Foodpanda: Food & Groceries App Positive ReviewsFoodpanda

Foodpanda: Food & Groceries Positive Reviews

4.5
4.54964 star

Total 76 Positive Reviews

Foodpanda: Food & Groceries App User Positive Comments 2024

Foodpanda: Food & Groceries app received 76 positive comments and reviews by users. Can you share your positive thoughts about foodpanda: food & groceries?

Please wait! Foodpanda: Food & Groceries Facebook comments loading...



Foodpanda: Food & Groceries for Positive User Reviews

Go greenI love the option they added about No plastic silverware. I hope they encourage vendors to use less plastic too.Version: 4.17.3

Quite easy but offered a voucher which could not useWhen we started the ordering process it stated we could use a voucher ‘pandapal’ but stated we exceeded use when we have never used it before. Left me confused and disappointed. Now where's my food 😃.Version: 5.15.2

Great ServiceGood Service, fast delivery, fresh food, great menu choices...a must have solution for all expats and busy working professionals....Version: 2.17.2

Food PhotoSometimes its hard to choose when there’s no photo on the selection and how big it is so much better if they put that option too. Thanks anyway..Version: 5.21.0

Amazing Service!!!Okay, so before I begin let me start off by saying I found this app by searching for a way to order food from outside of the country of origin. I’m an Amerikano with a Filipina SO and I wanted to try and order her food. Came upon a good opportunity to cheer her up with a milkshake and took it. Had never used the app before and actually ended up putting in the address wrong. Capital One worked internationally much to my excitement, and I messaged the rider about correcting the address and they used my correction and got it there very quickly. From the other side of the world, I was able to experience the joy of getting my girl a milkshake to cheer her up. Thank you so much Foodpanda, thank you thank you thank you! Will definitely be using this app again!.Version: 20.23.0

Dissatisfied with FoodPandaWhat happened last night and this morning had obliged me to post this review. their customer service and support (no answers to emails, no phone number to call, restaurant phone number shown in the app doesn’t work, bpo chat representatives are based in india and are disappointing)are totally useless. i believe it is worth campaigning not to use this app. why? the cust serv rep sent me a phone number to call to direct my concern to the resto here in the phils. i told them it is not working. after a few seconds, they just confirmed to me that yes it is really not working just after they called. hahaha... so pathetic... their recommendation and action? nothing but a one word “sorry”. i haven’t had any assurance that they will do anything for the issues because they said they got no control to their affiliated restaurants... huh???.Version: 5.0.0

Horrendous ServiceFood Panda, you had one job to do, in fact it’s your only job to deliver food on time, and how hard can that possibly be!! Apparently beyond the capabilities of the current staff. If I had wanted my food to arrive 2 hours late, be cold with the consistency of a rubber ball I really would’ve asked. But that’s what I got anyway, Jerry (my cat) liked it but he’s not much of a connoisseur so that’s not much of a recommendation..Version: 4.16.0

Nice appGood app.. Should have more options of payment shall as PayPal..Version: 4.21.0

There’s no other choiceThey pay individual attention to each customer and for a company of their size that’s important, but seen rarely. Never have I had a problem… well there’s the exception, the donuts I ordered flipped, still edible but eh, anyway full refund, free donuts… don’t abuse the system though guys cause these ones are really giving it their all..Version: 24.2.1

❤️❤️❤️❤️❤️Best food delivery app/ service ever in bd. I use everyday and highly recommend everyone as I am having great experience 🥰 ❤️FOODPANDA❤️.Version: 21.02.1

Life saver 😂Thank you food panda you helped us while we are on 5 days holiday in Singapore.highly recommended cheaper than dining in. They deliver right in front of our hotel door. Thank you foodpanda Team!.Version: 23.21.0

GoodDelicious.Version: 22.24.0

Food Panda DeliveryVery satisfactory service; many food options, great customer service and help line, mostly friendly and respectful drivers. If drivers are on occasion rude, I will hold back their tip. Otherwise, 5 Star Food Delivery Service..Version: 23.19.0

A long delivery timeThe delivery time is just about an hour or more. Worst is, in case the restaurants cancel the order, the app does not notify that the order is cancelled. So once you order, you have to keep the app open for about 15 to 20 mins o check whether the restaurant has confirmed the order or not..Version: 4.23.2

Should improve the apps furtherI read reviews that foodpanda is always late. Normally they r late because the restaurant side delayed the food preparation. I have tried to order from stores stating 30mins but 30mins become 45mins, 1 hour in few times. The 1 hr wait from 25mins at off peak liked 11am was the last straw. I never ordered from that restaurant anymore. However I feel that the apps only show the real updated time of the whole delivery. On the real time tracking, they should also put the time order was placed. So we know the time has been changed (few times) to show the change in delivery timing. When I’m a new user, I keep on wondering why is it forever 30-35mins. But time had actually passed by. Once I have also placed an order for something near, the driver took a big detour to elsewhere. Although stated as reach but he personally called me to inform that he will be late. I’m ok with this. Sometimes if on the way and only 5-10mins extra I can wait. Plus there’s communication from driver. At least I won’t be left hanging did he went wrong route? Overall I only use foodpanda n their services r still not bad. Just that I don’t know how to read reviews left by myself n others. Not v user friendly apps..Version: 4.23.2

Very good food and grocery platformThis is a great app not only to order food but also groceries I like food panda so much even better than Uber I am from australia on holiday in bangkok and I find food panda app so much more easier to use even better than grab and food panda is really generous with its deals and so many deals every day, I love food panda..Version: 21.24.1

Dont fool yourself with discounts. Worst service ever!WORST APP EVER! Worst customer service! I ordered at 2am in the midnight and after 2 hours of continuous tracing my order. They cancelled my order. I mean seriously? Whenever i talked to customer service they replied me very irresponsibly and told me continuously that I’ll receive the order. How can they work with assumptions! Do not let yourself fooled with discounts. This is the worst service ever!.Version: 5.2.0

GreatNo issues so far after 3 orders. Great benefits with the pro upgrade. Being able to easily change languages and go back to your cart makes it very convenient.Version: 22.24.0

Outstanding service and speedy delivery 😊✨🎻An excellent food delivery app where your kept updated on the progress of your food order on this colourful app. The first time I have utilised it yesterday now the second time 🥳✨A large selection of foods to choose from with star ratings and clear pricing of the food provider restaurant s or takeaway s..Version: 22.1.0

50tk Charge for small orderWhat in the world in is small order fee?? I urgently ordered a pouch of cat food for 105tk and i was charged 209 tk. Along with the delivery charge, platform fee and vat you also charged me with 50tk small order fee! I tried adding another one to my cart but guess what i was still charged for small order fee. I mean why would you ven have such a thing! Just because it was an emergency i had to place the other. I’m never gonna be using panda mart again!.Version: 23.21.0

It worksOrdered pizza bread in blore and it works.Version: 2.5.5

FOOOOD PANDA, PANDA, PANDAIt’s easy and cheap and the deals/ vouchers are great to use while in Bangkok!.Version: 4.25.0

Late deliveryNo complaints about food.. but the delivery of food always comes so late.. thats it.. thank you...Version: 20.25.0

After update a week ago app doesn’t work for meApp worked ok apart from minor map issue. After the latest update it now decides there’s no delivery in my area or Phnom Penh generally..Version: 22.11.1

Good service, but app needs workApp gets stuck at some points (like location map) and no ability to reorder past order. Support chat support sometimes closes after no response and then cannot be accessed again - have to start a new chat with support. Otherwise pretty good for the ability to find and order from a restaurant..Version: 4.12.2

Great site ! As long as it's not raining !Efficient site great service good selection of restaurants. But only if it isn't raining !.Version: 2.16.5

Please include a messaging optionI’m really concerned about this. I can’t contact the people who’s delivering our food to the house. Not all addresses can be pinned. I just hope there’s a better way to communicate with the drivers so that less problems can be avoided..Version: 20.18.0

I love itI love the app. Using it in Bulgaria. For first time one company that made contracts not only with big restaurants but with small as well that don’t offered delivery and now Foodpanda drivers deliver your food. Only thing I don't like is that I see how many stars a restaurant have but I can’t see the reviews of other clients to know if restaurant is nice or not and can’t write a review from my phone to the restaurants..Version: 4.20.0

Amazing! Full of Variety and Options!So the app is easy to use, highly ascetic - who can refuse a cute panda? And most importantly- it’s more than a small array of restaurants. From food to essentials, with stores that have actually given you a great array of options from their stock vs typical basics that won’t always satisfy your needs. It may not have play by play tracking but having approximate times with more options to serve you better makes it far superior to its competitors. Icing on this fantastic cake (I may just order one after this) is that the app does incentivize consistently- you don’t need to spend over a hundred dollars constantly to get a paltry benefit like 5 dollars off. No general amounts and purchases can easily reap you discounts more routinely and simply add to the convenience of it all. So in all- 10/10 I certainly recommend..Version: 21.13.0

Technical DifficultiesThe fundamental aspects of the service work well enough - you make an order from a list of restaurants, a driver is assigned to pick up your order and delivers it to your location of choice. However, the app is not nearly as polished as it could be. My main issue with the app is the constant reloading - if you switch to another app, Foodpanda will be purged from memory and it has to load up again from the launch screen. Another problem is the estimated timing and order progression. The time estimation is often incorrect and the delivery driver’s location is not updated frequently enough, leaving me waiting outside my residence early or the driver having to call me as they’re waiting outside. Fixing these technical issues would greatly improve my perception of the service. (Apple Pay support would also be appreciated).Version: 5.9.0

Great app for food deliveryThe app is great, they serve food quite fast and accurate. One disadvantage- when you order food from restaurant and you need to delete an item, the app doesn’t allow. Also in the final payment confirmation page for OTP, the help button doesn’t work..Version: 21.07.0

Love this appResiding overseas and been using this app to order food for my family & loved ones in Philippines. Best app and been using it often specially this pandemic. Riders also have good customer sevice. No bad experience.Version: 21.18.1

NoiceIt's noice.Version: 4.13.0

Makes life easyGreat for the days you don't feel like cooking. Easy to use and easy to pay 😊.Version: 2.10

Credit card not workingCredit card not working Add apple pay also.Version: 22.21.1

Reliable service!Enjoy the hassle free delivery.Version: 2.17.2

Easy to use!My partner and I have used this app several times and have never had a problem. Sometimes the food will be 5 minutes late or so but to us that isn’t a problem. Living in Chiang Mai Thailand we understand there can be traffic in areas of the city. The food is always delicious and hot! The app is so easy to use for a foreigner. The location finder is the gem of this app. Tying to type road names can be difficult but that gets cut right out! Couldn’t be happier. 10/10 would recommend..Version: 4.22.0

Good servicesI live in New Zealand and have found it easy to order whatever food my dad wants and it has been delivered to him. Love the services except once when a delivery rider demanded extra money for the food that had been paid for when he delivered the food..Version: 4.17.3

Good appThis is a good app and it provides an easy way to order from Food Panda. One annoyance is that you have to tap on a particular spot on the item to be taken to a screen with extra options, but this area is not visibly defined and then some restaurants don’t provide variations/ additions etc so it would be more intuitive to have icons indicating where this is possible which you can then tap. It would also be great if you could star or favourite restaurants that you want to try for future reference..Version: 4.25.0

Don’t refund for incorrect itemsIn the past two days, I’ve placed two orders where the delivery driver has only delivered part of the order, and then Food Panda hasn’t refunded me. To get my money back, I have to go through a major ball ache procedure. I swear this has happened in the past too and I just haven’t noticed. This app needs to refund people for the items that aren’t delivered. You can’t just take people’s money like that!.Version: 22.4.0

Failed 2 timesTried to use it two times tonight. Options were very limited but I understand is a process. Both times i got a confirmation email saying my order was being made. After 20 min the restaurant calls and tells me that out of 4 mains i ordered they have none !! So i cancelled the order. Second chance, again receive mail confirming delivery in 30 min. Wait 50 min and received a message from the app saying “restaurant couldn’t make the delivery”. By this time its already 10 pm. Ppl make apps to help other ppl, this one worsened my day a lot. Thank you guys. Lucky i pressed pa by cash. Wouldn’t risk using card here..Version: 4.22.0

International Credit or bank card refusedWe had very nice experience with foodpanda during our visit to Pakistan, especially my kids enjoyed a lot and were very happy to have fresh and delicious food just one click away ! However we couldn’t pay by our card because our bank card were international VISA card so we have to keep cash with us. Now we are away from Pakistan and I am trying to order food for my mother who is very old but I can not order because card not accepted. Please please open this option for international customers so we can serve our loved ones. Jazak Allah.Version: 5.2.0

GoodService is better than other food delivery service. Delivery person have mobile with gps but they don’t want to come home. Some good delivery person directly come in front of my house and some says their gps did not work properly. Please work on that. Thank you..Version: 5.5.0

TerribleThe worst food app ever. The time of delivery is inaccurate so you never know when your food will arrive. Don’t ever pay with credit card to avoid further stress. No one to contact or message aside from an auto bot... absolutely terrible..Version: 4.20.2

สะดวกชอบมากค่ะ อยู่ต่างประเทศก็เลือกสั่งเมนูโปรดให้คุณพ่อและคุณแม่ในวันพิเศษได้.Version: 23.15.0

ConvenientAlways a go to when I have to get food but I’m too busy..Version: 22.22.0

About food and delivery systemsFood was dependent on our city restaurants so the taste is up & down bt delivery system is quite weak because all time delivery boy has no changes and they took extra money. And in our city or area foodpanda have some of bad restaurants so they should be Removed.Version: 22.13.0

Communication through messages for the hard of hearing.The services is awsome. One thing I would like to recommend is that the delivery man should communicate only through messages and not call when its specifically written in the info section at the time of placing the order. Some people are hard of hearing and can’t speak. They can only chat through messaging. Thank you..Version: 4.17.3

From Canada with loveThanks to FoodPanda, I was able to order food and have it delivered to my parents and brother in the Philippines eventhough I’m in Canada….Version: 22.25.1

Best alternative to uberEatsMost (perhaps all) menus are available in English, unlike GrabFood. For this reason, Foodpanda is the best food delivery app in Bangkok now that uberEats is gone from Thailand. I have never had significant problems with the functionality of the app. One complaint is that the app doesn’t accept my Amex or MasterCard for some reason, so I always use PayPal. Cash on delivery is also an option. In rare cases when my order is late, Foodpanda has proactively sent a voucher for discount on future orders. The tracker of the delivery driver is good but not quite as accurate as uberEats was. That is a very minor gripe though. Overall the app is great and I use it a lot..Version: 4.16.0

Saved us so much moneyFood panda has been the best. We are at a high end resort that is an expensive taxi ride away from any cheaper restaurants. Luckily I discovered food panda. We get our lunch and dinner delivered to the resort - so far it’s been easy, on time, delicious and so affordable. Even better you can pay in cash on delivery - we just get a call to our room when the delivery is here and meet them in the hotel lobby. Ultimately it’s meant we can try more interesting local foods. It’s awesome..Version: 5.2.0

Extremely bad customer serviceI am not one to complain, however in this case I cannot leave the complain hidden! I ordered 5 burgers, fries and some chicken strips early this month. They mentioned it would take upto 40 mins and later a gentleman called and said he would request an extra 5 mins which I said was ok. Five minutes went over, then another 20 mins, still we waited, after the extra 40 mins a very rude man called and said they didn’t have the chicken strips hence the delay and should I still want my order placed????! I was very upset and still said no need for the strips and hurry with the order as I have waited way over the time mentioned and my kids are going hungry. Two mins after the call I got a text saying my order has been canceled without no excuse. It’s absolutely disgusting cheap behavior the man displayed and if I got my hands on him I would give him a few lessons on how to deal with customers. Very sad for food panda to have such dirty employees..Version: 5.12.3

5 stars all around here is whyGreat for convenience, cheaper than going to the restaurants themselves, offer great incentives for example I’ve just been given 3 vouchers with 6 dollars off my next orders over $12 meaning I can order a KFC for half the price I could in the shop if I was to go there myself. Delivery is free with most things... great app.Version: 20.23.0

English translationI use this app for delivery in Thailand because the restaurants food is translated to English. Makes ordering for foreigners much easier than the other apps.Version: 23.6.0

Great food serviceMy wife and I live in Chiang Mai, and we use Food Panda about 1–2 times per week. Overall it’s a great service. Sometimes the app is frustrating because it will “forget” what you are browsing in the app if you switch to another app for a moment, which happens to me a lot when I need to use my Thai dictionary when writing special order instructions. But the food almost always arrives pretty quickly. If there is a problem with your order, a very nice lady from Food Panda calls and explains what’s wrong — “the soup is not available ka!” — and offers a solution. I’m very grateful for the app because it’s so convenient..Version: 4.22.0

Easy to order- but the delivery day interface was easy to missI order for the first time- user friendly, but i missed the delivery date and had to cancel my order because i wanted it ordered for the next day..Version: 5.19.2

Need attentionRider contact should be available from the start of the order. Also, many riders don’t check messages. So mobile number should be included..Version: 23.18.1

Poor customer servicePoor customer service. There should be some support or complaint number where customer can call. agents have no knowledge and idea. poor service by food panda..Version: 21.06.0

Long Distance Relationship UBEREATS!This is identical to UberEATS except for the Philippines. I'm currently in the USA, and I have been ordering for my fiancee through this app. At first, I was hesitant, but it went very well. I had to communicate through the app and inform the delivery driver of my situation, and I handed her phone number. It was fantastic. I also purchased the premium with its many benefits. The only issue I've had was the glitchy chat, which would load and glitch. So I would go back and forth through the conversation to fix the hiccups. Besides that, I am dearly in love with this app because I can order spontaneous breakfasts or snacks for my fiancee! Thank you, FoodPanda!.Version: 22.13.0

Recommended I see some of u are disappointedI see some of u are disappointed I have had no issues with food panda but sometimes it does take a very long time to load except from that I think it is a recommend app and I see they try their best to work hard.Version: 22.25.1

Great and easy to useVery convenient and plenty of options.Version: 2.10

AmazeeeeI’m lexi and I think food panda is awesome I got slush’s and they weren’t even melted it gave me more then I expected i orderd a small and it gave me a large omg it was also so cheap I got it for 35 cents and I got it for my whole family/cousins I love this app so muchhhh<33.Version: 22.6.1

Convenience at its best!!We’re staying at a hotel in Phuket for a month long vacation. But hotel prices for food are drastically higher than any of the restaurants. Kids don’t want to leave poolside and we were forced to overpay for meals - ordering from hotel, Food Panda really helped out!! Once we discovered this Service - I couldn’t believe that it’s possible!! Not only there is no delivery charges, there is almost always coupon available to use (on top of already lower prices of meals!). Delivery is quick and food always arrives hot, on time and in great condition!! Drivers are very polite and nice and although happy to receive tip - never expect it as a must! Now my kids can play at the pool all day, we get great food delivered straight to us and we do not pay insane prices of the hotel restaurants!! Thank you Food Panda! We will definitely continue to use this service when we go back home!.Version: 5.2.0

Address problemsAn update seems to have deleted my home address and changed the interface for adding a new one. Adding a new address now leads to a message saying that the email address is not registered. The help button looks to be disabled: tapping it does nothing. Using the web interface for now, where there also appears to be no support options, but at least entering an address works. The app needs fixing..Version: 5.23.1

Best food delivery app in myanmarUnlike other apps you can track your order in the food panda app. i’ve had tried other food delivery app even grab food non of them aren’t convenient as foodpanda. Keep up the good work! P.S During this virus outbreak foodpanda let us pass with free delivery!.Version: 5.19.1

Hassle free booking plus our fave food shops!100% easy to use app for food delivery service! No hassle in payment too because you can link your Gcash account and no need to cash in and take extra steps in paying for your purchases! On top of that our favorite takoyaki shop is also available from this app!!! Amazing! No need to go out for our takoyaki cravings!.Version: 21.06.0

Very bad serviceI ordered and after 2 hours pick order from rider very bad service.Version: 23.22.0

OverseasEven though I’m far away I still can look after my fragile mother by using this app to order food from time to time thank you very much it’s the best thing that ever happened.Version: 22.8.0

After APp upgrade it’s required iOS 13 or aboveWhat will the older iPhone users do if they can’t upgrade to latest iOS version because old iPhones don’t support new iOS version 13 or above I think foodpanda will lose lots of their customer because of this upgrade which they uploaded and only latest iPhones user can use it.Version: 21.24.1

Quick serviceI think it depends on restaurants therefore I don’t need to wait too much time. Just only 30-45 minutes. Mostly I ordered coffee from cafe so fast service that I got. Keep going like this but I have to suggest one thing for delivery man. It happened on my second time’s order. He asked me my address number. I think it shouldn’t be like this. This app will be using not only locals but also foreigners. As a result of this, please look for delivery man at least who can read English numbers. 🙂 I know it’s related in your budget to look for delivery guys but mostly Myanmar people can talk 👉broken language 😁.Version: 5.14.1

เพิ่มอ้อปชั่นอยากให้มีการกดติดดาวหรือเพิ่มเป็นรายการโปรดหน่อยนะครับ จะได้หาร้านง่ายขึ้นในครั้งถัดไป.Version: 5.16.1

ReviewFoodpanda is terrible: no real customer support; their GPS is completely wrong- it identifies my address somewhere else thus confusing the poor riders; my delivery address is clearly indicated in Thai language, I live on a main road, next to the only hospital here, with my condo name & number clearly displayed- yet foodpanda doesn’t pass this information to their riders; taking orders then cancelling- refund process very inconvenient for international credit card holders; sometimes certain restaurants are available then unavailable- they refuse to offer services to foodpanda until they have settled their outstanding balance, which they are slow to do. Please improve..Version: 20.20.0

Shoddy appAfter telling me that my order has been accepted half an hour later you changed my mind and tell me that my order was not accepted! What kind of a crap app are you guys running ? Shame..Version: 4.25.0

Hello food App!Why do you have two apps with different names? Is Hello food app yours as well? It's exactly the same..Version: 2.1

Not enough ridersWhy even deliver if you don’t have enough riders.Version: 22.5.0

Great appUsing all around Cambodia.Version: 22.25.1


😕 Foodpanda: Food & Groceries Negative Reviews
Applications with positive comments similar to Foodpanda: Food & Groceries
foodpanda partner Positive Reviews, comments
foodpanda partner Positive Reviews

Manage your business on the go with Panda Partner! Keep track of your store’s performance, manage your operation and tr...

foodpanda rider Positive Reviews, comments
foodpanda rider Positive Reviews

There is always a hungry customer to deliver to. Foodpanda riders deliver smiles to millions of customers, every day. It...