- 90.2LEGITIMACY SCORE
- 93.7SAFETY SCORE
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InDrive. Save on city rides App Complaints & User Negative Comments 2024
InDrive. Save on city rides app received 98 complaints, negative comments and reviews by users. Have you ever had a bad experience using InDrive. Save on city rides? Can you share your negative thoughts about indrive. save on city rides?
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InDrive. Save on city rides for Negative User Reviews
✓ Privacy Issue Should Be Clarified & AddressedInDriver looks promising and it’s good to have more competition, but I think one aspect of the app slipped past the App Store review process. InDriver app by default has permissions to access all of the photos on your iPhone, yet there is no place in Settings to grant or revoke these permissions. That has got to be a violation of the App Store rules and I have sent notice to Apple to review how the app is able to circumvent the built in privacy controls of iOS..Version: 3.62.0
✓ UnsafeDon’t use this App. Drivers are not trust worthy & can rob you of your money. Be aware!!!.Version: 4.24.0
✓ UK telephone numberHello. There isn’t an option to put the UK telephone number in on the app. How can I use it as a UK resident in Bogota without this please?.Version: 3.64.0
✓ Option needed!Most of time, when you make an order, some pesky drivers start to spamming sending same amount of fair again and again. After 5 times declining that driver's message your order automatically cancels and you need to repeat process all the way from beginning. So, there must be an option like checkbox 'Do not receive offer from this driver', to block them and their spam messages. And also, if they got that mark from more than one passengers - they should be blocked!.Version: 5.14.0
✓ RideshareAlthough the idea sounds great I found it to be a bit of a useless app compared to other rideshares. First of all I found if I offer a price the same as other rideshare apps at the time the drivers always always want more, that’s if the driver even replies.. mostly took 10 minutes at least to book a ride, from there the driver could be a while away so add another 10 minutes and then you have a high likely good of them cancelling it seems. I like the idea but unless you give drivers incentives to accept the ride not at a higher price so it makes sense for them I probably won’t be using unless 100% necessary..Version: 4.25.1
✓ Awful in Costa RicaWhy recommend prices that are so much lower than what drivers are willing to take? Just wastes my time.Version: 5.46.0
✓ WARNING FOR BALIWhen you use Indrive in Bali you might have the following fraud. Some drivers agree to take a recommended price but the waiting time is quite long like 15-20 min and they ask you to wait. When in 10-20 minutes they cancel your order and leave you the lowest rating like 2 saying you were cheap. However they had accepted your price before. When contacted Indrive support in Bali they did NOTHING suggesting to give a better price. As I said the drivers agreed to my price and it happened three times that’s why guys when you can see the driver is willing to take your recommended price before clicking agree check the waiting time and if it is 10 minutes or longer then NEVER TAKE. Highly likely it is a fraud. I suggest you to buy a local number and sign up this with number. I am from Australia, used the app in Australia and I have never had any problems before..Version: 5.47.0
✓ App not working in iPhone 6Bro app is not working in iPhone 6 why????.Version: 5.18.0
✓ Missing UK numbers to sign up?!Can not verify a +44 UK number.Version: 3.53.0
✓ Toll racketLike every other app, they charge you a toll but the drivers don’t use the tollway so that they can keep the toll money for themselves. When I contacted indrive they refused to refund the money. I was left with no choice but to claim a chargeback against them to get my money back. Afterwards when I told them to cancel my account they wanted to punish the driver but said nothing about punishing the guy who refused to refund me even though he knew I was being ripped off. Needless to say I went ahead with cancelling my account. Update: InDriver has responded to this review telling me to contact them blah blah blah. This is only for show. I contacted them when I first had the issue and they refused to help me. They’re not interested in fixing the issue at all whatsoever. This is theatre and nothing else. Don’t be fooled!.Version: 5.38.1
✓ Poor location / destination defineUnfortunately app doesn’t give accurate location, and when you are searching for your destination it doesn’t give it on the map. You can’t see the road path, and you will find your self lost!. It doesn’t have “Favorite” locations to save and just chose whenever you want. The cost is the same like other competitive companies, and the idea they market (better than a taxi) is not applicable at all!.Version: 3.79.1
✓ Useless, there are no international phone numbersBecause it is impossible to use plenty of international phone numbers (e.g. UK, Italy, Belgium, Spain, etc) the app is useless, in particular when a tourist is travelling to a destination where ID is very much used. What a pity!.Version: 3.55.0
✓ Scammers and a scamDon’t download this, they do not approve drivers, I’ve been waiting over a month now, the app is the worse app I have ever used. It fails to update any documents properly, keeps freezing, and since Joining my emails have been spammed with rubbish emails. I am also getting random phone calls. It all started with this app, now there is no way to remove my info from app and delete account.Version: 3.44.0
✓ Not in UK???Surprise not in UK.Version: 3.49.0
✓ SeeI was gonna be late for a meeting and the app wouldn’t let me request a ride.Version: 5.61.0
✓ Confused!Majority of the tourist on the island is from the U.K. yet you don’t have it listed to enter contact details. Why is that please??.Version: 3.57.0
✓ Very badI gave this application a try and i was shocked with many things : first the driver location doesn’t change or update so i kept calling him to confirm he is coming as on the map he was not moving at all, second : the driver phone number in the application was not the same one he contacted me with.. third and this is the most important the driver was extremely rude and lacked any professional attitude.. he was very very very creepy and had terrible loud music on and insisted on driving in a terrible route and kept chatting on whatsapp while driving in very careless manner .. very terrible experience that i decided to delete the app and warn anyone about it !!.Version: 5.38.0
✓ Totally Rubbish AppAs a driver i didn’t recommend to anyone to do indrive app. For example they show us $50 for 30 kilometres ride. they detects 12% service fee. average $10 tolls at the end we just save $30 to $35. its better if they show us money that they will pay us after detection for everything like uber Didi. I can’t recommend to anyone to use this app..Version: 5.46.0
✓ Messaging needs to be improved and updated!This works well when I’m in Colombia. Most times the prices are way better than Uber. However the app allowed in the past to message with the drivers directly. Now if you don’t speak Spanish and you need to translate which involves a lot of coping and pasting. You can copy messages to translate because the app doesn’t support that. Before the updates you could which made it so much easier to communicate with the driver and tell exactly where you are especially at an airport. I wish you can copy and paste messages so you can paste it in translator to understand the drivers who don’t speak English. Please improve that feature please. I use this app every month in South America and this could be the difference between life or death literally.Version: 5.0.0
✓ Great concept, poor app performanceThe concept for this service is fantastic, and sometimes it works well. However, the app stability and lack of features (such as tipping, or providing extra money after using a tollway etc) causes some teething issues that make it hard to recommend this app and service to other people..Version: 4.32.0
✓ Do better.A friend of mine is being harassed by a driver who assaulted her, pulled her arm, tried to come inside her home & kept saying he wanted to sleep with her. as the app does NOT encrypt phone numbers , he has been messaging her non-stop. all that they have done is ban him for a month & he has faced no more consequences. this is appalling & this app clearly doesn’t think or care about the safety of its female passengers..Version: 5.12.0
✓ Price suggestionsWhy has the estimated price suggestion been removed since the last update? This is a very helpful tool to know what price to suggest. Please bring it back..Version: 5.61.0
✓ Poor service lately Kathmandu, NepalWhen I first started using inDriver I was very happy and told my friends. But, lately I have had several situations where a driver will accept and then call me to confirm but then will say oh that is too far so I need to pay more. When I refuse they then cancel. Today, this same behavior has caused me to need to find a regular taxi and now I am going to be late for my meeting..Version: 4.7.0
✓ Please update for your systemI met a very rude and aggressive driver today and I was so mad I wanted to call the police . I tried to write a comment on the itinerary and ask for a refund of my fare, but there is no good and quick way to refuse in the system..Version: 5.29.0
✓ Reino Unido?No podemos usar el App porque no encontramos Reino Unido. (+44).Version: 3.64.0
✓ DriverIn Egypt drivers are very rude, drivers tell you to come look for them because the GPS location is not accurate, It’s better to use regular taxi.Version: 5.59.1
✓ NegotiationDrivers negotiate a lot of time.Version: 5.25.0
✓ Does not work for UK numbersNo way to input a +44 number which makes the app unusable.Version: 3.63.0
✓ DO NOT DOWNLOADI don’t like writing negative reviews but my experience with this company has been nothing short of horrible. After being stuck in a smaller town in Mexico back in November, I tried to download this instead of Lyft/Uber. It was a major mistake and nothing but a headache. They won’t let you delete the application yourself- they require you to “ask permission” to do so and when you try to do so in the app, it tries to connect you to an agent but never has an agent available. It then directs you to send an email to customer support. Well, I’m about 15 requests in since November- including making me send a selfie with my drivers license and they still have not deleted my account. Don’t waste your time. Update: They told me to email them…again. I tried to do so four more times. No response. I tried to contact them on chat via app, no response again. They’re very likely stealing your information and cheating you. DO NOT DOWNLOAD..Version: 5.16.0
✓ Worst drives Ever! Ma t3awloch 3leh !!!!Don’t trust him, he canceled on me last minute asking for 4 times the amount he initially requested. Worst costumer service ever!!!!!!.Version: 5.12.0
✓ Great prices, but very unreliableYou can get some great prices on this app and they give more to the driver than the other guys, but this app is just way too unreliable. Only use if you have 20-30 min of wiggle room. When you order and confirm with the driver, you can wait up to 5 min and then they cancel. This will happen 3 or 4 times before someone will pick you up. Developers need to fix this. I have a hunch that the driver can accept other offers when they are on the way to get you. It’s very disappointing..Version: 4.25.1
✓ Bad Application in EgyptIn the last few weeks every time I order a car i have to wait for over half an hour and if someone accepted my order the would raise the fare 20 to 30 pounds more than the application requested It’s so slow and if you are in a hurry, it won’t be able to help you..Version: 5.29.1
✓ Unsafe for womenA big concern with this app is that the driver gets your actual number. I was with a female friend who kept receiving harassing pervery calls from the driver after our lift had finished. Females should avoid until they do what Uber does by providing each contact a temporary number..Version: 5.8.1
✓ 0/5The drivers are always driving in the whole opposite direction trying to get you to cancel so they can take your money, and the minimum fare is $25 which is useless in most situations, although you can set your own price drivers never accept and usually offer $10 extra than what you offered, then when they finally accept leave you waiting for 10 minutes just to cancel.Version: 5.24.0
✓ This application is fraudulentYou blocked my account, then return the money in the account. Indrive is fraudulent to client in Lagos Nigeria, folks beware..Version: 5.3.0
✓ In-Drive app blockedIn Nepal, most of the time drivers call the users and ask them to cancel the ride. When user cancels ride, app blocks users saying “you cancel accepted rides too often” and user has no option to claim or express what has happened. I do not recommend this app..Version: 5.65.0
✓ Aucune assurance pour les chauffeursL’application n’aide pas les chauffeurs et n’ont aucune information sur leurs clients je me suis fais agresser par un client et des chauffeurs de taxi e et je ne peux même identifier la personne ainsi que ces amis. pour la police je suis fautif et donc perdant en tout temps, je déconseille cette application aux chauffeurs ainsi qu’aux futurs chauffeur. De plus quand j’ai supprimé l’application et je les réinstaller mon compte a disparu toute mes données ont disparu..Version: 5.50.0
✓ They don’t review why the rides get canceled and blocked me insteadI’m in city where the riders don’t comply to the terms and conditions of these driving apps and we constantly report it but nothing is done to resolve this. The first ride I canceled was due to the fact that the driver demanded more even after accepting my ride, and the second one was because he wasn’t even getting closer and I tried to reach him continuously. If you’re not to review the reasons why we cancel then don’t ask then. Now my account has been blocked.Version: 5.32.1
✓ Update your calling featureWhy did he contact me on WhatsApp to confirm my pickup location? And why are most of the drivers not utilising the built-in messaging feature? This is an absolute violation of your terms, and yet you’re not aware of it. Create a way in which drivers are limited to only using the built-in messaging service or make customers and drivers call each other anonymously just like UBER where your or driver’s phone number remains anonymous or within the app rather than having our personal phone number shown. This led to sexual harassment, assault, and human rights abuse when a driver had your phone number. He could get personal with you for any reason whatsoever, especially if you’re travelling alone and you’re a female. I really am disappointed that the majority of the inDrive drivers are rather than using the built-in feature. Every one of them is calling me on WhatsApp, and I have never allowed InDrive or given consent to let this kind of thing happen which I certainly will be suing your company for that. You better fix this, rather than giving me a sympathetic response to confirm your acknowledgment..Version: 5.30.0
✓ Terrible service terrible cancel systemMultiple drivers were rude and plainly just lied over the phone and when trying to cancel a trip it’s refunded in as long as 15 days! Complete rubbish and needs to look at the quality of drivers.Version: 5.6.0
✓ Rude Driver , Low grade personDriver name : Parveen Driver phone number : 9717235790 One of my friend booked a cab and that low class driver whose parent don’t teach him manners said to my frnd that” your photo wasn’t good that’s why I’m cancelling the cab” please take action on this guy khudki shakal Saale ki gatar jse h nalla driver.Version: 5.42.0
✓ STINKS in EgyptDrivers here LIE and enter they’ve arrived but they never do then even one of them entered that he completed the trip while I’m still waiting for him… then asked me to ask for the trip again, saying he’s lost???- then accepts from a different car and offers HIGHER fees. That’s only one of their MANY scams that made the app block my account- because they NEVER show up and when I cancel saying DRIVER IS LATE - it counts against me. Either give the customers more control or you’re part of the scam..Version: 4.3.0
✓ Drivers often ask for more money after accepting ride on the app!Drivers often ask for more money, even after accepting the rate in the app! This seems very unprofessional. They should stick to what they have agreed to take. It feels like there is no use of the 'negotiation' feature. Also, cannot see the live locations of the drivers. It requires a upgrade!.Version: 5.30.2
✓ Prices aren’t better and they don’t refund their mistakesPrices are no better than any other rideshare. My driver didn’t start the ride and I was charged a 30 minute waiting fee that I was never refunded after contacting support regularly over 2 months. I downloaded the app after I saw it on tiktok but it’s not worth it..Version: 4.38.0
✓ UnknownVery bad app totally supported for customers they cancel the ride any time and no charges the driver get. Fares of the ride mostly are below par distance calculation is wrong. I must recommend to drivers please use this app wisely and incase of dacoiti or damges to the car they will not even bother especially in particular for inter city rides..Version: 4.21.0
✓ Can be betterMaps could be better (example : cities 20km apart can’t see their maps). Some drivers harass users and some theft going on with drivers /users with very little drives under their belt. Lots of drivers change cars (different than one registered with the app ) and takes the app according to them several weeks to make the change of their vehicle in the app. As a result, users don’t trust who’s picking them up.Version: 4.3.0
✓ UnsafeI have never ever wrote a review but this made me to write review and I should write review First of all avoid if possible I have booked a cab the driver was rude when he saw that there was traffic he asked for more money and he dropped us in nowhere in dark place we are not from Pakistan and we are not familiar with the area it’s completely unsafe app to use and we booked another cab they ask for more money not once not twice but few times the drivers asks you more money then the fare if you make a complaint all this company will say is we will take action no help as a foreigner I will say avoid if your not from Pakistan this company is not for foreigners it’s only for Pakistan people The worst experience as foreigner in Pakistan I don’t feel safe anymore to use this company.Version: 5.6.0
✓ KidnapperToday i faced a terrible trouble from indrive. I order an indrive first of all he wasn’t the person according to the details, however he gave me a justification about that he said its his brothers car he is trying earn so i thought it could be valid but during our drive he started to be suspicious as he was talking to phone with someone and he was telling where are we right now and where are we going, he was also talking picture of the boards and sending it to someone. He also asked me if i know the roads, i said you but then he asked me where shall we go i told him check the map, he said i was just curios about you knowing the roads or not at that moment i knew I wasn’t safe with him. So in the middle of the road i saw a police checpost and i said to him can you please stop the car because i want to call someone he did stop it so when i got out of the car i told him to cancel the ride. He got so scared his face got red. The ride info: Beige Suzuki Mehran, BGA 902.Version: 5.7.0
✓ Not happyIt don’t work for London uk.Version: 5.3.0
✓ And i have to cancel and driver also cancel Muhammad did…:(Extra fare Asking muhammad did some others too.Version: 5.8.1
✓ No UK coverage?No UK coverage?.Version: 3.62.0
✓ Poor & Unsafe ServiceI have used InDrive twice. The first time I was picked up, the driver told me his sexual fantasies with a passenger which made me feel extremely uncomfortable. The second time, a driver started charging me the wait fee when he hadn’t arrived and was stuck in traffic. When he did arrive, I had to cancel due to personal circumstances and he charged me the entire trip. I then was advised I need to wait 4 business for the refund to land which was a very convoluted process..Version: 5.28.1
✓ Message optionThe app is very useful. It used to have an option to put a message along with your request and offer. This was very helpful when I needed to take my dog with me, that what the driver knows and chooses the service because they agree to take the dog. Not all drivers would take dogs so it’s good to give them a heads up. Please bring back the message option..Version: 5.38.0
✓ Great concept. NO SupportThe app is intuitive and does everything it says on the tin. However, once you go inside the tin there is little support for passengers should anything go haywire such as overcharging and messing up the ride algorithms which prevents us from leaving a review as well. The support have not answered any queries. so when everything is fine, great. if something goes awry, it’s tough!.Version: 5.8.1
✓ The worse app everActually it’s the worth app to use first of all most of the driver they ask to for more money as any excuses . If he open the air condition he ask for more money and sometimes the drop is far away of the confirmed location. Even when I made complain no one give me any attention or even replay to my complain just no action has been taken . I don’t suggest this application for anyone . The worse experience ever ..Version: 4.27.0
✓ Bait and SwitchThis app allows the driver to upcharge after we agreed on the price!! We agreed to 109 pesos and after we accepted it went to 140 over 30 pesos more! Absurd and dishonest, this is a scum dishonest outfit and totally unacceptable!.Version: 5.61.0
✓ New update crashes and cancels rideNew update from today has been hell. Rides are cancelled by the app, drivers stop showing on map and no indication of time to wait, repeating requests leads to infinite wait. App is broken by latest update..Version: 5.61.0
✓ Smart idea but won’t work.Let me tell everyone the real issue here. Most drivers work across all the drive share apps, and are naturally going to take the best value trips. Meaning if Uber is surging they are naturally going to take Uber rides or expect a comparable charge on this app. Basically in peaks your paying the same if not more then Uber and essentially defeats the purpose of the bidding process..Version: 4.33.0
✓ Phone got stolenOur phone got stolen by one of the drivers in your application yesterday at 6pm in Casablanca We contacted your services available here in Morocco but they weren’t of much help and refused to intervene. We have his license plate and his name but whenever the services contact him he doesn’t answer and your team doesn’t show any willingness in helping our case. This whole situation is immensely frustrating since the phone is extremely valuable and holds very precious information. We are extremely disappointed since this driver should in theory be very easy to identify and the application should help us contact him and bring us our phone. For the time being we contacted the police about this case and informed them of your driver’s license plate. We never knew that this service employed thieves and thought that it would be a swift process and that my phone would be between my hands as soon as we brought up this problem to the application..Version: 4.29.0
✓ Return unused moneyIt been 2 moth now and i still not receive my money from the application because i want to stop to work and i still have money inside the application and it been 2 months and still return and they tell me they send the money and it take very long time to receive why is that even possible to take such time literally i don’t believe in this application anymore and sorry for my english.Version: 5.21.1
✓ Unable to track ride's location after a certain periodOne of the primary expectations from any ride-hailing application is the ability to track the booked ride in real-time. This feature serves multiple purposes, including ensuring passenger safety, estimating arrival times, and providing peace of mind. Unfortunately, InDrive's app fails to deliver on this essential functionality, leaving users in the dark about the whereabouts of their rides. After a certain period, the app no longer updates the ride's location, leaving users clueless about their loved one's progress or estimated time of arrival..Version: 5.35.0
✓ App is so sucky for address in ThailandAfter using Grab driver suggested we try indrive. Does not find address as correctly moves you on the map from your current location two blocks away so drivers can’t find you. Route drivers Last driver tried to increase fair 50%, so we got out of the car and waiting for Grab to pick us up Not worth the hassle. I’ll go back to Grab.Version: 4.6.0
✓ Log inDownloaded the app but never received text to confirm the registration.Version: 5.7.0
✓ Wont work with a U.K. number.Sadly I can’t use this app as the U.K. is not in the list of Countries or Regions..Version: 3.76.1
✓ Mostly wast of timeMostly I received requests after someone has accepted and when I was clicked saying “cancelled or expired “ I’m not sure why it being cancelled. I had tried by restarting my phone frequently but no luck. I able receive requests one out of 10. Mostly wasted my time on waiting.😹🤕.Version: 5.17.0
✓ Why would you block me when driver says to cancel the trip?So i spend hours to finally get a drive and the first driver says he didn’t even look where i was going and told me to cancel the trip and i did. Again, another driver accepts (FINALLY) but he is asking for more than double the normal rate, told me to cancel which i did again. And guess what? My account is blocked because drivers asked me to Cancel. What a waste of time. I would have understood if it was me who choose to cancel the trip for fun but …. GREAT!!!!.Version: 4.20.0
✓ L arnaque justifiéFait attention ça devient plus cher que les taxi.Version: 5.51.0
✓ UselessGetting jobs from millions of miles away and pay is almost same as Uber with far far less jobs. They had a very good chance but with extremely poor app design they ll not go very far. I ll be deleting this app. Not worth it..Version: 5.4.0
✓ 3 Star could be 5 StarThe app and it’s features are great, the app works well and the fact that you are in control, and the captain and customer both benefiting, is an added bonus, don’t get me wrong. My only issue is somewhat of a bug. Every single time, I set up a pick-up point, the app would always throw me off by a few meters. So let’s say, I set my pick-up point for Street 12, the app would throw me off by a few meters and show I’m in Street 14, regardless of how accurately I select my pick-up. This would cause the captain to arrive at a completely different location and causes inconvenience on both ends. If this is fixed within the next few updates, awesome! I’ll rate it 5. But, this is something I’ve been hoping for since the last 10-12 updates but no improvement. InDriver team needs to work on this particular problem..Version: 4.9.0
✓ Good app with suggestions.The app seems pretty ok so far but I think it should be mandatory for both passengers and driver to upload ID’s and picture. I have hear several users say that when the driver arrive they don’t look or seem like the profile of the driver they ordered. Now on the flip side most of the profile for passengers don’t have a picture and some persons uses Alias names and the drivers sometimes can’t tell if it’s a male or female or how the person looks that they are picking up. Eg. they go to a party to pick up with a lot a ppl outside waiting, anyone could get in the car a say they are the person. Next thing is that some drivers go to pick up a passenger and they have 2 extra persons entering the car. Things like these needs to be addressed but otherwise the app is ok..Version: 5.8.1
✓ Price offeringCan no longer bid your price deeming it useless..Version: 5.40.0
✓ USELESS APP!!Very disappointed with the service. Driver location was moving on the map. Driver was unresponsive to texts and calls. Because of this stupid app i was late for work. And i booked an hour before just in case!! I do not recommend this app. Better off using Uber or Didi, so much more reliable!!.Version: 4.34.0
✓ Different policiesAren’t the same policies United States like other countries cause you must pay with your credit card, compromised your personal information without a option to pay on cash, very different when your using the app on other countries. Also it’s imposible or nothing to use the chat to write a issue with, just sending a mail if do you want to delete the account sending your personal license information. Very suspicious and untrusted.Version: 5.14.0
✓ Stupid set of people. Useless companyTheir drivers are extremely incompetent, money hungry piece of trash. Very rude too! Numerous times I have booked rides and their drivers will either cancel half way to my location or don’t show up but start the ride without me and I get charged. When i call the service centre they act like dummies and pretend to contact the driver to sort out the issues. It never stops. They should access the kind of morons they hire..Version: 5.25.0
✓ Very cheap or no serviceVery cheap or no service, no customer service all, it is just an AI or one person chatting with you telling you we will call but nothing. Cars and drivers are the lowest level I will delete it from my mobile now.Version: 5.59.1
✓ Needs improvementCan't upload pdfs a files the majority of the time? I've had to go through pdfs, take screenshots and upload them that way. But some documents are allowed to be uploaded as pdfs?? Makes zero sense and some pdfs aren't allowed to be uploaded as it just produces an error. Won't be using the app of its been out for years and this is the state of it from the very beginning....Version: 5.8.1
✓ Concept is stupidWhat’s the point of negotiating for a rideshare if you have to pay a minimum of $20 either way. It’s not fair compared to other rideshare apps will not be using unless for extra long trips..Version: 5.11.0
✓ Horrible!!!!This is a horrible app. Drivers are ripping people off and I was charged a waiting fee when I was actually the one who had to wait for the driver. The support weren’t helpful at all and did nothing about it. Takes so long to even find a ride and then you end up paying the same or even more than other apps like Uber. Don’t recommend. Waste of time..Version: 5.6.0
✓ UK phoneI am in Egypt but have a uK mobile, the app will not allow me to register as UK +44 prefix is not available, can this be added ?.Version: 4.18.0
✓ Not affordable at all…I’ve used this app a few times and each time I offer the recommended price (which is already more than Uber, DiDi and Ola) and no matter what I still get only offers for people wanting MORE to drive me. And the few that do accept my price are miles away. Definitely not worth it at all. I always end up cancelling and just calling an Uber..Version: 5.1.0
✓ Banned for drivers misbehaving1 star because they banned for drivers fault. First the drivers accept our request and when they realize the destination they dont want to go they tell us to cancel and when we cancel, Indrive bans us. Such a stupid and irresponsible way of doing business. Please dont download rather download Pathao. Pathao at least take responsibility..Version: 5.59.0
✓ I thought this app was goodI was under the impression that this app was good, but quickly found that each ride you had to wait 30-40 minutes before pick up everytime. Drivers kept doing other jobs without picking you up or cancelling on you after waiting 20 minutes of doing their own thing. Wouldn’t recommend to anyone, the app itself is good but the service of from the drivers are consistently terrible..Version: 5.42.0
✓ Scam?Hi i spent a lot of time waiting, i paid but the driver canceled and blocked, i don't understand why i texted and called and didn't pick up. This is the second time, I used this app and both times I paid but did not use the service. I will never use this app again, so disappointed!.Version: 5.17.0
✓ Waste of timeInDrive drivers keep cancelling, the app is not the problem it’s the drivers , doesn’t save any money might aswel just use Uber otherwise you’ll be waiting a long time until someone accepts the offer if not they pump it higher then you’ve just wasted your time because they will end up cancelling you anytime they want..Version: 5.22.0
✓ A needed service in Marrakech. Grateful.Drivers rarely have change. App should show car types especially when it seems we are meant to be discreet. Drivers should learn the basic land marks around town and how to get there..Version: 5.11.0
✓ Not for UK phone numberUseless if you have UK number. Period..Version: 4.20.0
✓ Code non envoyéImpossible de m’enregistrer avec un cellulaire algérien, je ne reçois pas de texto pour le code.Version: 5.34.0
✓ There’s no GPS trackingI don’t understand why I can’t view the drivers location on the app once they leave the destination?? Also you can’t share the ride with people.Version: 5.8.1
✓ Taking a chanceWill wait awhile before using this regularly. They say they background check their drivers, but the Safety tab in the app says ‘“Connection fault, try again” and the chat support tab says “Chat is unavailable”. If something bad happens, you forget an item, or the driver is doing something wrong, you’ll probably be on your own. Reminds me of Uber and Lyft when they first started..Version: 5.37.0
✓ No Longer OperationingWhile this company is “on hold”, they did not disclose this information before taking my application, or even when I reached out to support regarding my application. It was not until today (six days after submitting) that they finally informed me that operations are on hold until further notice. Irresponsible and negligent to take someone’s personal information knowing you are not currently operational and not disclosing such information upfront. Highly disappointed. Revoking application processing permissions and deleting yet another rideshare app..Version: 3.59.0
✓ Customer support overwhelmed?I have had great experiences with the drivers delivering me where I need to go. Recently my app thinks I’m a Driver and only shows Driver screens, not Passenger. Chat support has answered but seems overwhelmed by other requests and asks if I can hold again and again. My question has been: How can I reset my app so that I see the passenger screens instead of the driver screens? Can anyone answer this question?.Version: 5.37.0
✓ No useful supportYou message support about an issue the response to first message then ignore the others ..Version: 5.33.0
✓ Rude driversThis inDriver have worst and pathetic drivers some can literally drive you nut , one literally came to pick me up without having so much fuel to head to my location he asked me to make payment first so he could get fuel , so i transferred to him secondly he’s so slow and uneducated doesn’t know how to use the map whenever ge misse his route he blames the passenger for not looking out , he’s rude and daft , literally talks to his passenger rudely and that’s not nice , chimela that’s his name nigerian inDriver avoid him.Version: 5.31.0
✓ Do not useThis company has zero business knowledge, the app is the worst to use, you will never get dropped at an accurate location, my driver drop me at the wrong location while I put the correct address, and had to get out and call a taxi to get home , Uber will never do that, you will never feel safe using this app at all . Imagine your loved one dropped at a back street and the driver will never take you home even when you offer more money just to be safe because he already accepted a pick up customer while he is driving you home.Version: 5.33.0
✓ Extremely poor app performance!!!!The app doesn’t locate you accurately and the driver wasn’t able to find me and told me to cancel the ride. They charged me for canceling and told me to wait 2-3 working days for a RESPONSE of approval?? Uber responds right on the spot! Extremely disappointed - I would give it 0 stars if I could.Version: 5.3.0
✓ No receiptThis is very strange that it does not provide any transaction history..Version: 5.11.0
✓ Don’t useThe app is unreliable and communication virtually does not exist. I spent 30+ minutes ordering and accepting offers just for drivers to say I rejected their offer but it would still show up on my map. You are better off using Uber or another rideshare app because the time does not make up for the cheaper cost..Version: 4.34.0
✓ Waste of money and timeBooked a trip with 3 stops, driver left after first stop I was charger a outrageous fare for due to it only being a short trip and then when I was told I would receive a full refund, I haven’t gotten anything. I have contacted continuously and nothing but “we’ll speak to our payment team and get back to you”. Drivers always want stupid money like 20$ for trips that are 14$ on Uber how is this 20% cheaper?.Version: 4.30.0
🙂 InDrive. Save on city rides Positive Reviews
InDrive. Save on city rides works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact InDrive. Save on city rides.
⛔ InDrive. Save on city rides Problems
