface hard to understand. Not user friendly. More modifications is needed. Not competitive..Version: 3.2.2

Connection problemsPurchased map, traffic, and connect. Before I purchased the maps, during the trial, everything worked perfectly. After the purchase, which was quite a lot, can no longer connect. Emailed the company multiple times but no response. I would caution before purchasing any of these maps or corresponding services..Version: 2.6.0

Works okThis app works ok but before I purchase they said it would be naming the streets turn by turn but it doesn't. Some address can't even be found. Please update then you will get a 5 star rating..Version: 1.8.0

Looooong time to download mapsTook about 4 days to download ~2gb maps. And I have 3mb/s download speed.Version: 1.6.0

UpdateAfter using this app for a good while now I’m not so sold on it. Map updates are not as frequent as they advertise, and there are a LOT of speed limits that are wrong in NSW Australia, and there’s no facility to create an update to submit to have it fixed..Version: 3.6.0

ZERO STARS!!!!This so-called “GPS” is the worst thing ever! It is, in fact, the exact opposite of a GPS. When someone puts in a destination, it is expected that the program will take them there in a reasonably quick and direct way. It is expected that directions for turns, exits, etc. will be given unambiguously and in plenty of time for the driver to take appropriate action. My experience with this piece of trash shows that whoever wrote the app did not have any of the above in mind. Turns are announced after it is too late to move into the proper lane, causing you to miss the turn and need to be rerouted. Directions are ambiguous at best. This morning I followed the directions exactly and ended up going the wrong direction on a freeway off-ramp!!! I could have been killed because of this thing!!! Then, when I was navigating to somewhere that I somewhat knew where to go near the end of the route, the directions literally took me in the opposite direction from where I had to go. DO NOT WASTE YOUR TIME AND MONEY WITH THIS APP. I REALLY WISH I HADNT..Version: 2.6.0

Not user friendlyToo bulky. Not as easy to use as Apple Maps and Google maps and too expensive . AND, it doesn’t even recognize my work address.Version: 3.6.0

AddressesHow can I save my settings from the last time I used this. The next time I go to use it everything goes back to what you have programmed in it. It is the most frustrating thing I have ever tried to use with no instructions..Version: 3.0.5

Not very accurateThe names of the villages in my area of Spain have been transposed or marked in the wrong position. The cemetery is incorrectly named and the doctors surgery, which is on all other maps is missing from yours. As is the school. Not at all impressed. To be able for you to get the outlying parts of any country accurate, you will need to make your maps amendable by the users living in their home area. Road layouts bare accurate, it is the names that are in the wrong place..Version: 3.0.5

Genius mapsWasted my money , it constantly crashes, not getting anywhere with your support , no happy.Version: 2.6.0


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