Print Photo - Photo Print App Negative Reviews

Print Photo - photo print app App Complaints & User Negative Comments 2024

Print Photo - photo print app app received 14 complaints, negative comments and reviews by users. Have you ever had a bad experience using Print Photo - photo print app? Can you share your negative thoughts about print photo - photo print app?

Print Photo - photo print app for Negative User Reviews

✓ No longer goodAfter a couple of years of ordering photos and having them delivered to my home, that option is now gone. I spent a couple of hours uploading and editing photos and when it came time to checkout, no option for home delivery - only an option to select the nearest Walgreens which is another town away!!! I’ve tried and tried and even went to the web page where there the option of even uploading photos from my camera roll was unable to select it. That button was greyed out! What has happened? Shame. And last time I ordered directly from Walgreens online my order was immediately canceled without reason and I never received my refund. So disappointed that the entire look and layout of the Picta app has changed completely from when I just used and ordered from in October. I’ll have to use another company..FullrebeljacketVersion: 2.24.1

✓ Things have changed.I started out liking this app when I first got it. It was very easy to use. After some issues (being sent glossy prints instead of matte, constantly getting updates for the same reasons) I deleted it. Now that I’m using it again I have more issues. I didn’t find the option to have matte prints sent to my address. I wasn’t able to crop a 4 x 6 print which caused problems when I framed it. I sent a question to customer service that went unanswered. And I continue to get updates for the same long winded reason. If I just wanted fast pickup of descent quality prints at my local Walgreens I would be happy. But there needs to be more, including better customer service..Codger MooreVersion: 2.67.0

✓ Terrible, misrepresented and CrashesThis app misrepresented itself as “Walgreens Photo App” when it is not. It is a completely different company that partners with Walgreens. The coupons that Walgreens currently have do NOT work on this app, so if Walgreens has a sale on photo, you will NOT be able to redeem the offer on this app. Instead you will pay FULL PRICE, which is actually MORE than Walgreens. For example, prints at Walgreens are currently .35 cents each, but this app charged .39 cents each. So not only do you not get the sale price, you also can’t use Walgreens coupon codes AND you are overpaying for the current Walgreens price! Get the Walgreens app instead. I will be deleting this app. It also crashes constantly..If you want to lose weightVersion: 1.9.161

✓ Have a Test Photo PrintedIt’s hard to complain about this service, because in less than an hour, I can have the photos in my hand for a very small price. I thought it was way too inexpensive the first time that I used it, and when I picked them up, I knew why. The colors are typically over saturated to the point where they look a little fuzzy. They have filters and a few ways to adjust different photographic effects to combat this. However, what it looks like on your phone may not represent what the photos will look like when you pick them up. My biggest gripe would be the extreme inconsistency of how the photos are cropped. Every time I’ve used the app, the photo fits perfectly in the cropping grid that they provide. But roughly half of the photos that I’ve received over the past 5 years or so are so off center that they’re not usable. I’m assuming it has something to do with the aspect ratio of the camera on your phone. If anything, make sure the photos that you’re having printed have the subject matter in the center of the picture because one, maybe two sides will be cut off. So do yourself a favor, and spend a couple dollars on having some practice photos printed so you’re not disappointed when the results aren’t exactly what you were shown. The good points are the speed in which they are printed, the low cost of the basic photos, and I’ve never had a mix up or a missing photo. Like anything else, you get what you pay for..Philmatic1Version: 2.75.0

✓ Easy but coupons....I was so excited to use this app because it was SUPER easy to download straight from my phone. Great experience until checkout when I discovered the app doesn’t interface with Walgreens photo or allow you to use their coupon codes. After taking all the time to select my photos (200 from vacation) and then crop them, etc. to my liking, I realized this. Ended up only get 20% off my order when I could have received 50% off on the Walgreens website. Just a heads up to check codes before investing time and missing out on savings..Jmf1710Version: 1.9.161

✓ Stonewalled by Customer ServiceUpdate: Pictarine followed up with me shortly after I posted this review and honored the refund I requested from last month. I have changed this review from one star to three. The final service was good, but the print quality was not acceptable and it practically took a campaign of emails, form submissions, and finally a negative review to attract their attention. I’m turning to their competition in hopes of a better experience. Original review: I ordered a batch of prints in May, but the prints that came in the mail were low in saturation with a sickly yellow tint. I sent an email to “Rose” with attachments of the picture along with the source image. No response after two weeks, so I followed up using the help feature on the app. Still no response. I then sent multiple follow-up emails to my request confirmation message. It’s been a month and I haven’t seen a response from Pictarine. They don’t have a phone number listed, so I tried searching for businesses under the same name. The closest match only went to robotic voicemail. Pictarine, if you see this I am willing to engage and solve the issue. But please do not ignore me and hope that I will give up, because you still have my money. I want my refund..Aiwa88Version: 1.9.131

✓ Love the ideaThis is a great idea, but I have had some issues. I uploaded 200 pictures (the max amount accepted at a time) because Walgreens had a coupon out that was going to make them about .15 each. The coupon wouldn’t work, so I contacted them on chat. They couldn’t offer a fix, so I wanted to delete the pictures out of my cart. Well, there is no select all or delete all, so I had to go into each picture and change the quantity to 0, and confirm. It took forever! I still use the app for a few pictures at a time when I need them, but I will never try do 200 again..ShellpuckVersion: 1.9.162

✓ Hard to cancel ordersI use the app often. I find it easy to use and convenient. However, I just placed an order and immediately realized I ordered the wrong size. It had not been sent to the printer yet. I looked all over the app for a ‘cancel order’ option with no luck. Called the store to try and cancel. They said my photos haven’t been printed but that I couldn’t cancel. (I don’t think the person I talked to actually worked in the print department. They seemed confused.) I guess my only option is to not pick them up and not pay for them like a jerk. I hate they they are wasting photos and ink without me paying for them, but I feel like I tried my best to warn them. Wish the app had a ‘cancel’ option if the photos haven’t been printed yet..BLTommyVersion: 1.9.161

✓ Poor upload qualityI uploaded a big group of pictures, but it continued to say it was uploading for over an hour and a half. I called the store where they were sent for help and was on hold for upwards of 30 minutes. They said they couldn’t do anything and finally gave me a national 877 number to call to speak with the tech experts. When I called them, they were sadly no help either. I was told the only way for me to get my pictures printed was to delete the app completely and start over from square one—hours of work lost. I finally drove over and went into the store to see if there was anything they could do for me—possibly connect my phone directly to the kiosk to save all the work I’d put in. Minutes later, a very helpful employee with magical phone fingers, assisted me to reorder my photos through the app. Fingers crossed it actually worked this time and in an hour from now I’ll have all 200 prints freshly printed in my hands and ready for their picture frame homes..Jewels0901Version: 1.9.98

✓ Store unable to view orderOrder pictures, then while at store 3 hours later, was told that they didn’t even see where I submitted a request, showed them information on app, said it must have not gone through, and told me to reorder. Second order still hasn’t gone through either. Attempted to use help function on app, and basically says to do the things I’ve done, and if problems persist, to let “them” know. But the lady at the store had no idea on how to use app and could not provide any additional support. And app doesn’t provide a way to contact anyone other than the store. It’s poor problem resolution.....and I apparently have to go thru 100 nicknames in order to post this review.Kt problemsVersion: 1.9.87

✓ Quality seriously lacking, but fast printsI was very happy to be able to use this app to quickly and easily select, send, and pick up copies of my Family Christmas photo within an hour. However the quality was definitely lacking - the photo prints were much darker than I had anticipated, and they lacked clean, fine details. All of which I worked so hard on in postproduction - to make sure the details and the lighting I desired would show up in my prints. I had already printed copies of this same image on my own somewhere else - which came out beautifully and exactly as I expected. So I was extremely disappointed when Walgreens was incapable of delivering the same quality of photo prints in the same amount of time, for more $$. Unfortunately I can’t say this hasn’t been a reoccurring issue every single time I have ordered prints from any Walgreens over the past 10 years. So disappointing..RayyybaybayVersion: 1.9.56

✓ Miscommunications within the companyI ordered a set of prints from this app and when I went to Walgreens to pick it up they said they had no record of the order and that the app I was using was a scam and had no affiliation with Walgreens. I was told the only way to get prints from a Walgreens is to order off the Walgreens website or the Walgreens app. I went to three different locations and they also told me the same thing. The next day I received an email saying my order was ready and when I went back to the original store, I was able to pick it up no problem 🤣The app was great and easy to use but maybe they should let Walgreen‘s employees know about the partnership between Walgreens and this app 😬 I figured I would leave a review just in case anyone is facing the same problem. This app does work! But because the order is from a third-party, they are not able to look up your order number in store..Kkbb2233Version: 1.9.162

✓ Did not work:(((Spent far too long going through the zillions of pictures on my phone and choosing which ones/what sizes etc to print-was a pretty easy process so when I got a message that my order had been submitted and would be at my neighborhood Walgreens this morning at 7 I was excited to see them...I stopped after work at 5:30, and was told my order had never been received...they thought maybe it’d gone to a different location, I showed them my message that showed their address & my order details, but alas it was not to be. They said this app is not affiliated with Walgreens and has resulted in lots of troubles. Ugh, a big waste of time and energy...it looks like this works for many—-but I’m unfortunately not one of them. Sigh (& ugh)..SheriWonkaVersion: 1.9.98

✓ Horrible customer serviceI placed and order that advertised several different coupon options, however the apply button on the app does not work! Attempted to reach out to customer service for Pictarine regarding the issue and didn’t receive any assistance with either the issue with their app or applying the coupon advertised. When trying to cancel the order to attempt to reprocess was them told I couldn’t I needed to call the store directly only to find out Walgreens knows nothing about this company! Walgreens I’m unable to apply codes from 3rd party apps but thankfully they did just apply their own discount, going forward you are so much better off with just using the Walgreens app directly!.JunAntMarBriVersion: 1.9.133

Print Photo - photo print app works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Print Photo - photo print app.