Amazon Seller App Negative ReviewsAMZN Mobile LLC

Amazon Seller Negative Reviews

4.6
4.60558 star

Total 107 Negative Reviews

Amazon Seller App Complaints & User Negative Comments 2023

Amazon Seller app received 107 complaints, negative comments and reviews by users. Have you ever had a bad experience using Amazon Seller? Can you share your negative thoughts about amazon seller?

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Amazon Seller for Negative User Reviews

Seller’s battlesIf there was lower than one star I would have definitely chosen that as a seller on Amazon. I invested lots of times , efforts and money in different stores to find right products to sell on Amazon, the products that were eligible, Amazon allowed me to sell. After buying them. Replacing his bar code, labeling , shipping and paying so much money to ship, Amazon kept my stuff for a while in their warehouse . I paid for storage , now I’m recovering my products one by one , everyday I come home I see a new box outside waiting. They keep canceling my listings. I received all my shampoos in broken boxes. In one simple sentence.. amazon seller “SUCKS” big time . I can’t never trust them. I lost so much time, money and energy over nothing..Version: 7.9

A little useless apart from ScanningThis app needs some upgrades. Great that I can track my shipments to a certain point (not actually where they are at any given time), but I can also never see my customer orders, which I know are there because they appear on the website. Also, I’ll see communication notifications in-app and when I click “communications”, there’s nothing there. At just little things here and there, but it could be a great app otherwise. I find myself opening a browser on my phone to check things way too often. Defeats the purpose of having an app..Version: 5.4.1

Problematic selling platformToo many issue and bugs recently limiting professional sellers ability to sell. Seller Support is always an issue by itself with a lots of back and forth with very generic answers without looking into the actual issue or responding to the ask to escalate to management. Good Luck selling on Amazon!.Version: 7.6.1

This version on ios 16It has major issues, going back from any page get invisible, have to kill the app every time and go back! Please fix this asap.Version: 8.2.1

No Australia supportStill no support for Australia 5 months later. Come on!!!.Version: 5.0.1

Mobile app vs websiteThe mobile app is not as responsive as the web site interface. It just isn’t. The numbers lag in comparison from my experience. I have no idea why this is. The app is helpful when you’re on the run just to check your numbers. But I wouldn’t rely on it by any measure. I don’t think they are really in sync with running numbers the same way. I would imagine(and hope it does) get better in the future..Version: 5.7.2

I wishVery slow to use I which there were more features to use.Version: 7.10.1

All Amazon software is bad.The app is very buggy, just like Amazon’s back end software. Things regularly don’t work. Pages need to be refreshed, support tickets don’t have titles and so on. It’s frustrating and hard to understand how such a large company can have such bad software..Version: 7.5.4

Cumbersome...Very annoying to find the lowest price listed sometimes includes the £2.80 postage while other lowest prices on initial checking best no resemblance whatsoever to the actual sale prices. Should be a uniform price either using postage or not across the board. Cumbersome and very unhelpful when you need a quick price check. Good for quick listing but utterly hopeless for a quick price check. Sort it out!!!.Version: 7.2.2

RubbishNo recommended, only after charge extra money and no help at all, I did not use my seller account for over two years still Keep charging me money, when I call for to delete my account because I can not log in then I get told we can’t help you only pay money, rude use less.Version: 7.4

Hard to useHard to use eBay is much better doesn’t need codes for everything.Version: 7.6.1

Hasn’t worked in weeks.Works ok at home but says there is no connection outside of that. It could be a setting on my phone that I changed and didn’t realize so I will change my rating if I can get it figured out or get help On a sidenote I have really enjoyed using this app I would like to suggest however a feature that would help users determine if a product listing has a expire date requirement and a little bit more clarification about how far out cosmetics and beauty products need to be and a good resource in deciphering the date codes. Thanks for all you do.Version: 5.7.2

Account servicesThis is a very confusing and aggravating App and system to use compared to EBAY. The system is not user friendly at all and the customer care teams is unable to resolve your request nor do they give you a phone access choice to resolve any issues you have. I attempted to close my account less then 2 weeks after opening because of the complex and inability to list anything for sale but they continued to charge my bank after I made it clear I wanted to close the account. I am still being billed and they have not closed my account either, very disturbing.☹️.Version: 6.4.1

Not goodMost hardest app not friendly at all, seller support is very poor.Version: 7.10.1

Usually minimally functional, currently not working at allFast way to check EANS and better search functionality that Amazon’s web app but currently not working at all (keeps signing out so can’t list products). Reported issue to no response..Version: 7.1.0

Can’t push throughI try to create an account in Australia, but the app did not show any to continue for the next step..Version: 7.7.1

Latest update broke Chart SettingsAfter installing latest application update, the Chart Settings in the Campaign Manager is no longer working on my iphone. Tried to log out and reinstall the application, but it is still not working..Version: 7.5.4

Trillion dollar company, pound store appIs awful. Fails to load properly when researching products. Updates are hit and miss and sometimes the home page isn’t updated for HOURS. Frustratingly poor. Every time the app is “updated” it seems to get worse. Incredibly clunky! Surely this cannot possibly be the app of a company valued at a trillion dollars? But it is!.Version: 6.3.0

App reviewSome aspects of this app are good but there are many functions that need to be added or upgraded. I need to be able to add new product from my phone app, as well as modify existing listings and photos. Right now all I can do is change the price and quantity. The seller app for ETSY is far more functional and easy to use. It would also be helpful if I could click on pictures to make them larger and more visible on the phone. I make small jewelry that can look similar, so it’s difficult to see the fine detail for identification purposes with such a tiny picture. I take my product photos with my new phone, so the ability to work on my store within the phone would save a lot of time and be far more convenient..Version: 5.10.0

Not well thought with new improvementsSimple stuff is missing so I am forced to go to desktop site. 1) I see a sale but dont see the customer info like its displayed on Sellecentral. (Repeat customer, Business Customer, Name, etc) 2) I have to keep refreshing the app to see if sale occurred. I am a high margin slow seller. Its important for me to see notification that I sold something. 3) Navigating reviews and disputing is way beyond easy. Feels like someone is just milking this product management. 4) Sales graph limited to 30 days. That dumb. Why wont you allow atleast 365 days. This app is my livelihoods window not some fun game for amusement. THINK BIG, OBSESS OVER CUSTOMER..Version: 6.4.1

DO NOT SELL ON AMAZONAmazon has terrible seller support. I lost access to my two verification numbers and have contacted seller support well over 20 times and they have never got me back into my account, having now charged me $300+ while I haven’t been able to access the account. Terrible.Version: 7.3

BugsThis app has a lot of bugs, I have to install and uninstall every time, it blings on and off and nothing comes up then I have to uninstall and reinstall every few days..Version: 8.2.1

Stopped workingThis app was brilliant for months then a recent ‘fix’ seems to have broken it completely. It will scan but then selecting “sell” brings up a blank grey screen which is then all that appears whatever menu item is selected - the only solution seems to be to delete and download - when the same problem recurs at the same stage. Why do developers insist on breaking perfectly serviceable apps in the name of “improving” them?.Version: 7.2.0

Worst of all apps installed on my iPhoneSuch a big company and they don’t have good developers to work on app. App keeps crashes. Doesn’t work properly. Keep giving language selections error, can not add a product from phone..Version: 7.10

I lost a lot of moneyWhen I first started I had a good first payment check after that I spent so much money to get the product and loss all my money. Then you don’t have a lot of help a lot of things are self taught bottom line if you don’t have money to play with it don’t get involved because you will lose a lot of money as I did my second check was $372 and I spent over 1000 to send out products to my customers so I just gave away free items they do returns and get their money back and I’m just out of my product and my money I quit..Version: 7.11.0

GlitchesApp has a crazy amount of glitches I was wondering has anyone else experienced this lately definitely with that payments It saying a certain amount on your Home Screen and another amount when you open up your payment tab ? And also another thing I’m not sure how much this matters but the whole fba thing advertising seller don’t have to worry about shipping because fba fulfills our orders for us so we don’t have to worry about shipping fee isn’t true paying a ( picking and packing fee on some items is the same as paying for individual shipping ) right lol.Version: 7.8

App buggyApplication does not load as intended and leaves a blank loading screen. Happened numerous times and especially frustrating when trying to access your account and print/sort orders.Version: 7.4

GarbageThe fact that this is one of the richest companies in the world and they cannot design a competent app makes me think they hire robots to do everything because they need their extra $1 to line their pockets. No Australian support, everything is in asain characters. Nice.Version: 6.9.0

Good appIt is a good app but it needs to mirror the online app especially with transferring payments and seeing my total fees! When out or on vacation or just travelling on business I do not have access to a computer and I use my smart phone and iPad to manage my business!.Version: 5.14.0

APP KEEPS RELOADING AND SHUTTING DOWNI downloaded this app less than three hours ago and all it’s done is give me problems. I’ve never written an app review, because I never have issues with the apps I download, but this is just too weird. The app continues to reload and shut down. The app is updated, I have incredible fast speed internet, and Amazon is the Walmart of the online world, but still their seller central app is somehow the worst app I’ve ever encountered. I just don’t get it! All I can say is I have had a terrible first impression of Amazon’s Seller app so much so that I felt the need to express my shock. I hope I’be just been really unlucky, but the app on my phone has been pathetic..Version: 7.7.1

Locked in a never ending cycleIt tells me my credit card is no good that I need to update, so I click update then tells me to enable 2 step authentication, then takes me to the login page where it won’t accept the password but when I go to the menu I have an option to logout which implies I am logged in.Version: 7.10

BadConstantly crashing when I try to open.Version: 7.5.3

The most annoying appI mostly use this app to mark shipments as sent while I’m on the go. But the app forces you to select a carrier for each item I’m sending. How annoying is that? If I’m sending a shipment of 20 items why would I use a different carrier for each item? Seriously, you’d think the richest man in the world could hire a half decent app developer..Version: 6.4.1

Your Account Is At Risk Of DeactivationThis is unfair. I am not going to send a product to a fake buyer and risk not only that the product get lost but also the fake buyer asks for a refund and keeps buying from me. If these buyers were real, I would have shipped the product. I am the first person who wants my products to sell and the first person who wants these products to be shipped, but to real buyers. Before threatening with account deactivation, you should monitor/screen what's behind the seller choosing to cancel an order. Because one thing is to do it viciously and another thing is to do it to protect the store. Help the seller, not the fake buyer..Version: 8.0.0

Going to ruin my business before it even beginsShort and sweet version quite happy and quick to take my fee of £30 when only supposed to be £25, I listed 1 item which sold, I then get my account deactivated for some unknown reason said something about counterfeit, hello, I’m selling a kong puppy chew I didn’t list it a Lois Vuitton I now have to wait 4-5 days for them to review my account, my item is due out to my customer in 2days, they are hard to contact to find out what I’m supposed to do, so potentially my first customer lost and probably a bad review to, but hey they have my £30 what do they care.Version: 7.2.2

Last update causing issue with languageSays that there needs to be a language change because language isn’t supported and you select a language and it doesn’t work. Just brings you to Home Screen..Version: 7.10

Garbage AppHave to delete and reinstall app every couple of days because of it malfunctioning..Version: 7.12.0

Australia markerIn order to login I need to select “marker place” and Australia is not there. Needs to be added.Version: 5.9.1

Needs some more options and featuresI hate that I have to manually switch the filter view to "all" when I go to the inventory page. There should be a default view option. I also wish the add product screen would tell you if a scanned UPC or search result is already in your inventory instead of needing to switch menus. Also, I get different prices when I scan some things and then go to the view details page..Version: 4.4.1

Seller support don’t provide any supportSeller support have all prefix answers they don’t provide live support according to Situation. Always give same answer that available...Version: 7.6.1

How About Australia IncludedIt's asking "Select Your Marketplace"? ...can ya add Australia 🇦🇺 to the Asian region...Amazon..!!.Version: 5.2

Australia isn’t even in the list? Can’t load.Why is it in the Australian App Store if I can’t even log into my AustralianAmazon seller account?.Version: 5.9.1

InconsistentMultiple times I’ve hit inconsistencies in the app. Including just now. It forces me to request approval to sell books. Why? When I request approval an automated process takes a few seconds and then approves me. But when I go back to the book details I’m still told I need to be approved..Version: 7.10.1

Stole my moneyWon’t let me access the Australian market only the Japanese wouldn’t show me listings in English canceled to find connected credit card was charged anyway without my knowledge of what I was charged for give me my money back.Version: 6.11.0

Mostly Good - Needs Some Bug FixesI’m mostly a fan of the seller central app! I love that I can check how my products are doing from my phone rather than my desktop. The main two things that I think could be worked on are the UX and the advertising/PPC data. The UX is a little slow and doesn’t look super pretty. The PPC data is flat out incorrect. Maybe I have a setting off but the data on the ap always reports double my ACoS that is reported on the web app. Other than that well done!.Version: 7.6.1

Another Chinese MarketplaceThis app is buggy and lacks some basic functionality. Customer support for sellers is fairly useless unless you like having conversations with half baked AI. It seems Amazon is too busy enabling Chinese sellers to flood the market with cheap counterfeits and than to build solid apps… and Bezos is laughing all the way to Mars..Version: 7.6.1

Good app, unrealistic expectationsAmazon is a great service! But as a seller, the fee they give you for shipping is completely unrealistic, especially in Canada!.Version: 7.7.1

Amazon Seller Support Techs!Amazon Seller Support Techniciancs needs to be trained and educated. After talking for three hours over phone they can’t explain why I can’t add any books to sell on my amazon app. One of them actually told me that I can’t sell books because I’m not the author. LOL. Well done..Version: 7.7.1

App needs improvementJust started on Amazon sellers app however it’s not that easy to navigate . When going onto amazons app , it’s more clear but doesn’t work due to them wanting you to use the sellers app. How come it doesn’t show deposit method on the seller app but shows on amazon. I think that’s backwards if you ask me ..Version: 7.10

For now, 1 star ratingMust have a lot of patience to set it up. Takes about a month or a month and a half to fully set it up. Wait for 2 separate codes in the mail then a video chat with an amazon representative. Sucks was looking forward to start selling sooner than later.Version: 7.8

$1.5 Trillion company?Tried to register as a seller through this app. Hard to imagine a tech company worth $1.5 trillion that can’t get an app right. There are developers with almost no money at all who create apps that actually work and function as described. This is rubbish. An online marketplace that can’t get sellers to register. Just like Microsoft who can’t get a word processor to work. This world is truly backwards..Version: 7.11.0

Useful but GlitchyBeing able to quickly check for customer messages and reviews or where sales are is great..... when it works. It has a tough time loading data generally. It’s slow and often just can’t load the information at all. This has caused the most issues with customer messages. pretty often the communications screen will say that there are no messages, but once you go all the way through and refresh you will find they are there. The only times I have had messages go over SLA was when I relied on this app. It is worth having even with the issues, but it shouldn’t be the only way you access your Seller Central account..Version: 7.2.2

FeesYour fees are so high we have to charge 10% more to cover them. It’s the price per unit cost on our smaller items. Borderline worth the effort but we are trying hard to make it work. People often give us a low review over things we have 0 control over. Like “you refunded an order I canceled at the last minute but I never received my money.” Or altogether inaccurate reviews where they say “I reviewed the wrong seller.” “You did great they’d say but I can’t change my review. It was another seller that didn’t perform”. This is frustrating for us as sellers when trying to earn 5 stars!.Version: 7.5.3

ComplicatedEntering books into your inventory and sending them to ship used to be a lot easier than it is now. It’s no longer a simple process. 🤨.Version: 7.9

If I could give it zero stars I would…Selling here as a small business has been extremely frustrating… I love how the order has already shipped and their systems messed up and refunded my customer… not like they already don’t take enough of my money as it is… the app is hard to use, nothing works properly. The support is non existent and have the time does not help. I’m left to figure out most of it on my own, if you’re thinking about selling here.. don’t… they don’t care about your small business..Version: 8.0.0

Worst app I’ve ever used!Worst app I’ve ever used!.Version: 7.11.0

SporadicBeen using for about six months. As I type I cannot access the app at all. Just a blank screen. For a while the fee information was missing so I’d have to calculate it all. I wish it would just work. It doesn’t.Version: 7.2.0

Difficult to navigateI haven’t even been able to get passed the id scanning because the scan button module isn’t fit to screen and it wont allow me to scroll down. When I click back or try to view the side panel of options it’ll show just a glitching screen I have to tap it a few times for it to actually pop up. I went on my tablet and I can scan the documents but when I try to submit it keeps saying error message upload documents and no button that allows me to. App is garbage.Version: 7.10.1

App dont openBeen 2 week try too open the app keep load in load.Version: 8.2.0

Please add Australian option!Please add an Australian option! The countries to choose from should include Australia ..Version: 6.1.0

Not workingApp isn’t working.Version: 7.9

Getting worse"Excellent app, can't think of anything worth faulting." That's what I said a year ago, but the recent update no longer allows text to be selected. This means you can't select and copy the ASIN or title of your item, which was something I did all the time for various necessary reasons. When will the developers stop removing functions when they "upgrade". Also the app know looks very cluttered with loads of information I have no need for. And whilst I can now see the other sellers prices and can't see their description, so have no idea why they're selling at that price. It would've been far more productive to have developed this app for iPads, as using this app on an iPhone is now getting ridiculous. Trying to replicate the app to match the browser is futile as the limitations are dependent on the screen size. So annoying to be dictated to by developers who don't use the app, or talk to people who do..Version: 5.0.1

Hmmm. Fairly pointless.Good app to alert you about sales, but the schedule pickup option doesn’t work..Version: 8.2.0

Amazon sellerI have sent items that amazon claimed they never received. I've sent items that went missing after receiving and I did not sell. When I called support they told me to hang up and they'll call me in 20 minutes,10 minutes later I receive an email that they tried contacting me but they weren't able to although I did not receive any calls. Theft and lies.Version: 7.10.1

New appThis app is very confusing and difficult to use. For sellers, it does not send a confirmation of despatch, nor does it allow access ( I certainly cannot find it) to customer feedback. The previous app was excellent, and clear, and effective; the curry one is just adequate but much inferior. Very frustrating..Version: 5.4.1

App not working at all January 2020I cannot get anything in English. Just weird characters and than crashing..Version: 6.7.0

Inactive status and product bansI used to really like selling on Amazon it was very simple to list and sell. But ever since they banned selling used brand name electronics like Apple, Dell, and etc, this platform is useless to me. It’s also very annoying to keep changing charge methods every time I want to re-activate my account. I don’t get it, I sell my used electronics every once in a while not all the time..Version: 7.10.1

UselessI have an issue where the website keeps telling me my credit catd is invalid but at the same time they keep charging me and taking money off my card. Anything i try to do doesn’t work and keeps bringing back to a page saying my credit card is invalid. I can’t even contact costumer support.Version: 8.2.0

Frustrating...😤I downloaded the app put my information in and got the account ready. So I went to go sell my stuff and it’s very very very complicated to just even know how to sell it know what type is it you know I download the app put my information and got the account ready. So I went to go sell my stuff and it’s very very very complicated too just even know how to sell. I would say this app is very difficult very hard to use. I didn’t really get most of it it was very frustrating because I put in information in the app was not cooperating. Very very frustrating..Version: 5.8.0

Not for Australian sellersIf your an Aussie seller , the app dosnt work . Tried it on different model iPhones, still no good ..Version: 7.11.0

Registration is buggyMaybe it’s better to register on desktop first and the app runs smoothly, but just trying to set up an account on my phone through the app is impossible. The pop ups to submit documents won’t minimize and even when I use browser the buttons don’t work. So I can’t even sign up! It also takes forever to load and the screen loading bar just keeps restarting and it’ll say “we’re still working on it”..Version: 7.10.1

ShockingMoney grabbing idiotic pollocks . Getting money back which has been confirmed in many emails I’ve still not seen a penny . Don’t have a problem taking money but a real issue giving it back . Just double check what your getting in to because they are very clever at hiding clauses in the bull sh** you sign up to ..Version: 6.11.0

Still hasn’t got Australia on the list of countriesI cannot use this app downloaded months ago as Australia is still not added. Also Shopify integration only works if the Shopify store is in US dollars which understandably isn’t the case as we are in Australia. Please fix ASAP so everyone can actually use it..Version: 5.0.1

Poor Seller Support, Buggy App, Expensive FBA and Cumbersome ProcessesRe the App itself, could not list my products and kept saying the EAN/product are not valid. Re seller support, booked a phone appointment with seller support. Guess what? They never called. Emailed them 3 times and got ZERO reply. Re pricing, FBA x times more exxy than 3PL when an order has multiple items. Re process and user interface, feels like jumping through hoops to get anything done. Product update is not instant and at one time had to list the same product 3 times before it showed up. Feels like a company from the last decade.Version: 8.0.0

It’s not great, full of bugsWhile this is a good idea in theory in actuality it’s rubbish. It rarely works properly. Many times I’ve typed and sent a message only to find it never actually sent and I have to retype the whole thing. It regularly says I have 2 messages or 5 messages from buyers but when I go into read them they have disappeared or never existed in the first place. Given that you have 24hrs to respond this is worrying because then you are like have i got messages or not? Very annoying..Version: 5.6.0

StealingAmazon steal from me my inventory was some home dispose and later on same day that disposal order was cancel , Associate said I’ll get back inventory within 60 days in my account ,after 60 days when I contacted again they told me that they dispose off , for inquiry they ask me bunch of proof I gave them every thing , but still they ignore every thing I said and reply me that it’s dispose I lost 4700$ due to their misinformation , These customer services people have no information whatsoever, Not good if you are small investor , I quit business with Amazon.Version: 8.3.0

Many Features Quit Working In This VersionCommunications section stopped working and other sections that I can’t remember off the top of my head. Extremely frustrating to keep getting white screens. Amazon should consider testing their app for releasing it..Version: 7.10.1

Australia marketThere is still no market data for Australia..Version: 4.7.2

Immediate Deactivation of AccountI started my account as normal, activated as normal and within 15 minutes of actually looking at the app to understand how it works, I got a deactivation notice. I provided all critical documents as requested from the bot that assists you, however was still not activated. There is no phone number to call to receive further guidance on how to resolve the issue and their last message states that they will not respond to any further messages. This leaves me with a useless app. I understand that there are policies and procedures to adhere to for legal reasons, but with no live associate to assist with how to navigate said procedures, I cannot use the app for its intentions..Version: 7.10

Freezes far too oftenI use this app to upload my books to sell through FBA and the app glitches regularly. I have to turn my phone off and on again to get it to work again. It’s very frustrating and needs to be looked at..Version: 7.1.0

Seller supportThe worst kind of support is always available here Feel free to see for yourself 👎👎.Version: 7.5.4

GarbageWon’t load pages, try deleting it and it just keeps coming back as though I’ve re downloaded it when I’m just trying to get rid of the stupid thing! Don’t ruin your device!.Version: 8.0.0

HELPLiterally won’t stop glitching out I’ve been trying to get onto the app to make an account but it glitches and the screen is white that’s all that happens thanks.Version: 7.6.1

After all the waitThis app doesn’t work. After all the personal and financial infos I’ve sent, this is a real bummer. Doesn’t look like they’re in a rush to fix it either. Stay away..Version: 7.11.0

AwfulThe app used to at least work in managing products and pricing, note it crashes and doesn’t even let me go back many times. Awful.Version: 8.2.1

Not working?So, I’m in Australia and can’t get this app to work properly. It opens up all in Japanese, and is making it difficult to put my phone number or select certain options before asking me to enter in my credit card details? Confused..Version: 7.6.1

Terrible appExtremely glitchy, couldn’t go back and forth smoothly. Tried to verify my business, submitted my business registration and certificate of incorporation as a merged pdf (per their request) OVER 10 TIMES, yet they still ask me the same thing, ‘please provide your business registration and certificate of incorporation as a merged pdf’ (which I did). I opened over 10 tickets with customer service, ALL of them closed, saying my problem has been solved. I told the customer service to call my phone multiple times, no response. OVERALL A TERRIBLE EXPERIENCE. NEVER AGAIN.Version: 7.8

Need to sing in every single timeIt use to work fine but from last couple of months every time I open the app I need to sing in every single time which is s pain luckily I’d is there need to put password each and every single time to access the account not happy with this at all I have deleted the app and download again but same issue 👎🏻👎🏻👎🏻.Version: 5.4.1

ScamCant downgrade unless i pay 32$.Version: 8.0.0

Keeps RefreshingIt seems like a good app but it keeps refreshing and I can’t choose any subscriptions on it and when I do it restarts again.Version: 7.6.1

Old version is betterThe old version was better, how to manage inventory now with the current one? Sucks and changed for worse.Version: 7.9

Stick to EtsyIf you’re a seller on Etsy and debating on joining Amazon Handmade, please don’t waste your time. First of all, the app does not work - I’m unable to post listings on my phone and have read many other reviews about people struggling to as well. Even if it worked, the process is extremely long. You have to do many steps and then it glitches at the end. Second, it’s way more costly than Etsy. Third, they claim your products are being seen by millions of their customers but only people who know about Amazon Handmade will look on the handmade site. Your products will not be on their main Amazon page. Such a shame because I love shopping on Amazon and have never had a problem but selling on here is a totally different story..Version: 6.4.2

Imy account was deactivated and communication is just by robotic response.I wish there was a customer assistance for seller accounts with real workers. I mean real human assistance nut just robotic intelligent email replays. I can not solve my issue and my account is restricted. My money was blocked with them for over 6 months now. I opened several cases and the automatic email replay is asking for the same think over and over . Can not provide that information and my account is no longer active, can not sell anymore and I can not get my money back. Kept my account in for 6 month and they charger me the £30 every mont for active account but I could not sell ... just so selfish , this is so disappointing. Specially because I am a seller at the beginning of journey..Version: 7.4

Poor Quality Support and No Helpful SupervisorsI have a problem in getting my product description reflected since July,2021 and till now not fixed. Several cases were opened but the poor support team keep closing it. I have even spoken to two supervisors, both promised to fix the issue but nothing happened. Seems there is no one monitoring support staff and everything is automatically running We are now in Feb,2022 and my case is not yet resolved And the worst thing is: they are changing me massive storage fee while they are not able to fix my product listing problem since more than 6 months.Version: 7.10.1

Australia?Can’t access Australia. When will this be added?.Version: 5.9.1

Good start but needs some improvementGreat for monitoring sales. However, for a big company it lacks a lot of features: - No iPhone X support - No ability to adjust sponsored ads - Does not allow quick switching between amz marketplaces - Sales graph seems to get cut off at the top -.Version: 4.6.2

Amazon is a very difficult platform to make any profit.Amazon purposely makes it difficult for sellers by giving customers complete control over every transaction. I can ship products that show they were delivered by Canada Post. The customer simply says they didn’t receive or it was the wrong product and Amazon gives a full refund. Then you can’t even get the customer to return the product. You lose the cost of shipping plus you lose the product plus they can give you negative feedback after stealing the product from you. Just a warning to those who want to get involved..Version: 7.4

Ways to improveOver all the app good and it can definitely get better. Please improve sync times. It took weeks if not months to update my reviews and ratings. Please take a peek at other platforms and their apps (Shopify) That app gives more insight and you are able to do more tasks within the app without resorting to the web app. I’d like to create MCF via the app at times that be wonderful. Thank you!.Version: 7.6.1

Is there an Australian market placeHow to get this app work for Australian marketplace?.Version: 5.9.1

I would give this 5 stars but..Great app but when are you going to include the Australian store.Version: 5.7.1

Waste of TimeThis app asks for way too much verification, and they’re very nitpicky about it. I had to send in an image of my passport and bank statement twice because the first submission wasn’t good enough for them! And once I finally got on the app to sell my first product (a CD), it told me I needed this “Approval for Music Selling”, asking for even MORE verification, one of which was an invoice for 10 music purchases that I’ve made. I don’t just go and buy 10 music products at any given time! I swear they are just asking for this redundant information because they’re bored. Ugh! I just wanted an app to sell some of my belongings in a SIMPLE AND QUICK MANNER, but this app clearly doesn’t know what that means..Version: 6.8.1

Customer support issuesI have been trying to get my account going for about 2 months now. On and off with customer support about sending pictures for verification but they never tell me what I’m missing in the photos. I have sent so many different photos of different things and I am still being denied and told to resend the proper pictures within 30 days. There is literally a list of what they want to see in the photos so there’s really no messing up here... can someone please guide me in the right direction?.Version: 4.6.2

Details of units sold each dayIt would be better if I could see what I sold (what specific products) and when, like you can on seller central. Just a quick breakdown would be great. For instance, on the home page where it shows how many units you sold “today,” if you could tap that rectangle and it opens to show you what units you sold on that particular day..Version: 6.10.1

Limited accessThis is a quick review while I'm trying to use the app from my iPhone in October 2019. I've just spent 20 minutes trying to find a way to access Prime shipping options. Can't find them. Also, it's been a while since I tried to use the communication feature but I expect it hasn't changed recently and i recall it's hard to use and unclear whether you actually replied to a customer, which caused me to resend a message to a customer because the app looked like it just flaked out instead of confirming my message was sent. The app may be useful for some basic things like inventory updates, but you need the browser version for other tasks..Version: 6.3.0

Not iPad readyUnfortunately can’t use on the iPad as it is only made to be used on iPhone. Please update and allow full screen horizontal on an iPad Pro!.Version: 7.5.1

Spread the loveReally need this to be available in Australia guys! How long off are we?.Version: 5.10.0

Good but needs moreIncredibly helpful but needs more development. It would be nice to see our accounts easily on the app which currently you can’t do. I also think new reviews tab and notifications would be helpful.Version: 4.7.3


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