Xfinity Stream App Negative ReviewsComcast

Xfinity Stream Negative Reviews

4.5
4.56369 star

Total 37 Negative Reviews

Xfinity Stream App Complaints & User Negative Comments 2023

Xfinity Stream app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Xfinity Stream? Can you share your negative thoughts about xfinity stream?

Please wait! Xfinity Stream Facebook comments loading...



Xfinity Stream for Negative User Reviews

Ads are out of control.I wouldn’t mind the crashes as much if when watching movies with ads, if it crashes, which is still common when using PIP and coming back to the app, it didn’t go back 2 ads earlier, so if the app crashes you have to sit threw two set of 3 minute ads. I’ve already wasted 20+ minutes im one spot, and like 6 in a earlier part when it crashed as well. Ads are already bad with 5 minute ads every 20 minutes, so in a 3 hour movie 9x5 is 50 minutes of ads. But if the app crashes like for me that’s 1.5 hours of ads in a 3 hour movie. If they make ads every 30 mins, 5x 6 = 30 minutes of ads which is pretty acceptable. Also if I’ve already seen a part and the app crashes making it rewind it should not play new ads. I’m just so frustrated right now. I don’t mind ads but the lengths of the ads and the frequency is painful and gives me a headache. One movie a while ago I didn’t even brother because it was an ad one, after the first one I gave up on that movie, I’ve become weak to accept this many ads. I might look for alternate apps and will stick to ad-free movies for this app unless they fix these problems, but idk because obviously it makes them money.Version: 6.9.1

Waste of spaceWhile traveling. While logged in. The app on my mobile device told me I was out of my area so I couldn’t watch my channels. That’s not right. If I’m logged in and on my phone. It shouldn’t matter where I am. I should be able to watch anything I pay for regardless of where I am in the United States. Especially something on a local free channel. Football should be universal. $240 a month and can’t watch tv while traveling. If you get a glitch and have to close the app you can’t fast forward through the show so the show starts at the beginning again. No matter what. You have to watch AAAAAAALLLLL that you already watched in order to finish the episode. Insane. Comcast is a multi million $$ company I pay almost $300 a month and they can’t even get a show to play right when streaming. About time I went back to dish.Version: 7.1.0

Able to watch shows but the app is slow and glitchyThe app is nice for watching your shows that air on cable directly on your phone or iPad, however, there are many issues with the app. For one, just searching for the show lands you in many loads of the title - each time you type a word or letter the titles take a moment to load. Now the load time isn’t longer than a couple of seconds, but when it goes multiple times the time starts becoming significant. Another major problem I have with this app is the functionality. When I tried to scroll through an episode of my show it would take me back to the spot I was at before scrolling and it would show me an additional advertisement. This specifically bothers me because I despise ads and I seriously despise when an extra ad is fed to me when it shouldn’t have. Wanting to watch my show while I ate, I kept trying to scroll and the same issue persisted - forcing me to watch 5 or so of the same Allstate ads (yes... bland). My food was getting cold and I was hungry so I gave up, closed the app, and moved on the the tv channel’s app. The app is okay, but it would a whole lot better for the customers to not have to experience multiple Allstate ads even though television needs to be a little bit greedy..Version: 6.0.2

FINALLY a tvOS app…but with flawsI’m glad that Xfinity finally got their act together and made their app tvOS compatible. That being said, there are some large flaws that need to be addressed. -No picture-in-picture support. It would be very, very nice to be able to minimize the current video while I’m viewing something else (like checking other channels while one is still playing) -the back button on the remote doesn’t take you out of the app unless you’re on the channel. If you have a show selected it doesn’t work. That’s pretty wonky. -I’d love to see some kind of a UI that allows you to quickly access recent channels (much like how the “Last” button works on the boxes). It’s too hard to channel skip between channels that aren’t beer each other..Version: 7.5.0

As of recently HORRIBLE!!!This used to work really great but recently it is horrible!!! I couldn’t even watch the football game today!!! I ALWAYS use this app while I’m cooking or baking and have NEVER had a problem until this latest update!!! AND it’s not just the app!!! The TV seems to be not functioning properly either!!! It’s bad enough that most of the channels on the app don’t have numbers??!! but it says “now on “ but won’t let you watch??!!!? I don’t write many reviews but this really has me upset because we pay for this!!! My boyfriend is so upset that he is talking about going to Verizon, I personally can’t stand Verizon but I understand his ire!!! The TV says we don’t get a lot of the normal channels we have always gotten and the plan isn’t cheap!!! PLEASE FIX THIS BEFORE THE THANKSGIVING HOLIDAY!!!! I will also be calling the Comcast xfinity company tomorrow (Monday) to see what they have to say about this situation. I used to LOVE this app and this company but now it’s so frustrating and maddening!!!!.Version: 7.5.1

BEWARE: App/Service Allows Unauthorized Devices and StreamingApp and Service have no mechanism for booting off unauthorized devices, even as the unauthorized user is actively using the streaming service, unlike every other tv/internet service. Despite multiple password changes and the addition of 2-factor verification, the streaming app does not request the re-entering of the new login information, allowing your service to be used without your authorization. App offers a useless “Manage Devices” section, which is a misnomer because there is no ability to make ANY action. You will only be able to look at the unauthorized device/person that is wrongly using your service. Customer Service appears clueless in solving the issue. Deprovisioning all streaming devices appears to be the only fix, if you can get someone in customer service to actually do it..Version: 7.6.1

Horrible Streaming ServiceI can’t go five minutes without the app buffering, then eventually restarting due to freezing. This is an awful excuse for a streaming service for a company as massive as xfinity. I’d expect more from a 12 year old trying to pass a computer class than this garbage xfinity has put out. I’ve been trying to use this app since the beta version because the beta was actually a decent app. I’d go several days without a buffer but ever since the beta shut down and the real app was released, it’s buffered like crazy and I’ve only been able to watch about 50 percent of the live tv I’m trying to watch due to freezes and extremely long load times. Even on xfinity Wi-Fi this app basically refuses to work. If xfinity can’t get their heads out of the sand they’re not gonna be able to keep up with television since it’s becoming more stream friendly and less cable friendly. I’d recommend any other streaming app. This one is awful..Version: 7.4.0

“Update” DISASTER for iPad2 —DOES NOT WORKXfinity Stream App was working fine until about 10 days ago when it suddenly STOPPED WORKING on our iPad2. After attempting to update & failing, calling customer service numerous times, and getting the “royal” runaround, we now realize the truth: Xfinity updated us to extinction! That is, they created an update that is NOT backward compatible to run on the “mature” hardware devices owned & used by their customers. Amazingly, the App was working flawlessly— and if it’s not broke, don’t “fix” it! This “update” is both sad and frustrating for the MILLIONS of your paying customers who still use these older devices. We expect BETTER from Xfinity! Please give us back what you promised —and what we are PAYING for: “the ability to stream from every device in our home!” Please issue another version of your software that will continue to be compatible!.Version: 6.2.0

App doesn’t work on $1,000 Sony TV!I HATE this flipping app. Considering cancelling ALL my xfinity service because it doesn’t work on my big, expensive living room TV. It’s 6:12 pm. I open the guide. It only shows 6:30 and later. Only option is to record a show at a later time. I AM NOT GETTING WHAT I PAY FOR! I have many photos of what I see on the screen and am happy to share them if you provide a way to share. Also, the channel logo gets stuck on the screen and the show plays behind the logo. It never goes away. I don’t have as many issues on my other LG TVs. The first issue happens rarely, but still happens. On the Sony, it’s all the time. Sometimes I’ll turn on TV and it’s already on the last channel i watched. Stuck. Can’t go back to see the guide and choose another channel. Please fix this soon or I will cancel my service. Do some fricken user testing on a Sony, or warn your customers it does not work on a Sony and provide a free cable box..Version: 6.9.3

Why so far behind???There are too many little issues making this app worthless for me when I need it most…traveling! Why can’t I access my Favorite movies…only Favorite TV shows??? I have all those movies saved & then cannot see them to download the ones I want to have with me!!! Yet they show up with a star if I am lucky enough to come across one. & why are so many movies I get free included with my package to watch @ home NOT available for download??? I find myself instead having to use Netflix, Prime Video, HBO Max, etc apps all separately…then what’s the point in having this app??? Just like the awful email app you’ve now completely eliminated…how is it a company this large doesn’t have an app to access email…& apparently couldn’t figure out how to make it work??? I hope you fix this app…vs giving up on it as you did the email one😟 Will increase my rating when & if the app improves….Version: 6.9.1

Keeps getting worseI have used this app for along time on my IPad. It worked great until they “improved” it. When I play a show that was DVR’d, the audio goes out after about 20 - 25 for about 10 secs. If you hit rewind the audio will play straight through. Within a min., it goes out again. Then it goes out again at about 40-45 min then again about a min later. If I have to quit watching a show and come back to it later, I hit watch, resume - where I left off - and it starts the show all over again from the beginning. Lately, when I TRY to watch a show that’s On Demand, it won’t even play. Time is ticking but the screen is black and there’s no audio. If I could, I’d get rid of Xfinity. Have you ever tried getting a live rep on the phone and you know more about the system more than them? Yes, my pad is updated, yes I have done a reset on the tv, yes I have deleted the app and re installed it. If it didn’t work for me, how is it going to work for them? Being a very long time customer it gets very frustrating..Version: 7.4.0

I see a lot of paid reviewsNo way does this app have such a high rating. If you download recordings you’re lucky if they’ll play correctly. It is no better than TViO, you set it to record a show and despite it being owned by the very company that runs just about every bit of content on TV, if the show scheduled is pre empted but something. It’ll still record the same time slot. Which may be half of one show and half what you wanted to see. Watching shows on demand is a pita, if you’ve watched 20 minutes into an episode and it gets interrupted you’ll have to start over from the beginning, without fast forward enabled to get where you left off. And it locking you into watch shows on your network instead of wherever you happen to be. You can’t stream just anything you want. So those are paid reviews..Version: 7.6.1

Needs updatingThis app was great for a while and the past few months I’ve noticed anytime I go to watch a show (on my phone or tv) at certain parts throughout the show it’ll freeze for a minute or so and then restart the whole thing. Just today I was watching something on my phone and paused it to go do something and I hear it started playing on its own. I went over paused it again and swiped out of the app I walk away to finish what I was doing and it started playing again. I walk over exit the app completely and go back to what I was doing. I bet you can guess where this is going, yep it started playing again. So I deleted the app and won’t be using it anytime soon. The amount of problems that keep happening makes me not even want to watch the shows I recorded. I ended up downloading the networks app directly and logging into Comcast through that and didn’t have any issues, of course now I have to watch the ads but I’ll take that over buffering every few minutes..Version: 6.9.0

App keeps freezing on same commercial since updateI use to love this app until it’s recent update. The layout changed which is horrible but the app hasn’t worked right since. It locks up and freezes every time the “Birdie’s “ commercial comes on. The audio continues but the video freezes. This happens on every recorded show you are watching. You can’t fast forward through it either. I can’t finish watching several recorded shows do to the app locking up & freezing. I tried to submit a complaint to the designers & developers yet for some reason they have stopped taking complaints and emails even surveys. Comcast/Xfinity doesn’t even have a section to handle app issues. It’s been a nightmare since switching to Comcast/Xfinity. I posted a review hoping to catch someone’s attention but the glitches and bugs still haven’t been fixed and I posted on social media. Social media wanted to try and fix it through my account when it’s an app issue..Version: 7.0.0

Not working on iPhone 6Hello hope Comcast can please fix this. Downloaded this on older iPhone 6 and it works for 24 hours and then says an app update is needed but because iPhone 6 can’t run iOS 13 it won’t update the app. So it then says download an older version- but then it won’t download anything - because it’s maybe already running the old version. Keeps happening every 24 hours. Then have to delete the app and reinstall it. Also running the app on a new iPhone 14 pro with Comcast 1200 mbps home internet. The app keeps stopping all the time. audio keeps going but picture freezes or picture keeps going and audio freezes. It happens on both devices on home WiFi all the time constantly maybe every few minutes. It’s extremely frustrating. Other streaming apps don’t seem to have this issue at all only comcast stream. This issue only began recently in the last few months. Before that the app wouldn’t stop on newer devices so think this is an app issue..Version: 7.6.0

Downloads Do Not Play on Airplane ModeAfter downloading movies and multiple shows from my recordings, it is just pointless to try and play them back off WiFi. The fast forward doesn’t work as it used to (allowing you to jump 15sec or more). The bigger problem is that once you hit that search button, the audio stops, or the video stops and the audio continues. If you try and go back, the same thing occurs. Restarting the iPad doesn’t fix it. Deleting the app and reinstalling doesnt fix it. It does not matter what movie or tv show of 5 different ones I tried to play. This has been ongoing over the last last several months (9 months at least). What’s the point of downloading anything if you can’t play it back!! I have an iPad Pro which is currently updated to 15.4.1. It was always updated to current versions. Please fix this app!.Version: 7.3.1

Can’t Sign-in Since iPadOS 13 Update: “Back Office Provision Error”I can no longer sign-in to the app on my iPad ever since updating to iPadOS 13. When I attempt to login it gives an error advising “Back Office Provision Error”. It then has a pop up that says restarting device, and it goes through the whole process all over again with the same results. I’ve deleted and reinstalled the app several times and still cannot get logged in. Calling Comcast customer services offers no help or solution for this issue. Really disappointing since we are paying for a service that we can no longer even use! We are left with a choice to either update to the latest iOS and lose out on this app working or stay with an outdated iOS version and continue to be able to use the app, but risk your device by not having the latest security fixes etc. I’ve heard this issue is also happening with phones updating to iOS 13. Due to paying for a service that I can no longer use and can’t offer help or a solution: 1 Star Rating.Version: 5.11.2

On a phone Ok! On TV not so much.I use Xfinity internet through the traditional cable company. I use the highest speed offered from the company, because I mostly work from home and it is great. I turned the guest bedroom into an entertainment room and added a HomePod to extend the service. I did not wish to see more unnecessarily cable wiring for a cable box. So I opted to use the Xfinity app instead of a cable box. My smart TV, connect to the Internet and I can use all streaming apps. Everything works fine until about a month ago. The Xfinity app started to get very glitchy. It is slow to load and sometimes it doesn’t load at all and I always have to reinstall it. It worked fine until it didn’t now it’s just a pain to try and use it. As I said, it works fine on a phone or an iPad but on a television and it really doesn’t work at all..Version: 7.6.1

MehI don't think this app is very functional. If watching a series of, say, six episodes, I will finish viewing the fourth episode and if I come back on it will be in the middle of the second episode. I've also had it do some crazy things like switch to a different episode while viewing. One minute in the current episode and the next minute looking at something from last week. Maybe an FX problem, I don't know. Also the app seems not to put the programs on the night that they actually come on Xfinity TV. It's a day or so behind. Why?? This also happens with on demand on Xfinity. Very annoying. Costs too much for all the problems. I have been a customer for YEARS and I think it's time to cut the cord. Bye.Version: 6.11

What the *#%<<€€+Why would anyone in a position of authority allow this app, that clearly does NOT work, to be published. Is it now just standard practice to care nothing about fulfilling the promise made when you say “watch from anywhere with our app!” As long as the screen looks like it did in a previous version when the app worked, then youre good to go, right? It doesn’t matter that every button links to a dead end. Everything takes forever to load and as soon as it does it diverts you to an error screen saying try again. Is this a crap shoot? Is this a slot machine, “aw you lose, pay us for another month and try again!” It used to work. It was great. So wonderful to be able to check in while away from home. But there’s that unfortunate, twisted corporate mandate: we serve our stockholders not our clients...if it’s not broken then get in there and change it until it IS (broken). Congratulations. Failing is so important in business..Version: 6.4.0

Xfinity Stream LimitationsXfinity has been the worst cable provider I have ever experienced. The overall quality and service is great but they apply limitations that are beyond frustrating. Living in an apartment in Chicago, my apartment building includes Internet in my utility package. However, I’m required to contract my own cable and therefore I moved forward with Xfinity. I have 5 TV’s in my home and have a cable box in the Living Room and Family Room. The representative assured me that the other 3 TV’s could use the Xfinity Stream app; however, I’ve experienced nothing but issues with this app. Due to the fact that I don’t purchase my Internet through Xfinity, the restrict the ability to utilize cable on the other 3 TV’s. I receive an error including, “..some content can only be viewed on your in-home WiFi.” Essentially, Xfinity is requiring me to purchase their WiFi in order to stream cable and since I have WiFi included in my monthly utility bill with my apartment complex, I have to pay an additional $50/mo for Xfinity WiFi or $25/mo for 3 additional cable boxes. I feel extremely disserviced as this is a clear sales tactic to expand the services I use by requiring me to utilize Xfinity WiFi in order to watch cable on the Xfinity Stream app. This could just be my opinion but I feel as though trust is built over time and can be lost in a moment. Xfinity’s lost my trust through this experience..Version: 6.8.0

Utterly UselessUsed to be great… I could watch tv shows or movies on my iPad. I pay through the nose for your services and have been a loyal customer since 2007. About 4 months ago the movies stopped playing on my iPad. There is a black screen, no sound, subtitles work and the movie runtime displays….but I can’t see or hear anything. I can still watch tv shows, but now that is starting to “act up.” So fed up. No excuse for this. Oh yeah, today the Internet was down for almost 5 hours. So much for working from home. Being loyal to you seems to mean nothing. Apparently you don’t value loyalty. Tell me why I should remain a loyal customer of yours when you can’t even provide me with the service I overpay for??? Btw, your download speeds are laughable and the constant buffering is beyond annoying. Only 2 people in this household and we aren’t gamers…. No excuse..Version: 7.4.0

Must be nice to have the monopoly on cable.To bad everyone doesn’t realize their group power and ban together and stop subscribing for a while at the same time till COMCAST/xfinity and any other company we want to hurt financially. If they feel the same financial pinch we do as customers then their greed may actually stop capitalism. But instead we just keep paying and complaining. There will come a time when people will ban together and make a the bottom line matter. It’s happened in the past when people weren’t so greedy or self absorbed. I wish the future all the best. Within one second I went from watching my shows to NOT! I’m traveling and have my old iPad (because I don’t like traveling with my good one in case I lose it). And due to this UPDATE! I NOW CANT WATCH ANYTHING BECAUSE I CANT UPDATE PAST TO THE NEW VERSION OR STREAM OF THEIR DUMB WEBSITE. PLEASE EXPLAIN WHY I PAY $300 for a service I don’t have CONSTANT ACCESS TO NO MATTER WHERE I AM? I HAVE HAD IT THIS ENTIRE TRIP TILL about and hour ago. Then poof your grinch system just decided to make me want to stop my service even more!.Version: 7.5.1

Used to be Great, but having major issues nowI tried to stream Trutv today and it said subscription required. I already have Trutv and my cable bill isn’t cheap. This app used to make up for some of that, but doesn’t any longer. I used it last night and it was fine. Today is when the issue started. I downloaded the update and it still didn’t work. My favorite channels are gone and doesn’t allow me to access most of the content. When I look at tv channel’s most don’t show up. It skips over many of them. The bill is paid and not due till later this month. I hope the developers can fix this issue or explain why it is happening. The app was one of my favorites till this issue. I would have given it a 5 star review till today. If the issue was fixed. It would get a 5 star review from me. Btw, I am using wifi and not cell data. I have phone, internet and cable through Comcast..Version: 6.7.0

Pay entirely too much for the services rendered.Every few months something always goes awry with this service. Can’t load content, freezes, but the best is getting all your “entitlements” removed randomly. That’s what they call it. The channels you’re allowed to watch. It’s happened twice in less than a year where the system thinks I don’t pay for any of the channels I want to watch and they have to reset it. Ok fine. But then I have to remove all the apps and reinstall. Ok cool. Now there’s a 3 step verification for each device, all of which have been previously approved and active for almost a year! Subpar tech for a Goliath monopoly. I’ve been leaning more and more ditching their cable and I think this might be the last straw. I pay entirely too much to have to work this hard just to enjoy the services I party for. Took about two hours just to get it all back to normal only to know it's going to happen again. Do better..Version: 7.5.1

Glitchy.This app requires you, if watching something you’ve recorded, to be constantly aware of where you are in the recording. If you’re watching on an iPad (newest version iPad Pro) with AirPod Pros and for some reason pause by taking an ear bud out of your ear, the app will nearly crash and reset your recording back to the beginning. They present it as being seamless for playback; it’s absolutely not. If a call comes in while you’re watching something, and your AirPods jump from the iPad to the phone, it will reset the recording to the beginning. It also takes way too long on opening to be ready to use (on Xfinity gig-speed wifi), and if you leave the app for 5 seconds then return to it, you may have to wait another 15 seconds for it to be ready to use, while it has to figure out what it’s doing and whether you’re a qualified user (?) even though you just had it open. For what’s presented as a great app, it’s got major shortcomings. It’s sometimes more inconvenient than useful..Version: 7.6.1

Privacy in not in our handsNot only does this app not work well or is it intuitive, comcast plays a lot of games with trying to make sure it’s as difficult as possible to manage your privacy controls. All of the options are on different pages, they burry the link to go ‘manage my data’ and advertising options and then when you select one opt-out it takes you back to the original home screen to start the hunt all over. Just put our options on one page and be transparent about the data you’re using. We’re your customers and we already pay. Making it difficult to manage my preferences makes you a non-transparent company. For such a large company, you’re running this like a shady street vendor. If we can’t trust you then why do business with you? Especially in this day and age..Version: 7.1.0

TerribleOne of the worst apps I’ve ever used. The internet speed is much more than needed and even when this is the only thing streaming on WiFi it pauses, cuts out, buffers, etc. it won’t allow you to watch networks you pay for on live tv (CBS and more). During Stanley Cup Playoffs (while on TNT through this app) the video cuts out and leaves you a message that it’s trying to reconnect but never does visually. Sometimes the audio comes back but that’s useless when you can’t actually watch the game. If you use an app you don’t expect to need to back out and re-load the app every single time a commercial comes on. Half the time we try to continue watching a show we’d started earlier it will leave a black screen with no audio or video until you completely back out of the app. Sometimes you have to try and back out 3-4 times before it’ll load. Extremely disappointed in an internet service providing company having apps that don’t work. The only reason I’m leaving 2 stars is because recorded shows usually work..Version: 7.3.1

NOT HAPPYI have been a Comcast customer for years and very pleased. Since the service is now called Xfinity, it has been a nightmare! I have been on the phone for since July 5 and God only knows how many hours! It started with phone issues, then WiFi issues, then tv issues that are still ongoing. I have a new modem, new remote (not compatible with my Tv. New remote being ordered; never received and was told order was never processed. Can’t access tv apps for reasons a normal person like me would never know. Last night, July 23, I’m told I need a new box!!! It has been ordered and should arrive within 30 days!!! This morning I get a message telling me to go ahead and get started by installing this app. Now all I see are these negative reviews. OMG I think I’ve been given bad advise again! I think I’m done. Don’t need this additional anxiety!.Version: 6.0.2

Not able to streamI have never held Comcast in high regard because of their price gouging..I was paying well over $200 for internet and one tv with basic cable and they could never answer why friends I knew with more services were paying the same or less. I cancelled cable service but kept internet which included broadcast television for an additional $10 they the streaming app and it was working out well for me until it wasn’t anymore. Spent over an hour on the phone trying to figure out why my app won’t show any channels or recordings any more. Was transferred to a higher level tech support to no avail. They reset credentials, establishments and nothing. I have internet and pay extra for broadcast television that I have not been able to access for weeks. Representatives tried to be helpful but I’m still without the services I pay for. They said a level 3 tech would call back in 24-72 and this is the second time I have been told that with no return phone call. We are limited to the internet service available in our area or I would have disconnected my service all together a long time ago.Version: 5.11.2

Worst app. Don’t bother downloadingI pay Comcast enough to feel entitled to a functional streaming app. The app loses a connection to wifi when casted on TV. I have the highest and fastest wifi that Comcast offers therefore it’s irrelevant whether it’s the app or the “lighting speed” connection. Either way, it’s still Comcast’s problem. Yet, nothing is done. At any rate, once the app is finally functioning after 30 minutes trying to get it to work, once one pauses the show being streamed, it takes another hour or so to make it work again. AND , the app restarts the entire movie. I don’t want to watch the entire movie again, I’d like to pick up where I left off! Fix this. The monopoly Comcast has over cable/internet is absolutely outrageous and there’s nothing one can do but to continue to pay these exorbitant rates. Please people, do NOT buy into their cell phone offers. They can’t get an app to work so what a makes you think they’ll succeed in the cell phone department?.Version: 7.4.1

Nonstop weather emergency alertsTerrible app. Every time it rains we have nonstop weather alerts that repeat over and over again. The alerts are not on regular xfinity. Only the streaming app. They go on forever, then the tv will come back for a couple seconds, then more alerts. Just a constant stream of them for hours. It’s loud and annoying. You can’t change the channel or watch recorded shows. The alerts take over everything. Tried contacting customer support and they were zero help. Tried to tell me how to fix the issue on the regular cable but had no idea how to help with the app. Xfinity needs to fix this issue with the app. Play the alert once or scroll it on the bottom of the screen, but don’t let the alerts take over the app for hours on end. It is literally every day now when it rains. Was not an issue with xfinity stream beta. Only the new version..Version: 7.4.0

Streaming App on TVs is UnstableI have Xfinity’s cable (and internet) package with a cable box in the livingroom. I use the streaming app without a cable box in two bedrooms. Two different TVs, a TCL Roku manufactured last year and an Insignia that is several years old. Both initially streamed without any major issues, but in the last several weeks, the app has become very unstable. It randomly times out of programming and then displays the guide which then becomes frozen. This requires exiting the app and launching again (and yes, I’ve deleted and reinstalled the app multiple times). When intentionally using the guide, it often buffers then unresponsive, again requiring exiting the app. And to top off the glitches, the audio lags. Again, exiting and relaunching typically fixes the issue for the session but not always. I do recognize that the app says it’s in beta and thus, in progress; and I appreciate having a way to watch cable without the rental expense of two more boxes (not sure why whole house devices aren’t an option), but the app in its current version is frustrating, nonetheless. I just hope the developers read the reviews for feedback that can help them identify and fix the issues plaguing this app..Version: 7.5.0

HBODue to being customer since the late 1990’s, I was once considered a VIP. My service was great and I had HBO, Showtime, Starz and occasionally a free movie!!! Well being a senior on a fixed income, past essential worker, my bill on your quad plan has increased at least $75 over the last two years and ALL my “PERKS” have been eliminated!!! I am Strongly considering termination of my service with you, which I’m sure you could care less about, but FOOD is still important to me!!! So I’ll see what your next negotiations bring, and if no perks continue and my bill continues to exceed $250 a month, I will consider termination. I’ve really enjoyed my Internet, phone, cable and security system for 20+ years, but I will find it hard to recommend new customers to you, especially when I hear they have FREE Netflix and I couldn’t even added to my plan for just under $300 a month!!!.Version: 6.3.0

Very unreliable.I do not have a cable box and rely very heavily on this app to stream content to my TV via my Chromecast device. Somewhere in the last several days a change was made to this app, that thinks it is casting to my TV. But all my TV says is waiting for content. My iPad tells me that content is streaming but the app itself says content is waiting to be selected. If I had not purchased so many movies through Xfinity I would have canceled them already. Another issue with this app is that when it did work streaming to my TV, I would be in the middle of a sporting event, when a message comes up on the screen asking me if I am still there meaning am I still watching TV. That’s just plain stupid. If there were another provider in my area I would drop Xfinity is quick as you please. I know the problem is the Xfinity app because all of my other streaming apps, Netflix, HBO, ESPN all stream successfully to my TV. The only app that doesn’t work to my Chromecast device is Xfinity..Version: 6.11

Pure crap!Today is Sunday, August 7th, 2022. On Friday at 10 a.m., I lost the ability to stream ALL channels away from home except for NBC. I called Xfinity and got the runaround from the Philippines for over two hours with no solution. Apparently, Xfinity introduced this “new, improved” app to replace the one that worked perfectly for years. If this situation is not resolved within one week, I will QUIT XFINITY. Update — I received a response from Xfinity on Wednesday, 10 August, saying they were aware of the problem and had fixed it, and to re-boot the app. It worked, and works perfectly now. *** My advice to Xfinity/Comcast is to advise their customers and their support staff in the Philippines when problems like this occur, and to provide an estimated date of repair. This would go a long way to comfort customers who are experiencing these problems. Think of it like being on an airplane that isn’t moving at departure time. There are good, aware pilots who get on the PA and give an account of the situation. Comcast/Xfinity should follow this practice..Version: 7.4.0

Xfinity Streaming has not worked yet!I have had mine since Feb 20th and still can’t stream. From what I can tell you can download the streaming app on newer versions of my TV in the family room but mine is 7 years old but still a 55” LG Smart TV. I mainly started my service back up because I desperately needed the Internet to job hunt and that is where all my time has been spent (easy when your Cable isn’t working). I paid extra for the 300 mb/sec so I would be prepared to accept any type of position available including work from home, independent consultation, or partial commute. That is when the sales rep talked about the awesome streaming app and no monthly fee for equipment because there are no cable boxes for every TV. The 300 mb/sec Internet comes with a different router than other plans and it is also required for the streaming app service. The sales rep really unsold here on the service and by lowering my monthly bill due to no charges for each cable TV box, that is what sold me on this plan. Sales reps should verify over phone the make/model of your electronic equipment to ensure compatible for streaming services to work as intended for optimal performance. This would make sure customers have a good experience getting up and running efficiently and effectively with the new service being introduced. Plus, it is just the right thing to do..Version: 5.14.0


🙂 Xfinity Stream Positive Reviews
Is Xfinity Stream not working?

Xfinity Stream works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Xfinity Stream.

⛔   Xfinity Stream Problems
Applications with negative comments similar to Xfinity Stream
Xfinity Home negative reviews, comments
Xfinity Home Negative Reviews

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create...

Xfinity Prepaid negative reviews, comments
Xfinity Prepaid Negative Reviews

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s e...

XFINITY TV Remote negative reviews, comments
XFINITY TV Remote Negative Reviews

Use your smartphone or tablet as a remote control. Change channels, browse Xfinity On Demand, TV listings, and DVR recor...

Xfinity Communities negative reviews, comments
Xfinity Communities Negative Reviews

The Xfinity Communities app lets you manage Internet-connected devices in your apartment when you’re on the go. Now you ...

Xfinity negative reviews, comments
Xfinity Negative Reviews

Enhance your online experience with the all-in-one Xfinity app. It's the power of the Xfinity 10G Network, in the palm ...