GoodReader PDF Editor & Viewer App Negative ReviewsGood.iWare, Inc.

GoodReader PDF Editor & Viewer Negative Reviews

4.6
4.66092 star

Total 72 Negative Reviews

GoodReader PDF Editor & Viewer App Complaints & User Negative Comments 2024

GoodReader PDF Editor & Viewer app received 72 complaints, negative comments and reviews by users. Have you ever had a bad experience using GoodReader PDF Editor & Viewer? Can you share your negative thoughts about goodreader pdf editor & viewer?

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GoodReader PDF Editor & Viewer for Negative User Reviews

Not liking latest update...I paid for this app as it was recommended for working cross stitch patterns... it was going great and I was loving it but it was just updated to version 5.14 and now I can no longer click on each individual stitch if there is more next to it it clicks them all I can no longer do little sections and then mark them off. With this new update I have basically wasted my money...Version: 5.1.4

Zero marks for transition from V3 to 4I’ve used GoodReader for several years now to proof my novels. It was the best thing I found when I was looking for a pdf annotator that would allow me to proof on the go. Imagine my horror upon updating to iOS 11 when I discovered that GoodReader will no longer open—halfway through proofing a novel. Some research for help revealed that I should have paid extra to update to GoodReader 4. Why didn’t V3 warn me whenever I opened a file that GoodReader Armageddon was approaching? I purchase GoodReader4, expecting that my files will be there when I open it. No such luck. More research reveals there is a “migrate files” menu item in the internal settings of V4. Not anymore. Finally I discover that I need to download the GoodreaderUSB app onto my computer and use that to migrate the files. I do so, but it does not preserve the date stamps. An hour later, I am back proofing my novel and my blood pressure is approaching normal..Version: 4.12.1

Not a fan of the changesI can shrug at most of the aesthetic stuff, as those sorts of changes always look terrible at first and then you get used to them. But the interface changes are clunky, and not just from lack of familiarity. The app is objectively harder to use on the iPhone, as the bars at the bottom are awkward to use now. Also, the 'swipe from left side to close document' is a terrible choice if that's how you're used to flipping between pages, because you WILL accidentally close documents often until you chance to vertical page-turning and force yourself to get used to it. Also, the 'duplicate tab' function has been removed, with a replacement version available only as an in-app purchase (and exclusively on the iPad). I can no longer recommend this app as readily as I once did, as this is the sort of company that will remove features and then charge to put them back and I can't recommend giving any money to that company..Version: 5.0.0

GoodreaderLove the app, but it crashes when syncing with dropbox. every. single. time..Version: 4.13.0

Poor supportI bought the previous version from this app 3-4 years back, when the new IOS version came upgraded to it finding out latter that Goodreader no longer was accessible and after a lot of searching found in the developer page a tool to extract the documents to a computer. Tried to contact the developer to ask if upgrading to the new version would regain access to the PFD publications tailored to my use after years of fine tuning and nowhere no be found a straight forward “contact us” link. Bought the new version believing that would be able to access again my documents and a message came stating it was not possible, seems like that the developer is only interested in the money and not support for its customers, paying again for the app believe is a ripoff, if you already are a client a “upgrade” fee would have been more logical as many other apps do..Version: 4.13.0

Too clutteredThis used to be my favourite PDF app, but after the long bug fix delay trying to adapt to iOS7, I gave up and went to PDF Expert by Readdle — which was supposed to be a temporary move. The bugs have been fixed for a while now, but trying to use this app after using PDF Expert had become a problem. There is a lot I like about GoodReader, but the menus are just too cluttered and busy. I want to like GoodReader again, but the menus need major work to de-clutter them. PDF Expert got this right, although they still can't do 2 page side-by-side layouts like GoodReader can..Version: 4.3.0

Such a shame needs to be purchasedIt’s such a shame that you need to purchase this app few times. first to buy this app and you think it’s all set to go. You go to the app and you have to purchase the pro-pack to use the most simple options in the app . If it was a free app it would be OK but when you pay for something you expect to at least use the dark Mode in the app. Greedy greedy greed. Ignoring that issue related to money, i would say one of the best apps I have. It opens almost anything and the wifi transfer is a life saver sometimes. I have this app since I purchased an iPod, 7 years ago and still using it on 11 pro. Also it’s a great app that they always keep it updated and fix the bugs. Love it! Edit: also please add the ability “open in” for multiple items chooses. It gets frustrating adding over 40 items one by one to another app. Thanks.Version: 5.3.1102

Going backwardsI’m using goodreader for several years now. It used to be 5 star without doubt. but the developers got greedy and instead of adding features to new versions, started to demand money for the same features over yearly subscription IN AN ALREADY PAID APP. This is rip off. Subscription based sales should be for somethings like magazines and so on. Not apps like pdf readers. I’m going to reduce 2 stars and if it does not get new features in regular update I will reduce other stars too, because I consider it outdated app. re: 15 oct 2020 I didn’t say that the previous features are not available. I said that the app basically didn’t get any new feature outside the subscription which is an irrational business model for offline features. If you wanted to sell new features you could just introduce new version besides this one. Or make them one time in app purchase. Having a subscription for something that basically runs offline on user’s device and is an offline feature is not acceptable as you are not truly providing an ongoing service but an offline product. To me the last true update this app received was a long time ago and it’s getting out of date as something like new iOS file system and multi-window support don’t work properly or are completely unavailable..Version: 5.8.1135

An unacceptable user experienceI think I’ve had every version of this app since it was first released. I’m an academic and reading/annotating PDFs fills much of my day. What’s unacceptable about GoodReader? (1) The user-interface is atrocious, requires constant, cumbersome interactions to do anything, and is non-customizable in any meaningful way. (For God’s sake, let me pick what the Apple Pencil does when I use it. Don’t make me constantly hit save after every interaction. Let me pick which widgets I want displayed on the screen.) GoodReader could be used in a CS or HCI class as an example of how not to design a GUI. It really is that clumsy and badly designed. (2) After all this time, there is still no setting to ignore annotation input from anything other than an Apple Pencil on an iPad. Your fingers and palm will constantly draw on your document. Utterly astonishing this basic feature, which other apps have had for years, is still missing here. Its best features are its sync capabilities, but the glaring failures in user-interactions can’t be overlooked. This is now an app of last resort and best avoided if you need to interact with PDFs more often than once a month..Version: 5.11.1162

Still no Continuous Scroll featureUnfortunately useless for us since they still doesn't have a basic feature like "Continuous Scroll" which you can't read table, spec, music sheet or lyric without always switch between two entire page..Version: 4.12.1

The new version is a disasterI’ve been using Good Reader since I had iPhone 3, it is my most frequently used App and this is the worst ever version. The UI is terrible design which makes thing a lot complicated. You cannot find your recent read books use one button anymore; you cannot change the colour of background as your prefer but only preset options; there is a lot more buttons there you will never use and confuse you; why don’t just pull out the most used one and hide others. I love the reading function and listen to my book everyday and since updated the App it kept crush with “error reading text”and you have to start the whole book all over again. Soooooo disappointing. Wish you can fix the problems ASAP. (Also the new colour is ugly).Version: 5.0.3

Don’t waste your money.For $9.00 and it can’t even read a scanned document. Terrible..Version: 5.10.1150

Warning do not update to Version 5.15.1186 it crashes & will not open!Warning do not update to Version 5.15.1186 it crashes & will not open! Updated and Pressing the GoodReader app icon to open it causes it to crash and not open at all! There is a fatal flaw Version 5.15.1186 it crashes & will not open! Do not update this app until a new and corrected version is released..Version: 5.15.1186

Good app but a lot can be improvedI like this app over all, but the app is not very user friendly when comes to the annotation. I have couple of suggestions that I think would improve the app a lot. 1. First of all, seems that the eraser size can’t be change. This create a lot of trouble for editing notes on the pdf. 2. The “annotation mode doesn’t really work well with Apple Pencil. Currently when the Apple Pencil is detected, the app would get into the annotation mode, where fingers and pencil both can be used for writing. Then the problem is I need to click on the cancel to get back to normal mode so that I could use the finger to scroll pages. I think it would be better if there is an option to disable finger as writing tool when using the Apple Pencil. Or automatically exit annotation mode quickly after the writing is done. I hope the GoodReader would be better and better in the future. Thanks.Version: 5.1.5

Crash when importing video from photo albumsSadly now broken as you can’t import videos from your library anymore.Version: 5.18.1195

Google drive no longer worksGreat app but now broken as Google drive sync does not work. Update please urgent.Version: 4.12.1

DisappointedHaving used one of their early versions and liking it, I’m very disappointed to try this out. Particularly, cloud integration is poor and not intuitive at all. There is no way, if one has a lot of files, to keep them in the cloud and edit as necessary, the only way is to download first, change and then re-upload to the cloud unless you want to sync your whole data set. Then the subscription extras. I understand the motivation behind it, but not sure if its viable in a program like this. PDF editing functions ok, but for now, regretting having paid for the app..Version: 5.7.1128

Is your mother proud???I had (bought & paid for) an older version, was reasonably happy with it. When I switched to the new version (bought & paid for), I was completely ignored (over several months and messages) when I asked questions about transferring/recovering files from the older version. Worst customer support I’ve ever seen. Enjoy my money, Good.iWare, Inc. It’s the last of it you’ll get! (Please note, the single star was NOT earned. The app store requires at least 1 for a review.).Version: 4.13.0

Problem with iOS13Nice app if its working properly. However, GoodreaderUSB stop working after updating to iOS13. Sync files using wifi and iTune is a pain..Version: 5.1.6

Good, but with a major limitationThe App itself (and all the different features) is great, but when opening a document from iCloud, the download itself takes a ridiculous long time..Version: 5.13.1177

HandwritingExcellent app. Only one complaint: when Apple Pencil is activated, handwriting should be used to scroll, not write. The Apple Pencil is there already..Version: 5.8.1139

Used to like it not anymore after checking Apps privacy report45 connections: Yahoo, Facebook Google etc!!! I don’t have Facebook or yahoo or google Why!?🤬 Good that it proclaims no user data shared 😡.Version: 5.14.1184

Don’t install GoodReader v5 - Forced to accept a EULA that changes to a licensed application.Well it was bound to happen sooner or later apparently I bought this application many years ago, and therefore was mine to install upon my devices. Now it has become a licensed application with a forced EULA upon update. This essentially means that an application that was bought outright is now being rented from the developer. The developer should have given users fair warning before the application was updated and on the information page for the application on the app store. At least then users could decide themselves if they wanted to update to the newest version. I’m sure it’s just a matter of months before the developer introduces the monthly subscription model for version 5 users. I have used this application for so many years now I think it’s time we parted ways. What a sellout!.Version: 5.0.0

Great pdf app for 2010Good 1. It recognizes pencil writing quickly even if it is misspelt about 30 percent of the time. 2. It handles larger pdf files 3. It can split large pdf files even if confusingly Bad 1. When I delete a page, I expect it to be deleted, not just hidden in the background hogging up precious ram memory. Why do I have to pay for a subscription for this basic function when I have already paid for the app. 2. Poor pencil writing utility When I write A&B, it changed to A&b. Now I have to open up the keyboard to delete it, and type it in. It is completely pointless using the pencil. 3. Can’t insert pictures or even simple icons. Seriously, it’s 2022 and multimedia has been around for a while. 4. Can’t have different colors in the same text box. … ? So I am not allowed to emphasize one word in a sentence unless I want to use an ugly highlight box. 5. Text boxes sometimes just won’t align with each other, so even trying the hard way to change the color of one word in a sentence won’t work either. 6. Clunky user interface. 7. Poor handling when trying to partition a large pdf. It puts everything into nested folders and it renames both the split files in a really weird and none intuitive manner. Why not leave the first file name unchanged and name the other with a simple 2,3 etc. I will stop there bc the list just goes on and on...Version: 5.13.1177

Still an awesome app, but...Edit: If you use GoodReader 4 with the Workflow app, don’t upgrade or your workflow will break. There is no option in Workflow to add GoodReader 5. Another reason this should have been a new, separate app. I was hoping v.5 would be a separate app so that I didn’t lose things (like all the open tabs I just lost) and could evaluate it before jumping in with both feet. It will take a little getting used to, but so far seems stable. One thing I was hoping would be fixed in the new version is the way the app treats OCR text, but it has not been fixed. On a desktop and in most other iOS apps, OCR that can be selected and highlighted cannot be in this app. I prefer this app over Readdle’s, but when I need to annotate I have to use Readdle. [Edit: just tried selecting text with an Apple Pencil and the text that I couldn’t highlight before does highlight, just not using the tap-and-hold method with a finger that I usually use.] For those people who complain about the IAP - which I hate and generally avoid - the last version was maintained for years with no additional cost. If $4.99 for 3 or 4 years of use since v.4 was released (?) is too expensive, what are you doing with an iPhone?! Unlike many other developers, this one is not nickel-and-diming us for every little feature. Unlike my usual IAP disgust, I purchased this one right away. This is my 3rd or 4th GoodReader version and it’s been great over the years..Version: 5.0.1

Previous version file backup impossibleIf only Goodreader was keen to support its App users prior to IOS 11 to allow my hundreds of files to be able to be recovered and stored in the new version which I have updated to. Essentially the problem has locked me out of utilising years of painstaking accumulation of files in the old but now unsupported version. Can anyone at Goodreader give me an answer? Are they going to support this old App on IOS to allow file recovery. They are uncontactable to seek a remedy..Version: 4.12.1

Multiple missing features from previous versionI used the previous version of GoodReader for more than five years, reading hundreds of books with it. I didn't upgrade my iPad beyond iOS 10 only because GoodReader 3 was abandoned and not compiled as 64-bit, so I would lose it. Nevertheless, 10 year anniversary prompted me to give the next version a try and I regret spending these $5.99. The file management is still here, mostly the same, which is good. However, there is an "upgrade" in the viewing department. You can no longer change the colors of the fonts and backgrounds, only select one of the five templates. Why would you remove something so basic? The next big issue is the PDF viewer - using the same files, the previous version reflow documents better and gives more control over the presentation. Moreover, and critical for night reading, the new version always inserts a thumbnail of the PDF page on top of the text, so even though you wanted a dark screen, there is a small torchlight on every page, ruining your night vision and straining your eyes. I couldn't find an option to turn it off. Among the "new" features in whats new, most are only part of the pro pack, the rest are compatibility updates for already existing functionality like Dropbox or bigger screen phones. And the migration assistant is gone :(..Version: 5.0.3

Update is such a disappointment.Having used Goodreader from inception- and paid for two earlier 5* versions - I was really looking forward to this v5 update. The original app is still 5* but v5 is a rip-off as to get the previous functionality you have to upgrade to the Pro version. It appears the Goodreader authors are getting greedy. No more annotations info listed for simple lines or diagrams - how petty that this is now £5.99 to get such a simple feature. Ghastly colour scheme - difficult to spot which file in the tab bar is active. And where is the switch to turn off ipad tap zones? Dont tell me - it must now be in the Pro version. I recommend that if you have backed up v4 in iTunes that you downgrade. Or maybe the authors will kindly provide a downgrade in the Store. I will be downgrading and using Goodreader 4 because it is still the best app out there. Such a disappointment..Version: 5.1.3

Good reader old version no upgrade pathI’ve had to buy again, no credit given for original purchase..Version: 5.0.3

Poor unethical practise.It would appear that what many users suspected has now materialised - subscription model for this app, but as ever with this dated app - nothing is clear. First of all after the app appeared to be dead in the water a major upgrade to Version 5 was announced. Then a Pro version was announced for a one off fee, then the option to pay monthly or annually was introduced at the same time. Now the one-off option to pay for the pro version has disappeared. I guess the lucky users are those who paid the one off fee for the pro version. Albeit lacking some of the stunning functionality and embedded integration of PDF Expert this app provides for a decent range of functions and is fine if you want to do basic pdf reading and editing of pdf documents without tight iCloud integration. Mind you my advice would be to simply place your pdfs in IClouds Files folder and use Apples basic editing and annotating features. Works perfectly. Why has this developer not updated the short video for the app since 2008 which includes old now defunct icons ? No longer use this app..Version: 5.3.1102

Great app, has a lot of potentialI’ve used GoodReader to annotate and read my textbooks and PDF for school for a few months now. I’ve really enjoyed the experience of READING pdf’s in this app. However, it has a few setbacks. I write on almost every pdf I read with the Apple Pencil. For an app as good as GoodReader, you would expect it to have palm rejection and easily accessible/modifiable controls for writing. It does not. I find myself incredibly frustrated when my palm makes marks on the pdf after I’ve written with the pencil and have to go back and erase all those small random doodles. Nowadays many apps come integrated with Apple Pencil vs finger discrimination, which is incredibly helpful when writing on a pdf during class and trying to keep up with the professor. Additionally, when dealing with syncing a drive with GoodReader, it would often create an error in GoodReader if I modified or moved a file in my computer. GoodReader has, in my opinion, the most potential out of all the pdf-annotating apps in the App Store. It is truly a great application and handles pdf’s beautifully. It just needs some refining and a few additional features..Version: 4.12.1

Can’t be used anymore Please fix it!One of my essential apps So useful But I can’t file stuff or use it anymore.Version: 5.11.1162

Longtime user, now PO'dWhen my iPad told me that Goodreader was no longer supported, I went to the App Store and found I had to pay $5 to continue using an app I've used (and given positive reviews to) since 2010. I debated switching to Documents, but decided to stick with Goodreader because I was familiar with the interface and the Migration Assistant promised to help get my old Goodreader files back. Except it wouldn't, because the old app “wouldn't open for some reason”. No kidding, that’s what the error message said. Useless. And there’s nothing in the Troubleshooting or Help to address this catastrophic failure. So my old annotated PDFs appear to be lost forever. The file manager interface is a lot more complicated than it used to be. You can't just open and view a file on Dropbox, you have to either download or sync it—added steps with little apparent value to me. I’m sure it adds a lot of capabilities that I will never use, but it’s less convenient and less intuitive to keep doing what I've always done (and wanted to continue doing). All in a ll, a huge disappointment..Version: 4.13.0

Prefer previous version (GoodReader 4)GoodReader has been a favourite file management application. I’ve been using it for several years now. Changes to the software has been made in the past and I’ve adapted overtime. The interface for GoodReader 5 feels like it’s downgraded from the previous version. The primary navigation at the bottom is a bit cluttered. Too much functionality is built in, making it difficult to quickly choose between different actions I want to take. In contrast to GoodReader 4, the right side panel made sense, a lot more space was dedicated for actioning files. I import a lot of files directly to the main page and I usually like to sort my files at a later point. I now find it a lot less intuitive to manage my files directly on the application. It is a big change to suddenly move the functionality to down below. There is no clear icon for specific functionality, just text, which means I have to play closer attention to what I am doing. I’m just one user, but I hope this is helpful feedback for the next app update; and I’m sure with time I’ll adapt. On the upside it’s great to see new features such as encryption being built in..Version: 5.1.0

Getting worseI use to like Goodreader but the constant nagging about subscription based rubbish i don't want is getting annoying. Yes it great for keeping documents organised etc. I find reading pdfs a chore even with the latest ipad air! I find adobes pdf reader better. Now after the latest update which includes some compatibility fix for ios 17 WHICH AT THIS TIME HAD NOT BEEN RELEASE the app crashes so i cant even access anything now. restarts don't help!.Version: 5.15.1186

Charging money for Dark mode??I paid for this app and now to get dark mode i have to pay per month?? Lol.Version: 5.3.1102

Fix the music player1. The order of the files in the music player should be set to the same as the order set for the folder. So if the folder is set to Alphabetical, the music should play the same order. If earliest file first, then earliest file should be ordered first. 2. When set to play one track only, pressing previous or next currently restarts the same track again. Previous should restart unless at the beginning of the file, in which case it should go to the previous track. Next should go to the next track. Why would someone, having these buttons at their disposal, press them and not be able to move between tracks even if set to play one track..Version: 5.1.4

This update just crashes upon openingThis update, when app is opened on the latest iOS 16.6.1, just crashes every time, with no crash report able to be sent. Similar to what happened on another update a while back..Version: 5.15.1186

With last update, you may need to buy the pro packI bought GoodReader long time back. I used the line tool a lot. Now, with last update, I am forced to buy extra pro pack to see my old annotations. I don’t feel happy with that strategy..Version: 5.0.3

AvoidThis was once the go to app for reading pdfs. Since version 5 the developer has littered the ( paid) app with adverts for add on products. Now the app won't allow access to documents unless the user agrees to a new EULA. One term in the new EULA grants the developer access to any user data for whatever purpose they wish. That's simply unacceptable!..Version: 5.1.3

A good tool, but from a bygone era of appsI've loved and used GoodReader for many years now. It has long served as an excellent PDF reference and markup tool with the capability to work with numerous other file types as well. While unorthodox and somewhat confusing, its nonstandard menu system was innovative and powerful for its time. Add to that the ability to (slowly) sync with Dropbox and it was as close to a perfect reference/annotation tool as one could hope for in the early days of iOS. Now, in September 2018, many of those UI complexities have been solved by Apple and other developers, and new, faster, truly-cloud-syncing apps (like Readdle's excellent Documents and PDFExpert apps) have long surpassed GoodReader in both form and function. Meanwhile, GoodReader remains largely unchanged in its design, and its developers are years late in their release of the long-promised version 5. Sadly, even though I have held out hope and delayed as long as possible, I think the era of GoodReader in my life is ending. Having purchased the latest high-performance, all-wheel-drive, extended-cab truck of such apps, it's time to put the trusty old GoodReader station wagon in the shed. So long, GoodReader. It's been a good run..Version: 4.13.0

Good, looking for an updateI loved this app. I used it regularly for management of PDF files while in a high stress environment and it is stable and functional. I use it for personal use as well and for downloading my personal music and audiobook collections to my iPad for long commutes. I look forward to an updated user interface though. It is difficult to read in daylight. It also does not completely block access to webpage downloading and viewing, so I cannot put it on my children's iPad and know they will be safe. This used to be in the top 5 best apps I have on my tablet and phone. The time it takes to get an update in unsustainable. There are some tweaks I look forward to seeing in an updated version, but I will probably move to another similar app that has more features. It has been over a year since I contacted the developer and they have yet to release any updates to bugs that I've pointed out. It quickly dropped out of my top 5 as functionality decreased with the age of the app..Version: 4.13.0

A Step BackwardBeen using GoodReader for years, nearly every day. The new version’s design and user interface is worse in nearly every measurable way. None of the new features are particularly necessary, it’s sort of like their developers were a hammer looking for a nail, just to feel useful. I normally adapt to new interfaces really quickly and love the newest latest, but this was just wholly unnecessary and is a step back. Can’t even change the awful new interface color! I’ll probably finally move on to something else. Disappointed. UPDATE: Lowered the rating another notch to one star. They took away features we paid for in the past and put them inside the new paid features (like being able to jump through notes you make, like bookmarks). This means they’re double dipping. Add new features that you want to charge for, fine, but you can’t remove a previous feature you paid for and charge you a second time. It’s dishonest and predatory..Version: 5.1.0

Does not work with connected cloud servicesMy key requirement was the app itself being able to access a folder in one drive with saving of annotations and last read point on that folder itself. But this app requires you to download files and do syncs with local storage in the iPad - which beats the whole purpose of having cloud storage. It even doesn’t remember the last folder accessed on OneDrive for that matter - Waste of £5 paid for the app..Version: 5.18.1195

Paying monthly ?! Annually?!!Never paying for any apps for use. I paid for an app not for using it. Frankly any app who take your example should be ignored and replaced. My advice for all users is to find an alternative. Je ne paierais pas pour un usage. J’ai payé une fois c’est assez. C’est rendue une mode de vouloir faire payer pour l’usage de l’application. J’espère que personne ne l’achèterait et pour les personnes qui ne connaissent pas ce produit, passez votre chemin. لا تشتري هذا التطبيق. الشركة تريد الربح من استعمال التطبيق. بمعنى آخر. لن تنتهي من دفع الثمن ولن تمتلك التطبيق..Version: 5.8.1135

Too many features distracting from core functionGoodreader is an unfortunate cobble of too much. When I first acquired it my need was for a reader. That need has not changed. The product though has evolved into a ‘Swiss Army knife’ and in doing so has lost the essence of what a reader needs to be. It’s almost impossible to turn a page without something happening that I didn’t want. Too many menus with too many options making it impossible to find the ones that lead to a good reading experience. To the designers - If you want this to be a ‘Swiss Army knife’, add a saw and tweezers, if you want it to be a good reader, strip off all the distracting baggage..Version: 5.1.5

Outstanding until nowSame observation as Plantofail, except for the data loss. App now crashes whenever switching to a different app. Problem has been reported to the developer but no reaction..Version: 5.8.1135

Only older less secure SMB standard supportedProduct states it connects to SMB; however, if your server only supports newer, more secure, standards, or older less secure standards are turned off you won’t be able to connect. No SMB 2, 2.1 and 3 are not supported..Version: 5.8.1139

Better than nothing but long in the toothI'm tired of waiting for the mythical massive new huge release! I've been a user since iPad 0 was first released and this used to be a 5 star app. Now not so much. Lately I've been using PDFExpert which is somewhat less long in the tooth and has an excellent sftp sync feature but lacks a number of nice features that I routinely use in Goodreader. What finally propelled me away from Goodreader? I got a mid-2017 MacBook Pro which came with High Sierra and the APFS and no longer are shares available over AFP which means only sync'ing directly via SMB but Goodreader apparently uses SMB V1 and file names on the Mac with various, previously legal, characters like "?" and a few others can not be transferred by over SMB and thus the entire sync'ing of a 15,000 volume library is messed up. And that's how I ended up trying PDFExpert which has no problem sftp'ing for sync. I really miss a lot of Goodreader features but can not keep waiting for the mythical new release - 2 years or more in the making..Version: 4.13.0

Was once a great appI must acknowledge, that the PDF file management within the GoodReader app is still great and very functional. This once groundbreaking app has failed to keep up with technological advancements. The developer hasn't implemented available APIs, making file management challenging unless done locally after downloading from cloud services. This outdated approach is not in line with modern working practices. Moreover, the developer seems unwilling to update this formerly top-rated app. Its current version is hard to use due to a cluttered interface that doesn't follow Apple's design guidelines, making it seem complicated compared to comparable apps. I can’t believe the the developer has allowed this app to now be relegated to a lower class division given it had at least a 8-year head start on the competition..Version: 5.14.1184

GoodReader 3 app discontinuedGoodReader app was discontinued in 2014, so when I updated to iOS 11 I just don’t loose what I already have paid for the app but also all my files! So be careful, they are going to try to make you pay again and again every few years! Why not just update the app and use restore purchase option as many apps do??? Or at least tell you that the apps is not going to be supported so at least you can get your files before up date your iOS. I cannot trust again in GoodReader, so I’m moving my files and using others apps..Version: 4.13.0

Used to be a fantastic appThis app used to be great but now the sync function has been removed unless you purchase the pro pack. First you have to buy the app, then subscribe to the pro-pack aswell. Cash grab much?.Version: 5.18.1195

Migration not possible ... or not obviousI have been using the previous version for a long time, and because I found it an excellent product, I paid (again, albeit a little reluctantly) for the latest version when the previous version would no longer work under IOS11. I expect all the new features will be as well implemented as features in the previous version, but it is frustrating that there doesn’t appear to be any way of migrating downloaded documents (from the previous version) into this latest version. Of course, I wouldn’t have had the problem if I’d stored all my documents in the cloud - but that option is a fat lot of good if relying on access to documents when away from a fixed or mobile broadband connection. If there is an option that I’ve not spotted, it needs to be a whole lot more conspicuous!.Version: 4.12.1

Freezing up and app closes frequently !!!I have been using this app for almost a year now. This used to be my favorite reading app so far. But lately, after the update, y app keeps closing (4 times in one hour) And when I opened the app, the book that I am reading turned back to page 1. I had to scroll many pages in order to find the page back. I also sent emails to report the problem. Please do something about this. I was considering to buy a pro pack but if this keep happening, I m thinking to switch to another app. Please do fix it!.Version: 5.0.3

Outdated but still okIt’s a good app but it certainly feels abandoned. It looks outdated, it’s iPad interface feels like an afterthought (eg: settings taking up only a small part of the screen) and doesn’t even have intergration with the Files app on iOS 11 +. However it is still a good app. All other essential functionality is there and i would highly recommend it as their are not many other alternatives and it is free. I just wished the developer would address these issues as it would not be hard to make it an excellent app, even if it meant charging $5-$10 for an updated version..Version: 4.13.0

Why mess with something that wasn’t broken!This app was great until the latest update. Now the UI has been completely changed and I have to relearn the entire app to find the applicable information. The worst update was to the outlines, now it’s very hard to select a sub chapter - you need to press a tiny little arrow on the left hand side of the menus to expand into the next menu. Why mess with a perfectly good app!.Version: 5.1.3

Brilliant App just stopped working properly.Don’t get me wrong. This is a great app. I rely on it completely. But that makes it particularly difficult when an update ruins its functionality. The latest upgrade is supposed to *cure* connectivity problems with Dropbox. But I didn’t have any such problems until the latest update was automatically installed, and now I do. And yes, I’ve done all the usual things such as resetting my iPad etc. So! please could I have a downdate? At the moment, it ought to be one star because it no longer works properly. However, in recognition of what a good app it was, and in the hope that it will be again, three stars..Version: 4.13.0

File selection optionsDoesn't allow enough file selection options. Need to be able to select a finite number between 1 and All for shifting between folders, eg sliding finger quickly across those which are immediately selected. Also the speak option needs upgrading for scientific literature. The pronunciation is poor, flipping between Australian English and American English. E.g. It doesn't know about chemistry. Needs to make an extra delay at end of sentences..Version: 5.1.5

RIP-OFFThis is a very good App. However, rather like Apple, these App producers have jumped on the Band Waggon of updating IOS systems = an opportunity to squeeze more money out of customers. Apple does this by making existing phones / devices slow down when the new IOS is loaded, resulting in the false and forced need to upgrade. These guys have done this by not updating the previous App to work with IOS 11. This is a real sham and, unfortunately, representative of society today. Well done Apple for again making record proffits and paving the way for others to do so - but at who's expense!!!.Version: 4.12.1

No Mac OS versionWish I could use it on Mac as well. But there isnt a Mac version.Version: 5.14.1184

GOODREADERIts always the same ... updating something that isn't broke just makes it more complicated and arcane ... maybe the geeks have to justify their salary but why can't they just leave a simple, straightforward, easy-to-use app alone ... needlessly opaque and all the useful stuff hidden away, just trying to copy something from a PDF is now rendered into some convoluted tapping around trying to find a non-highlighted copy method, oh gimme strength Update It’s getting better, annoying when opening an additional document it closes one previously on hold, frustrating.Version: 5.8.1135

Illegal Subscription PracticesWhile this app has its positives, charging customers for a subscription to access “Dark Mode” should be considered illegal. Dark Mode is not the property of Good Reader, but rather that of Apple Inc. Dark Mode is an API created for the iOS and iPadOS platforms by Apple Inc.—not Good Reader. By deciding to charge a subscription for the sole purpose of enticing a customer to pay for a feature that was not created by the app developer, should be considered wrong and unethical. Unfortunately the option to select zero stars does not exist..Version: 5.3.1102

Battery drainThis app is good , easy to navigate but whenever I use it it drains my iPad battery so quickly it's a pain ..Version: 4.1.0

Good improvementsRewriting my review because goodreader support eventually got back to me and showed me where double page spread view now lives. In case anyone is interested it is in the little paper with a cog icon. Apple Pencil markup is better but quite as seamless as I would like - it is easy to get wrong and I have to do a lot of undoing. Definitely an improvement though. Reducing the star rating because it is far to hard to sync files with an external source now, or to open them directly from Files. This has to be one of the fundamentals that it should do well, and I don’t know whether it can do it or not because the UI makes it impossible to find out. I sincerely hope they could fix this..Version: 5.1.6

Bad designWow, how is this app this popular. The only reason I bought is was to highlight pdfs and export the highlights. Well, after anything you highlight you have to click save every single time even when using the Apple Pencil. What a terrible design. In addition the feature that converts the pdf to text with dark mode etc. doesn’t allow highlighting. Literally hard to believe such poor uni interaction decisions were made to something that otherwise could have been a good app. bad..Version: 5.13.1177

Far behind other pdf editorsI’ve had this app since it first appeared in the App Store. It was useful for several years (and the stars are for the past), but it hasn’t kept up with other apps. It certainly hasn’t improved enough, in any way, to charge for us to access documents we’ve already edited. I’ve transferred my docs out and am removing this app..Version: 5.17.1192

Worst experience, wanted to share !It is the worst after the upgrade to goodreader 4. I had to pay for this new version. Worst experience with their customer service. Would not reply to my email (only help you can get is via email, they said) or even won’t care about you even after sending multiple emails if the issue was not resolved). Instructions to transfer files form good reader to computer we’re terrible and I had to figure myself out how to retrieve them because their instructions were too terrible to follow and would not work... I put the files in iCloud icon to be safe but then realized that the Speed to open theses files and search something is slow like a tortoise (takes for ever!!). I could not move them back out from the iCloud for whatever reason (why is it so complicated?). I am so mad that I paid for the updated version of this app. This company may update this app in 5 years down the road and would ask customers to re-pay for their hard work for the updated version! Please suggest a better app. I really loved it before all this. My experience with the customer service and trying to deal with the problem myself for hours and days made this app my least favorite! Don’t recommend to a friend, please save the headache.Version: 4.12.1

Whoa - not as secure as you think !!!!After years of using GoodReader and thinking my files were safe - I have just found out that any files stored in “GoodReader” are fully visible in the apple iphone “Files” folders SO anyone that can open your phone can view any file you thought were secure in GoodReader !! The only way to fix that is buy an annual subscription to GoodReader Pro and fully incript files which slows your phone down, uses more power and takes longer to open files. SO - if you’re not using GoodReader Pro your files are only as secure as your phone SO why bother ?.Version: 5.9.1145

Very disappointedI’ve using GR solidly for 12 years, both for work and private use and found it extremely useful. However the most recent update has ruined the primary menu/index. It is now a jumble of files everywhere on the main home page, that under the old app where neatly listed in alphabetical order. Good Reader installed this latest update without my knowledge or permission - will now ditch this app in favour of a more user friendly app..Version: 5.1.3

Great app but bad business modelThis is a fantastic app, I use it every day to read PDFs and take notes. It has lots of useful features and tons of options to connect to various document sources, with frequent updates from the developers. The above is the text from my old 5-star review. I still believe GoodReader is great, but I can’t support the subscription scam called « Pro Pack ». I don’t mind paying extra for more features, but make it a reasonable one-time payment option, not an overpriced subscription!.Version: 5.10.1150

Be aware of annual fee for some featuresYou can't even convert jpg to pdf with this version. It askes you to buy another package. tried to get refund but was not successful..Version: 5.10.1150

Please support auto encoding for txtPlease support auto selection for txt files. Some of the txt cannot decode correctly using UTF8 “some files data does not match with specific txt encoding “, even though same files open be correctly displayed using UTF8 encoding using different app( file explorer).Version: 5.11.1162


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