H&M - we love fashion App Positive ReviewsH&M

H&M - We Love Fashion Positive Reviews

4.8
4.80464 star

Total 101 Positive Reviews

H&M - we love fashion App User Positive Comments 2023

H&M - we love fashion app received 101 positive comments and reviews by users. Can you share your positive thoughts about h&m - we love fashion?

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H&M - we love fashion for Positive User Reviews

Amazing products and great pricesI LOVE this app!!! H&M has the absolute BEST clothes that look expensive, but are extremely affordable! No matter what your style is... there’s always something for everyone.... like the fancy pants of the bunch, or the sporty spice kinda gal (which is me lately I must admit, but I love everything), and the woman who’s somewhere in between, even for the one who has it all and just wants some more of all of it! Hehe. It really is a great place to shop and not have to worry about blowing the bank! Hope you all enjoy!!! XOXO.Version: 21.21.1

Great quality and pricesWorth everything.Version: 23.37.0

Lack of choiceWebsite is better then Australian stores, however a major lack of choice and fashion compared to H&M Europe / UK. Pretty basic, not very inspiring..Version: 23.37.0

Online orderWas not able to add discount.Version: 21.21.1

Fast convenient app!This app makes everything fast and easy to shop. Being a mom, and working full time we don’t always have the pleasure of going out shopping. This app has everything and more. I love how I have my information is all ready plugged in for a fast check out. I also like that depending on height and weight age it tells you the recommended size. That way you don’t have to go in stores. This helps with a busy life style that might not be flexible for shopping. They really try to accommodate and make the experience as if you where right in store picking out your outfit. I have had a good experience!.Version: 12.2.1

So happy H&M are now onlineI really love the value of the items and the quality.Version: 20.11.2

Achat et retourTrès facile à faire dans les deux cas..Version: 23.25.0

EasyGreat app.Version: 14.5.1

Great AppWell designed, intuitive, access to everything you want to know about H & M plus easy ordering. New product constantly. Higher end product introduced on occasion..Version: 23.37.0

H and MAwesome.Version: 23.37.0

Something isn’t rightNot sure if it is working correctly.Version: 20.11.1

Always a great serviceYes this app is a little buggy at times and sometimes closes for no reason but I have purchased lots of clothes and found it to be a good experience. They have such a huge range that using the filters definitely helps. Staff at my local H&M have always know how to use the rewards and add points so overall it’s one of my go to apps. I have an iPhone so can’t say what it’s like for others but for me I’m happy!.Version: 10.7.1

The bestMy fav store.Version: 23.37.0

So user friendly onlineI really hate internet shopping however the online size guide is perfect. It literally is correct every time when it estimates my size and some things are 4 sizes different depending on the item and how they come up, so it’s best to trust the computers size suggestion and not guess your usual size. I love the member benefits. Free delivery and returns makes things so much more easy and tempting to shop! The quality of the clothes are really good. I have a brand new wardrobe I’m an H&M addict now!!!.Version: 20.11.2

GlitchesThis app glitches quite often while shopping and items in the cart changes in price several e attempting to check out..Version: 23.25.0

New MemberI’ve brought clothes from H&M occasionally until the last few months. The quality has improved and the products lines are much bigger than they use to be. The Plus+ range is also trendy and covers everything from evening wear to sportswear. I love the app, it’s easy to use and you can save items in your trolley and return later to compete purchase 10/10.Version: 20.12.1

FinallyGlad that the app works.Version: 21.37.1

Shopping experienceExcellent collection, worth the money and quick shipping. Loved my online shopping before and loved it today. Thanks.Version: 21.24.0

Easy and efficientSo easy to add or remove items in your basket and you can confirm your order in 2 clicks !! Best app ever !! Not mentioning the easy return service too : everything is already on your parcel, you just pack back what you don’t want to keep, stick the return logo on it and bring it to the post office! Love the whole process! Easier than to look for things in the shops for hours ….Version: 21.26.1

Best range & qualityI love using H&M their app is super easy, they have an amazing size range and products. Due to being disabled I have not been to a shop in 5 years but love that H&M has fast delivery and easy returns if required. Their sizing is easily explained and spot on..Version: 23.25.1

Easy ShoppingLove this app.Version: 21.15.1

Excellent service merci!Merci beaucoup.Version: 23.25.0

Great appEasy to browse, good range of sizes, confidence that you can return things in store. Very dangerous for H&M lovers!.Version: 20.11.2

Some feedback and suggestions for appHere’s some ideas I have for the improvement of the app. - Ability to filter and sort in the favorites tab the same way as in the shopping tab. - Ability to enter my sizes for each type of clothing type so that when I save clothes to my favorites it defaults to that size, instead of having to set the size for each individually. - Receive notifications for when items in my favorites are on sale or sold out in the selected size and color. Otherwise, thank you for a great app and great clothes!.Version: 11.5.1

Customer ServiceI was having trouble ALL day trying to checkout using the H&M app on my iPad. I called customer service and was connected to a woman I could hardly understand , and was of no use AT ALL. I explained that I tried at least five times, and each time when I got to the “complete purchase” phase, it would just time out. After receiving zero help from her, I used my phone to connect to the H&M app and it went through without a hitch. I’m sure you need to use sources outside the US, but this particular employee was useless. I shop in your stores often and have found your employees to be quite friendly, and very helpful, so I will not let this one encounter dampen my view of H&M..Version: 21.24.0

Easy shoppingLove the app very easy to use.Version: 20.12.1

Easy lifeThe addition of Klarna has made shopping with the app even better. I often choose items in a couple of sizes then send what I don’t want back. I can now not have to pay until the return has been completed and the price I owe has been adjusted, meaning I only ever pay for what I keep and don’t have to pay for everything then get a refund..Version: 21.3.0

Best online shopping alwaysBest online shopping always and very fast delivery Very very happy Thank you H&M.Version: 21.15.1

Super ConvenientFinished purchase in minute and received package after fews work days.Version: 23.25.1

Current version is unusableLoved the app before but the current version is unusable. The shopping cart does not load so you can’t checkout with all the stuff you selected after a good hour of browsing. Personal details section does not work either. Both pages look completely broken. Please fix this! The app is pointless if you can’t actually buy anything with it.Version: 10.0.0

Arrête de façon intermittenteL’application arrête parfois lorsqu’on magasine on doit tout fermer et réouvrir.Version: 23.37.0

HorribleUPDATE: I had to come back and give H&M a little love. Yes, the shipping takes about 2 weeks. But they do let you know that up front. Still dislike the app BUT they really have quality products and I can’t find anyone to beat their prices for what you get !! I am and will continue to be an hm customer. Love this store, just not the shipping or the app lol ORIGINAL: I just dislike this app a lot because it’s inconvenient to use. H&M also has some of the worst delivery options and never actually give you a date for delivery just a broad, generic range (9-14 days standard). They are late often. The website has many issues, isnt up-to-date with my orders usually and offers no real help at all. Not happy with H&M at all right now..Version: 14.2.1

Let down by deliveryI love H&M I’m a plus member and do all my shopping through the app making orders every month more or less. The issue is Hermes delivery always leave packages leaning against my front door when it’s clear that nobody is in and no cars on drive. This week it was stolen from my doorstep within the hour it took me to get home which makes me so angry when the delivery man could leave in back shed. Pure laziness. I’ve been issued a refund and wAs promised 10% discount I’m still yet to receive through email.Version: 21.21.1

H&M over allH&M is one of my top stores to go too! They have amazing style and clothes and when I heard they had a app.. Well I couldn't resist not getting it!! They have clothing that you may not be able to find in stores which is a plus, and those clothes can be cheaper then they were originally in store. I think this app is fast and efficient way to get the clothes you love so much. So yes maybe things may be taken out when sent like someone could have been stolen shorts, but it really isn't the companies fault if someone did steal it, it was the person who stole its problem. I think H&M is one of best stores and should keep it online. Keep up the good work❤️.Version: 11.1.1

Online shoppingI have experienced online shopping since I was 13. I love it since! I had pushed H&M Australia few years ago when they only have the shop in Perth then extended to Mandurah then online shop. I have appreciated to H&M since and enjoyed shopping every time no matter in Australia or other countries. Love H&M! xxoo Cynthia.Version: 21.13.1

H&M Employee ReviewI actually really enjoy the new updates I just wish it was more up to date. There’s a feature called the “In-Store feature” and it was what’s available where but it’s hard to navigate or find stores nearby, some won’t even show up including my home store. When I sign customers up to be members on their phones we found that it was most annoying to find our birth year because it’s on a calendar not a manual type in, this is a problem because most my clientele is over 18 years old and well past there twenties so we take a good five minutes just to pass through by the month. Many customers didn’t even want to bother with it. Please fix it! :(.Version: 12.1.1

My only concernI really like this app. I live in a small and up-and-coming town and to find at least one or two trendy stores is a save!! HM being one of those stores, finding out the newly developed and updated app made the experience better. HOWEVER... why am I limited to just 60 saves? This app sure as hell offers more than 60 pieces of clothing so why can’t I go on a spree?! Please, I think it would be awesome to have unlimited saves because I do intend to by them or at least be inspired and uh, who doesn’t add 563 articles of clothing to their saves or likes 🤔. Limiting to 60 is smart. I see the point because it forces you to put the 60+ in your cart. Who said I was buying now? I gotta make my money, honey, first lol. Extend the limitation to NO limitation... that would be essential to my long list of clothing/shoes/accessory heaven 😄.Version: 9.7.1

Love all the clothes and reasonable pricesAbsolutely love h and m and the fact that existing customers are constantly being rewarded for being loyal by getting free delivery all year round and constantly having offers and discounts available never send anything back always happy with order and get comments about the clothes too all in all a very very happy customer :-).Version: 10.7.0

Best way to buy onlineEasy app, love the rewards and offers..Version: 20.11.2

Hate the new app!!I don’t understand why would you mess with something that was already great to start off with?! H&M has been the main clothing store for me and my family for the past 5 years. The styles and prices are great but this new app is really pushing my buttons! It’s really frustrating! 1. All my favorites got deleted. 2. It takes forever to load a page. 3. You can’t filter the sizes. 4. The layout is confusing. I guess I’ll wait and see if they fix it somehow cause if not I’ll probably have to find another store to shop at cause it’s not worth getting frustrated over an app! Please fix this H&M!!!.Version: 9.7.1

All goodI love H&M his reward system, it is so easy to use the coupons and sometimes you can use more than one. I think they’re basic T-shirts, underwear and socks are the best and I have been using them ever since I was a kid. I now have four kids of my own and buy these items only at H&M for them every single year. Today I received a five dollar reward as a sorry we have been really late with our shipping. I really appreciate this, because I have ordered online three times since April and it is taking a really long time for the order to arrive, and I probably wouldn’t have ordered online again if it wasn’t for this reward. Good job H&M..Version: 20.11.2

Very handy appIt took me a while before I downloaded the app. Past experiences with other store apps hadn’t given me confidence that using the app would be any better than going online. However, I’ve been pleasantly surprised. Although there have been a few glitches, sometimes in the middle of a shop, I’ve fond this app super. I’m logged in, checkout is faster, I get every notification immediately. I’d say over all it’s a great app and it’s worth the download..Version: 11.2.0

This app SuuuucksI love H&M and generally will never right reviews but this app is such a disaster it deserves one. Browsing etc. is fine but the checkout process is a nightmare. When going to fill in your address it only loads sections of info at a time and you have to wait until it magically decides to bring up the remaining info boxes for you to fill in. To make matters worse every time I go to check out it tells me to “verify shipping”. When I go to do that well lo and behold it’s already been verified and now I have to add in all my CC info AGAIN even though I asked for it to be saved. Nothing works, not even the website. There customer service chat that is “24-7” doesn’t work. If I didn’t want these pieces so badly I’d uninstall this app and move on with life. For such a huge corporation it’s silly to have a app with such a frustrating check out system..Version: 9.7.2

ExcellenceExcellent easy shopping Amazing returns no questions asked.Version: 23.25.1

Love it!So much easier to shop online. Thanks for the perks and bonuses.Version: 20.12.1

FIXED- Order history is an issueChanged to five stars cause the order history finally works for seeing all orders in the latest update!!!! Thank you!! Previous review: Loveeee shopping on this app! Super easy but I give it 3 stars because order history doesn’t work at all. I order a good amount and really wish I could track my orders in the app. It always says there’s an error. Has for a very very long time!! Wish I could start a return and cancel from here too! Please fix this! I’d change to a 5 star immediately if that worked..Version: 21.8.1

The BEST Online clothing for my family!H&M I remember shopping here when it first established in Stockholm Sweden as a young girl, I’m now living in the uk on the coast with a big family including three kids we find H&M to be the most cost effective stylish brand to clothes shop with, I’m not very tech at 46 and when I got the app on it phone I didn’t really understand how it worked, during COVID lockdown and summer arriving I went online and in conjunction with the app I have been really impressed with the services and speed of delivery!! Tack så mycket H&M!.Version: 14.2.0

What Joy! Online shopping experience:I must say I’ve been really enjoying my online shopping experience with the H&M app. Also, they’re partnership with Klarna has made it more simpler to shop online! I can pay for the items that fit after trying them on and manage my payments too. It’s great. I’ve spent less time on shopping but have bought lots more than I usually would. This is because it’s an easy and joyful experience and you can find plenty of bargains too. Thank you for making online shopping an easy and pleasant experience. 🤍.Version: 21.34.0

Love love loveLove all products.. love the plus size and that they do nice clothes for those of us who are a bit bigger . Kids clothes amazing wears so well..Version: 21.13.1

H&M reviewI like H&M because the app is easy and fast to use. I can look for things I may like so that I know what I can look for in the shop. The app is very helpful because it checks that the person who is buying the clothing and accessories are the right person by asking security questions. The H&M app has a lot to offer for women, men, children and new borns. The app is also a great help with being in lock down because I can order stuff and return it with in 100 days, the good thing is that I can pay later to make sure all the items fit..Version: 13.2.1

Great, just one thing missingGreat app, just needs landscape view on iPad.Version: 20.10.1

AffordableI found H and M when overseas and was excited to hear they were coming to Melbourne. Bought a lot in store but when the app came out I have used so many times. The app is easy to use and has a great range of clothing, etc. It is easy to browse and easy for checkout. I would recommend the app for any shopping if you cannot get to store..Version: 20.12.0

I love H&M BUTIt won’t let you switch languages in the app. For example I accidentally set it to French and it’s not able to go to English!!! And I can’t re download the app!!!.Version: 23.25.1

Love itVery easy to use 🙌🙌.Version: 23.25.1

More work to be done but good starter and enjoying the discountsDon’t like that the search bar and burger menu disappears so you keep having to get back to the main page. Also the huge retailers like Zara and Hm don’t have great search term functionality, hence they must generate a lot of income from influencers who help direct consumers to pieces which are not easily discoverable on their website. Also cheaper pieces aren’t photographed on models. An aim to have the majority of items modelled would be great.Version: 23.37.0

H&M online & App serviceI am Very happy with H&M and it’s high quality products. They do fast delivery between 2-4 days confirmed. They also not charging for delivery services if the customer have H&M membership. They do sales item online always at best reasonable prices and quality of sales item is awesome. Five star for the product and services. Definitely recommend to my friends and family to use H&M online and App.❤️👍🏻👍🏻.Version: 14.5.1

Wide leg draw sting crinkle pantsLove the pants the fit a bit big so I returned and got a size smaller. The customer service is fabulous because I returned two pair and now only bought one pair the said they would refund my delivery charge. Love shooing H&M.Version: 23.25.1

Using a Merchandise Return Card In the AppI attempted to use my merchandise return card today on the H and M app. On the rear of the card there is a 19 digit number and I added this into the gift card for field but it required a pin. I didn’t have a pin and wasn’t aware of one.I called the H&M helpline to try to get some help but the lady there couldn’t help me and has raised an online issue about the website is not working properly.I went back and looked at my card again and the silver and black lines that looked like a magnetic strip for the card. I tried rubbing them. They came off, revealing a PIN number! Why did no one tell me about this or know about this when I called for help?.Version: 14.3.0

Great appBrilliant. Easy to use. Access to items not available in store. Keep track of sale & offers.Version: 21.15.1

My KindH&M it’s my kind of store it’s unique in many ways I’m please they have choices for plus sizes which is a bonus. What I really like are the stretchy underwears, dresses, tops, trousers roomy enough to style to ones taste. However, the are knickers it’s sort of a disappointment as it’s actually made for European backside not wider at the rear to manoeuvres. The picture of the models are not the same as the fittings. I would like a wider upper arms (21-22”) wide. I am not bigger bust 44B last time I was measured in 2011 now gone down two sizes down. Only bigger upper arms. Love H&M Patronne Boss Middlesex.Version: 14.0.0

Really badWow there are pretty bad reviews of the app, i always order in the app because there is no h&m over here, So at first it was ok but now i am getting upset , because every few times i get an issue and there are getting worse, so now the issue that i have, is that i order a few days ago and i can not see my orders not a single one of them, also i tried to buy a sweater and it said that it was low on stock, so i didn’t order, the app didn’t let me add it to my bag and now its available, whats wrong with you? really, and with all the bad reviews, you just dont get it, i really am starting to hate the app.Version: 10.2.0

I love the organic collectionH and M has organic cotton especially for kids with affordable prices and beautiful. I love it. Healthy for our kids bodies as well as the environment..Version: 21.8.0

Only use the app to see what’s not in storeTo be honest this app is annoying. Meaning you click on something the page gets stuck and you can’t get back to your list you were just on. You search a store it gets stuck, you check sizing it gets stuck on that one page. I miss the old H&M website before the app honestly. Coordinates aren’t together up here, they could make choice selection easier but I think they do that on purpose so you look through the inventory. This is starting to remind me of the Zara app, it’s too much. Not simple enough.Version: 22.5.1

Mary airyReal clothes for real people And that’s me.Version: 23.25.1

The best clothing app! It just works.Unlike many apps this one works! The searches work, pages load quickly and you can save your favourites easily for payday! They also have deals for members and they are brilliant. My daughter and I both agree this is by far the best clothing app. We buy far more than we would in store..Version: 21.13.1

Not working for meThe app has forced me to update the version, and unfortunately now is no longer working for me as it requires iOS 11 or more. I have an old iPhone (because it works perfect and don't need a new one) which says that I already have the latest version iOS for this phone, so basically h&m is forcing me to change/buy a new phone to be able to use their app?! Sorry won't be using it again. Thanks.Version: 10.10.1

JadoreC’est mon magasin!!!!.Version: 23.25.1

Price ShiftingLove the clothing and offers, especially the Club Membership, but after my first order I cannot see any member’s offers anymore, and at the checkout the discount codes change and the price changes from confirming to buying. Incredibly frustrating and annoying. Such a shame that you have a great membership but it seems it’s ‘one time use only’. Very very disappointed...Version: 10.0.0

Wrong size AND colorI am from Europe and I used t love shoppig there. Their services are great and very reliable. However, in the United States they are poor and very slow. It is the third time I ordered online and I received the wrong size! First I ordered a white medium top, and they sent me a red small top. Secondly I ordered a medium dress and got a large dress! And third, I ordered a medium blazer and they sent me a large one! I went to a store to talk to them and she said the workers are confused because they are in the process of changing the sizes at the moment and nothing can be done to send me 38 instead of 40. Very unhappy with H&M shipping services!.Version: 10.0.0

Good Quality and Fast TransactionSome sizes run smaller while some are bigger. so check the material before purchasing.Version: 20.11.2

On line shoppingWhy don’t you have a phone number where you can talk to someone. I would like gift receipt for my purchases but no where in order where you can check off because what I’m purchasing are Xmas gifts.Version: 23.25.1

Favorites no longer showing after updateI just update the app to the latest version and the favorites keeps loading and I cannot view any of my saved favorites on the mobile app.Version: 21.15.1

MrsGreat company like no other Amazing customer service Love your attitude and help Thank you Elizabeth.Version: 23.22.0

Good, but needs some updates.I was a little frustrated with the app a while back when it was still in the midst of all the updates because my favorites completely disappeared. While I never got them back, the app is running smoothly enough now that I don’t mind, and I love the new member program. I do wish though that there wasn’t a cap on how many items I can add to my favorites. It would also be great if there was the option to check store availability for items within the app instead of having to go to the store. Would also love if there was a waitlist option for items that may come back in stock..Version: 11.2.1

Love it usually!Love this store but what is with this Simone collection and not being able to shop normally. Everything redirected. All I wanted to do was buy my shopping cart. A little frustrating!.Version: 21.8.1

Detailed descriptionsLove the fact that they write girls dresses length so purchase can be made according to length required rather than just age because dresses can be short when selecting age. Also the description states whether a dress is lined or unlined. This is perfect for purchasing dresses for summer. The worse thing is to order a summery dress which then has 1-4 layers of lining making it unsuitable to wear on hot days. The colours are quality of the fabrics are amazing..Version: 21.13.1

ATTIREMy favourite brand of clothing I’ve no words simply it’s amazing!!.Version: 21.21.1

Highly recommendNew to H&M and extremely happy. Beautiful variety of high quality clothing and affordable great prices and very easy returns is provided if you have any issues. App is great too easy to use. Fast delivery thank you my go to now when I need to buy clothes..Version: 21.13.0

Love love loveRecently introduced to this brand from my niece. The clothing is affordable and stylish..Version: 23.34.1

Love shopping on h &m appI think it s one of the best apps and website for shopping clothes, much better than their competition. I just wish all of the clothes are shown on models, some just have two photos without models. It is important to see the clothes on models to see how it fits or suggest how to style the piece. otherwise the best shopping web there is! h and m rocks!.Version: 22.44.1

Great clothes and fantastic pricesI love H&M especially now they do online as I’m 1200 ks from the nearest store They have beautiful pieces for all ages.Version: 21.11.2

Love love loveI love H&M and the app has more than the actual store. However I have 2 issues: I don’t like that you have to be 16 to be able to have an account and also, not so recently, I had added items to my favourites and then when I revisited the app after a while the items were gone from my favs. Apart from that, I couldn’t be happier with the app as it one of my fav stores..Version: 23.13.0

The search engine is uselessThere’s always something wrong with the app and the search bar is not effective. The store has a vast amount of clothes so when the search engine doesn’t work, you can never really seem to find anything. You see something in store and look for it on the app but it doesn’t come up. Even tried putting the whole barcode number, says no results. Tried searching ‘work out’, ‘exercise’ nothing comes up fully knowing that I saw work out clothes yesterday in one of their stores. The need to classify their items better and make them more searchable (googlable)..Version: 20.10.1

PointlessAs previous reviewers have said; Leaves you very frustrated, as an easy process on so many other retailer apps, is nothing but tiresome on h&ms!! After wasting a lot of time to complete my purchase and after numerous crashes and losing things in my bag, I actually just gave up. Not the first time this has happened. What a shame in this day and age when there is so much competition out there yet they can’t fix these simple issues!!.Version: 10.5.2

Amazing experienceEverything I get from H&M really fit properly and the quality is really amazing on most of their items so I’ll definitely recommend to everyone still having doubts.Version: 23.37.0

Great appBest app for H&M online shopping. Quick updates about promotions and products available every now and then , a must have app on your phone..Version: 23.25.1

H&M love love love💕💕💕Value for money!!.Version: 11.6.0

H&M αξιολόγηση 👏Πολύ ευχαριστημένη 👌.Version: 23.25.1

Great appVery nice app with wonderful affordable cloths.Version: 23.25.1

ThanksValue of purchase.Version: 21.34.0

Online shoppingI am always satisfied with H&M ..I just love to shop from H&M.Version: 21.37.0

Issues w app too!!I am always made to call customer service after the & the end of my my troubles & no one speaks proper English so I have to attempt this call three or four times call until gets made at least three times. Then they have me wait while they do an “override order” & then wait while to call again to see if it works again. There have been two orders since March & today & I hate going out. Plus the stores don’t always have the items on my list from the app. Yes! This is WAY BEYOND ANNOYING. If nothing is done about this, they will start losing customers. I suggest some kind of pay back for wasting our time..Version: 23.13.0

Great app but could be betterH&M have a great app but I would definitely like to see more/ some pictures of the models wearing the products as this would make it easier to decide whether it looks good or not! Also, it would be great if they got a bigger range of sizes of clothes on there. I say this because I am 13 yrs old and in the kids section there is not much choice because it’s mainly for younger kids but in the adult section, if I look for an XS in anything they most likely don’t have it. Otherwise this is an amazing app and I love the clothes on here. The app works really well and I like looking at clothes for myself on there..Version: 14.2.1

ObsessedLove all the great deals and exclusives I can find through the H&M app..Version: 23.37.0

Good aapEasy to navigate and fast options.Version: 23.25.1

The Best⭐️⭐️⭐️⭐️⭐️.Version: 14.5.1

Amazing ,I love shopping at H&M’s for baby girl thank you 😊..Version: 23.25.1

Shopping With H & M App Saves Time and MoneyI’ve been using the H&M app for several months and must admit I prefer it over the actual store. I get better service using the app than shopping in the store. I have more availability of merchandise in my size, I’m quickly informed when out of stock merchandise is back in stock, I have quick access to my favorites and future buys and I’m informed when stock is running out. I also like the fact that I know when merchandise is on sale. My shipping is always free. Returns are easy because you have the option of going into one of the H&M stores and return or exchange merchandise. It’s the best option for shopping; if your busy, on the “go” and don’t have time to pursue the stores..Version: 11.1.1

Good app but photos not very helpfulEasy to use app but the photos of the clothes don’t always show the model wearing the clothes and this makes it hard to see how the clothes might look on.Version: 21.28.1

Can’t return in storeI live to purchase online but sometimes things arrive not the way you expect them or just don’t fit right, and when I went to return them at the store because i just wanted to swap for my size, I couldn’t do it! I had to return them by mail and go and purchase another one ! Not very convenient.Version: 20.12.1

Awesome!Absolutely love this app, only thing that would make it better is if you could have more items on your like list, can only have 50 at the moment but 100 would be better.Version: 21.8.0


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Welcome to our community Linking in-store shopping with a complete online assortment. Enjoy quick checkout in the app...

COS Positive Reviews, comments
COS Positive Reviews

Innovative design. Wardrobe foundations. Sustainable collections. COS creates fashion for the future. And now the COS ap...