Thumbtack: Home Service Pros App Positive ReviewsThumbtack, Inc.

Thumbtack: Home Service Pros Positive Reviews

4.8
4.88169 star

Total 12 Positive Reviews

Thumbtack: Home Service Pros App User Positive Comments 2024

Thumbtack: Home Service Pros app received 12 positive comments and reviews by users. Can you share your positive thoughts about thumbtack: home service pros?

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Thumbtack: Home Service Pros for Positive User Reviews

The Best MoversI’m so glad I discovered “I Like to Move it Move it”. It’s not easy to find movers that are responsive, reliable, reasonable AND professional. I was impressed with Art from the start. He responded to my request for movers immediately. Communication was excellent and included a follow up after the move was completed. I felt valued as a customer and that Art takes his work very seriously. What he promises, he does. My movers, Sam and Elijah, were friendly, happy to fulfill special requests, quick moving and careful with my belongings. They came later than planned, but kept me updated the entire time with their estimated arrival time. With heavy rain the entire day to add to the challenge of a successful move, I couldn’t have asked for better movers and management by Art. I highly recommend this moving company and would most definitely hire them again..Version: 275.0

Very good - one exceptionHas been very helpful and easy to use, mostly. Easier than Angie’s list which I’ve stopped using. No specifics but it’s just been east to use and effective. The only thing I don’t like in the app is when you’re choosing a contractor to contact, the app tries to narrow down the project needs and fit with contractors capabilities, you go through all that data entry for a contractor and often only then it tells you the contractor is Not a fit and suggests others. In those cases it’s not obvious at all why there’s not a fit. I’ve tried removing specific project needs but still the contractor will be “not a fit”. There was a contractor I wanted to try because his cost was quite a bit lower, but no matter what I tried in the app it would not let me contact the contractor. In that case, it seemed this contractor could not do anything at all since no matter what I entered as project need, the app did not include him as a fit..Version: 323.0

Keep independent contractors strong!Love this app! Sometimes you find a bargain, sometimes you pay a premium... depends on the job and how niche it is. When you post a job, the questions the app asks are simple, but thorough enough to properly categorize the job for specialized bids. You can upload photos of the job to help contractors provide a preliminary estimate, which helps to whittle down your prospects without too many tiresome in-person bids. The app appears to have a ‘premium’ function for contractors to see and respond to your jobs earlier, so it’s best to wait a day or two (if you can) to respond. Personally, I like to wait to see where the independent contractors with good reviews and reasonable bids land. Personally, I’m a big fan of supporting folks that work hard and steer clear of involuntary schedules. On the flip side, there are a lot of reputable, market-priced, local businesses that find work through this funnel too. It has all sorts. Big fan!.Version: 75.0

Great appI used thumbtack for the first time. The app itself works very well. The first handyman I tried to hire was a bit flakey, but that is not the fault of the app. I hired a different person I found through the app, and it worked out great. The app did a very good job of finding several individuals, however my job was fairly small and there were some who I was connected to who were not willing to travel very far for a small job. That made perfect sense to me. The messaging within the app was very useful to discuss with the professionals whether the job was of interest, schedule meetings, send quotes, etc. Hiring someone to work on your home can be stressful, but I was able to get my project completed in 3 days using thumbtack. I don’t think I could have done that using the internet and email. In fact, several companies I emailed prior to downloading thumbtack still have not replied. Overall, I’m very satisfied..Version: 64.0

Thumbtack Great CompanyI went with Angi originally which was a nightmare. Angi sent a gardener who scammed and took my money and did a hack job on a small part of front yard, dumped grass clippings on my sidewalk and driveway. Called Angi corporate and their public media on being sent a scamming thief which they literally did nothing but tell me they will give me his number to address this. I was shocked that they expected me the victim to deal with their scamming thief. I will tell everyone don’t ever trust or use Angi!! Thumbtack is an AWESOME company. Their PROs are truly OUTSTANDING! They care about their customers and the company follows up to make sure we find a PRO. When I told Thumbtack and my PRO what happened to me with Angi they were so sorry for what I endured and cared that Thumbtack was doing good for me! Closing THUMBTACK is the BEST and my PRO’s company Espinosa is the BEST too!!!.Version: 260.0

List of Pros to help with your projects.I’ve used Thumbtack on several occasion for different projects. The projects have all been successful with a good pull of candidates. I only had 1 experience where the moving crew was beligerant and lost professionalism over a payment misunderstanding. They didn’t take cards or all forms of payments as they had stated. As a small business you need to be aware of how to process payments electronically. If cash is all you accept then it needs to be made clear in the beginning. If I could change something I would make the Thumbtack tack site more user friendly. Easier to communicate once you have hired your professionals so other don’t keep sending you offers after one has been expected. Make the review button readily available. Reviews are critical to choose with confidence and it also helps the pros offering services..Version: 193.0

Had a bad experience with first attempt but 2nd one outstandingSuper helpful service and while, after my first attempt that did not turn out well (Did not show up, called 3 hours later, tried to change appt days around last minute….) I tried one more time. Second “handyman” could fix all the things on my list and was very good at his job and had a really positive attitude, spent an entire day. I will add that after first experience I received a disturbing email from Thumbtack offering me a discount on my next service if I wrote a better review for the gentleman that did not show up after i waited at home half a day for an appointment scheduled 2 weeks earlier. That would be lying and setting others up for a bad experience. Bad idea Thumbtack. Reviews are reviews and am always happy to write a good one, and will be honest..Version: 302.0

Better than the competitionI tried the competition with the woman’s name who doesn’t own it anymore and was severely disappointed. I actually went thru their HA partner and they ended up stealing $150 dollars from me. That’s a long story and not worth boring people with. Long story longer, I needed contractors in Oak Harbor, Wa and was having the worst luck. Either they wouldn’t call back or would take so long I’d already moved on. Some would start the job then disappear. I signed up on Thumbtack and put word out for a handyman to install a faucet and disposal in a remodel, then I inquired about rodent control. Both called me in a quick response time and set up service with fair pricing. Gave me peace of mind and took stress off me. Thanks ThumbTack. You obviously do your due diligence while aiming to take care of both your contractors and customers. I’ll def be using to find more solutions to the continual issues with property ownership..Version: 255.1

Amazing company and workers!!I recently used thumbtack to find vendors for my wedding, I ended up having a really bad experience with one of the people I booked where she scammed me out of quite a bit of money, I left a pretty lengthy review for her and not even 10 hours later someone from thumbtack reached out to me to solve the problem. I explained the situation and gave evidence of what had happened and the employee quickly responded with my options and how to move forward with getting me my refund. Within a week I had a statement saying that I would get my money back with a time frame. The employee explained that they care greatly about who is advertised on their websites and that they would take further action to make sure the vendor I had would not be troubling anyone else. This app / website / group of employees are absolutely amazing and really care about the people using this platform!! I could not recommend them enough!.Version: 272.0

Carpet CleaningI always find difficulties to get job done in a right way so I was trying hard to ensure hiring a real professional using your App. It worked so well that now this guy became my main contact of the job done. Your App works fine but one suggestion is to let user see what they said while starting new project. For example, if I said 4 rooms or 5 rooms with 3 flights of stairs while starting new project then I should be able to see. In my case, I have provided details for the cleaning to be done and got price quotation based on it but then this guy increased his price and I never had proof that I have included my project details when a new project for the carpet cleaning was created. Anyways, your App works great to connect dots between professionals and seekers. Just ensure you don’t allow someone without background check to get your App and reputability ruin over the period of your success. Keep it tight and get some big fruits of ROI..Version: 64.0

A & A Mechanical NYCYesterday (at 4:40pm) I went down to my basement and heard loud, running water. I soon realized I had a broken water pipe and the water was threatening to flood my house. I frantically called my regular plumber, only to find they had left for the day. So suddenly I was left to roll the dice and through Thumbtack found A & A Mechanical NYC. Adrian arrived slightly before 8pm (he had just finished a job in Queens) and went immediately to work. He assessed the problem, (the broken pipes were in the wall in our downstairs bathroom) and in under two hours the pipes were replaced. Adrian was professional, courteous, and skilled. If I had waited for my plumbers they would not have gotten to me till the next morning. Neither my family nor my two tenants would have had any access to water for over 12 hours. He really solved my after-business-hours dilemma. I would not hesitate to call him again and I recommend him highly!!.Version: 116.0

Awesome app and serviceThumbtack is an extremely useful service to use if you’re looking for various services to be performed and you don’t want to waste time endlessly searching the internet for the right company. With Thumbtack all I have to do is describe the service I’m looking for and then sit back and wait for the professionals to come to me and then choose the better quote or company. Thumbtack online has been such a timesaver and now the app makes it even easier to connect to professionals wanting to get my business. Overall I’m extremely happy and impressed with Thumbtack’s ability to match customers with needs and the companies that can best help them get their “projects” completed. I would definitely recommend them to anyone looking to get something done but doesn’t have time to search the web looking for someone to do it..Version: 47.0


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