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Club CITGO - Gas Rewards App Complaints & User Negative Comments 2024
Club CITGO - Gas Rewards app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using Club CITGO - Gas Rewards? Can you share your negative thoughts about club citgo - gas rewards?
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Club CITGO - Gas Rewards for Negative User Reviews
✓ Not goodWhy do other gasoline apps let you use your app to pay at the pump and purchase items in store. If CITGO has that feature i sure can’t find it. To me app is worthless since i still have to carry my card..Version: 6.8.0
✓ Updated appI cannot upgrade the version of the Citgo app. It keeps going around and around when I open the app store and open the club CITGO It keeps telling me to upgrade the CITGO app new version, But won’t upgrade. So I missing chickens and all my deals that I had currently..Version: 5.9.0
✓ Useless to meI just want to be able to purchase gas through the app like I do with other gas companies. If you can do it with this app, I haven't figured it out!.Version: 6.11.0
✓ TerribleNo where does it tell you that if you don't use the reward at the very check in you hit the required points you loose it and you have to reach the next level reward. Even more frustrating is that if even though you can check into you favorite CITGO it doesn't mean they are participating. All this app is is a waste of time.Version: 6.7.0
✓ Won’t workTry to use the app every time I fill up at Citgo gas Station does not work, never give me any fuel discount. totally bad service. And fakeA dvertisement.Version: 6.11.0
✓ No deals!Wants your location and info, but has no deals or update on rewards earned..Version: 6.11.0
✓ Not usefulThis app has not been helpful. Once I earn a reward their is no barcode for the cashier to scan. Although signs are at every pump to sign up in Westfield, MA. No one knows how to utilize the app. I’ve tried for over 6 months now and have never been able to use any of the rewards..Version: 6.2.2
✓ DisappointingI used to love this app when I first downloaded it, and gave me rewards all the time I’m checking in. Now it’s been at least cold for a year now and I still got no reward for checking in and I check in by about 75 times a month. And then for the check in tracker it’s supposed to be a reward at 500 check in and there is no way that a person can get 500 check in in one month, they are absolutely bonkers and they think that they can. Overall just very disappointed that the rewards are there no more.Version: 6.11.0
✓ HorribleNot user friendly at all. Employees know nothing about it fail to help you. No where to enter loyalty at pump on Tuesday’s.... when the 20 cents off deal is.Version: 6.11.0
✓ FeedbackSince you updated your app a few months back, your check in counter doesn’t work correctly. It’ll go to 3, stop showing any new check ins, then boom, 10..Version: 6.9.3
✓ Waste of timeI spend more than $500 dollar's i don't get any rewards ok you can save 3 penny's on gallon that's all. I don't recommend Club Citgo.Version: 6.14.0
✓ Couldn’t even sign upI quadruple checked that my input password met the requirements, attempted to use multiple different random passwords. The app accepted none of them. 👍.Version: 7.1.0
✓ Doesn’t link to rewards cardCan’t get this app to link to my CITGO Rewards card to earn points when I use it. Support was horrible.Version: 6.11.0
✓ Just don’tEvery bad experience you can imagine all in one app. Most CITGO stores don’t participate so you get no check ins, but don’t worry, the ones that do don’t know how to redeem. Garbage..Version: 6.11.0
✓ May not be legitI Tried to use my first reward( 1$ off 5 gallons or more coupons) and the location i choose to Redeem at denied eligibility which resulted in a waste of time and coupon. App is w waste of time like set up a scheme to get customers by telling them they offering deals..Version: 6.10.1
✓ The app is good……but the credit card is unusable. The CITGO stations charge more than the reward for using the CITGO branded credit card. I generally avoid CITGO stations for that reason..Version: 6.14.0
✓ Not as good as it used to beWhen I first downloaded the app, it advertised that you could save up to $9 a month. There were clear check in targets that you had to meet to earn certain rewards. That changed. Gas rewards are now more about being at the store on the right day, rather than something you can earn and redeem on your own schedule. Product coupons are always the same, and not that great. The good news for my local CITGO is that I will still shop there. I just won’t be checking in on the app as frequently..Version: 6.11.0
✓ RewardsWhat has happen to the rewards ?.Version: 6.11.0
✓ Not so much …..Not a whole lot of advantage to this app . I wanted it to use for pre ordering food at certain locations but that’s not an option. The $1 (total) off gas is kind of an insult considering the price per gallon..Version: 6.14.0
✓ ComplaintThe CITGO on 38th & German Church (Indianapolis, IN store # 299) REFUSES to honor the CITGO Club 9 cent off TuesdayOffer (and I doubt they honor any of the other discounts either) although I signed up there because it is very Prominently displayed on top of their pumps to join AND their location is listed as one that honors the the Citgo Club discounts!! THE first cashier pretended not to under English so I asked for the manager & his excuse is the only way to use it is to scan it and I noticed they mysteriously never use a scanner on the discount days! They both challenged me to just go online and report them because NOTHING would happen!! So here goes my nothing as I doubt anyone else bothers to complain!!.Version: 6.14.0
✓ BOGUSForget about getting the advertised discounts. Keep getting notifications on the app that I’m eligible for discounts but they’re never approved at the pump. The whole thing is a scam..Version: 7.0.0
✓ Slow and doesnt update right awaySubpar quality needs to be real time updated to reflect purchasing history out of everyone yall the worst at that even marathon does a better job.Version: 6.14.0
✓ The app does NOT work!!***** this is an issue with the app that needs to be addressed. ******* I have an iPhone 11 up to date, and I’ve deleted and redownloaded this app multiple times. I just made my account and verified the email. Logged in, but it wants me to turn on notifications. I go to settings, it doesn’t have an option under notifications to turn on for this app. I search CITGO app in settings, only options are share location. (Yes it’s turned on) !!!!!!!!!!!!!!!!!!!!!!!!!!!! When I go back to the app, it won’t let me see my account or anything other than “turn on notifications to stay updated on your rewards”. There’s no way to exit out of it or see any of the app’s features. How am I supposed to see my rewards if it won’t let me go past this? I hope this makes sense since I cannot attack screenshots. I love fuel reward programs and apps but not ones that you cannot access. If this is a bug or an issue in the app, please have it updated and fixed ❤️ Sincerely, - a girl who just wants to log into her account and access the app without this issue..Version: 7.0.0
✓ Confused ....What good is your Citgo App when it can’t be utilized to pay on my Citgo Gas Card . I can’t go on the app to see my balances, pay my bill or see my purchases ... The Citgo App is actually useless . I have to go online to instead going through the app to handle my any business concerning my CityGas Card ... it’s Ridiculous ..Version: 6.1.4
✓ Impossible to useUsed app once. Have not been able to login or reset my password. Request password, no link is sent. Thought maybe my account was deleted. Attempted to make a new account only to be told my email is already in use. So why can’t I login and/or get a password reset?? So frustrating!!.Version: 7.2.0
✓ Something is wrongI never get more than a 5 cent discount even on the days where the deals are larger than 5 cents. There is no point of me signing up if it doesn’t even work and help save money on gas.Version: 6.10.1
✓ DisappointedThis app is constantly buggy and requires more maintenance than any other app I have...certainly not worth the dollar a month it saves me...deleting it for the third and final time..Version: 5.9.0
✓ Log inI did what it said to register. The system won’t allow me to log in. I complied with forgot password and the system says it it sent it to email. But when I look in my email there is nothing there and I have done this numerous times..Version: 5.7.7
✓ HmmI’m sure this app is great but any time I try to sign up and enter in my birthday, the app crashes. Deleted and redone loaded multiple times and restarted my phone... still crashes.Version: 5.9.0
✓ CITGOWas a great App to use when you were able to check in for rewards; now that they’ve taken that away and no real incentive to check in on App anymore. 😢😢😢😢😢.Version: 6.11.0
✓ Check In does not workMy check ins used to work and would apply to gas discounts. Now they’ve downgraded their number of participating locations and the check in counts still don’t work at the participating ones. Be smart and get the Shell Fuel Rewards app instead..Version: 6.8.0
✓ Useless appVery useless. Unlike the Shell FuelRewards that can actually give you a discount everytime you fill up your tank. Some Citgo stations doesn’t even have any way to use your app or id, whatever this app instructs you to do. Fake app that’s what it is.Version: 6.11.0
✓ Birthday field errorWhile trying to register, I keep getting an error pop-up “birthday must not be empty”, despite having filled in that field. I tried tapping on various places before tapping “join”: same error no matter what. FWIW, the Circle K app has the exact same problem..Version: 6.11.0
🙂 Club CITGO - Gas Rewards Positive Reviews
Club CITGO - Gas Rewards works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Club CITGO - Gas Rewards.
⛔ Club CITGO - Gas Rewards Problems
