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Gopuff - Food & Drink Delivery App User Positive Comments 2024
Gopuff - Food & Drink Delivery app received 52 positive comments and reviews by users. Can you share your positive thoughts about gopuff - food & drink delivery?
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Gopuff - Food & Drink Delivery for Positive User Reviews
✓ Why no go puff at my town?This seems like a good app nothing wrong yet I think? Just please come to my town so I can get munchies will I play games!😀.Version: 3.6.4
✓ Absolutely amazing serviceI’m unwell so cannot always get out & rely on deliveries for food etc. I rarely used other companies due to the extortionate service, delivery & bag charges plus they add so much extra onto products but not GOPUFF. Cannot believe the quality of products & prices. I’ve used them a few times now & only one order had a problem with quick best before dates. I contacted the customer service and they rectified it with a professional & courteous manner. I 100% recommended this company the delivery is super fast with amazing prices & everything you need from toiletries to food. They sell only musclefood meats which taste delicious & full of protein. They also give you referral rewards & codes that cut the price of foods in half. I joined the GoPuff fam so I don’t pay delivery & at only £1.79 a month is fantastic- these guys look out for the people the customers. Thanks GoPuff I don’t know how I’d manage without you 🙏🏼.Version: 3.31.0
✓ Love the app but..The app is great for quick last minute or late night gets but there is one major flaw and why I CANNOT give it 5 stars. The customer support is lacking severely it comes across that everything that could go wrong even just asking a simple question is meat with just hostile answers back and little to no communication is there it’s just monotone I’m right your wrong answers. Maybe that’s how it’s designed to be but it’s just not as welcoming as other services when you have a simple question or wanna just make a quick complaint. Example my first interaction was over a leaky cup and melted frozen goods under-stably they wanted evidence of a mess I had already taken care of I understand that aspect being my fault but it was just meet with hostility. My most recent interaction was over a payment question and was meet with just usless info and hostility or what I perceived as hostility. Idk I just think if the app was a bit better declaiming info and working on the customer interaction I think the app would equate to a more rounded off experience the issues are minimal and just minor like mislabeling products ect but that’s the beauty of apps it allows for updates..Version: 8.21.0
✓ Best app everGoPuff is literally my FAVORITE delivery service app. I’ve had it for a few years now and the growth I’ve seen is incredible. You can get virtually ANYTHING on this app ranging from random obscure beers to healthy snacks to skincare. If I forgot to pick something up at the store or am just feeling lazy, 9/10 GoPuff has what I need. It’s also insanely fast… items get delivered within 30 minutes. I’ve ordered from GoPuff probably 25 times at this point and I’ve only had an issue ONCE. The customer support immediately refunded my money- and my order ended up showing up 30 minutes later. Last month my boyfriend and I unfortunately got Covid, he doesn’t have health insurance so covid tests were $200 at all the clinics around us and the at-home tests were sold out…BUT OF COURSE GoPuff was there to save the day!! They were selling at-home covid tests for just $20 and were restocking them every day. I also love their Sip Program, they do deals with beer companies which allow you to “sample” different beers for just 5 cents a can. Obviously I always add a few 5 cent beers to my order and share with my friends when they come over. I could go on and on about how much I love this app!!.Version: 4.0.4
✓ Bye bye UberEats!!!FINALLY!!! It has arrived here in LA!! Oh boy, many will agree.. Uber is overpriced, GrubHub drivers steal food, Caviar is for the high-end, 7-Eleven app has only so many options and InstaCart is in a category of its own, not belonging in this conversation! There is not a single delivery platform that combines groceries, munchies, household items, and more.. and delivers within 20 minutes. DUDE.. NO… they’re not paying me! I only care to take this time because I literally just received my order within 15 minutes. They’re currently running a promo, as most new region launches offer, so TAKE ADVANTAGE FAST!! My $30 worth of junk food and toothpaste only costed me a FIXED DELIVERY FEE OF $1.95 (Not $8 because of a lack of drivers or high-demand) Pricing is ON POINT!! THERE IS NO UP-CHARGE!! If you walk into the store and physically see an item priced $1.75…. You can expect that same price listed on GoPuff. The only up-charge?? Is their $1.95 delivery fee which never changes. EVER! You guys!!! Im PUMPED and Im telling EVERYBODY!! You cant think of ANY platform that delivers within 20 minutes, lowest delivery fee, no up-charge on prices, very low minimum… AND AN INCREDIBLE CUSTOMER SERVICE TEAM THAT IS ACTUALLY FRIKKIN AVAILABLE, RESPONSIVE, and LOCAL!! They call you quickly if something is out of stock or to adjust orders, etc. Guys.. DO IT! Find me and tell me I was wrong!! You cant..Version: 3.21.0
✓ Unbelievable! Amazing like magicThought this app was never going to work. Nearly 11pm at night. Said 15 to 25 minutes. Arrived in 12 minutes from placing order. I honestly have no idea how they can pick your order and deliver it in such short time. And prices so competitive worked out only £2 more expensive than Tesco and £2 delivery so £4 more expensive than Tesco. Super friendly delivery driver. Still in shock. Amazing.Version: 7.8.0
✓ Fatboy gangFatboy sse sent me here.Version: 2.7.0
✓ Very happyI received a flyer for Gopuff through my door and thought I’d give it a go as I’m ill at the moment and can’t get the the shops. I placed my order which was very easy and within 20 minutes my first order had arrived along with some first order goodies and a tote bag. I’m absolutely impressed with this great service. It really has been a godsend. This is the first of many orders. Thankyou Gopuff. Please keep doing what you’re doing..Version: 4.5.0
✓ Love my Fam membershipAs many of you know, If you sign up for the Fam membership with Go Puff you get nice perks. When I was placing my order I accidentally pressed the “join Fam” button again and that created a charge I already had paid for earlier this month of January 2022. I called customer service to notify them about my mistake and the charge I created and they were super fast and efficient at helping me reverse that (granted it takes 3-5 business days to go back but it’s totally ok), so I did the one question survey for my CSR because she was awesome. I want to put a disclaimer out here, grocery prices have gone up in FL so be understandable. Don’t compare the prices to your Mom and Pop’s store because they are bringing your stuff to your door. If you can’t afford it then don’t use this app. Best grocery delivery service in my area!!.Version: 3.31.0
✓ Where would I be with out go puffThis is such as good service and good prices (cheaper than using Uber and Just eats) the Fam member is good. I would be lost with out go puff in Swansea. Also open til late which is amazing! Better than any other apps! Just look at the prices it’s affordable !! And they sell everything even chargers ! Calculators , (could do with more sandwich choices and wraps) !! Happy with it tho.Version: 9.11.0
✓ I use this app all the timeI tried out this app just because it seemed convenient and I got the credit from inviting someone, but now I use this app at least twice a week 😅 It’s very useful to me as I struggle with PTSD, so it’s hard for me to leave the house or be around other people at times. If I forgot some ingredients for dinner, instead of having to go back out, they can get it to me in 20 mins no problem. They have a ton of variety in what they offer, I can order a fruit cup and a roll of toilet paper if I want and I think that’s awesome. The curated boxes are really nice too, I got the hot and sour one and I loved it. It’s super quick, the people who deliver for Gopuff are extremely nice and professional, and I love how the app is set up to make it easy to find what you want. I know the main demographic they’re trying to appeal to is stoners, but it’s also really amazing for people who struggle with mental illness. I recommend this app to everyone :).Version: 3.20.3
✓ Excellent appThere are many apps for groceries home delivery but Gopuff is the best one. The price are to good same as you would buy in shops and other app the prices are higher then in the shop. The customer service is great. 2 items were missing in my shipping and they credited my account for £10. The delivery service is very fast and they only charge you £1.79 for subscription for a month which is nothing. Love this app..Version: 3.31.0
✓ Fastest delivery guy and gal in town hands down!Gopuff always gets my order to me faster than Uber eats, Door dash, postmates, and more importantly they always get my order correct. I’ve never once had to call asking where my order is, nor have I had to call about missing items. If we held a race between the top 5 companies & include accuracy the Goouff would come in first place every time hands down I would guarantee it! They are transparent about what they have and what they don’t as the menu is always updated unlike the others, they have had the same low delivery fee since day one or you can pay for friends and Fam and get free delivery but no matter why you do everyone is treated the same. I love feeling like I’m not pressured into purchasing something and still get the same service as if I did. Thanks guys and gals you don’t get enough credit for what you do..Version: 3.30.0
✓ Brilliant Company and Wide Range of Products.Absolutely love how easy the app is to navigate. My order came super quick and the driver had great customer service skills. They have everything from cleaning equipment, medicine, your everyday groceries and fresh goodies! They have fantastic deals and also a membership plan which provides you with so many exclusive discounts!! Download this app, you will not be disappointed!.Version: 3.29.0
✓ Best for the lazy and luckyThey know their audience. They gave me a lighter with my first order. When it’s bad weather and the grocery store seems like a hike... it’s actually a pretty good deal. Compared to grocery store prices, of course it’s higher - but since they initially showed up in Chicago, GoPuff has only continued to improve. They’ve broadened their household needs product line, really the smartest thing they could do. The snacks and junk food sections are great and plentiful - the main issue with GoPuff is that they are ALWAYS out of one item on my lists. They also have some stuff that’s just not worth the price but when you’re desperate you’ll do it. Twice I’ve gotten stale items but I order pretty regularly... I’m pretty sure I’m one of their best customers, not kidding. When I lived in Lakeview delivery took ages, but now in Wicker Park they’re much quicker, like shockingly fast to deliver, so I think if you’re on the west side of the city then you’re near their warehouse and it is SO quick..Version: 3.7.0
✓ Highly recommend.I wish they serve NorCal as well..Version: 3.29.0
✓ The bestBest delivery service there is hands down.Version: 3.9.13
✓ The best grocery ordering app!By far THE best grocery ordering app. Way better then Uber Eats Grocery or Deliveroo Grocery. Affordable prices, the quickest delivery ever and the nicest service from the drivers. They always seem to have what I order in stock unlike other grocery orders I’ve placed from other apps. A huge relief to know that they sell a variety of Baby Formula too. Kendamil is very hard to get from main supermarkets but I’ve always managed to get my Son’s milk on this app. Delivery is always within 20-30 mins of the orders being placed. Super convenient! Won’t go back to ordering anywhere else now….Version: 8.5.0
✓ Helped out a disabled person!!I am an autistic university student living independently and my main struggle is doing my weekly food shop. The closest shop that isn’t too expensive for me is an ALDI in the town centre. Its really busy and loud and overwhelming and even with accommodations such as my ear defenders, I really struggle to do it. When i do manage it I’m whacked out for days after. Ive never been able to order from mainstream online grocery shops because its too expensive, and i was wondering if gopuff would work for me. It was only around £4 more expensive than my usual aldi shop, and it came within 15 minutes! It has helped so much in improving my life with a disability, as I now have energy to do basic things that i struggled to do before, such as cooking dinner and showering every day. My one issue isnt really an issue, but it was a bit of a shame that they don’t have those knock-off, slightly worse quality versions of branded products that you get in places like ALDI, because it made it a bit more expensive as I had to buy slightly more pricey (though better quality) items. Driver struggled to find my flat within the complex i live in, but I don’t blame him as it happens all the time here!!.Version: 4.11.3
✓ In love....I love, love, love GoPuff!! The inventory on the app stays up to date with what items are available and it provides a wonderful tracking system. I receive my order SUPER FAST!!! Of course every city is different, but I live in Nashville, TN and the longest I have ever waited for my order was 30 minutes. Most of the time I receive my order 15-20 minutes. The driver always finds my house — I don’t get any phone calls asking for directions, or what my house looks like. And the driver comes to my door....unlike many good delivery companies where half the time I have to go meet them at their car. I love the flat (and cheap!) delivery fee. I love the selection of items, and I’ve noticed the variety expanding more and more. It’s great for snacking, needing grocery items, needing medicine when you are sick and can’t leave the house, last minute pet care needs, and ordering drinks and party supplies without any danger of someone driving while intoxicated. I really think GoPuff provides a great service! Only thing I would change, is making it easier to obtain rewards with their point system..Version: 3.16.3
✓ Hassle free and on point serviceExcellent service and the app is user friendly.Version: 7.7.0
✓ This would go crazy in Canada5 stars because this looks like a blessed app. Uber eats for snacks? Say lesssss but if only this was in Québec. I got mad hype for no reason.Version: 3.10.2
✓ I can’t get enough of Gopuff!I’m rarely one to fall for gimmicks and things but this is a gimmick that really does work and meet an unmet need! For a busy family like ours that is always running out of stuff, this is a godsend and the prices so cheap! It’s true they are like supermarket prices if not better when on reduction, so it’s not like going to a convenience store which charges double the price. And you get it super quick to your door by polite drivers! I mean, what more could you ask for? And £10 off for referrals or 50% off using certain codes…I often wonder how they make money!? Love love love Gopuff…it’s the answer to our busy (and perhaps lazy?) lives we’ve been looking for….Version: 4.0.4
✓ BruhSearch lil Marco thanksgiving on YouTube.Version: 3.9.11
✓ My go to spot for snacks/groceriesOf course just like any app or really anything in this world, nothing is perfect. GoPuff and everything it offers, the overall service? How could you really complain? The minimum cost to order is cheap, they offer so many deals and specials along with the Fam membership that gets you FREE delivery.. the delivery time is like 45-hour at most but usually it takes around 20 mins to get your order! Also my experience with other apps like Grubhub or Doordash, I usually always get something stolen from my order but never with GoPuff! I’ve ordered over 100 times by now literally and never got my order messed up & if i am missing something it’s because they sold out which they communicate that to you very well! They offer electronics, grooming items, pet stuff they pretty much are your local grocery store but they deliver right to your door. They close at 3am in my area and open at 7.. so you have 20 hours everyday to order whatever you want!!! You can’t complain about this app easy 10 out of 10 try it out maybe get a small order? You’ll be hooked though I promise!👌🏾.Version: 3.20.5
✓ They HIRE ANYBODY !The driver stole my order. I called the customer service line and the lady exact words were “okay you want a refund?” 🙂 no customer services skills what so ever. This was my first bad experience with them(literally always used this app!) and honestly i am never ordering again. The manager or whoever he was Called and said “oh your driver should be outside” after i waited 45 mins for an order to arrive. The driver steals my order (literally just hot chips and apple juice) you really think I am going to open my door to guy who takes hot chips? 🤨 how are we even safe? These people know our addresses. They literally hire anybody from third party company. Would not recommend at alllllllll!!!! Will be posting this on my social media! Because it’s 2021 and it’s a lot of crazy people in the world! We need to be safe! I’ll just stick with driving to the stores. Cancelled my FAM membership and all. ✌🏽got my full refund. It’s not even about the money, i really wanted my snacks 😭 omg..Version: 3.25.2
✓ The app that’s too good I’m broke.This app has been a life saver during my postpartum, I’ve been able to order most of the stuff I’ve needed when I haven’t been able to get to any supermarkets. I find some items to be overly priced but with the nature of the app/business I understand why they are. They have a good range of items and I would definitely recommend using the app for those items you run out of and need topping up quickly. I never have to wait longer than 20 minutes which I’m very grateful for. My only criticism is that I’ve used the app since the beginning and it used to let you do a minimum £5 order and now it’s £10, so I do find myself adding items for the sake of reaching £10… Ps…lower the price of the vego bars again 😂.Version: 5.2.0
✓ Best to dateSo I have been using Gopuff for about 3 months now. I have to say it is by far the best delivery service I have used to date. When you join there is a promo subscription which means you are not charged the £1.79 delivery fee which is great, you also receive points on your orders that can be redeemed for rewards such as £5 coupon off your order. I am in north London and they have a lot of promotions and price reductions, I have grabbed some real bargains. At Christmas I recieved a nice gift of £10 coupon, a tote bag and candy cane via Royal Mail. Their delivery times have always been fantastic with polite drivers. Pricing is very good with a wide range of products, I will often find things cheaper using Gopuff than I would in local supermarkets. The fresh fruit and vegetables are always fresh and the sell by dates on items are always good. On the 1 occasion I recieved an incorrect item the matter was dealt with speedily via there customer support which is email based. Another good feature is your coupons can be redeemed against tobacco,alcohol and reduced price items. In the north London area they are fantastic, I can’t comment on other areas..Version: 3.31.0
✓ Convenience and quality at the touch of a screenOrdering with GoPuff is very simple yet very effective! Once your registered, you pick your items and checkout! Within 15/20 minites your order is with you and the products arrive with a very friendly and helpful driver! I would highly recommend using GoPuff. Have used other ordering platforms such as Getir, Gorillas and Zapp but did not receive this level of service and efficiency! Thanks to all those working behind the scenes that make shopping a breeze. 👍🏽.Version: 4.5.0
✓ ServiceThe best I have been with you get the odd driver who makes a remark but otherwise it’s amazing due to my difficulty getting out because of my son who’s special needs and our family circumstances this has been a god send company for us. Especially in the winter nights. Very grateful for the late night service I really hope you keep going for years. Some items in the supermarkets are unavailable you stock major items. Very very grateful and excellent communication you can not fault it. Thank you go puff will always recommend.Version: 9.25.0
✓ Excellent serviceAlways reliable. Quick deliveries. I have used this app at least 50 times. They have great deals, their fam membership is cheap and gives good rewards and free delivery. Only twice have I had a delivery where an item was missing. Both times I recieved incredibly quick service and was given more than the item's value worth of credit added to my account for next time. Literally resolved within less than 24 hours both times. Most recently I was helped by Chloe, a Senior Customer Service Agent who was very understanding and helpful. This is the best delivery service out there and I've tried quite a few. Highly recommended..Version: 5.2.0
✓ BEST DELIVERY APP EVERDOWNLOADED THIS APP A FEW MONTHS BACK AND I AM VERY HAPPY WITH GOPUFF! Quicker than any other delivery service I’ve used and the range of products is getting bigger and bigger as time progress… I always recommend to friends but not many are interested due to it not being advertised like just eat and Uber etc… my advice and this is kind advice may I add! Get better advertising because people deserve to know who you are and you deserve the customers and also maybe as a weekly free roll to earn puff points? So the added bonus of not just earning puff points but winning them just from buying a certain product you chose 😉 that can be your entry into the free roll etc…. Love you go puff your doing amazing!.Version: 4.15.0
✓ Fastest delivery I’ve ever experiencedI love this app! I’ve used it several times now. Mostly while I’m cleaning or cooking. A few times while not feeling well and ordering some sort of OTC medicine. Saves me a ton of time and hassle. I stay on tract with what I’m doing if I’m working from home, busy doing stuff around the house, or just not feeling well to go out. My order shows up almost immediately. Like 10-15 minutes. Honestly faster than if I were to go out myself to the store. I literally have no clue how it gets here so quickly. I feel like they’re sitting down the street with my random items waiting for me to place an order. Like I know she’s gonna order some of this. I’m ready for her 😂 I love it!! As a single mother working a million hours a week, at the office and also at home… this app can be a total life saver. Thank you!!!.Version: 4.5.0
✓ The best out of its competitorsHave tried all the grocery delivery apps and go puff is by miles the best one. Range of products is fantastic, and it is significantly cheaper. I have deleted all of the other apps now as go puff is my go-to. The app should be improved though as stylistically it is not appealing and there are a lot of glitches which make the user experience worse. It could be so much better with just a few tweaks..Version: 3.31.0
✓ Amazing grocery delivery service !Gopuff is an amazing on-demand delivery service that has a variety of different products with everything you could ever need (household,stationary, snacks,) - to add on to this, they have the fastest delivery speed with orders arriving almost like the speed of light 👀. Customer service team is very friendly and helpful if you ever have any problems and will do above and beyond to solve your issues and make sure you are satisfied..Version: 3.29.0
✓ Literally hands down the best!GoPuff is literally the best delivery service I have ever used. I have not had not ONE bad experience with the company and I have literally ordered GoPuff in three different states! The deliveries are always so fast, packaged so neatly and the drivers always call me to let me know the order is here or has been left per the instructions. They were open during Christmas Eve, Christmas day and even New Year Eve. The driver called me after delivering my order like literally at midnight on the new year. I told her I was so worried about her and to get home safe with it being the holiday. The driver told me “ We had some late orders come in and I was the only driver. If I didn’t deliver them you all wouldn’t have gotten your orders and I didn’t want that to happen .” Like seriously! How considerate is that!!! The drivers are always so kind! I mean so polite and so nice! Like seriously! What is GoPuff paying them!!! In all seriousness I will go out my way to use this service . Please please don’t change a thing..Version: 3.30.0
✓ Horrendous Customer Service!!!Don’t believe Their Hype!!! I have used them daily for six months (plus) Delivery times can be as long as two hours. Heaven help you if you have a damaged product or an item not as described. I had a vape that was non working, their response was.. send us a video… I did just that and 48 hours later, no reply, no resolution seriously I’d say just go to someone else!!.Version: 9.9.0
✓ Love everything but the delivery time :/GoPuff just keeps getting better with its selection, everything (almost) is always stocked, the customer service is wonderful and the app is fabulous to use. The *only* bad thing is the delivery. Every time I use it, the predicted delivery time goes up and up- usually it starts out and by the time it’s delivered it’s 30-45 minutes later. This happens at various times of the day, and not when you’d expect they’d be busy. I wish they would project it later, especially since in my neighborhood (in Philly, their flagship) they don’t ring the bell so I’m waiting around with my phone for a call. It’s frustrating. Anyway, go GoPuff, I remember when it was a little startup by Philly students. Also I can’t say how much I appreciate that they offer condoms and the morning after pill in my city. It’s a bit of a laugh but it shows that GoPuff understands the real needs for safety in a student heavy city and isn’t afraid to put it out there. <3.Version: 3.9.14
✓ Great service!GoPuff is a great app and service that is quick and easy to use! Every time I have ordered it has arrived quickly and the products have been good quality, and if an item is out of stock they will call you to ask whether you would like a replacement item or a refund. I have been using GoPuff for a while now and will definitely keep using it!.Version: 4.0.2
✓ Love it but app glitches latelyMy husband and I use goPuff regularly. We’ve been noticing some weird things with the app. The first was that one day we can order alcohol, the next we can’t, then it’s back, then it’s gone. Frustrating. What’s more frustrating, is putting something in your cart only to find once your ready to check out that it’s unavailable. It would be nice if there was a way to remove the item altogether, if it’s currently unavailable or adding a label that says it’s unavailable before somebody gets their hopes up. Another recent glitch with the app: my husband ordered some snacks yesterday, the app reported the driver being like 15 mins away for at least an hour, 2 hours later he called goPuff customer support to cancel the order but the app just had the driver in the same spot for hours and the driver never came. With my order today, it took an hour where as most orders are easily under 30 mins. The app showed the driver being right at my location so I thought it was about to arrive, I check the app again and there are further away and stay there for 30 mins or so. I go to cancel the order because obviously the app is messed up and I get a call from the driver. Alls well that ends well but please take a look at the app pleaseeeeee. I love this app but these glitches are beyond annoying. Thanks!!!!.Version: 3.31.0
✓ Amazing appI’m in north London, I’m unsure if it depends on area how good the service is but so far it’s been amazing! Every order on point, the prices were great and literally got here within 15 minutes, I found out as got a discount through my door so decided to try it as was craving popcorn 😂 saw the Pepsi was on sale for 70p and spent about £26 and got 40% off for 3 orders, I’m on my 4th order and so far so good! Was very hesitant at first after seeing the reviews but acc really impressed! Won’t be using other delivery apps as much now unless I’m getting it from a restaurant! Not to mention I ordered at 3am once and still came!!! So so impressed and is definitely my new favourite app 😍.Version: 4.1.0
✓ Life saverI’ve used Gopuff many times now and every time has been spot on. The drivers are friendly and super quick! Prices are very reasonable, pretty much what you’d pay in a big supermarket. Delivery is cheap too. Cannot fault these guys at all! With a little baby it’s a mission leaving the house. I can get Gopuff delivered in the time it would take me just to get my baby ready to leave the house 😂. Amazing app, absolutely saved me when I’ve been in a pinch and needed essentials!.Version: 4.11.3
✓ Game changing appI’ve been using Gopuff for a few weeks now and I really can’t fault it. I have no idea how they manage to deliver everything so quickly and for such a small cost but once you start using it, you won’t look back! They seem to have a larger selection of goods in comparison to some of the other grocery delivery apps and the riders are always super polite and friendly!.Version: 3.29.0
✓ Super Speedy Snacks!!!🤩🤩🍬This app is a game changer!!! Firstly the variety of products they have is amazing!! Food , toiletries , electronics ,even seasonal products , I’ve seen Halloween and Christmas items🎄🎃I joined due to a friends referral and got £10 free!!! I’ve referred quite a few lol . The app is really easy to use and they often have discounts to save you a bit of cash. The first order I got had samples in so that was nice. The speed of delivery is great it states up to 30 mins but mine came in 15 & you can track your rider which is helpful. The riders have always been lovely and polite when I order . However I do think there is a no contact option if you don’t like that sort of thing. I would defo recommend Gopuff ⭐️⭐️⭐️⭐️⭐️.Version: 3.29.0
✓ Was good at first but now…I’ve been using this app since the 2020 during the pandemic and at first it was one of the main delivery services I used because they had a good variety of things you could mainly get if you were to go to the grocery store. And I liked to use it especially for little things like snacks and beverages. But now I barely have no use for it anymore because their items have become a bit overpriced, and almost all of my favorite snacks and drinks I usually buy are always out of stock! And it takes so long for them to come back in stock. I also don’t feel like there are many good deals anymore like price drops on items or getting a percentage off your order unless you spend a major amount of money or something. Until there’s a bit of a change in those areas, I don’t really think I’ll be using this app that much anymore..Version: 4.13.0
✓ AMAZING! But a couple of tiny tweeks!..The speed is unbelievable. The range is terrific. Cigarettes at normal prices is unique. The prices printed on goods being the actual price you pay for delivered goods is heavenly. Taking orders till 1am is just so civilised!! I would only suggest the following: 1. Let customers know that they can’t check out if something previously placed in their basket is now unavailable. They have to delete this item before they can check out. (Maybe I’m the only one who didn’t know this?) 2. Let staff know this glitch so they can advise - unless it really is just me! I would have saved SO much time if someone had told me :)) 3. In an ideal world, a customer service phone number would be fantastic but hey - I’m really just commenting on a slight rough edge on the best delivery service I have ever EVER tried … and I haven’t been out shopping for years, so I’ve tried them ALL!! WELL DONE GUYS! So so grateful to everyone involved from ideas guys to delivery heros. THANK YOU!!!.Version: 4.18.0
✓ Great service!GoPuff is legendary! Grocery delivery is the way forward👌🏾 Used to order from Asda and have to wait days for a delivery slot and also be disappointed on the day when a product is out of stock and I was not even informed.. GoPuff on the other hand arrives in 10-25 minutes and if there is any stock error on their part, they ring you up and ask if you want a replacement or refund! Now that’s customer service. While every company has its pros and cons, I can really tell GoPuff work to correct and erase their cons. GoGoPuff! 😄.Version: 3.31.0
✓ I don’t normally leave reviews but,I downloaded this on a whim (was actually because I was too lazy to walk down the road to my local corner shop) but ended up becoming very handy when I needed to isolate for 2 weeks for an upcoming operation. I’ve been ordering on this app for almost 2 weeks now consistently and have had no issues, nothing has been missing. I have ordered 15+ items and I have ordered only 2 or 4 things with no problems, drivers have always been super polite. The only thing that I’ve noticed, which I think is a bug with the app, is sometimes even when you don’t want to tip the driver it will still have a tip charge on? I correct it by clicking on ‘custom’ again when at the checkout and it takes it off finally then. I didn’t notice it the first time and luckily my bank always asks me to authorise my payments because it had put on a £5 tip on without me knowing. But overall, this app is great if your currently having to isolate or have trouble getting to the shops..Version: 4.4.1
✓ Best delivery serviceI’m located in Portland, OR and have been using GoPuff for over a year now and I’ve never had a bad experience with my orders, drivers or customer service. Compared to other delivery services (I won’t name names) that repeatedly let me down - I’m always happy to order with GoPuff because I know it always goes right. You can get just about anything on the app and the inventory stays up to date - I recently ordered something that they had just ran out of and they promptly texted me if I wanted to replace the item or take it off. I really appreciate how quickly and efficiently that communication was. The drivers are always so nice and one even told me out of all the delivery services they have worked for GoPuff has been their favorite - so that’s good to hear the company is doing something right for their employees! Thank you for always being consistent!.Version: 3.20.1
✓ Best delivery appBest groceries app I’ve ever used, prices same as shop (sometimes cheaper with offers and loyalty points). Customer service always excellent, they’ve forgot to pack an item a couple of times and rang me to say so and that they had another driver on the way to deliver the item separately. Even received a letter from the company owners at one point thanking me for their customer with some goodies. Keep up the great work!.Version: 3.30.0
✓ I highly recommendI love GoPuff. It’s been one of my favorite ways to order food and late night groceries. They offer good incentives and discounts for promoting their app, and a lot of banks give cash back for using your card with them. I’ve saved over a hundred dollars ordering with GoPuff. And I always try to refer my friends. Also, their newest addition of hot items, like their pizza and tator tots, is a dinner go-to. They are super cheap and delicious, and stay hot until it reaches my door. Their packages for hot and cold items far exceed competitors. And I can always count on a driver being available for delivery- even late at night. Also, customer service representatives are super nice and understanding and they do what they can to fix a wrong order or compensate a missing or late item. I hope they continue to expand their delivery, so I can continue to use it when I visit home and travel to other smaller cities..Version: 7.4.0
✓ Gopuff grocery delivery service.I’ve been using Gopuff for quite a few months, since it originated as Dija. They told me that I’d been with them from the beginning! They’re usually VERY quick (20 minutes delivery time or often less). The drivers are polite and efficient, and always find my address. (Some other grocery delivery services have difficulty with finding my flat!) Today I ordered 3 packs of Bird’s Eye fish fingers, and only 2 were delivered by mistake. I told Gopuff and they were TERRIFIC! They refunded my money to my bank account AND gave me a £5 Discount to use on my next order, which I have just used to get some FREE Ben & Jerry’s ice cream. It was delivered within 20 minutes of placing the order. My only criticism is that the selection of products available on the Gopuff website is very limited indeed, compared to Waitrose, which is my usual delivery service. But, apart from that, I can’t fault them. Three cheers for Gopuff! 😀.Version: 3.31.0
😕 Gopuff - Food & Drink Delivery Negative Reviews
