MyQuest For Patients App Support

What is MyQuest for Patients? Description of MyQuest for Patients 961 chars

Take control of your health.

With the MyQuest app from Quest Diagnostics, all your lab results and appointments are at your fingertips – so you have the information you need to stay healthy:

• View your lab results securely and quickly
• Find nearby Quest locations that are convenient for you
• Schedule and manage your appointments
• Manage the health of your loved ones with MyCircle
• Browse and buy your own tests with QuestDirect
• Share your health information with your healthcare providers
• Integrate your results with Apple Health

Did you know that people are more likely to know their WiFi password than important health information, such as their blood type, cholesterol, and blood sugar levels? Take control of your health with the MyQuest app, and view your lab results, manage appointments, and more, all in one place.

Download MyQuest today to get access to an all-new way to manage your healthy journey with Quest.

MyQuest for Patients App User Reviews

What do you think about MyQuest for Patients app? Ask the appsupports.co community a question about MyQuest for Patients!

MyQuest for Patients Pros

✓ Huge time saver and professional KIND STAFFFor years, pre-Covid 19, I was a walk-in client since it was easiest and close to home on my way into the office. Today I did my first monthly lab work visit thru app and it was much more timely, organized and professional, easy in and out! Quest staff on Harlem RD. Are the greatest and YOU NEED TO RESPECT THEM BETTER WITH INCREASED SALARIES!! They are the reason and my entire family go to Quest… charge my insurance an additional $2 dollars per monthly visit and do it again for the next 100 clients and hand it back to your exceptional staff they are your organization DO IT SOONER THAN LATER OR YOU WILL LOSE THEM TO YOUR COMPETITORS!.MuddyEyeBallVersion: 3.7

✓ Quest on Mexico RdI have to have blood drawn frequently because I have an autoimmune disorder. I also get very anxious easily because of my aversion to needles. The staff at Quest on Mexico Rd in St Peters, MO are not only professional but compassionate. I rarely see both of those qualities during this difficult time, so it is particularly notable that so far EVERY STAFF MEMBER I have seen in that office has 1. Only had to stick me once (rare when am admitting into the hospital) &. 2. Has always treated me and my fears with compassion. They should be individually acknowledged for being True Hero’s. Thank you, Laura Domitrz.DomitrzVersion: 3.4

MyQuest for Patients Cons

✗ App misrepresents wait times and availabilityThe Quest app is useless. It will waste your time and lie to you. I just wasted over an hour of my day, time off work, going to multiple locations where the app indicated that there was 0-10 minutes of wait time. No indication that walk-ins were no longer accepted, just directed me to multiple locations where I did not learn that they had no available services to walk-ins until I got there and checked in. Three different locations, had to park, get my kid out of the car, go inside and repeat the process, in afternoon traffic. Will Quest compensate me for the lost time off work? Of course not. If you can find a competitor, go there. Quest does not care about customers at all, and doesn’t care about providing an app that works..Mammoth1017Version: 3.7

✗ Terrible customer service. Positive reviews must have been paid forThey’re a joke, right? Bought and paid for is all I can presume. There’s no way this many people have a positive experience with this company. The app, itself, is not the worst, but Quest Diagnostics has provided nothing but headaches for us. My child’s Covid 19 test results were not provided to us at all. Status fluctuated between “Physician Notification” and “Results Available”. No one would respond to requests tor information. After several attempts to contact an actual customer service representative who could help, I managed to obtain the lab results. Guess what? Two days later, the app still lists the results as “Physician Notification.” This is, at the very least, completely irresponsible of them. Get the labs posted to the app or don’t claim the app/website are the best ways to get the results. I’ll certainly be making sure I know what labs are going to be processing any of our medical samples moving forward. If it’s Quest, we know we can’t presume results will be available unless we scramble for them. Terrible.Nickname Function is DumbVersion: 3.4

- Minor account creation enhancements - Various bug fixes.