Zoiper Premium voip soft phone App Negative ReviewsSecurax Ltd.

Zoiper Premium Voip Soft Phone Negative Reviews

3.5
3.56349 star

Total 60 Negative Reviews

Zoiper Premium voip soft phone App Complaints & User Negative Comments 2023

Zoiper Premium voip soft phone app received 60 complaints, negative comments and reviews by users. Have you ever had a bad experience using Zoiper Premium voip soft phone? Can you share your negative thoughts about zoiper premium voip soft phone?

Please wait! Zoiper Premium voip soft phone Facebook comments loading...



Zoiper Premium voip soft phone for Negative User Reviews

An update wouldn’t go amiss...‘Premium Edition’ yet it’s still not compatible with the iPhone X screen; which was launched two years ago. Last app update was also 7 months ago!.Version: 3.21

IOS issues with IPv6Version 3.39 does not work well with iOS. Constant issues with error codes and now an issue with IPv6 that is supposedly going to be fixed at some unknown future time. Can make calls but cannot receive calls - isn’t that kinda the point of the app?! Would have been good to know before paying for an app that doesn’t work..Version: 3.39

Alternative Ringtone RequiredApp works in principle, but it would much improved if the selection for an alternative ringtone actually worked. You'd be able to distinguish between an iPhone call and a VoIP call. which is the one or the main points of the app. As it stands you have no way to distinguish..Version: 1.8

Doesn’t launchHi. paid version doesn’t start. For this reason I have updated it. Still no result. Money back, please..Version: 1.10

Don’t waste your moneyDoesn’t work in the I phone. Paid for the upgrade, still doesn’t work. Customer service, non-existence. Maybe they will cancel it for me when they read this..Version: 3.42

Poor Product Worse SupporyThe product consistency is non existent. Works on WiFi but as soon as you are on dat network even with everything turned on it will not work at all. Support is slower than molasses and ask you to provide data but once you do they never get back to you. Don’t waist your time or money on this product..Version: 3.16

**Please fix it **I the person calling me cannot hear me..Version: 3.31

Draytel removed from list of providersBought this to use with my Draytel Service. Followed instructions on Draytel web page - but - found that Draytel was not an option despite it being shown on the Draytel screen shot. Unable to work out manual options myself. Must have it set up incorrectly as it keeps closing down..Version: 3.14

Don't waste your moneyWhen it works, it's great. Mostly it doesn't. Random outgoing connectivity. Consistently poor incoming connectivity. Tech support is slow to respond, and not particularly helpful..Version: 1.3

Zoiper reviewThe app stopped working so i am wondering why that. Has it stop because it incompatible with ios.Version: 3.21

It did not workIt did not work after paying 4.99 and wants me to pay another .99/month to get push call..Version: 3.25

Why did i get charged again?Is this a monthly purchase? I want a refund. also doesnt keepalive in background..Version: 1.14

I'm sorryBugs still unfixed. Crash sometimes on configuration, error on audio codecs during call ...Version: 3.14

It’s S*itWaste of money.Version: 3.32

Not registering anymore!I paid almost $15 for this app and all of the sudden it won’t register?! $15 and I can’t even use it. Don’t want to buy it in the computer because I don’t want to be glued to it but looks like I have to now. Giving it one more day.Version: 3.32

Great VOIP appIn the future if possible I want my call to be secured and with audio encryption setting..Version: 1.12

Drains Your battery faster than you can charge iTPlease look at Why this occurs.Version: 3.14

Doesn't stay stable on M1 MacsDoesn't work on M1. Was just barely able to set up an account, but Zoiper continually stalls, sputters, fails, freezes from there. Nothing I did could prevent this - this experience is nothing like any other Zoiper's I've installed. Sadly this is a flat out fail; have already moved to Telephone Pro and get my Zoiper purchase refunded.Version: 3.41

ThemeProvide a dark theme.Version: 3.14

IPhone issuesWhilst this app is good for calling out from for our VoIP work phones. The issue we have is that the iPhones it sits on deregisters all of the time so our phone never actually rings! It’s not a show stopper as thankfully we pick up the messages on all the phones via email. It would be great if the iPhones kept the app at the front..Version: 3.23

No supportTerrible app. No customer support. Only works on cellular. Will not work on the wifi..Version: 1.12

Terrible here's whyAvoid like the plague because support is useless and no callkit iOS integration and the app has to be running to get a phone call. What a load of tosh . Pay a bit more and get GroundWire which actually works properly with true phone call integration and push answering..Version: 1.18

Needs a lot of Improvements!!I have an iPhone 6 Plus. You can't dial out from your contacts, if you click on a contact that you already have pre existing in your phone's contacts list it will fail when dialing!! You can't copy and paste a number make the call, it will fail. You can't "Dial using Zoiper" when you come across a number on your email, browser, or anywhere else on your smartphone. When in background, if you dont use it for awhile it will stop. If you have a headset (I use Jabra 935 Pro DC) and you are finished with a call and you click the end call/make call button it won't end the call. If you click the same button to make a call, it won't work as that button is multifunctional. Also, I have purchased the premier version..Version: 1.10

BluetoothMy biggest issue with this app is when making a call it does not always connect via Bluetooth to a headset and there’s never an option to connect to headset via Bluetooth. This happens every other call. This is extremely inconvenient and annoying..Version: 3.41

Poor Quality AppAbsolute waste of money.Version: 3.25

Doesn’t Work With AirPodsYes there is a major delay with the AirPods when a call comes in. It automatically disconnects from my AirPod Bluetooth connection super annoying. Doesn’t seem to work probably with Bluetooth devices. Also I noticed that the option to switch to Bluetooth on the app brings a lot of static on to the phone call.Version: 3.21

This blasted too loud almost made me deaf many timesWhy does it blast so loud no matter the volume setting smh.Version: 3.25

This app is a SCAM!!!!!DO NOT BUY THIS APP!!!!!! I made the mistake of trusting that this app would do its job, so I sent out a mass mailer to get business and used this app to take the calls so I didn’t give out my personal number. Well this app constantly un-registered my phone so I missed HUNDREDS of calls that could have been new business. Do not make the same mistake I did..Version: 3.32

Not reliableQuite often calls are not dialing and not connecting. I cannot save my contact in local Zoiper contact database. It wants to connect to all of my contacts which I do not want to allow. I also switched from free Zoiper to paid version and thought it will be better but no difference..Version: 1.10

Sorry but it failed to operate as described.The product described features that my professional technician could not get to operate. A trouble ticket failed to resolve the matter although the provider tried!.Version: 3.14

Doesn't workIt doesn't start ringing until the person calling has already reached voicemail. Really bad delay..Version: 1.11

Shocked to have to pay for incoming callsAs a non tech person all I wanted was an app which would show my iOS contacts and let me make and receive VoIP calls. I paid for the Pro software and yes, it looks great and made a call in just minutes of installing. Then came the problem - you NERD TO PAY £8.99 extra a year to receive calls because they’ve blocked push notifications and made that an extra. What in earth is the point of a calling app that doesn’t allow call the be received unless you pay extra - why??? Complete madness!!!.Version: 3.39

UnstableVery unstable. It crashes all the time and it disconnects very often.Version: 3.21

Don’t buy just use the lite versionThere is no difference only reason I bought it was when I close the app the call will not come through the lite version. But I thought the premium version dose but unfortunately it dose not work. If you can help please help Thank you.Version: 3.29

Unreliable and brokenDoesn’t keep the registration active, keypad only works occasionally, which is fun during calls with your bank, and microphone has outages. Literally worst of the worst..Version: 3.37

This version doesn't work.I had the regular zoiper and it stopped working when I downloaded the upgrade so I downloaded the premium version hoping it didn't have the same bug. Now whenever I make a phone call I can her the person on the other end of the call on speaker but they cannot hear me at all. Please fix this..Version: 1.14

Failed to create media stream (29)Have worked well for years but now getting the above error when dialing out. Using voip.ms and iPhone 12 Pro Max with latest iOS versions. Thanks for your help. Tried to create an account on your support forum but not accepting new accounts..Version: 3.44

Stopped workingNobody can hear me.Version: 1.13

No Blue ToothThis app would not work with my bluetooth headphone, Honda Bluetooth or Apple Talk in my car. Seemed like pretty simple things to hope for..Version: 3.14

No goodIf you don’t have the app open, you don’t get calls. To get a ring you have to have the app open..Version: 3.21

Crashes after updatePlease sort it, it's not working and there is no response in calling after iOS 8 using in IPhone 4S.Version: 1.3

2 major flawsThis could be the best IAX client put there but... 1) ringer fails to sound on incoming calls. 2) client fails to stay registered and/or self register back online when changing back and fourth between wifi and cell data networks. Please fix then 5 stars..Version: 1.3

Incoming callsIt seems impertinent to me to offer a premium soft phone app which can only receive incoming calls whilst the app is open in the foreground. To receive calls whilst the app is running in the background, is yet another subscription cost. That should be clearer in the app info up front as I’ve not pad for something which is frankly useless to me..Version: 3.35

CrashesTotally useless, kept crashing. Ended up deleting it and using an alternative softphone..Version: 3.25

Doesn’t work well on IPhoneAlways missing call because the Vacation didn’t come through. Doesn’t Stay Connected. Does not work well at all..Version: 3.35

Not happyThe app not working Well on 3G, can't answer the only after many attempt need fast internet or Wifi, I used to have old Zoiper last year was very good, now both App are not good.Version: 1.1

Speakerphone still doesn't workIPhone 6s iOS 9.3.4. Zoiper Pro 1.15.5. Speakerphone button has no effect..Version: 1.15

Terrible. Last update broke it.The previous version was bad but somewhat usable. The current version no longer works for me. iPhone and iPad both stopped working after the last update. I’m now using Bria. It is much much better..Version: 3.15

Terrible product! Unfort not a lot of choice.Terrible product! Unfort not a lot of choice. Tried free has many problems paid for premium same problems. Paid for push and now doesn’t work..Version: 3.30

Issue with messages - IMOnly reason I purchased this app is to allow app to send messages - IM no success with that - I want the full refund and I wont recommend this if it’s not doing what it supposed to do.Version: 3.36

CrashCrash some time and hang also.Version: 3.14

App crashes if allowed to access iOS contactsI have both Zoiper free and Premium versions. Was using them for a while with no problems but as soon as I allowed these apps to access my iPhone X Contacts, when I dialled out from the app the apps crashed out. When I removed the permission for the app to access iOS contacts, the crash problem went away. I am using iOS 11.3.1 on iPhone X; otherwise the apps perform well so far. Please sort this bug out and I will update my rating..Version: 3.15

Not iPad support or split screenAt least a year ago I contacted zioper to talk about supporting an iPad version of zoiper, many of us use the iPad as a main PC and needed to use the softphone, but they think differently, they think that's not important , they just don't care about users/clients, same goes for a native version of zoiper for M1/M2 Mac..Version: 3.41

Not a great amount of attention to detailThere are loads of bugs- buttons not working correctly, text on top of other text, it's not great for a paid for product. Also just drops connection. Very disappointing..Version: 1.18

Drops connection when in standbyConnects to sipgate fine. Appears to function ok until phone goes into standby. Waste of money as I paid thinking that it was the fault of the free one 😡. Used Session Chat which worked like a dream and it's free..Version: 3.13

RecordingsPlease fix the way recordings are displayed ,they are randomly placed, please assort them by date..Version: 3.32

Unfortunately not working as advertisedThe app de-register in the background resulting in missing incoming calls. The app preference is to connect to the cell network and will not automatically switch to wifi when the cell signal is very weak and registration fails. Sorry, i will have to give my $ to another app… the initial premium cost will be a lost for me..Version: 3.43

Unreliable ring, stopped registeringUsed the app for several months, despite shortcomings. Lately, problems have become worse, so I have stopped using the app. Phone accounts wouldn’t register smoothly once I signed up for premium. Had to switch off push notifications each time before being able to make calls. Then switch back on in the hope the phone would ring. Phone ringing could never be relied on, though..Version: 3.30

Last update killed this appJust doesn't work... End of story. Have tried to contact support a number of times - very slow to respond and still no solution to an app this just doesn't work anymore..Version: 1.8

PoorThis used to work well but lately it just drops out, we have missed so many calls have cancelled subscription.Version: 3.25


🙂 Zoiper Premium voip soft phone Positive Reviews
Is Zoiper Premium voip soft phone not working?

Zoiper Premium voip soft phone works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Zoiper Premium voip soft phone.

⛔   Zoiper Premium voip soft phone Problems
Applications with negative comments similar to Zoiper Premium voip soft phone
Zoiper Lite voip soft phone negative reviews, comments
Zoiper Lite voip soft phone Negative Reviews

Zoiper is an easy to use sip video softphone, with excellent voice quality and easy to setup. Feel free to contact us ...

CallGulf negative reviews, comments
CallGulf Negative Reviews

CallGulf - Instant Connectivity Worldwide Cheap International Calling, with crystal clear voice Quality. India, Pakistan...

Phone-it negative reviews, comments
Phone-it Negative Reviews

Phone-IT smartphone application is a VoIP and unified communication App. for iOS, it works with Phone-IT Hosted PBX syst...

Egooo negative reviews, comments
Egooo Negative Reviews

Egooo is a free iOS App with Egooo App you will turn your iOS device into the best internet phone. Call using a Wi-Fi or...

Roammate Phone negative reviews, comments
Roammate Phone Negative Reviews

For customer & information support - go to tab Review tab > App Support tab Roammate Phone App turns your iOS smart pho...

Zoiper Click2Dial negative reviews, comments
Zoiper Click2Dial Negative Reviews

With the Zoiper Click2Dial extension, phone numbers on web pages become clickable. When you click to call a number, the...